Compare commits
1 Commits
18.0
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delete-unu
| Author | SHA1 | Date | |
|---|---|---|---|
| ef07e6322e |
@@ -1,20 +0,0 @@
|
||||
# Configuration for known file extensions
|
||||
[*.{css,js,json,less,md,py,rst,sass,scss,xml,yaml,yml}]
|
||||
charset = utf-8
|
||||
end_of_line = lf
|
||||
indent_size = 4
|
||||
indent_style = space
|
||||
insert_final_newline = true
|
||||
trim_trailing_whitespace = true
|
||||
|
||||
[*.{json,yml,yaml,rst,md}]
|
||||
indent_size = 2
|
||||
|
||||
# Do not configure editor for libs and autogenerated content
|
||||
[{*/static/{lib,src/lib}/**,*/static/description/index.html,*/readme/../README.rst}]
|
||||
charset = unset
|
||||
end_of_line = unset
|
||||
indent_size = unset
|
||||
indent_style = unset
|
||||
insert_final_newline = false
|
||||
trim_trailing_whitespace = false
|
||||
188
.eslintrc.yml
188
.eslintrc.yml
@@ -1,188 +0,0 @@
|
||||
env:
|
||||
browser: true
|
||||
es6: true
|
||||
|
||||
# See https://github.com/OCA/odoo-community.org/issues/37#issuecomment-470686449
|
||||
parserOptions:
|
||||
ecmaVersion: 2019
|
||||
|
||||
overrides:
|
||||
- files:
|
||||
- "**/*.esm.js"
|
||||
parserOptions:
|
||||
sourceType: module
|
||||
|
||||
# Globals available in Odoo that shouldn't produce errorings
|
||||
globals:
|
||||
_: readonly
|
||||
$: readonly
|
||||
fuzzy: readonly
|
||||
jQuery: readonly
|
||||
moment: readonly
|
||||
odoo: readonly
|
||||
openerp: readonly
|
||||
owl: readonly
|
||||
luxon: readonly
|
||||
|
||||
# Styling is handled by Prettier, so we only need to enable AST rules;
|
||||
# see https://github.com/OCA/maintainer-quality-tools/pull/618#issuecomment-558576890
|
||||
rules:
|
||||
accessor-pairs: warn
|
||||
array-callback-return: warn
|
||||
callback-return: warn
|
||||
capitalized-comments:
|
||||
- warn
|
||||
- always
|
||||
- ignoreConsecutiveComments: true
|
||||
ignoreInlineComments: true
|
||||
complexity:
|
||||
- warn
|
||||
- 15
|
||||
constructor-super: warn
|
||||
dot-notation: warn
|
||||
eqeqeq: warn
|
||||
global-require: warn
|
||||
handle-callback-err: warn
|
||||
id-blacklist: warn
|
||||
id-match: warn
|
||||
init-declarations: error
|
||||
max-depth: warn
|
||||
max-nested-callbacks: warn
|
||||
max-statements-per-line: warn
|
||||
no-alert: warn
|
||||
no-array-constructor: warn
|
||||
no-caller: warn
|
||||
no-case-declarations: warn
|
||||
no-class-assign: warn
|
||||
no-cond-assign: error
|
||||
no-const-assign: error
|
||||
no-constant-condition: warn
|
||||
no-control-regex: warn
|
||||
no-debugger: error
|
||||
no-delete-var: warn
|
||||
no-div-regex: warn
|
||||
no-dupe-args: error
|
||||
no-dupe-class-members: error
|
||||
no-dupe-keys: error
|
||||
no-duplicate-case: error
|
||||
no-duplicate-imports: error
|
||||
no-else-return: warn
|
||||
no-empty-character-class: warn
|
||||
no-empty-function: error
|
||||
no-empty-pattern: error
|
||||
no-empty: warn
|
||||
no-eq-null: error
|
||||
no-eval: error
|
||||
no-ex-assign: error
|
||||
no-extend-native: warn
|
||||
no-extra-bind: warn
|
||||
no-extra-boolean-cast: warn
|
||||
no-extra-label: warn
|
||||
no-fallthrough: warn
|
||||
no-func-assign: error
|
||||
no-global-assign: error
|
||||
no-implicit-coercion:
|
||||
- warn
|
||||
- allow: ["~"]
|
||||
no-implicit-globals: warn
|
||||
no-implied-eval: warn
|
||||
no-inline-comments: warn
|
||||
no-inner-declarations: warn
|
||||
no-invalid-regexp: warn
|
||||
no-irregular-whitespace: warn
|
||||
no-iterator: warn
|
||||
no-label-var: warn
|
||||
no-labels: warn
|
||||
no-lone-blocks: warn
|
||||
no-lonely-if: error
|
||||
no-mixed-requires: error
|
||||
no-multi-str: warn
|
||||
no-native-reassign: error
|
||||
no-negated-condition: warn
|
||||
no-negated-in-lhs: error
|
||||
no-new-func: warn
|
||||
no-new-object: warn
|
||||
no-new-require: warn
|
||||
no-new-symbol: warn
|
||||
no-new-wrappers: warn
|
||||
no-new: warn
|
||||
no-obj-calls: warn
|
||||
no-octal-escape: warn
|
||||
no-octal: warn
|
||||
no-param-reassign: warn
|
||||
no-path-concat: warn
|
||||
no-process-env: warn
|
||||
no-process-exit: warn
|
||||
no-proto: warn
|
||||
no-prototype-builtins: warn
|
||||
no-redeclare: warn
|
||||
no-regex-spaces: warn
|
||||
no-restricted-globals: warn
|
||||
no-restricted-imports: warn
|
||||
no-restricted-modules: warn
|
||||
no-restricted-syntax: warn
|
||||
no-return-assign: error
|
||||
no-script-url: warn
|
||||
no-self-assign: warn
|
||||
no-self-compare: warn
|
||||
no-sequences: warn
|
||||
no-shadow-restricted-names: warn
|
||||
no-shadow: warn
|
||||
no-sparse-arrays: warn
|
||||
no-sync: warn
|
||||
no-this-before-super: warn
|
||||
no-throw-literal: warn
|
||||
no-undef-init: warn
|
||||
no-undef: error
|
||||
no-unmodified-loop-condition: warn
|
||||
no-unneeded-ternary: error
|
||||
no-unreachable: error
|
||||
no-unsafe-finally: error
|
||||
no-unused-expressions: error
|
||||
no-unused-labels: error
|
||||
no-unused-vars: error
|
||||
no-use-before-define: error
|
||||
no-useless-call: warn
|
||||
no-useless-computed-key: warn
|
||||
no-useless-concat: warn
|
||||
no-useless-constructor: warn
|
||||
no-useless-escape: warn
|
||||
no-useless-rename: warn
|
||||
no-void: warn
|
||||
no-with: warn
|
||||
operator-assignment: [error, always]
|
||||
prefer-const: warn
|
||||
radix: warn
|
||||
require-yield: warn
|
||||
sort-imports: warn
|
||||
spaced-comment: [error, always]
|
||||
strict: [error, function]
|
||||
use-isnan: error
|
||||
valid-jsdoc:
|
||||
- warn
|
||||
- prefer:
|
||||
arg: param
|
||||
argument: param
|
||||
augments: extends
|
||||
constructor: class
|
||||
exception: throws
|
||||
func: function
|
||||
method: function
|
||||
prop: property
|
||||
return: returns
|
||||
virtual: abstract
|
||||
yield: yields
|
||||
preferType:
|
||||
array: Array
|
||||
bool: Boolean
|
||||
boolean: Boolean
|
||||
number: Number
|
||||
object: Object
|
||||
str: String
|
||||
string: String
|
||||
requireParamDescription: false
|
||||
requireReturn: false
|
||||
requireReturnDescription: false
|
||||
requireReturnType: false
|
||||
valid-typeof: warn
|
||||
yoda: warn
|
||||
@@ -1,42 +0,0 @@
|
||||
name: pre-commit
|
||||
|
||||
on:
|
||||
pull_request:
|
||||
branches:
|
||||
- "16.0*"
|
||||
|
||||
jobs:
|
||||
pre-commit:
|
||||
runs-on: ubuntu-22.04
|
||||
steps:
|
||||
- uses: actions/checkout@v4
|
||||
- uses: actions/setup-python@v5
|
||||
with:
|
||||
python-version: "3.11"
|
||||
- name: Get python version
|
||||
run: echo "PY=$(python -VV | sha256sum | cut -d' ' -f1)" >> $GITHUB_ENV
|
||||
# - uses: actions/cache@v4
|
||||
# with:
|
||||
# path: ~/.cache/pre-commit
|
||||
# key: pre-commit|${{ env.PY }}|${{ hashFiles('.pre-commit-config.yaml') }}
|
||||
- name: Install pre-commit
|
||||
run: pip install pre-commit
|
||||
- name: Run pre-commit
|
||||
run: pre-commit run --all-files --show-diff-on-failure --color=always
|
||||
env:
|
||||
# Consider valid a PR that changes README fragments but doesn't
|
||||
# change the README.rst file itself. It's not really a problem
|
||||
# because the bot will update it anyway after merge. This way, we
|
||||
# lower the barrier for functional contributors that want to fix the
|
||||
# readme fragments, while still letting developers get README
|
||||
# auto-generated (which also helps functionals when using runboat).
|
||||
# DOCS https://pre-commit.com/#temporarily-disabling-hooks
|
||||
SKIP: oca-gen-addon-readme
|
||||
- name: Check that all files generated by pre-commit are in git
|
||||
run: |
|
||||
newfiles="$(git ls-files --others --exclude-from=.gitignore)"
|
||||
if [ "$newfiles" != "" ] ; then
|
||||
echo "Please check-in the following files:"
|
||||
echo "$newfiles"
|
||||
exit 1
|
||||
fi
|
||||
@@ -1,150 +0,0 @@
|
||||
exclude: |
|
||||
(?x)
|
||||
# NOT INSTALLABLE ADDONS
|
||||
# END NOT INSTALLABLE ADDONS
|
||||
# Files and folders generated by bots, to avoid loops
|
||||
^setup/|/static/description/index\.html$|
|
||||
# We don't want to mess with tool-generated files
|
||||
.svg$|/tests/([^/]+/)?cassettes/|^.copier-answers.yml$|^.github/|^eslint.config.cjs|^prettier.config.cjs|
|
||||
# Maybe reactivate this when all README files include prettier ignore tags?
|
||||
^README\.md$|
|
||||
# Library files can have extraneous formatting (even minimized)
|
||||
/static/(src/)?lib/|
|
||||
# Repos using Sphinx to generate docs don't need prettying
|
||||
^docs/_templates/.*\.html$|
|
||||
# Don't bother non-technical authors with formatting issues in docs
|
||||
readme/.*\.(rst|md)$|
|
||||
# Ignore build and dist directories in addons
|
||||
/build/|/dist/|
|
||||
# Ignore test files in addons
|
||||
/tests/samples/.*|
|
||||
# You don't usually want a bot to modify your legal texts
|
||||
(LICENSE.*|COPYING.*)
|
||||
default_language_version:
|
||||
python: python3
|
||||
node: "16.17.0"
|
||||
repos:
|
||||
- repo: local
|
||||
hooks:
|
||||
# These files are most likely copier diff rejection junks; if found,
|
||||
# review them manually, fix the problem (if needed) and remove them
|
||||
- id: forbidden-files
|
||||
name: forbidden files
|
||||
entry: found forbidden files; remove them
|
||||
language: fail
|
||||
files: "\\.rej$"
|
||||
- id: en-po-files
|
||||
name: en.po files cannot exist
|
||||
entry: found a en.po file
|
||||
language: fail
|
||||
files: '[a-zA-Z0-9_]*/i18n/en\.po$'
|
||||
- repo: https://github.com/oca/maintainer-tools
|
||||
rev: f9b919b9868143135a9c9cb03021089cabba8223
|
||||
hooks:
|
||||
# update the NOT INSTALLABLE ADDONS section above
|
||||
- id: oca-update-pre-commit-excluded-addons
|
||||
- id: oca-fix-manifest-website
|
||||
entry:
|
||||
bash -c 'oca-fix-manifest-website "https://git.elabore.coop/elabore/$(basename
|
||||
$(git rev-parse --show-toplevel))"'
|
||||
- id: oca-gen-addon-readme
|
||||
entry:
|
||||
bash -c 'oca-gen-addon-readme
|
||||
--addons-dir=.
|
||||
--branch=$(git symbolic-ref
|
||||
refs/remotes/origin/HEAD | sed "s@^refs/remotes/origin/@@")
|
||||
--repo-name=$(basename $(git rev-parse --show-toplevel))
|
||||
--org-name="Elabore"
|
||||
--if-source-changed --keep-source-digest'
|
||||
|
||||
- repo: https://github.com/OCA/odoo-pre-commit-hooks
|
||||
rev: v0.1.4
|
||||
hooks:
|
||||
- id: oca-checks-odoo-module
|
||||
- id: oca-checks-po
|
||||
args:
|
||||
- --disable=po-pretty-format
|
||||
- repo: local
|
||||
hooks:
|
||||
- id: prettier
|
||||
name: prettier (with plugin-xml)
|
||||
entry: prettier
|
||||
args:
|
||||
- --write
|
||||
- --list-different
|
||||
- --ignore-unknown
|
||||
types: [text]
|
||||
files: \.(css|htm|html|js|json|jsx|less|md|scss|toml|ts|xml|yaml|yml)$
|
||||
language: node
|
||||
additional_dependencies:
|
||||
- "prettier@2.7.1"
|
||||
- "@prettier/plugin-xml@2.2.0"
|
||||
- repo: local
|
||||
hooks:
|
||||
- id: eslint
|
||||
name: eslint
|
||||
entry: eslint
|
||||
args:
|
||||
- --color
|
||||
- --fix
|
||||
verbose: true
|
||||
types: [javascript]
|
||||
language: node
|
||||
additional_dependencies:
|
||||
- "eslint@8.24.0"
|
||||
- "eslint-plugin-jsdoc@"
|
||||
- repo: https://github.com/pre-commit/pre-commit-hooks
|
||||
rev: v5.0.0
|
||||
hooks:
|
||||
- id: trailing-whitespace
|
||||
# exclude autogenerated files
|
||||
exclude: /README\.rst$|\.pot?$
|
||||
- id: end-of-file-fixer
|
||||
# exclude autogenerated files
|
||||
exclude: /README\.rst$|\.pot?$
|
||||
- id: debug-statements
|
||||
- id: fix-encoding-pragma
|
||||
args: ["--remove"]
|
||||
- id: check-case-conflict
|
||||
- id: check-docstring-first
|
||||
- id: check-executables-have-shebangs
|
||||
- id: check-merge-conflict
|
||||
# exclude files where underlines are not distinguishable from merge conflicts
|
||||
exclude: /README\.rst$|^docs/.*\.rst$
|
||||
- id: check-symlinks
|
||||
- id: check-xml
|
||||
- id: mixed-line-ending
|
||||
args: ["--fix=lf"]
|
||||
- repo: https://github.com/PyCQA/docformatter
|
||||
rev: v1.7.7
|
||||
hooks:
|
||||
- id: docformatter
|
||||
args: [
|
||||
"--in-place", # modify the files
|
||||
"--recursive", # run on all the files
|
||||
"--wrap-summaries",
|
||||
"88", # max length of 1st line
|
||||
"--wrap-descriptions",
|
||||
"88", # max length of other lines
|
||||
"--pre-summary-newline", # new line before a long summary
|
||||
"--make-summary-multi-line", # force summary on multilines
|
||||
]
|
||||
additional_dependencies: ["tomli"] # if Python <3.11
|
||||
- repo: https://github.com/astral-sh/ruff-pre-commit
|
||||
rev: v0.12.0
|
||||
hooks:
|
||||
- id: ruff
|
||||
args: [--fix, --exit-non-zero-on-fix]
|
||||
- id: ruff-format
|
||||
- repo: https://github.com/OCA/pylint-odoo
|
||||
rev: v9.1.3
|
||||
hooks:
|
||||
- id: pylint_odoo
|
||||
name: pylint with optional checks
|
||||
args:
|
||||
- --rcfile=.pylintrc
|
||||
- --exit-zero
|
||||
verbose: true
|
||||
- id: pylint_odoo
|
||||
args:
|
||||
- --rcfile=.pylintrc-mandatory
|
||||
@@ -1,8 +0,0 @@
|
||||
# Defaults for all prettier-supported languages.
|
||||
# Prettier will complete this with settings from .editorconfig file.
|
||||
bracketSpacing: false
|
||||
printWidth: 88
|
||||
proseWrap: always
|
||||
semi: true
|
||||
trailingComma: "es5"
|
||||
xmlWhitespaceSensitivity: "strict"
|
||||
123
.pylintrc
123
.pylintrc
@@ -1,123 +0,0 @@
|
||||
|
||||
|
||||
[MASTER]
|
||||
load-plugins=pylint_odoo
|
||||
score=n
|
||||
|
||||
[ODOOLINT]
|
||||
readme-template-url="https://github.com/OCA/maintainer-tools/blob/master/template/module/README.rst"
|
||||
manifest-required-authors=Elabore
|
||||
manifest-required-keys=license
|
||||
manifest-deprecated-keys=description,active
|
||||
license-allowed=AGPL-3,GPL-2,GPL-2 or any later version,GPL-3,GPL-3 or any later version,LGPL-3
|
||||
valid-odoo-versions=16.0
|
||||
|
||||
[MESSAGES CONTROL]
|
||||
disable=all
|
||||
|
||||
# This .pylintrc contains optional AND mandatory checks and is meant to be
|
||||
# loaded in an IDE to have it check everything, in the hope this will make
|
||||
# optional checks more visible to contributors who otherwise never look at a
|
||||
# green travis to see optional checks that failed.
|
||||
# .pylintrc-mandatory containing only mandatory checks is used the pre-commit
|
||||
# config as a blocking check.
|
||||
|
||||
enable=anomalous-backslash-in-string,
|
||||
api-one-deprecated,
|
||||
api-one-multi-together,
|
||||
assignment-from-none,
|
||||
attribute-deprecated,
|
||||
class-camelcase,
|
||||
dangerous-default-value,
|
||||
dangerous-view-replace-wo-priority,
|
||||
development-status-allowed,
|
||||
duplicate-id-csv,
|
||||
duplicate-key,
|
||||
duplicate-xml-fields,
|
||||
duplicate-xml-record-id,
|
||||
eval-referenced,
|
||||
eval-used,
|
||||
incoherent-interpreter-exec-perm,
|
||||
license-allowed,
|
||||
manifest-author-string,
|
||||
manifest-deprecated-key,
|
||||
manifest-required-author,
|
||||
manifest-required-key,
|
||||
manifest-version-format,
|
||||
method-compute,
|
||||
method-inverse,
|
||||
method-required-super,
|
||||
method-search,
|
||||
openerp-exception-warning,
|
||||
pointless-statement,
|
||||
pointless-string-statement,
|
||||
print-used,
|
||||
redundant-keyword-arg,
|
||||
redundant-modulename-xml,
|
||||
reimported,
|
||||
relative-import,
|
||||
return-in-init,
|
||||
rst-syntax-error,
|
||||
sql-injection,
|
||||
too-few-format-args,
|
||||
translation-field,
|
||||
translation-required,
|
||||
unreachable,
|
||||
use-vim-comment,
|
||||
wrong-tabs-instead-of-spaces,
|
||||
xml-syntax-error,
|
||||
attribute-string-redundant,
|
||||
character-not-valid-in-resource-link,
|
||||
consider-merging-classes-inherited,
|
||||
context-overridden,
|
||||
create-user-wo-reset-password,
|
||||
dangerous-filter-wo-user,
|
||||
dangerous-qweb-replace-wo-priority,
|
||||
deprecated-data-xml-node,
|
||||
deprecated-openerp-xml-node,
|
||||
duplicate-po-message-definition,
|
||||
except-pass,
|
||||
file-not-used,
|
||||
invalid-commit,
|
||||
manifest-maintainers-list,
|
||||
missing-newline-extrafiles,
|
||||
missing-readme,
|
||||
missing-return,
|
||||
odoo-addons-relative-import,
|
||||
old-api7-method-defined,
|
||||
po-msgstr-variables,
|
||||
po-syntax-error,
|
||||
renamed-field-parameter,
|
||||
resource-not-exist,
|
||||
str-format-used,
|
||||
test-folder-imported,
|
||||
translation-contains-variable,
|
||||
translation-positional-used,
|
||||
unnecessary-utf8-coding-comment,
|
||||
website-manifest-key-not-valid-uri,
|
||||
xml-attribute-translatable,
|
||||
xml-deprecated-qweb-directive,
|
||||
xml-deprecated-tree-attribute,
|
||||
external-request-timeout,
|
||||
# messages that do not cause the lint step to fail
|
||||
consider-merging-classes-inherited,
|
||||
create-user-wo-reset-password,
|
||||
dangerous-filter-wo-user,
|
||||
deprecated-module,
|
||||
file-not-used,
|
||||
invalid-commit,
|
||||
missing-manifest-dependency,
|
||||
missing-newline-extrafiles,
|
||||
missing-readme,
|
||||
no-utf8-coding-comment,
|
||||
odoo-addons-relative-import,
|
||||
old-api7-method-defined,
|
||||
redefined-builtin,
|
||||
too-complex,
|
||||
unnecessary-utf8-coding-comment
|
||||
|
||||
|
||||
[REPORTS]
|
||||
msg-template={path}:{line}: [{msg_id}({symbol}), {obj}] {msg}
|
||||
output-format=colorized
|
||||
reports=no
|
||||
@@ -1,98 +0,0 @@
|
||||
|
||||
[MASTER]
|
||||
load-plugins=pylint_odoo
|
||||
score=n
|
||||
|
||||
[ODOOLINT]
|
||||
readme-template-url="https://github.com/OCA/maintainer-tools/blob/master/template/module/README.rst"
|
||||
manifest-required-authors=Elabore
|
||||
manifest-required-keys=license
|
||||
manifest-deprecated-keys=description,active
|
||||
license-allowed=AGPL-3,GPL-2,GPL-2 or any later version,GPL-3,GPL-3 or any later version,LGPL-3
|
||||
valid-odoo-versions=16.0
|
||||
|
||||
[MESSAGES CONTROL]
|
||||
disable=all
|
||||
|
||||
enable=anomalous-backslash-in-string,
|
||||
api-one-deprecated,
|
||||
api-one-multi-together,
|
||||
assignment-from-none,
|
||||
attribute-deprecated,
|
||||
class-camelcase,
|
||||
dangerous-default-value,
|
||||
dangerous-view-replace-wo-priority,
|
||||
development-status-allowed,
|
||||
duplicate-id-csv,
|
||||
duplicate-key,
|
||||
duplicate-xml-fields,
|
||||
duplicate-xml-record-id,
|
||||
eval-referenced,
|
||||
eval-used,
|
||||
incoherent-interpreter-exec-perm,
|
||||
license-allowed,
|
||||
manifest-author-string,
|
||||
manifest-deprecated-key,
|
||||
manifest-required-author,
|
||||
manifest-required-key,
|
||||
manifest-version-format,
|
||||
method-compute,
|
||||
method-inverse,
|
||||
method-required-super,
|
||||
method-search,
|
||||
openerp-exception-warning,
|
||||
pointless-statement,
|
||||
pointless-string-statement,
|
||||
print-used,
|
||||
redundant-keyword-arg,
|
||||
redundant-modulename-xml,
|
||||
reimported,
|
||||
relative-import,
|
||||
return-in-init,
|
||||
rst-syntax-error,
|
||||
sql-injection,
|
||||
too-few-format-args,
|
||||
translation-field,
|
||||
translation-required,
|
||||
unreachable,
|
||||
use-vim-comment,
|
||||
wrong-tabs-instead-of-spaces,
|
||||
xml-syntax-error,
|
||||
attribute-string-redundant,
|
||||
character-not-valid-in-resource-link,
|
||||
consider-merging-classes-inherited,
|
||||
context-overridden,
|
||||
create-user-wo-reset-password,
|
||||
dangerous-filter-wo-user,
|
||||
dangerous-qweb-replace-wo-priority,
|
||||
deprecated-data-xml-node,
|
||||
deprecated-openerp-xml-node,
|
||||
duplicate-po-message-definition,
|
||||
except-pass,
|
||||
file-not-used,
|
||||
invalid-commit,
|
||||
manifest-maintainers-list,
|
||||
missing-newline-extrafiles,
|
||||
missing-readme,
|
||||
missing-return,
|
||||
odoo-addons-relative-import,
|
||||
old-api7-method-defined,
|
||||
po-msgstr-variables,
|
||||
po-syntax-error,
|
||||
renamed-field-parameter,
|
||||
resource-not-exist,
|
||||
str-format-used,
|
||||
test-folder-imported,
|
||||
translation-contains-variable,
|
||||
translation-positional-used,
|
||||
unnecessary-utf8-coding-comment,
|
||||
website-manifest-key-not-valid-uri,
|
||||
xml-attribute-translatable,
|
||||
xml-deprecated-qweb-directive,
|
||||
xml-deprecated-tree-attribute,
|
||||
external-request-timeout
|
||||
|
||||
[REPORTS]
|
||||
msg-template={path}:{line}: [{msg_id}({symbol}), {obj}] {msg}
|
||||
output-format=colorized
|
||||
reports=no
|
||||
31
.ruff.toml
31
.ruff.toml
@@ -1,31 +0,0 @@
|
||||
|
||||
target-version = "py310"
|
||||
fix = true
|
||||
|
||||
[lint]
|
||||
extend-select = [
|
||||
"B",
|
||||
"C90",
|
||||
"E501", # line too long (default 88)
|
||||
"I", # isort
|
||||
"UP", # pyupgrade
|
||||
]
|
||||
extend-safe-fixes = ["UP008"]
|
||||
exclude = ["setup/*"]
|
||||
|
||||
[format]
|
||||
exclude = ["setup/*"]
|
||||
|
||||
[lint.per-file-ignores]
|
||||
"__init__.py" = ["F401", "I001"] # ignore unused and unsorted imports in __init__.py
|
||||
"__manifest__.py" = ["B018"] # useless expression
|
||||
|
||||
[lint.isort]
|
||||
section-order = ["future", "standard-library", "third-party", "odoo", "odoo-addons", "first-party", "local-folder"]
|
||||
|
||||
[lint.isort.sections]
|
||||
"odoo" = ["odoo"]
|
||||
"odoo-addons" = ["odoo.addons"]
|
||||
|
||||
[lint.mccabe]
|
||||
max-complexity = 16
|
||||
2
helpdesk_convert_ticket_to_task/.gitignore
vendored
2
helpdesk_convert_ticket_to_task/.gitignore
vendored
@@ -1,2 +0,0 @@
|
||||
*.*~
|
||||
*pyc
|
||||
@@ -1,73 +0,0 @@
|
||||
===============================
|
||||
helpdesk_convert_ticket_to_task
|
||||
===============================
|
||||
|
||||
This module aims to convert a ticket into a task.
|
||||
|
||||
It adds a "Convert to task" button in the ticket form view (in the button box).
|
||||
When clicked, a confirmation dialog appears, then the conversion process:
|
||||
|
||||
* Creates a new task with the following fields copied from the ticket:
|
||||
|
||||
* Name
|
||||
* Description
|
||||
* Project
|
||||
* Assigned user
|
||||
* Partner
|
||||
* Priority
|
||||
|
||||
* Matches the task's service and request type based on the ticket's category
|
||||
and request type (by name matching).
|
||||
* Copies all chatter messages and their attachments to the new task.
|
||||
* Copies all attachments from the ticket to the task.
|
||||
* Copies all followers (subscribers) to the new task.
|
||||
* Posts a message in the new task's chatter with a link to the original ticket.
|
||||
* Posts a message in the ticket's chatter with a link to the new task.
|
||||
* Archives the ticket and links it to the new task.
|
||||
* Transfers all timesheets from the ticket to the task.
|
||||
* Redirects the user to the newly created task form.
|
||||
|
||||
# Installation
|
||||
|
||||
Use Odoo normal module installation procedure to install
|
||||
`helpdesk_convert_ticket_to_task`.
|
||||
|
||||
This module depends on:
|
||||
|
||||
* `helpdesk_mgmt`: provides the base helpdesk ticket functionality.
|
||||
* `helpdesk_mgmt_project`: provides the link between tickets and projects.
|
||||
* `helpdesk_request_type`: provides the request type field on tickets.
|
||||
* `project_request_data`: provides the service and request type fields on tasks.
|
||||
* `project_task_add_very_high`: provides extended priority values (2 and 3) on
|
||||
tasks to match ticket priorities.
|
||||
* `helpdesk_transfer_timesheet_to_task`: provides the timesheet transfer
|
||||
functionality from ticket to task.
|
||||
|
||||
# Known issues / Roadmap
|
||||
|
||||
A current limitation is that one task can be linked to many tickets.
|
||||
Thus, the above task fields are filled up at the creation of the task from a ticket form
|
||||
but are not updated when the linked tickets are updated.
|
||||
|
||||
# Bug Tracker
|
||||
|
||||
Bugs are tracked on [our issues website](https://git.elabore.coop/Elabore/helpdesk-tools/issues). In case of
|
||||
trouble, please check there if your issue has already been
|
||||
reported. If you spotted it first, help us smashing it by providing a
|
||||
detailed and welcomed feedback.
|
||||
|
||||
# Credits
|
||||
|
||||
## Contributors
|
||||
|
||||
- Quentin Mondot
|
||||
|
||||
## Funders
|
||||
|
||||
The development of this module has been financially supported by:
|
||||
|
||||
- Elabore (https://elabore.coop)
|
||||
|
||||
## Maintainer
|
||||
|
||||
This module is maintained by Elabore.
|
||||
@@ -1 +0,0 @@
|
||||
from . import models
|
||||
@@ -1,27 +0,0 @@
|
||||
# Copyright 2024 Quentin Mondot
|
||||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
||||
{
|
||||
"name": "helpdesk_convert_ticket_to_task",
|
||||
"version": "18.0.1.0.0",
|
||||
"author": "Elabore",
|
||||
"website": "https://elabore.coop",
|
||||
"maintainer": "Quentin Mondot",
|
||||
"license": "AGPL-3",
|
||||
"category": "Tools",
|
||||
"summary": "This module adds a button to convert a ticket into a task.",
|
||||
"depends": [
|
||||
"base",
|
||||
"helpdesk_mgmt",
|
||||
"helpdesk_mgmt_project",
|
||||
"helpdesk_request_type", # to create the helpdesk.request.type model and have the field request_type_id in the helpdesk.ticket model
|
||||
"project_request_data", # to have the fields service_id and request_type_id in the project.task model
|
||||
"project_task_add_very_high", # to have priority values 2 and 3 on tasks
|
||||
"helpdesk_transfer_timesheet_to_task" # to copy timesheets from ticket to task
|
||||
],
|
||||
"data": [
|
||||
"views/helpdesk_convert_ticket_to_task.xml",
|
||||
],
|
||||
"installable": True,
|
||||
"auto_install": False,
|
||||
"application": False,
|
||||
}
|
||||
@@ -1,63 +0,0 @@
|
||||
# Translation of Odoo Server.
|
||||
# This file contains the translation of the following modules:
|
||||
# * helpdesk_convert_ticket_to_task
|
||||
#
|
||||
msgid ""
|
||||
msgstr ""
|
||||
"Project-Id-Version: Odoo Server 16.0\n"
|
||||
"Report-Msgid-Bugs-To: \n"
|
||||
"POT-Creation-Date: 2025-08-04 15:26+0000\n"
|
||||
"PO-Revision-Date: 2025-08-04 15:26+0000\n"
|
||||
"Last-Translator: \n"
|
||||
"Language-Team: \n"
|
||||
"MIME-Version: 1.0\n"
|
||||
"Content-Type: text/plain; charset=UTF-8\n"
|
||||
"Content-Transfer-Encoding: \n"
|
||||
"Plural-Forms: \n"
|
||||
|
||||
#. module: helpdesk_convert_ticket_to_task
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_convert_ticket_to_task.convert_to_task_helpdesk_ticket_view_form
|
||||
msgid ""
|
||||
"Are you sure you want to convert this ticket into a task ? You'll be "
|
||||
"redirected to the newly created task and this ticket will be archived."
|
||||
msgstr ""
|
||||
"Êtes-vous sûr de vouloir convertir ce ticket en tâche ? Vous allez être "
|
||||
"redirigé vers la tâche créée et ce ticket sera archivé."
|
||||
|
||||
#. module: helpdesk_convert_ticket_to_task
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_convert_ticket_to_task.convert_to_task_helpdesk_ticket_view_form
|
||||
msgid "Convert to task"
|
||||
msgstr "Convertir en tâche"
|
||||
|
||||
#. module: helpdesk_convert_ticket_to_task
|
||||
#: model:ir.model,name:helpdesk_convert_ticket_to_task.model_helpdesk_ticket
|
||||
msgid "Helpdesk Ticket"
|
||||
msgstr "Ticket d'Assistance"
|
||||
|
||||
#. module: helpdesk_convert_ticket_to_task
|
||||
#: model:ir.model.fields,field_description:helpdesk_convert_ticket_to_task.field_helpdesk_ticket__smart_search
|
||||
msgid "Smart Search"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_convert_ticket_to_task
|
||||
#. odoo-python
|
||||
#: code:addons/helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py:0
|
||||
#, python-format
|
||||
msgid ""
|
||||
"This task has been converted from a ticket. You can find the original ticket"
|
||||
" <a href='%(ticket_url)s' target='_blank'>on this link</a>."
|
||||
msgstr ""
|
||||
"Cette tâche a été convertie depuis un ticket. Vous trouverez le ticket "
|
||||
"original en cliquant <a href='%(ticket_url)s' target='_blank'>sur ce "
|
||||
"lien</a>."
|
||||
|
||||
#. module: helpdesk_convert_ticket_to_task
|
||||
#. odoo-python
|
||||
#: code:addons/helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py:0
|
||||
#, python-format
|
||||
msgid ""
|
||||
"This ticket has been converted into a task. You can find it <a "
|
||||
"href='%(task_url)s' target='_blank'>on this link</a>."
|
||||
msgstr ""
|
||||
"Ce ticket a été convertie en tâche. Vous trouverez la tâche en cliquant <a "
|
||||
"href='%(task_url)s' target='_blank'>sur ce lien</a>."
|
||||
@@ -1 +0,0 @@
|
||||
from . import helpdesk_ticket
|
||||
@@ -1,106 +0,0 @@
|
||||
from markupsafe import Markup
|
||||
|
||||
from odoo import _, api, models
|
||||
|
||||
|
||||
class HelpdeskTicket(models.Model):
|
||||
_inherit = "helpdesk.ticket"
|
||||
|
||||
def button_convert_to_task(self):
|
||||
user_ids = [self.user_id.id]
|
||||
task_service_id, request_type_id = self._match_task_service_and_request_type(
|
||||
ticket_category_id=self.category_id.id,
|
||||
ticket_request_type_id=self.request_type_id.id,
|
||||
)
|
||||
|
||||
task = self.env["project.task"].create(
|
||||
{
|
||||
"name": self.name,
|
||||
"description": self.description,
|
||||
"project_id": self.project_id.id,
|
||||
"user_ids": user_ids,
|
||||
"partner_id": self.partner_id.id,
|
||||
"service_id": task_service_id,
|
||||
"request_type_id": request_type_id,
|
||||
"priority": self.priority,
|
||||
}
|
||||
)
|
||||
|
||||
# copy chatter
|
||||
for msg in reversed(self.message_ids):
|
||||
msg.copy({"model": "project.task", "res_id": task.id})
|
||||
|
||||
# copy attachments inserted in the messages
|
||||
for attach in msg.attachment_ids:
|
||||
attach.copy(
|
||||
{
|
||||
"res_model": "project.task",
|
||||
"res_id": task.id,
|
||||
"res_name": task.name,
|
||||
}
|
||||
)
|
||||
|
||||
# copy attachments not added in a message
|
||||
for attachment in self.attachment_ids:
|
||||
attachment.copy(
|
||||
{"res_model": "project.task", "res_id": task.id, "res_name": task.name}
|
||||
)
|
||||
|
||||
# copy subscribers
|
||||
task.message_subscribe(partner_ids=self.message_partner_ids.ids)
|
||||
|
||||
# warn (in the chatter) that the task is a copy
|
||||
base_url = self.env["ir.config_parameter"].sudo().get_param("web.base.url")
|
||||
ticket_url = f"{base_url}/web#id={self.id}&model=helpdesk.ticket&view_type=form"
|
||||
task_message = Markup(
|
||||
_(
|
||||
"This task has been converted from a ticket. You can find the "
|
||||
"original ticket <a href='%(ticket_url)s' target='_blank'>on this link</a>."
|
||||
)
|
||||
) % {"ticket_url": ticket_url}
|
||||
task.message_post(body=task_message)
|
||||
|
||||
# warn (in the chatter) that the ticket has been converted
|
||||
task_url = f"{base_url}/web#id={task.id}&model=project.task&view_type=form"
|
||||
ticket_message = Markup(
|
||||
_(
|
||||
"This ticket has been converted into a task. You can find it "
|
||||
"<a href='%(task_url)s' target='_blank'>on this link</a>."
|
||||
)
|
||||
) % {"task_url": task_url}
|
||||
self.message_post(body=ticket_message)
|
||||
|
||||
# archive the ticket
|
||||
self.write({"active": False, "task_id": task.id})
|
||||
# transfer timesheets from ticket to task
|
||||
self._onchange_task_id()
|
||||
|
||||
return {
|
||||
"type": "ir.actions.act_window",
|
||||
"view_mode": "form",
|
||||
"target": "current",
|
||||
"res_model": "project.task",
|
||||
"res_id": task.id,
|
||||
}
|
||||
|
||||
def _match_task_service_and_request_type(
|
||||
self, ticket_category_id: int, ticket_request_type_id: int
|
||||
) -> tuple[int, int]:
|
||||
"""
|
||||
This function permits to match the task service_id and request_type from the ticket category and request type
|
||||
"""
|
||||
helpdesk_ticket_category = self.env["helpdesk.ticket.category"].search(
|
||||
[("id", "=", ticket_category_id)], limit=1
|
||||
)
|
||||
task_service = self.env["task.service"].search(
|
||||
[("name", "=", helpdesk_ticket_category.name)]
|
||||
)
|
||||
|
||||
helpdesk_ticket_request_type = self.env["helpdesk.request.type"].search(
|
||||
[("id", "=", ticket_request_type_id)], limit=1
|
||||
)
|
||||
task_request_type = self.env["request.type"].search(
|
||||
[("name", "=", helpdesk_ticket_request_type.name)]
|
||||
)
|
||||
|
||||
return task_service.id, task_request_type.id
|
||||
@@ -1,21 +0,0 @@
|
||||
<?xml version="1.0" encoding="UTF-8"?>
|
||||
<odoo>
|
||||
<record id="convert_to_task_helpdesk_ticket_view_form" model="ir.ui.view">
|
||||
<field name="name">timesheet.helpdesk.ticket.form.view</field>
|
||||
<field name="model">helpdesk.ticket</field>
|
||||
<field name="inherit_id" ref="helpdesk_mgmt.ticket_view_form" />
|
||||
<field name="priority" eval="20" />
|
||||
<field name="arch" type="xml">
|
||||
<div name="button_box" position="inside">
|
||||
<button
|
||||
name="button_convert_to_task"
|
||||
title="Convert to task"
|
||||
string="Convert to task"
|
||||
icon="fa-tasks text-success"
|
||||
type="object"
|
||||
confirm="Are you sure you want to convert this ticket into a task ? You'll be redirected to the newly created task and this ticket will be archived."
|
||||
/>
|
||||
</div>
|
||||
</field>
|
||||
</record>
|
||||
</odoo>
|
||||
@@ -2,38 +2,20 @@
|
||||
helpdesk_portal_ticket_enriched_description_form
|
||||
================================================
|
||||
|
||||
Add fields in ticket creation portal form to enrich description content.
|
||||
|
||||
This module extends the ``helpdesk_mgmt`` portal ticket creation form by
|
||||
replacing the single description field with three structured fields:
|
||||
|
||||
* **Description**: Main description of the issue or request, with a placeholder
|
||||
guiding the user to be precise and describe how to reproduce any bug/error.
|
||||
* **Access**: Optional field for providing a link toward the error or additional
|
||||
information.
|
||||
* **Bug report**: Optional field to paste the complete error message (e.g., Odoo
|
||||
error code).
|
||||
|
||||
When the ticket is submitted, these three fields are automatically concatenated
|
||||
into a single formatted HTML description with labeled sections (DESCRIPTION,
|
||||
ACCESS, BUG REPORT).
|
||||
|
||||
Add fieds in ticket creation portal form to enrich description content.
|
||||
Installation
|
||||
============
|
||||
|
||||
Use Odoo normal module installation procedure to install
|
||||
`helpdesk_portal_ticket_enriched_description_form`.
|
||||
|
||||
This module depends on ``helpdesk_mgmt`` which must be available.
|
||||
|
||||
# Known issues / Roadmap
|
||||
|
||||
None yet.
|
||||
|
||||
Bug Tracker
|
||||
===========
|
||||
|
||||
Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`\_. In case of
|
||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
|
||||
trouble, please check there if your issue has already been
|
||||
reported. If you spotted it first, help us smashing it by providing a
|
||||
detailed and welcomed feedback.
|
||||
|
||||
@@ -3,7 +3,7 @@
|
||||
|
||||
{
|
||||
"name": "helpdesk_portal_ticket_enriched_description_form",
|
||||
"version": "18.0.1.0.0",
|
||||
"version": "16.0.1.0.0",
|
||||
"author": "Elabore",
|
||||
"website": "https://elabore.coop",
|
||||
"maintainer": "Stéphan Sainléger",
|
||||
|
||||
@@ -1,52 +1,23 @@
|
||||
# Copyright 2024 Stéphan Sainléger (Elabore)
|
||||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
||||
|
||||
from odoo import _
|
||||
import odoo.http as http
|
||||
from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
|
||||
|
||||
|
||||
def build_enriched_description(small_description=None, access=None, bug_report=None):
|
||||
"""
|
||||
Build a formatted HTML description from the enriched form fields.
|
||||
|
||||
:param small_description: Main description of the issue
|
||||
:param access: Link or access information
|
||||
:param bug_report: Error message or bug report details
|
||||
:return: Formatted HTML string
|
||||
"""
|
||||
description = ""
|
||||
if small_description:
|
||||
description = "<b>%s</b><br/>%s" % (_("DESCRIPTION:"), small_description)
|
||||
if access:
|
||||
description = "%s<br/><br/><b>%s</b><br/>%s" % (
|
||||
description,
|
||||
_("ACCESS:"),
|
||||
access,
|
||||
)
|
||||
if bug_report:
|
||||
description = "%s<br/><br/><b>%s</b><br/>%s" % (
|
||||
description,
|
||||
_("BUG REPORT:"),
|
||||
bug_report,
|
||||
)
|
||||
return description
|
||||
|
||||
|
||||
class HelpdeskTicketControllerDescription(HelpdeskTicketController):
|
||||
def _prepare_submit_ticket_vals(self, **kw):
|
||||
# Pop enriched fields and build description BEFORE calling super
|
||||
# to avoid parent's plaintext2html(kw.get("description")) crashing on None
|
||||
small_description = kw.pop("small_description", None)
|
||||
access = kw.pop("access", None)
|
||||
bug_report = kw.pop("bug_report", None)
|
||||
description = build_enriched_description(
|
||||
small_description=small_description,
|
||||
access=access,
|
||||
bug_report=bug_report,
|
||||
)
|
||||
# Set description in kw for parent, using a placeholder to avoid
|
||||
# plaintext2html issues - we'll overwrite the result anyway
|
||||
kw["description"] = ""
|
||||
res = super()._prepare_submit_ticket_vals(**kw)
|
||||
res["description"] = description
|
||||
description = ""
|
||||
if kw.get("small_description", False):
|
||||
description = (
|
||||
description + "<b>DESCRIPTION:</b><br/>" + kw["small_description"]
|
||||
)
|
||||
del kw["small_description"]
|
||||
if kw.get("access", False):
|
||||
description = description + "<br/><br/><b>ACCESS:</b><br/>" + kw["access"]
|
||||
del kw["access"]
|
||||
if kw.get("bug_report", False):
|
||||
description = (
|
||||
description + "<br/><br/><b>BUG REPORT:</b><br/>" + kw["bug_report"]
|
||||
)
|
||||
del kw["bug_report"]
|
||||
res.update({"description": description})
|
||||
return res
|
||||
|
||||
@@ -4,65 +4,55 @@
|
||||
#
|
||||
msgid ""
|
||||
msgstr ""
|
||||
"Project-Id-Version: Odoo Server 18.0\n"
|
||||
"Project-Id-Version: Odoo Server 14.0\n"
|
||||
"Report-Msgid-Bugs-To: \n"
|
||||
"POT-Creation-Date: 2026-03-17 14:30+0000\n"
|
||||
"PO-Revision-Date: 2026-03-17 14:30+0000\n"
|
||||
"POT-Creation-Date: 2024-10-03 21:50+0000\n"
|
||||
"PO-Revision-Date: 2024-10-03 21:50+0000\n"
|
||||
"Last-Translator: \n"
|
||||
"Language-Team: \n"
|
||||
"Language: fr\n"
|
||||
"MIME-Version: 1.0\n"
|
||||
"Content-Type: text/plain; charset=UTF-8\n"
|
||||
"Content-Transfer-Encoding: \n"
|
||||
"Plural-Forms: \n"
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#. odoo-python
|
||||
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
||||
#, python-format
|
||||
msgid "ACCESS:"
|
||||
msgstr "ACCÈS :"
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid ""
|
||||
"<span class=\"col-md-7 col-sm-8\">Be precise. If there is a bug/error, please describe\n"
|
||||
" how to reproduce it</span>"
|
||||
msgstr ""
|
||||
"<span class=\"col-md-7 col-sm-8\">Soyez précis. Si vous avez une erreur, merci de décrire\n"
|
||||
" comment la reproduire.</span>"
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid ""
|
||||
"<span class=\"col-md-7 col-sm-8\">Link toward error or additional "
|
||||
"information</span>"
|
||||
msgstr ""
|
||||
"<span class=\"col-md-7 col-sm-8\">Lien vers l'erreur ou des informations "
|
||||
"complémentaires</span>"
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid ""
|
||||
"<span class=\"col-md-7 col-sm-8\">Paste here the complete error message (ex: error\n"
|
||||
" code Odoo)</span>"
|
||||
msgstr ""
|
||||
"<span class=\"col-md-7 col-sm-8\">Copier ici le message d'erreur complet (ex: code\n"
|
||||
" d'erreur Odoo)</span>"
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid "Access"
|
||||
msgstr "Accès"
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid "Be precise. If there is a bug/error, please describe how to reproduce it"
|
||||
msgstr "Soyez précis. Si vous avez une erreur, merci de décrire comment la reproduire."
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#. odoo-python
|
||||
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
||||
#, python-format
|
||||
msgid "BUG REPORT:"
|
||||
msgstr "RAPPORT DE BUG :"
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid "Bug report"
|
||||
msgstr "Rapport de bug"
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#. odoo-python
|
||||
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
||||
#, python-format
|
||||
msgid "DESCRIPTION:"
|
||||
msgstr "DESCRIPTION :"
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid "Description"
|
||||
msgstr "Description"
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid "Link toward error or additional information"
|
||||
msgstr "Lien vers l'erreur ou des informations complémentaires"
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid "Paste here the complete error message (ex: error code Odoo)"
|
||||
msgstr "Copier ici le message d'erreur complet (ex: code d'erreur Odoo)"
|
||||
msgstr ""
|
||||
|
||||
@@ -4,10 +4,10 @@
|
||||
#
|
||||
msgid ""
|
||||
msgstr ""
|
||||
"Project-Id-Version: Odoo Server 18.0\n"
|
||||
"Project-Id-Version: Odoo Server 14.0\n"
|
||||
"Report-Msgid-Bugs-To: \n"
|
||||
"POT-Creation-Date: 2026-03-17 14:30+0000\n"
|
||||
"PO-Revision-Date: 2026-03-17 14:30+0000\n"
|
||||
"POT-Creation-Date: 2024-10-03 21:44+0000\n"
|
||||
"PO-Revision-Date: 2024-10-03 21:44+0000\n"
|
||||
"Last-Translator: \n"
|
||||
"Language-Team: \n"
|
||||
"MIME-Version: 1.0\n"
|
||||
@@ -16,10 +16,24 @@ msgstr ""
|
||||
"Plural-Forms: \n"
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#. odoo-python
|
||||
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
||||
#, python-format
|
||||
msgid "ACCESS:"
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid ""
|
||||
"<span class=\"col-md-7 col-sm-8\">Be precise. If there is a bug/error, please describe\n"
|
||||
" how to reproduce it</span>"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid ""
|
||||
"<span class=\"col-md-7 col-sm-8\">Link toward error or additional "
|
||||
"information</span>"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid ""
|
||||
"<span class=\"col-md-7 col-sm-8\">Paste here the complete error message (ex: error\n"
|
||||
" code Odoo)</span>"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
@@ -27,41 +41,12 @@ msgstr ""
|
||||
msgid "Access"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid "Be precise. If there is a bug/error, please describe how to reproduce it"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#. odoo-python
|
||||
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
||||
#, python-format
|
||||
msgid "BUG REPORT:"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid "Bug report"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#. odoo-python
|
||||
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
||||
#, python-format
|
||||
msgid "DESCRIPTION:"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid "Description"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid "Link toward error or additional information"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid "Paste here the complete error message (ex: error code Odoo)"
|
||||
msgstr ""
|
||||
|
||||
@@ -1,4 +0,0 @@
|
||||
# Copyright 2024 Stéphan Sainléger (Elabore)
|
||||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
||||
|
||||
from . import test_controller
|
||||
@@ -1,116 +0,0 @@
|
||||
# Copyright 2024 Stéphan Sainléger (Elabore)
|
||||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
||||
|
||||
from odoo.tests.common import TransactionCase, tagged
|
||||
|
||||
from ..controllers.main import build_enriched_description
|
||||
|
||||
|
||||
@tagged("post_install", "-at_install")
|
||||
class TestBuildEnrichedDescription(TransactionCase):
|
||||
"""Test cases for the build_enriched_description utility function."""
|
||||
|
||||
def test_all_fields(self):
|
||||
"""Test that all three fields are correctly concatenated."""
|
||||
result = build_enriched_description(
|
||||
small_description="This is the main description",
|
||||
access="https://example.com/error",
|
||||
bug_report="Error 500: Internal Server Error",
|
||||
)
|
||||
|
||||
self.assertIn("<b>DESCRIPTION:</b>", result)
|
||||
self.assertIn("This is the main description", result)
|
||||
self.assertIn("<b>ACCESS:</b>", result)
|
||||
self.assertIn("https://example.com/error", result)
|
||||
self.assertIn("<b>BUG REPORT:</b>", result)
|
||||
self.assertIn("Error 500: Internal Server Error", result)
|
||||
|
||||
def test_description_only(self):
|
||||
"""Test with only the description field filled."""
|
||||
result = build_enriched_description(
|
||||
small_description="Only description provided",
|
||||
)
|
||||
|
||||
self.assertIn("<b>DESCRIPTION:</b>", result)
|
||||
self.assertIn("Only description provided", result)
|
||||
self.assertNotIn("ACCESS:", result)
|
||||
self.assertNotIn("BUG REPORT:", result)
|
||||
|
||||
def test_description_and_access(self):
|
||||
"""Test with description and access fields filled."""
|
||||
result = build_enriched_description(
|
||||
small_description="Description text",
|
||||
access="https://link.com",
|
||||
)
|
||||
|
||||
self.assertIn("<b>DESCRIPTION:</b>", result)
|
||||
self.assertIn("Description text", result)
|
||||
self.assertIn("<b>ACCESS:</b>", result)
|
||||
self.assertIn("https://link.com", result)
|
||||
self.assertNotIn("BUG REPORT:", result)
|
||||
|
||||
def test_description_and_bug_report(self):
|
||||
"""Test with description and bug report fields filled."""
|
||||
result = build_enriched_description(
|
||||
small_description="Description text",
|
||||
bug_report="Traceback error here",
|
||||
)
|
||||
|
||||
self.assertIn("<b>DESCRIPTION:</b>", result)
|
||||
self.assertIn("Description text", result)
|
||||
self.assertNotIn("ACCESS:", result)
|
||||
self.assertIn("<b>BUG REPORT:</b>", result)
|
||||
self.assertIn("Traceback error here", result)
|
||||
|
||||
def test_access_only(self):
|
||||
"""Test with only the access field filled."""
|
||||
result = build_enriched_description(
|
||||
access="https://link.com",
|
||||
)
|
||||
|
||||
self.assertNotIn("DESCRIPTION:", result)
|
||||
self.assertIn("<b>ACCESS:</b>", result)
|
||||
self.assertIn("https://link.com", result)
|
||||
self.assertNotIn("BUG REPORT:", result)
|
||||
|
||||
def test_bug_report_only(self):
|
||||
"""Test with only the bug report field filled."""
|
||||
result = build_enriched_description(
|
||||
bug_report="Error message",
|
||||
)
|
||||
|
||||
self.assertNotIn("DESCRIPTION:", result)
|
||||
self.assertNotIn("ACCESS:", result)
|
||||
self.assertIn("<b>BUG REPORT:</b>", result)
|
||||
self.assertIn("Error message", result)
|
||||
|
||||
def test_access_and_bug_report(self):
|
||||
"""Test with access and bug report fields filled (no description)."""
|
||||
result = build_enriched_description(
|
||||
access="https://link.com",
|
||||
bug_report="Error message",
|
||||
)
|
||||
|
||||
self.assertNotIn("DESCRIPTION:", result)
|
||||
self.assertIn("<b>ACCESS:</b>", result)
|
||||
self.assertIn("https://link.com", result)
|
||||
self.assertIn("<b>BUG REPORT:</b>", result)
|
||||
self.assertIn("Error message", result)
|
||||
|
||||
def test_empty(self):
|
||||
"""Test with no fields filled."""
|
||||
result = build_enriched_description()
|
||||
|
||||
self.assertEqual(result, "")
|
||||
|
||||
def test_html_structure(self):
|
||||
"""Test that the HTML structure is correctly formatted with line breaks."""
|
||||
result = build_enriched_description(
|
||||
small_description="Desc",
|
||||
access="Link",
|
||||
bug_report="Error",
|
||||
)
|
||||
|
||||
# Check that sections are separated by double line breaks
|
||||
self.assertIn("<br/><br/><b>ACCESS:</b>", result)
|
||||
self.assertIn("<br/><br/><b>BUG REPORT:</b>", result)
|
||||
@@ -15,9 +15,10 @@
|
||||
name="small_description"
|
||||
style="min-height: 120px"
|
||||
required="True"
|
||||
placeholder="Be precise. If there is a bug/error, please describe how to reproduce it"
|
||||
/>
|
||||
</div>
|
||||
<span class="col-md-7 col-sm-8">Be precise. If there is a bug/error, please describe
|
||||
how to reproduce it</span>
|
||||
</div>
|
||||
<div class="form-group">
|
||||
<label
|
||||
@@ -30,9 +31,9 @@
|
||||
class="form-control"
|
||||
type="text"
|
||||
name="access"
|
||||
placeholder="Link toward error or additional information"
|
||||
/>
|
||||
</div>
|
||||
<span class="col-md-7 col-sm-8">Link toward error or additional information</span>
|
||||
</div>
|
||||
<div class="form-group">
|
||||
<label
|
||||
@@ -45,11 +46,11 @@
|
||||
class="form-control"
|
||||
name="bug_report"
|
||||
style="min-height: 120px"
|
||||
placeholder="Paste here the complete error message (ex: error code Odoo)"
|
||||
/>
|
||||
</div>
|
||||
<span class="col-md-7 col-sm-8">Paste here the complete error message (ex: error
|
||||
code Odoo)</span>
|
||||
</div>
|
||||
<div class="mb-3" />
|
||||
</xpath>
|
||||
</template>
|
||||
</odoo>
|
||||
@@ -1,2 +0,0 @@
|
||||
*.*~
|
||||
*pyc
|
||||
@@ -1,64 +0,0 @@
|
||||
====================================
|
||||
Helpdesk Portal Ticket List Defaults
|
||||
====================================
|
||||
|
||||
Customize default filter, sort and groupby for the helpdesk portal ticket list.
|
||||
|
||||
This module changes the default behavior of the ticket list in the portal:
|
||||
|
||||
- **Default filter**: Shows only open tickets (instead of all tickets)
|
||||
- **Default groupby**: Groups tickets by stage (instead of no grouping)
|
||||
- **Default sort**: By date (unchanged, but now overridable)
|
||||
|
||||
It also adds an "Open" filter option that wasn't available in the base module.
|
||||
|
||||
# Extending
|
||||
|
||||
Other modules can easily override the defaults by inheriting the controller
|
||||
and overriding the dedicated methods:
|
||||
|
||||
```python
|
||||
from odoo.addons.helpdesk_portal_ticket_list_defaults.controllers.main import (
|
||||
CustomerPortalHelpdeskDefaults,
|
||||
)
|
||||
|
||||
|
||||
class MyCustomDefaults(CustomerPortalHelpdeskDefaults):
|
||||
|
||||
def _ticket_get_default_filterby(self):
|
||||
return "all" # Show all tickets by default
|
||||
|
||||
def _ticket_get_default_groupby(self):
|
||||
return "category" # Group by category instead of stage
|
||||
```
|
||||
|
||||
# Installation
|
||||
|
||||
Use Odoo normal module installation procedure to install
|
||||
`helpdesk_portal_ticket_list_defaults`.
|
||||
|
||||
# Known issues / Roadmap
|
||||
|
||||
None yet.
|
||||
|
||||
# Bug Tracker
|
||||
|
||||
Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`_.
|
||||
In case of trouble, please check there if your issue has already been reported.
|
||||
If you spotted it first, help us smashing it by providing a detailed and welcomed feedback.
|
||||
|
||||
# Credits
|
||||
|
||||
## Contributors
|
||||
|
||||
- Stéphan Sainléger
|
||||
|
||||
## Funders
|
||||
|
||||
The development of this module has been financially supported by:
|
||||
|
||||
- Elabore (https://elabore.coop)
|
||||
|
||||
## Maintainer
|
||||
|
||||
This module is maintained by Elabore.
|
||||
@@ -1,3 +0,0 @@
|
||||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
||||
|
||||
from . import controllers
|
||||
@@ -1,20 +0,0 @@
|
||||
# Copyright 2024 Joris Scampucci (Elabore)
|
||||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
||||
|
||||
{
|
||||
"name": "Helpdesk Portal Ticket List Defaults",
|
||||
"version": "18.0.1.0.0",
|
||||
"author": "Elabore",
|
||||
"website": "https://elabore.coop",
|
||||
"maintainer": "Joris Scampucci",
|
||||
"license": "AGPL-3",
|
||||
"category": "Helpdesk",
|
||||
"summary": "Customize default filter, sort and groupby for portal ticket list.",
|
||||
"depends": [
|
||||
"helpdesk_mgmt",
|
||||
],
|
||||
"data": [],
|
||||
"installable": True,
|
||||
"auto_install": False,
|
||||
"application": False,
|
||||
}
|
||||
@@ -1,3 +0,0 @@
|
||||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
||||
|
||||
from . import main
|
||||
@@ -1,165 +0,0 @@
|
||||
# Copyright 2024 Joris Scampucci (Elabore)
|
||||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
||||
|
||||
from collections import OrderedDict
|
||||
from operator import itemgetter
|
||||
|
||||
from odoo import _, http
|
||||
from odoo.http import request
|
||||
from odoo.osv.expression import AND
|
||||
from odoo.tools import groupby as groupbyelem
|
||||
|
||||
from odoo.addons.helpdesk_mgmt.controllers.myaccount import CustomerPortalHelpdesk
|
||||
from odoo.addons.portal.controllers.portal import pager as portal_pager
|
||||
|
||||
|
||||
class CustomerPortalHelpdeskDefaults(CustomerPortalHelpdesk):
|
||||
"""Customize default values for ticket list filters in portal."""
|
||||
|
||||
def _ticket_get_default_sortby(self):
|
||||
"""Return default sort field. Override to customize."""
|
||||
return "date"
|
||||
|
||||
def _ticket_get_default_filterby(self):
|
||||
"""Return default filter key. Override to customize."""
|
||||
return "open"
|
||||
|
||||
def _ticket_get_default_groupby(self):
|
||||
"""Return default groupby field. Override to customize."""
|
||||
return "stage"
|
||||
|
||||
def _ticket_get_searchbar_filters(self):
|
||||
"""Return available filters for ticket list.
|
||||
|
||||
Extends OCA filters with an 'open' filter.
|
||||
Override to add more custom filters.
|
||||
"""
|
||||
filters = {
|
||||
"all": {"label": _("All"), "domain": []},
|
||||
"open": {"label": _("Open"), "domain": [("closed", "=", False)]},
|
||||
}
|
||||
# Add stage filters like OCA does
|
||||
for stage in request.env["helpdesk.ticket.stage"].search([]):
|
||||
filters[str(stage.id)] = {
|
||||
"label": stage.name,
|
||||
"domain": [("stage_id", "=", stage.id)],
|
||||
}
|
||||
return filters
|
||||
|
||||
@http.route()
|
||||
def portal_my_tickets(
|
||||
self,
|
||||
page=1,
|
||||
date_begin=None,
|
||||
date_end=None,
|
||||
sortby=None,
|
||||
filterby=None,
|
||||
search=None,
|
||||
search_in=None,
|
||||
groupby=None,
|
||||
**kw,
|
||||
):
|
||||
HelpdeskTicket = request.env["helpdesk.ticket"]
|
||||
if not HelpdeskTicket.has_access("read"):
|
||||
return request.redirect("/my")
|
||||
|
||||
values = self._prepare_portal_layout_values()
|
||||
|
||||
searchbar_sortings = dict(
|
||||
sorted(
|
||||
self._ticket_get_searchbar_sortings().items(),
|
||||
key=lambda item: item[1]["sequence"],
|
||||
)
|
||||
)
|
||||
searchbar_filters = self._ticket_get_searchbar_filters()
|
||||
searchbar_inputs = self._ticket_get_searchbar_inputs()
|
||||
searchbar_groupby = self._ticket_get_searchbar_groupby()
|
||||
|
||||
# Apply defaults
|
||||
if not sortby:
|
||||
sortby = self._ticket_get_default_sortby()
|
||||
order = searchbar_sortings[sortby]["order"]
|
||||
|
||||
if not filterby:
|
||||
filterby = self._ticket_get_default_filterby()
|
||||
domain = searchbar_filters.get(filterby, searchbar_filters.get("all"))["domain"]
|
||||
|
||||
if not groupby:
|
||||
groupby = self._ticket_get_default_groupby()
|
||||
|
||||
if date_begin and date_end:
|
||||
domain = domain + [
|
||||
("create_date", ">", date_begin),
|
||||
("create_date", "<=", date_end),
|
||||
]
|
||||
|
||||
if not search_in:
|
||||
search_in = "all"
|
||||
if search:
|
||||
domain = domain + self._ticket_get_search_domain(search_in, search)
|
||||
|
||||
domain = AND(
|
||||
[
|
||||
domain,
|
||||
request.env["ir.rule"]._compute_domain(HelpdeskTicket._name, "read"),
|
||||
]
|
||||
)
|
||||
|
||||
ticket_count = HelpdeskTicket.search_count(domain)
|
||||
pager = portal_pager(
|
||||
url="/my/tickets",
|
||||
url_args={
|
||||
"date_begin": date_begin,
|
||||
"date_end": date_end,
|
||||
"sortby": sortby,
|
||||
"filterby": filterby,
|
||||
"groupby": groupby,
|
||||
"search": search,
|
||||
"search_in": search_in,
|
||||
},
|
||||
total=ticket_count,
|
||||
page=page,
|
||||
step=self._items_per_page,
|
||||
)
|
||||
|
||||
order = self._ticket_get_order(order, groupby)
|
||||
tickets = HelpdeskTicket.search(
|
||||
domain,
|
||||
order=order,
|
||||
limit=self._items_per_page,
|
||||
offset=pager["offset"],
|
||||
)
|
||||
request.session["my_tickets_history"] = tickets.ids[:100]
|
||||
|
||||
groupby_mapping = self._ticket_get_groupby_mapping()
|
||||
group = groupby_mapping.get(groupby)
|
||||
if group:
|
||||
grouped_tickets = [
|
||||
request.env["helpdesk.ticket"].concat(*g)
|
||||
for k, g in groupbyelem(tickets, itemgetter(group))
|
||||
]
|
||||
elif tickets:
|
||||
grouped_tickets = [tickets]
|
||||
else:
|
||||
grouped_tickets = []
|
||||
|
||||
values.update(
|
||||
{
|
||||
"date": date_begin,
|
||||
"date_end": date_end,
|
||||
"grouped_tickets": grouped_tickets,
|
||||
"page_name": "ticket",
|
||||
"default_url": "/my/tickets",
|
||||
"pager": pager,
|
||||
"searchbar_sortings": searchbar_sortings,
|
||||
"searchbar_groupby": searchbar_groupby,
|
||||
"searchbar_inputs": searchbar_inputs,
|
||||
"search_in": search_in,
|
||||
"search": search,
|
||||
"sortby": sortby,
|
||||
"groupby": groupby,
|
||||
"searchbar_filters": OrderedDict(sorted(searchbar_filters.items())),
|
||||
"filterby": filterby,
|
||||
}
|
||||
)
|
||||
return request.render("helpdesk_mgmt.portal_my_tickets", values)
|
||||
@@ -2,32 +2,12 @@
|
||||
helpdesk_portal_ticket_priority_form
|
||||
====================================
|
||||
|
||||
Add priority field and display in the helpdesk portal.
|
||||
|
||||
This module extends the helpdesk portal to:
|
||||
|
||||
- Add a priority selector in the ticket creation form
|
||||
- Display a 3-star priority widget in the ticket list
|
||||
- Display the priority widget in the ticket detail page sidebar (after the ticket number)
|
||||
Add fieds in ticket creation portal form for priority.
|
||||
|
||||
# Installation
|
||||
|
||||
Use Odoo normal module installation procedure to install
|
||||
`helpdesk_portal_ticket_priority_form`.
|
||||
|
||||
# Configuration
|
||||
|
||||
No configuration is required. The priority field and widgets are automatically
|
||||
available once the module is installed.
|
||||
|
||||
# Usage
|
||||
|
||||
- **Ticket creation**: When creating a new ticket from the portal, users can
|
||||
select a priority level from a dropdown.
|
||||
- **Ticket list**: The priority is displayed as a 3-star widget in the tickets
|
||||
list view.
|
||||
- **Ticket detail**: The priority widget is shown in the sidebar, just below
|
||||
the ticket number.
|
||||
`helpdesk_portal_ticket_enriched_description_form`.
|
||||
|
||||
# Known issues / Roadmap
|
||||
|
||||
@@ -35,7 +15,7 @@ None yet.
|
||||
|
||||
# Bug Tracker
|
||||
|
||||
Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`\_. In case of
|
||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
|
||||
trouble, please check there if your issue has already been
|
||||
reported. If you spotted it first, help us smashing it by providing a
|
||||
detailed and welcomed feedback.
|
||||
|
||||
@@ -3,7 +3,7 @@
|
||||
|
||||
{
|
||||
"name": "helpdesk_portal_ticket_priority_form",
|
||||
"version": "18.0.1.0.0",
|
||||
"version": "16.0.1.0.0",
|
||||
"author": "Elabore",
|
||||
"website": "https://elabore.coop",
|
||||
"maintainer": "Stéphan Sainléger",
|
||||
|
||||
@@ -48,10 +48,9 @@
|
||||
<!-- Ticket portal page -->
|
||||
<template id="portal_helpdesk_ticket_page_priority" name="Ticket Portal Template : Priority"
|
||||
inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page">
|
||||
<xpath expr="//h2[@t-field='ticket.number']" position="after">
|
||||
<div class="mt-2">
|
||||
<t t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template" />
|
||||
</div>
|
||||
<xpath expr="//h5/div/span" position="before">
|
||||
<t
|
||||
t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template" />
|
||||
</xpath>
|
||||
</template>
|
||||
</odoo>
|
||||
</odoo>
|
||||
@@ -2,23 +2,7 @@
|
||||
helpdesk_portal_timesheet
|
||||
=========================
|
||||
|
||||
Show ticket timesheets in portal view.
|
||||
|
||||
This module extends the ``helpdesk_mgmt_timesheet`` module by displaying
|
||||
timesheet entries directly on the portal ticket detail page. It provides:
|
||||
|
||||
* A "Timesheets" section on the ticket portal page showing all logged time
|
||||
entries.
|
||||
* A table displaying for each timesheet line:
|
||||
|
||||
* Date
|
||||
* Employee name
|
||||
* Description
|
||||
* Time spent (in hours or days depending on the company UoM setting)
|
||||
|
||||
* A footer row showing the total time spent on the ticket.
|
||||
* Automatic filtering of timesheet lines marked as "excluded from sale order"
|
||||
(using the ``sale_timesheet_line_exclude`` module).
|
||||
Show ticket timesheets in portal view
|
||||
|
||||
Installation
|
||||
============
|
||||
@@ -26,13 +10,6 @@ Installation
|
||||
Use Odoo normal module installation procedure to install
|
||||
``helpdesk_portal_timesheet``.
|
||||
|
||||
This module depends on:
|
||||
|
||||
* ``helpdesk_mgmt_timesheet``: provides the timesheet functionality on helpdesk
|
||||
tickets.
|
||||
* ``sale_timesheet_line_exclude``: provides the ability to exclude timesheet
|
||||
lines from sale orders (excluded lines are not shown in the portal).
|
||||
|
||||
Known issues / Roadmap
|
||||
======================
|
||||
|
||||
@@ -41,7 +18,7 @@ None yet.
|
||||
Bug Tracker
|
||||
===========
|
||||
|
||||
Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`_. In case of
|
||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk_portal_timesheet/issues>`_. In case of
|
||||
trouble, please check there if your issue has already been
|
||||
reported. If you spotted it first, help us smashing it by providing a
|
||||
detailed and welcomed feedback.
|
||||
@@ -52,14 +29,13 @@ Credits
|
||||
Contributors
|
||||
------------
|
||||
|
||||
* Elabore - `Email <mailto:contact@elabore.coop>`_
|
||||
* Laetitia Da Costa - `Email <mailto:laetitia.dacosta@elabore.coop>`_
|
||||
* `Elabore <mailto:contact@elabore.coop>`
|
||||
* `Laetitia Da Costa <mailto: laetitia.dacosta@elabore.coop>`
|
||||
|
||||
Funders
|
||||
-------
|
||||
|
||||
The development of this module has been financially supported by:
|
||||
|
||||
* Elabore (https://elabore.coop)
|
||||
|
||||
|
||||
|
||||
@@ -3,7 +3,7 @@
|
||||
|
||||
{
|
||||
"name": "helpdesk_portal_timesheet",
|
||||
"version": "18.0.1.0.0",
|
||||
"version": "16.0.1.0.0",
|
||||
"author": "Elabore",
|
||||
"website": "https://elabore.coop",
|
||||
"maintainer": "Elabore",
|
||||
@@ -12,8 +12,7 @@
|
||||
"summary": "Show ticket timesheets in portal view",
|
||||
# any module necessary for this one to work correctly
|
||||
"depends": [
|
||||
"helpdesk_mgmt_timesheet",
|
||||
"sale_timesheet_line_exclude",
|
||||
"helpdesk_mgmt_timesheet"
|
||||
],
|
||||
"qweb": [],
|
||||
"external_dependencies": {
|
||||
@@ -32,4 +31,4 @@
|
||||
# and independently installed. Used for synergetic or glue modules.
|
||||
"auto_install": False,
|
||||
"application": False,
|
||||
}
|
||||
}
|
||||
@@ -4,53 +4,38 @@
|
||||
<template id="portal_timesheet_table" name="Portal Timesheet Table">
|
||||
<table class="o_portal_my_doc_table table table-sm">
|
||||
<thead>
|
||||
<tr>
|
||||
<th>Date</th>
|
||||
<th>Employee</th>
|
||||
<th>Description</th>
|
||||
<th t-if="is_uom_day" class="text-end">Days Spent</th>
|
||||
<th t-else="" class="text-end">Hours Spent</th>
|
||||
</tr>
|
||||
<tr>
|
||||
<th>Date</th>
|
||||
<th>Employee</th>
|
||||
<th>Description</th>
|
||||
<th t-if="is_uom_day" class="text-end">Days Spent</th>
|
||||
<th t-else="" class="text-end">Hours Spent</th>
|
||||
</tr>
|
||||
</thead>
|
||||
<tr t-foreach="timesheets" t-as="timesheet">
|
||||
<t t-if="not timesheet.exclude_from_sale_order">
|
||||
<td>
|
||||
<t t-esc="timesheet.date" t-options='{"widget": "date"}'/>
|
||||
</td>
|
||||
<td t-attf-title="#{timesheet.employee_id.name}">
|
||||
<t t-esc="timesheet.employee_id.name"/>
|
||||
</td>
|
||||
<td>
|
||||
<t t-esc="timesheet.name"/>
|
||||
</td>
|
||||
<td class="text-end">
|
||||
<span t-if="is_uom_day" t-esc="timesheet._get_timesheet_time_day()" t-options='{"widget": "timesheet_uom"}'/>
|
||||
<span t-else="" t-field="timesheet.unit_amount" t-options='{"widget": "float_time"}'/>
|
||||
</td>
|
||||
</t>
|
||||
<td><t t-esc="timesheet.date" t-options='{"widget": "date"}'/></td>
|
||||
<td t-attf-title="#{timesheet.employee_id.name}"><t t-esc="timesheet.employee_id.name"/></td>
|
||||
<td><t t-esc="timesheet.name"/></td>
|
||||
<td class="text-end">
|
||||
<span t-if="is_uom_day" t-esc="timesheet._get_timesheet_time_day()" t-options='{"widget": "timesheet_uom"}'/>
|
||||
<span t-else="" t-field="timesheet.unit_amount" t-options='{"widget": "float_time"}'/>
|
||||
</td>
|
||||
</tr>
|
||||
<tfoot>
|
||||
<tr>
|
||||
<th colspan="3"></th>
|
||||
<th class="text-end">
|
||||
<t t-set="timesheets_amount" t-value="round(sum(timesheets.filtered(lambda t: not t.exclude_from_sale_order).mapped('unit_amount')), 2) or 0.0"></t>
|
||||
<div t-if="is_uom_day">
|
||||
<strong>Days Spent:</strong>
|
||||
<span t-esc="timesheets._convert_hours_to_days(timesheets_amount)" t-options='{"widget": "timesheet_uom"}'/>
|
||||
</div>
|
||||
<div t-else="">
|
||||
<strong>Hours Spent:</strong>
|
||||
<span t-esc="timesheets_amount" t-options='{"widget": "float_time"}'/>
|
||||
</div>
|
||||
<t t-set="timesheets_amount" t-value="round(sum(timesheets.mapped('unit_amount')), 2) or 0.0"></t>
|
||||
<div t-if="is_uom_day"><strong>Days Spent:</strong> <span t-esc="timesheets._convert_hours_to_days(timesheets_amount)" t-options='{"widget": "timesheet_uom"}'/></div>
|
||||
<div t-else=""><strong>Hours Spent:</strong> <span t-esc="timesheets_amount" t-options='{"widget": "float_time"}'/></div>
|
||||
</th>
|
||||
</tr>
|
||||
</tfoot>
|
||||
</table>
|
||||
</template>
|
||||
|
||||
<!-- Inheritance to display timesheets on the ticket portal page -->
|
||||
<template id="portal_helpdesk_ticket_page_inherit_timesheet" inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page" name="Ticket Portal Template with Timesheets">
|
||||
<xpath expr="//div[@id='card_body']" position="inside">
|
||||
<xpath expr="//t[@t-set='card_body']" position="inside">
|
||||
<div class="container mt-4" t-if="ticket.timesheet_ids">
|
||||
<hr class="mt-4 mb-1"/>
|
||||
<h5 id="ticket_timesheets" class="mt-2 mb-2" data-anchor="true">Timesheets</h5>
|
||||
|
||||
@@ -4,35 +4,12 @@ helpdesk_request_type
|
||||
|
||||
Add request type field in helpdesk ticket.
|
||||
|
||||
This module extends the ``helpdesk_mgmt`` module by adding a new "Request Type"
|
||||
concept to categorize tickets. It provides:
|
||||
|
||||
* A new ``helpdesk.request.type`` model to define request types with a name and
|
||||
a sequence for ordering.
|
||||
* A ``request_type_id`` field on helpdesk tickets.
|
||||
* Backend views integration:
|
||||
|
||||
* Form view: selection widget displayed before tags.
|
||||
* Kanban view: request type displayed as a badge.
|
||||
* List view: optional column after the assigned user.
|
||||
* Search view: filter and group by request type.
|
||||
|
||||
* Portal integration:
|
||||
|
||||
* Request type displayed on the ticket detail page.
|
||||
* Request type selection when creating a new ticket from the portal.
|
||||
|
||||
* A configuration menu to manage request types (Helpdesk > Configuration >
|
||||
Request Types) with drag-and-drop ordering.
|
||||
|
||||
Installation
|
||||
============
|
||||
|
||||
Use Odoo normal module installation procedure to install
|
||||
``helpdesk_request_type``.
|
||||
|
||||
This module depends on ``helpdesk_mgmt`` which must be abailable.
|
||||
|
||||
Known issues / Roadmap
|
||||
======================
|
||||
|
||||
@@ -41,7 +18,7 @@ None yet.
|
||||
Bug Tracker
|
||||
===========
|
||||
|
||||
Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`_. In case of
|
||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`_. In case of
|
||||
trouble, please check there if your issue has already been
|
||||
reported. If you spotted it first, help us smashing it by providing a
|
||||
detailed and welcomed feedback.
|
||||
|
||||
@@ -3,7 +3,7 @@
|
||||
|
||||
{
|
||||
"name": "helpdesk_request_type",
|
||||
"version": "18.0.1.0.0",
|
||||
"version": "16.0.1.0.0",
|
||||
"author": "Elabore",
|
||||
"website": "https://elabore.coop",
|
||||
"maintainer": "Stéphan Sainléger",
|
||||
|
||||
@@ -1,94 +0,0 @@
|
||||
# Translation of Odoo Server.
|
||||
# This file contains the translation of the following modules:
|
||||
# * helpdesk_request_type
|
||||
#
|
||||
msgid ""
|
||||
msgstr ""
|
||||
"Project-Id-Version: Odoo Server 16.0\n"
|
||||
"Report-Msgid-Bugs-To: \n"
|
||||
"POT-Creation-Date: 2025-07-08 12:09+0000\n"
|
||||
"PO-Revision-Date: 2025-07-08 12:09+0000\n"
|
||||
"Last-Translator: \n"
|
||||
"Language-Team: \n"
|
||||
"MIME-Version: 1.0\n"
|
||||
"Content-Type: text/plain; charset=UTF-8\n"
|
||||
"Content-Transfer-Encoding: \n"
|
||||
"Plural-Forms: \n"
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_helpdesk_ticket_request_type
|
||||
msgid "<strong>Request type:</strong>"
|
||||
msgstr "<strong>Type de demande:</strong>"
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_uid
|
||||
msgid "Created by"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_date
|
||||
msgid "Created on"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__display_name
|
||||
msgid "Display Name"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model,name:helpdesk_request_type.model_helpdesk_ticket
|
||||
msgid "Helpdesk Ticket"
|
||||
msgstr "Ticket d'assistance"
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__id
|
||||
msgid "ID"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type____last_update
|
||||
msgid "Last Modified on"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_uid
|
||||
msgid "Last Updated by"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_date
|
||||
msgid "Last Updated on"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model,name:helpdesk_request_type.model_helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__request_type_id
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_create_ticket_request-type
|
||||
msgid "Request Type"
|
||||
msgstr "Type de demande"
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.actions.act_window,name:helpdesk_request_type.act_helpdesk_request_types_list
|
||||
#: model:ir.ui.menu,name:helpdesk_request_type.menu_helpdesk_request_types
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.helpdesk_request_type_view_tree
|
||||
msgid "Request Types"
|
||||
msgstr "Types de demande"
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__sequence
|
||||
msgid "Sequence"
|
||||
msgstr "Séquence"
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__name
|
||||
msgid "name"
|
||||
msgstr "nom"
|
||||
|
||||
#. module: helpdesk_mgmt
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
|
||||
msgid ""
|
||||
"<strong>Attachments:</strong>\n"
|
||||
" <br/>"
|
||||
msgstr ""
|
||||
"<strong>Pièces jointes:</strong>\n"
|
||||
" <br/>"
|
||||
@@ -1,85 +0,0 @@
|
||||
# Translation of Odoo Server.
|
||||
# This file contains the translation of the following modules:
|
||||
# * helpdesk_request_type
|
||||
#
|
||||
msgid ""
|
||||
msgstr ""
|
||||
"Project-Id-Version: Odoo Server 16.0\n"
|
||||
"Report-Msgid-Bugs-To: \n"
|
||||
"POT-Creation-Date: 2025-07-08 12:08+0000\n"
|
||||
"PO-Revision-Date: 2025-07-08 12:08+0000\n"
|
||||
"Last-Translator: \n"
|
||||
"Language-Team: \n"
|
||||
"MIME-Version: 1.0\n"
|
||||
"Content-Type: text/plain; charset=UTF-8\n"
|
||||
"Content-Transfer-Encoding: \n"
|
||||
"Plural-Forms: \n"
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_helpdesk_ticket_request_type
|
||||
msgid "<strong>Request type:</strong>"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_uid
|
||||
msgid "Created by"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_date
|
||||
msgid "Created on"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__display_name
|
||||
msgid "Display Name"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model,name:helpdesk_request_type.model_helpdesk_ticket
|
||||
msgid "Helpdesk Ticket"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__id
|
||||
msgid "ID"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type____last_update
|
||||
msgid "Last Modified on"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_uid
|
||||
msgid "Last Updated by"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_date
|
||||
msgid "Last Updated on"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model,name:helpdesk_request_type.model_helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__request_type_id
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_create_ticket_request-type
|
||||
msgid "Request Type"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.actions.act_window,name:helpdesk_request_type.act_helpdesk_request_types_list
|
||||
#: model:ir.ui.menu,name:helpdesk_request_type.menu_helpdesk_request_types
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.helpdesk_request_type_view_tree
|
||||
msgid "Request Types"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__sequence
|
||||
msgid "Sequence"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__name
|
||||
msgid "name"
|
||||
msgstr ""
|
||||
@@ -2,20 +2,20 @@
|
||||
<odoo>
|
||||
|
||||
<record id="helpdesk_request_type_view_tree" model="ir.ui.view">
|
||||
<field name="name">helpdesk.request.type.view.list</field>
|
||||
<field name="name">helpdesk.request.type.view.tree</field>
|
||||
<field name="model">helpdesk.request.type</field>
|
||||
<field name="arch" type="xml">
|
||||
<list editable="top" default_order="sequence">
|
||||
<tree string="Request Types" editable="top" default_order="sequence">
|
||||
<field name="sequence" widget="handle" />
|
||||
<field name="name" />
|
||||
</list>
|
||||
</tree>
|
||||
</field>
|
||||
</record>
|
||||
|
||||
<record id="act_helpdesk_request_types_list" model="ir.actions.act_window">
|
||||
<field name="name">Request Types</field>
|
||||
<field name="res_model">helpdesk.request.type</field>
|
||||
<field name="view_mode">list</field>
|
||||
<field name="view_mode">tree</field>
|
||||
</record>
|
||||
|
||||
<menuitem
|
||||
|
||||
@@ -26,7 +26,7 @@
|
||||
</record>
|
||||
|
||||
<record id="ticket_view_tree_request_type" model="ir.ui.view">
|
||||
<field name="name">helpdesk.ticket.list.request.type</field>
|
||||
<field name="name">helpdesk.ticket.tree.request.type</field>
|
||||
<field name="inherit_id" ref="helpdesk_mgmt.ticket_view_tree" />
|
||||
<field name="model">helpdesk.ticket</field>
|
||||
<field name="arch" type="xml">
|
||||
|
||||
@@ -1,8 +1,8 @@
|
||||
<?xml version="1.0" encoding="utf-8"?>
|
||||
<odoo>
|
||||
<template id="portal_helpdesk_ticket_request_type" name="My Ticket: Request Type"
|
||||
inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page" >
|
||||
<xpath expr="//div[@t-if='ticket.category_id']" position="after">
|
||||
inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page" priority="40">
|
||||
<xpath expr="//div[@name='portal_ticket_col_0']" position="inside">
|
||||
<div t-if="ticket.request_type_id">
|
||||
<strong>Request type:</strong>
|
||||
<span t-field="ticket.request_type_id" />
|
||||
|
||||
2
helpdesk_ticket_task_domain/.gitignore
vendored
2
helpdesk_ticket_task_domain/.gitignore
vendored
@@ -1,2 +0,0 @@
|
||||
*.*~
|
||||
*pyc
|
||||
@@ -1,36 +0,0 @@
|
||||
===========================
|
||||
helpdesk_ticket_task_domain
|
||||
===========================
|
||||
|
||||
This module adjusts the domain applied to task field in order to limit
|
||||
selection to tasks in any of unfolded stages.
|
||||
|
||||
# Installation
|
||||
|
||||
Use Odoo normal module installation procedure to install
|
||||
`helpdesk_ticket_task_domain`.
|
||||
|
||||
# Known issues / Roadmap
|
||||
|
||||
# Bug Tracker
|
||||
|
||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
|
||||
trouble, please check there if your issue has already been
|
||||
reported. If you spotted it first, help us smashing it by providing a
|
||||
detailed and welcomed feedback.
|
||||
|
||||
# Credits
|
||||
|
||||
## Contributors
|
||||
|
||||
- Quentin Mondot
|
||||
|
||||
## Funders
|
||||
|
||||
The development of this module has been financially supported by:
|
||||
|
||||
- Elabore (https://elabore.coop)
|
||||
|
||||
## Maintainer
|
||||
|
||||
This module is maintained by Elabore.
|
||||
@@ -1,20 +0,0 @@
|
||||
# Copyright 2025 Quentin Mondot
|
||||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
||||
{
|
||||
"name": "helpdesk_ticket_task_domain",
|
||||
"version": "18.0.1.0.0",
|
||||
"author": "Elabore",
|
||||
"website": "https://elabore.coop",
|
||||
"maintainer": "Quentin Mondot",
|
||||
"license": "AGPL-3",
|
||||
"category": "Tools",
|
||||
"summary": "This module adjusts the domain applied to task field in order to limit "
|
||||
"selection to tasks in any of unfolded stages.",
|
||||
"depends": ["helpdesk_mgmt_project"],
|
||||
"data": [
|
||||
"views/ticket_view_form_task_domain.xml"
|
||||
],
|
||||
"installable": True,
|
||||
"auto_install": True,
|
||||
"application": False,
|
||||
}
|
||||
@@ -1,16 +0,0 @@
|
||||
<?xml version="1.0" encoding="UTF-8"?>
|
||||
<odoo>
|
||||
<record id="ticket_view_form_task_domain" model="ir.ui.view">
|
||||
<field name="name">helpdesk.ticket.form.task.domain</field>
|
||||
<field name="model">helpdesk.ticket</field>
|
||||
<field name="inherit_id" ref="helpdesk_mgmt_project.ticket_view_form" />
|
||||
<field name="priority" eval="99" />
|
||||
<field name="arch" type="xml">
|
||||
<xpath expr="//field[@name='task_id' and @domain]" position="attributes">
|
||||
<attribute
|
||||
name="domain"
|
||||
>[('project_id', '=', project_id),('stage_id.fold', '=', False)]</attribute>
|
||||
</xpath>
|
||||
</field>
|
||||
</record>
|
||||
</odoo>
|
||||
@@ -1,2 +0,0 @@
|
||||
*.*~
|
||||
*pyc
|
||||
@@ -1,58 +0,0 @@
|
||||
==========================================
|
||||
helpdesk_timesheet_exclude_from_sale_order
|
||||
==========================================
|
||||
|
||||
Add exclude_from_sale_order field in ticket's timesheets.
|
||||
|
||||
This module is a glue module that bridges the ``sale_timesheet_line_exclude``
|
||||
functionality with the helpdesk ticket timesheet view. It provides:
|
||||
|
||||
* The ``exclude_from_sale_order`` checkbox displayed on each timesheet line
|
||||
in the helpdesk ticket form view.
|
||||
* Allows users to mark specific timesheet entries as excluded from invoicing
|
||||
directly from the ticket, without having to navigate to the timesheet or
|
||||
project views.
|
||||
|
||||
This is particularly useful when some time spent on a ticket should not be
|
||||
billed to the customer (e.g., internal investigation, training, goodwill
|
||||
gestures).
|
||||
|
||||
# Installation
|
||||
|
||||
Use Odoo normal module installation procedure to install
|
||||
``helpdesk_timesheet_exclude_from_sale_order``.
|
||||
|
||||
This module depends on:
|
||||
|
||||
* ``helpdesk_mgmt_timesheet``: provides the timesheet functionality on helpdesk
|
||||
tickets.
|
||||
* ``sale_timesheet_line_exclude``: provides the ``exclude_from_sale_order``
|
||||
field on timesheet lines.
|
||||
|
||||
# Known issues / Roadmap
|
||||
|
||||
None yet.
|
||||
|
||||
# Bug Tracker
|
||||
|
||||
Bugs are tracked on [our issues website](https://git.elabore.coop/Elabore/helpdesk-tools/issues). In case of
|
||||
trouble, please check there if your issue has already been
|
||||
reported. If you spotted it first, help us smashing it by providing a
|
||||
detailed and welcomed feedback.
|
||||
|
||||
# Credits
|
||||
|
||||
## Contributors
|
||||
|
||||
- Boris Gallet
|
||||
- Laetitia Da Costa
|
||||
|
||||
## Funders
|
||||
|
||||
The development of this module has been financially supported by:
|
||||
|
||||
- Elabore (https://elabore.coop)
|
||||
|
||||
## Maintainer
|
||||
|
||||
This module is maintained by Elabore.
|
||||
@@ -1,16 +0,0 @@
|
||||
# Copyright 2025 Boris Gallet (Elabore)
|
||||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
||||
{
|
||||
"name": "helpdesk_timesheet_exclude_from_sale_order",
|
||||
"version": "18.0.1.0.0",
|
||||
"summary": "Exclude tickets from sale timesheets",
|
||||
"author": "Boris Gallet, Elabore Coop",
|
||||
"website": "https://elabore.coop",
|
||||
"license": "LGPL-3",
|
||||
"category": "Helpdesk",
|
||||
"depends": ["sale_timesheet_line_exclude","helpdesk_mgmt_timesheet"],
|
||||
"data": ["views/helpdesk_ticket.xml"],
|
||||
"installable": True,
|
||||
"application": False,
|
||||
"auto_install": False,
|
||||
}
|
||||
@@ -1,13 +0,0 @@
|
||||
<?xml version="1.0" encoding="UTF-8" ?>
|
||||
<odoo>
|
||||
<record id="timesheet_helpdesk_ticket_view_form_exclude_from_sale_order" model="ir.ui.view">
|
||||
<field name="name">timesheet.helpdesk.ticket.view.form.exclude.from.sale.order</field>
|
||||
<field name="model">helpdesk.ticket</field>
|
||||
<field name="inherit_id" ref="helpdesk_mgmt_timesheet.timesheet_helpdesk_ticket_view_form"/>
|
||||
<field name="arch" type="xml">
|
||||
<xpath expr="//field[@name='unit_amount']" position="before">
|
||||
<field name="exclude_from_sale_order" />
|
||||
</xpath>
|
||||
</field>
|
||||
</record>
|
||||
</odoo>
|
||||
@@ -2,35 +2,14 @@
|
||||
helpdesk_transfer_timesheet_to_task
|
||||
===================================
|
||||
|
||||
Automatically transfer timesheets from a ticket to its linked task.
|
||||
|
||||
This module extends the ``helpdesk_mgmt_timesheet`` module by automatically
|
||||
transferring timesheet entries when a task is linked to a ticket. It provides:
|
||||
|
||||
* An onchange handler on the ``task_id`` field of helpdesk tickets.
|
||||
* When a task is linked to a ticket, all timesheets from the ticket are
|
||||
automatically assigned to the task.
|
||||
* Protection against double invoicing: timesheets that have already been
|
||||
invoiced (i.e., have a ``timesheet_invoice_id``) are NOT transferred to the
|
||||
task and remain on the ticket.
|
||||
|
||||
This is particularly useful when a ticket is converted to a task and you want
|
||||
to keep the time tracking history on the task for project management and
|
||||
invoicing purposes.
|
||||
This module assigns the field task of the timesheets' ticket to the task linked to the ticket.
|
||||
Exception : the timesheet is not transfered to the task linked to the ticket if
|
||||
it has already been invoiced (timesheet_invoice_id != False).
|
||||
|
||||
# Installation
|
||||
|
||||
Use Odoo normal module installation procedure to install
|
||||
``helpdesk_transfer_timesheet_to_task``.
|
||||
|
||||
This module depends on:
|
||||
|
||||
* ``helpdesk_mgmt``: provides the base helpdesk ticket functionality.
|
||||
* ``helpdesk_mgmt_project``: provides the link between tickets and projects
|
||||
(including the ``task_id`` field on tickets).
|
||||
* ``helpdesk_mgmt_timesheet``: provides timesheet functionality on tickets.
|
||||
* ``sale_timesheet``: provides the invoicing link on timesheets
|
||||
(``timesheet_invoice_id`` field).
|
||||
`helpdesk_transfer_timesheets_to_task`.
|
||||
|
||||
# Known issues / Roadmap
|
||||
|
||||
@@ -38,7 +17,7 @@ None.
|
||||
|
||||
# Bug Tracker
|
||||
|
||||
Bugs are tracked on [our issues website](https://git.elabore.coop/Elabore/helpdesk-tools/issues). In case of
|
||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
|
||||
trouble, please check there if your issue has already been
|
||||
reported. If you spotted it first, help us smashing it by providing a
|
||||
detailed and welcomed feedback.
|
||||
|
||||
@@ -2,7 +2,7 @@
|
||||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
||||
{
|
||||
"name": "helpdesk_transfer_timesheet_to_task",
|
||||
"version": "18.0.1.0.0",
|
||||
"version": "16.0.1.0.0",
|
||||
"author": "Elabore",
|
||||
"website": "https://elabore.coop",
|
||||
"maintainer": "Quentin Mondot",
|
||||
|
||||
@@ -2,23 +2,22 @@ from odoo.tests.common import TransactionCase
|
||||
|
||||
|
||||
class TestHelpdeskTicket(TransactionCase):
|
||||
@classmethod
|
||||
def setUpClass(cls):
|
||||
super().setUpClass()
|
||||
cls.env = cls.env(context=dict(cls.env.context, tracking_disable=True))
|
||||
cls.HelpdeskTicket = cls.env["helpdesk.ticket"]
|
||||
cls.ProjectTask = cls.env["project.task"]
|
||||
cls.AccountAnalyticLine = cls.env["account.analytic.line"]
|
||||
cls.AccountMove = cls.env["account.move"]
|
||||
cls.Project = cls.env["project.project"]
|
||||
|
||||
cls.project = cls.Project.create(
|
||||
def setUp(self):
|
||||
super(TestHelpdeskTicket, self).setUp()
|
||||
self.HelpdeskTicket = self.env["helpdesk.ticket"]
|
||||
self.ProjectTask = self.env["project.task"]
|
||||
self.AccountAnalyticLine = self.env["account.analytic.line"]
|
||||
self.AccountMove = self.env["account.move"]
|
||||
self.Project = self.env["project.project"]
|
||||
|
||||
self.project = self.Project.create(
|
||||
{"name": "Test project", "allow_timesheets": True}
|
||||
)
|
||||
cls.analytic_account = cls.project.analytic_account_id
|
||||
self.analytic_account = self.project.analytic_account_id
|
||||
# Create a sample task
|
||||
cls.task = cls.ProjectTask.create(
|
||||
{"name": "Sample Task", "project_id": cls.project.id}
|
||||
self.task = self.ProjectTask.create(
|
||||
{"name": "Sample Task", "project_id": self.project.id}
|
||||
)
|
||||
|
||||
def test_timesheet_added_to_linked_task(self):
|
||||
|
||||
@@ -3,23 +3,8 @@ helpdesk_user_default_ticket_team
|
||||
=================================
|
||||
|
||||
Automate ticket team attribution when ticket created by portal user.
|
||||
|
||||
This module extends the ``helpdesk_mgmt`` module by allowing to configure a
|
||||
default helpdesk team per user. It provides:
|
||||
|
||||
* A new ``default_helpdesk_ticket_team_id`` field on the user form, located in
|
||||
the Preferences tab.
|
||||
* Automatic team assignment when a ticket is created:
|
||||
|
||||
* If the ticket has no team assigned and has a linked partner.
|
||||
* The module looks up the portal user associated with the partner.
|
||||
* If the user has a default helpdesk team configured, it is automatically
|
||||
assigned to the ticket.
|
||||
* If the assigned team has a default project, the ticket is also linked to
|
||||
that project.
|
||||
|
||||
This is particularly useful for multi-company or multi-team environments where
|
||||
portal users should always have their tickets routed to a specific team.
|
||||
- configure default team on portal user form view
|
||||
- assign automatically the new tickets to the team configured in the user's profile.
|
||||
|
||||
Installation
|
||||
============
|
||||
@@ -27,11 +12,6 @@ Installation
|
||||
Use Odoo normal module installation procedure to install
|
||||
``helpdesk_user_default_ticket_team``.
|
||||
|
||||
This module depends on:
|
||||
|
||||
* ``helpdesk_mgmt``: provides the base helpdesk ticket functionality.
|
||||
* ``helpdesk_mgmt_project``: provides the link between tickets and projects.
|
||||
|
||||
Known issues / Roadmap
|
||||
======================
|
||||
|
||||
@@ -40,7 +20,7 @@ None yet.
|
||||
Bug Tracker
|
||||
===========
|
||||
|
||||
Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`_. In case of
|
||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`_. In case of
|
||||
trouble, please check there if your issue has already been
|
||||
reported. If you spotted it first, help us smashing it by providing a
|
||||
detailed and welcomed feedback.
|
||||
@@ -51,13 +31,12 @@ Credits
|
||||
Contributors
|
||||
------------
|
||||
|
||||
* Stéphan Sainléger - `Email <mailto:stephan.sainleger@elabore.coop>`_
|
||||
* Stéphan Sainléger
|
||||
|
||||
Funders
|
||||
-------
|
||||
|
||||
The development of this module has been financially supported by:
|
||||
|
||||
* Elabore (https://elabore.coop)
|
||||
|
||||
|
||||
|
||||
@@ -1,2 +1,3 @@
|
||||
# -*- coding: utf-8 -*-
|
||||
|
||||
from . import models
|
||||
|
||||
@@ -3,7 +3,7 @@
|
||||
|
||||
{
|
||||
"name": "helpdesk_user_default_ticket_team",
|
||||
"version": "18.0.1.0.0",
|
||||
"version": "16.0.1.1.0",
|
||||
"author": "Elabore",
|
||||
"website": "https://elabore.coop",
|
||||
"maintainer": "Stéphan Sainléger",
|
||||
|
||||
@@ -1,5 +1,4 @@
|
||||
from odoo import api, models
|
||||
|
||||
from odoo import api, fields, models, tools
|
||||
|
||||
class HelpdeskTicket(models.Model):
|
||||
_inherit = "helpdesk.ticket"
|
||||
|
||||
@@ -1,9 +1,6 @@
|
||||
from odoo import fields, models
|
||||
|
||||
from odoo import _, api, fields, models
|
||||
|
||||
class Users(models.Model):
|
||||
_inherit = "res.users"
|
||||
|
||||
default_helpdesk_ticket_team_id = fields.Many2one(
|
||||
"helpdesk.ticket.team", string="Default Helpdesk Team"
|
||||
)
|
||||
default_helpdesk_ticket_team_id = fields.Many2one('helpdesk.ticket.team', string='Default Helpdesk Team')
|
||||
|
||||
Reference in New Issue
Block a user