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helpdesk_convert_ticket_to_task/.gitignore
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helpdesk_convert_ticket_to_task/.gitignore
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*.*~
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*pyc
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===============================
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helpdesk_convert_ticket_to_task
|
||||
===============================
|
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|
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This module aims to convert a ticket into a task.
|
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For this, it adds a button in the ticket view "Convert to task".
|
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|
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It automatically fills up many fields (check the function button_convert_to_task for details)
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# Installation
|
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|
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Use Odoo normal module installation procedure to install
|
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`helpdesk_convert_ticket_to_task`.
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|
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# Known issues / Roadmap
|
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|
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A current limitation is that one task can be linked to many tickets.
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Thus, the above task fields are filled up at the creation of the task from a ticket form
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but are not updated when the linked tickets are updated.
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|
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# Bug Tracker
|
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|
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Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
|
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trouble, please check there if your issue has already been
|
||||
reported. If you spotted it first, help us smashing it by providing a
|
||||
detailed and welcomed feedback.
|
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|
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# Credits
|
||||
|
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## Contributors
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- Quentin Mondot
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## Funders
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|
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The development of this module has been financially supported by:
|
||||
|
||||
- Elabore (https://elabore.coop)
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|
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## Maintainer
|
||||
|
||||
This module is maintained by Elabore.
|
||||
@@ -1 +0,0 @@
|
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from . import models
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@@ -1,27 +0,0 @@
|
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# Copyright 2024 Quentin Mondot
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||||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
||||
{
|
||||
"name": "helpdesk_convert_ticket_to_task",
|
||||
"version": "16.0.1.0.0",
|
||||
"author": "Elabore",
|
||||
"website": "https://elabore.coop",
|
||||
"maintainer": "Quentin Mondot",
|
||||
"license": "AGPL-3",
|
||||
"category": "Tools",
|
||||
"summary": "This module adds a button to convert a ticket into a task.",
|
||||
"depends": [
|
||||
"base",
|
||||
"helpdesk_mgmt",
|
||||
"helpdesk_mgmt_project",
|
||||
"helpdesk_request_type", # to create the helpdesk.request.type model and have the field request_type_id in the helpdesk.ticket model
|
||||
"project_request_data", # to have the fields service_id and request_type_id in the project.task model
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||||
"project_task_add_very_high", # to have priority values 2 and 3 on tasks
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||||
"helpdesk_transfer_timesheet_to_task" # to copy timesheets from ticket to task
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||||
],
|
||||
"data": [
|
||||
"views/helpdesk_convert_ticket_to_task.xml",
|
||||
],
|
||||
"installable": True,
|
||||
"auto_install": False,
|
||||
"application": False,
|
||||
}
|
||||
@@ -1,63 +0,0 @@
|
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# Translation of Odoo Server.
|
||||
# This file contains the translation of the following modules:
|
||||
# * helpdesk_convert_ticket_to_task
|
||||
#
|
||||
msgid ""
|
||||
msgstr ""
|
||||
"Project-Id-Version: Odoo Server 16.0\n"
|
||||
"Report-Msgid-Bugs-To: \n"
|
||||
"POT-Creation-Date: 2025-08-04 15:26+0000\n"
|
||||
"PO-Revision-Date: 2025-08-04 15:26+0000\n"
|
||||
"Last-Translator: \n"
|
||||
"Language-Team: \n"
|
||||
"MIME-Version: 1.0\n"
|
||||
"Content-Type: text/plain; charset=UTF-8\n"
|
||||
"Content-Transfer-Encoding: \n"
|
||||
"Plural-Forms: \n"
|
||||
|
||||
#. module: helpdesk_convert_ticket_to_task
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_convert_ticket_to_task.convert_to_task_helpdesk_ticket_view_form
|
||||
msgid ""
|
||||
"Are you sure you want to convert this ticket into a task ? You'll be "
|
||||
"redirected to the newly created task and this ticket will be archived."
|
||||
msgstr ""
|
||||
"Êtes-vous sûr de vouloir convertir ce ticket en tâche ? Vous allez être "
|
||||
"redirigé vers la tâche créée et ce ticket sera archivé."
|
||||
|
||||
#. module: helpdesk_convert_ticket_to_task
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_convert_ticket_to_task.convert_to_task_helpdesk_ticket_view_form
|
||||
msgid "Convert to task"
|
||||
msgstr "Convertir en tâche"
|
||||
|
||||
#. module: helpdesk_convert_ticket_to_task
|
||||
#: model:ir.model,name:helpdesk_convert_ticket_to_task.model_helpdesk_ticket
|
||||
msgid "Helpdesk Ticket"
|
||||
msgstr "Ticket d'Assistance"
|
||||
|
||||
#. module: helpdesk_convert_ticket_to_task
|
||||
#: model:ir.model.fields,field_description:helpdesk_convert_ticket_to_task.field_helpdesk_ticket__smart_search
|
||||
msgid "Smart Search"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_convert_ticket_to_task
|
||||
#. odoo-python
|
||||
#: code:addons/helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py:0
|
||||
#, python-format
|
||||
msgid ""
|
||||
"This task has been converted from a ticket. You can find the original ticket"
|
||||
" <a href='%(ticket_url)s' target='_blank'>on this link</a>."
|
||||
msgstr ""
|
||||
"Cette tâche a été convertie depuis un ticket. Vous trouverez le ticket "
|
||||
"original en cliquant <a href='%(ticket_url)s' target='_blank'>sur ce "
|
||||
"lien</a>."
|
||||
|
||||
#. module: helpdesk_convert_ticket_to_task
|
||||
#. odoo-python
|
||||
#: code:addons/helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py:0
|
||||
#, python-format
|
||||
msgid ""
|
||||
"This ticket has been converted into a task. You can find it <a "
|
||||
"href='%(task_url)s' target='_blank'>on this link</a>."
|
||||
msgstr ""
|
||||
"Ce ticket a été convertie en tâche. Vous trouverez la tâche en cliquant <a "
|
||||
"href='%(task_url)s' target='_blank'>sur ce lien</a>."
|
||||
@@ -1 +0,0 @@
|
||||
from . import helpdesk_ticket
|
||||
@@ -1,103 +0,0 @@
|
||||
from odoo import _, models, api
|
||||
|
||||
class HelpdeskTicket(models.Model):
|
||||
_inherit = "helpdesk.ticket"
|
||||
|
||||
def button_convert_to_task(self):
|
||||
user_ids = [self.user_id.id]
|
||||
task_service_id, request_type_id = self._match_task_service_and_request_type(
|
||||
ticket_category_id=self.category_id.id,
|
||||
ticket_request_type_id=self.request_type_id.id
|
||||
)
|
||||
|
||||
task = self.env["project.task"].create({
|
||||
"name": self.name,
|
||||
"description": self.description,
|
||||
"project_id": self.project_id.id,
|
||||
"user_ids": user_ids,
|
||||
"partner_id": self.partner_id.id,
|
||||
"service_id": task_service_id,
|
||||
"request_type_id": request_type_id,
|
||||
"priority": self.priority
|
||||
})
|
||||
|
||||
# copy chatter
|
||||
for msg in reversed(self.message_ids):
|
||||
msg.copy({
|
||||
'model': 'project.task',
|
||||
'res_id': task.id
|
||||
})
|
||||
|
||||
# copy attachments inserted in the messages
|
||||
for attach in msg.attachment_ids:
|
||||
attach.copy({
|
||||
'res_model': 'project.task',
|
||||
'res_id': task.id,
|
||||
'res_name': task.name
|
||||
})
|
||||
|
||||
# copy attachments not added in a message
|
||||
for attachment in self.attachment_ids:
|
||||
attachment.copy({
|
||||
'res_model': 'project.task',
|
||||
'res_id': task.id,
|
||||
'res_name': task.name
|
||||
})
|
||||
|
||||
# copy subscribers
|
||||
task.message_subscribe(partner_ids=self.message_partner_ids.ids)
|
||||
|
||||
# warn (in the chatter) that the task is a copy
|
||||
base_url = self.env["ir.config_parameter"].sudo().get_param("web.base.url")
|
||||
ticket_url = f"{base_url}/web#id={self.id}&model=helpdesk.ticket&view_type=form"
|
||||
task_message = _(
|
||||
"This task has been converted from a ticket. You can find the original ticket <a href='%(ticket_url)s' target='_blank'>on this link</a>.",
|
||||
ticket_url=ticket_url
|
||||
)
|
||||
task.message_post(body=task_message)
|
||||
|
||||
# warn (in the chatter) that the ticket has been converted
|
||||
task_url = f"{base_url}/web#id={task.id}&model=project.task&view_type=form"
|
||||
ticket_message = _(
|
||||
"This ticket has been converted into a task. You can find it <a href='%(task_url)s' target='_blank'>on this link</a>.",
|
||||
task_url=task_url
|
||||
)
|
||||
self.message_post(body=ticket_message)
|
||||
|
||||
# archive the ticket
|
||||
self.write({
|
||||
"active": False,
|
||||
"task_id": task.id
|
||||
})
|
||||
# transfer timesheets from ticket to task
|
||||
self._onchange_task_id()
|
||||
|
||||
return {
|
||||
"type": "ir.actions.act_window",
|
||||
"view_mode": "form",
|
||||
"target": "current",
|
||||
"res_model": "project.task",
|
||||
"res_id": task.id,
|
||||
}
|
||||
|
||||
def _match_task_service_and_request_type(
|
||||
self,
|
||||
ticket_category_id: int,
|
||||
ticket_request_type_id: int
|
||||
) -> tuple[int, int]:
|
||||
"""
|
||||
This function permits to match the task service_id and request_type from the ticket category and request type
|
||||
"""
|
||||
helpdesk_ticket_category = self.env["helpdesk.ticket.category"].search(
|
||||
[("id", "=", ticket_category_id)],
|
||||
limit=1
|
||||
)
|
||||
task_service = self.env["task.service"].search([("name", "=", helpdesk_ticket_category.name)])
|
||||
|
||||
helpdesk_ticket_request_type = self.env["helpdesk.request.type"].search(
|
||||
[("id", "=", ticket_request_type_id)],
|
||||
limit=1
|
||||
)
|
||||
task_request_type = self.env["request.type"].search([("name", "=", helpdesk_ticket_request_type.name)])
|
||||
|
||||
return task_service.id, task_request_type.id
|
||||
@@ -1,21 +0,0 @@
|
||||
<?xml version="1.0" encoding="UTF-8"?>
|
||||
<odoo>
|
||||
<record id="convert_to_task_helpdesk_ticket_view_form" model="ir.ui.view">
|
||||
<field name="name">timesheet.helpdesk.ticket.form.view</field>
|
||||
<field name="model">helpdesk.ticket</field>
|
||||
<field name="inherit_id" ref="helpdesk_mgmt.ticket_view_form" />
|
||||
<field name="priority" eval="20" />
|
||||
<field name="arch" type="xml">
|
||||
<div name="button_box" position="inside">
|
||||
<button
|
||||
name="button_convert_to_task"
|
||||
title="Convert to task"
|
||||
string="Convert to task"
|
||||
icon="fa-tasks text-success"
|
||||
type="object"
|
||||
confirm="Are you sure you want to convert this ticket into a task ? You'll be redirected to the newly created task and this ticket will be archived."
|
||||
/>
|
||||
</div>
|
||||
</field>
|
||||
</record>
|
||||
</odoo>
|
||||
@@ -3,7 +3,7 @@
|
||||
|
||||
{
|
||||
"name": "helpdesk_portal_ticket_enriched_description_form",
|
||||
"version": "16.0.1.0.1",
|
||||
"version": "16.0.1.0.0",
|
||||
"author": "Elabore",
|
||||
"website": "https://elabore.coop",
|
||||
"maintainer": "Stéphan Sainléger",
|
||||
|
||||
@@ -1,5 +1,4 @@
|
||||
import odoo.http as http
|
||||
from odoo import _
|
||||
from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
|
||||
|
||||
|
||||
@@ -9,15 +8,15 @@ class HelpdeskTicketControllerDescription(HelpdeskTicketController):
|
||||
description = ""
|
||||
if kw.get("small_description", False):
|
||||
description = (
|
||||
description + "<b>%s</b><br/>" % _(u"DESCRIPTION:") + kw["small_description"]
|
||||
description + "<b>DESCRIPTION:</b><br/>" + kw["small_description"]
|
||||
)
|
||||
del kw["small_description"]
|
||||
if kw.get("access", False):
|
||||
description = description + "<br/><br/><b>%s</b><br/>" % _(u"ACCESS:") + kw["access"]
|
||||
description = description + "<br/><br/><b>ACCESS:</b><br/>" + kw["access"]
|
||||
del kw["access"]
|
||||
if kw.get("bug_report", False):
|
||||
description = (
|
||||
description + "<br/><br/><b>%s</b><br/>" % _(u"BUG REPORT:") + kw["bug_report"]
|
||||
description + "<br/><br/><b>BUG REPORT:</b><br/>" + kw["bug_report"]
|
||||
)
|
||||
del kw["bug_report"]
|
||||
res.update({"description": description})
|
||||
|
||||
@@ -4,10 +4,10 @@
|
||||
#
|
||||
msgid ""
|
||||
msgstr ""
|
||||
"Project-Id-Version: Odoo Server 16.0\n"
|
||||
"Project-Id-Version: Odoo Server 14.0\n"
|
||||
"Report-Msgid-Bugs-To: \n"
|
||||
"POT-Creation-Date: 2025-07-08 12:26+0000\n"
|
||||
"PO-Revision-Date: 2025-07-08 12:26+0000\n"
|
||||
"POT-Creation-Date: 2024-10-03 21:50+0000\n"
|
||||
"PO-Revision-Date: 2024-10-03 21:50+0000\n"
|
||||
"Last-Translator: \n"
|
||||
"Language-Team: \n"
|
||||
"MIME-Version: 1.0\n"
|
||||
@@ -42,38 +42,17 @@ msgstr ""
|
||||
"<span class=\"col-md-7 col-sm-8\">Copier ici le message d'erreur complet (ex: code\n"
|
||||
" d'erreur Odoo)</span>"
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#. odoo-python
|
||||
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
||||
#, python-format
|
||||
msgid "ACCESS:"
|
||||
msgstr "ACCÈS :"
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid "Access"
|
||||
msgstr "Accès"
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#. odoo-python
|
||||
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
||||
#, python-format
|
||||
msgid "BUG REPORT:"
|
||||
msgstr "RAPPORT DE BUG :"
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid "Bug report"
|
||||
msgstr "Rapport de bug"
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#. odoo-python
|
||||
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
||||
#, python-format
|
||||
msgid "DESCRIPTION:"
|
||||
msgstr "DESCRIPTION :"
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid "Description"
|
||||
msgstr ""
|
||||
msgstr ""
|
||||
|
||||
@@ -4,10 +4,10 @@
|
||||
#
|
||||
msgid ""
|
||||
msgstr ""
|
||||
"Project-Id-Version: Odoo Server 16.0\n"
|
||||
"Project-Id-Version: Odoo Server 14.0\n"
|
||||
"Report-Msgid-Bugs-To: \n"
|
||||
"POT-Creation-Date: 2025-07-08 12:29+0000\n"
|
||||
"PO-Revision-Date: 2025-07-08 12:29+0000\n"
|
||||
"POT-Creation-Date: 2024-10-03 21:44+0000\n"
|
||||
"PO-Revision-Date: 2024-10-03 21:44+0000\n"
|
||||
"Last-Translator: \n"
|
||||
"Language-Team: \n"
|
||||
"MIME-Version: 1.0\n"
|
||||
@@ -36,38 +36,17 @@ msgid ""
|
||||
" code Odoo)</span>"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#. odoo-python
|
||||
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
||||
#, python-format
|
||||
msgid "ACCESS:"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid "Access"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#. odoo-python
|
||||
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
||||
#, python-format
|
||||
msgid "BUG REPORT:"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid "Bug report"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#. odoo-python
|
||||
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
||||
#, python-format
|
||||
msgid "DESCRIPTION:"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||
msgid "Description"
|
||||
msgstr ""
|
||||
msgstr ""
|
||||
|
||||
@@ -3,7 +3,7 @@
|
||||
|
||||
{
|
||||
"name": "helpdesk_portal_timesheet",
|
||||
"version": "16.0.1.0.1",
|
||||
"version": "16.0.1.0.0",
|
||||
"author": "Elabore",
|
||||
"website": "https://elabore.coop",
|
||||
"maintainer": "Elabore",
|
||||
@@ -12,7 +12,7 @@
|
||||
"summary": "Show ticket timesheets in portal view",
|
||||
# any module necessary for this one to work correctly
|
||||
"depends": [
|
||||
"helpdesk_mgmt_timesheet","sale_timesheet_line_exclude",
|
||||
"helpdesk_mgmt_timesheet"
|
||||
],
|
||||
"qweb": [],
|
||||
"external_dependencies": {
|
||||
|
||||
@@ -4,44 +4,30 @@
|
||||
<template id="portal_timesheet_table" name="Portal Timesheet Table">
|
||||
<table class="o_portal_my_doc_table table table-sm">
|
||||
<thead>
|
||||
<tr>
|
||||
<th>Date</th>
|
||||
<th>Employee</th>
|
||||
<th>Description</th>
|
||||
<th t-if="is_uom_day" class="text-end">Days Spent</th>
|
||||
<th t-else="" class="text-end">Hours Spent</th>
|
||||
</tr>
|
||||
<tr>
|
||||
<th>Date</th>
|
||||
<th>Employee</th>
|
||||
<th>Description</th>
|
||||
<th t-if="is_uom_day" class="text-end">Days Spent</th>
|
||||
<th t-else="" class="text-end">Hours Spent</th>
|
||||
</tr>
|
||||
</thead>
|
||||
<tr t-foreach="timesheets" t-as="timesheet">
|
||||
<t t-if="not timesheet.exclude_from_sale_order">
|
||||
<td>
|
||||
<t t-esc="timesheet.date" t-options='{"widget": "date"}'/>
|
||||
</td>
|
||||
<td t-attf-title="#{timesheet.employee_id.name}">
|
||||
<t t-esc="timesheet.employee_id.name"/>
|
||||
</td>
|
||||
<td>
|
||||
<t t-esc="timesheet.name"/>
|
||||
</td>
|
||||
<td class="text-end">
|
||||
<span t-if="is_uom_day" t-esc="timesheet._get_timesheet_time_day()" t-options='{"widget": "timesheet_uom"}'/>
|
||||
<span t-else="" t-field="timesheet.unit_amount" t-options='{"widget": "float_time"}'/>
|
||||
</td>
|
||||
</t>
|
||||
<td><t t-esc="timesheet.date" t-options='{"widget": "date"}'/></td>
|
||||
<td t-attf-title="#{timesheet.employee_id.name}"><t t-esc="timesheet.employee_id.name"/></td>
|
||||
<td><t t-esc="timesheet.name"/></td>
|
||||
<td class="text-end">
|
||||
<span t-if="is_uom_day" t-esc="timesheet._get_timesheet_time_day()" t-options='{"widget": "timesheet_uom"}'/>
|
||||
<span t-else="" t-field="timesheet.unit_amount" t-options='{"widget": "float_time"}'/>
|
||||
</td>
|
||||
</tr>
|
||||
<tfoot>
|
||||
<tr>
|
||||
<th colspan="3"></th>
|
||||
<th class="text-end">
|
||||
<t t-set="timesheets_amount" t-value="round(sum(timesheets.mapped('unit_amount')), 2) or 0.0"></t>
|
||||
<div t-if="is_uom_day">
|
||||
<strong>Days Spent:</strong>
|
||||
<span t-esc="timesheets._convert_hours_to_days(timesheets_amount)" t-options='{"widget": "timesheet_uom"}'/>
|
||||
</div>
|
||||
<div t-else="">
|
||||
<strong>Hours Spent:</strong>
|
||||
<span t-esc="timesheets_amount" t-options='{"widget": "float_time"}'/>
|
||||
</div>
|
||||
<div t-if="is_uom_day"><strong>Days Spent:</strong> <span t-esc="timesheets._convert_hours_to_days(timesheets_amount)" t-options='{"widget": "timesheet_uom"}'/></div>
|
||||
<div t-else=""><strong>Hours Spent:</strong> <span t-esc="timesheets_amount" t-options='{"widget": "float_time"}'/></div>
|
||||
</th>
|
||||
</tr>
|
||||
</tfoot>
|
||||
|
||||
@@ -3,7 +3,7 @@
|
||||
|
||||
{
|
||||
"name": "helpdesk_request_type",
|
||||
"version": "16.0.1.0.1",
|
||||
"version": "16.0.1.0.0",
|
||||
"author": "Elabore",
|
||||
"website": "https://elabore.coop",
|
||||
"maintainer": "Stéphan Sainléger",
|
||||
|
||||
@@ -1,94 +0,0 @@
|
||||
# Translation of Odoo Server.
|
||||
# This file contains the translation of the following modules:
|
||||
# * helpdesk_request_type
|
||||
#
|
||||
msgid ""
|
||||
msgstr ""
|
||||
"Project-Id-Version: Odoo Server 16.0\n"
|
||||
"Report-Msgid-Bugs-To: \n"
|
||||
"POT-Creation-Date: 2025-07-08 12:09+0000\n"
|
||||
"PO-Revision-Date: 2025-07-08 12:09+0000\n"
|
||||
"Last-Translator: \n"
|
||||
"Language-Team: \n"
|
||||
"MIME-Version: 1.0\n"
|
||||
"Content-Type: text/plain; charset=UTF-8\n"
|
||||
"Content-Transfer-Encoding: \n"
|
||||
"Plural-Forms: \n"
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_helpdesk_ticket_request_type
|
||||
msgid "<strong>Request type:</strong>"
|
||||
msgstr "<strong>Type de demande:</strong>"
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_uid
|
||||
msgid "Created by"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_date
|
||||
msgid "Created on"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__display_name
|
||||
msgid "Display Name"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model,name:helpdesk_request_type.model_helpdesk_ticket
|
||||
msgid "Helpdesk Ticket"
|
||||
msgstr "Ticket d'assistance"
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__id
|
||||
msgid "ID"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type____last_update
|
||||
msgid "Last Modified on"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_uid
|
||||
msgid "Last Updated by"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_date
|
||||
msgid "Last Updated on"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model,name:helpdesk_request_type.model_helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__request_type_id
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_create_ticket_request-type
|
||||
msgid "Request Type"
|
||||
msgstr "Type de demande"
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.actions.act_window,name:helpdesk_request_type.act_helpdesk_request_types_list
|
||||
#: model:ir.ui.menu,name:helpdesk_request_type.menu_helpdesk_request_types
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.helpdesk_request_type_view_tree
|
||||
msgid "Request Types"
|
||||
msgstr "Types de demande"
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__sequence
|
||||
msgid "Sequence"
|
||||
msgstr "Séquence"
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__name
|
||||
msgid "name"
|
||||
msgstr "nom"
|
||||
|
||||
#. module: helpdesk_mgmt
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
|
||||
msgid ""
|
||||
"<strong>Attachments:</strong>\n"
|
||||
" <br/>"
|
||||
msgstr ""
|
||||
"<strong>Pièces jointes:</strong>\n"
|
||||
" <br/>"
|
||||
@@ -1,85 +0,0 @@
|
||||
# Translation of Odoo Server.
|
||||
# This file contains the translation of the following modules:
|
||||
# * helpdesk_request_type
|
||||
#
|
||||
msgid ""
|
||||
msgstr ""
|
||||
"Project-Id-Version: Odoo Server 16.0\n"
|
||||
"Report-Msgid-Bugs-To: \n"
|
||||
"POT-Creation-Date: 2025-07-08 12:08+0000\n"
|
||||
"PO-Revision-Date: 2025-07-08 12:08+0000\n"
|
||||
"Last-Translator: \n"
|
||||
"Language-Team: \n"
|
||||
"MIME-Version: 1.0\n"
|
||||
"Content-Type: text/plain; charset=UTF-8\n"
|
||||
"Content-Transfer-Encoding: \n"
|
||||
"Plural-Forms: \n"
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_helpdesk_ticket_request_type
|
||||
msgid "<strong>Request type:</strong>"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_uid
|
||||
msgid "Created by"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_date
|
||||
msgid "Created on"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__display_name
|
||||
msgid "Display Name"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model,name:helpdesk_request_type.model_helpdesk_ticket
|
||||
msgid "Helpdesk Ticket"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__id
|
||||
msgid "ID"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type____last_update
|
||||
msgid "Last Modified on"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_uid
|
||||
msgid "Last Updated by"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_date
|
||||
msgid "Last Updated on"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model,name:helpdesk_request_type.model_helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__request_type_id
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_create_ticket_request-type
|
||||
msgid "Request Type"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.actions.act_window,name:helpdesk_request_type.act_helpdesk_request_types_list
|
||||
#: model:ir.ui.menu,name:helpdesk_request_type.menu_helpdesk_request_types
|
||||
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.helpdesk_request_type_view_tree
|
||||
msgid "Request Types"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__sequence
|
||||
msgid "Sequence"
|
||||
msgstr ""
|
||||
|
||||
#. module: helpdesk_request_type
|
||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__name
|
||||
msgid "name"
|
||||
msgstr ""
|
||||
@@ -1,2 +0,0 @@
|
||||
*.*~
|
||||
*pyc
|
||||
@@ -1,38 +0,0 @@
|
||||
==========================================
|
||||
helpdesk_timesheet_exclude_from_sale_order
|
||||
==========================================
|
||||
|
||||
Add exclude_from_sale_order field in ticket's timesheets
|
||||
|
||||
# Installation
|
||||
|
||||
Use Odoo normal module installation procedure to install
|
||||
`helpdesk_timesheet_exclude_from_sale_order`.
|
||||
|
||||
# Known issues / Roadmap
|
||||
|
||||
None yet.
|
||||
|
||||
# Bug Tracker
|
||||
|
||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
|
||||
trouble, please check there if your issue has already been
|
||||
reported. If you spotted it first, help us smashing it by providing a
|
||||
detailed and welcomed feedback.
|
||||
|
||||
# Credits
|
||||
|
||||
## Contributors
|
||||
|
||||
- Boris Gallet
|
||||
- Laetitia Da Costa
|
||||
|
||||
## Funders
|
||||
|
||||
The development of this module has been financially supported by:
|
||||
|
||||
- Elabore (https://elabore.coop)
|
||||
|
||||
## Maintainer
|
||||
|
||||
This module is maintained by Elabore.
|
||||
@@ -1,16 +0,0 @@
|
||||
# Copyright 2025 Boris Gallet (Elabore)
|
||||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
||||
{
|
||||
"name": "helpdesk_timesheet_exclude_from_sale_order",
|
||||
"version": "16.0.1.0.0",
|
||||
"summary": "Exclude tickets from sale timesheets",
|
||||
"author": "Boris Gallet, Elabore Coop",
|
||||
"website": "https://elabore.coop",
|
||||
"license": "LGPL-3",
|
||||
"category": "Helpdesk",
|
||||
"depends": ["sale_timesheet_line_exclude","helpdesk_mgmt_timesheet"],
|
||||
"data": ["views/helpdesk_ticket.xml"],
|
||||
"installable": True,
|
||||
"application": False,
|
||||
"auto_install": False,
|
||||
}
|
||||
@@ -1,13 +0,0 @@
|
||||
<?xml version="1.0" encoding="UTF-8" ?>
|
||||
<odoo>
|
||||
<record id="timesheet_helpdesk_ticket_view_form_exclude_from_sale_order" model="ir.ui.view">
|
||||
<field name="name">timesheet.helpdesk.ticket.view.form.exclude.from.sale.order</field>
|
||||
<field name="model">helpdesk.ticket</field>
|
||||
<field name="inherit_id" ref="helpdesk_mgmt_timesheet.timesheet_helpdesk_ticket_view_form"/>
|
||||
<field name="arch" type="xml">
|
||||
<xpath expr="//field[@name='unit_amount']" position="before">
|
||||
<field name="exclude_from_sale_order" />
|
||||
</xpath>
|
||||
</field>
|
||||
</record>
|
||||
</odoo>
|
||||
Reference in New Issue
Block a user