[IMP] helpdesk_portal_timesheet : hide non billable timesheet from portal

.editorconfig

@@ -1,20 +0,0 @@
-# Configuration for known file extensions
-[*.{css,js,json,less,md,py,rst,sass,scss,xml,yaml,yml}]
-charset = utf-8
-end_of_line = lf
-indent_size = 4
-indent_style = space
-insert_final_newline = true
-trim_trailing_whitespace = true
-
-[*.{json,yml,yaml,rst,md}]
-indent_size = 2
-
-# Do not configure editor for libs and autogenerated content
-[{*/static/{lib,src/lib}/**,*/static/description/index.html,*/readme/../README.rst}]
-charset = unset
-end_of_line = unset
-indent_size = unset
-indent_style = unset
-insert_final_newline = false
-trim_trailing_whitespace = false

.eslintrc.yml

@@ -1,188 +0,0 @@
-env:
-  browser: true
-  es6: true
-
-# See https://github.com/OCA/odoo-community.org/issues/37#issuecomment-470686449
-parserOptions:
-  ecmaVersion: 2019
-
-overrides:
-  - files:
-      - "**/*.esm.js"
-    parserOptions:
-      sourceType: module
-
-# Globals available in Odoo that shouldn't produce errorings
-globals:
-  _: readonly
-  $: readonly
-  fuzzy: readonly
-  jQuery: readonly
-  moment: readonly
-  odoo: readonly
-  openerp: readonly
-  owl: readonly
-  luxon: readonly
-
-# Styling is handled by Prettier, so we only need to enable AST rules;
-# see https://github.com/OCA/maintainer-quality-tools/pull/618#issuecomment-558576890
-rules:
-  accessor-pairs: warn
-  array-callback-return: warn
-  callback-return: warn
-  capitalized-comments:
-    - warn
-    - always
-    - ignoreConsecutiveComments: true
-      ignoreInlineComments: true
-  complexity:
-    - warn
-    - 15
-  constructor-super: warn
-  dot-notation: warn
-  eqeqeq: warn
-  global-require: warn
-  handle-callback-err: warn
-  id-blacklist: warn
-  id-match: warn
-  init-declarations: error
-  max-depth: warn
-  max-nested-callbacks: warn
-  max-statements-per-line: warn
-  no-alert: warn
-  no-array-constructor: warn
-  no-caller: warn
-  no-case-declarations: warn
-  no-class-assign: warn
-  no-cond-assign: error
-  no-const-assign: error
-  no-constant-condition: warn
-  no-control-regex: warn
-  no-debugger: error
-  no-delete-var: warn
-  no-div-regex: warn
-  no-dupe-args: error
-  no-dupe-class-members: error
-  no-dupe-keys: error
-  no-duplicate-case: error
-  no-duplicate-imports: error
-  no-else-return: warn
-  no-empty-character-class: warn
-  no-empty-function: error
-  no-empty-pattern: error
-  no-empty: warn
-  no-eq-null: error
-  no-eval: error
-  no-ex-assign: error
-  no-extend-native: warn
-  no-extra-bind: warn
-  no-extra-boolean-cast: warn
-  no-extra-label: warn
-  no-fallthrough: warn
-  no-func-assign: error
-  no-global-assign: error
-  no-implicit-coercion:
-    - warn
-    - allow: ["~"]
-  no-implicit-globals: warn
-  no-implied-eval: warn
-  no-inline-comments: warn
-  no-inner-declarations: warn
-  no-invalid-regexp: warn
-  no-irregular-whitespace: warn
-  no-iterator: warn
-  no-label-var: warn
-  no-labels: warn
-  no-lone-blocks: warn
-  no-lonely-if: error
-  no-mixed-requires: error
-  no-multi-str: warn
-  no-native-reassign: error
-  no-negated-condition: warn
-  no-negated-in-lhs: error
-  no-new-func: warn
-  no-new-object: warn
-  no-new-require: warn
-  no-new-symbol: warn
-  no-new-wrappers: warn
-  no-new: warn
-  no-obj-calls: warn
-  no-octal-escape: warn
-  no-octal: warn
-  no-param-reassign: warn
-  no-path-concat: warn
-  no-process-env: warn
-  no-process-exit: warn
-  no-proto: warn
-  no-prototype-builtins: warn
-  no-redeclare: warn
-  no-regex-spaces: warn
-  no-restricted-globals: warn
-  no-restricted-imports: warn
-  no-restricted-modules: warn
-  no-restricted-syntax: warn
-  no-return-assign: error
-  no-script-url: warn
-  no-self-assign: warn
-  no-self-compare: warn
-  no-sequences: warn
-  no-shadow-restricted-names: warn
-  no-shadow: warn
-  no-sparse-arrays: warn
-  no-sync: warn
-  no-this-before-super: warn
-  no-throw-literal: warn
-  no-undef-init: warn
-  no-undef: error
-  no-unmodified-loop-condition: warn
-  no-unneeded-ternary: error
-  no-unreachable: error
-  no-unsafe-finally: error
-  no-unused-expressions: error
-  no-unused-labels: error
-  no-unused-vars: error
-  no-use-before-define: error
-  no-useless-call: warn
-  no-useless-computed-key: warn
-  no-useless-concat: warn
-  no-useless-constructor: warn
-  no-useless-escape: warn
-  no-useless-rename: warn
-  no-void: warn
-  no-with: warn
-  operator-assignment: [error, always]
-  prefer-const: warn
-  radix: warn
-  require-yield: warn
-  sort-imports: warn
-  spaced-comment: [error, always]
-  strict: [error, function]
-  use-isnan: error
-  valid-jsdoc:
-    - warn
-    - prefer:
-        arg: param
-        argument: param
-        augments: extends
-        constructor: class
-        exception: throws
-        func: function
-        method: function
-        prop: property
-        return: returns
-        virtual: abstract
-        yield: yields
-      preferType:
-        array: Array
-        bool: Boolean
-        boolean: Boolean
-        number: Number
-        object: Object
-        str: String
-        string: String
-      requireParamDescription: false
-      requireReturn: false
-      requireReturnDescription: false
-      requireReturnType: false
-  valid-typeof: warn
-  yoda: warn

.gitea/workflows/pre-commit.yml

@@ -1,42 +0,0 @@
-name: pre-commit
-
-on:
-  pull_request:
-    branches:
-      - "16.0*"
-
-jobs:
-  pre-commit:
-    runs-on: ubuntu-22.04
-    steps:
-      - uses: actions/checkout@v4
-      - uses: actions/setup-python@v5
-        with:
-          python-version: "3.11"
-      - name: Get python version
-        run: echo "PY=$(python -VV | sha256sum | cut -d' ' -f1)" >> $GITHUB_ENV
-      # - uses: actions/cache@v4
-      #   with:
-      #     path: ~/.cache/pre-commit
-      #     key: pre-commit|${{ env.PY }}|${{ hashFiles('.pre-commit-config.yaml') }}
-      - name: Install pre-commit
-        run: pip install pre-commit
-      - name: Run pre-commit
-        run: pre-commit run --all-files --show-diff-on-failure --color=always
-        env:
-          # Consider valid a PR that changes README fragments but doesn't
-          # change the README.rst file itself. It's not really a problem
-          # because the bot will update it anyway after merge. This way, we
-          # lower the barrier for functional contributors that want to fix the
-          # readme fragments, while still letting developers get README
-          # auto-generated (which also helps functionals when using runboat).
-          # DOCS https://pre-commit.com/#temporarily-disabling-hooks
-          SKIP: oca-gen-addon-readme
-      - name: Check that all files generated by pre-commit are in git
-        run: |
-          newfiles="$(git ls-files --others --exclude-from=.gitignore)"
-          if [ "$newfiles" != "" ] ; then
-              echo "Please check-in the following files:"
-              echo "$newfiles"
-              exit 1
-          fi

.pre-commit-config.yaml

@@ -1,150 +0,0 @@
-exclude: |
-  (?x)
-  # NOT INSTALLABLE ADDONS
-  # END NOT INSTALLABLE ADDONS
-  # Files and folders generated by bots, to avoid loops
-  ^setup/|/static/description/index\.html$|
-  # We don't want to mess with tool-generated files
-  .svg$|/tests/([^/]+/)?cassettes/|^.copier-answers.yml$|^.github/|^eslint.config.cjs|^prettier.config.cjs|
-  # Maybe reactivate this when all README files include prettier ignore tags?
-  ^README\.md$|
-  # Library files can have extraneous formatting (even minimized)
-  /static/(src/)?lib/|
-  # Repos using Sphinx to generate docs don't need prettying
-  ^docs/_templates/.*\.html$|
-  # Don't bother non-technical authors with formatting issues in docs
-  readme/.*\.(rst|md)$|
-  # Ignore build and dist directories in addons
-  /build/|/dist/|
-  # Ignore test files in addons
-  /tests/samples/.*|
-  # You don't usually want a bot to modify your legal texts
-  (LICENSE.*|COPYING.*)
-default_language_version:
-  python: python3
-  node: "16.17.0"
-repos:
-  - repo: local
-    hooks:
-      # These files are most likely copier diff rejection junks; if found,
-      # review them manually, fix the problem (if needed) and remove them
-      - id: forbidden-files
-        name: forbidden files
-        entry: found forbidden files; remove them
-        language: fail
-        files: "\\.rej$"
-      - id: en-po-files
-        name: en.po files cannot exist
-        entry: found a en.po file
-        language: fail
-        files: '[a-zA-Z0-9_]*/i18n/en\.po$'
-  - repo: https://github.com/oca/maintainer-tools
-    rev: f9b919b9868143135a9c9cb03021089cabba8223
-    hooks:
-      # update the NOT INSTALLABLE ADDONS section above
-      - id: oca-update-pre-commit-excluded-addons
-      - id: oca-fix-manifest-website
-        entry:
-          bash -c 'oca-fix-manifest-website "https://git.elabore.coop/elabore/$(basename
-          $(git rev-parse --show-toplevel))"'
-      - id: oca-gen-addon-readme
-        entry:
-          bash -c 'oca-gen-addon-readme 
-          --addons-dir=. 
-          --branch=$(git symbolic-ref
-          refs/remotes/origin/HEAD | sed "s@^refs/remotes/origin/@@")
-          --repo-name=$(basename $(git rev-parse --show-toplevel))
-          --org-name="Elabore"
-          --if-source-changed --keep-source-digest'
-
-  - repo: https://github.com/OCA/odoo-pre-commit-hooks
-    rev: v0.1.4
-    hooks:
-      - id: oca-checks-odoo-module
-      - id: oca-checks-po
-        args:
-          - --disable=po-pretty-format
-  - repo: local
-    hooks:
-      - id: prettier
-        name: prettier (with plugin-xml)
-        entry: prettier
-        args:
-          - --write
-          - --list-different
-          - --ignore-unknown
-        types: [text]
-        files: \.(css|htm|html|js|json|jsx|less|md|scss|toml|ts|xml|yaml|yml)$
-        language: node
-        additional_dependencies:
-          - "prettier@2.7.1"
-          - "@prettier/plugin-xml@2.2.0"
-  - repo: local
-    hooks:
-      - id: eslint
-        name: eslint
-        entry: eslint
-        args:
-          - --color
-          - --fix
-        verbose: true
-        types: [javascript]
-        language: node
-        additional_dependencies:
-          - "eslint@8.24.0"
-          - "eslint-plugin-jsdoc@"
-  - repo: https://github.com/pre-commit/pre-commit-hooks
-    rev: v5.0.0
-    hooks:
-      - id: trailing-whitespace
-        # exclude autogenerated files
-        exclude: /README\.rst$|\.pot?$
-      - id: end-of-file-fixer
-        # exclude autogenerated files
-        exclude: /README\.rst$|\.pot?$
-      - id: debug-statements
-      - id: fix-encoding-pragma
-        args: ["--remove"]
-      - id: check-case-conflict
-      - id: check-docstring-first
-      - id: check-executables-have-shebangs
-      - id: check-merge-conflict
-        # exclude files where underlines are not distinguishable from merge conflicts
-        exclude: /README\.rst$|^docs/.*\.rst$
-      - id: check-symlinks
-      - id: check-xml
-      - id: mixed-line-ending
-        args: ["--fix=lf"]
-  - repo: https://github.com/PyCQA/docformatter
-    rev: v1.7.7
-    hooks:
-      - id: docformatter
-        args: [
-            "--in-place", # modify the files
-            "--recursive", # run on all the files
-            "--wrap-summaries",
-            "88", # max length of 1st line
-            "--wrap-descriptions",
-            "88", # max length of other lines
-            "--pre-summary-newline", # new line before a long summary
-            "--make-summary-multi-line", # force summary on multilines
-          ]
-        additional_dependencies: ["tomli"] # if Python <3.11
-  - repo: https://github.com/astral-sh/ruff-pre-commit
-    rev: v0.12.0
-    hooks:
-      - id: ruff
-        args: [--fix, --exit-non-zero-on-fix]
-      - id: ruff-format
-  - repo: https://github.com/OCA/pylint-odoo
-    rev: v9.1.3
-    hooks:
-      - id: pylint_odoo
-        name: pylint with optional checks
-        args:
-          - --rcfile=.pylintrc
-          - --exit-zero
-        verbose: true
-      - id: pylint_odoo
-        args:
-          - --rcfile=.pylintrc-mandatory

.prettierrc.yml

@@ -1,8 +0,0 @@
-# Defaults for all prettier-supported languages.
-# Prettier will complete this with settings from .editorconfig file.
-bracketSpacing: false
-printWidth: 88
-proseWrap: always
-semi: true
-trailingComma: "es5"
-xmlWhitespaceSensitivity: "strict"

.pylintrc

@@ -1,123 +0,0 @@
-
-
-[MASTER]
-load-plugins=pylint_odoo
-score=n
-
-[ODOOLINT]
-readme-template-url="https://github.com/OCA/maintainer-tools/blob/master/template/module/README.rst"
-manifest-required-authors=Elabore
-manifest-required-keys=license
-manifest-deprecated-keys=description,active
-license-allowed=AGPL-3,GPL-2,GPL-2 or any later version,GPL-3,GPL-3 or any later version,LGPL-3
-valid-odoo-versions=16.0
-
-[MESSAGES CONTROL]
-disable=all
-
-# This .pylintrc contains optional AND mandatory checks and is meant to be
-# loaded in an IDE to have it check everything, in the hope this will make
-# optional checks more visible to contributors who otherwise never look at a
-# green travis to see optional checks that failed.
-# .pylintrc-mandatory containing only mandatory checks is used the pre-commit
-# config as a blocking check.
-
-enable=anomalous-backslash-in-string,
-    api-one-deprecated,
-    api-one-multi-together,
-    assignment-from-none,
-    attribute-deprecated,
-    class-camelcase,
-    dangerous-default-value,
-    dangerous-view-replace-wo-priority,
-    development-status-allowed,
-    duplicate-id-csv,
-    duplicate-key,
-    duplicate-xml-fields,
-    duplicate-xml-record-id,
-    eval-referenced,
-    eval-used,
-    incoherent-interpreter-exec-perm,
-    license-allowed,
-    manifest-author-string,
-    manifest-deprecated-key,
-    manifest-required-author,
-    manifest-required-key,
-    manifest-version-format,
-    method-compute,
-    method-inverse,
-    method-required-super,
-    method-search,
-    openerp-exception-warning,
-    pointless-statement,
-    pointless-string-statement,
-    print-used,
-    redundant-keyword-arg,
-    redundant-modulename-xml,
-    reimported,
-    relative-import,
-    return-in-init,
-    rst-syntax-error,
-    sql-injection,
-    too-few-format-args,
-    translation-field,
-    translation-required,
-    unreachable,
-    use-vim-comment,
-    wrong-tabs-instead-of-spaces,
-    xml-syntax-error,
-    attribute-string-redundant,
-    character-not-valid-in-resource-link,
-    consider-merging-classes-inherited,
-    context-overridden,
-    create-user-wo-reset-password,
-    dangerous-filter-wo-user,
-    dangerous-qweb-replace-wo-priority,
-    deprecated-data-xml-node,
-    deprecated-openerp-xml-node,
-    duplicate-po-message-definition,
-    except-pass,
-    file-not-used,
-    invalid-commit,
-    manifest-maintainers-list,
-    missing-newline-extrafiles,
-    missing-readme,
-    missing-return,
-    odoo-addons-relative-import,
-    old-api7-method-defined,
-    po-msgstr-variables,
-    po-syntax-error,
-    renamed-field-parameter,
-    resource-not-exist,
-    str-format-used,
-    test-folder-imported,
-    translation-contains-variable,
-    translation-positional-used,
-    unnecessary-utf8-coding-comment,
-    website-manifest-key-not-valid-uri,
-    xml-attribute-translatable,
-    xml-deprecated-qweb-directive,
-    xml-deprecated-tree-attribute,
-    external-request-timeout,
-    # messages that do not cause the lint step to fail
-    consider-merging-classes-inherited,
-    create-user-wo-reset-password,
-    dangerous-filter-wo-user,
-    deprecated-module,
-    file-not-used,
-    invalid-commit,
-    missing-manifest-dependency,
-    missing-newline-extrafiles,
-    missing-readme,
-    no-utf8-coding-comment,
-    odoo-addons-relative-import,
-    old-api7-method-defined,
-    redefined-builtin,
-    too-complex,
-    unnecessary-utf8-coding-comment
-
-
-[REPORTS]
-msg-template={path}:{line}: [{msg_id}({symbol}), {obj}] {msg}
-output-format=colorized
-reports=no

.pylintrc-mandatory

@@ -1,98 +0,0 @@
-
-[MASTER]
-load-plugins=pylint_odoo
-score=n
-
-[ODOOLINT]
-readme-template-url="https://github.com/OCA/maintainer-tools/blob/master/template/module/README.rst"
-manifest-required-authors=Elabore
-manifest-required-keys=license
-manifest-deprecated-keys=description,active
-license-allowed=AGPL-3,GPL-2,GPL-2 or any later version,GPL-3,GPL-3 or any later version,LGPL-3
-valid-odoo-versions=16.0
-
-[MESSAGES CONTROL]
-disable=all
-
-enable=anomalous-backslash-in-string,
-    api-one-deprecated,
-    api-one-multi-together,
-    assignment-from-none,
-    attribute-deprecated,
-    class-camelcase,
-    dangerous-default-value,
-    dangerous-view-replace-wo-priority,
-    development-status-allowed,
-    duplicate-id-csv,
-    duplicate-key,
-    duplicate-xml-fields,
-    duplicate-xml-record-id,
-    eval-referenced,
-    eval-used,
-    incoherent-interpreter-exec-perm,
-    license-allowed,
-    manifest-author-string,
-    manifest-deprecated-key,
-    manifest-required-author,
-    manifest-required-key,
-    manifest-version-format,
-    method-compute,
-    method-inverse,
-    method-required-super,
-    method-search,
-    openerp-exception-warning,
-    pointless-statement,
-    pointless-string-statement,
-    print-used,
-    redundant-keyword-arg,
-    redundant-modulename-xml,
-    reimported,
-    relative-import,
-    return-in-init,
-    rst-syntax-error,
-    sql-injection,
-    too-few-format-args,
-    translation-field,
-    translation-required,
-    unreachable,
-    use-vim-comment,
-    wrong-tabs-instead-of-spaces,
-    xml-syntax-error,
-    attribute-string-redundant,
-    character-not-valid-in-resource-link,
-    consider-merging-classes-inherited,
-    context-overridden,
-    create-user-wo-reset-password,
-    dangerous-filter-wo-user,
-    dangerous-qweb-replace-wo-priority,
-    deprecated-data-xml-node,
-    deprecated-openerp-xml-node,
-    duplicate-po-message-definition,
-    except-pass,
-    file-not-used,
-    invalid-commit,
-    manifest-maintainers-list,
-    missing-newline-extrafiles,
-    missing-readme,
-    missing-return,
-    odoo-addons-relative-import,
-    old-api7-method-defined,
-    po-msgstr-variables,
-    po-syntax-error,
-    renamed-field-parameter,
-    resource-not-exist,
-    str-format-used,
-    test-folder-imported,
-    translation-contains-variable,
-    translation-positional-used,
-    unnecessary-utf8-coding-comment,
-    website-manifest-key-not-valid-uri,
-    xml-attribute-translatable,
-    xml-deprecated-qweb-directive,
-    xml-deprecated-tree-attribute,
-    external-request-timeout
-
-[REPORTS]
-msg-template={path}:{line}: [{msg_id}({symbol}), {obj}] {msg}
-output-format=colorized
-reports=no

.ruff.toml

@@ -1,31 +0,0 @@
-
-target-version = "py310"
-fix = true
-
-[lint]
-extend-select = [
-    "B",
-    "C90",
-    "E501",  # line too long (default 88)
-    "I",  # isort
-    "UP",  # pyupgrade
-]
-extend-safe-fixes = ["UP008"]
-exclude = ["setup/*"]
-
-[format]
-exclude = ["setup/*"]
-
-[lint.per-file-ignores]
-"__init__.py" = ["F401", "I001"]  # ignore unused and unsorted imports in __init__.py
-"__manifest__.py" = ["B018"]  # useless expression
-
-[lint.isort]
-section-order = ["future", "standard-library", "third-party", "odoo", "odoo-addons", "first-party", "local-folder"]
-
-[lint.isort.sections]
-"odoo" = ["odoo"]
-"odoo-addons" = ["odoo.addons"]
-
-[lint.mccabe]
-max-complexity = 16

helpdesk_convert_ticket_to_task/README.md

@@ -3,46 +3,15 @@ helpdesk_convert_ticket_to_task
 ===============================
 
 This module aims to convert a ticket into a task.
+For this, it adds a button in the ticket view "Convert to task".
 
-It adds a "Convert to task" button in the ticket form view (in the button box).
-When clicked, a confirmation dialog appears, then the conversion process:
-
-* Creates a new task with the following fields copied from the ticket:
-
-  * Name
-  * Description
-  * Project
-  * Assigned user
-  * Partner
-  * Priority
-
-* Matches the task's service and request type based on the ticket's category
-  and request type (by name matching).
-* Copies all chatter messages and their attachments to the new task.
-* Copies all attachments from the ticket to the task.
-* Copies all followers (subscribers) to the new task.
-* Posts a message in the new task's chatter with a link to the original ticket.
-* Posts a message in the ticket's chatter with a link to the new task.
-* Archives the ticket and links it to the new task.
-* Transfers all timesheets from the ticket to the task.
-* Redirects the user to the newly created task form.
+It automatically fills up many fields (check the function button_convert_to_task for details)
 
 # Installation
 
 Use Odoo normal module installation procedure to install
 `helpdesk_convert_ticket_to_task`.
 
-This module depends on:
-
-* `helpdesk_mgmt`: provides the base helpdesk ticket functionality.
-* `helpdesk_mgmt_project`: provides the link between tickets and projects.
-* `helpdesk_request_type`: provides the request type field on tickets.
-* `project_request_data`: provides the service and request type fields on tasks.
-* `project_task_add_very_high`: provides extended priority values (2 and 3) on
-  tasks to match ticket priorities.
-* `helpdesk_transfer_timesheet_to_task`: provides the timesheet transfer
-  functionality from ticket to task.
-
 # Known issues / Roadmap
 
 A current limitation is that one task can be linked to many tickets.
@@ -51,7 +20,7 @@ but are not updated when the linked tickets are updated.
 
 # Bug Tracker
 
-Bugs are tracked on [our issues website](https://git.elabore.coop/Elabore/helpdesk-tools/issues). In case of
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
 trouble, please check there if your issue has already been
 reported. If you spotted it first, help us smashing it by providing a
 detailed and welcomed feedback.

helpdesk_convert_ticket_to_task/__manifest__.py

@@ -2,7 +2,7 @@
 # License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
 {
     "name": "helpdesk_convert_ticket_to_task",
-    "version": "18.0.1.0.0",
+    "version": "16.0.1.0.0",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Quentin Mondot",

helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py

@@ -1,7 +1,4 @@
-from markupsafe import Markup
-
-from odoo import _, api, models
-
+from odoo import _, models, api
 
 class HelpdeskTicket(models.Model):
     _inherit = "helpdesk.ticket"
@@ -10,41 +7,42 @@ class HelpdeskTicket(models.Model):
         user_ids = [self.user_id.id]
         task_service_id, request_type_id = self._match_task_service_and_request_type(
             ticket_category_id=self.category_id.id,
-            ticket_request_type_id=self.request_type_id.id,
+            ticket_request_type_id=self.request_type_id.id
         )
 
-        task = self.env["project.task"].create(
-            {
-                "name": self.name,
-                "description": self.description,
-                "project_id": self.project_id.id,
-                "user_ids": user_ids,
-                "partner_id": self.partner_id.id,
-                "service_id": task_service_id,
-                "request_type_id": request_type_id,
-                "priority": self.priority,
-            }
-        )
+        task = self.env["project.task"].create({
+            "name": self.name,
+            "description": self.description,
+            "project_id": self.project_id.id,
+            "user_ids": user_ids,
+            "partner_id": self.partner_id.id,
+            "service_id": task_service_id,
+            "request_type_id": request_type_id,
+            "priority": self.priority
+        })
 
         # copy chatter
         for msg in reversed(self.message_ids):
-            msg.copy({"model": "project.task", "res_id": task.id})
+            msg.copy({
+                'model': 'project.task',
+                'res_id': task.id
+            })
 
             # copy attachments inserted in the messages
             for attach in msg.attachment_ids:
-                attach.copy(
-                    {
-                        "res_model": "project.task",
-                        "res_id": task.id,
-                        "res_name": task.name,
-                    }
-                )
+                attach.copy({
+                    'res_model': 'project.task',
+                    'res_id': task.id,
+                    'res_name': task.name
+                })
 
         # copy attachments not added in a message
         for attachment in self.attachment_ids:
-            attachment.copy(
-                {"res_model": "project.task", "res_id": task.id, "res_name": task.name}
-            )
+            attachment.copy({
+                'res_model': 'project.task',
+                'res_id': task.id,
+                'res_name': task.name
+            })
 
         # copy subscribers
         task.message_subscribe(partner_ids=self.message_partner_ids.ids)
@@ -52,26 +50,25 @@ class HelpdeskTicket(models.Model):
         # warn (in the chatter) that the task is a copy
         base_url = self.env["ir.config_parameter"].sudo().get_param("web.base.url")
         ticket_url = f"{base_url}/web#id={self.id}&model=helpdesk.ticket&view_type=form"
-        task_message = Markup(
-            _(
-                "This task has been converted from a ticket. You can find the "
-                "original ticket <a href='%(ticket_url)s' target='_blank'>on this link</a>."
-            )
-        ) % {"ticket_url": ticket_url}
+        task_message = _(
+            "This task has been converted from a ticket. You can find the original ticket <a href='%(ticket_url)s' target='_blank'>on this link</a>.",
+            ticket_url=ticket_url
+        )
         task.message_post(body=task_message)
 
         # warn (in the chatter) that the ticket has been converted
         task_url = f"{base_url}/web#id={task.id}&model=project.task&view_type=form"
-        ticket_message = Markup(
-            _(
-                "This ticket has been converted into a task. You can find it "
-                "<a href='%(task_url)s' target='_blank'>on this link</a>."
-            )
-        ) % {"task_url": task_url}
+        ticket_message = _(
+            "This ticket has been converted into a task. You can find it <a href='%(task_url)s' target='_blank'>on this link</a>.",
+            task_url=task_url
+        )
         self.message_post(body=ticket_message)
 
         # archive the ticket
-        self.write({"active": False, "task_id": task.id})
+        self.write({
+            "active": False,
+            "task_id": task.id
+        })
         # transfer timesheets from ticket to task
         self._onchange_task_id()
 
@@ -84,23 +81,23 @@ class HelpdeskTicket(models.Model):
         }
 
     def _match_task_service_and_request_type(
-        self, ticket_category_id: int, ticket_request_type_id: int
+            self,
+            ticket_category_id: int,
+            ticket_request_type_id: int
     ) -> tuple[int, int]:
         """
         This function permits to match the task service_id and request_type from the ticket category and request type
         """
         helpdesk_ticket_category = self.env["helpdesk.ticket.category"].search(
-            [("id", "=", ticket_category_id)], limit=1
-        )
-        task_service = self.env["task.service"].search(
-            [("name", "=", helpdesk_ticket_category.name)]
+            [("id", "=", ticket_category_id)],
+            limit=1
         )
+        task_service = self.env["task.service"].search([("name", "=", helpdesk_ticket_category.name)])
 
         helpdesk_ticket_request_type = self.env["helpdesk.request.type"].search(
-            [("id", "=", ticket_request_type_id)], limit=1
-        )
-        task_request_type = self.env["request.type"].search(
-            [("name", "=", helpdesk_ticket_request_type.name)]
+            [("id", "=", ticket_request_type_id)],
+            limit=1
         )
+        task_request_type = self.env["request.type"].search([("name", "=", helpdesk_ticket_request_type.name)])
 
         return task_service.id, task_request_type.id

helpdesk_portal_ticket_enriched_description_form/README.md

@@ -2,38 +2,20 @@
 helpdesk_portal_ticket_enriched_description_form
 ================================================
 
-Add fields in ticket creation portal form to enrich description content.
-
-This module extends the ``helpdesk_mgmt`` portal ticket creation form by
-replacing the single description field with three structured fields:
-
-* **Description**: Main description of the issue or request, with a placeholder
-  guiding the user to be precise and describe how to reproduce any bug/error.
-* **Access**: Optional field for providing a link toward the error or additional
-  information.
-* **Bug report**: Optional field to paste the complete error message (e.g., Odoo
-  error code).
-
-When the ticket is submitted, these three fields are automatically concatenated
-into a single formatted HTML description with labeled sections (DESCRIPTION,
-ACCESS, BUG REPORT).
-
+Add fieds in ticket creation portal form to enrich description content.
 Installation
 ============
 
 Use Odoo normal module installation procedure to install
 `helpdesk_portal_ticket_enriched_description_form`.
 
-This module depends on ``helpdesk_mgmt`` which must be available.
-
 # Known issues / Roadmap
 
 None yet.
-
 Bug Tracker
 ===========
 
-Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`\_. In case of
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
 trouble, please check there if your issue has already been
 reported. If you spotted it first, help us smashing it by providing a
 detailed and welcomed feedback.

helpdesk_portal_ticket_enriched_description_form/__manifest__.py

@@ -3,7 +3,7 @@
 
 {
     "name": "helpdesk_portal_ticket_enriched_description_form",
-    "version": "18.0.1.0.0",
+    "version": "16.0.1.0.1",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",

helpdesk_portal_ticket_enriched_description_form/controllers/main.py

@@ -1,52 +1,24 @@
-# Copyright 2024 Stéphan Sainléger (Elabore)
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
+import odoo.http as http
 from odoo import _
 from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
 
 
-def build_enriched_description(small_description=None, access=None, bug_report=None):
-    """
-    Build a formatted HTML description from the enriched form fields.
-
-    :param small_description: Main description of the issue
-    :param access: Link or access information
-    :param bug_report: Error message or bug report details
-    :return: Formatted HTML string
-    """
-    description = ""
-    if small_description:
-        description = "<b>%s</b><br/>%s" % (_("DESCRIPTION:"), small_description)
-    if access:
-        description = "%s<br/><br/><b>%s</b><br/>%s" % (
-            description,
-            _("ACCESS:"),
-            access,
-        )
-    if bug_report:
-        description = "%s<br/><br/><b>%s</b><br/>%s" % (
-            description,
-            _("BUG REPORT:"),
-            bug_report,
-        )
-    return description
-
-
 class HelpdeskTicketControllerDescription(HelpdeskTicketController):
     def _prepare_submit_ticket_vals(self, **kw):
-        # Pop enriched fields and build description BEFORE calling super
-        # to avoid parent's plaintext2html(kw.get("description")) crashing on None
-        small_description = kw.pop("small_description", None)
-        access = kw.pop("access", None)
-        bug_report = kw.pop("bug_report", None)
-        description = build_enriched_description(
-            small_description=small_description,
-            access=access,
-            bug_report=bug_report,
-        )
-        # Set description in kw for parent, using a placeholder to avoid
-        # plaintext2html issues - we'll overwrite the result anyway
-        kw["description"] = ""
         res = super()._prepare_submit_ticket_vals(**kw)
-        res["description"] = description
+        description = ""
+        if kw.get("small_description", False):
+            description = (
+                description + "<b>%s</b><br/>" % _(u"DESCRIPTION:") + kw["small_description"]
+            )
+            del kw["small_description"]
+        if kw.get("access", False):
+            description = description + "<br/><br/><b>%s</b><br/>" % _(u"ACCESS:") + kw["access"]
+            del kw["access"]
+        if kw.get("bug_report", False):
+            description = (
+                description + "<br/><br/><b>%s</b><br/>" % _(u"BUG REPORT:") + kw["bug_report"]
+            )
+            del kw["bug_report"]
+        res.update({"description": description})
         return res

helpdesk_portal_ticket_enriched_description_form/i18n/fr.po

@@ -4,18 +4,44 @@
 #
 msgid ""
 msgstr ""
-"Project-Id-Version: Odoo Server 18.0\n"
+"Project-Id-Version: Odoo Server 16.0\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2026-03-17 14:30+0000\n"
-"PO-Revision-Date: 2026-03-17 14:30+0000\n"
+"POT-Creation-Date: 2025-07-08 12:26+0000\n"
+"PO-Revision-Date: 2025-07-08 12:26+0000\n"
 "Last-Translator: \n"
 "Language-Team: \n"
-"Language: fr\n"
 "MIME-Version: 1.0\n"
 "Content-Type: text/plain; charset=UTF-8\n"
 "Content-Transfer-Encoding: \n"
 "Plural-Forms: \n"
 
+#. module: helpdesk_portal_ticket_enriched_description_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
+msgid ""
+"<span class=\"col-md-7 col-sm-8\">Be precise. If there is a bug/error, please describe\n"
+"                    how to reproduce it</span>"
+msgstr ""
+"<span class=\"col-md-7 col-sm-8\">Soyez précis. Si vous avez une erreur, merci de décrire\n"
+"                    comment la reproduire.</span>"
+
+#. module: helpdesk_portal_ticket_enriched_description_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
+msgid ""
+"<span class=\"col-md-7 col-sm-8\">Link toward error or additional "
+"information</span>"
+msgstr ""
+"<span class=\"col-md-7 col-sm-8\">Lien vers l'erreur ou des informations "
+"complémentaires</span>"
+
+#. module: helpdesk_portal_ticket_enriched_description_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
+msgid ""
+"<span class=\"col-md-7 col-sm-8\">Paste here the complete error message (ex: error\n"
+"                    code Odoo)</span>"
+msgstr ""
+"<span class=\"col-md-7 col-sm-8\">Copier ici le message d'erreur complet (ex: code\n"
+"                    d'erreur Odoo)</span>"
+
 #. module: helpdesk_portal_ticket_enriched_description_form
 #. odoo-python
 #: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
@@ -28,11 +54,6 @@ msgstr "ACCÈS :"
 msgid "Access"
 msgstr "Accès"
 
-#. module: helpdesk_portal_ticket_enriched_description_form
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
-msgid "Be precise. If there is a bug/error, please describe how to reproduce it"
-msgstr "Soyez précis. Si vous avez une erreur, merci de décrire comment la reproduire."
-
 #. module: helpdesk_portal_ticket_enriched_description_form
 #. odoo-python
 #: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
@@ -55,14 +76,4 @@ msgstr "DESCRIPTION :"
 #. module: helpdesk_portal_ticket_enriched_description_form
 #: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
 msgid "Description"
-msgstr "Description"
-
-#. module: helpdesk_portal_ticket_enriched_description_form
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
-msgid "Link toward error or additional information"
-msgstr "Lien vers l'erreur ou des informations complémentaires"
-
-#. module: helpdesk_portal_ticket_enriched_description_form
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
-msgid "Paste here the complete error message (ex: error code Odoo)"
-msgstr "Copier ici le message d'erreur complet (ex: code d'erreur Odoo)"
+msgstr ""

helpdesk_portal_ticket_enriched_description_form/i18n/helpdesk_portal_ticket_enriched_description_form.pot

@@ -4,10 +4,10 @@
 #
 msgid ""
 msgstr ""
-"Project-Id-Version: Odoo Server 18.0\n"
+"Project-Id-Version: Odoo Server 16.0\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2026-03-17 14:30+0000\n"
-"PO-Revision-Date: 2026-03-17 14:30+0000\n"
+"POT-Creation-Date: 2025-07-08 12:29+0000\n"
+"PO-Revision-Date: 2025-07-08 12:29+0000\n"
 "Last-Translator: \n"
 "Language-Team: \n"
 "MIME-Version: 1.0\n"
@@ -15,6 +15,27 @@ msgstr ""
 "Content-Transfer-Encoding: \n"
 "Plural-Forms: \n"
 
+#. module: helpdesk_portal_ticket_enriched_description_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
+msgid ""
+"<span class=\"col-md-7 col-sm-8\">Be precise. If there is a bug/error, please describe\n"
+"                    how to reproduce it</span>"
+msgstr ""
+
+#. module: helpdesk_portal_ticket_enriched_description_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
+msgid ""
+"<span class=\"col-md-7 col-sm-8\">Link toward error or additional "
+"information</span>"
+msgstr ""
+
+#. module: helpdesk_portal_ticket_enriched_description_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
+msgid ""
+"<span class=\"col-md-7 col-sm-8\">Paste here the complete error message (ex: error\n"
+"                    code Odoo)</span>"
+msgstr ""
+
 #. module: helpdesk_portal_ticket_enriched_description_form
 #. odoo-python
 #: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
@@ -27,11 +48,6 @@ msgstr ""
 msgid "Access"
 msgstr ""
 
-#. module: helpdesk_portal_ticket_enriched_description_form
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
-msgid "Be precise. If there is a bug/error, please describe how to reproduce it"
-msgstr ""
-
 #. module: helpdesk_portal_ticket_enriched_description_form
 #. odoo-python
 #: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
@@ -54,14 +70,4 @@ msgstr ""
 #. module: helpdesk_portal_ticket_enriched_description_form
 #: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
 msgid "Description"
-msgstr ""
-
-#. module: helpdesk_portal_ticket_enriched_description_form
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
-msgid "Link toward error or additional information"
-msgstr ""
-
-#. module: helpdesk_portal_ticket_enriched_description_form
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
-msgid "Paste here the complete error message (ex: error code Odoo)"
-msgstr ""
+msgstr ""

helpdesk_portal_ticket_enriched_description_form/tests/__init__.py

@@ -1,4 +0,0 @@
-# Copyright 2024 Stéphan Sainléger (Elabore)
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-from . import test_controller

helpdesk_portal_ticket_enriched_description_form/tests/test_controller.py

@@ -1,116 +0,0 @@
-# Copyright 2024 Stéphan Sainléger (Elabore)
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-from odoo.tests.common import TransactionCase, tagged
-
-from ..controllers.main import build_enriched_description
-
-
-@tagged("post_install", "-at_install")
-class TestBuildEnrichedDescription(TransactionCase):
-    """Test cases for the build_enriched_description utility function."""
-
-    def test_all_fields(self):
-        """Test that all three fields are correctly concatenated."""
-        result = build_enriched_description(
-            small_description="This is the main description",
-            access="https://example.com/error",
-            bug_report="Error 500: Internal Server Error",
-        )
-
-        self.assertIn("<b>DESCRIPTION:</b>", result)
-        self.assertIn("This is the main description", result)
-        self.assertIn("<b>ACCESS:</b>", result)
-        self.assertIn("https://example.com/error", result)
-        self.assertIn("<b>BUG REPORT:</b>", result)
-        self.assertIn("Error 500: Internal Server Error", result)
-
-    def test_description_only(self):
-        """Test with only the description field filled."""
-        result = build_enriched_description(
-            small_description="Only description provided",
-        )
-
-        self.assertIn("<b>DESCRIPTION:</b>", result)
-        self.assertIn("Only description provided", result)
-        self.assertNotIn("ACCESS:", result)
-        self.assertNotIn("BUG REPORT:", result)
-
-    def test_description_and_access(self):
-        """Test with description and access fields filled."""
-        result = build_enriched_description(
-            small_description="Description text",
-            access="https://link.com",
-        )
-
-        self.assertIn("<b>DESCRIPTION:</b>", result)
-        self.assertIn("Description text", result)
-        self.assertIn("<b>ACCESS:</b>", result)
-        self.assertIn("https://link.com", result)
-        self.assertNotIn("BUG REPORT:", result)
-
-    def test_description_and_bug_report(self):
-        """Test with description and bug report fields filled."""
-        result = build_enriched_description(
-            small_description="Description text",
-            bug_report="Traceback error here",
-        )
-
-        self.assertIn("<b>DESCRIPTION:</b>", result)
-        self.assertIn("Description text", result)
-        self.assertNotIn("ACCESS:", result)
-        self.assertIn("<b>BUG REPORT:</b>", result)
-        self.assertIn("Traceback error here", result)
-
-    def test_access_only(self):
-        """Test with only the access field filled."""
-        result = build_enriched_description(
-            access="https://link.com",
-        )
-
-        self.assertNotIn("DESCRIPTION:", result)
-        self.assertIn("<b>ACCESS:</b>", result)
-        self.assertIn("https://link.com", result)
-        self.assertNotIn("BUG REPORT:", result)
-
-    def test_bug_report_only(self):
-        """Test with only the bug report field filled."""
-        result = build_enriched_description(
-            bug_report="Error message",
-        )
-
-        self.assertNotIn("DESCRIPTION:", result)
-        self.assertNotIn("ACCESS:", result)
-        self.assertIn("<b>BUG REPORT:</b>", result)
-        self.assertIn("Error message", result)
-
-    def test_access_and_bug_report(self):
-        """Test with access and bug report fields filled (no description)."""
-        result = build_enriched_description(
-            access="https://link.com",
-            bug_report="Error message",
-        )
-
-        self.assertNotIn("DESCRIPTION:", result)
-        self.assertIn("<b>ACCESS:</b>", result)
-        self.assertIn("https://link.com", result)
-        self.assertIn("<b>BUG REPORT:</b>", result)
-        self.assertIn("Error message", result)
-
-    def test_empty(self):
-        """Test with no fields filled."""
-        result = build_enriched_description()
-
-        self.assertEqual(result, "")
-
-    def test_html_structure(self):
-        """Test that the HTML structure is correctly formatted with line breaks."""
-        result = build_enriched_description(
-            small_description="Desc",
-            access="Link",
-            bug_report="Error",
-        )
-
-        # Check that sections are separated by double line breaks
-        self.assertIn("<br/><br/><b>ACCESS:</b>", result)
-        self.assertIn("<br/><br/><b>BUG REPORT:</b>", result)

helpdesk_portal_ticket_enriched_description_form/views/helpdesk_ticket_templates.xml

@@ -15,9 +15,10 @@
                         name="small_description"
                         style="min-height: 120px"
                         required="True"
-                        placeholder="Be precise. If there is a bug/error, please describe how to reproduce it"
                     />
                 </div>
+                <span class="col-md-7 col-sm-8">Be precise. If there is a bug/error, please describe
+                    how to reproduce it</span>
             </div>
             <div class="form-group">
                 <label
@@ -30,9 +31,9 @@
                         class="form-control"
                         type="text"
                         name="access"
-                        placeholder="Link toward error or additional information"
                     />
                 </div>
+                <span class="col-md-7 col-sm-8">Link toward error or additional information</span>
             </div>
             <div class="form-group">
                 <label
@@ -45,11 +46,11 @@
                         class="form-control"
                         name="bug_report"
                         style="min-height: 120px"
-                        placeholder="Paste here the complete error message (ex: error code Odoo)"
                     />
                 </div>
+                <span class="col-md-7 col-sm-8">Paste here the complete error message (ex: error
+                    code Odoo)</span>
             </div>
-            <div class="mb-3" />
         </xpath>
     </template>
 </odoo>

helpdesk_portal_ticket_list_defaults/.gitignore

@@ -1,2 +0,0 @@
-*.*~
-*pyc

helpdesk_portal_ticket_list_defaults/README.md

@@ -1,64 +0,0 @@
-====================================
-Helpdesk Portal Ticket List Defaults
-====================================
-
-Customize default filter, sort and groupby for the helpdesk portal ticket list.
-
-This module changes the default behavior of the ticket list in the portal:
-
-- **Default filter**: Shows only open tickets (instead of all tickets)
-- **Default groupby**: Groups tickets by stage (instead of no grouping)
-- **Default sort**: By date (unchanged, but now overridable)
-
-It also adds an "Open" filter option that wasn't available in the base module.
-
-# Extending
-
-Other modules can easily override the defaults by inheriting the controller
-and overriding the dedicated methods:
-
-```python
-from odoo.addons.helpdesk_portal_ticket_list_defaults.controllers.main import (
-    CustomerPortalHelpdeskDefaults,
-)
-
-
-class MyCustomDefaults(CustomerPortalHelpdeskDefaults):
-
-    def _ticket_get_default_filterby(self):
-        return "all"  # Show all tickets by default
-
-    def _ticket_get_default_groupby(self):
-        return "category"  # Group by category instead of stage
-```
-
-# Installation
-
-Use Odoo normal module installation procedure to install
-`helpdesk_portal_ticket_list_defaults`.
-
-# Known issues / Roadmap
-
-None yet.
-
-# Bug Tracker
-
-Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`_.
-In case of trouble, please check there if your issue has already been reported.
-If you spotted it first, help us smashing it by providing a detailed and welcomed feedback.
-
-# Credits
-
-## Contributors
-
-- Stéphan Sainléger
-
-## Funders
-
-The development of this module has been financially supported by:
-
-- Elabore (https://elabore.coop)
-
-## Maintainer
-
-This module is maintained by Elabore.

helpdesk_portal_ticket_list_defaults/__init__.py

@@ -1,3 +0,0 @@
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-from . import controllers

helpdesk_portal_ticket_list_defaults/__manifest__.py

@@ -1,20 +0,0 @@
-# Copyright 2024 Joris Scampucci (Elabore)
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-{
-    "name": "Helpdesk Portal Ticket List Defaults",
-    "version": "18.0.1.0.0",
-    "author": "Elabore",
-    "website": "https://elabore.coop",
-    "maintainer": "Joris Scampucci",
-    "license": "AGPL-3",
-    "category": "Helpdesk",
-    "summary": "Customize default filter, sort and groupby for portal ticket list.",
-    "depends": [
-        "helpdesk_mgmt",
-    ],
-    "data": [],
-    "installable": True,
-    "auto_install": False,
-    "application": False,
-}

helpdesk_portal_ticket_list_defaults/controllers/__init__.py

@@ -1,3 +0,0 @@
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-from . import main

helpdesk_portal_ticket_list_defaults/controllers/main.py

@@ -1,165 +0,0 @@
-# Copyright 2024 Joris Scampucci (Elabore)
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-from collections import OrderedDict
-from operator import itemgetter
-
-from odoo import _, http
-from odoo.http import request
-from odoo.osv.expression import AND
-from odoo.tools import groupby as groupbyelem
-
-from odoo.addons.helpdesk_mgmt.controllers.myaccount import CustomerPortalHelpdesk
-from odoo.addons.portal.controllers.portal import pager as portal_pager
-
-
-class CustomerPortalHelpdeskDefaults(CustomerPortalHelpdesk):
-    """Customize default values for ticket list filters in portal."""
-
-    def _ticket_get_default_sortby(self):
-        """Return default sort field. Override to customize."""
-        return "date"
-
-    def _ticket_get_default_filterby(self):
-        """Return default filter key. Override to customize."""
-        return "open"
-
-    def _ticket_get_default_groupby(self):
-        """Return default groupby field. Override to customize."""
-        return "stage"
-
-    def _ticket_get_searchbar_filters(self):
-        """Return available filters for ticket list.
-
-        Extends OCA filters with an 'open' filter.
-        Override to add more custom filters.
-        """
-        filters = {
-            "all": {"label": _("All"), "domain": []},
-            "open": {"label": _("Open"), "domain": [("closed", "=", False)]},
-        }
-        # Add stage filters like OCA does
-        for stage in request.env["helpdesk.ticket.stage"].search([]):
-            filters[str(stage.id)] = {
-                "label": stage.name,
-                "domain": [("stage_id", "=", stage.id)],
-            }
-        return filters
-
-    @http.route()
-    def portal_my_tickets(
-        self,
-        page=1,
-        date_begin=None,
-        date_end=None,
-        sortby=None,
-        filterby=None,
-        search=None,
-        search_in=None,
-        groupby=None,
-        **kw,
-    ):
-        HelpdeskTicket = request.env["helpdesk.ticket"]
-        if not HelpdeskTicket.has_access("read"):
-            return request.redirect("/my")
-
-        values = self._prepare_portal_layout_values()
-
-        searchbar_sortings = dict(
-            sorted(
-                self._ticket_get_searchbar_sortings().items(),
-                key=lambda item: item[1]["sequence"],
-            )
-        )
-        searchbar_filters = self._ticket_get_searchbar_filters()
-        searchbar_inputs = self._ticket_get_searchbar_inputs()
-        searchbar_groupby = self._ticket_get_searchbar_groupby()
-
-        # Apply defaults
-        if not sortby:
-            sortby = self._ticket_get_default_sortby()
-        order = searchbar_sortings[sortby]["order"]
-
-        if not filterby:
-            filterby = self._ticket_get_default_filterby()
-        domain = searchbar_filters.get(filterby, searchbar_filters.get("all"))["domain"]
-
-        if not groupby:
-            groupby = self._ticket_get_default_groupby()
-
-        if date_begin and date_end:
-            domain = domain + [
-                ("create_date", ">", date_begin),
-                ("create_date", "<=", date_end),
-            ]
-
-        if not search_in:
-            search_in = "all"
-        if search:
-            domain = domain + self._ticket_get_search_domain(search_in, search)
-
-        domain = AND(
-            [
-                domain,
-                request.env["ir.rule"]._compute_domain(HelpdeskTicket._name, "read"),
-            ]
-        )
-
-        ticket_count = HelpdeskTicket.search_count(domain)
-        pager = portal_pager(
-            url="/my/tickets",
-            url_args={
-                "date_begin": date_begin,
-                "date_end": date_end,
-                "sortby": sortby,
-                "filterby": filterby,
-                "groupby": groupby,
-                "search": search,
-                "search_in": search_in,
-            },
-            total=ticket_count,
-            page=page,
-            step=self._items_per_page,
-        )
-
-        order = self._ticket_get_order(order, groupby)
-        tickets = HelpdeskTicket.search(
-            domain,
-            order=order,
-            limit=self._items_per_page,
-            offset=pager["offset"],
-        )
-        request.session["my_tickets_history"] = tickets.ids[:100]
-
-        groupby_mapping = self._ticket_get_groupby_mapping()
-        group = groupby_mapping.get(groupby)
-        if group:
-            grouped_tickets = [
-                request.env["helpdesk.ticket"].concat(*g)
-                for k, g in groupbyelem(tickets, itemgetter(group))
-            ]
-        elif tickets:
-            grouped_tickets = [tickets]
-        else:
-            grouped_tickets = []
-
-        values.update(
-            {
-                "date": date_begin,
-                "date_end": date_end,
-                "grouped_tickets": grouped_tickets,
-                "page_name": "ticket",
-                "default_url": "/my/tickets",
-                "pager": pager,
-                "searchbar_sortings": searchbar_sortings,
-                "searchbar_groupby": searchbar_groupby,
-                "searchbar_inputs": searchbar_inputs,
-                "search_in": search_in,
-                "search": search,
-                "sortby": sortby,
-                "groupby": groupby,
-                "searchbar_filters": OrderedDict(sorted(searchbar_filters.items())),
-                "filterby": filterby,
-            }
-        )
-        return request.render("helpdesk_mgmt.portal_my_tickets", values)

helpdesk_portal_ticket_priority_form/README.md

@@ -2,32 +2,12 @@
 helpdesk_portal_ticket_priority_form
 ====================================
 
-Add priority field and display in the helpdesk portal.
-
-This module extends the helpdesk portal to:
-
-- Add a priority selector in the ticket creation form
-- Display a 3-star priority widget in the ticket list
-- Display the priority widget in the ticket detail page sidebar (after the ticket number)
+Add fieds in ticket creation portal form for priority.
 
 # Installation
 
 Use Odoo normal module installation procedure to install
-`helpdesk_portal_ticket_priority_form`.
-
-# Configuration
-
-No configuration is required. The priority field and widgets are automatically
-available once the module is installed.
-
-# Usage
-
-- **Ticket creation**: When creating a new ticket from the portal, users can
-  select a priority level from a dropdown.
-- **Ticket list**: The priority is displayed as a 3-star widget in the tickets
-  list view.
-- **Ticket detail**: The priority widget is shown in the sidebar, just below
-  the ticket number.
+`helpdesk_portal_ticket_enriched_description_form`.
 
 # Known issues / Roadmap
 
@@ -35,7 +15,7 @@ None yet.
 
 # Bug Tracker
 
-Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`\_. In case of
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
 trouble, please check there if your issue has already been
 reported. If you spotted it first, help us smashing it by providing a
 detailed and welcomed feedback.

helpdesk_portal_ticket_priority_form/__manifest__.py

@@ -3,7 +3,7 @@
 
 {
     "name": "helpdesk_portal_ticket_priority_form",
-    "version": "18.0.1.0.0",
+    "version": "16.0.1.0.0",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",

helpdesk_portal_ticket_priority_form/views/helpdesk_ticket_templates.xml

@@ -48,10 +48,9 @@
     <!-- Ticket portal page -->
     <template id="portal_helpdesk_ticket_page_priority" name="Ticket Portal Template : Priority"
         inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page">
-        <xpath expr="//h2[@t-field='ticket.number']" position="after">
-            <div class="mt-2">
-                <t t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template" />
-            </div>
+        <xpath expr="//h5/div/span" position="before">
+            <t
+                t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template" />
         </xpath>
     </template>
-</odoo>
+</odoo>

helpdesk_portal_timesheet/README.rst

@@ -2,23 +2,7 @@
 helpdesk_portal_timesheet
 =========================
 
-Show ticket timesheets in portal view.
-
-This module extends the ``helpdesk_mgmt_timesheet`` module by displaying
-timesheet entries directly on the portal ticket detail page. It provides:
-
-* A "Timesheets" section on the ticket portal page showing all logged time
-  entries.
-* A table displaying for each timesheet line:
-
-  * Date
-  * Employee name
-  * Description
-  * Time spent (in hours or days depending on the company UoM setting)
-
-* A footer row showing the total time spent on the ticket.
-* Automatic filtering of timesheet lines marked as "excluded from sale order"
-  (using the ``sale_timesheet_line_exclude`` module).
+Show ticket timesheets in portal view
 
 Installation
 ============
@@ -26,13 +10,6 @@ Installation
 Use Odoo normal module installation procedure to install
 ``helpdesk_portal_timesheet``.
 
-This module depends on:
-
-* ``helpdesk_mgmt_timesheet``: provides the timesheet functionality on helpdesk
-  tickets.
-* ``sale_timesheet_line_exclude``: provides the ability to exclude timesheet
-  lines from sale orders (excluded lines are not shown in the portal).
-
 Known issues / Roadmap
 ======================
 
@@ -41,7 +18,7 @@ None yet.
 Bug Tracker
 ===========
 
-Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`_. In case of
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk_portal_timesheet/issues>`_. In case of
 trouble, please check there if your issue has already been
 reported. If you spotted it first, help us smashing it by providing a
 detailed and welcomed feedback.
@@ -52,14 +29,13 @@ Credits
 Contributors
 ------------
 
-* Elabore - `Email <mailto:contact@elabore.coop>`_
-* Laetitia Da Costa - `Email <mailto:laetitia.dacosta@elabore.coop>`_
+* `Elabore <mailto:contact@elabore.coop>`
+* `Laetitia Da Costa <mailto: laetitia.dacosta@elabore.coop>`
 
 Funders
 -------
 
 The development of this module has been financially supported by:
-
 * Elabore (https://elabore.coop)
 
 

helpdesk_portal_timesheet/__manifest__.py

@@ -3,7 +3,7 @@
 
 {
     "name": "helpdesk_portal_timesheet",
-    "version": "18.0.1.0.0",
+    "version": "16.0.1.0.1",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Elabore",
@@ -12,8 +12,7 @@
     "summary": "Show ticket timesheets in portal view",
     # any module necessary for this one to work correctly
     "depends": [
-        "helpdesk_mgmt_timesheet",
-        "sale_timesheet_line_exclude",
+        "helpdesk_mgmt_timesheet","sale_timesheet_line_exclude",
     ],
     "qweb": [],
     "external_dependencies": {
@@ -32,4 +31,4 @@
     # and independently installed.  Used for synergetic or glue modules.
     "auto_install": False,
     "application": False,
-}
+}

helpdesk_portal_timesheet/views/ticket_timesheet_portal_templates.xml

@@ -33,7 +33,7 @@
                 <tr>
                     <th colspan="3"></th>
                     <th class="text-end">
-                        <t t-set="timesheets_amount" t-value="round(sum(timesheets.filtered(lambda t: not t.exclude_from_sale_order).mapped('unit_amount')), 2) or 0.0"></t>
+                        <t t-set="timesheets_amount" t-value="round(sum(timesheets.mapped('unit_amount')), 2) or 0.0"></t>
                         <div t-if="is_uom_day">
                             <strong>Days Spent:</strong>
                             <span t-esc="timesheets._convert_hours_to_days(timesheets_amount)" t-options='{"widget": "timesheet_uom"}'/>
@@ -47,10 +47,9 @@
             </tfoot>
         </table>
     </template>
-
     <!-- Inheritance to display timesheets on the ticket portal page -->
     <template id="portal_helpdesk_ticket_page_inherit_timesheet" inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page" name="Ticket Portal Template with Timesheets">
-        <xpath expr="//div[@id='card_body']" position="inside">
+        <xpath expr="//t[@t-set='card_body']" position="inside">
             <div class="container mt-4" t-if="ticket.timesheet_ids">
                 <hr class="mt-4 mb-1"/>
                 <h5 id="ticket_timesheets" class="mt-2 mb-2" data-anchor="true">Timesheets</h5>

helpdesk_request_type/README.rst

@@ -4,35 +4,12 @@ helpdesk_request_type
 
 Add request type field in helpdesk ticket.
 
-This module extends the ``helpdesk_mgmt`` module by adding a new "Request Type"
-concept to categorize tickets. It provides:
-
-* A new ``helpdesk.request.type`` model to define request types with a name and
-  a sequence for ordering.
-* A ``request_type_id`` field on helpdesk tickets.
-* Backend views integration:
-
-  * Form view: selection widget displayed before tags.
-  * Kanban view: request type displayed as a badge.
-  * List view: optional column after the assigned user.
-  * Search view: filter and group by request type.
-
-* Portal integration:
-
-  * Request type displayed on the ticket detail page.
-  * Request type selection when creating a new ticket from the portal.
-
-* A configuration menu to manage request types (Helpdesk > Configuration >
-  Request Types) with drag-and-drop ordering.
-
 Installation
 ============
 
 Use Odoo normal module installation procedure to install
 ``helpdesk_request_type``.
 
-This module depends on ``helpdesk_mgmt`` which must be abailable.
-
 Known issues / Roadmap
 ======================
 
@@ -41,7 +18,7 @@ None yet.
 Bug Tracker
 ===========
 
-Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`_. In case of
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`_. In case of
 trouble, please check there if your issue has already been
 reported. If you spotted it first, help us smashing it by providing a
 detailed and welcomed feedback.

helpdesk_request_type/__manifest__.py

@@ -3,7 +3,7 @@
 
 {
     "name": "helpdesk_request_type",
-    "version": "18.0.1.0.0",
+    "version": "16.0.1.0.1",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",

helpdesk_request_type/views/helpdesk_request_type.xml

@@ -2,20 +2,20 @@
 <odoo>
 
     <record id="helpdesk_request_type_view_tree" model="ir.ui.view">
-        <field name="name">helpdesk.request.type.view.list</field>
+        <field name="name">helpdesk.request.type.view.tree</field>
         <field name="model">helpdesk.request.type</field>
         <field name="arch" type="xml">
-            <list editable="top" default_order="sequence">
+            <tree string="Request Types" editable="top" default_order="sequence">
                 <field name="sequence" widget="handle" />
                 <field name="name" />
-            </list>
+            </tree>
         </field>
     </record>
 
     <record id="act_helpdesk_request_types_list" model="ir.actions.act_window">
         <field name="name">Request Types</field>
         <field name="res_model">helpdesk.request.type</field>
-        <field name="view_mode">list</field>
+        <field name="view_mode">tree</field>
     </record>
 
     <menuitem

helpdesk_request_type/views/helpdesk_ticket.xml

@@ -26,7 +26,7 @@
     </record>
 
     <record id="ticket_view_tree_request_type" model="ir.ui.view">
-        <field name="name">helpdesk.ticket.list.request.type</field>
+        <field name="name">helpdesk.ticket.tree.request.type</field>
         <field name="inherit_id" ref="helpdesk_mgmt.ticket_view_tree" />
         <field name="model">helpdesk.ticket</field>
         <field name="arch" type="xml">

helpdesk_request_type/views/helpdesk_ticket_templates.xml

@@ -1,8 +1,8 @@
 <?xml version="1.0" encoding="utf-8"?>
 <odoo>
     <template id="portal_helpdesk_ticket_request_type" name="My Ticket: Request Type"
-        inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page" >
-        <xpath expr="//div[@t-if='ticket.category_id']" position="after">
+        inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page" priority="40">
+        <xpath expr="//div[@name='portal_ticket_col_0']" position="inside">
             <div t-if="ticket.request_type_id">
                 <strong>Request type:</strong>
                 <span t-field="ticket.request_type_id" />

helpdesk_ticket_task_domain/.gitignore

@@ -1,2 +0,0 @@
-*.*~
-*pyc

helpdesk_ticket_task_domain/README.md

@@ -1,36 +0,0 @@
-===========================
-helpdesk_ticket_task_domain
-===========================
-
-This module adjusts the domain applied to task field in order to limit
-selection to tasks in any of unfolded stages.
-
-# Installation
-
-Use Odoo normal module installation procedure to install
-`helpdesk_ticket_task_domain`.
-
-# Known issues / Roadmap
-
-# Bug Tracker
-
-Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
-trouble, please check there if your issue has already been
-reported. If you spotted it first, help us smashing it by providing a
-detailed and welcomed feedback.
-
-# Credits
-
-## Contributors
-
-- Quentin Mondot
-
-## Funders
-
-The development of this module has been financially supported by:
-
-- Elabore (https://elabore.coop)
-
-## Maintainer
-
-This module is maintained by Elabore.

helpdesk_ticket_task_domain/__manifest__.py

@@ -1,20 +0,0 @@
-# Copyright 2025 Quentin Mondot
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-{
-    "name": "helpdesk_ticket_task_domain",
-    "version": "18.0.1.0.0",
-    "author": "Elabore",
-    "website": "https://elabore.coop",
-    "maintainer": "Quentin Mondot",
-    "license": "AGPL-3",
-    "category": "Tools",
-    "summary": "This module adjusts the domain applied to task field in order to limit "
-               "selection to tasks in any of unfolded stages.",
-    "depends": ["helpdesk_mgmt_project"],
-    "data": [
-        "views/ticket_view_form_task_domain.xml"
-    ],
-    "installable": True,
-    "auto_install": True,
-    "application": False,
-}

helpdesk_ticket_task_domain/views/ticket_view_form_task_domain.xml

@@ -1,16 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<odoo>
-    <record id="ticket_view_form_task_domain" model="ir.ui.view">
-        <field name="name">helpdesk.ticket.form.task.domain</field>
-        <field name="model">helpdesk.ticket</field>
-        <field name="inherit_id" ref="helpdesk_mgmt_project.ticket_view_form" />
-        <field name="priority" eval="99" />
-        <field name="arch" type="xml">
-            <xpath expr="//field[@name='task_id' and @domain]" position="attributes">
-                <attribute
-                        name="domain"
-                >[('project_id', '=', project_id),('stage_id.fold', '=', False)]</attribute>
-            </xpath>
-        </field>
-    </record>
-</odoo>

helpdesk_timesheet_exclude_from_sale_order/README.md

@@ -2,32 +2,12 @@
 helpdesk_timesheet_exclude_from_sale_order
 ==========================================
 
-Add exclude_from_sale_order field in ticket's timesheets.
-
-This module is a glue module that bridges the ``sale_timesheet_line_exclude``
-functionality with the helpdesk ticket timesheet view. It provides:
-
-* The ``exclude_from_sale_order`` checkbox displayed on each timesheet line
-  in the helpdesk ticket form view.
-* Allows users to mark specific timesheet entries as excluded from invoicing
-  directly from the ticket, without having to navigate to the timesheet or
-  project views.
-
-This is particularly useful when some time spent on a ticket should not be
-billed to the customer (e.g., internal investigation, training, goodwill
-gestures).
+Add exclude_from_sale_order field in ticket's timesheets
 
 # Installation
 
 Use Odoo normal module installation procedure to install
-``helpdesk_timesheet_exclude_from_sale_order``.
-
-This module depends on:
-
-* ``helpdesk_mgmt_timesheet``: provides the timesheet functionality on helpdesk
-  tickets.
-* ``sale_timesheet_line_exclude``: provides the ``exclude_from_sale_order``
-  field on timesheet lines.
+`helpdesk_timesheet_exclude_from_sale_order`.
 
 # Known issues / Roadmap
 
@@ -35,7 +15,7 @@ None yet.
 
 # Bug Tracker
 
-Bugs are tracked on [our issues website](https://git.elabore.coop/Elabore/helpdesk-tools/issues). In case of
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
 trouble, please check there if your issue has already been
 reported. If you spotted it first, help us smashing it by providing a
 detailed and welcomed feedback.

helpdesk_timesheet_exclude_from_sale_order/__manifest__.py

@@ -2,7 +2,7 @@
 # License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
 {
     "name": "helpdesk_timesheet_exclude_from_sale_order",
-    "version": "18.0.1.0.0",
+    "version": "16.0.1.0.0",
     "summary": "Exclude tickets from sale timesheets",
     "author": "Boris Gallet, Elabore Coop",
     "website": "https://elabore.coop",

helpdesk_transfer_timesheet_to_task/README.md

@@ -2,35 +2,14 @@
 helpdesk_transfer_timesheet_to_task
 ===================================
 
-Automatically transfer timesheets from a ticket to its linked task.
-
-This module extends the ``helpdesk_mgmt_timesheet`` module by automatically
-transferring timesheet entries when a task is linked to a ticket. It provides:
-
-* An onchange handler on the ``task_id`` field of helpdesk tickets.
-* When a task is linked to a ticket, all timesheets from the ticket are
-  automatically assigned to the task.
-* Protection against double invoicing: timesheets that have already been
-  invoiced (i.e., have a ``timesheet_invoice_id``) are NOT transferred to the
-  task and remain on the ticket.
-
-This is particularly useful when a ticket is converted to a task and you want
-to keep the time tracking history on the task for project management and
-invoicing purposes.
+This module assigns the field task of the timesheets' ticket to the task linked to the ticket.
+Exception : the timesheet is not transfered to the task linked to the ticket if
+it has already been invoiced (timesheet_invoice_id != False).
 
 # Installation
 
 Use Odoo normal module installation procedure to install
-``helpdesk_transfer_timesheet_to_task``.
-
-This module depends on:
-
-* ``helpdesk_mgmt``: provides the base helpdesk ticket functionality.
-* ``helpdesk_mgmt_project``: provides the link between tickets and projects
-  (including the ``task_id`` field on tickets).
-* ``helpdesk_mgmt_timesheet``: provides timesheet functionality on tickets.
-* ``sale_timesheet``: provides the invoicing link on timesheets
-  (``timesheet_invoice_id`` field).
+`helpdesk_transfer_timesheets_to_task`.
 
 # Known issues / Roadmap
 
@@ -38,7 +17,7 @@ None.
 
 # Bug Tracker
 
-Bugs are tracked on [our issues website](https://git.elabore.coop/Elabore/helpdesk-tools/issues). In case of
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
 trouble, please check there if your issue has already been
 reported. If you spotted it first, help us smashing it by providing a
 detailed and welcomed feedback.

helpdesk_transfer_timesheet_to_task/__manifest__.py

@@ -2,7 +2,7 @@
 # License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
 {
     "name": "helpdesk_transfer_timesheet_to_task",
-    "version": "18.0.1.0.0",
+    "version": "16.0.1.0.0",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Quentin Mondot",

helpdesk_transfer_timesheet_to_task/tests/test_helpdesk_ticket.py

@@ -2,23 +2,22 @@ from odoo.tests.common import TransactionCase
 
 
 class TestHelpdeskTicket(TransactionCase):
-    @classmethod
-    def setUpClass(cls):
-        super().setUpClass()
-        cls.env = cls.env(context=dict(cls.env.context, tracking_disable=True))
-        cls.HelpdeskTicket = cls.env["helpdesk.ticket"]
-        cls.ProjectTask = cls.env["project.task"]
-        cls.AccountAnalyticLine = cls.env["account.analytic.line"]
-        cls.AccountMove = cls.env["account.move"]
-        cls.Project = cls.env["project.project"]
 
-        cls.project = cls.Project.create(
+    def setUp(self):
+        super(TestHelpdeskTicket, self).setUp()
+        self.HelpdeskTicket = self.env["helpdesk.ticket"]
+        self.ProjectTask = self.env["project.task"]
+        self.AccountAnalyticLine = self.env["account.analytic.line"]
+        self.AccountMove = self.env["account.move"]
+        self.Project = self.env["project.project"]
+
+        self.project = self.Project.create(
             {"name": "Test project", "allow_timesheets": True}
         )
-        cls.analytic_account = cls.project.analytic_account_id
+        self.analytic_account = self.project.analytic_account_id
         # Create a sample task
-        cls.task = cls.ProjectTask.create(
-            {"name": "Sample Task", "project_id": cls.project.id}
+        self.task = self.ProjectTask.create(
+            {"name": "Sample Task", "project_id": self.project.id}
         )
 
     def test_timesheet_added_to_linked_task(self):

helpdesk_user_default_ticket_team/README.rst

@@ -3,23 +3,8 @@ helpdesk_user_default_ticket_team
 =================================
 
 Automate ticket team attribution when ticket created by portal user.
-
-This module extends the ``helpdesk_mgmt`` module by allowing to configure a
-default helpdesk team per user. It provides:
-
-* A new ``default_helpdesk_ticket_team_id`` field on the user form, located in
-  the Preferences tab.
-* Automatic team assignment when a ticket is created:
-
-  * If the ticket has no team assigned and has a linked partner.
-  * The module looks up the portal user associated with the partner.
-  * If the user has a default helpdesk team configured, it is automatically
-    assigned to the ticket.
-  * If the assigned team has a default project, the ticket is also linked to
-    that project.
-
-This is particularly useful for multi-company or multi-team environments where
-portal users should always have their tickets routed to a specific team.
+- configure default team on portal user form view
+- assign automatically the new tickets to the team configured in the user's profile.
 
 Installation
 ============
@@ -27,11 +12,6 @@ Installation
 Use Odoo normal module installation procedure to install
 ``helpdesk_user_default_ticket_team``.
 
-This module depends on:
-
-* ``helpdesk_mgmt``: provides the base helpdesk ticket functionality.
-* ``helpdesk_mgmt_project``: provides the link between tickets and projects.
-
 Known issues / Roadmap
 ======================
 
@@ -40,7 +20,7 @@ None yet.
 Bug Tracker
 ===========
 
-Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`_. In case of
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`_. In case of
 trouble, please check there if your issue has already been
 reported. If you spotted it first, help us smashing it by providing a
 detailed and welcomed feedback.
@@ -51,13 +31,12 @@ Credits
 Contributors
 ------------
 
-* Stéphan Sainléger - `Email <mailto:stephan.sainleger@elabore.coop>`_
+* Stéphan Sainléger
 
 Funders
 -------
 
 The development of this module has been financially supported by:
-
 * Elabore (https://elabore.coop)
 
 

helpdesk_user_default_ticket_team/__init__.py

@@ -1,2 +1,3 @@
+# -*- coding: utf-8 -*-
 
 from . import models

helpdesk_user_default_ticket_team/__manifest__.py

@@ -3,7 +3,7 @@
 
 {
     "name": "helpdesk_user_default_ticket_team",
-    "version": "18.0.1.0.0",
+    "version": "16.0.1.1.0",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",

helpdesk_user_default_ticket_team/models/helpdesk_ticket.py

@@ -1,5 +1,4 @@
-from odoo import api, models
-
+from odoo import  api, fields, models, tools
 
 class HelpdeskTicket(models.Model):
     _inherit = "helpdesk.ticket"

helpdesk_user_default_ticket_team/models/res_users.py

@@ -1,9 +1,6 @@
-from odoo import fields, models
-
+from odoo import _, api, fields, models
 
 class Users(models.Model):
     _inherit = "res.users"
 
-    default_helpdesk_ticket_team_id = fields.Many2one(
-        "helpdesk.ticket.team", string="Default Helpdesk Team"
-    )
+    default_helpdesk_ticket_team_id = fields.Many2one('helpdesk.ticket.team', string='Default Helpdesk Team')