[NEW] helpdesk_portal_ticket_priority_form: create add-on

.editorconfig

@@ -1,20 +0,0 @@
-# Configuration for known file extensions
-[*.{css,js,json,less,md,py,rst,sass,scss,xml,yaml,yml}]
-charset = utf-8
-end_of_line = lf
-indent_size = 4
-indent_style = space
-insert_final_newline = true
-trim_trailing_whitespace = true
-
-[*.{json,yml,yaml,rst,md}]
-indent_size = 2
-
-# Do not configure editor for libs and autogenerated content
-[{*/static/{lib,src/lib}/**,*/static/description/index.html,*/readme/../README.rst}]
-charset = unset
-end_of_line = unset
-indent_size = unset
-indent_style = unset
-insert_final_newline = false
-trim_trailing_whitespace = false

.eslintrc.yml

@@ -1,188 +0,0 @@
-env:
-  browser: true
-  es6: true
-
-# See https://github.com/OCA/odoo-community.org/issues/37#issuecomment-470686449
-parserOptions:
-  ecmaVersion: 2019
-
-overrides:
-  - files:
-      - "**/*.esm.js"
-    parserOptions:
-      sourceType: module
-
-# Globals available in Odoo that shouldn't produce errorings
-globals:
-  _: readonly
-  $: readonly
-  fuzzy: readonly
-  jQuery: readonly
-  moment: readonly
-  odoo: readonly
-  openerp: readonly
-  owl: readonly
-  luxon: readonly
-
-# Styling is handled by Prettier, so we only need to enable AST rules;
-# see https://github.com/OCA/maintainer-quality-tools/pull/618#issuecomment-558576890
-rules:
-  accessor-pairs: warn
-  array-callback-return: warn
-  callback-return: warn
-  capitalized-comments:
-    - warn
-    - always
-    - ignoreConsecutiveComments: true
-      ignoreInlineComments: true
-  complexity:
-    - warn
-    - 15
-  constructor-super: warn
-  dot-notation: warn
-  eqeqeq: warn
-  global-require: warn
-  handle-callback-err: warn
-  id-blacklist: warn
-  id-match: warn
-  init-declarations: error
-  max-depth: warn
-  max-nested-callbacks: warn
-  max-statements-per-line: warn
-  no-alert: warn
-  no-array-constructor: warn
-  no-caller: warn
-  no-case-declarations: warn
-  no-class-assign: warn
-  no-cond-assign: error
-  no-const-assign: error
-  no-constant-condition: warn
-  no-control-regex: warn
-  no-debugger: error
-  no-delete-var: warn
-  no-div-regex: warn
-  no-dupe-args: error
-  no-dupe-class-members: error
-  no-dupe-keys: error
-  no-duplicate-case: error
-  no-duplicate-imports: error
-  no-else-return: warn
-  no-empty-character-class: warn
-  no-empty-function: error
-  no-empty-pattern: error
-  no-empty: warn
-  no-eq-null: error
-  no-eval: error
-  no-ex-assign: error
-  no-extend-native: warn
-  no-extra-bind: warn
-  no-extra-boolean-cast: warn
-  no-extra-label: warn
-  no-fallthrough: warn
-  no-func-assign: error
-  no-global-assign: error
-  no-implicit-coercion:
-    - warn
-    - allow: ["~"]
-  no-implicit-globals: warn
-  no-implied-eval: warn
-  no-inline-comments: warn
-  no-inner-declarations: warn
-  no-invalid-regexp: warn
-  no-irregular-whitespace: warn
-  no-iterator: warn
-  no-label-var: warn
-  no-labels: warn
-  no-lone-blocks: warn
-  no-lonely-if: error
-  no-mixed-requires: error
-  no-multi-str: warn
-  no-native-reassign: error
-  no-negated-condition: warn
-  no-negated-in-lhs: error
-  no-new-func: warn
-  no-new-object: warn
-  no-new-require: warn
-  no-new-symbol: warn
-  no-new-wrappers: warn
-  no-new: warn
-  no-obj-calls: warn
-  no-octal-escape: warn
-  no-octal: warn
-  no-param-reassign: warn
-  no-path-concat: warn
-  no-process-env: warn
-  no-process-exit: warn
-  no-proto: warn
-  no-prototype-builtins: warn
-  no-redeclare: warn
-  no-regex-spaces: warn
-  no-restricted-globals: warn
-  no-restricted-imports: warn
-  no-restricted-modules: warn
-  no-restricted-syntax: warn
-  no-return-assign: error
-  no-script-url: warn
-  no-self-assign: warn
-  no-self-compare: warn
-  no-sequences: warn
-  no-shadow-restricted-names: warn
-  no-shadow: warn
-  no-sparse-arrays: warn
-  no-sync: warn
-  no-this-before-super: warn
-  no-throw-literal: warn
-  no-undef-init: warn
-  no-undef: error
-  no-unmodified-loop-condition: warn
-  no-unneeded-ternary: error
-  no-unreachable: error
-  no-unsafe-finally: error
-  no-unused-expressions: error
-  no-unused-labels: error
-  no-unused-vars: error
-  no-use-before-define: error
-  no-useless-call: warn
-  no-useless-computed-key: warn
-  no-useless-concat: warn
-  no-useless-constructor: warn
-  no-useless-escape: warn
-  no-useless-rename: warn
-  no-void: warn
-  no-with: warn
-  operator-assignment: [error, always]
-  prefer-const: warn
-  radix: warn
-  require-yield: warn
-  sort-imports: warn
-  spaced-comment: [error, always]
-  strict: [error, function]
-  use-isnan: error
-  valid-jsdoc:
-    - warn
-    - prefer:
-        arg: param
-        argument: param
-        augments: extends
-        constructor: class
-        exception: throws
-        func: function
-        method: function
-        prop: property
-        return: returns
-        virtual: abstract
-        yield: yields
-      preferType:
-        array: Array
-        bool: Boolean
-        boolean: Boolean
-        number: Number
-        object: Object
-        str: String
-        string: String
-      requireParamDescription: false
-      requireReturn: false
-      requireReturnDescription: false
-      requireReturnType: false
-  valid-typeof: warn
-  yoda: warn

.github/workflows/pre-commit.yml

@@ -1,42 +0,0 @@
-name: pre-commit
-
-on:
-  pull_request:
-    branches:
-      - "16.0*"
-
-jobs:
-  pre-commit:
-    runs-on: ubuntu-22.04
-    steps:
-      - uses: actions/checkout@v4
-      - uses: actions/setup-python@v5
-        with:
-          python-version: "3.11"
-      - name: Get python version
-        run: echo "PY=$(python -VV | sha256sum | cut -d' ' -f1)" >> $GITHUB_ENV
-      - uses: actions/cache@v4
-        with:
-          path: ~/.cache/pre-commit
-          key: pre-commit|${{ env.PY }}|${{ hashFiles('.pre-commit-config.yaml') }}
-      - name: Install pre-commit
-        run: pip install pre-commit
-      - name: Run pre-commit
-        run: pre-commit run --all-files --show-diff-on-failure --color=always
-        env:
-          # Consider valid a PR that changes README fragments but doesn't
-          # change the README.rst file itself. It's not really a problem
-          # because the bot will update it anyway after merge. This way, we
-          # lower the barrier for functional contributors that want to fix the
-          # readme fragments, while still letting developers get README
-          # auto-generated (which also helps functionals when using runboat).
-          # DOCS https://pre-commit.com/#temporarily-disabling-hooks
-          SKIP: oca-gen-addon-readme
-      - name: Check that all files generated by pre-commit are in git
-        run: |
-          newfiles="$(git ls-files --others --exclude-from=.gitignore)"
-          if [ "$newfiles" != "" ] ; then
-              echo "Please check-in the following files:"
-              echo "$newfiles"
-              exit 1
-          fi

.gitignore

@@ -1,88 +0,0 @@
-# Byte-compiled / optimized / DLL files
-__pycache__/
-*.py[cod]
-/.venv
-/.pytest_cache
-/.ruff_cache
-
-# C extensions
-*.so
-
-# Distribution / packaging
-.Python
-env/
-bin/
-build/
-develop-eggs/
-dist/
-eggs/
-lib64/
-parts/
-sdist/
-var/
-*.egg-info/
-.installed.cfg
-*.egg
-*.eggs
-
-# Windows installers
-*.msi
-
-# Debian packages
-*.deb
-
-# Redhat packages
-*.rpm
-
-# MacOS packages
-*.dmg
-*.pkg
-
-# Installer logs
-pip-log.txt
-pip-delete-this-directory.txt
-
-# Unit test / coverage reports
-htmlcov/
-.tox/
-.coverage
-.cache
-nosetests.xml
-coverage.xml
-
-# Translations
-*.mo
-
-# Pycharm
-.idea
-
-# Eclipse
-.settings
-
-# Visual Studio cache/options directory
-.vs/
-.vscode
-
-# OSX Files
-.DS_Store
-
-# Django stuff:
-*.log
-
-# Mr Developer
-.mr.developer.cfg
-.project
-.pydevproject
-
-# Rope
-.ropeproject
-
-# Sphinx documentation
-docs/_build/
-
-# Backup files
-*~
-*.swp
-
-# OCA rules
-!static/lib/

.pre-commit-config.yaml

@@ -1,146 +0,0 @@
-exclude: |
-  (?x)
-  # NOT INSTALLABLE ADDONS
-  # END NOT INSTALLABLE ADDONS
-  # Files and folders generated by bots, to avoid loops
-  ^setup/|/static/description/index\.html$|
-  # We don't want to mess with tool-generated files
-  .svg$|/tests/([^/]+/)?cassettes/|^.copier-answers.yml$|^.github/|^eslint.config.cjs|^prettier.config.cjs|
-  # Maybe reactivate this when all README files include prettier ignore tags?
-  ^README\.md$|
-  # Library files can have extraneous formatting (even minimized)
-  /static/(src/)?lib/|
-  # Repos using Sphinx to generate docs don't need prettying
-  ^docs/_templates/.*\.html$|
-  # Don't bother non-technical authors with formatting issues in docs
-  readme/.*\.(rst|md)$|
-  # Ignore build and dist directories in addons
-  /build/|/dist/|
-  # Ignore test files in addons
-  /tests/samples/.*|
-  # You don't usually want a bot to modify your legal texts
-  (LICENSE.*|COPYING.*)
-default_language_version:
-  python: python3
-  node: "16.17.0"
-repos:
-  - repo: local
-    hooks:
-      # These files are most likely copier diff rejection junks; if found,
-      # review them manually, fix the problem (if needed) and remove them
-      - id: forbidden-files
-        name: forbidden files
-        entry: found forbidden files; remove them
-        language: fail
-        files: "\\.rej$"
-      - id: en-po-files
-        name: en.po files cannot exist
-        entry: found a en.po file
-        language: fail
-        files: '[a-zA-Z0-9_]*/i18n/en\.po$'
-  - repo: https://github.com/oca/maintainer-tools
-    rev: f9b919b9868143135a9c9cb03021089cabba8223
-    hooks:
-      # update the NOT INSTALLABLE ADDONS section above
-      - id: oca-update-pre-commit-excluded-addons
-      - id: oca-fix-manifest-website
-        args: ["https://github.com/elabore-coop/helpdesk-tools"]
-      - id: oca-gen-addon-readme
-        args:
-          - --addons-dir=.
-          - --branch=16.0
-          - --org-name=OCA
-          - --repo-name=helpdesk-tools
-          - --if-source-changed
-          - --keep-source-digest
-  - repo: https://github.com/OCA/odoo-pre-commit-hooks
-    rev: v0.1.4
-    hooks:
-      - id: oca-checks-odoo-module
-      - id: oca-checks-po
-        args:
-          - --disable=po-pretty-format
-  - repo: local
-    hooks:
-      - id: prettier
-        name: prettier (with plugin-xml)
-        entry: prettier
-        args:
-          - --write
-          - --list-different
-          - --ignore-unknown
-        types: [text]
-        files: \.(css|htm|html|js|json|jsx|less|md|scss|toml|ts|xml|yaml|yml)$
-        language: node
-        additional_dependencies:
-          - "prettier@2.7.1"
-          - "@prettier/plugin-xml@2.2.0"
-  - repo: local
-    hooks:
-      - id: eslint
-        name: eslint
-        entry: eslint
-        args:
-          - --color
-          - --fix
-        verbose: true
-        types: [javascript]
-        language: node
-        additional_dependencies:
-          - "eslint@8.24.0"
-          - "eslint-plugin-jsdoc@"
-  - repo: https://github.com/pre-commit/pre-commit-hooks
-    rev: v5.0.0
-    hooks:
-      - id: trailing-whitespace
-        # exclude autogenerated files
-        exclude: /README\.rst$|\.pot?$
-      - id: end-of-file-fixer
-        # exclude autogenerated files
-        exclude: /README\.rst$|\.pot?$
-      - id: debug-statements
-      - id: fix-encoding-pragma
-        args: ["--remove"]
-      - id: check-case-conflict
-      - id: check-docstring-first
-      - id: check-executables-have-shebangs
-      - id: check-merge-conflict
-        # exclude files where underlines are not distinguishable from merge conflicts
-        exclude: /README\.rst$|^docs/.*\.rst$
-      - id: check-symlinks
-      - id: check-xml
-      - id: mixed-line-ending
-        args: ["--fix=lf"]
-  - repo: https://github.com/PyCQA/docformatter
-    rev: v1.7.7
-    hooks:
-      - id: docformatter
-        args: [
-            "--in-place", # modify the files
-            "--recursive", # run on all the files
-            "--wrap-summaries",
-            "88", # max length of 1st line
-            "--wrap-descriptions",
-            "88", # max length of other lines
-            "--pre-summary-newline", # new line before a long summary
-            "--make-summary-multi-line", # force summary on multilines
-          ]
-        additional_dependencies: ["tomli"] # if Python <3.11
-  - repo: https://github.com/astral-sh/ruff-pre-commit
-    rev: v0.12.0
-    hooks:
-      - id: ruff
-        args: [--fix, --exit-non-zero-on-fix]
-      - id: ruff-format
-  - repo: https://github.com/OCA/pylint-odoo
-    rev: v9.1.3
-    hooks:
-      - id: pylint_odoo
-        name: pylint with optional checks
-        args:
-          - --rcfile=.pylintrc
-          - --exit-zero
-        verbose: true
-      - id: pylint_odoo
-        args:
-          - --rcfile=.pylintrc-mandatory

.prettierrc.yml

@@ -1,8 +0,0 @@
-# Defaults for all prettier-supported languages.
-# Prettier will complete this with settings from .editorconfig file.
-bracketSpacing: false
-printWidth: 88
-proseWrap: always
-semi: true
-trailingComma: "es5"
-xmlWhitespaceSensitivity: "strict"

.pylintrc

@@ -1,123 +0,0 @@
-
-
-[MASTER]
-load-plugins=pylint_odoo
-score=n
-
-[ODOOLINT]
-readme-template-url="https://github.com/OCA/maintainer-tools/blob/master/template/module/README.rst"
-manifest-required-authors=Elabore
-manifest-required-keys=license
-manifest-deprecated-keys=description,active
-license-allowed=AGPL-3,GPL-2,GPL-2 or any later version,GPL-3,GPL-3 or any later version,LGPL-3
-valid-odoo-versions=16.0
-
-[MESSAGES CONTROL]
-disable=all
-
-# This .pylintrc contains optional AND mandatory checks and is meant to be
-# loaded in an IDE to have it check everything, in the hope this will make
-# optional checks more visible to contributors who otherwise never look at a
-# green travis to see optional checks that failed.
-# .pylintrc-mandatory containing only mandatory checks is used the pre-commit
-# config as a blocking check.
-
-enable=anomalous-backslash-in-string,
-    api-one-deprecated,
-    api-one-multi-together,
-    assignment-from-none,
-    attribute-deprecated,
-    class-camelcase,
-    dangerous-default-value,
-    dangerous-view-replace-wo-priority,
-    development-status-allowed,
-    duplicate-id-csv,
-    duplicate-key,
-    duplicate-xml-fields,
-    duplicate-xml-record-id,
-    eval-referenced,
-    eval-used,
-    incoherent-interpreter-exec-perm,
-    license-allowed,
-    manifest-author-string,
-    manifest-deprecated-key,
-    manifest-required-author,
-    manifest-required-key,
-    manifest-version-format,
-    method-compute,
-    method-inverse,
-    method-required-super,
-    method-search,
-    openerp-exception-warning,
-    pointless-statement,
-    pointless-string-statement,
-    print-used,
-    redundant-keyword-arg,
-    redundant-modulename-xml,
-    reimported,
-    relative-import,
-    return-in-init,
-    rst-syntax-error,
-    sql-injection,
-    too-few-format-args,
-    translation-field,
-    translation-required,
-    unreachable,
-    use-vim-comment,
-    wrong-tabs-instead-of-spaces,
-    xml-syntax-error,
-    attribute-string-redundant,
-    character-not-valid-in-resource-link,
-    consider-merging-classes-inherited,
-    context-overridden,
-    create-user-wo-reset-password,
-    dangerous-filter-wo-user,
-    dangerous-qweb-replace-wo-priority,
-    deprecated-data-xml-node,
-    deprecated-openerp-xml-node,
-    duplicate-po-message-definition,
-    except-pass,
-    file-not-used,
-    invalid-commit,
-    manifest-maintainers-list,
-    missing-newline-extrafiles,
-    missing-readme,
-    missing-return,
-    odoo-addons-relative-import,
-    old-api7-method-defined,
-    po-msgstr-variables,
-    po-syntax-error,
-    renamed-field-parameter,
-    resource-not-exist,
-    str-format-used,
-    test-folder-imported,
-    translation-contains-variable,
-    translation-positional-used,
-    unnecessary-utf8-coding-comment,
-    website-manifest-key-not-valid-uri,
-    xml-attribute-translatable,
-    xml-deprecated-qweb-directive,
-    xml-deprecated-tree-attribute,
-    external-request-timeout,
-    # messages that do not cause the lint step to fail
-    consider-merging-classes-inherited,
-    create-user-wo-reset-password,
-    dangerous-filter-wo-user,
-    deprecated-module,
-    file-not-used,
-    invalid-commit,
-    missing-manifest-dependency,
-    missing-newline-extrafiles,
-    missing-readme,
-    no-utf8-coding-comment,
-    odoo-addons-relative-import,
-    old-api7-method-defined,
-    redefined-builtin,
-    too-complex,
-    unnecessary-utf8-coding-comment
-
-
-[REPORTS]
-msg-template={path}:{line}: [{msg_id}({symbol}), {obj}] {msg}
-output-format=colorized
-reports=no

.pylintrc-mandatory

@@ -1,98 +0,0 @@
-
-[MASTER]
-load-plugins=pylint_odoo
-score=n
-
-[ODOOLINT]
-readme-template-url="https://github.com/OCA/maintainer-tools/blob/master/template/module/README.rst"
-manifest-required-authors=Elabore
-manifest-required-keys=license
-manifest-deprecated-keys=description,active
-license-allowed=AGPL-3,GPL-2,GPL-2 or any later version,GPL-3,GPL-3 or any later version,LGPL-3
-valid-odoo-versions=16.0
-
-[MESSAGES CONTROL]
-disable=all
-
-enable=anomalous-backslash-in-string,
-    api-one-deprecated,
-    api-one-multi-together,
-    assignment-from-none,
-    attribute-deprecated,
-    class-camelcase,
-    dangerous-default-value,
-    dangerous-view-replace-wo-priority,
-    development-status-allowed,
-    duplicate-id-csv,
-    duplicate-key,
-    duplicate-xml-fields,
-    duplicate-xml-record-id,
-    eval-referenced,
-    eval-used,
-    incoherent-interpreter-exec-perm,
-    license-allowed,
-    manifest-author-string,
-    manifest-deprecated-key,
-    manifest-required-author,
-    manifest-required-key,
-    manifest-version-format,
-    method-compute,
-    method-inverse,
-    method-required-super,
-    method-search,
-    openerp-exception-warning,
-    pointless-statement,
-    pointless-string-statement,
-    print-used,
-    redundant-keyword-arg,
-    redundant-modulename-xml,
-    reimported,
-    relative-import,
-    return-in-init,
-    rst-syntax-error,
-    sql-injection,
-    too-few-format-args,
-    translation-field,
-    translation-required,
-    unreachable,
-    use-vim-comment,
-    wrong-tabs-instead-of-spaces,
-    xml-syntax-error,
-    attribute-string-redundant,
-    character-not-valid-in-resource-link,
-    consider-merging-classes-inherited,
-    context-overridden,
-    create-user-wo-reset-password,
-    dangerous-filter-wo-user,
-    dangerous-qweb-replace-wo-priority,
-    deprecated-data-xml-node,
-    deprecated-openerp-xml-node,
-    duplicate-po-message-definition,
-    except-pass,
-    file-not-used,
-    invalid-commit,
-    manifest-maintainers-list,
-    missing-newline-extrafiles,
-    missing-readme,
-    missing-return,
-    odoo-addons-relative-import,
-    old-api7-method-defined,
-    po-msgstr-variables,
-    po-syntax-error,
-    renamed-field-parameter,
-    resource-not-exist,
-    str-format-used,
-    test-folder-imported,
-    translation-contains-variable,
-    translation-positional-used,
-    unnecessary-utf8-coding-comment,
-    website-manifest-key-not-valid-uri,
-    xml-attribute-translatable,
-    xml-deprecated-qweb-directive,
-    xml-deprecated-tree-attribute,
-    external-request-timeout
-
-[REPORTS]
-msg-template={path}:{line}: [{msg_id}({symbol}), {obj}] {msg}
-output-format=colorized
-reports=no

.ruff.toml

@@ -1,31 +0,0 @@
-
-target-version = "py310"
-fix = true
-
-[lint]
-extend-select = [
-    "B",
-    "C90",
-    "E501",  # line too long (default 88)
-    "I",  # isort
-    "UP",  # pyupgrade
-]
-extend-safe-fixes = ["UP008"]
-exclude = ["setup/*"]
-
-[format]
-exclude = ["setup/*"]
-
-[lint.per-file-ignores]
-"__init__.py" = ["F401", "I001"]  # ignore unused and unsorted imports in __init__.py
-"__manifest__.py" = ["B018"]  # useless expression
-
-[lint.isort]
-section-order = ["future", "standard-library", "third-party", "odoo", "odoo-addons", "first-party", "local-folder"]
-
-[lint.isort.sections]
-"odoo" = ["odoo"]
-"odoo-addons" = ["odoo.addons"]
-
-[lint.mccabe]
-max-complexity = 16

helpdesk_convert_ticket_to_task/README.md

@@ -1,40 +0,0 @@
-# helpdesk_convert_ticket_to_task
-
-This module changes the behavior of the buttons "create" and "create and edit" of the
-field `task` in a ticket form.
-
-It automatically fills up many fields (check the function button_convert_to_task for details)
-
-# Installation
-
-Use Odoo normal module installation procedure to install
-`helpdesk_convert_ticket_to_task`.
-
-# Known issues / Roadmap
-
-A current limitation is that one task can be linked to many tickets. Thus, the above
-task fields are filled up at the creation of the task from a ticket form but are not
-updated when the linked tickets are updated.
-
-# Bug Tracker
-
-Bugs are tracked on
-`our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case
-of trouble, please check there if your issue has already been reported. If you spotted
-it first, help us smashing it by providing a detailed and welcomed feedback.
-
-# Credits
-
-## Contributors
-
-- Quentin Mondot
-
-## Funders
-
-The development of this module has been financially supported by:
-
-- Elabore (https://elabore.coop)
-
-## Maintainer
-
-This module is maintained by Elabore.

helpdesk_convert_ticket_to_task/__init__.py

@@ -1 +0,0 @@
-from . import models

helpdesk_convert_ticket_to_task/__manifest__.py

@@ -1,30 +0,0 @@
-# Copyright 2024 Quentin Mondot
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-{
-    "name": "helpdesk_convert_ticket_to_task",
-    "version": "16.0.1.0.0",
-    "author": "Elabore",
-    "website": "https://github.com/elabore-coop/helpdesk-tools",
-    "maintainer": "Quentin Mondot",
-    "license": "AGPL-3",
-    "category": "Tools",
-    "summary": "This module adds a button to convert a ticket into a task.",
-    "depends": [
-        "base",
-        "helpdesk_mgmt",
-        "helpdesk_mgmt_project",
-        # to create the helpdesk.request.type model and have the field request_type_id
-        # in the helpdesk.ticket model
-        "helpdesk_request_type",
-        # to have the fields service_id and request_type_id in the project.task model
-        "project_request_data",
-        "project_task_add_very_high",  # to have priority values 2 and 3 on tasks
-        "helpdesk_transfer_timesheet_to_task",  # to copy timesheets from ticket to task
-    ],
-    "data": [
-        "views/helpdesk_convert_ticket_to_task.xml",
-    ],
-    "installable": True,
-    "auto_install": False,
-    "application": False,
-}

helpdesk_convert_ticket_to_task/i18n/fr.po

@@ -1,63 +0,0 @@
-# Translation of Odoo Server.
-# This file contains the translation of the following modules:
-# 	* helpdesk_convert_ticket_to_task
-#
-msgid ""
-msgstr ""
-"Project-Id-Version: Odoo Server 16.0\n"
-"Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-08-04 15:26+0000\n"
-"PO-Revision-Date: 2025-08-04 15:26+0000\n"
-"Last-Translator: \n"
-"Language-Team: \n"
-"MIME-Version: 1.0\n"
-"Content-Type: text/plain; charset=UTF-8\n"
-"Content-Transfer-Encoding: \n"
-"Plural-Forms: \n"
-
-#. module: helpdesk_convert_ticket_to_task
-#: model_terms:ir.ui.view,arch_db:helpdesk_convert_ticket_to_task.convert_to_task_helpdesk_ticket_view_form
-msgid ""
-"Are you sure you want to convert this ticket into a task ? You'll be "
-"redirected to the newly created task and this ticket will be archived."
-msgstr ""
-"Êtes-vous sûr de vouloir convertir ce ticket en tâche ? Vous allez être "
-"redirigé vers la tâche créée et ce ticket sera archivé."
-
-#. module: helpdesk_convert_ticket_to_task
-#: model_terms:ir.ui.view,arch_db:helpdesk_convert_ticket_to_task.convert_to_task_helpdesk_ticket_view_form
-msgid "Convert to task"
-msgstr "Convertir en tâche"
-
-#. module: helpdesk_convert_ticket_to_task
-#: model:ir.model,name:helpdesk_convert_ticket_to_task.model_helpdesk_ticket
-msgid "Helpdesk Ticket"
-msgstr "Ticket d'Assistance"
-
-#. module: helpdesk_convert_ticket_to_task
-#: model:ir.model.fields,field_description:helpdesk_convert_ticket_to_task.field_helpdesk_ticket__smart_search
-msgid "Smart Search"
-msgstr ""
-
-#. module: helpdesk_convert_ticket_to_task
-#. odoo-python
-#: code:addons/helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py:0
-#, python-format
-msgid ""
-"This task has been converted from a ticket. You can find the original ticket"
-" <a href='%(ticket_url)s' target='_blank'>on this link</a>."
-msgstr ""
-"Cette tâche a été convertie depuis un ticket. Vous trouverez le ticket "
-"original en cliquant <a href='%(ticket_url)s' target='_blank'>sur ce "
-"lien</a>."
-
-#. module: helpdesk_convert_ticket_to_task
-#. odoo-python
-#: code:addons/helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py:0
-#, python-format
-msgid ""
-"This ticket has been converted into a task. You can find it <a "
-"href='%(task_url)s' target='_blank'>on this link</a>."
-msgstr ""
-"Ce ticket a été convertie en tâche. Vous trouverez la tâche en cliquant <a "
-"href='%(task_url)s' target='_blank'>sur ce lien</a>."

helpdesk_convert_ticket_to_task/models/__init__.py

@@ -1 +0,0 @@
-from . import helpdesk_ticket

helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py

@@ -1,100 +0,0 @@
-from odoo import _, models, api
-
-
-class HelpdeskTicket(models.Model):
-    _inherit = "helpdesk.ticket"
-
-    def button_convert_to_task(self):
-        user_ids = [self.user_id.id]
-        task_service_id, request_type_id = self._match_task_service_and_request_type(
-            ticket_category_id=self.category_id.id,
-            ticket_request_type_id=self.request_type_id.id,
-        )
-
-        task = self.env["project.task"].create(
-            {
-                "name": self.name,
-                "description": self.description,
-                "project_id": self.project_id.id,
-                "user_ids": user_ids,
-                "partner_id": self.partner_id.id,
-                "service_id": task_service_id,
-                "request_type_id": request_type_id,
-                "priority": self.priority,
-            }
-        )
-
-        # copy chatter
-        for msg in reversed(self.message_ids):
-            msg.copy({"model": "project.task", "res_id": task.id})
-
-            # copy attachments inserted in the messages
-            for attach in msg.attachment_ids:
-                attach.copy(
-                    {
-                        "res_model": "project.task",
-                        "res_id": task.id,
-                        "res_name": task.name,
-                    }
-                )
-
-        # copy attachments not added in a message
-        for attachment in self.attachment_ids:
-            attachment.copy(
-                {"res_model": "project.task", "res_id": task.id, "res_name": task.name}
-            )
-
-        # copy subscribers
-        task.message_subscribe(partner_ids=self.message_partner_ids.ids)
-
-        # warn (in the chatter) that the task is a copy
-        base_url = self.env["ir.config_parameter"].sudo().get_param("web.base.url")
-        ticket_url = f"{base_url}/web#id={self.id}&model=helpdesk.ticket&view_type=form"
-        task_message = _(
-            "This task has been converted from a ticket. You can find the original ticket <a href='%(ticket_url)s' target='_blank'>on this link</a>.",
-            ticket_url=ticket_url,
-        )
-        task.message_post(body=task_message)
-
-        # warn (in the chatter) that the ticket has been converted
-        task_url = f"{base_url}/web#id={task.id}&model=project.task&view_type=form"
-        ticket_message = _(
-            "This ticket has been converted into a task. You can find it <a href='%(task_url)s' target='_blank'>on this link</a>.",
-            task_url=task_url,
-        )
-        self.message_post(body=ticket_message)
-
-        # archive the ticket
-        self.write({"active": False, "task_id": task.id})
-        # transfer timesheets from ticket to task
-        self._onchange_task_id()
-
-        return {
-            "type": "ir.actions.act_window",
-            "view_mode": "form",
-            "target": "current",
-            "res_model": "project.task",
-            "res_id": task.id,
-        }
-
-    def _match_task_service_and_request_type(
-        self, ticket_category_id: int, ticket_request_type_id: int
-    ) -> tuple[int, int]:
-        """
-        This function permits to match the task service_id and request_type from the ticket category and request type
-        """
-        helpdesk_ticket_category = self.env["helpdesk.ticket.category"].search(
-            [("id", "=", ticket_category_id)], limit=1
-        )
-        task_service = self.env["task.service"].search(
-            [("name", "=", helpdesk_ticket_category.name)]
-        )
-
-        helpdesk_ticket_request_type = self.env["helpdesk.request.type"].search(
-            [("id", "=", ticket_request_type_id)], limit=1
-        )
-        task_request_type = self.env["request.type"].search(
-            [("name", "=", helpdesk_ticket_request_type.name)]
-        )
-
-        return task_service.id, task_request_type.id

helpdesk_convert_ticket_to_task/views/helpdesk_convert_ticket_to_task.xml

@@ -1,21 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<odoo>
-    <record id="convert_to_task_helpdesk_ticket_view_form" model="ir.ui.view">
-        <field name="name">timesheet.helpdesk.ticket.form.view</field>
-        <field name="model">helpdesk.ticket</field>
-        <field name="inherit_id" ref="helpdesk_mgmt.ticket_view_form" />
-        <field name="priority" eval="20" />
-        <field name="arch" type="xml">
-            <div name="button_box" position="inside">
-                <button
-                    name="button_convert_to_task"
-                    title="Convert to task"
-                    string="Convert to task"
-                    icon="fa-tasks text-success"
-                    type="object"
-                    confirm="Are you sure you want to convert this ticket into a task ? You'll be redirected to the newly created task and this ticket will be archived."
-                />
-            </div>
-        </field>
-    </record>
-</odoo>

helpdesk_portal_ticket_enriched_description_form/README.md

@@ -3,8 +3,8 @@ helpdesk_portal_ticket_enriched_description_form
 ================================================
 
 Add fieds in ticket creation portal form to enrich description content.
-
+Installation
-# Installation
+============
 
 Use Odoo normal module installation procedure to install
 `helpdesk_portal_ticket_enriched_description_form`.
@@ -12,13 +12,13 @@ Use Odoo normal module installation procedure to install
 # Known issues / Roadmap
 
 None yet.
+Bug Tracker
+===========
 
-# Bug Tracker
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
-
+trouble, please check there if your issue has already been
-Bugs are tracked on
+reported. If you spotted it first, help us smashing it by providing a
-`our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case
+detailed and welcomed feedback.
-of trouble, please check there if your issue has already been reported. If you spotted
-it first, help us smashing it by providing a detailed and welcomed feedback.
 
 # Credits
 

helpdesk_portal_ticket_enriched_description_form/__manifest__.py

@@ -3,13 +3,13 @@
 
 {
     "name": "helpdesk_portal_ticket_enriched_description_form",
-    "version": "16.0.1.0.1",
+    "version": "14.0.1.1.0",
     "author": "Elabore",
-    "website": "https://github.com/elabore-coop/helpdesk-tools",
+    "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",
     "license": "AGPL-3",
     "category": "Tools",
-    "summary": "Add fieds in ticket creation portal form to enrich description data.",
+    "summary": "Add fieds in ticket creation portal form to enrich description content.",
     # any module necessary for this one to work correctly
     "depends": [
         "base",

helpdesk_portal_ticket_enriched_description_form/controllers/__init__.py

@@ -1 +1,3 @@
+# -*- coding: utf-8 -*-
+
 from . import main

helpdesk_portal_ticket_enriched_description_form/controllers/main.py

@@ -1,4 +1,4 @@
-from odoo import _
+import odoo.http as http
 from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
 
 
@@ -8,21 +8,15 @@ class HelpdeskTicketControllerDescription(HelpdeskTicketController):
         description = ""
         if kw.get("small_description", False):
             description = (
-                description
+                description + "<b>DESCRIPTION:</b><br/>" + kw["small_description"]
-                + "<b>%s</b><br/>" % _("DESCRIPTION:")
-                + kw["small_description"]
             )
             del kw["small_description"]
         if kw.get("access", False):
-            description = (
+            description = description + "<br/><br/><b>ACCESS:</b><br/>" + kw["access"]
-                description + "<br/><br/><b>%s</b><br/>" % _("ACCESS:") + kw["access"]
-            )
             del kw["access"]
         if kw.get("bug_report", False):
             description = (
-                description
+                description + "<br/><br/><b>BUG REPORT:</b><br/>" + kw["bug_report"]
-                + "<br/><br/><b>%s</b><br/>" % _("BUG REPORT:")
-                + kw["bug_report"]
             )
             del kw["bug_report"]
         res.update({"description": description})

helpdesk_portal_ticket_enriched_description_form/i18n/fr.po

@@ -4,10 +4,10 @@
 #
 msgid ""
 msgstr ""
-"Project-Id-Version: Odoo Server 16.0\n"
+"Project-Id-Version: Odoo Server 14.0\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-07-08 12:26+0000\n"
+"POT-Creation-Date: 2024-10-03 21:50+0000\n"
-"PO-Revision-Date: 2025-07-08 12:26+0000\n"
+"PO-Revision-Date: 2024-10-03 21:50+0000\n"
 "Last-Translator: \n"
 "Language-Team: \n"
 "MIME-Version: 1.0\n"
@@ -42,38 +42,17 @@ msgstr ""
 "<span class=\"col-md-7 col-sm-8\">Copier ici le message d'erreur complet (ex: code\n"
 "                    d'erreur Odoo)</span>"
 
-#. module: helpdesk_portal_ticket_enriched_description_form
-#. odoo-python
-#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
-#, python-format
-msgid "ACCESS:"
-msgstr "ACCÈS :"
-
 #. module: helpdesk_portal_ticket_enriched_description_form
 #: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
 msgid "Access"
 msgstr "Accès"
 
-#. module: helpdesk_portal_ticket_enriched_description_form
-#. odoo-python
-#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
-#, python-format
-msgid "BUG REPORT:"
-msgstr "RAPPORT DE BUG :"
-
 #. module: helpdesk_portal_ticket_enriched_description_form
 #: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
 msgid "Bug report"
 msgstr "Rapport de bug"
 
-#. module: helpdesk_portal_ticket_enriched_description_form
-#. odoo-python
-#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
-#, python-format
-msgid "DESCRIPTION:"
-msgstr "DESCRIPTION :"
-
 #. module: helpdesk_portal_ticket_enriched_description_form
 #: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
 msgid "Description"
-msgstr ""
+msgstr ""

helpdesk_portal_ticket_enriched_description_form/i18n/helpdesk_portal_ticket_enriched_description_form.pot

@@ -4,10 +4,10 @@
 #
 msgid ""
 msgstr ""
-"Project-Id-Version: Odoo Server 16.0\n"
+"Project-Id-Version: Odoo Server 14.0\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-07-08 12:29+0000\n"
+"POT-Creation-Date: 2024-10-03 21:44+0000\n"
-"PO-Revision-Date: 2025-07-08 12:29+0000\n"
+"PO-Revision-Date: 2024-10-03 21:44+0000\n"
 "Last-Translator: \n"
 "Language-Team: \n"
 "MIME-Version: 1.0\n"
@@ -36,38 +36,17 @@ msgid ""
 "                    code Odoo)</span>"
 msgstr ""
 
-#. module: helpdesk_portal_ticket_enriched_description_form
-#. odoo-python
-#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
-#, python-format
-msgid "ACCESS:"
-msgstr ""
-
 #. module: helpdesk_portal_ticket_enriched_description_form
 #: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
 msgid "Access"
 msgstr ""
 
-#. module: helpdesk_portal_ticket_enriched_description_form
-#. odoo-python
-#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
-#, python-format
-msgid "BUG REPORT:"
-msgstr ""
-
 #. module: helpdesk_portal_ticket_enriched_description_form
 #: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
 msgid "Bug report"
 msgstr ""
 
-#. module: helpdesk_portal_ticket_enriched_description_form
-#. odoo-python
-#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
-#, python-format
-msgid "DESCRIPTION:"
-msgstr ""
-
 #. module: helpdesk_portal_ticket_enriched_description_form
 #: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
 msgid "Description"
-msgstr ""
+msgstr ""

helpdesk_portal_ticket_enriched_description_form/views/helpdesk_ticket_templates.xml

@@ -1,11 +1,7 @@
-<?xml version="1.0" encoding="utf-8" ?>
+<?xml version="1.0" encoding="utf-8"?>
 <odoo>
-    <template
+    <template id="helpdesk_create_ticket_description" name="Create Ticket: Description"
-        id="helpdesk_create_ticket_description"
+        inherit_id="helpdesk_mgmt.portal_create_ticket" priority="40">
-        name="Create Ticket: Description"
-        inherit_id="helpdesk_mgmt.portal_create_ticket"
-        priority="99"
-    >
         <xpath expr="//textarea[@name='description']/../.." position="replace">
             <div class="form-group">
                 <label
@@ -21,20 +17,23 @@
                         required="True"
                     />
                 </div>
-                <span
+                <span class="col-md-7 col-sm-8">Be precise. If there is a bug/error, please describe
-                    class="col-md-7 col-sm-8"
-                >Be precise. If there is a bug/error, please describe
                     how to reproduce it</span>
             </div>
             <div class="form-group">
-                <label class="col-md-3 col-dm-4 control-label" for="access">Access
+                <label
+                    class="col-md-3 col-dm-4 control-label"
+                    for="access"
+                >Access
                 </label>
                 <div class="col-md-7 col-sm-8">
-                    <input class="form-control" type="text" name="access" />
+                    <input
+                        class="form-control"
+                        type="text"
+                        name="access"
+                    />
                 </div>
-                <span
+                <span class="col-md-7 col-sm-8">Link toward error or additional information</span>
-                    class="col-md-7 col-sm-8"
-                >Link toward error or additional information</span>
             </div>
             <div class="form-group">
                 <label
@@ -49,11 +48,9 @@
                         style="min-height: 120px"
                     />
                 </div>
-                <span
+                <span class="col-md-7 col-sm-8">Paste here the complete error message (ex: error
-                    class="col-md-7 col-sm-8"
-                >Paste here the complete error message (ex: error
                     code Odoo)</span>
             </div>
         </xpath>
     </template>
-</odoo>
+</odoo>

helpdesk_portal_ticket_priority_form/.gitignore

@@ -0,0 +1,2 @@
+*.*~
+*pyc

helpdesk_portal_ticket_priority_form/README.md

@@ -1,4 +1,6 @@
-# helpdesk_portal_ticket_priority_form
+====================================
+helpdesk_portal_ticket_priority_form
+====================================
 
 Add fieds in ticket creation portal form for priority.
 
@@ -13,10 +15,10 @@ None yet.
 
 # Bug Tracker
 
-Bugs are tracked on
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
-`our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case
+trouble, please check there if your issue has already been
-of trouble, please check there if your issue has already been reported. If you spotted
+reported. If you spotted it first, help us smashing it by providing a
-it first, help us smashing it by providing a detailed and welcomed feedback.
+detailed and welcomed feedback.
 
 # Credits
 

helpdesk_portal_ticket_priority_form/__manifest__.py

@@ -3,9 +3,9 @@
 
 {
     "name": "helpdesk_portal_ticket_priority_form",
-    "version": "16.0.1.0.0",
+    "version": "14.0.1.1.0",
     "author": "Elabore",
-    "website": "https://github.com/elabore-coop/helpdesk-tools",
+    "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",
     "license": "AGPL-3",
     "category": "Tools",

helpdesk_portal_ticket_priority_form/controllers/__init__.py

@@ -1 +1,3 @@
+# -*- coding: utf-8 -*-
+
 from . import main

helpdesk_portal_ticket_priority_form/controllers/main.py

@@ -1,5 +1,4 @@
 import odoo.http as http
-
 from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
 
 
@@ -14,7 +13,7 @@ class HelpdeskTicketControllerPriority(HelpdeskTicketController):
 
     @http.route("/new/ticket", type="http", auth="user", website=True)
     def create_new_ticket(self, **kw):
-        res = super().create_new_ticket(**kw)
+        res = super(HelpdeskTicketControllerPriority, self).create_new_ticket(**kw)
         res.qcontext["priorities"] = self._get_ticket_priorities()
         return res
 

helpdesk_portal_ticket_priority_form/views/helpdesk_ticket_templates.xml

@@ -1,30 +1,20 @@
-<?xml version="1.0" encoding="utf-8" ?>
+<?xml version="1.0" encoding="utf-8"?>
 <odoo>
-    <template
+    <template id="portal_my_tickets_priority_widget_template" name="Priority Widget Template">
-        id="portal_my_tickets_priority_widget_template"
+        <span t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= '1' else '-o'}" />
-        name="Priority Widget Template"
+        <span t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= '2' else '-o'}" />
-    >
+        <span t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority == '3' else '-o'}" />
-        <span
-            t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= '1' else '-o'}"
-        />
-        <span
-            t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= '2' else '-o'}"
-        />
-        <span
-            t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority == '3' else '-o'}"
-        />
     </template>
 
     <!-- Ticket create form -->
-    <template
+    <template id="helptdesk_create_ticket_priority" name="Create Ticket: Priority"
-        id="helptdesk_create_ticket_priority"
+        inherit_id="helpdesk_mgmt.portal_create_ticket" priority="40">
-        name="Create Ticket: Priority"
-        inherit_id="helpdesk_mgmt.portal_create_ticket"
-        priority="40"
-    >
         <xpath expr="//form/div[2]" position="after">
             <div class="form-group">
-                <label class="col-md-3 col-sm-4 control-label" for="priority">Priority
+                <label
+                    class="col-md-3 col-sm-4 control-label"
+                    for="priority"
+                >Priority
                 </label>
                 <div class="col-md-7 col-sm-8">
                     <select name="priority" t-attf-class="form-control" required="True">
@@ -42,33 +32,25 @@
 
 
     <!-- Tickets portal list -->
-    <template
+    <template id="portal_ticket_list_priority" name="Ticket Portal List Template : Priority"
-        id="portal_ticket_list_priority"
+        inherit_id="helpdesk_mgmt.portal_ticket_list">
-        name="Ticket Portal List Template : Priority"
-        inherit_id="helpdesk_mgmt.portal_ticket_list"
-    >
         <xpath expr="//thead/tr/th[3]" position="after">
             <th t-if="groupby == 'none'">Priority</th>
         </xpath>
         <xpath expr="//tbody/t/tr/td[3]" position="after">
             <td>
                 <t
-                    t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template"
+                    t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template" />
-                />
             </td>
         </xpath>
     </template>
 
     <!-- Ticket portal page -->
-    <template
+    <template id="portal_helpdesk_ticket_page_priority" name="Ticket Portal Template : Priority"
-        id="portal_helpdesk_ticket_page_priority"
+        inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page">
-        name="Ticket Portal Template : Priority"
-        inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page"
-    >
         <xpath expr="//h5/div/span" position="before">
             <t
-                t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template"
+                t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template" />
-            />
         </xpath>
     </template>
-</odoo>
+</odoo>

helpdesk_portal_timesheet/LICENSE

@@ -1,661 +0,0 @@
-                    GNU AFFERO GENERAL PUBLIC LICENSE
-                       Version 3, 19 November 2007
-
- Copyright (C) 2007 Free Software Foundation, Inc. <https://fsf.org/>
- Everyone is permitted to copy and distribute verbatim copies
- of this license document, but changing it is not allowed.
-
-                            Preamble
-
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-  Notwithstanding any other provision of this License, if you modify the
-Program, your modified version must prominently offer all users
-interacting with it remotely through a computer network (if your version
-supports such interaction) an opportunity to receive the Corresponding
-Source of your version by providing access to the Corresponding Source
-from a network server at no charge, through some standard or customary
-means of facilitating copying of software.  This Corresponding Source
-shall include the Corresponding Source for any work covered by version 3
-of the GNU General Public License that is incorporated pursuant to the
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-
-  Notwithstanding any other provision of this License, you have
-permission to link or combine any covered work with a work licensed
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-but the work with which it is combined will remain governed by version
-3 of the GNU General Public License.
-
-  14. Revised Versions of this License.
-
-  The Free Software Foundation may publish revised and/or new versions of
-the GNU Affero General Public License from time to time.  Such new versions
-will be similar in spirit to the present version, but may differ in detail to
-address new problems or concerns.
-
-  Each version is given a distinguishing version number.  If the
-Program specifies that a certain numbered version of the GNU Affero General
-Public License "or any later version" applies to it, you have the
-option of following the terms and conditions either of that numbered
-version or of any later version published by the Free Software
-Foundation.  If the Program does not specify a version number of the
-GNU Affero General Public License, you may choose any version ever published
-by the Free Software Foundation.
-
-  If the Program specifies that a proxy can decide which future
-versions of the GNU Affero General Public License can be used, that proxy's
-public statement of acceptance of a version permanently authorizes you
-to choose that version for the Program.
-
-  Later license versions may give you additional or different
-permissions.  However, no additional obligations are imposed on any
-author or copyright holder as a result of your choosing to follow a
-later version.
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-  15. Disclaimer of Warranty.
-
-  THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY
-APPLICABLE LAW.  EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT
-HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY
-OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
-THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
-PURPOSE.  THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM
-IS WITH YOU.  SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF
-ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
-
-  16. Limitation of Liability.
-
-  IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING
-WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MODIFIES AND/OR CONVEYS
-THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY
-GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE
-USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF
-DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD
-PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS),
-EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF
-SUCH DAMAGES.
-
-  17. Interpretation of Sections 15 and 16.
-
-  If the disclaimer of warranty and limitation of liability provided
-above cannot be given local legal effect according to their terms,
-reviewing courts shall apply local law that most closely approximates
-an absolute waiver of all civil liability in connection with the
-Program, unless a warranty or assumption of liability accompanies a
-copy of the Program in return for a fee.
-
-                     END OF TERMS AND CONDITIONS
-
-            How to Apply These Terms to Your New Programs
-
-  If you develop a new program, and you want it to be of the greatest
-possible use to the public, the best way to achieve this is to make it
-free software which everyone can redistribute and change under these terms.
-
-  To do so, attach the following notices to the program.  It is safest
-to attach them to the start of each source file to most effectively
-state the exclusion of warranty; and each file should have at least
-the "copyright" line and a pointer to where the full notice is found.
-
-    <one line to give the program's name and a brief idea of what it does.>
-    Copyright (C) <year>  <name of author>
-
-    This program is free software: you can redistribute it and/or modify
-    it under the terms of the GNU Affero General Public License as published
-    by the Free Software Foundation, either version 3 of the License, or
-    (at your option) any later version.
-
-    This program is distributed in the hope that it will be useful,
-    but WITHOUT ANY WARRANTY; without even the implied warranty of
-    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
-    GNU Affero General Public License for more details.
-
-    You should have received a copy of the GNU Affero General Public License
-    along with this program.  If not, see <https://www.gnu.org/licenses/>.
-
-Also add information on how to contact you by electronic and paper mail.
-
-  If your software can interact with users remotely through a computer
-network, you should also make sure that it provides a way for users to
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-interface could display a "Source" link that leads users to an archive
-of the code.  There are many ways you could offer source, and different
-solutions will be better for different programs; see section 13 for the
-specific requirements.
-
-  You should also get your employer (if you work as a programmer) or school,
-if any, to sign a "copyright disclaimer" for the program, if necessary.
-For more information on this, and how to apply and follow the GNU AGPL, see
-<https://www.gnu.org/licenses/>.

helpdesk_portal_timesheet/README.rst

@@ -1,45 +0,0 @@
-=========================
-helpdesk_portal_timesheet
-=========================
-
-Show ticket timesheets in portal view
-
-Installation
-============
-
-Use Odoo normal module installation procedure to install
-``helpdesk_portal_timesheet``.
-
-Known issues / Roadmap
-======================
-
-None yet.
-
-Bug Tracker
-===========
-
-Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk_portal_timesheet/issues>`_. In case of
-trouble, please check there if your issue has already been
-reported. If you spotted it first, help us smashing it by providing a
-detailed and welcomed feedback.
-
-Credits
-=======
-
-Contributors
-------------
-
-* `Elabore <mailto:contact@elabore.coop>`
-* `Laetitia Da Costa <mailto: laetitia.dacosta@elabore.coop>`
-
-Funders
--------
-
-The development of this module has been financially supported by:
-* Elabore (https://elabore.coop)
-
-
-Maintainer
-----------
-
-This module is maintained by Elabore.

helpdesk_portal_timesheet/__init__.py

@@ -1 +0,0 @@
-

helpdesk_portal_timesheet/__manifest__.py

@@ -1,35 +0,0 @@
-# Copyright 2025 Elabore ()
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-{
-    "name": "helpdesk_portal_timesheet",
-    "version": "16.0.1.0.1",
-    "author": "Elabore",
-    "website": "https://elabore.coop",
-    "maintainer": "Elabore",
-    "license": "AGPL-3",
-    "category": "Helpdesk",
-    "summary": "Show ticket timesheets in portal view",
-    # any module necessary for this one to work correctly
-    "depends": [
-        "helpdesk_mgmt_timesheet",
-        "sale_timesheet_line_exclude",
-    ],
-    "qweb": [],
-    "external_dependencies": {
-        "python": [],
-    },
-    # always loaded
-    "data": [
-        "views/ticket_timesheet_portal_templates.xml",
-    ],
-    # only loaded in demonstration mode
-    "demo": [],
-    "js": [],
-    "css": [],
-    "installable": True,
-    # Install this module automatically if all dependency have been previously
-    # and independently installed.  Used for synergetic or glue modules.
-    "auto_install": False,
-    "application": False,
-}

helpdesk_portal_timesheet/i18n/fr.po

@@ -1,61 +0,0 @@
-# Translation of Odoo Server.
-# This file contains the translation of the following modules:
-# 	* helpdesk_portal_timesheet
-#
-msgid ""
-msgstr ""
-"Project-Id-Version: Odoo Server 16.0\n"
-"Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-07-08 09:11+0000\n"
-"PO-Revision-Date: 2025-07-08 09:11+0000\n"
-"Last-Translator: \n"
-"Language-Team: \n"
-"MIME-Version: 1.0\n"
-"Content-Type: text/plain; charset=UTF-8\n"
-"Content-Transfer-Encoding: \n"
-"Plural-Forms: \n"
-
-#. module: helpdesk_portal_timesheet
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
-msgid "#{timesheet.employee_id.name}"
-msgstr ""
-
-#. module: helpdesk_portal_timesheet
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
-msgid "<strong>Days Spent:</strong>"
-msgstr "<strong>Jours saisis :</strong>"
-
-#. module: helpdesk_portal_timesheet
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
-msgid "<strong>Hours Spent:</strong>"
-msgstr "<strong>Heures saisies :</strong>"
-
-#. module: helpdesk_portal_timesheet
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
-msgid "Date"
-msgstr "Date"
-
-#. module: helpdesk_portal_timesheet
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
-msgid "Days Spent"
-msgstr "Jours saisis"
-
-#. module: helpdesk_portal_timesheet
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
-msgid "Description"
-msgstr "Description"
-
-#. module: helpdesk_portal_timesheet
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
-msgid "Employee"
-msgstr "Employé"
-
-#. module: helpdesk_portal_timesheet
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
-msgid "Hours Spent"
-msgstr "Heures saisies"
-
-#. module: helpdesk_portal_timesheet
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_helpdesk_ticket_page_inherit_timesheet
-msgid "Timesheets"
-msgstr "Feuilles de temps"

helpdesk_portal_timesheet/i18n/helpdesk_portal_timesheet.pot

@@ -1,61 +0,0 @@
-# Translation of Odoo Server.
-# This file contains the translation of the following modules:
-# 	* helpdesk_portal_timesheet
-#
-msgid ""
-msgstr ""
-"Project-Id-Version: Odoo Server 16.0\n"
-"Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-07-08 09:11+0000\n"
-"PO-Revision-Date: 2025-07-08 09:11+0000\n"
-"Last-Translator: \n"
-"Language-Team: \n"
-"MIME-Version: 1.0\n"
-"Content-Type: text/plain; charset=UTF-8\n"
-"Content-Transfer-Encoding: \n"
-"Plural-Forms: \n"
-
-#. module: helpdesk_portal_timesheet
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
-msgid "#{timesheet.employee_id.name}"
-msgstr ""
-
-#. module: helpdesk_portal_timesheet
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
-msgid "<strong>Days Spent:</strong>"
-msgstr ""
-
-#. module: helpdesk_portal_timesheet
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
-msgid "<strong>Hours Spent:</strong>"
-msgstr ""
-
-#. module: helpdesk_portal_timesheet
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
-msgid "Date"
-msgstr ""
-
-#. module: helpdesk_portal_timesheet
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
-msgid "Days Spent"
-msgstr ""
-
-#. module: helpdesk_portal_timesheet
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
-msgid "Description"
-msgstr ""
-
-#. module: helpdesk_portal_timesheet
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
-msgid "Employee"
-msgstr ""
-
-#. module: helpdesk_portal_timesheet
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
-msgid "Hours Spent"
-msgstr ""
-
-#. module: helpdesk_portal_timesheet
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_helpdesk_ticket_page_inherit_timesheet
-msgid "Timesheets"
-msgstr ""

helpdesk_portal_timesheet/views/ticket_timesheet_portal_templates.xml

@@ -1,62 +0,0 @@
-<?xml version="1.0" encoding="utf-8"?>
-<odoo>
-    <!-- Template to display the timesheet table on the portal -->
-    <template id="portal_timesheet_table" name="Portal Timesheet Table">
-        <table class="o_portal_my_doc_table table table-sm">
-            <thead>
-                <tr>
-                    <th>Date</th>
-                    <th>Employee</th>
-                    <th>Description</th>
-                    <th t-if="is_uom_day" class="text-end">Days Spent</th>
-                    <th t-else="" class="text-end">Hours Spent</th>
-                </tr>
-            </thead>
-            <tr t-foreach="timesheets" t-as="timesheet">
-                <t t-if="not timesheet.exclude_from_sale_order">
-                    <td>
-                        <t t-esc="timesheet.date" t-options='{"widget": "date"}'/>
-                    </td>
-                    <td t-attf-title="#{timesheet.employee_id.name}">
-                        <t t-esc="timesheet.employee_id.name"/>
-                    </td>
-                    <td>
-                        <t t-esc="timesheet.name"/>
-                    </td>
-                    <td class="text-end">
-                        <span t-if="is_uom_day" t-esc="timesheet._get_timesheet_time_day()" t-options='{"widget": "timesheet_uom"}'/>
-                        <span t-else="" t-field="timesheet.unit_amount" t-options='{"widget": "float_time"}'/>
-                    </td>
-                </t>
-            </tr>
-            <tfoot>
-                <tr>
-                    <th colspan="3"></th>
-                    <th class="text-end">
-                        <t t-set="timesheets_amount" t-value="round(sum(timesheets.mapped('unit_amount')), 2) or 0.0"></t>
-                        <div t-if="is_uom_day">
-                            <strong>Days Spent:</strong>
-                            <span t-esc="timesheets._convert_hours_to_days(timesheets_amount)" t-options='{"widget": "timesheet_uom"}'/>
-                        </div>
-                        <div t-else="">
-                            <strong>Hours Spent:</strong>
-                            <span t-esc="timesheets_amount" t-options='{"widget": "float_time"}'/>
-                        </div>
-                    </th>
-                </tr>
-            </tfoot>
-        </table>
-    </template>
-    <!-- Inheritance to display timesheets on the ticket portal page -->
-    <template id="portal_helpdesk_ticket_page_inherit_timesheet" inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page" name="Ticket Portal Template with Timesheets">
-        <xpath expr="//t[@t-set='card_body']" position="inside">
-            <div class="container mt-4" t-if="ticket.timesheet_ids">
-                <hr class="mt-4 mb-1"/>
-                <h5 id="ticket_timesheets" class="mt-2 mb-2" data-anchor="true">Timesheets</h5>
-                <t t-set="timesheets" t-value="ticket.timesheet_ids"/>
-                <t t-set="is_uom_day" t-value="timesheets._is_timesheet_encode_uom_day()"/>
-                <t t-call="helpdesk_portal_timesheet.portal_timesheet_table"/>
-            </div>
-        </xpath>
-    </template>
-</odoo>

helpdesk_request_type/__init__.py

@@ -1,2 +1,3 @@
 from . import models
 from . import controllers
+

helpdesk_request_type/__manifest__.py

@@ -3,9 +3,9 @@
 
 {
     "name": "helpdesk_request_type",
-    "version": "16.0.1.0.1",
+    "version": "14.0.1.0.0",
     "author": "Elabore",
-    "website": "https://github.com/elabore-coop/helpdesk-tools",
+    "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",
     "license": "AGPL-3",
     "category": "Tools",
@@ -35,4 +35,4 @@
     # and independently installed.  Used for synergetic or glue modules.
     "auto_install": False,
     "application": False,
-}
+}

helpdesk_request_type/controllers/__init__.py

@@ -1 +1 @@
-from . import main
+from . import main

helpdesk_request_type/controllers/main.py

@@ -1,14 +1,18 @@
 import odoo.http as http
-
 from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
 
 
 class HelpdeskTicketControllerRequestType(HelpdeskTicketController):
+    def _get_ticket_request_types(self):
+        types = []
+        for type in http.request.env["helpdesk.request.type"].search([]):
+            types.append({"id": type.id, "name": type.name})
+        return types
+
     @http.route("/new/ticket", type="http", auth="user", website=True)
     def create_new_ticket(self, **kw):
-        res = super().create_new_ticket(**kw)
+        res = super(HelpdeskTicketControllerRequestType, self).create_new_ticket(**kw)
-        request_types = http.request.env["helpdesk.request.type"].search([])
+        res.qcontext["request_types"] = self._get_ticket_request_types()
-        res.qcontext["request_types"] = request_types
         return res
 
     def _prepare_submit_ticket_vals(self, **kw):

helpdesk_request_type/i18n/fr.po

@@ -4,10 +4,10 @@
 #
 msgid ""
 msgstr ""
-"Project-Id-Version: Odoo Server 16.0\n"
+"Project-Id-Version: Odoo Server 14.0\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-07-08 12:09+0000\n"
+"POT-Creation-Date: 2024-10-03 21:46+0000\n"
-"PO-Revision-Date: 2025-07-08 12:09+0000\n"
+"PO-Revision-Date: 2024-10-03 21:46+0000\n"
 "Last-Translator: \n"
 "Language-Team: \n"
 "MIME-Version: 1.0\n"
@@ -18,22 +18,23 @@ msgstr ""
 #. module: helpdesk_request_type
 #: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_helpdesk_ticket_request_type
 msgid "<strong>Request type:</strong>"
-msgstr "<strong>Type de demande:</strong>"
+msgstr "<strong>Type de requête :</strong>"
 
 #. module: helpdesk_request_type
 #: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_uid
 msgid "Created by"
-msgstr ""
+msgstr "Créé par"
 
 #. module: helpdesk_request_type
 #: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_date
 msgid "Created on"
-msgstr ""
+msgstr "Créé le"
 
 #. module: helpdesk_request_type
 #: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__display_name
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__display_name
 msgid "Display Name"
-msgstr ""
+msgstr "Intitulé"
 
 #. module: helpdesk_request_type
 #: model:ir.model,name:helpdesk_request_type.model_helpdesk_ticket
@@ -42,53 +43,46 @@ msgstr "Ticket d'assistance"
 
 #. module: helpdesk_request_type
 #: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__id
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__id
 msgid "ID"
 msgstr ""
 
 #. module: helpdesk_request_type
 #: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type____last_update
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket____last_update
 msgid "Last Modified on"
-msgstr ""
+msgstr "Dernière modification le"
 
 #. module: helpdesk_request_type
 #: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_uid
 msgid "Last Updated by"
-msgstr ""
+msgstr "Dernière mise à jour par"
 
 #. module: helpdesk_request_type
 #: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_date
 msgid "Last Updated on"
-msgstr ""
+msgstr "Dernière mise à jour le"
 
 #. module: helpdesk_request_type
 #: model:ir.model,name:helpdesk_request_type.model_helpdesk_request_type
 #: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__request_type_id
 #: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_create_ticket_request-type
 msgid "Request Type"
-msgstr "Type de demande"
+msgstr "Type de requête"
 
 #. module: helpdesk_request_type
 #: model:ir.actions.act_window,name:helpdesk_request_type.act_helpdesk_request_types_list
 #: model:ir.ui.menu,name:helpdesk_request_type.menu_helpdesk_request_types
 #: model_terms:ir.ui.view,arch_db:helpdesk_request_type.helpdesk_request_type_view_tree
 msgid "Request Types"
-msgstr "Types de demande"
+msgstr "Types de requête"
 
 #. module: helpdesk_request_type
 #: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__sequence
 msgid "Sequence"
-msgstr "Séquence"
+msgstr ""
 
 #. module: helpdesk_request_type
 #: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__name
 msgid "name"
 msgstr "nom"
-
-#. module: helpdesk_mgmt
-#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
-msgid ""
-"<strong>Attachments:</strong>\n"
-"                            <br/>"
-msgstr ""
-"<strong>Pièces jointes:</strong>\n"
-"                            <br/>"

helpdesk_request_type/i18n/helpdesk_request_type.pot

@@ -4,10 +4,10 @@
 #
 msgid ""
 msgstr ""
-"Project-Id-Version: Odoo Server 16.0\n"
+"Project-Id-Version: Odoo Server 14.0\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-07-08 12:08+0000\n"
+"POT-Creation-Date: 2024-10-03 21:43+0000\n"
-"PO-Revision-Date: 2025-07-08 12:08+0000\n"
+"PO-Revision-Date: 2024-10-03 21:43+0000\n"
 "Last-Translator: \n"
 "Language-Team: \n"
 "MIME-Version: 1.0\n"
@@ -32,6 +32,7 @@ msgstr ""
 
 #. module: helpdesk_request_type
 #: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__display_name
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__display_name
 msgid "Display Name"
 msgstr ""
 
@@ -42,11 +43,13 @@ msgstr ""
 
 #. module: helpdesk_request_type
 #: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__id
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__id
 msgid "ID"
 msgstr ""
 
 #. module: helpdesk_request_type
 #: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type____last_update
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket____last_update
 msgid "Last Modified on"
 msgstr ""
 

helpdesk_request_type/models/__init__.py

@@ -1,2 +1,2 @@
 from . import helpdesk_request_type
-from . import helpdesk_ticket
+from . import helpdesk_ticket

helpdesk_request_type/models/helpdesk_request_type.py

@@ -1,9 +1,9 @@
-from odoo import fields, models
+from odoo import models, fields
 
 
 class RequestType(models.Model):
     _name = "helpdesk.request.type"
     _description = "Request Type"
 
-    name = fields.Char("name", required=True)
+    name = fields.Char('name', required=True)
-    sequence = fields.Integer()
+    sequence = fields.Integer()

helpdesk_request_type/models/helpdesk_ticket.py

@@ -4,4 +4,4 @@ from odoo import fields, models
 class HelpdeskTicket(models.Model):
     _inherit = "helpdesk.ticket"
 
-    request_type_id = fields.Many2one("helpdesk.request.type", string="Request Type")
+    request_type_id = fields.Many2one('helpdesk.request.type', string='Request Type')

helpdesk_request_type/security/ir.model.access.csv

@@ -1,3 +1,3 @@
 id,name,model_id/id,group_id/id,perm_read,perm_write,perm_create,perm_unlink
 access_helpdesk_request_type_user,helpdesk.request_type.user,model_helpdesk_request_type,,1,0,0,0
-access_helpdesk_request_type_manager,helpdesk.request_type.manager,model_helpdesk_request_type,base.group_user,1,1,1,1
+access_helpdesk_request_type_manager,helpdesk.request_type.manager,model_helpdesk_request_type,base.group_user,1,1,1,1

helpdesk_request_type/views/helpdesk_request_type.xml

@@ -1,11 +1,11 @@
-<?xml version="1.0" encoding="utf-8" ?>
+<?xml version="1.0" encoding="utf-8"?>
 <odoo>
 
     <record id="helpdesk_request_type_view_tree" model="ir.ui.view">
         <field name="name">helpdesk.request.type.view.tree</field>
         <field name="model">helpdesk.request.type</field>
         <field name="arch" type="xml">
-          <tree editable="top" default_order="sequence">
+            <tree string="Request Types" editable="top" default_order="sequence">
                 <field name="sequence" widget="handle" />
                 <field name="name" />
             </tree>
@@ -23,7 +23,6 @@
         action="act_helpdesk_request_types_list"
         parent="helpdesk_mgmt.helpdesk_ticket_config_main_menu"
         sequence="99"
-        name="Request Types"
+        name="Request Types" />
-    />
 
-</odoo>
+</odoo>

helpdesk_request_type/views/helpdesk_ticket.xml

@@ -1,4 +1,4 @@
-<?xml version="1.0" encoding="UTF-8" ?>
+<?xml version="1.0" encoding="UTF-8"?>
 <odoo>
     <record id="ticket_view_form_request_type" model="ir.ui.view">
         <field name="name">helpdesk.ticket.form.request.type</field>
@@ -46,4 +46,4 @@
             </xpath>
         </field>
     </record>
-</odoo>
+</odoo>

helpdesk_request_type/views/helpdesk_ticket_templates.xml

@@ -1,11 +1,7 @@
-<?xml version="1.0" encoding="utf-8" ?>
+<?xml version="1.0" encoding="utf-8"?>
 <odoo>
-    <template
+    <template id="portal_helpdesk_ticket_request_type" name="My Ticket: Request Type"
-        id="portal_helpdesk_ticket_request_type"
+        inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page" priority="40">
-        name="My Ticket: Request Type"
-        inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page"
-        priority="40"
-    >
         <xpath expr="//div[@name='portal_ticket_col_0']" position="inside">
             <div t-if="ticket.request_type_id">
                 <strong>Request type:</strong>
@@ -14,12 +10,8 @@
         </xpath>
     </template>
 
-    <template
+    <template id="portal_create_ticket_request-type" name="Create Ticket: Request Type"
-        id="portal_create_ticket_request-type"
+        inherit_id="helpdesk_mgmt.portal_create_ticket" priority="40">
-        name="Create Ticket: Request Type"
-        inherit_id="helpdesk_mgmt.portal_create_ticket"
-        priority="40"
-    >
         <xpath expr="//form/div[2]" position="after">
             <div class="form-group">
                 <label
@@ -35,8 +27,8 @@
                         required="True"
                     >
                         <t t-foreach="request_types" t-as="type">
-                            <option t-attf-value="#{type.id}">
+                            <option t-attf-value="#{type['id']}">
-                                <t t-esc="type.name" />
+                                <t t-esc="type['name']" />
                             </option>
                         </t>
                     </select>
@@ -44,4 +36,4 @@
             </div>
         </xpath>
     </template>
-</odoo>
+</odoo>

helpdesk_timesheet_exclude_from_sale_order/README.md

@@ -1,38 +0,0 @@
-==========================================
-helpdesk_timesheet_exclude_from_sale_order
-==========================================
-
-Add exclude_from_sale_order field in ticket's timesheets
-
-# Installation
-
-Use Odoo normal module installation procedure to install
-`helpdesk_timesheet_exclude_from_sale_order`.
-
-# Known issues / Roadmap
-
-None yet.
-
-# Bug Tracker
-
-Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
-trouble, please check there if your issue has already been
-reported. If you spotted it first, help us smashing it by providing a
-detailed and welcomed feedback.
-
-# Credits
-
-## Contributors
-
-- Boris Gallet
-- Laetitia Da Costa
-
-## Funders
-
-The development of this module has been financially supported by:
-
-- Elabore (https://elabore.coop)
-
-## Maintainer
-
-This module is maintained by Elabore.

helpdesk_timesheet_exclude_from_sale_order/__manifest__.py

@@ -1,16 +0,0 @@
-# Copyright 2025 Boris Gallet (Elabore)
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-{
-    "name": "helpdesk_timesheet_exclude_from_sale_order",
-    "version": "16.0.1.0.0",
-    "summary": "Exclude tickets from sale timesheets",
-    "author": "Boris Gallet, Elabore Coop",
-    "website": "https://elabore.coop",
-    "license": "LGPL-3",
-    "category": "Helpdesk",
-    "depends": ["sale_timesheet_line_exclude", "helpdesk_mgmt_timesheet"],
-    "data": ["views/helpdesk_ticket.xml"],
-    "installable": True,
-    "application": False,
-    "auto_install": False,
-}

helpdesk_timesheet_exclude_from_sale_order/views/helpdesk_ticket.xml

@@ -1,13 +0,0 @@
-<?xml version="1.0" encoding="UTF-8" ?>
-<odoo>
-    <record id="timesheet_helpdesk_ticket_view_form_exclude_from_sale_order" model="ir.ui.view">
-        <field name="name">timesheet.helpdesk.ticket.view.form.exclude.from.sale.order</field>
-        <field name="model">helpdesk.ticket</field>
-        <field name="inherit_id" ref="helpdesk_mgmt_timesheet.timesheet_helpdesk_ticket_view_form"/>
-        <field name="arch" type="xml">
-            <xpath expr="//field[@name='unit_amount']" position="before">
-                <field name="exclude_from_sale_order" />
-            </xpath>
-        </field>
-    </record>
-</odoo>

helpdesk_transfer_timesheet_to_task/README.md

@@ -1,37 +0,0 @@
-# helpdesk_transfer_timesheet_to_task
-
-This module assigns the field task of the timesheets' ticket to the task linked to the
-ticket. Exception : the timesheet is not transfered to the task linked to the ticket if
-it has already been invoiced (timesheet_invoice_id != False).
-
-# Installation
-
-Use Odoo normal module installation procedure to install
-`helpdesk_transfer_timesheets_to_task`.
-
-# Known issues / Roadmap
-
-None.
-
-# Bug Tracker
-
-Bugs are tracked on
-`our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case
-of trouble, please check there if your issue has already been reported. If you spotted
-it first, help us smashing it by providing a detailed and welcomed feedback.
-
-# Credits
-
-## Contributors
-
-- Quentin Mondot
-
-## Funders
-
-The development of this module has been financially supported by:
-
-- Elabore (https://elabore.coop)
-
-## Maintainer
-
-This module is maintained by Elabore.

helpdesk_transfer_timesheet_to_task/__init__.py

@@ -1 +0,0 @@
-from . import models

helpdesk_transfer_timesheet_to_task/__manifest__.py

@@ -1,23 +0,0 @@
-# Copyright 2024 Quentin Mondot
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-{
-    "name": "helpdesk_transfer_timesheet_to_task",
-    "version": "16.0.1.0.0",
-    "author": "Elabore",
-    "website": "https://github.com/elabore-coop/helpdesk-tools",
-    "maintainer": "Quentin Mondot",
-    "license": "AGPL-3",
-    "category": "Tools",
-    "summary": "This module assigns timesheets to the task linked to a ticket.",
-    "depends": [
-        "base",
-        "helpdesk_mgmt",
-        "helpdesk_mgmt_project",
-        "helpdesk_mgmt_timesheet",
-        "sale_timesheet",
-    ],
-    "data": [],
-    "installable": True,
-    "auto_install": False,
-    "application": False,
-}

helpdesk_transfer_timesheet_to_task/models/__init__.py

@@ -1 +0,0 @@
-from . import helpdesk_ticket

helpdesk_transfer_timesheet_to_task/models/helpdesk_ticket.py

@@ -1,16 +0,0 @@
-from odoo import Command, api, models
-
-
-class HelpdeskTicket(models.Model):
-    _inherit = "helpdesk.ticket"
-
-    @api.onchange("task_id")
-    def _onchange_task_id(self):
-        for record in self:
-            if record.timesheet_ids and record.task_id:
-                not_yet_invoiced_timesheet_ids = [
-                    t.id for t in record.timesheet_ids if not t.timesheet_invoice_id
-                ]
-                record.task_id.timesheet_ids = [
-                    Command.link(t_id) for t_id in not_yet_invoiced_timesheet_ids
-                ]

helpdesk_transfer_timesheet_to_task/tests/__init__.py

@@ -1 +0,0 @@
-from . import test_helpdesk_ticket

helpdesk_transfer_timesheet_to_task/tests/test_helpdesk_ticket.py

@@ -1,180 +0,0 @@
-from odoo.tests.common import TransactionCase
-
-
-class TestHelpdeskTicket(TransactionCase):
-    def setUp(self):
-        super().setUp()
-        self.HelpdeskTicket = self.env["helpdesk.ticket"]
-        self.ProjectTask = self.env["project.task"]
-        self.AccountAnalyticLine = self.env["account.analytic.line"]
-        self.AccountMove = self.env["account.move"]
-        self.Project = self.env["project.project"]
-
-        self.project = self.Project.create(
-            {"name": "Test project", "allow_timesheets": True}
-        )
-        self.analytic_account = self.project.analytic_account_id
-        # Create a sample task
-        self.task = self.ProjectTask.create(
-            {"name": "Sample Task", "project_id": self.project.id}
-        )
-
-    def test_timesheet_added_to_linked_task(self):
-        # Create a ticket
-        ticket = self.HelpdeskTicket.create(
-            {"name": "Test Ticket", "description": "My ticket"}
-        )
-
-        # Associate a task with the ticket
-        ticket.task_id = self.task.id
-
-        # Log time on the ticket
-        timesheet = self.AccountAnalyticLine.create(
-            {
-                "name": "Time Entry",
-                "ticket_id": ticket.id,
-                "unit_amount": 1.0,
-                "account_id": self.analytic_account.id,
-            }
-        )
-
-        timesheet.onchange_ticket_id()
-
-        # Check that timesheet is linked to the task
-        self.assertIn(timesheet, self.task.timesheet_ids)
-
-    def test_timesheet_added_to_new_task(self):
-        # Create a ticket
-        ticket = self.HelpdeskTicket.create(
-            {"name": "Test Ticket", "description": "My ticket"}
-        )
-
-        # Log time on the ticket
-        timesheet = self.AccountAnalyticLine.create(
-            {
-                "name": "Time Entry",
-                "ticket_id": ticket.id,
-                "unit_amount": 1.0,
-                "account_id": self.analytic_account.id,
-            }
-        )
-
-        # Associate a task with the ticket
-        ticket.task_id = self.task.id
-        ticket._onchange_task_id()
-
-        # Check that timesheet is linked to the task
-        self.assertIn(timesheet, self.task.timesheet_ids)
-
-    def test_timesheet_for_task_linked_to_several_tickets(self):
-        # Create a first ticket
-        ticket_1 = self.HelpdeskTicket.create(
-            {"name": "Test Ticket 1", "description": "My 1st ticket"}
-        )
-
-        # Log time on the first ticket
-        first_timesheet = self.AccountAnalyticLine.create(
-            {
-                "name": "First Time Entry",
-                "ticket_id": ticket_1.id,
-                "unit_amount": 1.0,
-                "account_id": self.analytic_account.id,
-            }
-        )
-        # Associate a task to the first ticket
-        ticket_1.task_id = self.task.id
-        ticket_1._onchange_task_id()
-        # Create a second ticket
-        ticket_2 = self.HelpdeskTicket.create(
-            {"name": "Test Ticket 2", "description": "My 2nd ticket"}
-        )
-        # Log time on the second ticket
-        second_timesheet = self.AccountAnalyticLine.create(
-            {
-                "name": "Second Time Entry",
-                "ticket_id": ticket_2.id,
-                "unit_amount": 2.0,
-                "account_id": self.analytic_account.id,
-            }
-        )
-        # Associate the same task to the second ticket
-        ticket_2.task_id = self.task.id
-        ticket_2._onchange_task_id()
-
-        # Check that both timesheets are linked to the task
-        self.assertIn(first_timesheet, self.task.timesheet_ids)
-        self.assertIn(second_timesheet, self.task.timesheet_ids)
-
-    def test_timesheet_moved_between_tasks(self):
-        # Create a second task
-        task_2 = self.ProjectTask.create(
-            {"name": "Second Task", "project_id": self.project.id}
-        )
-
-        # Create a ticket
-        ticket = self.HelpdeskTicket.create(
-            {"name": "Test Ticket", "description": "My ticket"}
-        )
-
-        # Log time on the ticket
-        timesheet = self.AccountAnalyticLine.create(
-            {
-                "name": "Time Entry for Moving",
-                "ticket_id": ticket.id,
-                "unit_amount": 1.0,
-                "account_id": self.analytic_account.id,
-            }
-        )
-
-        # Associate the first task with the ticket
-        ticket.task_id = self.task.id
-        ticket._onchange_task_id()
-
-        # Associate the second task with the ticket
-        ticket.task_id = task_2.id
-        ticket._onchange_task_id()
-
-        # Check if timesheet is moved to the second task
-        self.assertNotIn(timesheet, self.task.timesheet_ids)
-        self.assertIn(timesheet, task_2.timesheet_ids)
-
-    def test_timesheet_already_invoiced_are_not_moved(self):
-        journal = self.env["account.journal"].create(
-            {"name": "My journal", "code": "test", "type": "bank"}
-        )
-        account_move = self.AccountMove.create(
-            {"move_type": "entry", "journal_id": journal.id}
-        )
-        # Create a ticket
-        ticket = self.HelpdeskTicket.create(
-            {"name": "Test Ticket", "description": "My ticket"}
-        )
-
-        # Log already invoiced timesheet on the ticket
-        already_invoiced_timesheet = self.AccountAnalyticLine.create(
-            {
-                "name": "Already Invoiced Time Entry",
-                "ticket_id": ticket.id,
-                "unit_amount": 1.0,
-                "account_id": self.analytic_account.id,
-                "timesheet_invoice_id": account_move.id,
-            }
-        )
-
-        # Log not invoiced timesheet on the ticket
-        not_invoiced_timesheet = self.AccountAnalyticLine.create(
-            {
-                "name": "Not Invoiced Time Entry",
-                "ticket_id": ticket.id,
-                "unit_amount": 2.0,
-                "account_id": self.analytic_account.id,
-            }
-        )
-
-        # Associate a task with the ticket
-        ticket.task_id = self.task.id
-        ticket._onchange_task_id()
-
-        # Check already invoiced timesheet has not been moved
-        self.assertNotIn(already_invoiced_timesheet, self.task.timesheet_ids)
-        self.assertIn(not_invoiced_timesheet, self.task.timesheet_ids)

helpdesk_user_default_ticket_team/README.rst

@@ -1,46 +0,0 @@
-=================================
-helpdesk_user_default_ticket_team
-=================================
-
-Automate ticket team attribution when ticket created by portal user.
-- configure default team on portal user form view
-- assign automatically the new tickets to the team configured in the user's profile.
-
-Installation
-============
-
-Use Odoo normal module installation procedure to install
-``helpdesk_user_default_ticket_team``.
-
-Known issues / Roadmap
-======================
-
-None yet.
-
-Bug Tracker
-===========
-
-Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`_. In case of
-trouble, please check there if your issue has already been
-reported. If you spotted it first, help us smashing it by providing a
-detailed and welcomed feedback.
-
-Credits
-=======
-
-Contributors
-------------
-
-* Stéphan Sainléger
-
-Funders
--------
-
-The development of this module has been financially supported by:
-* Elabore (https://elabore.coop)
-
-
-Maintainer
-----------
-
-This module is maintained by Elabore.

helpdesk_user_default_ticket_team/__init__.py

@@ -1 +0,0 @@
-from . import models

helpdesk_user_default_ticket_team/__manifest__.py

@@ -1,36 +0,0 @@
-# Copyright 2022 Stéphan Sainléger (Elabore)
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-{
-    "name": "helpdesk_user_default_ticket_team",
-    "version": "16.0.1.1.0",
-    "author": "Elabore",
-    "website": "https://github.com/elabore-coop/helpdesk-tools",
-    "maintainer": "Stéphan Sainléger",
-    "license": "AGPL-3",
-    "category": "Tools",
-    "summary": "Automate ticket team attribution when ticket created by portal user.",
-    # any module necessary for this one to work correctly
-    "depends": [
-        "base",
-        "helpdesk_mgmt",
-        "helpdesk_mgmt_project",
-    ],
-    "qweb": [],
-    "external_dependencies": {
-        "python": [],
-    },
-    # always loaded
-    "data": [
-        "views/res_users_views.xml",
-    ],
-    # only loaded in demonstration mode
-    "demo": [],
-    "js": [],
-    "css": [],
-    "installable": True,
-    # Install this module automatically if all dependency have been previously
-    # and independently installed.  Used for synergetic or glue modules.
-    "auto_install": False,
-    "application": False,
-}

helpdesk_user_default_ticket_team/i18n/README

@@ -1 +0,0 @@
-This directory should contain the *.po for Odoo translation.

helpdesk_user_default_ticket_team/i18n/fr.po

@@ -1,31 +0,0 @@
-# Translation of Odoo Server.
-# This file contains the translation of the following modules:
-# 	* helpdesk_user_default_ticket_team
-#
-msgid ""
-msgstr ""
-"Project-Id-Version: Odoo Server 16.0\n"
-"Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-05-21 14:37+0000\n"
-"PO-Revision-Date: 2025-05-21 16:39+0200\n"
-"Last-Translator: \n"
-"Language-Team: \n"
-"MIME-Version: 1.0\n"
-"Content-Type: text/plain; charset=UTF-8\n"
-"Content-Transfer-Encoding: \n"
-"Plural-Forms: \n"
-
-#. module: helpdesk_user_default_ticket_team
-#: model:ir.model.fields,field_description:helpdesk_user_default_ticket_team.field_res_users__default_helpdesk_ticket_team_id
-msgid "Default Helpdesk Team"
-msgstr "Équipe d'assistance par défaut"
-
-#. module: helpdesk_user_default_ticket_team
-#: model:ir.model,name:helpdesk_user_default_ticket_team.model_helpdesk_ticket
-msgid "Helpdesk Ticket"
-msgstr "Ticket d'assistance"
-
-#. module: helpdesk_user_default_ticket_team
-#: model:ir.model,name:helpdesk_user_default_ticket_team.model_res_users
-msgid "User"
-msgstr "Utilisateur"

helpdesk_user_default_ticket_team/i18n/helpdesk_user_default_ticket_team.pot

@@ -1,31 +0,0 @@
-# Translation of Odoo Server.
-# This file contains the translation of the following modules:
-# 	* helpdesk_user_default_ticket_team
-#
-msgid ""
-msgstr ""
-"Project-Id-Version: Odoo Server 16.0\n"
-"Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-05-21 14:36+0000\n"
-"PO-Revision-Date: 2025-05-21 14:36+0000\n"
-"Last-Translator: \n"
-"Language-Team: \n"
-"MIME-Version: 1.0\n"
-"Content-Type: text/plain; charset=UTF-8\n"
-"Content-Transfer-Encoding: \n"
-"Plural-Forms: \n"
-
-#. module: helpdesk_user_default_ticket_team
-#: model:ir.model.fields,field_description:helpdesk_user_default_ticket_team.field_res_users__default_helpdesk_ticket_team_id
-msgid "Default Helpdesk Team"
-msgstr ""
-
-#. module: helpdesk_user_default_ticket_team
-#: model:ir.model,name:helpdesk_user_default_ticket_team.model_helpdesk_ticket
-msgid "Helpdesk Ticket"
-msgstr ""
-
-#. module: helpdesk_user_default_ticket_team
-#: model:ir.model,name:helpdesk_user_default_ticket_team.model_res_users
-msgid "User"
-msgstr ""

helpdesk_user_default_ticket_team/models/__init__.py

@@ -1,2 +0,0 @@
-from . import res_users
-from . import helpdesk_ticket

helpdesk_user_default_ticket_team/models/helpdesk_ticket.py

@@ -1,30 +0,0 @@
-from odoo import api, models
-
-
-class HelpdeskTicket(models.Model):
-    _inherit = "helpdesk.ticket"
-
-    @api.model_create_multi
-    def create(self, vals_list):
-        for vals in vals_list:
-            if not vals.get("team_id") and vals.get("partner_id"):
-                # Find the user who creates the ticket
-                partner = self.env["res.partner"].browse(vals.get("partner_id"))
-                if not partner:
-                    continue
-                user = self.env["res.users"].browse(partner.user_ids[0].id)
-                if not user:
-                    continue
-
-                # Get its default team_id
-                team = user.default_helpdesk_ticket_team_id
-                if not team:
-                    continue
-
-                vals["team_id"] = team.id
-
-                # Set the linked project
-                if team.default_project_id:
-                    vals["project_id"] = team.default_project_id.id
-
-        return super().create(vals_list)

helpdesk_user_default_ticket_team/models/res_users.py

@@ -1,9 +0,0 @@
-from odoo import fields, models
-
-
-class Users(models.Model):
-    _inherit = "res.users"
-
-    default_helpdesk_ticket_team_id = fields.Many2one(
-        "helpdesk.ticket.team", string="Default Helpdesk Team"
-    )

helpdesk_user_default_ticket_team/views/res_users_views.xml

@@ -1,15 +0,0 @@
-<?xml version="1.0" encoding="UTF-8" ?>
-<odoo>
-    <record id="view_users_form_inherit_default_helpdesk_team" model="ir.ui.view">
-        <field name="name">view.users.form.inherit.default.helpdesk.team</field>
-        <field name="model">res.users</field>
-        <field name="inherit_id" ref="base.view_users_form" />
-        <field name="arch" type="xml">
-          <xpath expr="//page[@name='preferences']" position="inside">
-	    <group name="helpdesk_user_default">
-	      <field name="default_helpdesk_ticket_team_id" />
-            </group>
-          </xpath>
-        </field>
-    </record>
-</odoo>