[NEW] helpdesk_portal_ticket_enriched_description_form: create add-on
This commit is contained in:
Stéphan Sainléger
2
helpdesk_portal_ticket_enriched_description_form/.gitignore
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helpdesk_portal_ticket_enriched_description_form/.gitignore
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*.*~
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*pyc
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37
helpdesk_portal_ticket_enriched_description_form/README.md
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helpdesk_portal_ticket_enriched_description_form/README.md
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================================================
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helpdesk_portal_ticket_enriched_description_form
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================================================
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Add fieds in ticket creation portal form to enrich description content.
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Installation
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============
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Use Odoo normal module installation procedure to install
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`helpdesk_portal_ticket_enriched_description_form`.
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# Known issues / Roadmap
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None yet.
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Bug Tracker
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===========
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Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
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trouble, please check there if your issue has already been
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reported. If you spotted it first, help us smashing it by providing a
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detailed and welcomed feedback.
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# Credits
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## Contributors
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- Stéphan Sainléger
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## Funders
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The development of this module has been financially supported by:
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- Elabore (https://elabore.coop)
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## Maintainer
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This module is maintained by Elabore.
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from . import controllers
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# Copyright 2024 Stéphan Sainléger (Elabore)
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# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
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{
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"name": "helpdesk_portal_ticket_enriched_description_form",
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"version": "14.0.1.1.0",
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"author": "Elabore",
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"website": "https://elabore.coop",
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"maintainer": "Stéphan Sainléger",
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"license": "AGPL-3",
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"category": "Tools",
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"summary": "Add fieds in ticket creation portal form to enrich description content.",
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# any module necessary for this one to work correctly
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"depends": [
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"base",
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"helpdesk_mgmt",
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],
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"qweb": [],
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"external_dependencies": {
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"python": [],
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},
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# always loaded
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"data": [
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"views/helpdesk_ticket_templates.xml",
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],
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# only loaded in demonstration mode
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"demo": [],
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"js": [],
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"css": [],
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"installable": True,
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# Install this module automatically if all dependency have been previously
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# and independently installed. Used for synergetic or glue modules.
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"auto_install": False,
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"application": False,
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}
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# -*- coding: utf-8 -*-
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from . import main
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import odoo.http as http
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from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
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class HelpdeskTicketControllerDescription(HelpdeskTicketController):
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def _prepare_submit_ticket_vals(self, **kw):
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res = super()._prepare_submit_ticket_vals(**kw)
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description = ""
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if kw.get("small_description", False):
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description = (
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description + "<b>DESCRIPTION:</b><br/>" + kw["small_description"]
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)
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del kw["small_description"]
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if kw.get("access", False):
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description = description + "<br/><br/><b>ACCESS:</b><br/>" + kw["access"]
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del kw["access"]
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if kw.get("bug_report", False):
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description = (
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description + "<br/><br/><b>BUG REPORT:</b><br/>" + kw["bug_report"]
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)
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del kw["bug_report"]
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res.update({"description": description})
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return res
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58
helpdesk_portal_ticket_enriched_description_form/i18n/fr.po
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helpdesk_portal_ticket_enriched_description_form/i18n/fr.po
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# Translation of Odoo Server.
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# This file contains the translation of the following modules:
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# * helpdesk_portal_ticket_enriched_description_form
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#
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msgid ""
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msgstr ""
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"Project-Id-Version: Odoo Server 14.0\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2024-10-03 21:50+0000\n"
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"PO-Revision-Date: 2024-10-03 21:50+0000\n"
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"Last-Translator: \n"
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"Language-Team: \n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: \n"
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"Plural-Forms: \n"
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#. module: helpdesk_portal_ticket_enriched_description_form
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#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
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msgid ""
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"<span class=\"col-md-7 col-sm-8\">Be precise. If there is a bug/error, please describe\n"
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" how to reproduce it</span>"
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msgstr ""
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"<span class=\"col-md-7 col-sm-8\">Soyez précis. Si vous avez une erreur, merci de décrire\n"
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" comment la reproduire.</span>"
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#. module: helpdesk_portal_ticket_enriched_description_form
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#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
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msgid ""
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"<span class=\"col-md-7 col-sm-8\">Link toward error or additional "
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"information</span>"
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msgstr ""
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"<span class=\"col-md-7 col-sm-8\">Lien vers l'erreur ou des informations "
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"complémentaires</span>"
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#. module: helpdesk_portal_ticket_enriched_description_form
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#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
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msgid ""
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"<span class=\"col-md-7 col-sm-8\">Paste here the complete error message (ex: error\n"
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" code Odoo)</span>"
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msgstr ""
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"<span class=\"col-md-7 col-sm-8\">Copier ici le message d'erreur complet (ex: code\n"
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" d'erreur Odoo)</span>"
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#. module: helpdesk_portal_ticket_enriched_description_form
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#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
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msgid "Access"
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msgstr "Accès"
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#. module: helpdesk_portal_ticket_enriched_description_form
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#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
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msgid "Bug report"
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msgstr "Rapport de bug"
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#. module: helpdesk_portal_ticket_enriched_description_form
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#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
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msgid "Description"
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msgstr ""
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# Translation of Odoo Server.
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# This file contains the translation of the following modules:
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# * helpdesk_portal_ticket_enriched_description_form
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#
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msgid ""
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msgstr ""
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"Project-Id-Version: Odoo Server 14.0\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2024-10-03 21:44+0000\n"
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"PO-Revision-Date: 2024-10-03 21:44+0000\n"
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"Last-Translator: \n"
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"Language-Team: \n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: \n"
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"Plural-Forms: \n"
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#. module: helpdesk_portal_ticket_enriched_description_form
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#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
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msgid ""
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"<span class=\"col-md-7 col-sm-8\">Be precise. If there is a bug/error, please describe\n"
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" how to reproduce it</span>"
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msgstr ""
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#. module: helpdesk_portal_ticket_enriched_description_form
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#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
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msgid ""
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"<span class=\"col-md-7 col-sm-8\">Link toward error or additional "
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"information</span>"
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msgstr ""
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#. module: helpdesk_portal_ticket_enriched_description_form
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#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
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msgid ""
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"<span class=\"col-md-7 col-sm-8\">Paste here the complete error message (ex: error\n"
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" code Odoo)</span>"
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msgstr ""
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#. module: helpdesk_portal_ticket_enriched_description_form
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#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
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msgid "Access"
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msgstr ""
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#. module: helpdesk_portal_ticket_enriched_description_form
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#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
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msgid "Bug report"
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msgstr ""
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#. module: helpdesk_portal_ticket_enriched_description_form
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#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
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msgid "Description"
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msgstr ""
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<?xml version="1.0" encoding="utf-8"?>
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<odoo>
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<template id="helpdesk_create_ticket_description" name="Create Ticket: Description"
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inherit_id="helpdesk_mgmt.portal_create_ticket" priority="40">
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<xpath expr="//textarea[@name='description']/../.." position="replace">
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<div class="form-group">
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<label
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class="col-md-3 col-dm-4 control-label"
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for="small_description"
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>Description
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</label>
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<div class="col-md-7 col-sm-8">
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<textarea
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class="form-control"
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name="small_description"
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style="min-height: 120px"
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required="True"
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/>
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</div>
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<span class="col-md-7 col-sm-8">Be precise. If there is a bug/error, please describe
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how to reproduce it</span>
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</div>
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<div class="form-group">
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<label
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class="col-md-3 col-dm-4 control-label"
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for="access"
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>Access
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</label>
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<div class="col-md-7 col-sm-8">
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<input
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class="form-control"
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type="text"
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name="access"
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/>
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</div>
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<span class="col-md-7 col-sm-8">Link toward error or additional information</span>
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</div>
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<div class="form-group">
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<label
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class="col-md-3 col-dm-4 control-label"
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for="bug_report"
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>Bug report
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</label>
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<div class="col-md-7 col-sm-8">
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<textarea
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class="form-control"
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name="bug_report"
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style="min-height: 120px"
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/>
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</div>
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<span class="col-md-7 col-sm-8">Paste here the complete error message (ex: error
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code Odoo)</span>
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</div>
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</xpath>
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</template>
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</odoo>
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