ef07e6322e
[REM] helpdesk_create_task_from_ticket: replaced by helpdesk_convert_task_to_ticket
2025-07-09 12:25:34 +02:00
63a2c8f28f
[ADD]helpdesk_portal_timesheet
2025-07-08 14:13:04 +02:00
Stéphan Sainléger
25da7f6a8f
[IMP] helpdesk_user_default_ticket_team: fill project field
...
if defined in the helpdesk team
2025-06-03 09:24:56 +02:00
Stéphan Sainléger
5f74000f5c
[ADD] helpdesk_user_default_ticket_team: create add-on
2025-06-03 09:24:56 +02:00
Quentin Mondot
28ae6f5572
[NEW] helpdesk_transfer_timesheet_to_task: assign the timesheets ticket to the linked task
2025-04-08 15:39:19 +02:00
Quentin Mondot
57c5815324
[FIX] helpdesk_create_task_from_ticket: debug when used with timesheet module
2025-03-10 17:34:05 +01:00
Quentin Mondot
1fc28287d9
[IMP] helpdesk_create_task_from_ticket: retrieve task service and request type based on ticket category and request type names
2025-02-25 10:06:28 +01:00
Quentin Mondot
72a848477e
[ADD] helpdesk_create_task_from_ticket: this module enriches task information when creating it from a ticket form
2025-02-25 10:06:28 +01:00
Quentin Mondot
e2c3737b90
[FIX] helpdesk_request_type: corrected bug on attachments in new ticket form
...
The param "max_upload_size" was missing when rendering "helpdesk_mgmt.portal_create_ticket".
Instead of added it, I've overloaded the response from helpdesk_mgmt create_new_ticket
2025-02-25 10:06:28 +01:00
Stéphan Sainléger
f84a88c106
[MIG] helpdesk_portal_ticket_priority_form: migrate to 16.0
2024-12-16 08:57:05 +01:00
Stéphan Sainléger
241f37d509
[MIG] helpdesk_portal_ticket_enriched_description_form: migrate to 16.0
2024-12-16 08:56:50 +01:00
Stéphan Sainléger
9abab43c87
[MIG] helpdesk_request_type: migrate to 16.0
2024-10-02 23:31:55 +02:00
Stéphan Sainléger
842eeb0e47
[NEW] helpdesk_request_type: create add-ons
2024-10-02 23:10:45 +02:00
Stéphan Sainléger
e612d8370e
Initial commit
2024-10-02 18:20:11 +02:00
