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helpdesk_convert_ticket_to_task/.gitignore
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*.*~
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*pyc
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===============================
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helpdesk_convert_ticket_to_task
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===============================
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This module aims to convert a ticket into a task.
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For this, it adds a button in the ticket view "Convert to task".
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It automatically fills up many fields (check the function button_convert_to_task for details)
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# Installation
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Use Odoo normal module installation procedure to install
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`helpdesk_convert_ticket_to_task`.
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# Known issues / Roadmap
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A current limitation is that one task can be linked to many tickets.
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Thus, the above task fields are filled up at the creation of the task from a ticket form
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but are not updated when the linked tickets are updated.
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# Bug Tracker
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Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
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trouble, please check there if your issue has already been
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reported. If you spotted it first, help us smashing it by providing a
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detailed and welcomed feedback.
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# Credits
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## Contributors
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- Quentin Mondot
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## Funders
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The development of this module has been financially supported by:
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- Elabore (https://elabore.coop)
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## Maintainer
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This module is maintained by Elabore.
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from . import models
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@@ -1,27 +0,0 @@
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# Copyright 2024 Quentin Mondot
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# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
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{
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"name": "helpdesk_convert_ticket_to_task",
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"version": "16.0.1.0.0",
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"author": "Elabore",
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"website": "https://elabore.coop",
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"maintainer": "Quentin Mondot",
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"license": "AGPL-3",
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"category": "Tools",
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"summary": "This module adds a button to convert a ticket into a task.",
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"depends": [
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"base",
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"helpdesk_mgmt",
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"helpdesk_mgmt_project",
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"helpdesk_request_type", # to create the helpdesk.request.type model and have the field request_type_id in the helpdesk.ticket model
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"project_request_data", # to have the fields service_id and request_type_id in the project.task model
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"project_task_add_very_high", # to have priority values 2 and 3 on tasks
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"helpdesk_transfer_timesheet_to_task" # to copy timesheets from ticket to task
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],
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"data": [
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"views/helpdesk_convert_ticket_to_task.xml",
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],
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"installable": True,
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"auto_install": False,
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"application": False,
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}
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# Translation of Odoo Server.
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# This file contains the translation of the following modules:
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# * helpdesk_convert_ticket_to_task
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#
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msgid ""
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msgstr ""
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"Project-Id-Version: Odoo Server 16.0\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2025-08-04 15:26+0000\n"
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"PO-Revision-Date: 2025-08-04 15:26+0000\n"
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"Last-Translator: \n"
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"Language-Team: \n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: \n"
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"Plural-Forms: \n"
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#. module: helpdesk_convert_ticket_to_task
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#: model_terms:ir.ui.view,arch_db:helpdesk_convert_ticket_to_task.convert_to_task_helpdesk_ticket_view_form
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msgid ""
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"Are you sure you want to convert this ticket into a task ? You'll be "
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"redirected to the newly created task and this ticket will be archived."
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msgstr ""
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"Êtes-vous sûr de vouloir convertir ce ticket en tâche ? Vous allez être "
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"redirigé vers la tâche créée et ce ticket sera archivé."
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#. module: helpdesk_convert_ticket_to_task
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#: model_terms:ir.ui.view,arch_db:helpdesk_convert_ticket_to_task.convert_to_task_helpdesk_ticket_view_form
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msgid "Convert to task"
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msgstr "Convertir en tâche"
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#. module: helpdesk_convert_ticket_to_task
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#: model:ir.model,name:helpdesk_convert_ticket_to_task.model_helpdesk_ticket
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msgid "Helpdesk Ticket"
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msgstr "Ticket d'Assistance"
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#. module: helpdesk_convert_ticket_to_task
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#: model:ir.model.fields,field_description:helpdesk_convert_ticket_to_task.field_helpdesk_ticket__smart_search
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msgid "Smart Search"
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msgstr ""
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#. module: helpdesk_convert_ticket_to_task
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#. odoo-python
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#: code:addons/helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py:0
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#, python-format
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msgid ""
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"This task has been converted from a ticket. You can find the original ticket"
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" <a href='%(ticket_url)s' target='_blank'>on this link</a>."
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msgstr ""
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"Cette tâche a été convertie depuis un ticket. Vous trouverez le ticket "
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"original en cliquant <a href='%(ticket_url)s' target='_blank'>sur ce "
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"lien</a>."
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||||||
#. module: helpdesk_convert_ticket_to_task
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#. odoo-python
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#: code:addons/helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py:0
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#, python-format
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msgid ""
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"This ticket has been converted into a task. You can find it <a "
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"href='%(task_url)s' target='_blank'>on this link</a>."
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msgstr ""
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"Ce ticket a été convertie en tâche. Vous trouverez la tâche en cliquant <a "
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"href='%(task_url)s' target='_blank'>sur ce lien</a>."
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@@ -1 +0,0 @@
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from . import helpdesk_ticket
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@@ -1,103 +0,0 @@
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from odoo import _, models, api
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class HelpdeskTicket(models.Model):
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_inherit = "helpdesk.ticket"
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def button_convert_to_task(self):
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user_ids = [self.user_id.id]
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task_service_id, request_type_id = self._match_task_service_and_request_type(
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ticket_category_id=self.category_id.id,
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ticket_request_type_id=self.request_type_id.id
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)
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task = self.env["project.task"].create({
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"name": self.name,
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"description": self.description,
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"project_id": self.project_id.id,
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"user_ids": user_ids,
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"partner_id": self.partner_id.id,
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"service_id": task_service_id,
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"request_type_id": request_type_id,
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"priority": self.priority
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})
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# copy chatter
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for msg in reversed(self.message_ids):
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msg.copy({
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'model': 'project.task',
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'res_id': task.id
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})
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# copy attachments inserted in the messages
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for attach in msg.attachment_ids:
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attach.copy({
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'res_model': 'project.task',
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'res_id': task.id,
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'res_name': task.name
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})
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# copy attachments not added in a message
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for attachment in self.attachment_ids:
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attachment.copy({
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'res_model': 'project.task',
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'res_id': task.id,
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'res_name': task.name
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})
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# copy subscribers
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task.message_subscribe(partner_ids=self.message_partner_ids.ids)
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# warn (in the chatter) that the task is a copy
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base_url = self.env["ir.config_parameter"].sudo().get_param("web.base.url")
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ticket_url = f"{base_url}/web#id={self.id}&model=helpdesk.ticket&view_type=form"
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task_message = _(
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"This task has been converted from a ticket. You can find the original ticket <a href='%(ticket_url)s' target='_blank'>on this link</a>.",
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ticket_url=ticket_url
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)
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task.message_post(body=task_message)
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# warn (in the chatter) that the ticket has been converted
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task_url = f"{base_url}/web#id={task.id}&model=project.task&view_type=form"
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ticket_message = _(
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"This ticket has been converted into a task. You can find it <a href='%(task_url)s' target='_blank'>on this link</a>.",
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task_url=task_url
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)
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self.message_post(body=ticket_message)
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# archive the ticket
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self.write({
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"active": False,
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"task_id": task.id
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})
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# transfer timesheets from ticket to task
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self._onchange_task_id()
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return {
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"type": "ir.actions.act_window",
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"view_mode": "form",
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"target": "current",
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"res_model": "project.task",
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"res_id": task.id,
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}
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def _match_task_service_and_request_type(
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self,
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ticket_category_id: int,
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ticket_request_type_id: int
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) -> tuple[int, int]:
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"""
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This function permits to match the task service_id and request_type from the ticket category and request type
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"""
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helpdesk_ticket_category = self.env["helpdesk.ticket.category"].search(
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[("id", "=", ticket_category_id)],
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limit=1
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)
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task_service = self.env["task.service"].search([("name", "=", helpdesk_ticket_category.name)])
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helpdesk_ticket_request_type = self.env["helpdesk.request.type"].search(
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[("id", "=", ticket_request_type_id)],
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limit=1
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)
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task_request_type = self.env["request.type"].search([("name", "=", helpdesk_ticket_request_type.name)])
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return task_service.id, task_request_type.id
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@@ -1,21 +0,0 @@
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<?xml version="1.0" encoding="UTF-8"?>
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<odoo>
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<record id="convert_to_task_helpdesk_ticket_view_form" model="ir.ui.view">
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<field name="name">timesheet.helpdesk.ticket.form.view</field>
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<field name="model">helpdesk.ticket</field>
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<field name="inherit_id" ref="helpdesk_mgmt.ticket_view_form" />
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<field name="priority" eval="20" />
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<field name="arch" type="xml">
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<div name="button_box" position="inside">
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<button
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name="button_convert_to_task"
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title="Convert to task"
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string="Convert to task"
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icon="fa-tasks text-success"
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|
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type="object"
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|
||||||
confirm="Are you sure you want to convert this ticket into a task ? You'll be redirected to the newly created task and this ticket will be archived."
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|
||||||
/>
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|
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</div>
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|
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</field>
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|
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</record>
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</odoo>
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@@ -3,7 +3,7 @@
|
|||||||
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|
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{
|
{
|
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"name": "helpdesk_portal_ticket_enriched_description_form",
|
"name": "helpdesk_portal_ticket_enriched_description_form",
|
||||||
"version": "16.0.1.0.1",
|
"version": "16.0.1.0.0",
|
||||||
"author": "Elabore",
|
"author": "Elabore",
|
||||||
"website": "https://elabore.coop",
|
"website": "https://elabore.coop",
|
||||||
"maintainer": "Stéphan Sainléger",
|
"maintainer": "Stéphan Sainléger",
|
||||||
|
@@ -1,5 +1,4 @@
|
|||||||
import odoo.http as http
|
import odoo.http as http
|
||||||
from odoo import _
|
|
||||||
from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
|
from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
|
||||||
|
|
||||||
|
|
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@@ -9,15 +8,15 @@ class HelpdeskTicketControllerDescription(HelpdeskTicketController):
|
|||||||
description = ""
|
description = ""
|
||||||
if kw.get("small_description", False):
|
if kw.get("small_description", False):
|
||||||
description = (
|
description = (
|
||||||
description + "<b>%s</b><br/>" % _(u"DESCRIPTION:") + kw["small_description"]
|
description + "<b>DESCRIPTION:</b><br/>" + kw["small_description"]
|
||||||
)
|
)
|
||||||
del kw["small_description"]
|
del kw["small_description"]
|
||||||
if kw.get("access", False):
|
if kw.get("access", False):
|
||||||
description = description + "<br/><br/><b>%s</b><br/>" % _(u"ACCESS:") + kw["access"]
|
description = description + "<br/><br/><b>ACCESS:</b><br/>" + kw["access"]
|
||||||
del kw["access"]
|
del kw["access"]
|
||||||
if kw.get("bug_report", False):
|
if kw.get("bug_report", False):
|
||||||
description = (
|
description = (
|
||||||
description + "<br/><br/><b>%s</b><br/>" % _(u"BUG REPORT:") + kw["bug_report"]
|
description + "<br/><br/><b>BUG REPORT:</b><br/>" + kw["bug_report"]
|
||||||
)
|
)
|
||||||
del kw["bug_report"]
|
del kw["bug_report"]
|
||||||
res.update({"description": description})
|
res.update({"description": description})
|
||||||
|
@@ -4,10 +4,10 @@
|
|||||||
#
|
#
|
||||||
msgid ""
|
msgid ""
|
||||||
msgstr ""
|
msgstr ""
|
||||||
"Project-Id-Version: Odoo Server 16.0\n"
|
"Project-Id-Version: Odoo Server 14.0\n"
|
||||||
"Report-Msgid-Bugs-To: \n"
|
"Report-Msgid-Bugs-To: \n"
|
||||||
"POT-Creation-Date: 2025-07-08 12:26+0000\n"
|
"POT-Creation-Date: 2024-10-03 21:50+0000\n"
|
||||||
"PO-Revision-Date: 2025-07-08 12:26+0000\n"
|
"PO-Revision-Date: 2024-10-03 21:50+0000\n"
|
||||||
"Last-Translator: \n"
|
"Last-Translator: \n"
|
||||||
"Language-Team: \n"
|
"Language-Team: \n"
|
||||||
"MIME-Version: 1.0\n"
|
"MIME-Version: 1.0\n"
|
||||||
@@ -42,37 +42,16 @@ msgstr ""
|
|||||||
"<span class=\"col-md-7 col-sm-8\">Copier ici le message d'erreur complet (ex: code\n"
|
"<span class=\"col-md-7 col-sm-8\">Copier ici le message d'erreur complet (ex: code\n"
|
||||||
" d'erreur Odoo)</span>"
|
" d'erreur Odoo)</span>"
|
||||||
|
|
||||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
|
||||||
#. odoo-python
|
|
||||||
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
|
||||||
#, python-format
|
|
||||||
msgid "ACCESS:"
|
|
||||||
msgstr "ACCÈS :"
|
|
||||||
|
|
||||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||||
msgid "Access"
|
msgid "Access"
|
||||||
msgstr "Accès"
|
msgstr "Accès"
|
||||||
|
|
||||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
|
||||||
#. odoo-python
|
|
||||||
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
|
||||||
#, python-format
|
|
||||||
msgid "BUG REPORT:"
|
|
||||||
msgstr "RAPPORT DE BUG :"
|
|
||||||
|
|
||||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||||
msgid "Bug report"
|
msgid "Bug report"
|
||||||
msgstr "Rapport de bug"
|
msgstr "Rapport de bug"
|
||||||
|
|
||||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
|
||||||
#. odoo-python
|
|
||||||
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
|
||||||
#, python-format
|
|
||||||
msgid "DESCRIPTION:"
|
|
||||||
msgstr "DESCRIPTION :"
|
|
||||||
|
|
||||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||||
msgid "Description"
|
msgid "Description"
|
||||||
|
@@ -4,10 +4,10 @@
|
|||||||
#
|
#
|
||||||
msgid ""
|
msgid ""
|
||||||
msgstr ""
|
msgstr ""
|
||||||
"Project-Id-Version: Odoo Server 16.0\n"
|
"Project-Id-Version: Odoo Server 14.0\n"
|
||||||
"Report-Msgid-Bugs-To: \n"
|
"Report-Msgid-Bugs-To: \n"
|
||||||
"POT-Creation-Date: 2025-07-08 12:29+0000\n"
|
"POT-Creation-Date: 2024-10-03 21:44+0000\n"
|
||||||
"PO-Revision-Date: 2025-07-08 12:29+0000\n"
|
"PO-Revision-Date: 2024-10-03 21:44+0000\n"
|
||||||
"Last-Translator: \n"
|
"Last-Translator: \n"
|
||||||
"Language-Team: \n"
|
"Language-Team: \n"
|
||||||
"MIME-Version: 1.0\n"
|
"MIME-Version: 1.0\n"
|
||||||
@@ -36,37 +36,16 @@ msgid ""
|
|||||||
" code Odoo)</span>"
|
" code Odoo)</span>"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
|
||||||
#. odoo-python
|
|
||||||
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
|
||||||
#, python-format
|
|
||||||
msgid "ACCESS:"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||||
msgid "Access"
|
msgid "Access"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
|
||||||
#. odoo-python
|
|
||||||
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
|
||||||
#, python-format
|
|
||||||
msgid "BUG REPORT:"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||||
msgid "Bug report"
|
msgid "Bug report"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
|
||||||
#. odoo-python
|
|
||||||
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
|
||||||
#, python-format
|
|
||||||
msgid "DESCRIPTION:"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||||
msgid "Description"
|
msgid "Description"
|
||||||
|
@@ -3,7 +3,7 @@
|
|||||||
|
|
||||||
{
|
{
|
||||||
"name": "helpdesk_portal_timesheet",
|
"name": "helpdesk_portal_timesheet",
|
||||||
"version": "16.0.1.0.1",
|
"version": "16.0.1.0.0",
|
||||||
"author": "Elabore",
|
"author": "Elabore",
|
||||||
"website": "https://elabore.coop",
|
"website": "https://elabore.coop",
|
||||||
"maintainer": "Elabore",
|
"maintainer": "Elabore",
|
||||||
@@ -12,7 +12,7 @@
|
|||||||
"summary": "Show ticket timesheets in portal view",
|
"summary": "Show ticket timesheets in portal view",
|
||||||
# any module necessary for this one to work correctly
|
# any module necessary for this one to work correctly
|
||||||
"depends": [
|
"depends": [
|
||||||
"helpdesk_mgmt_timesheet","sale_timesheet_line_exclude",
|
"helpdesk_mgmt_timesheet"
|
||||||
],
|
],
|
||||||
"qweb": [],
|
"qweb": [],
|
||||||
"external_dependencies": {
|
"external_dependencies": {
|
||||||
|
@@ -4,44 +4,30 @@
|
|||||||
<template id="portal_timesheet_table" name="Portal Timesheet Table">
|
<template id="portal_timesheet_table" name="Portal Timesheet Table">
|
||||||
<table class="o_portal_my_doc_table table table-sm">
|
<table class="o_portal_my_doc_table table table-sm">
|
||||||
<thead>
|
<thead>
|
||||||
<tr>
|
<tr>
|
||||||
<th>Date</th>
|
<th>Date</th>
|
||||||
<th>Employee</th>
|
<th>Employee</th>
|
||||||
<th>Description</th>
|
<th>Description</th>
|
||||||
<th t-if="is_uom_day" class="text-end">Days Spent</th>
|
<th t-if="is_uom_day" class="text-end">Days Spent</th>
|
||||||
<th t-else="" class="text-end">Hours Spent</th>
|
<th t-else="" class="text-end">Hours Spent</th>
|
||||||
</tr>
|
</tr>
|
||||||
</thead>
|
</thead>
|
||||||
<tr t-foreach="timesheets" t-as="timesheet">
|
<tr t-foreach="timesheets" t-as="timesheet">
|
||||||
<t t-if="not timesheet.exclude_from_sale_order">
|
<td><t t-esc="timesheet.date" t-options='{"widget": "date"}'/></td>
|
||||||
<td>
|
<td t-attf-title="#{timesheet.employee_id.name}"><t t-esc="timesheet.employee_id.name"/></td>
|
||||||
<t t-esc="timesheet.date" t-options='{"widget": "date"}'/>
|
<td><t t-esc="timesheet.name"/></td>
|
||||||
</td>
|
<td class="text-end">
|
||||||
<td t-attf-title="#{timesheet.employee_id.name}">
|
<span t-if="is_uom_day" t-esc="timesheet._get_timesheet_time_day()" t-options='{"widget": "timesheet_uom"}'/>
|
||||||
<t t-esc="timesheet.employee_id.name"/>
|
<span t-else="" t-field="timesheet.unit_amount" t-options='{"widget": "float_time"}'/>
|
||||||
</td>
|
</td>
|
||||||
<td>
|
|
||||||
<t t-esc="timesheet.name"/>
|
|
||||||
</td>
|
|
||||||
<td class="text-end">
|
|
||||||
<span t-if="is_uom_day" t-esc="timesheet._get_timesheet_time_day()" t-options='{"widget": "timesheet_uom"}'/>
|
|
||||||
<span t-else="" t-field="timesheet.unit_amount" t-options='{"widget": "float_time"}'/>
|
|
||||||
</td>
|
|
||||||
</t>
|
|
||||||
</tr>
|
</tr>
|
||||||
<tfoot>
|
<tfoot>
|
||||||
<tr>
|
<tr>
|
||||||
<th colspan="3"></th>
|
<th colspan="3"></th>
|
||||||
<th class="text-end">
|
<th class="text-end">
|
||||||
<t t-set="timesheets_amount" t-value="round(sum(timesheets.mapped('unit_amount')), 2) or 0.0"></t>
|
<t t-set="timesheets_amount" t-value="round(sum(timesheets.mapped('unit_amount')), 2) or 0.0"></t>
|
||||||
<div t-if="is_uom_day">
|
<div t-if="is_uom_day"><strong>Days Spent:</strong> <span t-esc="timesheets._convert_hours_to_days(timesheets_amount)" t-options='{"widget": "timesheet_uom"}'/></div>
|
||||||
<strong>Days Spent:</strong>
|
<div t-else=""><strong>Hours Spent:</strong> <span t-esc="timesheets_amount" t-options='{"widget": "float_time"}'/></div>
|
||||||
<span t-esc="timesheets._convert_hours_to_days(timesheets_amount)" t-options='{"widget": "timesheet_uom"}'/>
|
|
||||||
</div>
|
|
||||||
<div t-else="">
|
|
||||||
<strong>Hours Spent:</strong>
|
|
||||||
<span t-esc="timesheets_amount" t-options='{"widget": "float_time"}'/>
|
|
||||||
</div>
|
|
||||||
</th>
|
</th>
|
||||||
</tr>
|
</tr>
|
||||||
</tfoot>
|
</tfoot>
|
||||||
|
@@ -3,7 +3,7 @@
|
|||||||
|
|
||||||
{
|
{
|
||||||
"name": "helpdesk_request_type",
|
"name": "helpdesk_request_type",
|
||||||
"version": "16.0.1.0.1",
|
"version": "16.0.1.0.0",
|
||||||
"author": "Elabore",
|
"author": "Elabore",
|
||||||
"website": "https://elabore.coop",
|
"website": "https://elabore.coop",
|
||||||
"maintainer": "Stéphan Sainléger",
|
"maintainer": "Stéphan Sainléger",
|
||||||
|
@@ -1,94 +0,0 @@
|
|||||||
# Translation of Odoo Server.
|
|
||||||
# This file contains the translation of the following modules:
|
|
||||||
# * helpdesk_request_type
|
|
||||||
#
|
|
||||||
msgid ""
|
|
||||||
msgstr ""
|
|
||||||
"Project-Id-Version: Odoo Server 16.0\n"
|
|
||||||
"Report-Msgid-Bugs-To: \n"
|
|
||||||
"POT-Creation-Date: 2025-07-08 12:09+0000\n"
|
|
||||||
"PO-Revision-Date: 2025-07-08 12:09+0000\n"
|
|
||||||
"Last-Translator: \n"
|
|
||||||
"Language-Team: \n"
|
|
||||||
"MIME-Version: 1.0\n"
|
|
||||||
"Content-Type: text/plain; charset=UTF-8\n"
|
|
||||||
"Content-Transfer-Encoding: \n"
|
|
||||||
"Plural-Forms: \n"
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_helpdesk_ticket_request_type
|
|
||||||
msgid "<strong>Request type:</strong>"
|
|
||||||
msgstr "<strong>Type de demande:</strong>"
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_uid
|
|
||||||
msgid "Created by"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_date
|
|
||||||
msgid "Created on"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__display_name
|
|
||||||
msgid "Display Name"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model,name:helpdesk_request_type.model_helpdesk_ticket
|
|
||||||
msgid "Helpdesk Ticket"
|
|
||||||
msgstr "Ticket d'assistance"
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__id
|
|
||||||
msgid "ID"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type____last_update
|
|
||||||
msgid "Last Modified on"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_uid
|
|
||||||
msgid "Last Updated by"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_date
|
|
||||||
msgid "Last Updated on"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model,name:helpdesk_request_type.model_helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__request_type_id
|
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_create_ticket_request-type
|
|
||||||
msgid "Request Type"
|
|
||||||
msgstr "Type de demande"
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.actions.act_window,name:helpdesk_request_type.act_helpdesk_request_types_list
|
|
||||||
#: model:ir.ui.menu,name:helpdesk_request_type.menu_helpdesk_request_types
|
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.helpdesk_request_type_view_tree
|
|
||||||
msgid "Request Types"
|
|
||||||
msgstr "Types de demande"
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__sequence
|
|
||||||
msgid "Sequence"
|
|
||||||
msgstr "Séquence"
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__name
|
|
||||||
msgid "name"
|
|
||||||
msgstr "nom"
|
|
||||||
|
|
||||||
#. module: helpdesk_mgmt
|
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
|
|
||||||
msgid ""
|
|
||||||
"<strong>Attachments:</strong>\n"
|
|
||||||
" <br/>"
|
|
||||||
msgstr ""
|
|
||||||
"<strong>Pièces jointes:</strong>\n"
|
|
||||||
" <br/>"
|
|
@@ -1,85 +0,0 @@
|
|||||||
# Translation of Odoo Server.
|
|
||||||
# This file contains the translation of the following modules:
|
|
||||||
# * helpdesk_request_type
|
|
||||||
#
|
|
||||||
msgid ""
|
|
||||||
msgstr ""
|
|
||||||
"Project-Id-Version: Odoo Server 16.0\n"
|
|
||||||
"Report-Msgid-Bugs-To: \n"
|
|
||||||
"POT-Creation-Date: 2025-07-08 12:08+0000\n"
|
|
||||||
"PO-Revision-Date: 2025-07-08 12:08+0000\n"
|
|
||||||
"Last-Translator: \n"
|
|
||||||
"Language-Team: \n"
|
|
||||||
"MIME-Version: 1.0\n"
|
|
||||||
"Content-Type: text/plain; charset=UTF-8\n"
|
|
||||||
"Content-Transfer-Encoding: \n"
|
|
||||||
"Plural-Forms: \n"
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_helpdesk_ticket_request_type
|
|
||||||
msgid "<strong>Request type:</strong>"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_uid
|
|
||||||
msgid "Created by"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_date
|
|
||||||
msgid "Created on"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__display_name
|
|
||||||
msgid "Display Name"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model,name:helpdesk_request_type.model_helpdesk_ticket
|
|
||||||
msgid "Helpdesk Ticket"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__id
|
|
||||||
msgid "ID"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type____last_update
|
|
||||||
msgid "Last Modified on"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_uid
|
|
||||||
msgid "Last Updated by"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_date
|
|
||||||
msgid "Last Updated on"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model,name:helpdesk_request_type.model_helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__request_type_id
|
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_create_ticket_request-type
|
|
||||||
msgid "Request Type"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.actions.act_window,name:helpdesk_request_type.act_helpdesk_request_types_list
|
|
||||||
#: model:ir.ui.menu,name:helpdesk_request_type.menu_helpdesk_request_types
|
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.helpdesk_request_type_view_tree
|
|
||||||
msgid "Request Types"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__sequence
|
|
||||||
msgid "Sequence"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_request_type
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__name
|
|
||||||
msgid "name"
|
|
||||||
msgstr ""
|
|
@@ -1,2 +0,0 @@
|
|||||||
*.*~
|
|
||||||
*pyc
|
|
@@ -1,38 +0,0 @@
|
|||||||
==========================================
|
|
||||||
helpdesk_timesheet_exclude_from_sale_order
|
|
||||||
==========================================
|
|
||||||
|
|
||||||
Add exclude_from_sale_order field in ticket's timesheets
|
|
||||||
|
|
||||||
# Installation
|
|
||||||
|
|
||||||
Use Odoo normal module installation procedure to install
|
|
||||||
`helpdesk_timesheet_exclude_from_sale_order`.
|
|
||||||
|
|
||||||
# Known issues / Roadmap
|
|
||||||
|
|
||||||
None yet.
|
|
||||||
|
|
||||||
# Bug Tracker
|
|
||||||
|
|
||||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
|
|
||||||
trouble, please check there if your issue has already been
|
|
||||||
reported. If you spotted it first, help us smashing it by providing a
|
|
||||||
detailed and welcomed feedback.
|
|
||||||
|
|
||||||
# Credits
|
|
||||||
|
|
||||||
## Contributors
|
|
||||||
|
|
||||||
- Boris Gallet
|
|
||||||
- Laetitia Da Costa
|
|
||||||
|
|
||||||
## Funders
|
|
||||||
|
|
||||||
The development of this module has been financially supported by:
|
|
||||||
|
|
||||||
- Elabore (https://elabore.coop)
|
|
||||||
|
|
||||||
## Maintainer
|
|
||||||
|
|
||||||
This module is maintained by Elabore.
|
|
@@ -1,16 +0,0 @@
|
|||||||
# Copyright 2025 Boris Gallet (Elabore)
|
|
||||||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
|
||||||
{
|
|
||||||
"name": "helpdesk_timesheet_exclude_from_sale_order",
|
|
||||||
"version": "16.0.1.0.0",
|
|
||||||
"summary": "Exclude tickets from sale timesheets",
|
|
||||||
"author": "Boris Gallet, Elabore Coop",
|
|
||||||
"website": "https://elabore.coop",
|
|
||||||
"license": "LGPL-3",
|
|
||||||
"category": "Helpdesk",
|
|
||||||
"depends": ["sale_timesheet_line_exclude","helpdesk_mgmt_timesheet"],
|
|
||||||
"data": ["views/helpdesk_ticket.xml"],
|
|
||||||
"installable": True,
|
|
||||||
"application": False,
|
|
||||||
"auto_install": False,
|
|
||||||
}
|
|
@@ -1,13 +0,0 @@
|
|||||||
<?xml version="1.0" encoding="UTF-8" ?>
|
|
||||||
<odoo>
|
|
||||||
<record id="timesheet_helpdesk_ticket_view_form_exclude_from_sale_order" model="ir.ui.view">
|
|
||||||
<field name="name">timesheet.helpdesk.ticket.view.form.exclude.from.sale.order</field>
|
|
||||||
<field name="model">helpdesk.ticket</field>
|
|
||||||
<field name="inherit_id" ref="helpdesk_mgmt_timesheet.timesheet_helpdesk_ticket_view_form"/>
|
|
||||||
<field name="arch" type="xml">
|
|
||||||
<xpath expr="//field[@name='unit_amount']" position="before">
|
|
||||||
<field name="exclude_from_sale_order" />
|
|
||||||
</xpath>
|
|
||||||
</field>
|
|
||||||
</record>
|
|
||||||
</odoo>
|
|
Reference in New Issue
Block a user