43 lines
1.1 KiB
Markdown
43 lines
1.1 KiB
Markdown
===============================
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helpdesk_convert_ticket_to_task
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===============================
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This module aims to convert a ticket into a task.
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For this, it adds a button in the ticket view "Convert to task".
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It automatically fills up many fields (check the function button_convert_to_task for details)
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# Installation
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Use Odoo normal module installation procedure to install
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`helpdesk_convert_ticket_to_task`.
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# Known issues / Roadmap
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A current limitation is that one task can be linked to many tickets.
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Thus, the above task fields are filled up at the creation of the task from a ticket form
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but are not updated when the linked tickets are updated.
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# Bug Tracker
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Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
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trouble, please check there if your issue has already been
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reported. If you spotted it first, help us smashing it by providing a
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detailed and welcomed feedback.
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# Credits
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## Contributors
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- Quentin Mondot
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## Funders
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The development of this module has been financially supported by:
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- Elabore (https://elabore.coop)
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## Maintainer
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This module is maintained by Elabore.
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