1.1 KiB
=============================== helpdesk_convert_ticket_to_task
This module aims to convert a ticket into a task. For this, it adds a button in the ticket view "Convert to task".
It automatically fills up many fields (check the function button_convert_to_task for details)
Installation
Use Odoo normal module installation procedure to install
helpdesk_convert_ticket_to_task.
Known issues / Roadmap
A current limitation is that one task can be linked to many tickets. Thus, the above task fields are filled up at the creation of the task from a ticket form but are not updated when the linked tickets are updated.
Bug Tracker
Bugs are tracked on our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>_. In case of
trouble, please check there if your issue has already been
reported. If you spotted it first, help us smashing it by providing a
detailed and welcomed feedback.
Credits
Contributors
- Quentin Mondot
Funders
The development of this module has been financially supported by:
- Elabore (https://elabore.coop)
Maintainer
This module is maintained by Elabore.