Compare commits
13 Commits
delete-unu
...
16.0-ci
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a6da3de63a |
20
.editorconfig
Normal file
20
.editorconfig
Normal file
@@ -0,0 +1,20 @@
|
|||||||
|
# Configuration for known file extensions
|
||||||
|
[*.{css,js,json,less,md,py,rst,sass,scss,xml,yaml,yml}]
|
||||||
|
charset = utf-8
|
||||||
|
end_of_line = lf
|
||||||
|
indent_size = 4
|
||||||
|
indent_style = space
|
||||||
|
insert_final_newline = true
|
||||||
|
trim_trailing_whitespace = true
|
||||||
|
|
||||||
|
[*.{json,yml,yaml,rst,md}]
|
||||||
|
indent_size = 2
|
||||||
|
|
||||||
|
# Do not configure editor for libs and autogenerated content
|
||||||
|
[{*/static/{lib,src/lib}/**,*/static/description/index.html,*/readme/../README.rst}]
|
||||||
|
charset = unset
|
||||||
|
end_of_line = unset
|
||||||
|
indent_size = unset
|
||||||
|
indent_style = unset
|
||||||
|
insert_final_newline = false
|
||||||
|
trim_trailing_whitespace = false
|
188
.eslintrc.yml
Normal file
188
.eslintrc.yml
Normal file
@@ -0,0 +1,188 @@
|
|||||||
|
env:
|
||||||
|
browser: true
|
||||||
|
es6: true
|
||||||
|
|
||||||
|
# See https://github.com/OCA/odoo-community.org/issues/37#issuecomment-470686449
|
||||||
|
parserOptions:
|
||||||
|
ecmaVersion: 2019
|
||||||
|
|
||||||
|
overrides:
|
||||||
|
- files:
|
||||||
|
- "**/*.esm.js"
|
||||||
|
parserOptions:
|
||||||
|
sourceType: module
|
||||||
|
|
||||||
|
# Globals available in Odoo that shouldn't produce errorings
|
||||||
|
globals:
|
||||||
|
_: readonly
|
||||||
|
$: readonly
|
||||||
|
fuzzy: readonly
|
||||||
|
jQuery: readonly
|
||||||
|
moment: readonly
|
||||||
|
odoo: readonly
|
||||||
|
openerp: readonly
|
||||||
|
owl: readonly
|
||||||
|
luxon: readonly
|
||||||
|
|
||||||
|
# Styling is handled by Prettier, so we only need to enable AST rules;
|
||||||
|
# see https://github.com/OCA/maintainer-quality-tools/pull/618#issuecomment-558576890
|
||||||
|
rules:
|
||||||
|
accessor-pairs: warn
|
||||||
|
array-callback-return: warn
|
||||||
|
callback-return: warn
|
||||||
|
capitalized-comments:
|
||||||
|
- warn
|
||||||
|
- always
|
||||||
|
- ignoreConsecutiveComments: true
|
||||||
|
ignoreInlineComments: true
|
||||||
|
complexity:
|
||||||
|
- warn
|
||||||
|
- 15
|
||||||
|
constructor-super: warn
|
||||||
|
dot-notation: warn
|
||||||
|
eqeqeq: warn
|
||||||
|
global-require: warn
|
||||||
|
handle-callback-err: warn
|
||||||
|
id-blacklist: warn
|
||||||
|
id-match: warn
|
||||||
|
init-declarations: error
|
||||||
|
max-depth: warn
|
||||||
|
max-nested-callbacks: warn
|
||||||
|
max-statements-per-line: warn
|
||||||
|
no-alert: warn
|
||||||
|
no-array-constructor: warn
|
||||||
|
no-caller: warn
|
||||||
|
no-case-declarations: warn
|
||||||
|
no-class-assign: warn
|
||||||
|
no-cond-assign: error
|
||||||
|
no-const-assign: error
|
||||||
|
no-constant-condition: warn
|
||||||
|
no-control-regex: warn
|
||||||
|
no-debugger: error
|
||||||
|
no-delete-var: warn
|
||||||
|
no-div-regex: warn
|
||||||
|
no-dupe-args: error
|
||||||
|
no-dupe-class-members: error
|
||||||
|
no-dupe-keys: error
|
||||||
|
no-duplicate-case: error
|
||||||
|
no-duplicate-imports: error
|
||||||
|
no-else-return: warn
|
||||||
|
no-empty-character-class: warn
|
||||||
|
no-empty-function: error
|
||||||
|
no-empty-pattern: error
|
||||||
|
no-empty: warn
|
||||||
|
no-eq-null: error
|
||||||
|
no-eval: error
|
||||||
|
no-ex-assign: error
|
||||||
|
no-extend-native: warn
|
||||||
|
no-extra-bind: warn
|
||||||
|
no-extra-boolean-cast: warn
|
||||||
|
no-extra-label: warn
|
||||||
|
no-fallthrough: warn
|
||||||
|
no-func-assign: error
|
||||||
|
no-global-assign: error
|
||||||
|
no-implicit-coercion:
|
||||||
|
- warn
|
||||||
|
- allow: ["~"]
|
||||||
|
no-implicit-globals: warn
|
||||||
|
no-implied-eval: warn
|
||||||
|
no-inline-comments: warn
|
||||||
|
no-inner-declarations: warn
|
||||||
|
no-invalid-regexp: warn
|
||||||
|
no-irregular-whitespace: warn
|
||||||
|
no-iterator: warn
|
||||||
|
no-label-var: warn
|
||||||
|
no-labels: warn
|
||||||
|
no-lone-blocks: warn
|
||||||
|
no-lonely-if: error
|
||||||
|
no-mixed-requires: error
|
||||||
|
no-multi-str: warn
|
||||||
|
no-native-reassign: error
|
||||||
|
no-negated-condition: warn
|
||||||
|
no-negated-in-lhs: error
|
||||||
|
no-new-func: warn
|
||||||
|
no-new-object: warn
|
||||||
|
no-new-require: warn
|
||||||
|
no-new-symbol: warn
|
||||||
|
no-new-wrappers: warn
|
||||||
|
no-new: warn
|
||||||
|
no-obj-calls: warn
|
||||||
|
no-octal-escape: warn
|
||||||
|
no-octal: warn
|
||||||
|
no-param-reassign: warn
|
||||||
|
no-path-concat: warn
|
||||||
|
no-process-env: warn
|
||||||
|
no-process-exit: warn
|
||||||
|
no-proto: warn
|
||||||
|
no-prototype-builtins: warn
|
||||||
|
no-redeclare: warn
|
||||||
|
no-regex-spaces: warn
|
||||||
|
no-restricted-globals: warn
|
||||||
|
no-restricted-imports: warn
|
||||||
|
no-restricted-modules: warn
|
||||||
|
no-restricted-syntax: warn
|
||||||
|
no-return-assign: error
|
||||||
|
no-script-url: warn
|
||||||
|
no-self-assign: warn
|
||||||
|
no-self-compare: warn
|
||||||
|
no-sequences: warn
|
||||||
|
no-shadow-restricted-names: warn
|
||||||
|
no-shadow: warn
|
||||||
|
no-sparse-arrays: warn
|
||||||
|
no-sync: warn
|
||||||
|
no-this-before-super: warn
|
||||||
|
no-throw-literal: warn
|
||||||
|
no-undef-init: warn
|
||||||
|
no-undef: error
|
||||||
|
no-unmodified-loop-condition: warn
|
||||||
|
no-unneeded-ternary: error
|
||||||
|
no-unreachable: error
|
||||||
|
no-unsafe-finally: error
|
||||||
|
no-unused-expressions: error
|
||||||
|
no-unused-labels: error
|
||||||
|
no-unused-vars: error
|
||||||
|
no-use-before-define: error
|
||||||
|
no-useless-call: warn
|
||||||
|
no-useless-computed-key: warn
|
||||||
|
no-useless-concat: warn
|
||||||
|
no-useless-constructor: warn
|
||||||
|
no-useless-escape: warn
|
||||||
|
no-useless-rename: warn
|
||||||
|
no-void: warn
|
||||||
|
no-with: warn
|
||||||
|
operator-assignment: [error, always]
|
||||||
|
prefer-const: warn
|
||||||
|
radix: warn
|
||||||
|
require-yield: warn
|
||||||
|
sort-imports: warn
|
||||||
|
spaced-comment: [error, always]
|
||||||
|
strict: [error, function]
|
||||||
|
use-isnan: error
|
||||||
|
valid-jsdoc:
|
||||||
|
- warn
|
||||||
|
- prefer:
|
||||||
|
arg: param
|
||||||
|
argument: param
|
||||||
|
augments: extends
|
||||||
|
constructor: class
|
||||||
|
exception: throws
|
||||||
|
func: function
|
||||||
|
method: function
|
||||||
|
prop: property
|
||||||
|
return: returns
|
||||||
|
virtual: abstract
|
||||||
|
yield: yields
|
||||||
|
preferType:
|
||||||
|
array: Array
|
||||||
|
bool: Boolean
|
||||||
|
boolean: Boolean
|
||||||
|
number: Number
|
||||||
|
object: Object
|
||||||
|
str: String
|
||||||
|
string: String
|
||||||
|
requireParamDescription: false
|
||||||
|
requireReturn: false
|
||||||
|
requireReturnDescription: false
|
||||||
|
requireReturnType: false
|
||||||
|
valid-typeof: warn
|
||||||
|
yoda: warn
|
42
.github/workflows/pre-commit.yml
vendored
Normal file
42
.github/workflows/pre-commit.yml
vendored
Normal file
@@ -0,0 +1,42 @@
|
|||||||
|
name: pre-commit
|
||||||
|
|
||||||
|
on:
|
||||||
|
pull_request:
|
||||||
|
branches:
|
||||||
|
- "16.0*"
|
||||||
|
|
||||||
|
jobs:
|
||||||
|
pre-commit:
|
||||||
|
runs-on: ubuntu-22.04
|
||||||
|
steps:
|
||||||
|
- uses: actions/checkout@v4
|
||||||
|
- uses: actions/setup-python@v5
|
||||||
|
with:
|
||||||
|
python-version: "3.11"
|
||||||
|
- name: Get python version
|
||||||
|
run: echo "PY=$(python -VV | sha256sum | cut -d' ' -f1)" >> $GITHUB_ENV
|
||||||
|
- uses: actions/cache@v4
|
||||||
|
with:
|
||||||
|
path: ~/.cache/pre-commit
|
||||||
|
key: pre-commit|${{ env.PY }}|${{ hashFiles('.pre-commit-config.yaml') }}
|
||||||
|
- name: Install pre-commit
|
||||||
|
run: pip install pre-commit
|
||||||
|
- name: Run pre-commit
|
||||||
|
run: pre-commit run --all-files --show-diff-on-failure --color=always
|
||||||
|
env:
|
||||||
|
# Consider valid a PR that changes README fragments but doesn't
|
||||||
|
# change the README.rst file itself. It's not really a problem
|
||||||
|
# because the bot will update it anyway after merge. This way, we
|
||||||
|
# lower the barrier for functional contributors that want to fix the
|
||||||
|
# readme fragments, while still letting developers get README
|
||||||
|
# auto-generated (which also helps functionals when using runboat).
|
||||||
|
# DOCS https://pre-commit.com/#temporarily-disabling-hooks
|
||||||
|
SKIP: oca-gen-addon-readme
|
||||||
|
- name: Check that all files generated by pre-commit are in git
|
||||||
|
run: |
|
||||||
|
newfiles="$(git ls-files --others --exclude-from=.gitignore)"
|
||||||
|
if [ "$newfiles" != "" ] ; then
|
||||||
|
echo "Please check-in the following files:"
|
||||||
|
echo "$newfiles"
|
||||||
|
exit 1
|
||||||
|
fi
|
88
.gitignore
vendored
Normal file
88
.gitignore
vendored
Normal file
@@ -0,0 +1,88 @@
|
|||||||
|
# Byte-compiled / optimized / DLL files
|
||||||
|
__pycache__/
|
||||||
|
*.py[cod]
|
||||||
|
/.venv
|
||||||
|
/.pytest_cache
|
||||||
|
/.ruff_cache
|
||||||
|
|
||||||
|
# C extensions
|
||||||
|
*.so
|
||||||
|
|
||||||
|
# Distribution / packaging
|
||||||
|
.Python
|
||||||
|
env/
|
||||||
|
bin/
|
||||||
|
build/
|
||||||
|
develop-eggs/
|
||||||
|
dist/
|
||||||
|
eggs/
|
||||||
|
lib64/
|
||||||
|
parts/
|
||||||
|
sdist/
|
||||||
|
var/
|
||||||
|
*.egg-info/
|
||||||
|
.installed.cfg
|
||||||
|
*.egg
|
||||||
|
*.eggs
|
||||||
|
|
||||||
|
# Windows installers
|
||||||
|
*.msi
|
||||||
|
|
||||||
|
# Debian packages
|
||||||
|
*.deb
|
||||||
|
|
||||||
|
# Redhat packages
|
||||||
|
*.rpm
|
||||||
|
|
||||||
|
# MacOS packages
|
||||||
|
*.dmg
|
||||||
|
*.pkg
|
||||||
|
|
||||||
|
# Installer logs
|
||||||
|
pip-log.txt
|
||||||
|
pip-delete-this-directory.txt
|
||||||
|
|
||||||
|
# Unit test / coverage reports
|
||||||
|
htmlcov/
|
||||||
|
.tox/
|
||||||
|
.coverage
|
||||||
|
.cache
|
||||||
|
nosetests.xml
|
||||||
|
coverage.xml
|
||||||
|
|
||||||
|
# Translations
|
||||||
|
*.mo
|
||||||
|
|
||||||
|
# Pycharm
|
||||||
|
.idea
|
||||||
|
|
||||||
|
# Eclipse
|
||||||
|
.settings
|
||||||
|
|
||||||
|
# Visual Studio cache/options directory
|
||||||
|
.vs/
|
||||||
|
.vscode
|
||||||
|
|
||||||
|
# OSX Files
|
||||||
|
.DS_Store
|
||||||
|
|
||||||
|
# Django stuff:
|
||||||
|
*.log
|
||||||
|
|
||||||
|
# Mr Developer
|
||||||
|
.mr.developer.cfg
|
||||||
|
.project
|
||||||
|
.pydevproject
|
||||||
|
|
||||||
|
# Rope
|
||||||
|
.ropeproject
|
||||||
|
|
||||||
|
# Sphinx documentation
|
||||||
|
docs/_build/
|
||||||
|
|
||||||
|
# Backup files
|
||||||
|
*~
|
||||||
|
*.swp
|
||||||
|
|
||||||
|
# OCA rules
|
||||||
|
!static/lib/
|
146
.pre-commit-config.yaml
Normal file
146
.pre-commit-config.yaml
Normal file
@@ -0,0 +1,146 @@
|
|||||||
|
exclude: |
|
||||||
|
(?x)
|
||||||
|
# NOT INSTALLABLE ADDONS
|
||||||
|
# END NOT INSTALLABLE ADDONS
|
||||||
|
# Files and folders generated by bots, to avoid loops
|
||||||
|
^setup/|/static/description/index\.html$|
|
||||||
|
# We don't want to mess with tool-generated files
|
||||||
|
.svg$|/tests/([^/]+/)?cassettes/|^.copier-answers.yml$|^.github/|^eslint.config.cjs|^prettier.config.cjs|
|
||||||
|
# Maybe reactivate this when all README files include prettier ignore tags?
|
||||||
|
^README\.md$|
|
||||||
|
# Library files can have extraneous formatting (even minimized)
|
||||||
|
/static/(src/)?lib/|
|
||||||
|
# Repos using Sphinx to generate docs don't need prettying
|
||||||
|
^docs/_templates/.*\.html$|
|
||||||
|
# Don't bother non-technical authors with formatting issues in docs
|
||||||
|
readme/.*\.(rst|md)$|
|
||||||
|
# Ignore build and dist directories in addons
|
||||||
|
/build/|/dist/|
|
||||||
|
# Ignore test files in addons
|
||||||
|
/tests/samples/.*|
|
||||||
|
# You don't usually want a bot to modify your legal texts
|
||||||
|
(LICENSE.*|COPYING.*)
|
||||||
|
default_language_version:
|
||||||
|
python: python3
|
||||||
|
node: "16.17.0"
|
||||||
|
repos:
|
||||||
|
- repo: local
|
||||||
|
hooks:
|
||||||
|
# These files are most likely copier diff rejection junks; if found,
|
||||||
|
# review them manually, fix the problem (if needed) and remove them
|
||||||
|
- id: forbidden-files
|
||||||
|
name: forbidden files
|
||||||
|
entry: found forbidden files; remove them
|
||||||
|
language: fail
|
||||||
|
files: "\\.rej$"
|
||||||
|
- id: en-po-files
|
||||||
|
name: en.po files cannot exist
|
||||||
|
entry: found a en.po file
|
||||||
|
language: fail
|
||||||
|
files: '[a-zA-Z0-9_]*/i18n/en\.po$'
|
||||||
|
- repo: https://github.com/oca/maintainer-tools
|
||||||
|
rev: f9b919b9868143135a9c9cb03021089cabba8223
|
||||||
|
hooks:
|
||||||
|
# update the NOT INSTALLABLE ADDONS section above
|
||||||
|
- id: oca-update-pre-commit-excluded-addons
|
||||||
|
- id: oca-fix-manifest-website
|
||||||
|
args: ["https://github.com/elabore-coop/helpdesk-tools"]
|
||||||
|
- id: oca-gen-addon-readme
|
||||||
|
args:
|
||||||
|
- --addons-dir=.
|
||||||
|
- --branch=16.0
|
||||||
|
- --org-name=OCA
|
||||||
|
- --repo-name=helpdesk-tools
|
||||||
|
- --if-source-changed
|
||||||
|
- --keep-source-digest
|
||||||
|
- repo: https://github.com/OCA/odoo-pre-commit-hooks
|
||||||
|
rev: v0.1.4
|
||||||
|
hooks:
|
||||||
|
- id: oca-checks-odoo-module
|
||||||
|
- id: oca-checks-po
|
||||||
|
args:
|
||||||
|
- --disable=po-pretty-format
|
||||||
|
- repo: local
|
||||||
|
hooks:
|
||||||
|
- id: prettier
|
||||||
|
name: prettier (with plugin-xml)
|
||||||
|
entry: prettier
|
||||||
|
args:
|
||||||
|
- --write
|
||||||
|
- --list-different
|
||||||
|
- --ignore-unknown
|
||||||
|
types: [text]
|
||||||
|
files: \.(css|htm|html|js|json|jsx|less|md|scss|toml|ts|xml|yaml|yml)$
|
||||||
|
language: node
|
||||||
|
additional_dependencies:
|
||||||
|
- "prettier@2.7.1"
|
||||||
|
- "@prettier/plugin-xml@2.2.0"
|
||||||
|
- repo: local
|
||||||
|
hooks:
|
||||||
|
- id: eslint
|
||||||
|
name: eslint
|
||||||
|
entry: eslint
|
||||||
|
args:
|
||||||
|
- --color
|
||||||
|
- --fix
|
||||||
|
verbose: true
|
||||||
|
types: [javascript]
|
||||||
|
language: node
|
||||||
|
additional_dependencies:
|
||||||
|
- "eslint@8.24.0"
|
||||||
|
- "eslint-plugin-jsdoc@"
|
||||||
|
- repo: https://github.com/pre-commit/pre-commit-hooks
|
||||||
|
rev: v5.0.0
|
||||||
|
hooks:
|
||||||
|
- id: trailing-whitespace
|
||||||
|
# exclude autogenerated files
|
||||||
|
exclude: /README\.rst$|\.pot?$
|
||||||
|
- id: end-of-file-fixer
|
||||||
|
# exclude autogenerated files
|
||||||
|
exclude: /README\.rst$|\.pot?$
|
||||||
|
- id: debug-statements
|
||||||
|
- id: fix-encoding-pragma
|
||||||
|
args: ["--remove"]
|
||||||
|
- id: check-case-conflict
|
||||||
|
- id: check-docstring-first
|
||||||
|
- id: check-executables-have-shebangs
|
||||||
|
- id: check-merge-conflict
|
||||||
|
# exclude files where underlines are not distinguishable from merge conflicts
|
||||||
|
exclude: /README\.rst$|^docs/.*\.rst$
|
||||||
|
- id: check-symlinks
|
||||||
|
- id: check-xml
|
||||||
|
- id: mixed-line-ending
|
||||||
|
args: ["--fix=lf"]
|
||||||
|
- repo: https://github.com/PyCQA/docformatter
|
||||||
|
rev: v1.7.7
|
||||||
|
hooks:
|
||||||
|
- id: docformatter
|
||||||
|
args: [
|
||||||
|
"--in-place", # modify the files
|
||||||
|
"--recursive", # run on all the files
|
||||||
|
"--wrap-summaries",
|
||||||
|
"88", # max length of 1st line
|
||||||
|
"--wrap-descriptions",
|
||||||
|
"88", # max length of other lines
|
||||||
|
"--pre-summary-newline", # new line before a long summary
|
||||||
|
"--make-summary-multi-line", # force summary on multilines
|
||||||
|
]
|
||||||
|
additional_dependencies: ["tomli"] # if Python <3.11
|
||||||
|
- repo: https://github.com/astral-sh/ruff-pre-commit
|
||||||
|
rev: v0.12.0
|
||||||
|
hooks:
|
||||||
|
- id: ruff
|
||||||
|
args: [--fix, --exit-non-zero-on-fix]
|
||||||
|
- id: ruff-format
|
||||||
|
- repo: https://github.com/OCA/pylint-odoo
|
||||||
|
rev: v9.1.3
|
||||||
|
hooks:
|
||||||
|
- id: pylint_odoo
|
||||||
|
name: pylint with optional checks
|
||||||
|
args:
|
||||||
|
- --rcfile=.pylintrc
|
||||||
|
- --exit-zero
|
||||||
|
verbose: true
|
||||||
|
- id: pylint_odoo
|
||||||
|
args:
|
||||||
|
- --rcfile=.pylintrc-mandatory
|
8
.prettierrc.yml
Normal file
8
.prettierrc.yml
Normal file
@@ -0,0 +1,8 @@
|
|||||||
|
# Defaults for all prettier-supported languages.
|
||||||
|
# Prettier will complete this with settings from .editorconfig file.
|
||||||
|
bracketSpacing: false
|
||||||
|
printWidth: 88
|
||||||
|
proseWrap: always
|
||||||
|
semi: true
|
||||||
|
trailingComma: "es5"
|
||||||
|
xmlWhitespaceSensitivity: "strict"
|
123
.pylintrc
Normal file
123
.pylintrc
Normal file
@@ -0,0 +1,123 @@
|
|||||||
|
|
||||||
|
|
||||||
|
[MASTER]
|
||||||
|
load-plugins=pylint_odoo
|
||||||
|
score=n
|
||||||
|
|
||||||
|
[ODOOLINT]
|
||||||
|
readme-template-url="https://github.com/OCA/maintainer-tools/blob/master/template/module/README.rst"
|
||||||
|
manifest-required-authors=Elabore
|
||||||
|
manifest-required-keys=license
|
||||||
|
manifest-deprecated-keys=description,active
|
||||||
|
license-allowed=AGPL-3,GPL-2,GPL-2 or any later version,GPL-3,GPL-3 or any later version,LGPL-3
|
||||||
|
valid-odoo-versions=16.0
|
||||||
|
|
||||||
|
[MESSAGES CONTROL]
|
||||||
|
disable=all
|
||||||
|
|
||||||
|
# This .pylintrc contains optional AND mandatory checks and is meant to be
|
||||||
|
# loaded in an IDE to have it check everything, in the hope this will make
|
||||||
|
# optional checks more visible to contributors who otherwise never look at a
|
||||||
|
# green travis to see optional checks that failed.
|
||||||
|
# .pylintrc-mandatory containing only mandatory checks is used the pre-commit
|
||||||
|
# config as a blocking check.
|
||||||
|
|
||||||
|
enable=anomalous-backslash-in-string,
|
||||||
|
api-one-deprecated,
|
||||||
|
api-one-multi-together,
|
||||||
|
assignment-from-none,
|
||||||
|
attribute-deprecated,
|
||||||
|
class-camelcase,
|
||||||
|
dangerous-default-value,
|
||||||
|
dangerous-view-replace-wo-priority,
|
||||||
|
development-status-allowed,
|
||||||
|
duplicate-id-csv,
|
||||||
|
duplicate-key,
|
||||||
|
duplicate-xml-fields,
|
||||||
|
duplicate-xml-record-id,
|
||||||
|
eval-referenced,
|
||||||
|
eval-used,
|
||||||
|
incoherent-interpreter-exec-perm,
|
||||||
|
license-allowed,
|
||||||
|
manifest-author-string,
|
||||||
|
manifest-deprecated-key,
|
||||||
|
manifest-required-author,
|
||||||
|
manifest-required-key,
|
||||||
|
manifest-version-format,
|
||||||
|
method-compute,
|
||||||
|
method-inverse,
|
||||||
|
method-required-super,
|
||||||
|
method-search,
|
||||||
|
openerp-exception-warning,
|
||||||
|
pointless-statement,
|
||||||
|
pointless-string-statement,
|
||||||
|
print-used,
|
||||||
|
redundant-keyword-arg,
|
||||||
|
redundant-modulename-xml,
|
||||||
|
reimported,
|
||||||
|
relative-import,
|
||||||
|
return-in-init,
|
||||||
|
rst-syntax-error,
|
||||||
|
sql-injection,
|
||||||
|
too-few-format-args,
|
||||||
|
translation-field,
|
||||||
|
translation-required,
|
||||||
|
unreachable,
|
||||||
|
use-vim-comment,
|
||||||
|
wrong-tabs-instead-of-spaces,
|
||||||
|
xml-syntax-error,
|
||||||
|
attribute-string-redundant,
|
||||||
|
character-not-valid-in-resource-link,
|
||||||
|
consider-merging-classes-inherited,
|
||||||
|
context-overridden,
|
||||||
|
create-user-wo-reset-password,
|
||||||
|
dangerous-filter-wo-user,
|
||||||
|
dangerous-qweb-replace-wo-priority,
|
||||||
|
deprecated-data-xml-node,
|
||||||
|
deprecated-openerp-xml-node,
|
||||||
|
duplicate-po-message-definition,
|
||||||
|
except-pass,
|
||||||
|
file-not-used,
|
||||||
|
invalid-commit,
|
||||||
|
manifest-maintainers-list,
|
||||||
|
missing-newline-extrafiles,
|
||||||
|
missing-readme,
|
||||||
|
missing-return,
|
||||||
|
odoo-addons-relative-import,
|
||||||
|
old-api7-method-defined,
|
||||||
|
po-msgstr-variables,
|
||||||
|
po-syntax-error,
|
||||||
|
renamed-field-parameter,
|
||||||
|
resource-not-exist,
|
||||||
|
str-format-used,
|
||||||
|
test-folder-imported,
|
||||||
|
translation-contains-variable,
|
||||||
|
translation-positional-used,
|
||||||
|
unnecessary-utf8-coding-comment,
|
||||||
|
website-manifest-key-not-valid-uri,
|
||||||
|
xml-attribute-translatable,
|
||||||
|
xml-deprecated-qweb-directive,
|
||||||
|
xml-deprecated-tree-attribute,
|
||||||
|
external-request-timeout,
|
||||||
|
# messages that do not cause the lint step to fail
|
||||||
|
consider-merging-classes-inherited,
|
||||||
|
create-user-wo-reset-password,
|
||||||
|
dangerous-filter-wo-user,
|
||||||
|
deprecated-module,
|
||||||
|
file-not-used,
|
||||||
|
invalid-commit,
|
||||||
|
missing-manifest-dependency,
|
||||||
|
missing-newline-extrafiles,
|
||||||
|
missing-readme,
|
||||||
|
no-utf8-coding-comment,
|
||||||
|
odoo-addons-relative-import,
|
||||||
|
old-api7-method-defined,
|
||||||
|
redefined-builtin,
|
||||||
|
too-complex,
|
||||||
|
unnecessary-utf8-coding-comment
|
||||||
|
|
||||||
|
|
||||||
|
[REPORTS]
|
||||||
|
msg-template={path}:{line}: [{msg_id}({symbol}), {obj}] {msg}
|
||||||
|
output-format=colorized
|
||||||
|
reports=no
|
98
.pylintrc-mandatory
Normal file
98
.pylintrc-mandatory
Normal file
@@ -0,0 +1,98 @@
|
|||||||
|
|
||||||
|
[MASTER]
|
||||||
|
load-plugins=pylint_odoo
|
||||||
|
score=n
|
||||||
|
|
||||||
|
[ODOOLINT]
|
||||||
|
readme-template-url="https://github.com/OCA/maintainer-tools/blob/master/template/module/README.rst"
|
||||||
|
manifest-required-authors=Elabore
|
||||||
|
manifest-required-keys=license
|
||||||
|
manifest-deprecated-keys=description,active
|
||||||
|
license-allowed=AGPL-3,GPL-2,GPL-2 or any later version,GPL-3,GPL-3 or any later version,LGPL-3
|
||||||
|
valid-odoo-versions=16.0
|
||||||
|
|
||||||
|
[MESSAGES CONTROL]
|
||||||
|
disable=all
|
||||||
|
|
||||||
|
enable=anomalous-backslash-in-string,
|
||||||
|
api-one-deprecated,
|
||||||
|
api-one-multi-together,
|
||||||
|
assignment-from-none,
|
||||||
|
attribute-deprecated,
|
||||||
|
class-camelcase,
|
||||||
|
dangerous-default-value,
|
||||||
|
dangerous-view-replace-wo-priority,
|
||||||
|
development-status-allowed,
|
||||||
|
duplicate-id-csv,
|
||||||
|
duplicate-key,
|
||||||
|
duplicate-xml-fields,
|
||||||
|
duplicate-xml-record-id,
|
||||||
|
eval-referenced,
|
||||||
|
eval-used,
|
||||||
|
incoherent-interpreter-exec-perm,
|
||||||
|
license-allowed,
|
||||||
|
manifest-author-string,
|
||||||
|
manifest-deprecated-key,
|
||||||
|
manifest-required-author,
|
||||||
|
manifest-required-key,
|
||||||
|
manifest-version-format,
|
||||||
|
method-compute,
|
||||||
|
method-inverse,
|
||||||
|
method-required-super,
|
||||||
|
method-search,
|
||||||
|
openerp-exception-warning,
|
||||||
|
pointless-statement,
|
||||||
|
pointless-string-statement,
|
||||||
|
print-used,
|
||||||
|
redundant-keyword-arg,
|
||||||
|
redundant-modulename-xml,
|
||||||
|
reimported,
|
||||||
|
relative-import,
|
||||||
|
return-in-init,
|
||||||
|
rst-syntax-error,
|
||||||
|
sql-injection,
|
||||||
|
too-few-format-args,
|
||||||
|
translation-field,
|
||||||
|
translation-required,
|
||||||
|
unreachable,
|
||||||
|
use-vim-comment,
|
||||||
|
wrong-tabs-instead-of-spaces,
|
||||||
|
xml-syntax-error,
|
||||||
|
attribute-string-redundant,
|
||||||
|
character-not-valid-in-resource-link,
|
||||||
|
consider-merging-classes-inherited,
|
||||||
|
context-overridden,
|
||||||
|
create-user-wo-reset-password,
|
||||||
|
dangerous-filter-wo-user,
|
||||||
|
dangerous-qweb-replace-wo-priority,
|
||||||
|
deprecated-data-xml-node,
|
||||||
|
deprecated-openerp-xml-node,
|
||||||
|
duplicate-po-message-definition,
|
||||||
|
except-pass,
|
||||||
|
file-not-used,
|
||||||
|
invalid-commit,
|
||||||
|
manifest-maintainers-list,
|
||||||
|
missing-newline-extrafiles,
|
||||||
|
missing-readme,
|
||||||
|
missing-return,
|
||||||
|
odoo-addons-relative-import,
|
||||||
|
old-api7-method-defined,
|
||||||
|
po-msgstr-variables,
|
||||||
|
po-syntax-error,
|
||||||
|
renamed-field-parameter,
|
||||||
|
resource-not-exist,
|
||||||
|
str-format-used,
|
||||||
|
test-folder-imported,
|
||||||
|
translation-contains-variable,
|
||||||
|
translation-positional-used,
|
||||||
|
unnecessary-utf8-coding-comment,
|
||||||
|
website-manifest-key-not-valid-uri,
|
||||||
|
xml-attribute-translatable,
|
||||||
|
xml-deprecated-qweb-directive,
|
||||||
|
xml-deprecated-tree-attribute,
|
||||||
|
external-request-timeout
|
||||||
|
|
||||||
|
[REPORTS]
|
||||||
|
msg-template={path}:{line}: [{msg_id}({symbol}), {obj}] {msg}
|
||||||
|
output-format=colorized
|
||||||
|
reports=no
|
31
.ruff.toml
Normal file
31
.ruff.toml
Normal file
@@ -0,0 +1,31 @@
|
|||||||
|
|
||||||
|
target-version = "py310"
|
||||||
|
fix = true
|
||||||
|
|
||||||
|
[lint]
|
||||||
|
extend-select = [
|
||||||
|
"B",
|
||||||
|
"C90",
|
||||||
|
"E501", # line too long (default 88)
|
||||||
|
"I", # isort
|
||||||
|
"UP", # pyupgrade
|
||||||
|
]
|
||||||
|
extend-safe-fixes = ["UP008"]
|
||||||
|
exclude = ["setup/*"]
|
||||||
|
|
||||||
|
[format]
|
||||||
|
exclude = ["setup/*"]
|
||||||
|
|
||||||
|
[lint.per-file-ignores]
|
||||||
|
"__init__.py" = ["F401", "I001"] # ignore unused and unsorted imports in __init__.py
|
||||||
|
"__manifest__.py" = ["B018"] # useless expression
|
||||||
|
|
||||||
|
[lint.isort]
|
||||||
|
section-order = ["future", "standard-library", "third-party", "odoo", "odoo-addons", "first-party", "local-folder"]
|
||||||
|
|
||||||
|
[lint.isort.sections]
|
||||||
|
"odoo" = ["odoo"]
|
||||||
|
"odoo-addons" = ["odoo.addons"]
|
||||||
|
|
||||||
|
[lint.mccabe]
|
||||||
|
max-complexity = 16
|
40
helpdesk_convert_ticket_to_task/README.md
Normal file
40
helpdesk_convert_ticket_to_task/README.md
Normal file
@@ -0,0 +1,40 @@
|
|||||||
|
# helpdesk_convert_ticket_to_task
|
||||||
|
|
||||||
|
This module changes the behavior of the buttons "create" and "create and edit" of the
|
||||||
|
field `task` in a ticket form.
|
||||||
|
|
||||||
|
It automatically fills up many fields (check the function button_convert_to_task for details)
|
||||||
|
|
||||||
|
# Installation
|
||||||
|
|
||||||
|
Use Odoo normal module installation procedure to install
|
||||||
|
`helpdesk_convert_ticket_to_task`.
|
||||||
|
|
||||||
|
# Known issues / Roadmap
|
||||||
|
|
||||||
|
A current limitation is that one task can be linked to many tickets. Thus, the above
|
||||||
|
task fields are filled up at the creation of the task from a ticket form but are not
|
||||||
|
updated when the linked tickets are updated.
|
||||||
|
|
||||||
|
# Bug Tracker
|
||||||
|
|
||||||
|
Bugs are tracked on
|
||||||
|
`our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case
|
||||||
|
of trouble, please check there if your issue has already been reported. If you spotted
|
||||||
|
it first, help us smashing it by providing a detailed and welcomed feedback.
|
||||||
|
|
||||||
|
# Credits
|
||||||
|
|
||||||
|
## Contributors
|
||||||
|
|
||||||
|
- Quentin Mondot
|
||||||
|
|
||||||
|
## Funders
|
||||||
|
|
||||||
|
The development of this module has been financially supported by:
|
||||||
|
|
||||||
|
- Elabore (https://elabore.coop)
|
||||||
|
|
||||||
|
## Maintainer
|
||||||
|
|
||||||
|
This module is maintained by Elabore.
|
30
helpdesk_convert_ticket_to_task/__manifest__.py
Normal file
30
helpdesk_convert_ticket_to_task/__manifest__.py
Normal file
@@ -0,0 +1,30 @@
|
|||||||
|
# Copyright 2024 Quentin Mondot
|
||||||
|
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
||||||
|
{
|
||||||
|
"name": "helpdesk_convert_ticket_to_task",
|
||||||
|
"version": "16.0.1.0.0",
|
||||||
|
"author": "Elabore",
|
||||||
|
"website": "https://github.com/elabore-coop/helpdesk-tools",
|
||||||
|
"maintainer": "Quentin Mondot",
|
||||||
|
"license": "AGPL-3",
|
||||||
|
"category": "Tools",
|
||||||
|
"summary": "This module adds a button to convert a ticket into a task.",
|
||||||
|
"depends": [
|
||||||
|
"base",
|
||||||
|
"helpdesk_mgmt",
|
||||||
|
"helpdesk_mgmt_project",
|
||||||
|
# to create the helpdesk.request.type model and have the field request_type_id
|
||||||
|
# in the helpdesk.ticket model
|
||||||
|
"helpdesk_request_type",
|
||||||
|
# to have the fields service_id and request_type_id in the project.task model
|
||||||
|
"project_request_data",
|
||||||
|
"project_task_add_very_high", # to have priority values 2 and 3 on tasks
|
||||||
|
"helpdesk_transfer_timesheet_to_task", # to copy timesheets from ticket to task
|
||||||
|
],
|
||||||
|
"data": [
|
||||||
|
"views/helpdesk_convert_ticket_to_task.xml",
|
||||||
|
],
|
||||||
|
"installable": True,
|
||||||
|
"auto_install": False,
|
||||||
|
"application": False,
|
||||||
|
}
|
63
helpdesk_convert_ticket_to_task/i18n/fr.po
Normal file
63
helpdesk_convert_ticket_to_task/i18n/fr.po
Normal file
@@ -0,0 +1,63 @@
|
|||||||
|
# Translation of Odoo Server.
|
||||||
|
# This file contains the translation of the following modules:
|
||||||
|
# * helpdesk_convert_ticket_to_task
|
||||||
|
#
|
||||||
|
msgid ""
|
||||||
|
msgstr ""
|
||||||
|
"Project-Id-Version: Odoo Server 16.0\n"
|
||||||
|
"Report-Msgid-Bugs-To: \n"
|
||||||
|
"POT-Creation-Date: 2025-08-04 15:26+0000\n"
|
||||||
|
"PO-Revision-Date: 2025-08-04 15:26+0000\n"
|
||||||
|
"Last-Translator: \n"
|
||||||
|
"Language-Team: \n"
|
||||||
|
"MIME-Version: 1.0\n"
|
||||||
|
"Content-Type: text/plain; charset=UTF-8\n"
|
||||||
|
"Content-Transfer-Encoding: \n"
|
||||||
|
"Plural-Forms: \n"
|
||||||
|
|
||||||
|
#. module: helpdesk_convert_ticket_to_task
|
||||||
|
#: model_terms:ir.ui.view,arch_db:helpdesk_convert_ticket_to_task.convert_to_task_helpdesk_ticket_view_form
|
||||||
|
msgid ""
|
||||||
|
"Are you sure you want to convert this ticket into a task ? You'll be "
|
||||||
|
"redirected to the newly created task and this ticket will be archived."
|
||||||
|
msgstr ""
|
||||||
|
"Êtes-vous sûr de vouloir convertir ce ticket en tâche ? Vous allez être "
|
||||||
|
"redirigé vers la tâche créée et ce ticket sera archivé."
|
||||||
|
|
||||||
|
#. module: helpdesk_convert_ticket_to_task
|
||||||
|
#: model_terms:ir.ui.view,arch_db:helpdesk_convert_ticket_to_task.convert_to_task_helpdesk_ticket_view_form
|
||||||
|
msgid "Convert to task"
|
||||||
|
msgstr "Convertir en tâche"
|
||||||
|
|
||||||
|
#. module: helpdesk_convert_ticket_to_task
|
||||||
|
#: model:ir.model,name:helpdesk_convert_ticket_to_task.model_helpdesk_ticket
|
||||||
|
msgid "Helpdesk Ticket"
|
||||||
|
msgstr "Ticket d'Assistance"
|
||||||
|
|
||||||
|
#. module: helpdesk_convert_ticket_to_task
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_convert_ticket_to_task.field_helpdesk_ticket__smart_search
|
||||||
|
msgid "Smart Search"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_convert_ticket_to_task
|
||||||
|
#. odoo-python
|
||||||
|
#: code:addons/helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py:0
|
||||||
|
#, python-format
|
||||||
|
msgid ""
|
||||||
|
"This task has been converted from a ticket. You can find the original ticket"
|
||||||
|
" <a href='%(ticket_url)s' target='_blank'>on this link</a>."
|
||||||
|
msgstr ""
|
||||||
|
"Cette tâche a été convertie depuis un ticket. Vous trouverez le ticket "
|
||||||
|
"original en cliquant <a href='%(ticket_url)s' target='_blank'>sur ce "
|
||||||
|
"lien</a>."
|
||||||
|
|
||||||
|
#. module: helpdesk_convert_ticket_to_task
|
||||||
|
#. odoo-python
|
||||||
|
#: code:addons/helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py:0
|
||||||
|
#, python-format
|
||||||
|
msgid ""
|
||||||
|
"This ticket has been converted into a task. You can find it <a "
|
||||||
|
"href='%(task_url)s' target='_blank'>on this link</a>."
|
||||||
|
msgstr ""
|
||||||
|
"Ce ticket a été convertie en tâche. Vous trouverez la tâche en cliquant <a "
|
||||||
|
"href='%(task_url)s' target='_blank'>sur ce lien</a>."
|
1
helpdesk_convert_ticket_to_task/models/__init__.py
Normal file
1
helpdesk_convert_ticket_to_task/models/__init__.py
Normal file
@@ -0,0 +1 @@
|
|||||||
|
from . import helpdesk_ticket
|
100
helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py
Normal file
100
helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py
Normal file
@@ -0,0 +1,100 @@
|
|||||||
|
from odoo import _, models, api
|
||||||
|
|
||||||
|
|
||||||
|
class HelpdeskTicket(models.Model):
|
||||||
|
_inherit = "helpdesk.ticket"
|
||||||
|
|
||||||
|
def button_convert_to_task(self):
|
||||||
|
user_ids = [self.user_id.id]
|
||||||
|
task_service_id, request_type_id = self._match_task_service_and_request_type(
|
||||||
|
ticket_category_id=self.category_id.id,
|
||||||
|
ticket_request_type_id=self.request_type_id.id,
|
||||||
|
)
|
||||||
|
|
||||||
|
task = self.env["project.task"].create(
|
||||||
|
{
|
||||||
|
"name": self.name,
|
||||||
|
"description": self.description,
|
||||||
|
"project_id": self.project_id.id,
|
||||||
|
"user_ids": user_ids,
|
||||||
|
"partner_id": self.partner_id.id,
|
||||||
|
"service_id": task_service_id,
|
||||||
|
"request_type_id": request_type_id,
|
||||||
|
"priority": self.priority,
|
||||||
|
}
|
||||||
|
)
|
||||||
|
|
||||||
|
# copy chatter
|
||||||
|
for msg in reversed(self.message_ids):
|
||||||
|
msg.copy({"model": "project.task", "res_id": task.id})
|
||||||
|
|
||||||
|
# copy attachments inserted in the messages
|
||||||
|
for attach in msg.attachment_ids:
|
||||||
|
attach.copy(
|
||||||
|
{
|
||||||
|
"res_model": "project.task",
|
||||||
|
"res_id": task.id,
|
||||||
|
"res_name": task.name,
|
||||||
|
}
|
||||||
|
)
|
||||||
|
|
||||||
|
# copy attachments not added in a message
|
||||||
|
for attachment in self.attachment_ids:
|
||||||
|
attachment.copy(
|
||||||
|
{"res_model": "project.task", "res_id": task.id, "res_name": task.name}
|
||||||
|
)
|
||||||
|
|
||||||
|
# copy subscribers
|
||||||
|
task.message_subscribe(partner_ids=self.message_partner_ids.ids)
|
||||||
|
|
||||||
|
# warn (in the chatter) that the task is a copy
|
||||||
|
base_url = self.env["ir.config_parameter"].sudo().get_param("web.base.url")
|
||||||
|
ticket_url = f"{base_url}/web#id={self.id}&model=helpdesk.ticket&view_type=form"
|
||||||
|
task_message = _(
|
||||||
|
"This task has been converted from a ticket. You can find the original ticket <a href='%(ticket_url)s' target='_blank'>on this link</a>.",
|
||||||
|
ticket_url=ticket_url,
|
||||||
|
)
|
||||||
|
task.message_post(body=task_message)
|
||||||
|
|
||||||
|
# warn (in the chatter) that the ticket has been converted
|
||||||
|
task_url = f"{base_url}/web#id={task.id}&model=project.task&view_type=form"
|
||||||
|
ticket_message = _(
|
||||||
|
"This ticket has been converted into a task. You can find it <a href='%(task_url)s' target='_blank'>on this link</a>.",
|
||||||
|
task_url=task_url,
|
||||||
|
)
|
||||||
|
self.message_post(body=ticket_message)
|
||||||
|
|
||||||
|
# archive the ticket
|
||||||
|
self.write({"active": False, "task_id": task.id})
|
||||||
|
# transfer timesheets from ticket to task
|
||||||
|
self._onchange_task_id()
|
||||||
|
|
||||||
|
return {
|
||||||
|
"type": "ir.actions.act_window",
|
||||||
|
"view_mode": "form",
|
||||||
|
"target": "current",
|
||||||
|
"res_model": "project.task",
|
||||||
|
"res_id": task.id,
|
||||||
|
}
|
||||||
|
|
||||||
|
def _match_task_service_and_request_type(
|
||||||
|
self, ticket_category_id: int, ticket_request_type_id: int
|
||||||
|
) -> tuple[int, int]:
|
||||||
|
"""
|
||||||
|
This function permits to match the task service_id and request_type from the ticket category and request type
|
||||||
|
"""
|
||||||
|
helpdesk_ticket_category = self.env["helpdesk.ticket.category"].search(
|
||||||
|
[("id", "=", ticket_category_id)], limit=1
|
||||||
|
)
|
||||||
|
task_service = self.env["task.service"].search(
|
||||||
|
[("name", "=", helpdesk_ticket_category.name)]
|
||||||
|
)
|
||||||
|
|
||||||
|
helpdesk_ticket_request_type = self.env["helpdesk.request.type"].search(
|
||||||
|
[("id", "=", ticket_request_type_id)], limit=1
|
||||||
|
)
|
||||||
|
task_request_type = self.env["request.type"].search(
|
||||||
|
[("name", "=", helpdesk_ticket_request_type.name)]
|
||||||
|
)
|
||||||
|
|
||||||
|
return task_service.id, task_request_type.id
|
@@ -0,0 +1,21 @@
|
|||||||
|
<?xml version="1.0" encoding="UTF-8"?>
|
||||||
|
<odoo>
|
||||||
|
<record id="convert_to_task_helpdesk_ticket_view_form" model="ir.ui.view">
|
||||||
|
<field name="name">timesheet.helpdesk.ticket.form.view</field>
|
||||||
|
<field name="model">helpdesk.ticket</field>
|
||||||
|
<field name="inherit_id" ref="helpdesk_mgmt.ticket_view_form" />
|
||||||
|
<field name="priority" eval="20" />
|
||||||
|
<field name="arch" type="xml">
|
||||||
|
<div name="button_box" position="inside">
|
||||||
|
<button
|
||||||
|
name="button_convert_to_task"
|
||||||
|
title="Convert to task"
|
||||||
|
string="Convert to task"
|
||||||
|
icon="fa-tasks text-success"
|
||||||
|
type="object"
|
||||||
|
confirm="Are you sure you want to convert this ticket into a task ? You'll be redirected to the newly created task and this ticket will be archived."
|
||||||
|
/>
|
||||||
|
</div>
|
||||||
|
</field>
|
||||||
|
</record>
|
||||||
|
</odoo>
|
@@ -1,53 +0,0 @@
|
|||||||
================================
|
|
||||||
helpdesk_create_task_from_ticket
|
|
||||||
================================
|
|
||||||
|
|
||||||
This module changes the behavior of the buttons "create" and "create and edit" of the field `task` in a ticket form.
|
|
||||||
|
|
||||||
It automatically fills up these tasks fields
|
|
||||||
|
|
||||||
```
|
|
||||||
Ticket (helpdesk.ticke) / Tâche (project.task)
|
|
||||||
|
|
||||||
Intitulé (name) --> Titre (name)
|
|
||||||
Utilisateur assigné (user_id) --> Assignés (user_ids)
|
|
||||||
Projet (project_id) --> Projet (project_id)
|
|
||||||
Contact (partner_id) --> Client (partner_id)
|
|
||||||
Catégorie (category_id) --> service (service_id)
|
|
||||||
Request Type (request_type_id) --> Type de demande (request_type_id)
|
|
||||||
Priorité (priority) --> Priorité (priority)
|
|
||||||
```
|
|
||||||
|
|
||||||
# Installation
|
|
||||||
|
|
||||||
Use Odoo normal module installation procedure to install
|
|
||||||
`helpdesk_create_task_from_ticket`.
|
|
||||||
|
|
||||||
# Known issues / Roadmap
|
|
||||||
|
|
||||||
A current limitation is that one task can be linked to many tickets.
|
|
||||||
Thus, the above task fields are filled up at the creation of the task from a ticket form
|
|
||||||
but are not updated when the linked tickets are updated.
|
|
||||||
|
|
||||||
# Bug Tracker
|
|
||||||
|
|
||||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
|
|
||||||
trouble, please check there if your issue has already been
|
|
||||||
reported. If you spotted it first, help us smashing it by providing a
|
|
||||||
detailed and welcomed feedback.
|
|
||||||
|
|
||||||
# Credits
|
|
||||||
|
|
||||||
## Contributors
|
|
||||||
|
|
||||||
- Quentin Mondot
|
|
||||||
|
|
||||||
## Funders
|
|
||||||
|
|
||||||
The development of this module has been financially supported by:
|
|
||||||
|
|
||||||
- Elabore (https://elabore.coop)
|
|
||||||
|
|
||||||
## Maintainer
|
|
||||||
|
|
||||||
This module is maintained by Elabore.
|
|
@@ -1,26 +0,0 @@
|
|||||||
# Copyright 2024 Quentin Mondot
|
|
||||||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
|
||||||
{
|
|
||||||
"name": "helpdesk_create_task_from_ticket",
|
|
||||||
"version": "16.0.1.0.0",
|
|
||||||
"author": "Elabore",
|
|
||||||
"website": "https://elabore.coop",
|
|
||||||
"maintainer": "Quentin Mondot",
|
|
||||||
"license": "AGPL-3",
|
|
||||||
"category": "Tools",
|
|
||||||
"summary": "This module enriches task information when creating it from a ticket form.",
|
|
||||||
"depends": [
|
|
||||||
"base",
|
|
||||||
"helpdesk_mgmt",
|
|
||||||
"helpdesk_mgmt_project",
|
|
||||||
"helpdesk_request_type", # to create the helpdesk.request.type model and have the field request_type_id in the helpdesk.ticket model
|
|
||||||
"project_request_data", # to have the fields service_id and request_type_id in the project.task model
|
|
||||||
"project_task_add_very_high" # to have priority values 2 and 3 on tasks
|
|
||||||
],
|
|
||||||
"data": [
|
|
||||||
"views/helpdesk_create_task_from_ticket.xml",
|
|
||||||
],
|
|
||||||
"installable": True,
|
|
||||||
"auto_install": False,
|
|
||||||
"application": False,
|
|
||||||
}
|
|
@@ -1 +0,0 @@
|
|||||||
from . import project_task
|
|
@@ -1,71 +0,0 @@
|
|||||||
from odoo import models, api
|
|
||||||
|
|
||||||
|
|
||||||
class ProjectTask(models.Model):
|
|
||||||
"""
|
|
||||||
The function "create" is overloaded to adapt the field "user_ids" from the context of helpdesk.ticket to the one of project.task
|
|
||||||
This function is called when the user clicks on the button "create" in the task field of the ticket form
|
|
||||||
The function "onchange" is overloaded to adapt the field "user_ids" from the context of helpdesk.ticket to the one of project.task
|
|
||||||
This function is called when the user clicks on the button "create and modify" in the task field of the ticket form
|
|
||||||
"""
|
|
||||||
_inherit = "project.task"
|
|
||||||
|
|
||||||
@api.model
|
|
||||||
def create(self, vals_list):
|
|
||||||
if all(key in self.env.context for key in (
|
|
||||||
"default_user_id",
|
|
||||||
"default_ticket_category_id",
|
|
||||||
"default_ticket_request_type_id"
|
|
||||||
)):
|
|
||||||
user_ids = [self.env.context["default_user_id"]]
|
|
||||||
task_service_id, request_type_id = self._match_task_service_and_request_type(
|
|
||||||
ticket_category_id=self.env.context["default_ticket_category_id"],
|
|
||||||
ticket_request_type_id=self.env.context["default_ticket_request_type_id"]
|
|
||||||
)
|
|
||||||
|
|
||||||
return super(ProjectTask, self.with_context(
|
|
||||||
default_user_ids=user_ids,
|
|
||||||
default_service_id=task_service_id,
|
|
||||||
default_request_type_id=request_type_id
|
|
||||||
)).create(vals_list)
|
|
||||||
|
|
||||||
return super(ProjectTask, self).create(vals_list)
|
|
||||||
|
|
||||||
def onchange(self, values, field_name, field_onchange):
|
|
||||||
if all(key in self.env.context for key in (
|
|
||||||
"default_user_id",
|
|
||||||
"default_ticket_category_id",
|
|
||||||
"default_ticket_request_type_id"
|
|
||||||
)):
|
|
||||||
user_ids = [self.env.context["default_user_id"]]
|
|
||||||
task_service_id, request_type_id = self._match_task_service_and_request_type(
|
|
||||||
ticket_category_id=self.env.context["default_ticket_category_id"],
|
|
||||||
ticket_request_type_id=self.env.context["default_ticket_request_type_id"]
|
|
||||||
)
|
|
||||||
|
|
||||||
return super(ProjectTask, self.with_context(
|
|
||||||
default_user_ids=user_ids,
|
|
||||||
default_service_id=task_service_id,
|
|
||||||
default_request_type_id=request_type_id
|
|
||||||
)).onchange(values, field_name, field_onchange)
|
|
||||||
|
|
||||||
return super(ProjectTask, self).onchange(values, field_name, field_onchange)
|
|
||||||
|
|
||||||
def _match_task_service_and_request_type(
|
|
||||||
self,
|
|
||||||
ticket_category_id: int,
|
|
||||||
ticket_request_type_id: int
|
|
||||||
) -> tuple[int, int]:
|
|
||||||
helpdesk_ticket_category = self.env["helpdesk.ticket.category"].search(
|
|
||||||
[("id", "=", ticket_category_id)],
|
|
||||||
limit=1
|
|
||||||
)
|
|
||||||
task_service = self.env["task.service"].search([("name", "=", helpdesk_ticket_category.name)])
|
|
||||||
|
|
||||||
helpdesk_ticket_request_type = self.env["helpdesk.request.type"].search(
|
|
||||||
[("id", "=", ticket_request_type_id)],
|
|
||||||
limit=1
|
|
||||||
)
|
|
||||||
task_request_type = self.env["request.type"].search([("name", "=", helpdesk_ticket_request_type.name)])
|
|
||||||
|
|
||||||
return task_service.id, task_request_type.id
|
|
@@ -1,23 +0,0 @@
|
|||||||
<?xml version="1.0" encoding="UTF-8"?>
|
|
||||||
<odoo>
|
|
||||||
<record id="ticket_view_form_create_task_from_ticket" model="ir.ui.view">
|
|
||||||
<field name="name">helpdesk.ticket.form.task.from.ticket</field>
|
|
||||||
<field name="model">helpdesk.ticket</field>
|
|
||||||
<field name="inherit_id" ref="helpdesk_mgmt_project.ticket_view_form" />
|
|
||||||
<field name="priority" eval="99" />
|
|
||||||
<field name="arch" type="xml">
|
|
||||||
<xpath expr="//field[@name='task_id'][2]" position="attributes">
|
|
||||||
<attribute name="context">
|
|
||||||
{
|
|
||||||
'default_project_id': project_id,
|
|
||||||
'default_user_id': user_id,
|
|
||||||
'default_partner_id': partner_id,
|
|
||||||
'default_ticket_category_id': category_id,
|
|
||||||
'default_ticket_request_type_id': request_type_id,
|
|
||||||
'default_priority': priority
|
|
||||||
}
|
|
||||||
</attribute>
|
|
||||||
</xpath>
|
|
||||||
</field>
|
|
||||||
</record>
|
|
||||||
</odoo>
|
|
@@ -1,2 +0,0 @@
|
|||||||
*.*~
|
|
||||||
*pyc
|
|
@@ -3,8 +3,8 @@ helpdesk_portal_ticket_enriched_description_form
|
|||||||
================================================
|
================================================
|
||||||
|
|
||||||
Add fieds in ticket creation portal form to enrich description content.
|
Add fieds in ticket creation portal form to enrich description content.
|
||||||
Installation
|
|
||||||
============
|
# Installation
|
||||||
|
|
||||||
Use Odoo normal module installation procedure to install
|
Use Odoo normal module installation procedure to install
|
||||||
`helpdesk_portal_ticket_enriched_description_form`.
|
`helpdesk_portal_ticket_enriched_description_form`.
|
||||||
@@ -12,13 +12,13 @@ Use Odoo normal module installation procedure to install
|
|||||||
# Known issues / Roadmap
|
# Known issues / Roadmap
|
||||||
|
|
||||||
None yet.
|
None yet.
|
||||||
Bug Tracker
|
|
||||||
===========
|
|
||||||
|
|
||||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
|
# Bug Tracker
|
||||||
trouble, please check there if your issue has already been
|
|
||||||
reported. If you spotted it first, help us smashing it by providing a
|
Bugs are tracked on
|
||||||
detailed and welcomed feedback.
|
`our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case
|
||||||
|
of trouble, please check there if your issue has already been reported. If you spotted
|
||||||
|
it first, help us smashing it by providing a detailed and welcomed feedback.
|
||||||
|
|
||||||
# Credits
|
# Credits
|
||||||
|
|
||||||
|
@@ -3,13 +3,13 @@
|
|||||||
|
|
||||||
{
|
{
|
||||||
"name": "helpdesk_portal_ticket_enriched_description_form",
|
"name": "helpdesk_portal_ticket_enriched_description_form",
|
||||||
"version": "16.0.1.0.0",
|
"version": "16.0.1.0.1",
|
||||||
"author": "Elabore",
|
"author": "Elabore",
|
||||||
"website": "https://elabore.coop",
|
"website": "https://github.com/elabore-coop/helpdesk-tools",
|
||||||
"maintainer": "Stéphan Sainléger",
|
"maintainer": "Stéphan Sainléger",
|
||||||
"license": "AGPL-3",
|
"license": "AGPL-3",
|
||||||
"category": "Tools",
|
"category": "Tools",
|
||||||
"summary": "Add fieds in ticket creation portal form to enrich description content.",
|
"summary": "Add fieds in ticket creation portal form to enrich description data.",
|
||||||
# any module necessary for this one to work correctly
|
# any module necessary for this one to work correctly
|
||||||
"depends": [
|
"depends": [
|
||||||
"base",
|
"base",
|
||||||
|
@@ -1,2 +1 @@
|
|||||||
|
|
||||||
from . import main
|
from . import main
|
||||||
|
@@ -1,4 +1,4 @@
|
|||||||
import odoo.http as http
|
from odoo import _
|
||||||
from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
|
from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
|
||||||
|
|
||||||
|
|
||||||
@@ -8,15 +8,21 @@ class HelpdeskTicketControllerDescription(HelpdeskTicketController):
|
|||||||
description = ""
|
description = ""
|
||||||
if kw.get("small_description", False):
|
if kw.get("small_description", False):
|
||||||
description = (
|
description = (
|
||||||
description + "<b>DESCRIPTION:</b><br/>" + kw["small_description"]
|
description
|
||||||
|
+ "<b>%s</b><br/>" % _("DESCRIPTION:")
|
||||||
|
+ kw["small_description"]
|
||||||
)
|
)
|
||||||
del kw["small_description"]
|
del kw["small_description"]
|
||||||
if kw.get("access", False):
|
if kw.get("access", False):
|
||||||
description = description + "<br/><br/><b>ACCESS:</b><br/>" + kw["access"]
|
description = (
|
||||||
|
description + "<br/><br/><b>%s</b><br/>" % _("ACCESS:") + kw["access"]
|
||||||
|
)
|
||||||
del kw["access"]
|
del kw["access"]
|
||||||
if kw.get("bug_report", False):
|
if kw.get("bug_report", False):
|
||||||
description = (
|
description = (
|
||||||
description + "<br/><br/><b>BUG REPORT:</b><br/>" + kw["bug_report"]
|
description
|
||||||
|
+ "<br/><br/><b>%s</b><br/>" % _("BUG REPORT:")
|
||||||
|
+ kw["bug_report"]
|
||||||
)
|
)
|
||||||
del kw["bug_report"]
|
del kw["bug_report"]
|
||||||
res.update({"description": description})
|
res.update({"description": description})
|
||||||
|
@@ -4,10 +4,10 @@
|
|||||||
#
|
#
|
||||||
msgid ""
|
msgid ""
|
||||||
msgstr ""
|
msgstr ""
|
||||||
"Project-Id-Version: Odoo Server 14.0\n"
|
"Project-Id-Version: Odoo Server 16.0\n"
|
||||||
"Report-Msgid-Bugs-To: \n"
|
"Report-Msgid-Bugs-To: \n"
|
||||||
"POT-Creation-Date: 2024-10-03 21:50+0000\n"
|
"POT-Creation-Date: 2025-07-08 12:26+0000\n"
|
||||||
"PO-Revision-Date: 2024-10-03 21:50+0000\n"
|
"PO-Revision-Date: 2025-07-08 12:26+0000\n"
|
||||||
"Last-Translator: \n"
|
"Last-Translator: \n"
|
||||||
"Language-Team: \n"
|
"Language-Team: \n"
|
||||||
"MIME-Version: 1.0\n"
|
"MIME-Version: 1.0\n"
|
||||||
@@ -42,17 +42,38 @@ msgstr ""
|
|||||||
"<span class=\"col-md-7 col-sm-8\">Copier ici le message d'erreur complet (ex: code\n"
|
"<span class=\"col-md-7 col-sm-8\">Copier ici le message d'erreur complet (ex: code\n"
|
||||||
" d'erreur Odoo)</span>"
|
" d'erreur Odoo)</span>"
|
||||||
|
|
||||||
|
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||||
|
#. odoo-python
|
||||||
|
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
||||||
|
#, python-format
|
||||||
|
msgid "ACCESS:"
|
||||||
|
msgstr "ACCÈS :"
|
||||||
|
|
||||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||||
msgid "Access"
|
msgid "Access"
|
||||||
msgstr "Accès"
|
msgstr "Accès"
|
||||||
|
|
||||||
|
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||||
|
#. odoo-python
|
||||||
|
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
||||||
|
#, python-format
|
||||||
|
msgid "BUG REPORT:"
|
||||||
|
msgstr "RAPPORT DE BUG :"
|
||||||
|
|
||||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||||
msgid "Bug report"
|
msgid "Bug report"
|
||||||
msgstr "Rapport de bug"
|
msgstr "Rapport de bug"
|
||||||
|
|
||||||
|
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||||
|
#. odoo-python
|
||||||
|
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
||||||
|
#, python-format
|
||||||
|
msgid "DESCRIPTION:"
|
||||||
|
msgstr "DESCRIPTION :"
|
||||||
|
|
||||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||||
msgid "Description"
|
msgid "Description"
|
||||||
msgstr ""
|
msgstr ""
|
@@ -4,10 +4,10 @@
|
|||||||
#
|
#
|
||||||
msgid ""
|
msgid ""
|
||||||
msgstr ""
|
msgstr ""
|
||||||
"Project-Id-Version: Odoo Server 14.0\n"
|
"Project-Id-Version: Odoo Server 16.0\n"
|
||||||
"Report-Msgid-Bugs-To: \n"
|
"Report-Msgid-Bugs-To: \n"
|
||||||
"POT-Creation-Date: 2024-10-03 21:44+0000\n"
|
"POT-Creation-Date: 2025-07-08 12:29+0000\n"
|
||||||
"PO-Revision-Date: 2024-10-03 21:44+0000\n"
|
"PO-Revision-Date: 2025-07-08 12:29+0000\n"
|
||||||
"Last-Translator: \n"
|
"Last-Translator: \n"
|
||||||
"Language-Team: \n"
|
"Language-Team: \n"
|
||||||
"MIME-Version: 1.0\n"
|
"MIME-Version: 1.0\n"
|
||||||
@@ -36,17 +36,38 @@ msgid ""
|
|||||||
" code Odoo)</span>"
|
" code Odoo)</span>"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||||
|
#. odoo-python
|
||||||
|
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
||||||
|
#, python-format
|
||||||
|
msgid "ACCESS:"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||||
msgid "Access"
|
msgid "Access"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||||
|
#. odoo-python
|
||||||
|
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
||||||
|
#, python-format
|
||||||
|
msgid "BUG REPORT:"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||||
msgid "Bug report"
|
msgid "Bug report"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||||
|
#. odoo-python
|
||||||
|
#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
|
||||||
|
#, python-format
|
||||||
|
msgid "DESCRIPTION:"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#. module: helpdesk_portal_ticket_enriched_description_form
|
#. module: helpdesk_portal_ticket_enriched_description_form
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
|
||||||
msgid "Description"
|
msgid "Description"
|
||||||
msgstr ""
|
msgstr ""
|
@@ -1,7 +1,11 @@
|
|||||||
<?xml version="1.0" encoding="utf-8"?>
|
<?xml version="1.0" encoding="utf-8" ?>
|
||||||
<odoo>
|
<odoo>
|
||||||
<template id="helpdesk_create_ticket_description" name="Create Ticket: Description"
|
<template
|
||||||
inherit_id="helpdesk_mgmt.portal_create_ticket" priority="40">
|
id="helpdesk_create_ticket_description"
|
||||||
|
name="Create Ticket: Description"
|
||||||
|
inherit_id="helpdesk_mgmt.portal_create_ticket"
|
||||||
|
priority="99"
|
||||||
|
>
|
||||||
<xpath expr="//textarea[@name='description']/../.." position="replace">
|
<xpath expr="//textarea[@name='description']/../.." position="replace">
|
||||||
<div class="form-group">
|
<div class="form-group">
|
||||||
<label
|
<label
|
||||||
@@ -17,23 +21,20 @@
|
|||||||
required="True"
|
required="True"
|
||||||
/>
|
/>
|
||||||
</div>
|
</div>
|
||||||
<span class="col-md-7 col-sm-8">Be precise. If there is a bug/error, please describe
|
<span
|
||||||
|
class="col-md-7 col-sm-8"
|
||||||
|
>Be precise. If there is a bug/error, please describe
|
||||||
how to reproduce it</span>
|
how to reproduce it</span>
|
||||||
</div>
|
</div>
|
||||||
<div class="form-group">
|
<div class="form-group">
|
||||||
<label
|
<label class="col-md-3 col-dm-4 control-label" for="access">Access
|
||||||
class="col-md-3 col-dm-4 control-label"
|
|
||||||
for="access"
|
|
||||||
>Access
|
|
||||||
</label>
|
</label>
|
||||||
<div class="col-md-7 col-sm-8">
|
<div class="col-md-7 col-sm-8">
|
||||||
<input
|
<input class="form-control" type="text" name="access" />
|
||||||
class="form-control"
|
|
||||||
type="text"
|
|
||||||
name="access"
|
|
||||||
/>
|
|
||||||
</div>
|
</div>
|
||||||
<span class="col-md-7 col-sm-8">Link toward error or additional information</span>
|
<span
|
||||||
|
class="col-md-7 col-sm-8"
|
||||||
|
>Link toward error or additional information</span>
|
||||||
</div>
|
</div>
|
||||||
<div class="form-group">
|
<div class="form-group">
|
||||||
<label
|
<label
|
||||||
@@ -48,9 +49,11 @@
|
|||||||
style="min-height: 120px"
|
style="min-height: 120px"
|
||||||
/>
|
/>
|
||||||
</div>
|
</div>
|
||||||
<span class="col-md-7 col-sm-8">Paste here the complete error message (ex: error
|
<span
|
||||||
|
class="col-md-7 col-sm-8"
|
||||||
|
>Paste here the complete error message (ex: error
|
||||||
code Odoo)</span>
|
code Odoo)</span>
|
||||||
</div>
|
</div>
|
||||||
</xpath>
|
</xpath>
|
||||||
</template>
|
</template>
|
||||||
</odoo>
|
</odoo>
|
||||||
|
@@ -1,2 +0,0 @@
|
|||||||
*.*~
|
|
||||||
*pyc
|
|
@@ -1,6 +1,4 @@
|
|||||||
====================================
|
# helpdesk_portal_ticket_priority_form
|
||||||
helpdesk_portal_ticket_priority_form
|
|
||||||
====================================
|
|
||||||
|
|
||||||
Add fieds in ticket creation portal form for priority.
|
Add fieds in ticket creation portal form for priority.
|
||||||
|
|
||||||
@@ -15,10 +13,10 @@ None yet.
|
|||||||
|
|
||||||
# Bug Tracker
|
# Bug Tracker
|
||||||
|
|
||||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
|
Bugs are tracked on
|
||||||
trouble, please check there if your issue has already been
|
`our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case
|
||||||
reported. If you spotted it first, help us smashing it by providing a
|
of trouble, please check there if your issue has already been reported. If you spotted
|
||||||
detailed and welcomed feedback.
|
it first, help us smashing it by providing a detailed and welcomed feedback.
|
||||||
|
|
||||||
# Credits
|
# Credits
|
||||||
|
|
||||||
|
@@ -5,7 +5,7 @@
|
|||||||
"name": "helpdesk_portal_ticket_priority_form",
|
"name": "helpdesk_portal_ticket_priority_form",
|
||||||
"version": "16.0.1.0.0",
|
"version": "16.0.1.0.0",
|
||||||
"author": "Elabore",
|
"author": "Elabore",
|
||||||
"website": "https://elabore.coop",
|
"website": "https://github.com/elabore-coop/helpdesk-tools",
|
||||||
"maintainer": "Stéphan Sainléger",
|
"maintainer": "Stéphan Sainléger",
|
||||||
"license": "AGPL-3",
|
"license": "AGPL-3",
|
||||||
"category": "Tools",
|
"category": "Tools",
|
||||||
|
@@ -1,2 +1 @@
|
|||||||
|
|
||||||
from . import main
|
from . import main
|
||||||
|
@@ -1,4 +1,5 @@
|
|||||||
import odoo.http as http
|
import odoo.http as http
|
||||||
|
|
||||||
from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
|
from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
|
||||||
|
|
||||||
|
|
||||||
@@ -13,7 +14,7 @@ class HelpdeskTicketControllerPriority(HelpdeskTicketController):
|
|||||||
|
|
||||||
@http.route("/new/ticket", type="http", auth="user", website=True)
|
@http.route("/new/ticket", type="http", auth="user", website=True)
|
||||||
def create_new_ticket(self, **kw):
|
def create_new_ticket(self, **kw):
|
||||||
res = super(HelpdeskTicketControllerPriority, self).create_new_ticket(**kw)
|
res = super().create_new_ticket(**kw)
|
||||||
res.qcontext["priorities"] = self._get_ticket_priorities()
|
res.qcontext["priorities"] = self._get_ticket_priorities()
|
||||||
return res
|
return res
|
||||||
|
|
||||||
|
@@ -1,20 +1,30 @@
|
|||||||
<?xml version="1.0" encoding="utf-8"?>
|
<?xml version="1.0" encoding="utf-8" ?>
|
||||||
<odoo>
|
<odoo>
|
||||||
<template id="portal_my_tickets_priority_widget_template" name="Priority Widget Template">
|
<template
|
||||||
<span t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= '1' else '-o'}" />
|
id="portal_my_tickets_priority_widget_template"
|
||||||
<span t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= '2' else '-o'}" />
|
name="Priority Widget Template"
|
||||||
<span t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority == '3' else '-o'}" />
|
>
|
||||||
|
<span
|
||||||
|
t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= '1' else '-o'}"
|
||||||
|
/>
|
||||||
|
<span
|
||||||
|
t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= '2' else '-o'}"
|
||||||
|
/>
|
||||||
|
<span
|
||||||
|
t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority == '3' else '-o'}"
|
||||||
|
/>
|
||||||
</template>
|
</template>
|
||||||
|
|
||||||
<!-- Ticket create form -->
|
<!-- Ticket create form -->
|
||||||
<template id="helptdesk_create_ticket_priority" name="Create Ticket: Priority"
|
<template
|
||||||
inherit_id="helpdesk_mgmt.portal_create_ticket" priority="40">
|
id="helptdesk_create_ticket_priority"
|
||||||
|
name="Create Ticket: Priority"
|
||||||
|
inherit_id="helpdesk_mgmt.portal_create_ticket"
|
||||||
|
priority="40"
|
||||||
|
>
|
||||||
<xpath expr="//form/div[2]" position="after">
|
<xpath expr="//form/div[2]" position="after">
|
||||||
<div class="form-group">
|
<div class="form-group">
|
||||||
<label
|
<label class="col-md-3 col-sm-4 control-label" for="priority">Priority
|
||||||
class="col-md-3 col-sm-4 control-label"
|
|
||||||
for="priority"
|
|
||||||
>Priority
|
|
||||||
</label>
|
</label>
|
||||||
<div class="col-md-7 col-sm-8">
|
<div class="col-md-7 col-sm-8">
|
||||||
<select name="priority" t-attf-class="form-control" required="True">
|
<select name="priority" t-attf-class="form-control" required="True">
|
||||||
@@ -32,25 +42,33 @@
|
|||||||
|
|
||||||
|
|
||||||
<!-- Tickets portal list -->
|
<!-- Tickets portal list -->
|
||||||
<template id="portal_ticket_list_priority" name="Ticket Portal List Template : Priority"
|
<template
|
||||||
inherit_id="helpdesk_mgmt.portal_ticket_list">
|
id="portal_ticket_list_priority"
|
||||||
|
name="Ticket Portal List Template : Priority"
|
||||||
|
inherit_id="helpdesk_mgmt.portal_ticket_list"
|
||||||
|
>
|
||||||
<xpath expr="//thead/tr/th[3]" position="after">
|
<xpath expr="//thead/tr/th[3]" position="after">
|
||||||
<th t-if="groupby == 'none'">Priority</th>
|
<th t-if="groupby == 'none'">Priority</th>
|
||||||
</xpath>
|
</xpath>
|
||||||
<xpath expr="//tbody/t/tr/td[3]" position="after">
|
<xpath expr="//tbody/t/tr/td[3]" position="after">
|
||||||
<td>
|
<td>
|
||||||
<t
|
<t
|
||||||
t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template" />
|
t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template"
|
||||||
|
/>
|
||||||
</td>
|
</td>
|
||||||
</xpath>
|
</xpath>
|
||||||
</template>
|
</template>
|
||||||
|
|
||||||
<!-- Ticket portal page -->
|
<!-- Ticket portal page -->
|
||||||
<template id="portal_helpdesk_ticket_page_priority" name="Ticket Portal Template : Priority"
|
<template
|
||||||
inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page">
|
id="portal_helpdesk_ticket_page_priority"
|
||||||
|
name="Ticket Portal Template : Priority"
|
||||||
|
inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page"
|
||||||
|
>
|
||||||
<xpath expr="//h5/div/span" position="before">
|
<xpath expr="//h5/div/span" position="before">
|
||||||
<t
|
<t
|
||||||
t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template" />
|
t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template"
|
||||||
|
/>
|
||||||
</xpath>
|
</xpath>
|
||||||
</template>
|
</template>
|
||||||
</odoo>
|
</odoo>
|
||||||
|
@@ -1,2 +1 @@
|
|||||||
|
|
||||||
|
|
||||||
|
@@ -3,7 +3,7 @@
|
|||||||
|
|
||||||
{
|
{
|
||||||
"name": "helpdesk_portal_timesheet",
|
"name": "helpdesk_portal_timesheet",
|
||||||
"version": "16.0.1.0.0",
|
"version": "16.0.1.0.1",
|
||||||
"author": "Elabore",
|
"author": "Elabore",
|
||||||
"website": "https://elabore.coop",
|
"website": "https://elabore.coop",
|
||||||
"maintainer": "Elabore",
|
"maintainer": "Elabore",
|
||||||
@@ -12,7 +12,8 @@
|
|||||||
"summary": "Show ticket timesheets in portal view",
|
"summary": "Show ticket timesheets in portal view",
|
||||||
# any module necessary for this one to work correctly
|
# any module necessary for this one to work correctly
|
||||||
"depends": [
|
"depends": [
|
||||||
"helpdesk_mgmt_timesheet"
|
"helpdesk_mgmt_timesheet",
|
||||||
|
"sale_timesheet_line_exclude",
|
||||||
],
|
],
|
||||||
"qweb": [],
|
"qweb": [],
|
||||||
"external_dependencies": {
|
"external_dependencies": {
|
||||||
@@ -31,4 +32,4 @@
|
|||||||
# and independently installed. Used for synergetic or glue modules.
|
# and independently installed. Used for synergetic or glue modules.
|
||||||
"auto_install": False,
|
"auto_install": False,
|
||||||
"application": False,
|
"application": False,
|
||||||
}
|
}
|
||||||
|
@@ -4,30 +4,44 @@
|
|||||||
<template id="portal_timesheet_table" name="Portal Timesheet Table">
|
<template id="portal_timesheet_table" name="Portal Timesheet Table">
|
||||||
<table class="o_portal_my_doc_table table table-sm">
|
<table class="o_portal_my_doc_table table table-sm">
|
||||||
<thead>
|
<thead>
|
||||||
<tr>
|
<tr>
|
||||||
<th>Date</th>
|
<th>Date</th>
|
||||||
<th>Employee</th>
|
<th>Employee</th>
|
||||||
<th>Description</th>
|
<th>Description</th>
|
||||||
<th t-if="is_uom_day" class="text-end">Days Spent</th>
|
<th t-if="is_uom_day" class="text-end">Days Spent</th>
|
||||||
<th t-else="" class="text-end">Hours Spent</th>
|
<th t-else="" class="text-end">Hours Spent</th>
|
||||||
</tr>
|
</tr>
|
||||||
</thead>
|
</thead>
|
||||||
<tr t-foreach="timesheets" t-as="timesheet">
|
<tr t-foreach="timesheets" t-as="timesheet">
|
||||||
<td><t t-esc="timesheet.date" t-options='{"widget": "date"}'/></td>
|
<t t-if="not timesheet.exclude_from_sale_order">
|
||||||
<td t-attf-title="#{timesheet.employee_id.name}"><t t-esc="timesheet.employee_id.name"/></td>
|
<td>
|
||||||
<td><t t-esc="timesheet.name"/></td>
|
<t t-esc="timesheet.date" t-options='{"widget": "date"}'/>
|
||||||
<td class="text-end">
|
</td>
|
||||||
<span t-if="is_uom_day" t-esc="timesheet._get_timesheet_time_day()" t-options='{"widget": "timesheet_uom"}'/>
|
<td t-attf-title="#{timesheet.employee_id.name}">
|
||||||
<span t-else="" t-field="timesheet.unit_amount" t-options='{"widget": "float_time"}'/>
|
<t t-esc="timesheet.employee_id.name"/>
|
||||||
</td>
|
</td>
|
||||||
|
<td>
|
||||||
|
<t t-esc="timesheet.name"/>
|
||||||
|
</td>
|
||||||
|
<td class="text-end">
|
||||||
|
<span t-if="is_uom_day" t-esc="timesheet._get_timesheet_time_day()" t-options='{"widget": "timesheet_uom"}'/>
|
||||||
|
<span t-else="" t-field="timesheet.unit_amount" t-options='{"widget": "float_time"}'/>
|
||||||
|
</td>
|
||||||
|
</t>
|
||||||
</tr>
|
</tr>
|
||||||
<tfoot>
|
<tfoot>
|
||||||
<tr>
|
<tr>
|
||||||
<th colspan="3"></th>
|
<th colspan="3"></th>
|
||||||
<th class="text-end">
|
<th class="text-end">
|
||||||
<t t-set="timesheets_amount" t-value="round(sum(timesheets.mapped('unit_amount')), 2) or 0.0"></t>
|
<t t-set="timesheets_amount" t-value="round(sum(timesheets.mapped('unit_amount')), 2) or 0.0"></t>
|
||||||
<div t-if="is_uom_day"><strong>Days Spent:</strong> <span t-esc="timesheets._convert_hours_to_days(timesheets_amount)" t-options='{"widget": "timesheet_uom"}'/></div>
|
<div t-if="is_uom_day">
|
||||||
<div t-else=""><strong>Hours Spent:</strong> <span t-esc="timesheets_amount" t-options='{"widget": "float_time"}'/></div>
|
<strong>Days Spent:</strong>
|
||||||
|
<span t-esc="timesheets._convert_hours_to_days(timesheets_amount)" t-options='{"widget": "timesheet_uom"}'/>
|
||||||
|
</div>
|
||||||
|
<div t-else="">
|
||||||
|
<strong>Hours Spent:</strong>
|
||||||
|
<span t-esc="timesheets_amount" t-options='{"widget": "float_time"}'/>
|
||||||
|
</div>
|
||||||
</th>
|
</th>
|
||||||
</tr>
|
</tr>
|
||||||
</tfoot>
|
</tfoot>
|
||||||
|
2
helpdesk_request_type/.gitignore
vendored
2
helpdesk_request_type/.gitignore
vendored
@@ -1,2 +0,0 @@
|
|||||||
*.*~
|
|
||||||
*pyc
|
|
@@ -1,3 +1,2 @@
|
|||||||
from . import models
|
from . import models
|
||||||
from . import controllers
|
from . import controllers
|
||||||
|
|
||||||
|
@@ -3,9 +3,9 @@
|
|||||||
|
|
||||||
{
|
{
|
||||||
"name": "helpdesk_request_type",
|
"name": "helpdesk_request_type",
|
||||||
"version": "16.0.1.0.0",
|
"version": "16.0.1.0.1",
|
||||||
"author": "Elabore",
|
"author": "Elabore",
|
||||||
"website": "https://elabore.coop",
|
"website": "https://github.com/elabore-coop/helpdesk-tools",
|
||||||
"maintainer": "Stéphan Sainléger",
|
"maintainer": "Stéphan Sainléger",
|
||||||
"license": "AGPL-3",
|
"license": "AGPL-3",
|
||||||
"category": "Tools",
|
"category": "Tools",
|
||||||
@@ -35,4 +35,4 @@
|
|||||||
# and independently installed. Used for synergetic or glue modules.
|
# and independently installed. Used for synergetic or glue modules.
|
||||||
"auto_install": False,
|
"auto_install": False,
|
||||||
"application": False,
|
"application": False,
|
||||||
}
|
}
|
||||||
|
@@ -1 +1 @@
|
|||||||
from . import main
|
from . import main
|
||||||
|
@@ -1,11 +1,12 @@
|
|||||||
import odoo.http as http
|
import odoo.http as http
|
||||||
|
|
||||||
from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
|
from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
|
||||||
|
|
||||||
class HelpdeskTicketControllerRequestType(HelpdeskTicketController):
|
|
||||||
|
|
||||||
|
class HelpdeskTicketControllerRequestType(HelpdeskTicketController):
|
||||||
@http.route("/new/ticket", type="http", auth="user", website=True)
|
@http.route("/new/ticket", type="http", auth="user", website=True)
|
||||||
def create_new_ticket(self, **kw):
|
def create_new_ticket(self, **kw):
|
||||||
res = super(HelpdeskTicketControllerRequestType, self).create_new_ticket(**kw)
|
res = super().create_new_ticket(**kw)
|
||||||
request_types = http.request.env["helpdesk.request.type"].search([])
|
request_types = http.request.env["helpdesk.request.type"].search([])
|
||||||
res.qcontext["request_types"] = request_types
|
res.qcontext["request_types"] = request_types
|
||||||
return res
|
return res
|
||||||
@@ -16,4 +17,4 @@ class HelpdeskTicketControllerRequestType(HelpdeskTicketController):
|
|||||||
int(kw.get("request_type"))
|
int(kw.get("request_type"))
|
||||||
)
|
)
|
||||||
res.update({"request_type_id": request_type.id})
|
res.update({"request_type_id": request_type.id})
|
||||||
return res
|
return res
|
||||||
|
@@ -0,0 +1,94 @@
|
|||||||
|
# Translation of Odoo Server.
|
||||||
|
# This file contains the translation of the following modules:
|
||||||
|
# * helpdesk_request_type
|
||||||
|
#
|
||||||
|
msgid ""
|
||||||
|
msgstr ""
|
||||||
|
"Project-Id-Version: Odoo Server 16.0\n"
|
||||||
|
"Report-Msgid-Bugs-To: \n"
|
||||||
|
"POT-Creation-Date: 2025-07-08 12:09+0000\n"
|
||||||
|
"PO-Revision-Date: 2025-07-08 12:09+0000\n"
|
||||||
|
"Last-Translator: \n"
|
||||||
|
"Language-Team: \n"
|
||||||
|
"MIME-Version: 1.0\n"
|
||||||
|
"Content-Type: text/plain; charset=UTF-8\n"
|
||||||
|
"Content-Transfer-Encoding: \n"
|
||||||
|
"Plural-Forms: \n"
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_helpdesk_ticket_request_type
|
||||||
|
msgid "<strong>Request type:</strong>"
|
||||||
|
msgstr "<strong>Type de demande:</strong>"
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_uid
|
||||||
|
msgid "Created by"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_date
|
||||||
|
msgid "Created on"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__display_name
|
||||||
|
msgid "Display Name"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model,name:helpdesk_request_type.model_helpdesk_ticket
|
||||||
|
msgid "Helpdesk Ticket"
|
||||||
|
msgstr "Ticket d'assistance"
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__id
|
||||||
|
msgid "ID"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type____last_update
|
||||||
|
msgid "Last Modified on"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_uid
|
||||||
|
msgid "Last Updated by"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_date
|
||||||
|
msgid "Last Updated on"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model,name:helpdesk_request_type.model_helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__request_type_id
|
||||||
|
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_create_ticket_request-type
|
||||||
|
msgid "Request Type"
|
||||||
|
msgstr "Type de demande"
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.actions.act_window,name:helpdesk_request_type.act_helpdesk_request_types_list
|
||||||
|
#: model:ir.ui.menu,name:helpdesk_request_type.menu_helpdesk_request_types
|
||||||
|
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.helpdesk_request_type_view_tree
|
||||||
|
msgid "Request Types"
|
||||||
|
msgstr "Types de demande"
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__sequence
|
||||||
|
msgid "Sequence"
|
||||||
|
msgstr "Séquence"
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__name
|
||||||
|
msgid "name"
|
||||||
|
msgstr "nom"
|
||||||
|
|
||||||
|
#. module: helpdesk_mgmt
|
||||||
|
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
|
||||||
|
msgid ""
|
||||||
|
"<strong>Attachments:</strong>\n"
|
||||||
|
" <br/>"
|
||||||
|
msgstr ""
|
||||||
|
"<strong>Pièces jointes:</strong>\n"
|
||||||
|
" <br/>"
|
85
helpdesk_request_type/i18n/helpdesk_request_type.pot
Normal file
85
helpdesk_request_type/i18n/helpdesk_request_type.pot
Normal file
@@ -0,0 +1,85 @@
|
|||||||
|
# Translation of Odoo Server.
|
||||||
|
# This file contains the translation of the following modules:
|
||||||
|
# * helpdesk_request_type
|
||||||
|
#
|
||||||
|
msgid ""
|
||||||
|
msgstr ""
|
||||||
|
"Project-Id-Version: Odoo Server 16.0\n"
|
||||||
|
"Report-Msgid-Bugs-To: \n"
|
||||||
|
"POT-Creation-Date: 2025-07-08 12:08+0000\n"
|
||||||
|
"PO-Revision-Date: 2025-07-08 12:08+0000\n"
|
||||||
|
"Last-Translator: \n"
|
||||||
|
"Language-Team: \n"
|
||||||
|
"MIME-Version: 1.0\n"
|
||||||
|
"Content-Type: text/plain; charset=UTF-8\n"
|
||||||
|
"Content-Transfer-Encoding: \n"
|
||||||
|
"Plural-Forms: \n"
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_helpdesk_ticket_request_type
|
||||||
|
msgid "<strong>Request type:</strong>"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_uid
|
||||||
|
msgid "Created by"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_date
|
||||||
|
msgid "Created on"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__display_name
|
||||||
|
msgid "Display Name"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model,name:helpdesk_request_type.model_helpdesk_ticket
|
||||||
|
msgid "Helpdesk Ticket"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__id
|
||||||
|
msgid "ID"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type____last_update
|
||||||
|
msgid "Last Modified on"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_uid
|
||||||
|
msgid "Last Updated by"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_date
|
||||||
|
msgid "Last Updated on"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model,name:helpdesk_request_type.model_helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__request_type_id
|
||||||
|
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_create_ticket_request-type
|
||||||
|
msgid "Request Type"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.actions.act_window,name:helpdesk_request_type.act_helpdesk_request_types_list
|
||||||
|
#: model:ir.ui.menu,name:helpdesk_request_type.menu_helpdesk_request_types
|
||||||
|
#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.helpdesk_request_type_view_tree
|
||||||
|
msgid "Request Types"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__sequence
|
||||||
|
msgid "Sequence"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#. module: helpdesk_request_type
|
||||||
|
#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__name
|
||||||
|
msgid "name"
|
||||||
|
msgstr ""
|
@@ -1,2 +1,2 @@
|
|||||||
from . import helpdesk_request_type
|
from . import helpdesk_request_type
|
||||||
from . import helpdesk_ticket
|
from . import helpdesk_ticket
|
||||||
|
@@ -1,9 +1,9 @@
|
|||||||
from odoo import models, fields
|
from odoo import fields, models
|
||||||
|
|
||||||
|
|
||||||
class RequestType(models.Model):
|
class RequestType(models.Model):
|
||||||
_name = "helpdesk.request.type"
|
_name = "helpdesk.request.type"
|
||||||
_description = "Request Type"
|
_description = "Request Type"
|
||||||
|
|
||||||
name = fields.Char('name', required=True)
|
name = fields.Char("name", required=True)
|
||||||
sequence = fields.Integer()
|
sequence = fields.Integer()
|
||||||
|
@@ -4,4 +4,4 @@ from odoo import fields, models
|
|||||||
class HelpdeskTicket(models.Model):
|
class HelpdeskTicket(models.Model):
|
||||||
_inherit = "helpdesk.ticket"
|
_inherit = "helpdesk.ticket"
|
||||||
|
|
||||||
request_type_id = fields.Many2one('helpdesk.request.type', string='Request Type')
|
request_type_id = fields.Many2one("helpdesk.request.type", string="Request Type")
|
||||||
|
@@ -1,3 +1,3 @@
|
|||||||
id,name,model_id/id,group_id/id,perm_read,perm_write,perm_create,perm_unlink
|
id,name,model_id/id,group_id/id,perm_read,perm_write,perm_create,perm_unlink
|
||||||
access_helpdesk_request_type_user,helpdesk.request_type.user,model_helpdesk_request_type,,1,0,0,0
|
access_helpdesk_request_type_user,helpdesk.request_type.user,model_helpdesk_request_type,,1,0,0,0
|
||||||
access_helpdesk_request_type_manager,helpdesk.request_type.manager,model_helpdesk_request_type,base.group_user,1,1,1,1
|
access_helpdesk_request_type_manager,helpdesk.request_type.manager,model_helpdesk_request_type,base.group_user,1,1,1,1
|
||||||
|
|
@@ -1,11 +1,11 @@
|
|||||||
<?xml version="1.0" encoding="utf-8"?>
|
<?xml version="1.0" encoding="utf-8" ?>
|
||||||
<odoo>
|
<odoo>
|
||||||
|
|
||||||
<record id="helpdesk_request_type_view_tree" model="ir.ui.view">
|
<record id="helpdesk_request_type_view_tree" model="ir.ui.view">
|
||||||
<field name="name">helpdesk.request.type.view.tree</field>
|
<field name="name">helpdesk.request.type.view.tree</field>
|
||||||
<field name="model">helpdesk.request.type</field>
|
<field name="model">helpdesk.request.type</field>
|
||||||
<field name="arch" type="xml">
|
<field name="arch" type="xml">
|
||||||
<tree string="Request Types" editable="top" default_order="sequence">
|
<tree editable="top" default_order="sequence">
|
||||||
<field name="sequence" widget="handle" />
|
<field name="sequence" widget="handle" />
|
||||||
<field name="name" />
|
<field name="name" />
|
||||||
</tree>
|
</tree>
|
||||||
@@ -23,6 +23,7 @@
|
|||||||
action="act_helpdesk_request_types_list"
|
action="act_helpdesk_request_types_list"
|
||||||
parent="helpdesk_mgmt.helpdesk_ticket_config_main_menu"
|
parent="helpdesk_mgmt.helpdesk_ticket_config_main_menu"
|
||||||
sequence="99"
|
sequence="99"
|
||||||
name="Request Types" />
|
name="Request Types"
|
||||||
|
/>
|
||||||
|
|
||||||
</odoo>
|
</odoo>
|
||||||
|
@@ -1,4 +1,4 @@
|
|||||||
<?xml version="1.0" encoding="UTF-8"?>
|
<?xml version="1.0" encoding="UTF-8" ?>
|
||||||
<odoo>
|
<odoo>
|
||||||
<record id="ticket_view_form_request_type" model="ir.ui.view">
|
<record id="ticket_view_form_request_type" model="ir.ui.view">
|
||||||
<field name="name">helpdesk.ticket.form.request.type</field>
|
<field name="name">helpdesk.ticket.form.request.type</field>
|
||||||
@@ -46,4 +46,4 @@
|
|||||||
</xpath>
|
</xpath>
|
||||||
</field>
|
</field>
|
||||||
</record>
|
</record>
|
||||||
</odoo>
|
</odoo>
|
||||||
|
@@ -1,7 +1,11 @@
|
|||||||
<?xml version="1.0" encoding="utf-8"?>
|
<?xml version="1.0" encoding="utf-8" ?>
|
||||||
<odoo>
|
<odoo>
|
||||||
<template id="portal_helpdesk_ticket_request_type" name="My Ticket: Request Type"
|
<template
|
||||||
inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page" priority="40">
|
id="portal_helpdesk_ticket_request_type"
|
||||||
|
name="My Ticket: Request Type"
|
||||||
|
inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page"
|
||||||
|
priority="40"
|
||||||
|
>
|
||||||
<xpath expr="//div[@name='portal_ticket_col_0']" position="inside">
|
<xpath expr="//div[@name='portal_ticket_col_0']" position="inside">
|
||||||
<div t-if="ticket.request_type_id">
|
<div t-if="ticket.request_type_id">
|
||||||
<strong>Request type:</strong>
|
<strong>Request type:</strong>
|
||||||
@@ -10,8 +14,12 @@
|
|||||||
</xpath>
|
</xpath>
|
||||||
</template>
|
</template>
|
||||||
|
|
||||||
<template id="portal_create_ticket_request-type" name="Create Ticket: Request Type"
|
<template
|
||||||
inherit_id="helpdesk_mgmt.portal_create_ticket" priority="40">
|
id="portal_create_ticket_request-type"
|
||||||
|
name="Create Ticket: Request Type"
|
||||||
|
inherit_id="helpdesk_mgmt.portal_create_ticket"
|
||||||
|
priority="40"
|
||||||
|
>
|
||||||
<xpath expr="//form/div[2]" position="after">
|
<xpath expr="//form/div[2]" position="after">
|
||||||
<div class="form-group">
|
<div class="form-group">
|
||||||
<label
|
<label
|
||||||
@@ -36,4 +44,4 @@
|
|||||||
</div>
|
</div>
|
||||||
</xpath>
|
</xpath>
|
||||||
</template>
|
</template>
|
||||||
</odoo>
|
</odoo>
|
||||||
|
38
helpdesk_timesheet_exclude_from_sale_order/README.md
Normal file
38
helpdesk_timesheet_exclude_from_sale_order/README.md
Normal file
@@ -0,0 +1,38 @@
|
|||||||
|
==========================================
|
||||||
|
helpdesk_timesheet_exclude_from_sale_order
|
||||||
|
==========================================
|
||||||
|
|
||||||
|
Add exclude_from_sale_order field in ticket's timesheets
|
||||||
|
|
||||||
|
# Installation
|
||||||
|
|
||||||
|
Use Odoo normal module installation procedure to install
|
||||||
|
`helpdesk_timesheet_exclude_from_sale_order`.
|
||||||
|
|
||||||
|
# Known issues / Roadmap
|
||||||
|
|
||||||
|
None yet.
|
||||||
|
|
||||||
|
# Bug Tracker
|
||||||
|
|
||||||
|
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
|
||||||
|
trouble, please check there if your issue has already been
|
||||||
|
reported. If you spotted it first, help us smashing it by providing a
|
||||||
|
detailed and welcomed feedback.
|
||||||
|
|
||||||
|
# Credits
|
||||||
|
|
||||||
|
## Contributors
|
||||||
|
|
||||||
|
- Boris Gallet
|
||||||
|
- Laetitia Da Costa
|
||||||
|
|
||||||
|
## Funders
|
||||||
|
|
||||||
|
The development of this module has been financially supported by:
|
||||||
|
|
||||||
|
- Elabore (https://elabore.coop)
|
||||||
|
|
||||||
|
## Maintainer
|
||||||
|
|
||||||
|
This module is maintained by Elabore.
|
16
helpdesk_timesheet_exclude_from_sale_order/__manifest__.py
Normal file
16
helpdesk_timesheet_exclude_from_sale_order/__manifest__.py
Normal file
@@ -0,0 +1,16 @@
|
|||||||
|
# Copyright 2025 Boris Gallet (Elabore)
|
||||||
|
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
||||||
|
{
|
||||||
|
"name": "helpdesk_timesheet_exclude_from_sale_order",
|
||||||
|
"version": "16.0.1.0.0",
|
||||||
|
"summary": "Exclude tickets from sale timesheets",
|
||||||
|
"author": "Boris Gallet, Elabore Coop",
|
||||||
|
"website": "https://elabore.coop",
|
||||||
|
"license": "LGPL-3",
|
||||||
|
"category": "Helpdesk",
|
||||||
|
"depends": ["sale_timesheet_line_exclude", "helpdesk_mgmt_timesheet"],
|
||||||
|
"data": ["views/helpdesk_ticket.xml"],
|
||||||
|
"installable": True,
|
||||||
|
"application": False,
|
||||||
|
"auto_install": False,
|
||||||
|
}
|
@@ -0,0 +1,13 @@
|
|||||||
|
<?xml version="1.0" encoding="UTF-8" ?>
|
||||||
|
<odoo>
|
||||||
|
<record id="timesheet_helpdesk_ticket_view_form_exclude_from_sale_order" model="ir.ui.view">
|
||||||
|
<field name="name">timesheet.helpdesk.ticket.view.form.exclude.from.sale.order</field>
|
||||||
|
<field name="model">helpdesk.ticket</field>
|
||||||
|
<field name="inherit_id" ref="helpdesk_mgmt_timesheet.timesheet_helpdesk_ticket_view_form"/>
|
||||||
|
<field name="arch" type="xml">
|
||||||
|
<xpath expr="//field[@name='unit_amount']" position="before">
|
||||||
|
<field name="exclude_from_sale_order" />
|
||||||
|
</xpath>
|
||||||
|
</field>
|
||||||
|
</record>
|
||||||
|
</odoo>
|
@@ -1,2 +0,0 @@
|
|||||||
*.*~
|
|
||||||
*pyc
|
|
@@ -1,9 +1,7 @@
|
|||||||
===================================
|
# helpdesk_transfer_timesheet_to_task
|
||||||
helpdesk_transfer_timesheet_to_task
|
|
||||||
===================================
|
|
||||||
|
|
||||||
This module assigns the field task of the timesheets' ticket to the task linked to the ticket.
|
This module assigns the field task of the timesheets' ticket to the task linked to the
|
||||||
Exception : the timesheet is not transfered to the task linked to the ticket if
|
ticket. Exception : the timesheet is not transfered to the task linked to the ticket if
|
||||||
it has already been invoiced (timesheet_invoice_id != False).
|
it has already been invoiced (timesheet_invoice_id != False).
|
||||||
|
|
||||||
# Installation
|
# Installation
|
||||||
@@ -17,10 +15,10 @@ None.
|
|||||||
|
|
||||||
# Bug Tracker
|
# Bug Tracker
|
||||||
|
|
||||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
|
Bugs are tracked on
|
||||||
trouble, please check there if your issue has already been
|
`our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case
|
||||||
reported. If you spotted it first, help us smashing it by providing a
|
of trouble, please check there if your issue has already been reported. If you spotted
|
||||||
detailed and welcomed feedback.
|
it first, help us smashing it by providing a detailed and welcomed feedback.
|
||||||
|
|
||||||
# Credits
|
# Credits
|
||||||
|
|
||||||
|
@@ -4,7 +4,7 @@
|
|||||||
"name": "helpdesk_transfer_timesheet_to_task",
|
"name": "helpdesk_transfer_timesheet_to_task",
|
||||||
"version": "16.0.1.0.0",
|
"version": "16.0.1.0.0",
|
||||||
"author": "Elabore",
|
"author": "Elabore",
|
||||||
"website": "https://elabore.coop",
|
"website": "https://github.com/elabore-coop/helpdesk-tools",
|
||||||
"maintainer": "Quentin Mondot",
|
"maintainer": "Quentin Mondot",
|
||||||
"license": "AGPL-3",
|
"license": "AGPL-3",
|
||||||
"category": "Tools",
|
"category": "Tools",
|
||||||
@@ -14,7 +14,7 @@
|
|||||||
"helpdesk_mgmt",
|
"helpdesk_mgmt",
|
||||||
"helpdesk_mgmt_project",
|
"helpdesk_mgmt_project",
|
||||||
"helpdesk_mgmt_timesheet",
|
"helpdesk_mgmt_timesheet",
|
||||||
"sale_timesheet"
|
"sale_timesheet",
|
||||||
],
|
],
|
||||||
"data": [],
|
"data": [],
|
||||||
"installable": True,
|
"installable": True,
|
||||||
|
@@ -1,4 +1,4 @@
|
|||||||
from odoo import models, api, Command
|
from odoo import Command, api, models
|
||||||
|
|
||||||
|
|
||||||
class HelpdeskTicket(models.Model):
|
class HelpdeskTicket(models.Model):
|
||||||
@@ -8,5 +8,9 @@ class HelpdeskTicket(models.Model):
|
|||||||
def _onchange_task_id(self):
|
def _onchange_task_id(self):
|
||||||
for record in self:
|
for record in self:
|
||||||
if record.timesheet_ids and record.task_id:
|
if record.timesheet_ids and record.task_id:
|
||||||
not_yet_invoiced_timesheet_ids = [t.id for t in record.timesheet_ids if not t.timesheet_invoice_id]
|
not_yet_invoiced_timesheet_ids = [
|
||||||
record.task_id.timesheet_ids = [Command.link(t_id) for t_id in not_yet_invoiced_timesheet_ids]
|
t.id for t in record.timesheet_ids if not t.timesheet_invoice_id
|
||||||
|
]
|
||||||
|
record.task_id.timesheet_ids = [
|
||||||
|
Command.link(t_id) for t_id in not_yet_invoiced_timesheet_ids
|
||||||
|
]
|
||||||
|
@@ -2,9 +2,8 @@ from odoo.tests.common import TransactionCase
|
|||||||
|
|
||||||
|
|
||||||
class TestHelpdeskTicket(TransactionCase):
|
class TestHelpdeskTicket(TransactionCase):
|
||||||
|
|
||||||
def setUp(self):
|
def setUp(self):
|
||||||
super(TestHelpdeskTicket, self).setUp()
|
super().setUp()
|
||||||
self.HelpdeskTicket = self.env["helpdesk.ticket"]
|
self.HelpdeskTicket = self.env["helpdesk.ticket"]
|
||||||
self.ProjectTask = self.env["project.task"]
|
self.ProjectTask = self.env["project.task"]
|
||||||
self.AccountAnalyticLine = self.env["account.analytic.line"]
|
self.AccountAnalyticLine = self.env["account.analytic.line"]
|
||||||
|
2
helpdesk_user_default_ticket_team/.gitignore
vendored
2
helpdesk_user_default_ticket_team/.gitignore
vendored
@@ -1,2 +0,0 @@
|
|||||||
*.*~
|
|
||||||
*pyc
|
|
@@ -1,3 +1 @@
|
|||||||
# -*- coding: utf-8 -*-
|
|
||||||
|
|
||||||
from . import models
|
from . import models
|
||||||
|
@@ -5,7 +5,7 @@
|
|||||||
"name": "helpdesk_user_default_ticket_team",
|
"name": "helpdesk_user_default_ticket_team",
|
||||||
"version": "16.0.1.1.0",
|
"version": "16.0.1.1.0",
|
||||||
"author": "Elabore",
|
"author": "Elabore",
|
||||||
"website": "https://elabore.coop",
|
"website": "https://github.com/elabore-coop/helpdesk-tools",
|
||||||
"maintainer": "Stéphan Sainléger",
|
"maintainer": "Stéphan Sainléger",
|
||||||
"license": "AGPL-3",
|
"license": "AGPL-3",
|
||||||
"category": "Tools",
|
"category": "Tools",
|
||||||
|
@@ -1,4 +1,5 @@
|
|||||||
from odoo import api, fields, models, tools
|
from odoo import api, models
|
||||||
|
|
||||||
|
|
||||||
class HelpdeskTicket(models.Model):
|
class HelpdeskTicket(models.Model):
|
||||||
_inherit = "helpdesk.ticket"
|
_inherit = "helpdesk.ticket"
|
||||||
|
@@ -1,6 +1,9 @@
|
|||||||
from odoo import _, api, fields, models
|
from odoo import fields, models
|
||||||
|
|
||||||
|
|
||||||
class Users(models.Model):
|
class Users(models.Model):
|
||||||
_inherit = "res.users"
|
_inherit = "res.users"
|
||||||
|
|
||||||
default_helpdesk_ticket_team_id = fields.Many2one('helpdesk.ticket.team', string='Default Helpdesk Team')
|
default_helpdesk_ticket_team_id = fields.Many2one(
|
||||||
|
"helpdesk.ticket.team", string="Default Helpdesk Team"
|
||||||
|
)
|
||||||
|
@@ -1,4 +1,4 @@
|
|||||||
<?xml version="1.0" encoding="UTF-8"?>
|
<?xml version="1.0" encoding="UTF-8" ?>
|
||||||
<odoo>
|
<odoo>
|
||||||
<record id="view_users_form_inherit_default_helpdesk_team" model="ir.ui.view">
|
<record id="view_users_form_inherit_default_helpdesk_team" model="ir.ui.view">
|
||||||
<field name="name">view.users.form.inherit.default.helpdesk.team</field>
|
<field name="name">view.users.form.inherit.default.helpdesk.team</field>
|
||||||
|
Reference in New Issue
Block a user