[ADD] helpdesk_portal_extra_links : add url_visio and url_wiki to portal

.gitea/scripts/odoo-tests.sh

@@ -1,42 +0,0 @@
-#!/bin/bash
-#
-# Run the Python tests of the given Odoo modules.
-#
-# This script is meant to be executed *inside* an Elabore doodba image
-# (docker.0k.io/mirror/odoo:rc_<version>-ELABORE-LIGHT), with a
-# PostgreSQL service reachable at $PGHOST. The modules under test are
-# read from the current working directory (the checked-out repository),
-# which is prepended to the addons path so that the PR's code takes
-# precedence over the modules already baked in the image.
-#
-# Usage: odoo-tests.sh <module1,module2,...>
-
-set -euo pipefail
-
-modules="${1:?usage: odoo-tests.sh <module1,module2,...>}"
-
-export PGHOST=postgres
-export PGUSER=odoo
-export PGPASSWORD=odoopassword
-export PGDATABASE="test_$(basename "$PWD" | tr '.-' '__')"
-export WITHOUT_DEMO=all
-export DB_FILTER='.*'
-
-# Generate /opt/odoo/auto/odoo.conf from the environment and wait for
-# the database to accept connections.
-/opt/odoo/common/entrypoint
-
-# Odoo test-tags format: "/module1,/module2" (one leading slash).
-tags="/$(echo "$modules" | tr ',' ',/')"
-
-exec odoo \
-    --config=/opt/odoo/auto/odoo.conf \
-    --max-cron-threads=0 \
-    --limit-time-real=10000 \
-    --workers=0 \
-    --test-enable \
-    --stop-after-init \
-    --addons-path="$PWD,/opt/odoo/auto/addons" \
-    -d "$PGDATABASE" \
-    -i "$modules" \
-    --test-tags "$tags"

.gitea/workflows/pre-commit.yml

@@ -2,6 +2,8 @@ name: pre-commit
 
 on:
   pull_request:
+    branches:
+      - "16.0*"
 
 jobs:
   pre-commit:
@@ -13,10 +15,10 @@ jobs:
           python-version: "3.11"
       - name: Get python version
         run: echo "PY=$(python -VV | sha256sum | cut -d' ' -f1)" >> $GITHUB_ENV
-      - uses: https://gitea.com/actions/cache@v3
+      # - uses: actions/cache@v4
-        with:
+      #   with:
-          path: ~/.cache/pre-commit
+      #     path: ~/.cache/pre-commit
-          key: pre-commit|${{ env.PY }}|${{ hashFiles('.pre-commit-config.yaml') }}
+      #     key: pre-commit|${{ env.PY }}|${{ hashFiles('.pre-commit-config.yaml') }}
       - name: Install pre-commit
         run: pip install pre-commit
       - name: Run pre-commit

.gitea/workflows/test.yml

@@ -1,79 +0,0 @@
-name: tests
-
-on:
-  pull_request:
-    branches:
-      - "18.0*"
-  workflow_dispatch:
-
-jobs:
-  test:
-    runs-on: odoo-ci
-    container:
-      image: docker.0k.io/mirror/odoo:rc_18.0-ELABORE-LIGHT
-    services:
-      postgres:
-        image: docker.0k.io/postgres:17.2.0-myc
-        env:
-          POSTGRES_USER: odoo
-          POSTGRES_PASSWORD: odoopassword
-          POSTGRES_DB: postgres
-    steps:
-      # The doodba image ships no Node.js, so actions/checkout@v4 cannot
-      # run here. The repository is private, so the job token is required.
-      - name: Checkout
-        env:
-          SECRET_GITEA_TOKEN: ${{ secrets.GITEA_TOKEN }}
-          SECRET_GITHUB_TOKEN: ${{ secrets.GITHUB_TOKEN }}
-        run: |
-          set -eu
-          token="${GITEA_TOKEN:-${GITHUB_TOKEN:-${SECRET_GITEA_TOKEN:-${SECRET_GITHUB_TOKEN:-}}}}"
-          if [ -z "$token" ]; then
-            echo "::error::No job token available to clone the repository"
-            exit 1
-          fi
-          server="${GITHUB_SERVER_URL:-https://git.elabore.coop}"
-          repo="${GITHUB_REPOSITORY:?GITHUB_REPOSITORY is not set}"
-          ref="${GITHUB_REF:-${GITHUB_SHA:?neither GITHUB_REF nor GITHUB_SHA is set}}"
-          auth_url="$(printf '%s' "${server%/}/${repo}.git" |
-            sed -E "s#^https://#https://${token}@#")"
-          git init -q .
-          git config --global --add safe.directory "$PWD"
-          git remote add origin "$auth_url"
-          git fetch -q --depth=1 origin "$ref"
-          git checkout -q FETCH_HEAD
-
-      - name: Detect changed modules
-        id: changed
-        run: |
-          set -eu
-          if [ -n "${GITHUB_BASE_REF:-}" ]; then
-            git fetch -q --depth=1 origin "refs/heads/$GITHUB_BASE_REF"
-            base_rev="FETCH_HEAD"
-            scope="diff against $GITHUB_BASE_REF"
-          else
-            base_rev=""
-            scope="all installable modules (manual run)"
-          fi
-          if [ -n "$base_rev" ]; then
-            modules="$(
-              git diff --name-only "$base_rev" HEAD |
-                awk -F/ '{print $1}' | sort -u |
-                while read -r dir; do
-                  [ -f "$dir/__manifest__.py" ] && echo "$dir"
-                done | paste -sd, -
-            )"
-          else
-            modules="$(
-              for dir in */; do
-                dir="${dir%/}"
-                [ -f "$dir/__manifest__.py" ] && echo "$dir"
-              done | paste -sd, -
-            )"
-          fi
-          echo "modules=$modules" >> "$GITHUB_OUTPUT"
-          echo "Modules to test ($scope): ${modules:-<none>}"
-
-      - name: Run Odoo tests
-        if: steps.changed.outputs.modules != ''
-        run: bash .gitea/scripts/odoo-tests.sh "${{ steps.changed.outputs.modules }}"

.gitignore

@@ -1,88 +0,0 @@
-# Byte-compiled / optimized / DLL files
-__pycache__/
-*.py[cod]
-/.venv
-/.pytest_cache
-/.ruff_cache
-
-# C extensions
-*.so
-
-# Distribution / packaging
-.Python
-env/
-bin/
-build/
-develop-eggs/
-dist/
-eggs/
-lib64/
-parts/
-sdist/
-var/
-*.egg-info/
-.installed.cfg
-*.egg
-*.eggs
-
-# Windows installers
-*.msi
-
-# Debian packages
-*.deb
-
-# Redhat packages
-*.rpm
-
-# MacOS packages
-*.dmg
-*.pkg
-
-# Installer logs
-pip-log.txt
-pip-delete-this-directory.txt
-
-# Unit test / coverage reports
-htmlcov/
-.tox/
-.coverage
-.cache
-nosetests.xml
-coverage.xml
-
-# Translations
-*.mo
-
-# Pycharm
-.idea
-
-# Eclipse
-.settings
-
-# Visual Studio cache/options directory
-.vs/
-.vscode
-
-# OSX Files
-.DS_Store
-
-# Django stuff:
-*.log
-
-# Mr Developer
-.mr.developer.cfg
-.project
-.pydevproject
-
-# Rope
-.ropeproject
-
-# Sphinx documentation
-docs/_build/
-
-# Backup files
-*~
-*.swp
-
-# OCA rules
-!static/lib/

.pre-commit-config.yaml

@@ -22,7 +22,7 @@ exclude: |
   (LICENSE.*|COPYING.*)
 default_language_version:
   python: python3
-  node: "22.9.0"
+  node: "16.17.0"
 repos:
   - repo: local
     hooks:
@@ -38,12 +38,8 @@ repos:
         entry: found a en.po file
         language: fail
         files: '[a-zA-Z0-9_]*/i18n/en\.po$'
-  - repo: https://github.com/sbidoul/whool
-    rev: v1.3
-    hooks:
-      - id: whool-init
   - repo: https://github.com/oca/maintainer-tools
-    rev: b89f767503be6ab2b11e4f50a7557cb20066e667
+    rev: f9b919b9868143135a9c9cb03021089cabba8223
     hooks:
       # update the NOT INSTALLABLE ADDONS section above
       - id: oca-update-pre-commit-excluded-addons
@@ -53,13 +49,16 @@ repos:
           $(git rev-parse --show-toplevel))"'
       - id: oca-gen-addon-readme
         entry:
-          bash -c 'oca-gen-addon-readme --addons-dir=. --branch=$(git symbolic-ref
+          bash -c 'oca-gen-addon-readme 
+          --addons-dir=. 
+          --branch=$(git symbolic-ref
           refs/remotes/origin/HEAD | sed "s@^refs/remotes/origin/@@")
-          --repo-name=$(basename $(git rev-parse --show-toplevel)) --org-name="Elabore"
+          --repo-name=$(basename $(git rev-parse --show-toplevel))
-          --if-source-changed --keep-source-digest --convert-fragments-to-markdown'
+          --org-name="Elabore"
-      - id: oca-gen-external-dependencies
+          --if-source-changed --keep-source-digest'
+
   - repo: https://github.com/OCA/odoo-pre-commit-hooks
-    rev: v0.0.33
+    rev: v0.1.4
     hooks:
       - id: oca-checks-odoo-module
       - id: oca-checks-po
@@ -78,8 +77,8 @@ repos:
         files: \.(css|htm|html|js|json|jsx|less|md|scss|toml|ts|xml|yaml|yml)$
         language: node
         additional_dependencies:
-          - "prettier@3.3.3"
+          - "prettier@2.7.1"
-          - "@prettier/plugin-xml@3.4.1"
+          - "@prettier/plugin-xml@2.2.0"
   - repo: local
     hooks:
       - id: eslint
@@ -92,11 +91,10 @@ repos:
         types: [javascript]
         language: node
         additional_dependencies:
-          - "eslint@9.12.0"
+          - "eslint@8.24.0"
-          - "eslint-plugin-jsdoc@50.3.1"
+          - "eslint-plugin-jsdoc@"
-          - "globals@16.0.0"
   - repo: https://github.com/pre-commit/pre-commit-hooks
-    rev: v4.6.0
+    rev: v5.0.0
     hooks:
       - id: trailing-whitespace
         # exclude autogenerated files
@@ -117,8 +115,23 @@ repos:
       - id: check-xml
       - id: mixed-line-ending
         args: ["--fix=lf"]
+  - repo: https://github.com/PyCQA/docformatter
+    rev: v1.7.7
+    hooks:
+      - id: docformatter
+        args: [
+            "--in-place", # modify the files
+            "--recursive", # run on all the files
+            "--wrap-summaries",
+            "88", # max length of 1st line
+            "--wrap-descriptions",
+            "88", # max length of other lines
+            "--pre-summary-newline", # new line before a long summary
+            "--make-summary-multi-line", # force summary on multilines
+          ]
+        additional_dependencies: ["tomli"] # if Python <3.11
   - repo: https://github.com/astral-sh/ruff-pre-commit
-    rev: v0.6.8
+    rev: v0.12.0
     hooks:
       - id: ruff
         args: [--fix, --exit-non-zero-on-fix]

.pylintrc

@@ -10,7 +10,7 @@ manifest-required-authors=Elabore
 manifest-required-keys=license
 manifest-deprecated-keys=description,active
 license-allowed=AGPL-3,GPL-2,GPL-2 or any later version,GPL-3,GPL-3 or any later version,LGPL-3
-valid-odoo-versions=18.0
+valid-odoo-versions=16.0
 
 [MESSAGES CONTROL]
 disable=all
@@ -25,25 +25,19 @@ disable=all
 enable=anomalous-backslash-in-string,
     api-one-deprecated,
     api-one-multi-together,
+    assignment-from-none,
+    attribute-deprecated,
     class-camelcase,
+    dangerous-default-value,
     dangerous-view-replace-wo-priority,
+    development-status-allowed,
     duplicate-id-csv,
+    duplicate-key,
     duplicate-xml-fields,
     duplicate-xml-record-id,
     eval-referenced,
-    incoherent-interpreter-exec-perm,
-    openerp-exception-warning,
-    redundant-modulename-xml,
-    relative-import,
-    rst-syntax-error,
-    wrong-tabs-instead-of-spaces,
-    xml-syntax-error,
-    assignment-from-none,
-    attribute-deprecated,
-    dangerous-default-value,
-    development-status-allowed,
-    duplicate-key,
     eval-used,
+    incoherent-interpreter-exec-perm,
     license-allowed,
     manifest-author-string,
     manifest-deprecated-key,
@@ -54,68 +48,73 @@ enable=anomalous-backslash-in-string,
     method-inverse,
     method-required-super,
     method-search,
+    openerp-exception-warning,
     pointless-statement,
     pointless-string-statement,
     print-used,
     redundant-keyword-arg,
+    redundant-modulename-xml,
     reimported,
+    relative-import,
     return-in-init,
+    rst-syntax-error,
     sql-injection,
     too-few-format-args,
     translation-field,
     translation-required,
     unreachable,
     use-vim-comment,
+    wrong-tabs-instead-of-spaces,
+    xml-syntax-error,
+    attribute-string-redundant,
     character-not-valid-in-resource-link,
+    consider-merging-classes-inherited,
+    context-overridden,
     create-user-wo-reset-password,
     dangerous-filter-wo-user,
     dangerous-qweb-replace-wo-priority,
     deprecated-data-xml-node,
     deprecated-openerp-xml-node,
     duplicate-po-message-definition,
-    file-not-used,
-    missing-newline-extrafiles,
-    old-api7-method-defined,
-    po-msgstr-variables,
-    po-syntax-error,
-    str-format-used,
-    unnecessary-utf8-coding-comment,
-    xml-attribute-translatable,
-    xml-deprecated-qweb-directive,
-    xml-deprecated-tree-attribute,
-    attribute-string-redundant,
-    consider-merging-classes-inherited,
-    context-overridden,
     except-pass,
+    file-not-used,
     invalid-commit,
     manifest-maintainers-list,
+    missing-newline-extrafiles,
     missing-readme,
     missing-return,
     odoo-addons-relative-import,
+    old-api7-method-defined,
+    po-msgstr-variables,
+    po-syntax-error,
     renamed-field-parameter,
     resource-not-exist,
+    str-format-used,
     test-folder-imported,
     translation-contains-variable,
     translation-positional-used,
-    website-manifest-key-not-valid-uri,
-    external-request-timeout,
-    missing-manifest-dependency,
-    too-complex,,
-    create-user-wo-reset-password,
-    dangerous-filter-wo-user,
-    file-not-used,
-    missing-newline-extrafiles,
-    no-utf8-coding-comment,
-    old-api7-method-defined,
     unnecessary-utf8-coding-comment,
+    website-manifest-key-not-valid-uri,
+    xml-attribute-translatable,
+    xml-deprecated-qweb-directive,
+    xml-deprecated-tree-attribute,
+    external-request-timeout,
     # messages that do not cause the lint step to fail
     consider-merging-classes-inherited,
+    create-user-wo-reset-password,
+    dangerous-filter-wo-user,
     deprecated-module,
+    file-not-used,
     invalid-commit,
+    missing-manifest-dependency,
+    missing-newline-extrafiles,
     missing-readme,
+    no-utf8-coding-comment,
     odoo-addons-relative-import,
+    old-api7-method-defined,
     redefined-builtin,
-    manifest-external-assets
+    too-complex,
+    unnecessary-utf8-coding-comment
 
 
 [REPORTS]

.pylintrc-mandatory

@@ -9,7 +9,7 @@ manifest-required-authors=Elabore
 manifest-required-keys=license
 manifest-deprecated-keys=description,active
 license-allowed=AGPL-3,GPL-2,GPL-2 or any later version,GPL-3,GPL-3 or any later version,LGPL-3
-valid-odoo-versions=18.0
+valid-odoo-versions=16.0
 
 [MESSAGES CONTROL]
 disable=all
@@ -17,25 +17,19 @@ disable=all
 enable=anomalous-backslash-in-string,
     api-one-deprecated,
     api-one-multi-together,
+    assignment-from-none,
+    attribute-deprecated,
     class-camelcase,
+    dangerous-default-value,
     dangerous-view-replace-wo-priority,
+    development-status-allowed,
     duplicate-id-csv,
+    duplicate-key,
     duplicate-xml-fields,
     duplicate-xml-record-id,
     eval-referenced,
-    incoherent-interpreter-exec-perm,
-    openerp-exception-warning,
-    redundant-modulename-xml,
-    relative-import,
-    rst-syntax-error,
-    wrong-tabs-instead-of-spaces,
-    xml-syntax-error,
-    assignment-from-none,
-    attribute-deprecated,
-    dangerous-default-value,
-    development-status-allowed,
-    duplicate-key,
     eval-used,
+    incoherent-interpreter-exec-perm,
     license-allowed,
     manifest-author-string,
     manifest-deprecated-key,
@@ -46,50 +40,56 @@ enable=anomalous-backslash-in-string,
     method-inverse,
     method-required-super,
     method-search,
+    openerp-exception-warning,
     pointless-statement,
     pointless-string-statement,
     print-used,
     redundant-keyword-arg,
+    redundant-modulename-xml,
     reimported,
+    relative-import,
     return-in-init,
+    rst-syntax-error,
     sql-injection,
     too-few-format-args,
     translation-field,
     translation-required,
     unreachable,
     use-vim-comment,
+    wrong-tabs-instead-of-spaces,
+    xml-syntax-error,
+    attribute-string-redundant,
     character-not-valid-in-resource-link,
+    consider-merging-classes-inherited,
+    context-overridden,
     create-user-wo-reset-password,
     dangerous-filter-wo-user,
     dangerous-qweb-replace-wo-priority,
     deprecated-data-xml-node,
     deprecated-openerp-xml-node,
     duplicate-po-message-definition,
-    file-not-used,
-    missing-newline-extrafiles,
-    old-api7-method-defined,
-    po-msgstr-variables,
-    po-syntax-error,
-    str-format-used,
-    unnecessary-utf8-coding-comment,
-    xml-attribute-translatable,
-    xml-deprecated-qweb-directive,
-    xml-deprecated-tree-attribute,
-    attribute-string-redundant,
-    consider-merging-classes-inherited,
-    context-overridden,
     except-pass,
+    file-not-used,
     invalid-commit,
     manifest-maintainers-list,
+    missing-newline-extrafiles,
     missing-readme,
     missing-return,
     odoo-addons-relative-import,
+    old-api7-method-defined,
+    po-msgstr-variables,
+    po-syntax-error,
     renamed-field-parameter,
     resource-not-exist,
+    str-format-used,
     test-folder-imported,
     translation-contains-variable,
     translation-positional-used,
+    unnecessary-utf8-coding-comment,
     website-manifest-key-not-valid-uri,
+    xml-attribute-translatable,
+    xml-deprecated-qweb-directive,
+    xml-deprecated-tree-attribute,
     external-request-timeout
 
 [REPORTS]

eslint.config.cjs

@@ -1,205 +0,0 @@
-var globals = require('globals');
-jsdoc = require("eslint-plugin-jsdoc");
-
-const config = [{
-    plugins: {
-      jsdoc,
-    },
-
-    languageOptions: {
-        globals: {
-            _: "readonly",
-            $: "readonly",
-            fuzzy: "readonly",
-            jQuery: "readonly",
-            moment: "readonly",
-            odoo: "readonly",
-            openerp: "readonly",
-            owl: "readonly",
-            luxon: "readonly",
-            QUnit: "readonly",
-            ...globals.browser,
-        },
-
-        ecmaVersion: 2024,
-        sourceType: "script",
-    },
-
-    rules: {
-        "accessor-pairs": "warn",
-        "array-callback-return": "warn",
-        "callback-return": "warn",
-        "capitalized-comments": ["warn", "always", {
-            ignoreConsecutiveComments: true,
-            ignoreInlineComments: true,
-        }],
-        complexity: ["warn", 15],
-        "constructor-super": "warn",
-        "dot-notation": "warn",
-        eqeqeq: "warn",
-        "global-require": "warn",
-        "handle-callback-err": "warn",
-        "id-blacklist": "warn",
-        "id-match": "warn",
-        "init-declarations": "error",
-        "max-depth": "warn",
-        "max-nested-callbacks": "warn",
-        "max-statements-per-line": "warn",
-        "no-alert": "warn",
-        "no-array-constructor": "warn",
-        "no-caller": "warn",
-        "no-case-declarations": "warn",
-        "no-class-assign": "warn",
-        "no-cond-assign": "error",
-        "no-const-assign": "error",
-        "no-constant-condition": "warn",
-        "no-control-regex": "warn",
-        "no-debugger": "error",
-        "no-delete-var": "warn",
-        "no-div-regex": "warn",
-        "no-dupe-args": "error",
-        "no-dupe-class-members": "error",
-        "no-dupe-keys": "error",
-        "no-duplicate-case": "error",
-        "no-duplicate-imports": "error",
-        "no-else-return": "warn",
-        "no-empty-character-class": "warn",
-        "no-empty-function": "error",
-        "no-empty-pattern": "error",
-        "no-empty": "warn",
-        "no-eq-null": "error",
-        "no-eval": "error",
-        "no-ex-assign": "error",
-        "no-extend-native": "warn",
-        "no-extra-bind": "warn",
-        "no-extra-boolean-cast": "warn",
-        "no-extra-label": "warn",
-        "no-fallthrough": "warn",
-        "no-func-assign": "error",
-        "no-global-assign": "error",
-        "no-implicit-coercion": ["warn", {
-            allow: ["~"],
-        }],
-        "no-implicit-globals": "warn",
-        "no-implied-eval": "warn",
-        "no-inline-comments": "warn",
-        "no-inner-declarations": "warn",
-        "no-invalid-regexp": "warn",
-        "no-irregular-whitespace": "warn",
-        "no-iterator": "warn",
-        "no-label-var": "warn",
-        "no-labels": "warn",
-        "no-lone-blocks": "warn",
-        "no-lonely-if": "error",
-        "no-mixed-requires": "error",
-        "no-multi-str": "warn",
-        "no-native-reassign": "error",
-        "no-negated-condition": "warn",
-        "no-negated-in-lhs": "error",
-        "no-new-func": "warn",
-        "no-new-object": "warn",
-        "no-new-require": "warn",
-        "no-new-symbol": "warn",
-        "no-new-wrappers": "warn",
-        "no-new": "warn",
-        "no-obj-calls": "warn",
-        "no-octal-escape": "warn",
-        "no-octal": "warn",
-        "no-param-reassign": "warn",
-        "no-path-concat": "warn",
-        "no-process-env": "warn",
-        "no-process-exit": "warn",
-        "no-proto": "warn",
-        "no-prototype-builtins": "warn",
-        "no-redeclare": "warn",
-        "no-regex-spaces": "warn",
-        "no-restricted-globals": "warn",
-        "no-restricted-imports": "warn",
-        "no-restricted-modules": "warn",
-        "no-restricted-syntax": "warn",
-        "no-return-assign": "error",
-        "no-script-url": "warn",
-        "no-self-assign": "warn",
-        "no-self-compare": "warn",
-        "no-sequences": "warn",
-        "no-shadow-restricted-names": "warn",
-        "no-shadow": "warn",
-        "no-sparse-arrays": "warn",
-        "no-sync": "warn",
-        "no-this-before-super": "warn",
-        "no-throw-literal": "warn",
-        "no-undef-init": "warn",
-        "no-undef": "error",
-        "no-unmodified-loop-condition": "warn",
-        "no-unneeded-ternary": "error",
-        "no-unreachable": "error",
-        "no-unsafe-finally": "error",
-        "no-unused-expressions": "error",
-        "no-unused-labels": "error",
-        "no-unused-vars": "error",
-        "no-use-before-define": "error",
-        "no-useless-call": "warn",
-        "no-useless-computed-key": "warn",
-        "no-useless-concat": "warn",
-        "no-useless-constructor": "warn",
-        "no-useless-escape": "warn",
-        "no-useless-rename": "warn",
-        "no-void": "warn",
-        "no-with": "warn",
-        "operator-assignment": ["error", "always"],
-        "prefer-const": "warn",
-        radix: "warn",
-        "require-yield": "warn",
-        "sort-imports": "warn",
-        "spaced-comment": ["error", "always"],
-        strict: ["error", "function"],
-        "use-isnan": "error",
-
-        "jsdoc/check-tag-names": "warn",
-        "jsdoc/check-types": "warn",
-        "jsdoc/require-param-description": "off",
-        "jsdoc/require-return": "off",
-        "jsdoc/require-return-description": "off",
-        "jsdoc/require-return-type": "off",
-
-        "valid-typeof": "warn",
-        yoda: "warn",
-    },
-
-    settings: {
-        jsdoc: {
-            tagNamePreference: {
-                arg: "param",
-                argument: "param",
-                augments: "extends",
-                constructor: "class",
-                exception: "throws",
-                func: "function",
-                method: "function",
-                prop: "property",
-                return: "returns",
-                virtual: "abstract",
-                yield: "yields",
-            },
-            preferredTypes: {
-                array: "Array",
-                bool: "Boolean",
-                boolean: "Boolean",
-                number: "Number",
-                object: "Object",
-                str: "String",
-                string: "String",
-            },
-        },
-    },
-
-}, {
-    files: ["**/*.esm.js", "**/*test.js"],
-
-    languageOptions: {
-        ecmaVersion: 2024,
-        sourceType: "module",
-    },
-}];
-
-module.exports = config

helpdesk_convert_ticket_to_task/README.md

@@ -3,46 +3,15 @@ helpdesk_convert_ticket_to_task
 ===============================
 
 This module aims to convert a ticket into a task.
+For this, it adds a button in the ticket view "Convert to task".
 
-It adds a "Convert to task" button in the ticket form view (in the button box).
+It automatically fills up many fields (check the function button_convert_to_task for details)
-When clicked, a confirmation dialog appears, then the conversion process:
-
-* Creates a new task with the following fields copied from the ticket:
-
-  * Name
-  * Description
-  * Project
-  * Assigned user
-  * Partner
-  * Priority
-
-* Matches the task's service and request type based on the ticket's category
-  and request type (by name matching).
-* Copies all chatter messages and their attachments to the new task.
-* Copies all attachments from the ticket to the task.
-* Copies all followers (subscribers) to the new task.
-* Posts a message in the new task's chatter with a link to the original ticket.
-* Posts a message in the ticket's chatter with a link to the new task.
-* Archives the ticket and links it to the new task.
-* Transfers all timesheets from the ticket to the task.
-* Redirects the user to the newly created task form.
 
 # Installation
 
 Use Odoo normal module installation procedure to install
 `helpdesk_convert_ticket_to_task`.
 
-This module depends on:
-
-* `helpdesk_mgmt`: provides the base helpdesk ticket functionality.
-* `helpdesk_mgmt_project`: provides the link between tickets and projects.
-* `helpdesk_request_type`: provides the request type field on tickets.
-* `project_request_data`: provides the service and request type fields on tasks.
-* `project_task_add_very_high`: provides extended priority values (2 and 3) on
-  tasks to match ticket priorities.
-* `helpdesk_transfer_timesheet_to_task`: provides the timesheet transfer
-  functionality from ticket to task.
-
 # Known issues / Roadmap
 
 A current limitation is that one task can be linked to many tickets.
@@ -51,7 +20,7 @@ but are not updated when the linked tickets are updated.
 
 # Bug Tracker
 
-Bugs are tracked on [our issues website](https://git.elabore.coop/Elabore/helpdesk-tools/issues). In case of
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
 trouble, please check there if your issue has already been
 reported. If you spotted it first, help us smashing it by providing a
 detailed and welcomed feedback.

helpdesk_convert_ticket_to_task/__manifest__.py

@@ -2,7 +2,7 @@
 # License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
 {
     "name": "helpdesk_convert_ticket_to_task",
-    "version": "18.0.1.0.0",
+    "version": "16.0.1.0.0",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Quentin Mondot",

helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py

@@ -1,7 +1,4 @@
-from markupsafe import Markup
+from odoo import _, models, api
-
-from odoo import _, api, models
-
 
 class HelpdeskTicket(models.Model):
     _inherit = "helpdesk.ticket"
@@ -10,11 +7,10 @@ class HelpdeskTicket(models.Model):
         user_ids = [self.user_id.id]
         task_service_id, request_type_id = self._match_task_service_and_request_type(
             ticket_category_id=self.category_id.id,
-            ticket_request_type_id=self.request_type_id.id,
+            ticket_request_type_id=self.request_type_id.id
         )
 
-        task = self.env["project.task"].create(
+        task = self.env["project.task"].create({
-            {
             "name": self.name,
             "description": self.description,
             "project_id": self.project_id.id,
@@ -22,29 +18,31 @@ class HelpdeskTicket(models.Model):
             "partner_id": self.partner_id.id,
             "service_id": task_service_id,
             "request_type_id": request_type_id,
-                "priority": self.priority,
+            "priority": self.priority
-            }
+        })
-        )
 
         # copy chatter
         for msg in reversed(self.message_ids):
-            msg.copy({"model": "project.task", "res_id": task.id})
+            msg.copy({
+                'model': 'project.task',
+                'res_id': task.id
+            })
 
             # copy attachments inserted in the messages
             for attach in msg.attachment_ids:
-                attach.copy(
+                attach.copy({
-                    {
+                    'res_model': 'project.task',
-                        "res_model": "project.task",
+                    'res_id': task.id,
-                        "res_id": task.id,
+                    'res_name': task.name
-                        "res_name": task.name,
+                })
-                    }
-                )
 
         # copy attachments not added in a message
         for attachment in self.attachment_ids:
-            attachment.copy(
+            attachment.copy({
-                {"res_model": "project.task", "res_id": task.id, "res_name": task.name}
+                'res_model': 'project.task',
-            )
+                'res_id': task.id,
+                'res_name': task.name
+            })
 
         # copy subscribers
         task.message_subscribe(partner_ids=self.message_partner_ids.ids)
@@ -52,26 +50,25 @@ class HelpdeskTicket(models.Model):
         # warn (in the chatter) that the task is a copy
         base_url = self.env["ir.config_parameter"].sudo().get_param("web.base.url")
         ticket_url = f"{base_url}/web#id={self.id}&model=helpdesk.ticket&view_type=form"
-        task_message = Markup(
+        task_message = _(
-            _(
+            "This task has been converted from a ticket. You can find the original ticket <a href='%(ticket_url)s' target='_blank'>on this link</a>.",
-                "This task has been converted from a ticket. You can find the "
+            ticket_url=ticket_url
-                "original ticket <a href='%(ticket_url)s' target='_blank'>on this link</a>."
         )
-        ) % {"ticket_url": ticket_url}
         task.message_post(body=task_message)
 
         # warn (in the chatter) that the ticket has been converted
         task_url = f"{base_url}/web#id={task.id}&model=project.task&view_type=form"
-        ticket_message = Markup(
+        ticket_message = _(
-            _(
+            "This ticket has been converted into a task. You can find it <a href='%(task_url)s' target='_blank'>on this link</a>.",
-                "This ticket has been converted into a task. You can find it "
+            task_url=task_url
-                "<a href='%(task_url)s' target='_blank'>on this link</a>."
         )
-        ) % {"task_url": task_url}
         self.message_post(body=ticket_message)
 
         # archive the ticket
-        self.write({"active": False, "task_id": task.id})
+        self.write({
+            "active": False,
+            "task_id": task.id
+        })
         # transfer timesheets from ticket to task
         self._onchange_task_id()
 
@@ -84,23 +81,23 @@ class HelpdeskTicket(models.Model):
         }
 
     def _match_task_service_and_request_type(
-        self, ticket_category_id: int, ticket_request_type_id: int
+            self,
+            ticket_category_id: int,
+            ticket_request_type_id: int
     ) -> tuple[int, int]:
         """
         This function permits to match the task service_id and request_type from the ticket category and request type
         """
         helpdesk_ticket_category = self.env["helpdesk.ticket.category"].search(
-            [("id", "=", ticket_category_id)], limit=1
+            [("id", "=", ticket_category_id)],
-        )
+            limit=1
-        task_service = self.env["task.service"].search(
-            [("name", "=", helpdesk_ticket_category.name)]
         )
+        task_service = self.env["task.service"].search([("name", "=", helpdesk_ticket_category.name)])
 
         helpdesk_ticket_request_type = self.env["helpdesk.request.type"].search(
-            [("id", "=", ticket_request_type_id)], limit=1
+            [("id", "=", ticket_request_type_id)],
-        )
+            limit=1
-        task_request_type = self.env["request.type"].search(
-            [("name", "=", helpdesk_ticket_request_type.name)]
         )
+        task_request_type = self.env["request.type"].search([("name", "=", helpdesk_ticket_request_type.name)])
 
         return task_service.id, task_request_type.id

helpdesk_portal_extra_links/README.rst

@@ -0,0 +1,44 @@
+=========================
+helpdesk_portal_visio_url
+=========================
+
+add visio url to user portal view
+
+Installation
+============
+
+Use Odoo normal module installation procedure to install
+``helpdesk_portal_visio_url``.
+
+Known issues / Roadmap
+======================
+
+None yet.
+
+Bug Tracker
+===========
+
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk_portal_visio_url/issues>`_. In case of
+trouble, please check there if your issue has already been
+reported. If you spotted it first, help us smashing it by providing a
+detailed and welcomed feedback.
+
+Credits
+=======
+
+Contributors
+------------
+
+* `Boris Gallet <mailto:boris.gallet@elabore.coop>`
+
+Funders
+-------
+
+The development of this module has been financially supported by:
+* Elabore (https://elabore.coop)
+
+
+Maintainer
+----------
+
+This module is maintained by Elabore.

helpdesk_portal_extra_links/__manifest__.py

@@ -0,0 +1,32 @@
+# Copyright 2025 Boris Gallet ()
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+{
+    "name": "helpdesk_portal_extra_links",
+    "version": "16.0.1.0.0",
+    "author": "Elabore",
+    "website": "https://elabore.coop",
+    "maintainer": "Boris Gallet",
+    "license": "AGPL-3",
+    "category": "Tools",
+    "summary": "add extra links to user portal as visio url and wiki url",
+    # any module necessary for this one to work correctly
+    "depends": [
+        "base",
+    ],
+    "qweb": [],
+    "external_dependencies": {
+        "python": [],
+    },
+    # always loaded
+    "data": ["views/res_partner_views.xml", "views/portal_my_home_template.xml"],
+    # only loaded in demonstration mode
+    "demo": [],
+    "js": [],
+    "css": [],
+    "installable": True,
+    # Install this module automatically if all dependency have been previously
+    # and independently installed.  Used for synergetic or glue modules.
+    "auto_install": False,
+    "application": False,
+}

helpdesk_portal_extra_links/i18n/fr.po

@@ -0,0 +1,55 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_portal_extra_links
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 16.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2025-10-21 14:18+0000\n"
+"PO-Revision-Date: 2025-10-21 14:18+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: helpdesk_portal_extra_links
+#: model:ir.model,name:helpdesk_portal_extra_links.model_res_partner
+msgid "Contact"
+msgstr ""
+
+#. module: helpdesk_portal_extra_links
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_extra_links.portal_my_home_helpdesk_extra_links
+msgid "Gare centrale :"
+msgstr ""
+
+#. module: helpdesk_portal_extra_links
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_extra_links.portal_my_home_helpdesk_extra_links
+msgid "Salle de viso :"
+msgstr ""
+
+#. module: helpdesk_portal_extra_links
+#: model:ir.model.fields,help:helpdesk_portal_extra_links.field_res_partner__visio_url
+#: model:ir.model.fields,help:helpdesk_portal_extra_links.field_res_users__visio_url
+msgid "URL for Visio meetings associated with this company."
+msgstr "URL pour les réunions en visio associé à cette société"
+
+#. module: helpdesk_portal_extra_links
+#: model:ir.model.fields,help:helpdesk_portal_extra_links.field_res_partner__wiki_homepage_url
+#: model:ir.model.fields,help:helpdesk_portal_extra_links.field_res_users__wiki_homepage_url
+msgid "URL for the Wiki homepage associated with this company."
+msgstr "URL pour le lien vers la Gare centrale (wiki)"
+
+#. module: helpdesk_portal_extra_links
+#: model:ir.model.fields,field_description:helpdesk_portal_extra_links.field_res_partner__visio_url
+#: model:ir.model.fields,field_description:helpdesk_portal_extra_links.field_res_users__visio_url
+msgid "Visio URL"
+msgstr "URL visio"
+
+#. module: helpdesk_portal_extra_links
+#: model:ir.model.fields,field_description:helpdesk_portal_extra_links.field_res_partner__wiki_homepage_url
+#: model:ir.model.fields,field_description:helpdesk_portal_extra_links.field_res_users__wiki_homepage_url
+msgid "Wiki Homepage URL"
+msgstr "URL gare centrale"

helpdesk_portal_extra_links/models/__init__.py

@@ -0,0 +1 @@
+from . import res_partner

helpdesk_portal_extra_links/models/res_partner.py

@@ -0,0 +1,15 @@
+# -*- coding: utf-8 -*-
+from odoo import fields, models, api
+
+
+class ResPartner(models.Model):
+    _inherit = "res.partner"
+
+    visio_url = fields.Char(
+        string="Visio URL",
+        help="URL for Visio meetings associated with this company.",
+    )
+    wiki_homepage_url = fields.Char(
+        string="Wiki Homepage URL",
+        help="URL for the Wiki homepage associated with this company.",
+    )

helpdesk_portal_extra_links/views/portal_my_home_template.xml

@@ -0,0 +1,35 @@
+<?xml version="1.0" encoding="UTF-8"?>
+<odoo>
+
+    <!-- Template /my/home -->
+    <template id="portal_my_home_helpdesk_extra_links" name="Portal My Home: extra links" inherit_id="portal.portal_layout" priority="40">
+        <xpath expr="//div[hasclass('o_portal_my_details')]" position="inside">
+
+            <t t-if="user_id.partner_id.parent_id">
+                <t t-if="user_id.partner_id.parent_id.visio_url">
+                    <hr class="mt-1 mb-0"/>
+                    <div>
+                        Salle de visio : <br/>
+                        <a t-att-href="user_id.partner_id.parent_id.visio_url" target="_blank">
+                            <b><t t-out="user_id.partner_id.parent_id.visio_url" /></b>
+                        </a>
+                    </div>
+                </t>
+            </t>
+
+            <t t-if="user_id.partner_id.parent_id">
+                <t t-if="user_id.partner_id.parent_id.wiki_homepage_url">
+                    <hr class="mt-1 mb-0"/>
+                    <div>
+                        Gare centrale : <br/>
+                        <a t-att-href="user_id.partner_id.parent_id.wiki_homepage_url" target="_blank">
+                            <b><t t-out="user_id.partner_id.parent_id.wiki_homepage_url" /></b>
+                        </a>
+                    </div>
+                </t>
+            </t>
+
+        </xpath>
+    </template>
+
+</odoo>

helpdesk_portal_extra_links/views/res_partner_views.xml

@@ -0,0 +1,14 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<odoo>
+    <record id="view_partner_form" model="ir.ui.view">
+        <field name="name">res.partner.form.heldesk.extra.fields</field>
+        <field name="model">res.partner</field>
+        <field name="inherit_id" ref="base.view_partner_form" />
+        <field name="arch" type="xml">
+            <field name="category_id" position="after">
+                <field name="visio_url" attrs="{'invisible': [('is_company', '=', False)]}"/>
+                <field name="wiki_homepage_url" attrs="{'invisible': [('is_company', '=', False)]}"/>
+            </field>
+        </field>
+    </record>
+</odoo>

helpdesk_portal_ticket_custom/README.md

@@ -1,17 +1,18 @@
-===========================
+====================================
-helpdesk_ticket_task_domain
+helpdesk_portal_ticket_custom
-===========================
+====================================
 
-This module adjusts the domain applied to task field in order to limit
+Customization for ticket portal view.
-selection to tasks in any of unfolded stages.
 
 # Installation
 
 Use Odoo normal module installation procedure to install
-`helpdesk_ticket_task_domain`.
+`helpdesk_portal_ticket_custom`.
 
 # Known issues / Roadmap
 
+None yet.
+
 # Bug Tracker
 
 Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
@@ -23,7 +24,7 @@ detailed and welcomed feedback.
 
 ## Contributors
 
-- Quentin Mondot
+- Joris Scampucci
 
 ## Funders
 

helpdesk_portal_ticket_custom/__init__.py

@@ -0,0 +1 @@
+from . import models

helpdesk_portal_ticket_custom/__manifest__.py

@@ -0,0 +1,35 @@
+# Copyright 2024 Joris Scampucci" (Elabore)
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+{
+    "name": "helpdesk_portal_ticket_custom",
+    "version": "16.0.1.0.0",
+    "author": "Elabore",
+    "website": "https://elabore.coop",
+    "maintainer": "Joris Scampucci",
+    "license": "AGPL-3",
+    "category": "Tools",
+    "summary": "Customization for ticket portal view.",
+    # any module necessary for this one to work correctly
+    "depends": [
+        "base",
+        "helpdesk_mgmt",
+    ],
+    "qweb": [],
+    "external_dependencies": {
+        "python": [],
+    },
+    # always loaded
+    "data": [
+        "views/portal_ticket_views.xml",
+    ],
+    # only loaded in demonstration mode
+    "demo": [],
+    "js": [],
+    "css": [],
+    "installable": True,
+    # Install this module automatically if all dependency have been previously
+    # and independently installed.  Used for synergetic or glue modules.
+    "auto_install": False,
+    "application": False,
+}

helpdesk_portal_ticket_custom/models/__init__.py

@@ -0,0 +1 @@
+from . import myaccount

helpdesk_portal_ticket_custom/models/myaccount.py

@@ -1,6 +1,3 @@
-# Copyright 2024 Joris Scampucci (Elabore)
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
 from collections import OrderedDict
 from operator import itemgetter
 
@@ -9,44 +6,19 @@ from odoo.http import request
 from odoo.osv.expression import AND
 from odoo.tools import groupby as groupbyelem
 
-from odoo.addons.helpdesk_mgmt.controllers.myaccount import CustomerPortalHelpdesk
+from odoo.addons.portal.controllers.portal import CustomerPortal
 from odoo.addons.portal.controllers.portal import pager as portal_pager
 
 
-class CustomerPortalHelpdeskDefaults(CustomerPortalHelpdesk):
+class CustomerPortalHelpdesk(CustomerPortal):
-    """Customize default values for ticket list filters in portal."""
+    _inherit = "helpdesk_mgmt.myaccount"
 
-    def _ticket_get_default_sortby(self):
+    @http.route(
-        """Return default sort field. Override to customize."""
+        ["/my/tickets", "/my/tickets/page/<int:page>"],
-        return "date"
+        type="http",
-
+        auth="user",
-    def _ticket_get_default_filterby(self):
+        website=True,
-        """Return default filter key. Override to customize."""
+    )
-        return "open"
-
-    def _ticket_get_default_groupby(self):
-        """Return default groupby field. Override to customize."""
-        return "stage"
-
-    def _ticket_get_searchbar_filters(self):
-        """Return available filters for ticket list.
-
-        Extends OCA filters with an 'open' filter.
-        Override to add more custom filters.
-        """
-        filters = {
-            "all": {"label": _("All"), "domain": []},
-            "open": {"label": _("Open"), "domain": [("closed", "=", False)]},
-        }
-        # Add stage filters like OCA does
-        for stage in request.env["helpdesk.ticket.stage"].search([]):
-            filters[str(stage.id)] = {
-                "label": stage.name,
-                "domain": [("stage_id", "=", stage.id)],
-            }
-        return filters
-
-    @http.route()
     def portal_my_tickets(
         self,
         page=1,
@@ -60,35 +32,46 @@ class CustomerPortalHelpdeskDefaults(CustomerPortalHelpdesk):
         **kw,
     ):
         HelpdeskTicket = request.env["helpdesk.ticket"]
-        if not HelpdeskTicket.has_access("read"):
+        # Avoid error if the user does not have access.
+        if not HelpdeskTicket.check_access_rights("read", raise_exception=False):
             return request.redirect("/my")
 
         values = self._prepare_portal_layout_values()
 
+        searchbar_sortings = self._ticket_get_searchbar_sortings()
         searchbar_sortings = dict(
             sorted(
                 self._ticket_get_searchbar_sortings().items(),
                 key=lambda item: item[1]["sequence"],
             )
         )
-        searchbar_filters = self._ticket_get_searchbar_filters()
+
+        searchbar_filters = {
+            "all": {"label": _("All"), "domain": []},
+            "closed": {"label": _("Ouvert"), "domain": [("closed", "=", False)]},
+        }
+        for stage in request.env["helpdesk.ticket.stage"].search([]):
+            searchbar_filters[str(stage.id)] = {
+                "label": stage.name,
+                "domain": [("stage_id", "=", stage.id)],
+            }
+
         searchbar_inputs = self._ticket_get_searchbar_inputs()
         searchbar_groupby = self._ticket_get_searchbar_groupby()
 
-        # Apply defaults
         if not sortby:
-            sortby = self._ticket_get_default_sortby()
+            sortby = "date"
         order = searchbar_sortings[sortby]["order"]
 
         if not filterby:
-            filterby = self._ticket_get_default_filterby()
+            filterby = "closed"
         domain = searchbar_filters.get(filterby, searchbar_filters.get("all"))["domain"]
 
         if not groupby:
-            groupby = self._ticket_get_default_groupby()
+            groupby = "stage"
 
         if date_begin and date_end:
-            domain = domain + [
+            domain += [
                 ("create_date", ">", date_begin),
                 ("create_date", "<=", date_end),
             ]
@@ -96,7 +79,7 @@ class CustomerPortalHelpdeskDefaults(CustomerPortalHelpdesk):
         if not search_in:
             search_in = "all"
         if search:
-            domain = domain + self._ticket_get_search_domain(search_in, search)
+            domain += self._ticket_get_search_domain(search_in, search)
 
         domain = AND(
             [
@@ -105,7 +88,9 @@ class CustomerPortalHelpdeskDefaults(CustomerPortalHelpdesk):
             ]
         )
 
+        # count for pager
         ticket_count = HelpdeskTicket.search_count(domain)
+        # pager
         pager = portal_pager(
             url="/my/tickets",
             url_args={
@@ -135,8 +120,7 @@ class CustomerPortalHelpdeskDefaults(CustomerPortalHelpdesk):
         group = groupby_mapping.get(groupby)
         if group:
             grouped_tickets = [
-                request.env["helpdesk.ticket"].concat(*g)
+                request.env["helpdesk.ticket"].concat(*g) for k, g in groupbyelem(tickets, itemgetter(group))
-                for k, g in groupbyelem(tickets, itemgetter(group))
             ]
         elif tickets:
             grouped_tickets = [tickets]

helpdesk_portal_ticket_custom/views/portal_ticket_views.xml

@@ -0,0 +1,43 @@
+<?xml version="1.0" encoding="utf-8"?>
+<odoo>
+
+    <template id="ticket_priority_widget_template" name="Priority Widget Template">
+        <span t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= ticket_priority else '-o'}" t-attf-title="Priorité: {{'Très haute' if ticket.priority == '3' else 'Haute' if ticket.priority == '2' else 'Moyenne' if ticket.priority == '1' else 'Basse'}}" />
+    </template>
+
+    <template id="ticket_priority_3_stars_template" name="Priority 3 Stars Widget Template">
+        <t t-call="helpdesk_portal_ticket_custom.ticket_priority_widget_template">
+            <t t-set="ticket_priority" t-value="'1'"/>
+        </t>
+        <t t-call="helpdesk_portal_ticket_custom.ticket_priority_widget_template">
+            <t t-set="ticket_priority" t-value="'2'"/>
+        </t>
+        <t t-call="helpdesk_portal_ticket_custom.ticket_priority_widget_template">
+            <t t-set="ticket_priority" t-value="'3'"/>
+        </t>
+    </template>
+
+    <!-- Ticket portal list -->
+    <template id="portal_ticket_list_inherit" inherit_id="helpdesk_mgmt.portal_ticket_list" priority="1">
+        <!-- Add priority field -->
+        <xpath expr="//thead/tr/th[2]" position="after">
+            <th>Priorité</th>
+        </xpath>
+        <xpath expr="//tbody/t/tr/td[2]" position="after">
+            <td>
+                <t t-call="helpdesk_portal_ticket_custom.ticket_priority_3_stars_template">
+                </t>
+            </td>
+        </xpath>
+    </template>
+
+    <template id="portal_ticket_form_inherit" inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page">
+        <xpath expr="//div[@class='col-9']" position="before">
+            <div>
+                <t t-call="helpdesk_portal_ticket_custom.ticket_priority_3_stars_template">
+                </t>
+            </div>
+        </xpath>
+    </template>
+
+</odoo>

helpdesk_portal_ticket_enriched_description_form/README.md

@@ -2,38 +2,20 @@
 helpdesk_portal_ticket_enriched_description_form
 ================================================
 
-Add fields in ticket creation portal form to enrich description content.
+Add fieds in ticket creation portal form to enrich description content.
-
-This module extends the ``helpdesk_mgmt`` portal ticket creation form by
-replacing the single description field with three structured fields:
-
-* **Description**: Main description of the issue or request, with a placeholder
-  guiding the user to be precise and describe how to reproduce any bug/error.
-* **Access**: Optional field for providing a link toward the error or additional
-  information.
-* **Bug report**: Optional field to paste the complete error message (e.g., Odoo
-  error code).
-
-When the ticket is submitted, these three fields are automatically concatenated
-into a single formatted HTML description with labeled sections (DESCRIPTION,
-ACCESS, BUG REPORT).
-
 Installation
 ============
 
 Use Odoo normal module installation procedure to install
 `helpdesk_portal_ticket_enriched_description_form`.
 
-This module depends on ``helpdesk_mgmt`` which must be available.
-
 # Known issues / Roadmap
 
 None yet.
-
 Bug Tracker
 ===========
 
-Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`\_. In case of
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
 trouble, please check there if your issue has already been
 reported. If you spotted it first, help us smashing it by providing a
 detailed and welcomed feedback.

helpdesk_portal_ticket_enriched_description_form/__manifest__.py

@@ -3,7 +3,7 @@
 
 {
     "name": "helpdesk_portal_ticket_enriched_description_form",
-    "version": "18.0.1.0.0",
+    "version": "16.0.1.0.1",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",

helpdesk_portal_ticket_enriched_description_form/controllers/main.py

@@ -1,52 +1,24 @@
-# Copyright 2024 Stéphan Sainléger (Elabore)
+import odoo.http as http
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
 from odoo import _
 from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
 
 
-def build_enriched_description(small_description=None, access=None, bug_report=None):
-    """
-    Build a formatted HTML description from the enriched form fields.
-
-    :param small_description: Main description of the issue
-    :param access: Link or access information
-    :param bug_report: Error message or bug report details
-    :return: Formatted HTML string
-    """
-    description = ""
-    if small_description:
-        description = "<b>%s</b><br/>%s" % (_("DESCRIPTION:"), small_description)
-    if access:
-        description = "%s<br/><br/><b>%s</b><br/>%s" % (
-            description,
-            _("ACCESS:"),
-            access,
-        )
-    if bug_report:
-        description = "%s<br/><br/><b>%s</b><br/>%s" % (
-            description,
-            _("BUG REPORT:"),
-            bug_report,
-        )
-    return description
-
-
 class HelpdeskTicketControllerDescription(HelpdeskTicketController):
     def _prepare_submit_ticket_vals(self, **kw):
-        # Pop enriched fields and build description BEFORE calling super
-        # to avoid parent's plaintext2html(kw.get("description")) crashing on None
-        small_description = kw.pop("small_description", None)
-        access = kw.pop("access", None)
-        bug_report = kw.pop("bug_report", None)
-        description = build_enriched_description(
-            small_description=small_description,
-            access=access,
-            bug_report=bug_report,
-        )
-        # Set description in kw for parent, using a placeholder to avoid
-        # plaintext2html issues - we'll overwrite the result anyway
-        kw["description"] = ""
         res = super()._prepare_submit_ticket_vals(**kw)
-        res["description"] = description
+        description = ""
+        if kw.get("small_description", False):
+            description = (
+                description + "<b>%s</b><br/>" % _(u"DESCRIPTION:") + kw["small_description"]
+            )
+            del kw["small_description"]
+        if kw.get("access", False):
+            description = description + "<br/><br/><b>%s</b><br/>" % _(u"ACCESS:") + kw["access"]
+            del kw["access"]
+        if kw.get("bug_report", False):
+            description = (
+                description + "<br/><br/><b>%s</b><br/>" % _(u"BUG REPORT:") + kw["bug_report"]
+            )
+            del kw["bug_report"]
+        res.update({"description": description})
         return res

helpdesk_portal_ticket_enriched_description_form/i18n/fr.po

@@ -4,18 +4,44 @@
 #
 msgid ""
 msgstr ""
-"Project-Id-Version: Odoo Server 18.0\n"
+"Project-Id-Version: Odoo Server 16.0\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2026-03-17 14:30+0000\n"
+"POT-Creation-Date: 2025-07-08 12:26+0000\n"
-"PO-Revision-Date: 2026-03-17 14:30+0000\n"
+"PO-Revision-Date: 2025-07-08 12:26+0000\n"
 "Last-Translator: \n"
 "Language-Team: \n"
-"Language: fr\n"
 "MIME-Version: 1.0\n"
 "Content-Type: text/plain; charset=UTF-8\n"
 "Content-Transfer-Encoding: \n"
 "Plural-Forms: \n"
 
+#. module: helpdesk_portal_ticket_enriched_description_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
+msgid ""
+"<span class=\"col-md-7 col-sm-8\">Be precise. If there is a bug/error, please describe\n"
+"                    how to reproduce it</span>"
+msgstr ""
+"<span class=\"col-md-7 col-sm-8\">Soyez précis. Si vous avez une erreur, merci de décrire\n"
+"                    comment la reproduire.</span>"
+
+#. module: helpdesk_portal_ticket_enriched_description_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
+msgid ""
+"<span class=\"col-md-7 col-sm-8\">Link toward error or additional "
+"information</span>"
+msgstr ""
+"<span class=\"col-md-7 col-sm-8\">Lien vers l'erreur ou des informations "
+"complémentaires</span>"
+
+#. module: helpdesk_portal_ticket_enriched_description_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
+msgid ""
+"<span class=\"col-md-7 col-sm-8\">Paste here the complete error message (ex: error\n"
+"                    code Odoo)</span>"
+msgstr ""
+"<span class=\"col-md-7 col-sm-8\">Copier ici le message d'erreur complet (ex: code\n"
+"                    d'erreur Odoo)</span>"
+
 #. module: helpdesk_portal_ticket_enriched_description_form
 #. odoo-python
 #: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
@@ -28,11 +54,6 @@ msgstr "ACCÈS :"
 msgid "Access"
 msgstr "Accès"
 
-#. module: helpdesk_portal_ticket_enriched_description_form
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
-msgid "Be precise. If there is a bug/error, please describe how to reproduce it"
-msgstr "Soyez précis. Si vous avez une erreur, merci de décrire comment la reproduire."
-
 #. module: helpdesk_portal_ticket_enriched_description_form
 #. odoo-python
 #: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
@@ -55,14 +76,4 @@ msgstr "DESCRIPTION :"
 #. module: helpdesk_portal_ticket_enriched_description_form
 #: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
 msgid "Description"
-msgstr "Description"
+msgstr ""
-
-#. module: helpdesk_portal_ticket_enriched_description_form
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
-msgid "Link toward error or additional information"
-msgstr "Lien vers l'erreur ou des informations complémentaires"
-
-#. module: helpdesk_portal_ticket_enriched_description_form
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
-msgid "Paste here the complete error message (ex: error code Odoo)"
-msgstr "Copier ici le message d'erreur complet (ex: code d'erreur Odoo)"

helpdesk_portal_ticket_enriched_description_form/i18n/helpdesk_portal_ticket_enriched_description_form.pot

@@ -4,10 +4,10 @@
 #
 msgid ""
 msgstr ""
-"Project-Id-Version: Odoo Server 18.0\n"
+"Project-Id-Version: Odoo Server 16.0\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2026-03-17 14:30+0000\n"
+"POT-Creation-Date: 2025-07-08 12:29+0000\n"
-"PO-Revision-Date: 2026-03-17 14:30+0000\n"
+"PO-Revision-Date: 2025-07-08 12:29+0000\n"
 "Last-Translator: \n"
 "Language-Team: \n"
 "MIME-Version: 1.0\n"
@@ -15,6 +15,27 @@ msgstr ""
 "Content-Transfer-Encoding: \n"
 "Plural-Forms: \n"
 
+#. module: helpdesk_portal_ticket_enriched_description_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
+msgid ""
+"<span class=\"col-md-7 col-sm-8\">Be precise. If there is a bug/error, please describe\n"
+"                    how to reproduce it</span>"
+msgstr ""
+
+#. module: helpdesk_portal_ticket_enriched_description_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
+msgid ""
+"<span class=\"col-md-7 col-sm-8\">Link toward error or additional "
+"information</span>"
+msgstr ""
+
+#. module: helpdesk_portal_ticket_enriched_description_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
+msgid ""
+"<span class=\"col-md-7 col-sm-8\">Paste here the complete error message (ex: error\n"
+"                    code Odoo)</span>"
+msgstr ""
+
 #. module: helpdesk_portal_ticket_enriched_description_form
 #. odoo-python
 #: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
@@ -27,11 +48,6 @@ msgstr ""
 msgid "Access"
 msgstr ""
 
-#. module: helpdesk_portal_ticket_enriched_description_form
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
-msgid "Be precise. If there is a bug/error, please describe how to reproduce it"
-msgstr ""
-
 #. module: helpdesk_portal_ticket_enriched_description_form
 #. odoo-python
 #: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
@@ -55,13 +71,3 @@ msgstr ""
 #: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
 msgid "Description"
 msgstr ""
-
-#. module: helpdesk_portal_ticket_enriched_description_form
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
-msgid "Link toward error or additional information"
-msgstr ""
-
-#. module: helpdesk_portal_ticket_enriched_description_form
-#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
-msgid "Paste here the complete error message (ex: error code Odoo)"
-msgstr ""

helpdesk_portal_ticket_enriched_description_form/tests/__init__.py

@@ -1,4 +0,0 @@
-# Copyright 2024 Stéphan Sainléger (Elabore)
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-from . import test_controller

helpdesk_portal_ticket_enriched_description_form/tests/test_controller.py

@@ -1,116 +0,0 @@
-# Copyright 2024 Stéphan Sainléger (Elabore)
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-from odoo.tests.common import TransactionCase, tagged
-
-from ..controllers.main import build_enriched_description
-
-
-@tagged("post_install", "-at_install")
-class TestBuildEnrichedDescription(TransactionCase):
-    """Test cases for the build_enriched_description utility function."""
-
-    def test_all_fields(self):
-        """Test that all three fields are correctly concatenated."""
-        result = build_enriched_description(
-            small_description="This is the main description",
-            access="https://example.com/error",
-            bug_report="Error 500: Internal Server Error",
-        )
-
-        self.assertIn("<b>DESCRIPTION:</b>", result)
-        self.assertIn("This is the main description", result)
-        self.assertIn("<b>ACCESS:</b>", result)
-        self.assertIn("https://example.com/error", result)
-        self.assertIn("<b>BUG REPORT:</b>", result)
-        self.assertIn("Error 500: Internal Server Error", result)
-
-    def test_description_only(self):
-        """Test with only the description field filled."""
-        result = build_enriched_description(
-            small_description="Only description provided",
-        )
-
-        self.assertIn("<b>DESCRIPTION:</b>", result)
-        self.assertIn("Only description provided", result)
-        self.assertNotIn("ACCESS:", result)
-        self.assertNotIn("BUG REPORT:", result)
-
-    def test_description_and_access(self):
-        """Test with description and access fields filled."""
-        result = build_enriched_description(
-            small_description="Description text",
-            access="https://link.com",
-        )
-
-        self.assertIn("<b>DESCRIPTION:</b>", result)
-        self.assertIn("Description text", result)
-        self.assertIn("<b>ACCESS:</b>", result)
-        self.assertIn("https://link.com", result)
-        self.assertNotIn("BUG REPORT:", result)
-
-    def test_description_and_bug_report(self):
-        """Test with description and bug report fields filled."""
-        result = build_enriched_description(
-            small_description="Description text",
-            bug_report="Traceback error here",
-        )
-
-        self.assertIn("<b>DESCRIPTION:</b>", result)
-        self.assertIn("Description text", result)
-        self.assertNotIn("ACCESS:", result)
-        self.assertIn("<b>BUG REPORT:</b>", result)
-        self.assertIn("Traceback error here", result)
-
-    def test_access_only(self):
-        """Test with only the access field filled."""
-        result = build_enriched_description(
-            access="https://link.com",
-        )
-
-        self.assertNotIn("DESCRIPTION:", result)
-        self.assertIn("<b>ACCESS:</b>", result)
-        self.assertIn("https://link.com", result)
-        self.assertNotIn("BUG REPORT:", result)
-
-    def test_bug_report_only(self):
-        """Test with only the bug report field filled."""
-        result = build_enriched_description(
-            bug_report="Error message",
-        )
-
-        self.assertNotIn("DESCRIPTION:", result)
-        self.assertNotIn("ACCESS:", result)
-        self.assertIn("<b>BUG REPORT:</b>", result)
-        self.assertIn("Error message", result)
-
-    def test_access_and_bug_report(self):
-        """Test with access and bug report fields filled (no description)."""
-        result = build_enriched_description(
-            access="https://link.com",
-            bug_report="Error message",
-        )
-
-        self.assertNotIn("DESCRIPTION:", result)
-        self.assertIn("<b>ACCESS:</b>", result)
-        self.assertIn("https://link.com", result)
-        self.assertIn("<b>BUG REPORT:</b>", result)
-        self.assertIn("Error message", result)
-
-    def test_empty(self):
-        """Test with no fields filled."""
-        result = build_enriched_description()
-
-        self.assertEqual(result, "")
-
-    def test_html_structure(self):
-        """Test that the HTML structure is correctly formatted with line breaks."""
-        result = build_enriched_description(
-            small_description="Desc",
-            access="Link",
-            bug_report="Error",
-        )
-
-        # Check that sections are separated by double line breaks
-        self.assertIn("<br/><br/><b>ACCESS:</b>", result)
-        self.assertIn("<br/><br/><b>BUG REPORT:</b>", result)

helpdesk_portal_ticket_enriched_description_form/views/helpdesk_ticket_templates.xml

@@ -15,9 +15,10 @@
                         name="small_description"
                         style="min-height: 120px"
                         required="True"
-                        placeholder="Be precise. If there is a bug/error, please describe how to reproduce it"
                     />
                 </div>
+                <span class="col-md-7 col-sm-8">Be precise. If there is a bug/error, please describe
+                    how to reproduce it</span>
             </div>
             <div class="form-group">
                 <label
@@ -30,9 +31,9 @@
                         class="form-control"
                         type="text"
                         name="access"
-                        placeholder="Link toward error or additional information"
                     />
                 </div>
+                <span class="col-md-7 col-sm-8">Link toward error or additional information</span>
             </div>
             <div class="form-group">
                 <label
@@ -45,11 +46,11 @@
                         class="form-control"
                         name="bug_report"
                         style="min-height: 120px"
-                        placeholder="Paste here the complete error message (ex: error code Odoo)"
                     />
                 </div>
+                <span class="col-md-7 col-sm-8">Paste here the complete error message (ex: error
+                    code Odoo)</span>
             </div>
-            <div class="mb-3" />
         </xpath>
     </template>
 </odoo>

helpdesk_portal_ticket_list_defaults/README.md

@@ -1,64 +0,0 @@
-====================================
-Helpdesk Portal Ticket List Defaults
-====================================
-
-Customize default filter, sort and groupby for the helpdesk portal ticket list.
-
-This module changes the default behavior of the ticket list in the portal:
-
-- **Default filter**: Shows only open tickets (instead of all tickets)
-- **Default groupby**: Groups tickets by stage (instead of no grouping)
-- **Default sort**: By date (unchanged, but now overridable)
-
-It also adds an "Open" filter option that wasn't available in the base module.
-
-# Extending
-
-Other modules can easily override the defaults by inheriting the controller
-and overriding the dedicated methods:
-
-```python
-from odoo.addons.helpdesk_portal_ticket_list_defaults.controllers.main import (
-    CustomerPortalHelpdeskDefaults,
-)
-
-
-class MyCustomDefaults(CustomerPortalHelpdeskDefaults):
-
-    def _ticket_get_default_filterby(self):
-        return "all"  # Show all tickets by default
-
-    def _ticket_get_default_groupby(self):
-        return "category"  # Group by category instead of stage
-```
-
-# Installation
-
-Use Odoo normal module installation procedure to install
-`helpdesk_portal_ticket_list_defaults`.
-
-# Known issues / Roadmap
-
-None yet.
-
-# Bug Tracker
-
-Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`_.
-In case of trouble, please check there if your issue has already been reported.
-If you spotted it first, help us smashing it by providing a detailed and welcomed feedback.
-
-# Credits
-
-## Contributors
-
-- Stéphan Sainléger
-
-## Funders
-
-The development of this module has been financially supported by:
-
-- Elabore (https://elabore.coop)
-
-## Maintainer
-
-This module is maintained by Elabore.

helpdesk_portal_ticket_list_defaults/__init__.py

@@ -1,3 +0,0 @@
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-from . import controllers

helpdesk_portal_ticket_list_defaults/__manifest__.py

@@ -1,20 +0,0 @@
-# Copyright 2024 Joris Scampucci (Elabore)
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-{
-    "name": "Helpdesk Portal Ticket List Defaults",
-    "version": "18.0.1.0.0",
-    "author": "Elabore",
-    "website": "https://elabore.coop",
-    "maintainer": "Joris Scampucci",
-    "license": "AGPL-3",
-    "category": "Helpdesk",
-    "summary": "Customize default filter, sort and groupby for portal ticket list.",
-    "depends": [
-        "helpdesk_mgmt",
-    ],
-    "data": [],
-    "installable": True,
-    "auto_install": False,
-    "application": False,
-}

helpdesk_portal_ticket_list_defaults/controllers/__init__.py

@@ -1,3 +0,0 @@
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-from . import main

helpdesk_portal_ticket_priority_form/README.md

@@ -2,32 +2,12 @@
 helpdesk_portal_ticket_priority_form
 ====================================
 
-Add priority field and display in the helpdesk portal.
+Add fieds in ticket creation portal form for priority.
-
-This module extends the helpdesk portal to:
-
-- Add a priority selector in the ticket creation form
-- Display a 3-star priority widget in the ticket list
-- Display the priority widget in the ticket detail page sidebar (after the ticket number)
 
 # Installation
 
 Use Odoo normal module installation procedure to install
-`helpdesk_portal_ticket_priority_form`.
+`helpdesk_portal_ticket_enriched_description_form`.
-
-# Configuration
-
-No configuration is required. The priority field and widgets are automatically
-available once the module is installed.
-
-# Usage
-
-- **Ticket creation**: When creating a new ticket from the portal, users can
-  select a priority level from a dropdown.
-- **Ticket list**: The priority is displayed as a 3-star widget in the tickets
-  list view.
-- **Ticket detail**: The priority widget is shown in the sidebar, just below
-  the ticket number.
 
 # Known issues / Roadmap
 
@@ -35,7 +15,7 @@ None yet.
 
 # Bug Tracker
 
-Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`\_. In case of
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
 trouble, please check there if your issue has already been
 reported. If you spotted it first, help us smashing it by providing a
 detailed and welcomed feedback.

helpdesk_portal_ticket_priority_form/__manifest__.py

@@ -3,7 +3,7 @@
 
 {
     "name": "helpdesk_portal_ticket_priority_form",
-    "version": "18.0.1.0.0",
+    "version": "16.0.1.0.0",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",

helpdesk_portal_ticket_priority_form/controllers/main.py

@@ -19,5 +19,8 @@ class HelpdeskTicketControllerPriority(HelpdeskTicketController):
 
     def _prepare_submit_ticket_vals(self, **kw):
         res = super()._prepare_submit_ticket_vals(**kw)
-        res["priority"] = kw.get("priority") or "0"
+        request_type = http.request.env["helpdesk.request.type"].browse(
+            int(kw.get("request_type"))
+        )
+        res.update({"request_type_id": request_type.id})
         return res

helpdesk_portal_ticket_priority_form/tests/__init__.py

@@ -1,4 +0,0 @@
-# Copyright 2026 Stéphan Sainléger (Elabore)
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-from . import test_controller

helpdesk_portal_ticket_priority_form/tests/test_controller.py

@@ -1,127 +0,0 @@
-# Copyright 2026 Stéphan Sainléger (Elabore)
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-from odoo import http
-from odoo.tests.common import HttpCase, TransactionCase, tagged
-
-
-@tagged("post_install", "-at_install")
-class TestPriorityModel(TransactionCase):
-    def test_ticket_creation_with_priority(self):
-        category = self.env["helpdesk.ticket.category"].create({"name": "Test"})
-        ticket = self.env["helpdesk.ticket"].create(
-            {
-                "name": "Test priority ticket",
-                "description": "desc",
-                "category_id": category.id,
-                "priority": "3",
-            }
-        )
-        self.assertEqual(ticket.priority, "3")
-
-    def test_ticket_creation_without_priority_uses_default(self):
-        category = self.env["helpdesk.ticket.category"].create({"name": "Test"})
-        ticket = self.env["helpdesk.ticket"].create(
-            {
-                "name": "Test default priority",
-                "description": "desc",
-                "category_id": category.id,
-            }
-        )
-        self.assertEqual(ticket.priority, "1")
-
-    def test_ticket_priority_selection_values(self):
-        selection = self.env["helpdesk.ticket"]._fields["priority"].selection
-        self.assertEqual(
-            selection,
-            [
-                ("0", "Low"),
-                ("1", "Medium"),
-                ("2", "High"),
-                ("3", "Very High"),
-            ],
-        )
-
-
-@tagged("post_install", "-at_install")
-class TestSubmitTicketPriority(HttpCase):
-    @classmethod
-    def setUpClass(cls):
-        super().setUpClass()
-        cls.category = cls.env["helpdesk.ticket.category"].create({"name": "Test"})
-        cls.portal_user = cls.env["res.users"].create(
-            {
-                "name": "Portal Test User",
-                "login": "portal_test_priority",
-                "password": "portal_test_priority",
-                "groups_id": [(6, 0, [cls.env.ref("base.group_portal").id])],
-            }
-        )
-
-    def test_new_ticket_form_lists_all_priorities(self):
-        self.authenticate("portal_test_priority", "portal_test_priority")
-        response = self.url_open("/new/ticket")
-        self.assertEqual(response.status_code, 200)
-        content = response.text
-        self.assertIn('name="priority"', content)
-        for value, label in [
-            ("0", "Low"),
-            ("1", "Medium"),
-            ("2", "High"),
-            ("3", "Very High"),
-        ]:
-            self.assertIn('value="%s"' % value, content)
-            self.assertIn(label, content)
-
-    def test_submit_ticket_with_high_priority(self):
-        self.authenticate("portal_test_priority", "portal_test_priority")
-        self.url_open(
-            "/submitted/ticket",
-            data={
-                "category": str(self.category.id),
-                "subject": "High priority ticket",
-                "description": "Test description",
-                "priority": "2",
-                "csrf_token": http.Request.csrf_token(self),
-            },
-        )
-        ticket = self.env["helpdesk.ticket"].search(
-            [("name", "=", "High priority ticket")]
-        )
-        self.assertTrue(ticket)
-        self.assertEqual(ticket.priority, "2")
-
-    def test_submit_ticket_without_priority(self):
-        self.authenticate("portal_test_priority", "portal_test_priority")
-        self.url_open(
-            "/submitted/ticket",
-            data={
-                "category": str(self.category.id),
-                "subject": "No priority ticket",
-                "description": "Test description",
-                "csrf_token": http.Request.csrf_token(self),
-            },
-        )
-        ticket = self.env["helpdesk.ticket"].search(
-            [("name", "=", "No priority ticket")]
-        )
-        self.assertTrue(ticket)
-        self.assertEqual(ticket.priority, "0")
-
-    def test_submit_ticket_empty_priority_falls_back(self):
-        self.authenticate("portal_test_priority", "portal_test_priority")
-        self.url_open(
-            "/submitted/ticket",
-            data={
-                "category": str(self.category.id),
-                "subject": "Empty priority ticket",
-                "description": "Test description",
-                "priority": "",
-                "csrf_token": http.Request.csrf_token(self),
-            },
-        )
-        ticket = self.env["helpdesk.ticket"].search(
-            [("name", "=", "Empty priority ticket")]
-        )
-        self.assertTrue(ticket)
-        self.assertEqual(ticket.priority, "0")

helpdesk_portal_ticket_priority_form/views/helpdesk_ticket_templates.xml

@@ -34,10 +34,10 @@
     <!-- Tickets portal list -->
     <template id="portal_ticket_list_priority" name="Ticket Portal List Template : Priority"
         inherit_id="helpdesk_mgmt.portal_ticket_list">
-        <xpath expr="//thead/tr/th[@name='th_create_date']" position="before">
+        <xpath expr="//thead/tr/th[3]" position="after">
-          <th>Priority</th>
+            <th t-if="groupby == 'none'">Priority</th>
         </xpath>
-        <xpath expr="//span[@t-field='ticket.create_date']/.." position="before">
+        <xpath expr="//tbody/t/tr/td[3]" position="after">
             <td>
                 <t
                     t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template" />
@@ -48,10 +48,9 @@
     <!-- Ticket portal page -->
     <template id="portal_helpdesk_ticket_page_priority" name="Ticket Portal Template : Priority"
         inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page">
-        <xpath expr="//h2[@t-field='ticket.number']" position="after">
+        <xpath expr="//h5/div/span" position="before">
-            <div class="mt-2">
+            <t
-                <t t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template" />
+                t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template" />
-            </div>
         </xpath>
     </template>
 </odoo>

helpdesk_portal_timesheet/README.rst

@@ -2,23 +2,7 @@
 helpdesk_portal_timesheet
 =========================
 
-Show ticket timesheets in portal view.
+Show ticket timesheets in portal view
-
-This module extends the ``helpdesk_mgmt_timesheet`` module by displaying
-timesheet entries directly on the portal ticket detail page. It provides:
-
-* A "Timesheets" section on the ticket portal page showing all logged time
-  entries.
-* A table displaying for each timesheet line:
-
-  * Date
-  * Employee name
-  * Description
-  * Time spent (in hours or days depending on the company UoM setting)
-
-* A footer row showing the total time spent on the ticket.
-* Automatic filtering of timesheet lines marked as "excluded from sale order"
-  (using the ``sale_timesheet_line_exclude`` module).
 
 Installation
 ============
@@ -26,13 +10,6 @@ Installation
 Use Odoo normal module installation procedure to install
 ``helpdesk_portal_timesheet``.
 
-This module depends on:
-
-* ``helpdesk_mgmt_timesheet``: provides the timesheet functionality on helpdesk
-  tickets.
-* ``sale_timesheet_line_exclude``: provides the ability to exclude timesheet
-  lines from sale orders (excluded lines are not shown in the portal).
-
 Known issues / Roadmap
 ======================
 
@@ -41,7 +18,7 @@ None yet.
 Bug Tracker
 ===========
 
-Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`_. In case of
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk_portal_timesheet/issues>`_. In case of
 trouble, please check there if your issue has already been
 reported. If you spotted it first, help us smashing it by providing a
 detailed and welcomed feedback.
@@ -52,14 +29,13 @@ Credits
 Contributors
 ------------
 
-* Elabore - `Email <mailto:contact@elabore.coop>`_
+* `Elabore <mailto:contact@elabore.coop>`
-* Laetitia Da Costa - `Email <mailto:laetitia.dacosta@elabore.coop>`_
+* `Laetitia Da Costa <mailto: laetitia.dacosta@elabore.coop>`
 
 Funders
 -------
 
 The development of this module has been financially supported by:
-
 * Elabore (https://elabore.coop)
 
 

helpdesk_portal_timesheet/__manifest__.py

@@ -3,7 +3,7 @@
 
 {
     "name": "helpdesk_portal_timesheet",
-    "version": "18.0.1.0.0",
+    "version": "16.0.1.0.1",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Elabore",

helpdesk_portal_timesheet/views/ticket_timesheet_portal_templates.xml

@@ -47,10 +47,9 @@
             </tfoot>
         </table>
     </template>
-
     <!-- Inheritance to display timesheets on the ticket portal page -->
     <template id="portal_helpdesk_ticket_page_inherit_timesheet" inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page" name="Ticket Portal Template with Timesheets">
-        <xpath expr="//div[@id='card_body']" position="inside">
+        <xpath expr="//t[@t-set='card_body']" position="inside">
             <div class="container mt-4" t-if="ticket.timesheet_ids">
                 <hr class="mt-4 mb-1"/>
                 <h5 id="ticket_timesheets" class="mt-2 mb-2" data-anchor="true">Timesheets</h5>

helpdesk_request_type/README.rst

@@ -4,35 +4,12 @@ helpdesk_request_type
 
 Add request type field in helpdesk ticket.
 
-This module extends the ``helpdesk_mgmt`` module by adding a new "Request Type"
-concept to categorize tickets. It provides:
-
-* A new ``helpdesk.request.type`` model to define request types with a name and
-  a sequence for ordering.
-* A ``request_type_id`` field on helpdesk tickets.
-* Backend views integration:
-
-  * Form view: selection widget displayed before tags.
-  * Kanban view: request type displayed as a badge.
-  * List view: optional column after the assigned user.
-  * Search view: filter and group by request type.
-
-* Portal integration:
-
-  * Request type displayed on the ticket detail page.
-  * Request type selection when creating a new ticket from the portal.
-
-* A configuration menu to manage request types (Helpdesk > Configuration >
-  Request Types) with drag-and-drop ordering.
-
 Installation
 ============
 
 Use Odoo normal module installation procedure to install
 ``helpdesk_request_type``.
 
-This module depends on ``helpdesk_mgmt`` which must be abailable.
-
 Known issues / Roadmap
 ======================
 
@@ -41,7 +18,7 @@ None yet.
 Bug Tracker
 ===========
 
-Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`_. In case of
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`_. In case of
 trouble, please check there if your issue has already been
 reported. If you spotted it first, help us smashing it by providing a
 detailed and welcomed feedback.

helpdesk_request_type/__manifest__.py

@@ -3,7 +3,7 @@
 
 {
     "name": "helpdesk_request_type",
-    "version": "18.0.1.0.0",
+    "version": "16.0.1.0.1",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",

helpdesk_request_type/views/helpdesk_request_type.xml

@@ -2,20 +2,20 @@
 <odoo>
 
     <record id="helpdesk_request_type_view_tree" model="ir.ui.view">
-        <field name="name">helpdesk.request.type.view.list</field>
+        <field name="name">helpdesk.request.type.view.tree</field>
         <field name="model">helpdesk.request.type</field>
         <field name="arch" type="xml">
-            <list editable="top" default_order="sequence">
+            <tree string="Request Types" editable="top" default_order="sequence">
                 <field name="sequence" widget="handle" />
                 <field name="name" />
-            </list>
+            </tree>
         </field>
     </record>
 
     <record id="act_helpdesk_request_types_list" model="ir.actions.act_window">
         <field name="name">Request Types</field>
         <field name="res_model">helpdesk.request.type</field>
-        <field name="view_mode">list</field>
+        <field name="view_mode">tree</field>
     </record>
 
     <menuitem

helpdesk_request_type/views/helpdesk_ticket.xml

@@ -26,7 +26,7 @@
     </record>
 
     <record id="ticket_view_tree_request_type" model="ir.ui.view">
-        <field name="name">helpdesk.ticket.list.request.type</field>
+        <field name="name">helpdesk.ticket.tree.request.type</field>
         <field name="inherit_id" ref="helpdesk_mgmt.ticket_view_tree" />
         <field name="model">helpdesk.ticket</field>
         <field name="arch" type="xml">

helpdesk_request_type/views/helpdesk_ticket_templates.xml

@@ -1,8 +1,8 @@
 <?xml version="1.0" encoding="utf-8"?>
 <odoo>
     <template id="portal_helpdesk_ticket_request_type" name="My Ticket: Request Type"
-        inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page" >
+        inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page" priority="40">
-        <xpath expr="//div[@t-if='ticket.category_id']" position="after">
+        <xpath expr="//div[@name='portal_ticket_col_0']" position="inside">
             <div t-if="ticket.request_type_id">
                 <strong>Request type:</strong>
                 <span t-field="ticket.request_type_id" />

helpdesk_ticket_deadline/README.rst

@@ -1,64 +0,0 @@
-========================
-helpdesk_ticket_deadline
-========================
-
-Add a manually filled deadline date on helpdesk tickets.
-
-This module extends the ``helpdesk_mgmt`` module by adding a "Deadline"
-concept to tickets. It provides:
-
-* A ``date_deadline`` Date field on helpdesk tickets, tracked in the chatter.
-* Backend views integration:
-
-  * Form view: deadline displayed right after the priority field.
-  * Kanban view: deadline displayed on the card through the ``remaining_days``
-    widget, which turns it red once the deadline is past.
-  * List view: optional deadline column after the assigned user.
-  * Search view: filter by deadline, "Overdue" and "Due Today" filters, and a
-    "Deadline" grouping.
-
-The field is intentionally **manual**: it is not computed from priorities,
-teams or calendars.
-
-Installation
-============
-
-Use Odoo normal module installation procedure to install
-``helpdesk_ticket_deadline``.
-
-This module depends on ``helpdesk_mgmt`` which must be available.
-
-Known issues / Roadmap
-======================
-
-* No scheduled reminder is created when a deadline is reached; only the
-  chatter tracking and the kanban/list overdue indicator exist. A reminder
-  could be added in a later version.
-
-Bug Tracker
-===========
-
-Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`_. In case of
-trouble, please check there if your issue has already been
-reported. If you spotted it first, help us smashing it by providing a
-detailed and welcomed feedback.
-
-Credits
-=======
-
-Contributors
-------------
-
-* Quentin Mondot - `Email <mailto:quentin.mondot@elabore.coop>`_
-
-Funders
--------
-
-The development of this module has been financially supported by:
-* Elabore (https://elabore.coop)
-
-
-Maintainer
-----------
-
-This module is maintained by Elabore.

helpdesk_ticket_deadline/__manifest__.py

@@ -1,23 +0,0 @@
-# Copyright 2026 Quentin Mondot
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-{
-    "name": "helpdesk_ticket_deadline",
-    "version": "18.0.1.0.0",
-    "author": "Elabore",
-    "website": "https://elabore.coop",
-    "maintainer": "Quentin Mondot",
-    "license": "AGPL-3",
-    "category": "Tools",
-    "summary": "Add a manually filled deadline date on helpdesk tickets.",
-    # any module necessary for this one to work correctly
-    "depends": [
-        "helpdesk_mgmt",
-    ],
-    "data": [
-        "views/helpdesk_ticket_views.xml",
-    ],
-    "installable": True,
-    "auto_install": False,
-    "application": False,
-}

helpdesk_ticket_deadline/i18n/fr.po

@@ -1,57 +0,0 @@
-# Translation of Odoo Server.
-# This file contains the translation of the following modules:
-# 	* helpdesk_ticket_deadline
-#
-msgid ""
-msgstr ""
-"Project-Id-Version: Odoo Server 18.0\n"
-"Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2026-10-01 15:11+0000\n"
-"PO-Revision-Date: 2026-10-01 15:11+0000\n"
-"Last-Translator: \n"
-"Language-Team: \n"
-"MIME-Version: 1.0\n"
-"Content-Type: text/plain; charset=UTF-8\n"
-"Content-Transfer-Encoding: \n"
-"Plural-Forms: \n"
-
-#. module: helpdesk_ticket_deadline
-#: model:ir.model.fields,field_description:helpdesk_ticket_deadline.field_helpdesk_ticket__date_deadline
-#: model_terms:ir.ui.view,arch_db:helpdesk_ticket_deadline.helpdesk_ticket_view_search_deadline
-msgid "Deadline"
-msgstr "Date limite"
-
-#. module: helpdesk_ticket_deadline
-#: model_terms:ir.ui.view,arch_db:helpdesk_ticket_deadline.helpdesk_ticket_view_search_deadline
-msgid "Due Today"
-msgstr "Dû aujourd'hui"
-
-#. module: helpdesk_ticket_deadline
-#: model:ir.model,name:helpdesk_ticket_deadline.model_helpdesk_ticket
-msgid "Helpdesk Ticket"
-msgstr "Ticket d'Assistance"
-
-#. module: helpdesk_ticket_deadline
-#: model_terms:ir.ui.view,arch_db:helpdesk_ticket_deadline.helpdesk_ticket_view_search_deadline
-msgid "Overdue"
-msgstr "En retard"
-
-#. module: helpdesk_ticket_deadline
-#: model:ir.model.fields,field_description:helpdesk_ticket_deadline.field_helpdesk_ticket__smart_search
-msgid "Smart Search"
-msgstr "Recherche Intelligente"
-
-#. module: helpdesk_ticket_deadline
-#: model:ir.model.fields,help:helpdesk_ticket_deadline.field_helpdesk_ticket__date_deadline
-msgid "Target date by which the ticket should be resolved."
-msgstr "Date limite de résolution du ticket"
-
-#. module: helpdesk_ticket_deadline
-#: model_terms:ir.ui.view,arch_db:helpdesk_ticket_deadline.helpdesk_ticket_view_search_deadline
-msgid "Tickets whose deadline is before today"
-msgstr "Tickets dont la date limite est dépassée"
-
-#. module: helpdesk_ticket_deadline
-#: model_terms:ir.ui.view,arch_db:helpdesk_ticket_deadline.helpdesk_ticket_view_search_deadline
-msgid "Tickets whose deadline is today"
-msgstr "Tickets dont la date limite est aujourd'hui"

helpdesk_ticket_deadline/models/__init__.py

@@ -1 +0,0 @@
-from . import helpdesk_ticket

helpdesk_ticket_deadline/models/helpdesk_ticket.py

@@ -1,11 +0,0 @@
-from odoo import fields, models
-
-
-class HelpdeskTicket(models.Model):
-    _inherit = "helpdesk.ticket"
-
-    date_deadline = fields.Date(
-        string="Deadline",
-        tracking=True,
-        help="Target date by which the ticket should be resolved.",
-    )

helpdesk_ticket_deadline/views/helpdesk_ticket_views.xml

@@ -1,75 +0,0 @@
-<?xml version="1.0" encoding="UTF-8" ?>
-<odoo>
-    <!-- Form: deadline displayed right after the priority field. -->
-    <record id="ticket_view_form_deadline" model="ir.ui.view">
-        <field name="name">helpdesk.ticket.form.deadline</field>
-        <field name="model">helpdesk.ticket</field>
-        <field name="inherit_id" ref="helpdesk_mgmt.ticket_view_form" />
-        <field name="arch" type="xml">
-            <xpath expr="//field[@name='priority']" position="after">
-                <field name="date_deadline" />
-            </xpath>
-        </field>
-    </record>
-
-    <!-- Kanban: display the deadline on the card. -->
-    <record id="view_helpdesk_ticket_kanban_deadline" model="ir.ui.view">
-        <field name="name">helpdesk.ticket.kanban.deadline</field>
-        <field name="model">helpdesk.ticket</field>
-        <field name="inherit_id" ref="helpdesk_mgmt.view_helpdesk_ticket_kanban" />
-        <field name="arch" type="xml">
-            <xpath expr="//field[@name='tag_ids']" position="after">
-                <div class="text-muted" t-if="record.date_deadline.raw_value">
-                    <field name="date_deadline" widget="remaining_days" />
-                </div>
-            </xpath>
-        </field>
-    </record>
-
-    <!-- List: optional deadline column after the assigned user. -->
-    <record id="ticket_view_tree_deadline" model="ir.ui.view">
-        <field name="name">helpdesk.ticket.list.deadline</field>
-        <field name="model">helpdesk.ticket</field>
-        <field name="inherit_id" ref="helpdesk_mgmt.ticket_view_tree" />
-        <field name="arch" type="xml">
-            <xpath expr="//field[@name='user_id']" position="after">
-                <field
-                    name="date_deadline"
-                    widget="remaining_days"
-                    optional="show"
-                />
-            </xpath>
-        </field>
-    </record>
-
-    <!-- Search: field, overdue/today filters and group by deadline. -->
-    <record id="helpdesk_ticket_view_search_deadline" model="ir.ui.view">
-        <field name="name">helpdesk.ticket.search.deadline</field>
-        <field name="model">helpdesk.ticket</field>
-        <field name="inherit_id" ref="helpdesk_mgmt.helpdesk_ticket_view_search" />
-        <field name="arch" type="xml">
-            <xpath expr="//filter[@name='high_priority']" position="after">
-                <filter
-                    string="Overdue"
-                    name="deadline_overdue"
-                    domain="[('date_deadline', '&lt;', context_today().strftime('%Y-%m-%d'))]"
-                    help="Tickets whose deadline is before today"
-                />
-                <filter
-                    string="Due Today"
-                    name="deadline_today"
-                    domain="[('date_deadline', '=', context_today().strftime('%Y-%m-%d'))]"
-                    help="Tickets whose deadline is today"
-                />
-            </xpath>
-            <xpath expr="//filter[@name='group_tag']" position="after">
-                <filter
-                    string="Deadline"
-                    name="group_deadline"
-                    domain="[]"
-                    context="{'group_by': 'date_deadline'}"
-                />
-            </xpath>
-        </field>
-    </record>
-</odoo>

helpdesk_ticket_task_domain/__manifest__.py

@@ -1,20 +0,0 @@
-# Copyright 2025 Quentin Mondot
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-{
-    "name": "helpdesk_ticket_task_domain",
-    "version": "18.0.1.0.0",
-    "author": "Elabore",
-    "website": "https://elabore.coop",
-    "maintainer": "Quentin Mondot",
-    "license": "AGPL-3",
-    "category": "Tools",
-    "summary": "This module adjusts the domain applied to task field in order to limit "
-               "selection to tasks in any of unfolded stages.",
-    "depends": ["helpdesk_mgmt_project"],
-    "data": [
-        "views/ticket_view_form_task_domain.xml"
-    ],
-    "installable": True,
-    "auto_install": True,
-    "application": False,
-}

helpdesk_ticket_task_domain/views/ticket_view_form_task_domain.xml

@@ -1,16 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<odoo>
-    <record id="ticket_view_form_task_domain" model="ir.ui.view">
-        <field name="name">helpdesk.ticket.form.task.domain</field>
-        <field name="model">helpdesk.ticket</field>
-        <field name="inherit_id" ref="helpdesk_mgmt_project.ticket_view_form" />
-        <field name="priority" eval="99" />
-        <field name="arch" type="xml">
-            <xpath expr="//field[@name='task_id' and @domain]" position="attributes">
-                <attribute
-                        name="domain"
-                >[('project_id', '=', project_id),('stage_id.fold', '=', False)]</attribute>
-            </xpath>
-        </field>
-    </record>
-</odoo>

helpdesk_timesheet_exclude_from_sale_order/README.md

@@ -2,32 +2,12 @@
 helpdesk_timesheet_exclude_from_sale_order
 ==========================================
 
-Add exclude_from_sale_order field in ticket's timesheets.
+Add exclude_from_sale_order field in ticket's timesheets
-
-This module is a glue module that bridges the ``sale_timesheet_line_exclude``
-functionality with the helpdesk ticket timesheet view. It provides:
-
-* The ``exclude_from_sale_order`` checkbox displayed on each timesheet line
-  in the helpdesk ticket form view.
-* Allows users to mark specific timesheet entries as excluded from invoicing
-  directly from the ticket, without having to navigate to the timesheet or
-  project views.
-
-This is particularly useful when some time spent on a ticket should not be
-billed to the customer (e.g., internal investigation, training, goodwill
-gestures).
 
 # Installation
 
 Use Odoo normal module installation procedure to install
-``helpdesk_timesheet_exclude_from_sale_order``.
+`helpdesk_timesheet_exclude_from_sale_order`.
-
-This module depends on:
-
-* ``helpdesk_mgmt_timesheet``: provides the timesheet functionality on helpdesk
-  tickets.
-* ``sale_timesheet_line_exclude``: provides the ``exclude_from_sale_order``
-  field on timesheet lines.
 
 # Known issues / Roadmap
 
@@ -35,7 +15,7 @@ None yet.
 
 # Bug Tracker
 
-Bugs are tracked on [our issues website](https://git.elabore.coop/Elabore/helpdesk-tools/issues). In case of
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
 trouble, please check there if your issue has already been
 reported. If you spotted it first, help us smashing it by providing a
 detailed and welcomed feedback.

helpdesk_timesheet_exclude_from_sale_order/__manifest__.py

@@ -2,7 +2,7 @@
 # License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
 {
     "name": "helpdesk_timesheet_exclude_from_sale_order",
-    "version": "18.0.1.0.0",
+    "version": "16.0.1.0.0",
     "summary": "Exclude tickets from sale timesheets",
     "author": "Boris Gallet, Elabore Coop",
     "website": "https://elabore.coop",

helpdesk_transfer_timesheet_to_task/README.md

@@ -2,35 +2,14 @@
 helpdesk_transfer_timesheet_to_task
 ===================================
 
-Automatically transfer timesheets from a ticket to its linked task.
+This module assigns the field task of the timesheets' ticket to the task linked to the ticket.
-
+Exception : the timesheet is not transfered to the task linked to the ticket if
-This module extends the ``helpdesk_mgmt_timesheet`` module by automatically
+it has already been invoiced (timesheet_invoice_id != False).
-transferring timesheet entries when a task is linked to a ticket. It provides:
-
-* An onchange handler on the ``task_id`` field of helpdesk tickets.
-* When a task is linked to a ticket, all timesheets from the ticket are
-  automatically assigned to the task.
-* Protection against double invoicing: timesheets that have already been
-  invoiced (i.e., have a ``timesheet_invoice_id``) are NOT transferred to the
-  task and remain on the ticket.
-
-This is particularly useful when a ticket is converted to a task and you want
-to keep the time tracking history on the task for project management and
-invoicing purposes.
 
 # Installation
 
 Use Odoo normal module installation procedure to install
-``helpdesk_transfer_timesheet_to_task``.
+`helpdesk_transfer_timesheets_to_task`.
-
-This module depends on:
-
-* ``helpdesk_mgmt``: provides the base helpdesk ticket functionality.
-* ``helpdesk_mgmt_project``: provides the link between tickets and projects
-  (including the ``task_id`` field on tickets).
-* ``helpdesk_mgmt_timesheet``: provides timesheet functionality on tickets.
-* ``sale_timesheet``: provides the invoicing link on timesheets
-  (``timesheet_invoice_id`` field).
 
 # Known issues / Roadmap
 
@@ -38,7 +17,7 @@ None.
 
 # Bug Tracker
 
-Bugs are tracked on [our issues website](https://git.elabore.coop/Elabore/helpdesk-tools/issues). In case of
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
 trouble, please check there if your issue has already been
 reported. If you spotted it first, help us smashing it by providing a
 detailed and welcomed feedback.

helpdesk_transfer_timesheet_to_task/__manifest__.py

@@ -2,7 +2,7 @@
 # License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
 {
     "name": "helpdesk_transfer_timesheet_to_task",
-    "version": "18.0.1.0.0",
+    "version": "16.0.1.0.0",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Quentin Mondot",

helpdesk_transfer_timesheet_to_task/tests/test_helpdesk_ticket.py

@@ -2,23 +2,22 @@ from odoo.tests.common import TransactionCase
 
 
 class TestHelpdeskTicket(TransactionCase):
-    @classmethod
-    def setUpClass(cls):
-        super().setUpClass()
-        cls.env = cls.env(context=dict(cls.env.context, tracking_disable=True))
-        cls.HelpdeskTicket = cls.env["helpdesk.ticket"]
-        cls.ProjectTask = cls.env["project.task"]
-        cls.AccountAnalyticLine = cls.env["account.analytic.line"]
-        cls.AccountMove = cls.env["account.move"]
-        cls.Project = cls.env["project.project"]
 
-        cls.project = cls.Project.create(
+    def setUp(self):
+        super(TestHelpdeskTicket, self).setUp()
+        self.HelpdeskTicket = self.env["helpdesk.ticket"]
+        self.ProjectTask = self.env["project.task"]
+        self.AccountAnalyticLine = self.env["account.analytic.line"]
+        self.AccountMove = self.env["account.move"]
+        self.Project = self.env["project.project"]
+
+        self.project = self.Project.create(
             {"name": "Test project", "allow_timesheets": True}
         )
-        cls.analytic_account = cls.project.analytic_account_id
+        self.analytic_account = self.project.analytic_account_id
         # Create a sample task
-        cls.task = cls.ProjectTask.create(
+        self.task = self.ProjectTask.create(
-            {"name": "Sample Task", "project_id": cls.project.id}
+            {"name": "Sample Task", "project_id": self.project.id}
         )
 
     def test_timesheet_added_to_linked_task(self):

helpdesk_user_default_ticket_team/README.md

@@ -1,92 +0,0 @@
-# helpdesk_user_default_ticket_team
-
-Automate ticket team attribution when a ticket is created by a portal user.
-
-This module extends the `helpdesk_mgmt` module by allowing to configure a
-default helpdesk team per user. It provides:
-
-- A new `default_helpdesk_ticket_team_id` field on the user form, located in
-  the Preferences tab.
-- Automatic team assignment when a ticket is created:
-  - If the ticket has no team assigned and has a linked partner.
-  - The module looks up the user associated with the partner. A partner with
-    no linked user (e.g. a plain contact) is handled gracefully and left
-    untouched.
-  - If the user has a default helpdesk team configured, it is automatically
-    assigned to the ticket.
-  - If the assigned team has a default project, the ticket is also linked to
-    that project.
-- Automatic user assignment when a team is selected:
-  - When a team is set or changed on a ticket, if the current assigned user
-    is not a member of that team, the team leader (`team_id.user_id`) is
-    automatically assigned instead.
-  - If the team has no leader configured, the assigned user is left unchanged
-    (to avoid creating unassigned tickets).
-
-This is particularly useful for multi-company or multi-team environments where
-portal users should always have their tickets routed to a specific team.
-
-# Installation
-
-Use Odoo normal module installation procedure to install
-`helpdesk_user_default_ticket_team`.
-
-This module depends on:
-
-- `helpdesk_mgmt`: provides the base helpdesk ticket functionality.
-- `helpdesk_mgmt_project`: provides the link between tickets and projects.
-
-# Usage
-
-1. Open a user form (Settings > Users & Companies > Users).
-2. In the **Preferences** tab, set the **Default Helpdesk Team** field.
-3. When that user (through its linked partner) creates a ticket without an
-   explicit team, the ticket is automatically routed to the configured team,
-   its default project, and the team leader.
-
-# Testing
-
-Automated tests live in `tests/test_helpdesk_ticket.py` and cover:
-
-- The `_define_user_id` decision logic (no team, no current user, user not in
-  team, user in team, team without leader).
-- The `create` auto-assignment (with/without partner, with/without default
-  team, explicit team not overridden, partner without linked user, batch
-  creation).
-- The `_compute_user_id` recomputation when the team changes.
-- The full portal creation flow (team + project + user) and the presence of
-  the `default_helpdesk_ticket_team_id` field on `res.users`.
-
-Run them with:
-
-```
-odoo-bin -d <db> --test-enable --stop-after-init \
-    -i helpdesk_user_default_ticket_team
-```
-
-# Known issues / Roadmap
-
-None yet.
-
-# Bug Tracker
-
-Bugs are tracked on [our issues website](https://git.elabore.coop/Elabore/helpdesk-tools/issues).
-In case of trouble, please check there if your issue has already been
-reported. If you spotted it first, help us smashing it by providing a
-detailed and welcomed feedback.
-
-# Credits
-
-## Contributors
-
-- Stéphan Sainléger - [Email](mailto:stephan.sainleger@elabore.coop)
-
-## Funders
-
-The development of this module has been financially supported by:
-
-- Elabore (https://elabore.coop)
-
-## Maintainer
-
-This module is maintained by Elabore.

helpdesk_user_default_ticket_team/README.rst

@@ -0,0 +1,46 @@
+=================================
+helpdesk_user_default_ticket_team
+=================================
+
+Automate ticket team attribution when ticket created by portal user.
+- configure default team on portal user form view
+- assign automatically the new tickets to the team configured in the user's profile.
+
+Installation
+============
+
+Use Odoo normal module installation procedure to install
+``helpdesk_user_default_ticket_team``.
+
+Known issues / Roadmap
+======================
+
+None yet.
+
+Bug Tracker
+===========
+
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`_. In case of
+trouble, please check there if your issue has already been
+reported. If you spotted it first, help us smashing it by providing a
+detailed and welcomed feedback.
+
+Credits
+=======
+
+Contributors
+------------
+
+* Stéphan Sainléger
+
+Funders
+-------
+
+The development of this module has been financially supported by:
+* Elabore (https://elabore.coop)
+
+
+Maintainer
+----------
+
+This module is maintained by Elabore.

helpdesk_user_default_ticket_team/__init__.py

@@ -1,2 +1,3 @@
+# -*- coding: utf-8 -*-
 
 from . import models

helpdesk_user_default_ticket_team/__manifest__.py

@@ -3,7 +3,7 @@
 
 {
     "name": "helpdesk_user_default_ticket_team",
-    "version": "18.0.1.0.0",
+    "version": "16.0.1.1.0",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",

helpdesk_user_default_ticket_team/models/helpdesk_ticket.py

@@ -1,46 +1,17 @@
-from odoo import api, models
+from odoo import  api, fields, models, tools
-
 
 class HelpdeskTicket(models.Model):
     _inherit = "helpdesk.ticket"
 
-    @api.depends("team_id")
-    def _compute_user_id(self):
-        """Recompute the assigned user whenever the team changes.
-
-        Delegates to :meth:`_define_user_id` so that, when a team is set or
-        changed, the assigned user is realigned with that team (replaced by
-        the team leader if the current user does not belong to the team).
-        """
-        for ticket in self:
-            ticket.user_id = self._define_user_id(
-                ticket.team_id,
-                ticket.user_id,
-            )
-
     @api.model_create_multi
     def create(self, vals_list):
-        """Auto-assign team, project and user for portal-created tickets.
-
-        When a ticket is created without an explicit team but with a partner,
-        the partner's linked user is looked up and, if that user has a default
-        helpdesk team configured, the ticket is routed accordingly:
-
-        * ``team_id`` is set to the user's default helpdesk team.
-        * ``project_id`` is set to the team's default project, if any.
-        * ``user_id`` is set to the team leader (via :meth:`_define_user_id`).
-
-        Tickets that already have a team, that have no partner, or whose
-        partner has no linked user / no default team are left untouched.
-        """
         for vals in vals_list:
             if not vals.get("team_id") and vals.get("partner_id"):
                 # Find the user who creates the ticket
                 partner = self.env["res.partner"].browse(vals.get("partner_id"))
                 if not partner:
                     continue
-                # A partner may have no linked user (e.g. a plain contact)
+                user = self.env["res.users"].browse(partner.user_ids[0].id)
-                user = partner.user_ids[:1]
                 if not user:
                     continue
 
@@ -55,42 +26,4 @@ class HelpdeskTicket(models.Model):
                 if team.default_project_id:
                     vals["project_id"] = team.default_project_id.id
 
-                # Set the user_id to which the ticket is assigned
-                user_id = self._define_user_id(team, None)
-                if user_id:
-                    vals["user_id"] = user_id.id
         return super().create(vals_list)
-
-    def _define_user_id(self, team_id=None, ticket_user_id=None):
-        """Determine which user should be assigned to a ticket for a team.
-
-        Decides whether the current ticket user must be kept or replaced by
-        the helpdesk team leader (``team_id.user_id``), according to the
-        following rules:
-
-        * No team             -> keep ``ticket_user_id`` unchanged.
-        * No current user     -> use the team leader.
-        * User not in team    -> replace with the team leader.
-        * User is a team member-> keep ``ticket_user_id`` unchanged.
-
-        :param team_id: the ``helpdesk.ticket.team`` record (or falsy).
-        :param ticket_user_id: the currently assigned ``res.users`` (or falsy).
-        :return: the ``res.users`` record that should be assigned (possibly an
-            empty recordset when the team has no leader and the current user
-            is not a member of the team).
-        """
-        if not team_id:
-            # If no team, return the current ticket_user_id
-            return ticket_user_id
-
-        if not ticket_user_id:
-            # If no current user, fall back to the team leader (may be empty).
-            return team_id.user_id
-
-        if ticket_user_id not in team_id.user_ids:
-            # If the current user is not a team member, replace it with the
-            # team leader (may be empty).
-            return team_id.user_id
-
-        # Otherwise the current user is a valid team member: keep it unchanged.
-        return ticket_user_id

helpdesk_user_default_ticket_team/models/res_users.py

@@ -1,9 +1,6 @@
-from odoo import fields, models
+from odoo import _, api, fields, models
-
 
 class Users(models.Model):
     _inherit = "res.users"
 
-    default_helpdesk_ticket_team_id = fields.Many2one(
+    default_helpdesk_ticket_team_id = fields.Many2one('helpdesk.ticket.team', string='Default Helpdesk Team')
-        "helpdesk.ticket.team", string="Default Helpdesk Team"
-    )

helpdesk_user_default_ticket_team/tests/__init__.py

@@ -1 +0,0 @@
-from . import test_helpdesk_ticket

helpdesk_user_default_ticket_team/tests/test_helpdesk_ticket.py

@@ -1,399 +0,0 @@
-# Copyright 2025 Stéphan Sainléger (Elabore)
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-from odoo.tests.common import TransactionCase
-
-
-class TestHelpdeskUserDefaultTicketTeam(TransactionCase):
-    """Tests for helpdesk_user_default_ticket_team module."""
-
-    @classmethod
-    def setUpClass(cls):
-        super().setUpClass()
-        cls.env = cls.env(context=dict(cls.env.context, tracking_disable=True))
-
-        # -----------------------------------------------------------------
-        # Create users
-        # -----------------------------------------------------------------
-        cls.team_leader = cls.env["res.users"].create(
-            {
-                "name": "Team Leader",
-                "login": "team_leader",
-                "email": "leader@test.com",
-            }
-        )
-        cls.team_member = cls.env["res.users"].create(
-            {
-                "name": "Team Member",
-                "login": "team_member",
-                "email": "member@test.com",
-            }
-        )
-        cls.portal_user = cls.env["res.users"].create(
-            {
-                "name": "Portal User",
-                "login": "portal_user",
-                "email": "portal@test.com",
-            }
-        )
-        cls.user_no_team = cls.env["res.users"].create(
-            {
-                "name": "No Team User",
-                "login": "no_team_user",
-                "email": "noteam@test.com",
-            }
-        )
-
-        # -----------------------------------------------------------------
-        # Create a project (needed by helpdesk_mgmt_project)
-        # -----------------------------------------------------------------
-        cls.project = cls.env["project.project"].create(
-            {"name": "Test Project"}
-        )
-
-        # -----------------------------------------------------------------
-        # Create helpdesk teams
-        # -----------------------------------------------------------------
-        cls.team_with_leader = cls.env["helpdesk.ticket.team"].create(
-            {
-                "name": "Team With Leader",
-                "user_id": cls.team_leader.id,
-                "user_ids": [
-                    (6, 0, [cls.team_leader.id, cls.team_member.id])
-                ],
-            }
-        )
-        cls.team_no_leader = cls.env["helpdesk.ticket.team"].create(
-            {
-                "name": "Team No Leader",
-                "user_ids": [(6, 0, [cls.team_member.id])],
-            }
-        )
-        cls.team_with_project = cls.env["helpdesk.ticket.team"].create(
-            {
-                "name": "Team With Project",
-                "user_id": cls.team_leader.id,
-                "user_ids": [(6, 0, [cls.team_leader.id])],
-                "default_project_id": cls.project.id,
-            }
-        )
-        cls.empty_team = cls.env["helpdesk.ticket.team"].create(
-            {"name": "Empty Team"}
-        )
-
-        # -----------------------------------------------------------------
-        # Assign default teams to users
-        # -----------------------------------------------------------------
-        cls.portal_user.write(
-            {"default_helpdesk_ticket_team_id": cls.team_with_leader.id}
-        )
-
-        # -----------------------------------------------------------------
-        # Create a partner linked to the portal user
-        # -----------------------------------------------------------------
-        cls.portal_partner = cls.env["res.partner"].create(
-            {
-                "name": "Portal Partner",
-                "email": "portal@test.com",
-            }
-        )
-        cls.portal_user.write({"partner_id": cls.portal_partner.id})
-
-        # Partner for user without default team
-        cls.no_team_partner = cls.env["res.partner"].create(
-            {
-                "name": "No Team Partner",
-                "email": "noteam@test.com",
-            }
-        )
-        cls.user_no_team.write({"partner_id": cls.no_team_partner.id})
-
-        # Partner without any linked user
-        cls.orphan_partner = cls.env["res.partner"].create(
-            {"name": "Orphan Partner", "email": "orphan@test.com"}
-        )
-
-        # Convenience models
-        cls.HelpdeskTicket = cls.env["helpdesk.ticket"]
-        cls.HelpdeskTeam = cls.env["helpdesk.ticket.team"]
-
-    # -----------------------------------------------------------------
-    # _define_user_id tests
-    # -----------------------------------------------------------------
-
-    def test_define_user_id_no_team(self):
-        """Without a team, _define_user_id returns the current user_id unchanged."""
-        ticket = self.HelpdeskTicket.create(
-            {"name": "No team ticket", "description": "test"}
-        )
-        result = ticket._define_user_id(team_id=None, ticket_user_id=self.team_member)
-        self.assertEqual(result, self.team_member)
-
-    def test_define_user_id_no_ticket_user(self):
-        """With a team but no current user, returns the team leader."""
-        ticket = self.HelpdeskTicket.create(
-            {"name": "Test ticket", "description": "test"}
-        )
-        result = ticket._define_user_id(
-            team_id=self.team_with_leader, ticket_user_id=None
-        )
-        self.assertEqual(result, self.team_leader)
-
-    def test_define_user_id_user_not_in_team(self):
-        """When the current user is not in the team, returns the team leader."""
-        ticket = self.HelpdeskTicket.create(
-            {"name": "Test ticket", "description": "test"}
-        )
-        # team_with_leader has team_leader and team_member; user_no_team is not in it
-        result = ticket._define_user_id(
-            team_id=self.team_with_leader, ticket_user_id=self.user_no_team
-        )
-        self.assertEqual(result, self.team_leader)
-
-    def test_define_user_id_user_in_team(self):
-        """When the current user is a team member, they are kept unchanged."""
-        ticket = self.HelpdeskTicket.create(
-            {"name": "Test ticket", "description": "test"}
-        )
-        result = ticket._define_user_id(
-            team_id=self.team_with_leader, ticket_user_id=self.team_member
-        )
-        self.assertEqual(result, self.team_member)
-
-    def test_define_user_id_team_no_leader(self):
-        """When the team has no leader, the current user_id is returned unchanged."""
-        ticket = self.HelpdeskTicket.create(
-            {"name": "Test ticket", "description": "test"}
-        )
-        # team_no_leader has no user_id (team leader)
-        result = ticket._define_user_id(
-            team_id=self.team_no_leader, ticket_user_id=self.team_member
-        )
-        self.assertEqual(result, self.team_member)
-
-    # -----------------------------------------------------------------
-    # create() auto-assignment tests
-    # -----------------------------------------------------------------
-
-    def test_create_with_partner_default_team(self):
-        """Creating a ticket with a partner whose user has a default team
-        automatically sets the team_id."""
-        ticket = self.HelpdeskTicket.create(
-            {
-                "name": "Auto team ticket",
-                "description": "test",
-                "partner_id": self.portal_partner.id,
-            }
-        )
-        self.assertEqual(
-            ticket.team_id,
-            self.team_with_leader,
-            "Team should be auto-assigned from the portal user's default team",
-        )
-
-    def test_create_with_partner_default_team_and_project(self):
-        """When the default team has a default_project_id, the ticket gets it."""
-        # Give portal_user a default team that has a project
-        self.portal_user.write(
-            {"default_helpdesk_ticket_team_id": self.team_with_project.id}
-        )
-        ticket = self.HelpdeskTicket.create(
-            {
-                "name": "Auto team+project ticket",
-                "description": "test",
-                "partner_id": self.portal_partner.id,
-            }
-        )
-        self.assertEqual(ticket.team_id, self.team_with_project)
-        self.assertEqual(
-            ticket.project_id,
-            self.project,
-            "Project should be auto-assigned from the team's default project",
-        )
-        # Reset portal_user default team for other tests
-        self.portal_user.write(
-            {"default_helpdesk_ticket_team_id": self.team_with_leader.id}
-        )
-
-    def test_create_with_partner_no_default_team(self):
-        """Creating a ticket with a partner whose user has no default team
-        does not set a team."""
-        ticket = self.HelpdeskTicket.create(
-            {
-                "name": "No default team ticket",
-                "description": "test",
-                "partner_id": self.no_team_partner.id,
-            }
-        )
-        self.assertFalse(
-            ticket.team_id,
-            "Team should not be set if the user has no default team",
-        )
-
-    def test_create_with_explicit_team(self):
-        """When a team_id is explicitly provided, it is not overridden."""
-        ticket = self.HelpdeskTicket.create(
-            {
-                "name": "Explicit team ticket",
-                "description": "test",
-                "partner_id": self.portal_partner.id,
-                "team_id": self.team_no_leader.id,
-            }
-        )
-        self.assertEqual(
-            ticket.team_id,
-            self.team_no_leader,
-            "Explicitly provided team should not be overridden",
-        )
-
-    def test_create_without_partner(self):
-        """Creating a ticket without a partner does not trigger auto-assignment."""
-        ticket = self.HelpdeskTicket.create(
-            {"name": "No partner ticket", "description": "test"}
-        )
-        self.assertFalse(
-            ticket.team_id,
-            "Team should not be auto-assigned when there is no partner",
-        )
-
-    def test_create_partner_without_user(self):
-        """Creating a ticket with a partner that has no linked user
-        does not crash and does not set a team."""
-        ticket = self.HelpdeskTicket.create(
-            {
-                "name": "Orphan partner ticket",
-                "description": "test",
-                "partner_id": self.orphan_partner.id,
-            }
-        )
-        self.assertFalse(
-            ticket.team_id,
-            "Team should not be set when partner has no linked user",
-        )
-
-    def test_create_multi_vals_list(self):
-        """create() with a vals_list processes each ticket independently."""
-        tickets = self.HelpdeskTicket.create(
-            [
-                {
-                    "name": "Batch ticket 1",
-                    "description": "test",
-                    "partner_id": self.portal_partner.id,
-                },
-                {
-                    "name": "Batch ticket 2",
-                    "description": "test",
-                    "partner_id": self.no_team_partner.id,
-                },
-                {
-                    "name": "Batch ticket 3",
-                    "description": "test",
-                },
-            ]
-        )
-        self.assertEqual(len(tickets), 3)
-        # First ticket: portal user with default team
-        self.assertEqual(
-            tickets[0].team_id,
-            self.team_with_leader,
-            "First batch ticket should get the default team",
-        )
-        # Second ticket: user without default team
-        self.assertFalse(
-            tickets[1].team_id,
-            "Second batch ticket should have no team",
-        )
-        # Third ticket: no partner at all
-        self.assertFalse(
-            tickets[2].team_id,
-            "Third batch ticket should have no team",
-        )
-
-    # -----------------------------------------------------------------
-    # _compute_user_id tests (depends on team_id)
-    # -----------------------------------------------------------------
-
-    def test_compute_user_id_team_change_replaces(self):
-        """When team_id changes to a team where the current user is not a member,
-        user_id is replaced by the new team's leader."""
-        ticket = self.HelpdeskTicket.create(
-            {
-                "name": "Team change ticket",
-                "description": "test",
-                "user_id": self.user_no_team.id,
-            }
-        )
-        # user_no_team is not in team_with_leader members
-        ticket.team_id = self.team_with_leader
-        ticket._compute_user_id()
-        self.assertEqual(
-            ticket.user_id,
-            self.team_leader,
-            "User should be replaced by the new team's leader",
-        )
-
-    def test_compute_user_id_team_change_kept(self):
-        """When team_id changes to a team where the current user is a member,
-        user_id is kept unchanged."""
-        ticket = self.HelpdeskTicket.create(
-            {
-                "name": "Team kept ticket",
-                "description": "test",
-                "user_id": self.team_member.id,
-            }
-        )
-        # team_member is in team_with_leader members
-        ticket.team_id = self.team_with_leader
-        ticket._compute_user_id()
-        self.assertEqual(
-            ticket.user_id,
-            self.team_member,
-            "User should stay unchanged when they belong to the new team",
-        )
-
-    # -----------------------------------------------------------------
-    # Integration test
-    # -----------------------------------------------------------------
-
-    def test_full_creation_flow(self):
-        """Full flow: portal user creates a ticket → default team + project + user
-        are all set correctly."""
-        self.portal_user.write(
-            {"default_helpdesk_ticket_team_id": self.team_with_project.id}
-        )
-        ticket = self.HelpdeskTicket.create(
-            {
-                "name": "Full flow ticket",
-                "description": "test",
-                "partner_id": self.portal_partner.id,
-            }
-        )
-        # Team auto-assigned from portal user's default
-        self.assertEqual(ticket.team_id, self.team_with_project)
-        # Project auto-assigned from team's default project
-        self.assertEqual(ticket.project_id, self.project)
-        # User auto-assigned to team leader (since no user was provided)
-        self.assertEqual(ticket.user_id, self.team_leader)
-        # Reset
-        self.portal_user.write(
-            {"default_helpdesk_ticket_team_id": self.team_with_leader.id}
-        )
-
-    # -----------------------------------------------------------------
-    # res.users field test
-    # -----------------------------------------------------------------
-
-    def test_user_default_team_field(self):
-        """The default_helpdesk_ticket_team_id field exists on res.users."""
-        self.assertIn(
-            "default_helpdesk_ticket_team_id",
-            self.env["res.users"]._fields,
-            "Field default_helpdesk_ticket_team_id must exist on res.users",
-        )
-        self.assertEqual(
-            self.portal_user.default_helpdesk_ticket_team_id,
-            self.team_with_leader,
-        )
-        self.assertFalse(
-            self.user_no_team.default_helpdesk_ticket_team_id,
-        )

prettier.config.cjs

@@ -1,14 +0,0 @@
-/** @type {import('prettier').Config} */
-
-const config = {
-  // https://github.com/prettier/prettier/issues/15388#issuecomment-1717746872
-  plugins: [require.resolve("@prettier/plugin-xml")],
-  bracketSpacing: false,
-  printWidth: 88,
-  proseWrap: "always",
-  semi: true,
-  trailingComma: "es5",
-  xmlWhitespaceSensitivity: "preserve",
-};
-
-module.exports = config;