[NEW] helpdesk_portal_ticket_priority_form: create add-on

helpdesk_create_task_from_ticket/.gitignore

@@ -1,2 +0,0 @@
-*.*~
-*pyc

helpdesk_create_task_from_ticket/README.md

@@ -1,53 +0,0 @@
-================================
-helpdesk_create_task_from_ticket
-================================
-
-This module changes the behavior of the buttons "create" and "create and edit" of the field `task` in a ticket form.
-
-It automatically fills up these tasks fields
-
-```
-Ticket (helpdesk.ticke)     /   Tâche (project.task)
-
-Intitulé (name)                 --> Titre (name)
-Utilisateur assigné (user_id)   --> Assignés (user_ids)
-Projet (project_id)             --> Projet (project_id)
-Contact (partner_id)            --> Client (partner_id)
-Catégorie (category_id)         --> service (service_id)
-Request Type (request_type_id)  --> Type de demande (request_type_id)
-Priorité (priority)             --> Priorité (priority)
-```
-
-# Installation
-
-Use Odoo normal module installation procedure to install
-`helpdesk_create_task_from_ticket`.
-
-# Known issues / Roadmap
-
-A current limitation is that one task can be linked to many tickets.
-Thus, the above task fields are filled up at the creation of the task from a ticket form
-but are not updated when the linked tickets are updated.
-
-# Bug Tracker
-
-Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
-trouble, please check there if your issue has already been
-reported. If you spotted it first, help us smashing it by providing a
-detailed and welcomed feedback.
-
-# Credits
-
-## Contributors
-
-- Quentin Mondot
-
-## Funders
-
-The development of this module has been financially supported by:
-
-- Elabore (https://elabore.coop)
-
-## Maintainer
-
-This module is maintained by Elabore.

helpdesk_create_task_from_ticket/__init__.py

@@ -1 +0,0 @@
-from . import models

helpdesk_create_task_from_ticket/__manifest__.py

@@ -1,26 +0,0 @@
-# Copyright 2024 Quentin Mondot
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-{
-    "name": "helpdesk_create_task_from_ticket",
-    "version": "16.0.1.0.0",
-    "author": "Elabore",
-    "website": "https://elabore.coop",
-    "maintainer": "Quentin Mondot",
-    "license": "AGPL-3",
-    "category": "Tools",
-    "summary": "This module enriches task information when creating it from a ticket form.",
-    "depends": [
-        "base",
-        "helpdesk_mgmt",
-        "helpdesk_mgmt_project",
-        "helpdesk_request_type",  # to create the helpdesk.request.type model and have the field request_type_id in the helpdesk.ticket model
-        "project_request_data",  # to have the fields service_id and request_type_id in the project.task model
-        "project_task_add_very_high"  # to have priority values 2 and 3 on tasks
-    ],
-    "data": [
-        "views/helpdesk_create_task_from_ticket.xml",
-    ],
-    "installable": True,
-    "auto_install": False,
-    "application": False,
-}

helpdesk_create_task_from_ticket/models/__init__.py

@@ -1 +0,0 @@
-from . import project_task

helpdesk_create_task_from_ticket/models/project_task.py

@@ -1,71 +0,0 @@
-from odoo import models, api
-
-
-class ProjectTask(models.Model):
-    """
-    The function "create" is overloaded to adapt the field "user_ids" from the context of helpdesk.ticket to the one of project.task
-    This function is called when the user clicks on the button "create" in the task field of the ticket form
-    The function "onchange" is overloaded to adapt the field "user_ids" from the context of helpdesk.ticket to the one of project.task
-    This function is called when the user clicks on the button "create and modify" in the task field of the ticket form
-    """
-    _inherit = "project.task"
-
-    @api.model
-    def create(self, vals_list):
-        if all(key in self.env.context for key in (
-                "default_user_id",
-                "default_ticket_category_id",
-                "default_ticket_request_type_id"
-        )):
-            user_ids = [self.env.context["default_user_id"]]
-            task_service_id, request_type_id = self._match_task_service_and_request_type(
-                ticket_category_id=self.env.context["default_ticket_category_id"],
-                ticket_request_type_id=self.env.context["default_ticket_request_type_id"]
-            )
-
-            return super(ProjectTask, self.with_context(
-                default_user_ids=user_ids,
-                default_service_id=task_service_id,
-                default_request_type_id=request_type_id
-            )).create(vals_list)
-
-        return super(ProjectTask, self).create(vals_list)
-
-    def onchange(self, values, field_name, field_onchange):
-        if all(key in self.env.context for key in (
-                "default_user_id",
-                "default_ticket_category_id",
-                "default_ticket_request_type_id"
-        )):
-            user_ids = [self.env.context["default_user_id"]]
-            task_service_id, request_type_id = self._match_task_service_and_request_type(
-                ticket_category_id=self.env.context["default_ticket_category_id"],
-                ticket_request_type_id=self.env.context["default_ticket_request_type_id"]
-            )
-
-            return super(ProjectTask, self.with_context(
-                default_user_ids=user_ids,
-                default_service_id=task_service_id,
-                default_request_type_id=request_type_id
-            )).onchange(values, field_name, field_onchange)
-
-        return super(ProjectTask, self).onchange(values, field_name, field_onchange)
-
-    def _match_task_service_and_request_type(
-            self,
-            ticket_category_id: int,
-            ticket_request_type_id: int
-    ) -> tuple[int, int]:
-        helpdesk_ticket_category = self.env["helpdesk.ticket.category"].search(
-            [("id", "=", ticket_category_id)],
-            limit=1
-        )
-        task_service = self.env["task.service"].search([("name", "=", helpdesk_ticket_category.name)])
-
-        helpdesk_ticket_request_type = self.env["helpdesk.request.type"].search(
-            [("id", "=", ticket_request_type_id)],
-            limit=1
-        )
-        task_request_type = self.env["request.type"].search([("name", "=", helpdesk_ticket_request_type.name)])
-
-        return task_service.id, task_request_type.id

helpdesk_create_task_from_ticket/views/helpdesk_create_task_from_ticket.xml

@@ -1,23 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<odoo>
-    <record id="ticket_view_form_create_task_from_ticket" model="ir.ui.view">
-        <field name="name">helpdesk.ticket.form.task.from.ticket</field>
-        <field name="model">helpdesk.ticket</field>
-        <field name="inherit_id" ref="helpdesk_mgmt_project.ticket_view_form" />
-        <field name="priority" eval="99" />
-        <field name="arch" type="xml">
-            <xpath expr="//field[@name='task_id'][2]" position="attributes">
-                <attribute name="context">
-                    {
-                      'default_project_id': project_id,
-                      'default_user_id': user_id,
-                      'default_partner_id': partner_id,
-                      'default_ticket_category_id': category_id,
-                      'default_ticket_request_type_id': request_type_id,
-                      'default_priority': priority
-                    }
-                </attribute>
-            </xpath>
-        </field>
-    </record>
-</odoo>

helpdesk_portal_ticket_enriched_description_form/__manifest__.py

@@ -3,7 +3,7 @@
 
 {
     "name": "helpdesk_portal_ticket_enriched_description_form",
-    "version": "16.0.1.0.0",
+    "version": "14.0.1.1.0",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",

helpdesk_portal_ticket_enriched_description_form/controllers/__init__.py

@@ -1,2 +1,3 @@
+# -*- coding: utf-8 -*-
 
 from . import main

helpdesk_portal_ticket_priority_form/__manifest__.py

@@ -3,7 +3,7 @@
 
 {
     "name": "helpdesk_portal_ticket_priority_form",
-    "version": "16.0.1.0.0",
+    "version": "14.0.1.1.0",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",

helpdesk_portal_ticket_priority_form/controllers/__init__.py

@@ -1,2 +1,3 @@
+# -*- coding: utf-8 -*-
 
 from . import main

helpdesk_request_type/__manifest__.py

@@ -3,7 +3,7 @@
 
 {
     "name": "helpdesk_request_type",
-    "version": "16.0.1.0.0",
+    "version": "14.0.1.0.0",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",

helpdesk_request_type/controllers/main.py

@@ -1,13 +1,18 @@
 import odoo.http as http
 from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
 
+
 class HelpdeskTicketControllerRequestType(HelpdeskTicketController):
+    def _get_ticket_request_types(self):
+        types = []
+        for type in http.request.env["helpdesk.request.type"].search([]):
+            types.append({"id": type.id, "name": type.name})
+        return types
 
     @http.route("/new/ticket", type="http", auth="user", website=True)
     def create_new_ticket(self, **kw):
         res = super(HelpdeskTicketControllerRequestType, self).create_new_ticket(**kw)
-        request_types = http.request.env["helpdesk.request.type"].search([])
+        res.qcontext["request_types"] = self._get_ticket_request_types()
-        res.qcontext["request_types"] = request_types
         return res
 
     def _prepare_submit_ticket_vals(self, **kw):
@@ -16,4 +21,4 @@ class HelpdeskTicketControllerRequestType(HelpdeskTicketController):
             int(kw.get("request_type"))
         )
         res.update({"request_type_id": request_type.id})
-        return res
+        return res

helpdesk_request_type/i18n/fr.po

@@ -0,0 +1,88 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_request_type
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 14.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2024-10-03 21:46+0000\n"
+"PO-Revision-Date: 2024-10-03 21:46+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: helpdesk_request_type
+#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_helpdesk_ticket_request_type
+msgid "<strong>Request type:</strong>"
+msgstr "<strong>Type de requête :</strong>"
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_uid
+msgid "Created by"
+msgstr "Créé par"
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_date
+msgid "Created on"
+msgstr "Créé le"
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__display_name
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__display_name
+msgid "Display Name"
+msgstr "Intitulé"
+
+#. module: helpdesk_request_type
+#: model:ir.model,name:helpdesk_request_type.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr "Ticket d'assistance"
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__id
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__id
+msgid "ID"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type____last_update
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket____last_update
+msgid "Last Modified on"
+msgstr "Dernière modification le"
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_uid
+msgid "Last Updated by"
+msgstr "Dernière mise à jour par"
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_date
+msgid "Last Updated on"
+msgstr "Dernière mise à jour le"
+
+#. module: helpdesk_request_type
+#: model:ir.model,name:helpdesk_request_type.model_helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__request_type_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_create_ticket_request-type
+msgid "Request Type"
+msgstr "Type de requête"
+
+#. module: helpdesk_request_type
+#: model:ir.actions.act_window,name:helpdesk_request_type.act_helpdesk_request_types_list
+#: model:ir.ui.menu,name:helpdesk_request_type.menu_helpdesk_request_types
+#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.helpdesk_request_type_view_tree
+msgid "Request Types"
+msgstr "Types de requête"
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__name
+msgid "name"
+msgstr "nom"

helpdesk_request_type/i18n/helpdesk_request_type.pot

@@ -0,0 +1,88 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_request_type
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 14.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2024-10-03 21:43+0000\n"
+"PO-Revision-Date: 2024-10-03 21:43+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: helpdesk_request_type
+#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_helpdesk_ticket_request_type
+msgid "<strong>Request type:</strong>"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__display_name
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model,name:helpdesk_request_type.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__id
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__id
+msgid "ID"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type____last_update
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model,name:helpdesk_request_type.model_helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__request_type_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_create_ticket_request-type
+msgid "Request Type"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.actions.act_window,name:helpdesk_request_type.act_helpdesk_request_types_list
+#: model:ir.ui.menu,name:helpdesk_request_type.menu_helpdesk_request_types
+#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.helpdesk_request_type_view_tree
+msgid "Request Types"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__name
+msgid "name"
+msgstr ""

helpdesk_request_type/views/helpdesk_ticket_templates.xml

@@ -27,8 +27,8 @@
                         required="True"
                     >
                         <t t-foreach="request_types" t-as="type">
-                            <option t-attf-value="#{type.id}">
+                            <option t-attf-value="#{type['id']}">
-                                <t t-esc="type.name" />
+                                <t t-esc="type['name']" />
                             </option>
                         </t>
                     </select>

helpdesk_user_default_ticket_team/.gitignore

@@ -1,2 +0,0 @@
-*.*~
-*pyc

helpdesk_user_default_ticket_team/README.rst

@@ -1,46 +0,0 @@
-=================================
-helpdesk_user_default_ticket_team
-=================================
-
-Automate ticket team attribution when ticket created by portal user.
-- configure default team on portal user form view
-- assign automatically the new tickets to the team configured in the user's profile.
-
-Installation
-============
-
-Use Odoo normal module installation procedure to install
-``helpdesk_user_default_ticket_team``.
-
-Known issues / Roadmap
-======================
-
-None yet.
-
-Bug Tracker
-===========
-
-Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`_. In case of
-trouble, please check there if your issue has already been
-reported. If you spotted it first, help us smashing it by providing a
-detailed and welcomed feedback.
-
-Credits
-=======
-
-Contributors
-------------
-
-* Stéphan Sainléger
-
-Funders
--------
-
-The development of this module has been financially supported by:
-* Elabore (https://elabore.coop)
-
-
-Maintainer
-----------
-
-This module is maintained by Elabore.

helpdesk_user_default_ticket_team/__init__.py

@@ -1,3 +0,0 @@
-# -*- coding: utf-8 -*-
-
-from . import models

helpdesk_user_default_ticket_team/__manifest__.py

@@ -1,36 +0,0 @@
-# Copyright 2022 Stéphan Sainléger (Elabore)
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-{
-    "name": "helpdesk_user_default_ticket_team",
-    "version": "16.0.1.1.0",
-    "author": "Elabore",
-    "website": "https://elabore.coop",
-    "maintainer": "Stéphan Sainléger",
-    "license": "AGPL-3",
-    "category": "Tools",
-    "summary": "Automate ticket team attribution when ticket created by portal user.",
-    # any module necessary for this one to work correctly
-    "depends": [
-        "base",
-        "helpdesk_mgmt",
-        "helpdesk_mgmt_project",
-    ],
-    "qweb": [],
-    "external_dependencies": {
-        "python": [],
-    },
-    # always loaded
-    "data": [
-        "views/res_users_views.xml",
-    ],
-    # only loaded in demonstration mode
-    "demo": [],
-    "js": [],
-    "css": [],
-    "installable": True,
-    # Install this module automatically if all dependency have been previously
-    # and independently installed.  Used for synergetic or glue modules.
-    "auto_install": False,
-    "application": False,
-}

helpdesk_user_default_ticket_team/i18n/README

@@ -1 +0,0 @@
-This directory should contain the *.po for Odoo translation.

helpdesk_user_default_ticket_team/i18n/fr.po

@@ -1,31 +0,0 @@
-# Translation of Odoo Server.
-# This file contains the translation of the following modules:
-# 	* helpdesk_user_default_ticket_team
-#
-msgid ""
-msgstr ""
-"Project-Id-Version: Odoo Server 16.0\n"
-"Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-05-21 14:37+0000\n"
-"PO-Revision-Date: 2025-05-21 16:39+0200\n"
-"Last-Translator: \n"
-"Language-Team: \n"
-"MIME-Version: 1.0\n"
-"Content-Type: text/plain; charset=UTF-8\n"
-"Content-Transfer-Encoding: \n"
-"Plural-Forms: \n"
-
-#. module: helpdesk_user_default_ticket_team
-#: model:ir.model.fields,field_description:helpdesk_user_default_ticket_team.field_res_users__default_helpdesk_ticket_team_id
-msgid "Default Helpdesk Team"
-msgstr "Équipe d'assistance par défaut"
-
-#. module: helpdesk_user_default_ticket_team
-#: model:ir.model,name:helpdesk_user_default_ticket_team.model_helpdesk_ticket
-msgid "Helpdesk Ticket"
-msgstr "Ticket d'assistance"
-
-#. module: helpdesk_user_default_ticket_team
-#: model:ir.model,name:helpdesk_user_default_ticket_team.model_res_users
-msgid "User"
-msgstr "Utilisateur"

helpdesk_user_default_ticket_team/i18n/helpdesk_user_default_ticket_team.pot

@@ -1,31 +0,0 @@
-# Translation of Odoo Server.
-# This file contains the translation of the following modules:
-# 	* helpdesk_user_default_ticket_team
-#
-msgid ""
-msgstr ""
-"Project-Id-Version: Odoo Server 16.0\n"
-"Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-05-21 14:36+0000\n"
-"PO-Revision-Date: 2025-05-21 14:36+0000\n"
-"Last-Translator: \n"
-"Language-Team: \n"
-"MIME-Version: 1.0\n"
-"Content-Type: text/plain; charset=UTF-8\n"
-"Content-Transfer-Encoding: \n"
-"Plural-Forms: \n"
-
-#. module: helpdesk_user_default_ticket_team
-#: model:ir.model.fields,field_description:helpdesk_user_default_ticket_team.field_res_users__default_helpdesk_ticket_team_id
-msgid "Default Helpdesk Team"
-msgstr ""
-
-#. module: helpdesk_user_default_ticket_team
-#: model:ir.model,name:helpdesk_user_default_ticket_team.model_helpdesk_ticket
-msgid "Helpdesk Ticket"
-msgstr ""
-
-#. module: helpdesk_user_default_ticket_team
-#: model:ir.model,name:helpdesk_user_default_ticket_team.model_res_users
-msgid "User"
-msgstr ""

helpdesk_user_default_ticket_team/models/__init__.py

@@ -1,2 +0,0 @@
-from . import res_users
-from . import helpdesk_ticket

helpdesk_user_default_ticket_team/models/helpdesk_ticket.py

@@ -1,29 +0,0 @@
-from odoo import  api, fields, models, tools
-
-class HelpdeskTicket(models.Model):
-    _inherit = "helpdesk.ticket"
-
-    @api.model_create_multi
-    def create(self, vals_list):
-        for vals in vals_list:
-            if not vals.get("team_id") and vals.get("partner_id"):
-                # Find the user who creates the ticket
-                partner = self.env["res.partner"].browse(vals.get("partner_id"))
-                if not partner:
-                    continue
-                user = self.env["res.users"].browse(partner.user_ids[0].id)
-                if not user:
-                    continue
-
-                # Get its default team_id
-                team = user.default_helpdesk_ticket_team_id
-                if not team:
-                    continue
-
-                vals["team_id"] = team.id
-
-                # Set the linked project
-                if team.default_project_id:
-                    vals["project_id"] = team.default_project_id.id
-
-        return super().create(vals_list)

helpdesk_user_default_ticket_team/models/res_users.py

@@ -1,6 +0,0 @@
-from odoo import _, api, fields, models
-
-class Users(models.Model):
-    _inherit = "res.users"
-
-    default_helpdesk_ticket_team_id = fields.Many2one('helpdesk.ticket.team', string='Default Helpdesk Team')

helpdesk_user_default_ticket_team/views/res_users_views.xml

@@ -1,15 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<odoo>
-    <record id="view_users_form_inherit_default_helpdesk_team" model="ir.ui.view">
-        <field name="name">view.users.form.inherit.default.helpdesk.team</field>
-        <field name="model">res.users</field>
-        <field name="inherit_id" ref="base.view_users_form" />
-        <field name="arch" type="xml">
-          <xpath expr="//page[@name='preferences']" position="inside">
-	    <group name="helpdesk_user_default">
-	      <field name="default_helpdesk_ticket_team_id" />
-            </group>
-          </xpath>
-        </field>
-    </record>
-</odoo>