[ADD] helpdesk_portal_extra_links : add url_visio and url_wiki to portal

.gitea/workflows/pre-commit.yml

@@ -15,10 +15,10 @@ jobs:
           python-version: "3.11"
       - name: Get python version
         run: echo "PY=$(python -VV | sha256sum | cut -d' ' -f1)" >> $GITHUB_ENV
-      - uses: actions/cache@v4
-        with:
-          path: ~/.cache/pre-commit
-          key: pre-commit|${{ env.PY }}|${{ hashFiles('.pre-commit-config.yaml') }}
+      # - uses: actions/cache@v4
+      #   with:
+      #     path: ~/.cache/pre-commit
+      #     key: pre-commit|${{ env.PY }}|${{ hashFiles('.pre-commit-config.yaml') }}
       - name: Install pre-commit
         run: pip install pre-commit
       - name: Run pre-commit

.gitignore

@@ -1,88 +0,0 @@
-# Byte-compiled / optimized / DLL files
-__pycache__/
-*.py[cod]
-/.venv
-/.pytest_cache
-/.ruff_cache
-
-# C extensions
-*.so
-
-# Distribution / packaging
-.Python
-env/
-bin/
-build/
-develop-eggs/
-dist/
-eggs/
-lib64/
-parts/
-sdist/
-var/
-*.egg-info/
-.installed.cfg
-*.egg
-*.eggs
-
-# Windows installers
-*.msi
-
-# Debian packages
-*.deb
-
-# Redhat packages
-*.rpm
-
-# MacOS packages
-*.dmg
-*.pkg
-
-# Installer logs
-pip-log.txt
-pip-delete-this-directory.txt
-
-# Unit test / coverage reports
-htmlcov/
-.tox/
-.coverage
-.cache
-nosetests.xml
-coverage.xml
-
-# Translations
-*.mo
-
-# Pycharm
-.idea
-
-# Eclipse
-.settings
-
-# Visual Studio cache/options directory
-.vs/
-.vscode
-
-# OSX Files
-.DS_Store
-
-# Django stuff:
-*.log
-
-# Mr Developer
-.mr.developer.cfg
-.project
-.pydevproject
-
-# Rope
-.ropeproject
-
-# Sphinx documentation
-docs/_build/
-
-# Backup files
-*~
-*.swp
-
-# OCA rules
-!static/lib/

.pre-commit-config.yaml

@@ -44,15 +44,19 @@ repos:
       # update the NOT INSTALLABLE ADDONS section above
       - id: oca-update-pre-commit-excluded-addons
       - id: oca-fix-manifest-website
-        args: ["https://github.com/elabore-coop/helpdesk-tools"]
+        entry:
+          bash -c 'oca-fix-manifest-website "https://git.elabore.coop/elabore/$(basename
+          $(git rev-parse --show-toplevel))"'
       - id: oca-gen-addon-readme
-        args:
-          - --addons-dir=.
-          - --branch=16.0
-          - --org-name=OCA
-          - --repo-name=helpdesk-tools
-          - --if-source-changed
-          - --keep-source-digest
+        entry:
+          bash -c 'oca-gen-addon-readme 
+          --addons-dir=. 
+          --branch=$(git symbolic-ref
+          refs/remotes/origin/HEAD | sed "s@^refs/remotes/origin/@@")
+          --repo-name=$(basename $(git rev-parse --show-toplevel))
+          --org-name="Elabore"
+          --if-source-changed --keep-source-digest'
+
   - repo: https://github.com/OCA/odoo-pre-commit-hooks
     rev: v0.1.4
     hooks:

helpdesk_convert_ticket_to_task/.gitignore

@@ -0,0 +1,2 @@
+*.*~
+*pyc

helpdesk_convert_ticket_to_task/README.md

@@ -1,7 +1,9 @@
-# helpdesk_convert_ticket_to_task
+===============================
+helpdesk_convert_ticket_to_task
+===============================
 
-This module changes the behavior of the buttons "create" and "create and edit" of the
-field `task` in a ticket form.
+This module aims to convert a ticket into a task.
+For this, it adds a button in the ticket view "Convert to task".
 
 It automatically fills up many fields (check the function button_convert_to_task for details)
 
@@ -12,16 +14,16 @@ Use Odoo normal module installation procedure to install
 
 # Known issues / Roadmap
 
-A current limitation is that one task can be linked to many tickets. Thus, the above
-task fields are filled up at the creation of the task from a ticket form but are not
-updated when the linked tickets are updated.
+A current limitation is that one task can be linked to many tickets.
+Thus, the above task fields are filled up at the creation of the task from a ticket form
+but are not updated when the linked tickets are updated.
 
 # Bug Tracker
 
-Bugs are tracked on
-`our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case
-of trouble, please check there if your issue has already been reported. If you spotted
-it first, help us smashing it by providing a detailed and welcomed feedback.
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
+trouble, please check there if your issue has already been
+reported. If you spotted it first, help us smashing it by providing a
+detailed and welcomed feedback.
 
 # Credits
 

helpdesk_convert_ticket_to_task/__manifest__.py

@@ -4,7 +4,7 @@
     "name": "helpdesk_convert_ticket_to_task",
     "version": "16.0.1.0.0",
     "author": "Elabore",
-    "website": "https://github.com/elabore-coop/helpdesk-tools",
+    "website": "https://elabore.coop",
     "maintainer": "Quentin Mondot",
     "license": "AGPL-3",
     "category": "Tools",
@@ -13,13 +13,10 @@
         "base",
         "helpdesk_mgmt",
         "helpdesk_mgmt_project",
-        # to create the helpdesk.request.type model and have the field request_type_id
-        # in the helpdesk.ticket model
-        "helpdesk_request_type",
-        # to have the fields service_id and request_type_id in the project.task model
-        "project_request_data",
+        "helpdesk_request_type",  # to create the helpdesk.request.type model and have the field request_type_id in the helpdesk.ticket model
+        "project_request_data",  # to have the fields service_id and request_type_id in the project.task model
         "project_task_add_very_high",  # to have priority values 2 and 3 on tasks
-        "helpdesk_transfer_timesheet_to_task",  # to copy timesheets from ticket to task
+        "helpdesk_transfer_timesheet_to_task"  # to copy timesheets from ticket to task
     ],
     "data": [
         "views/helpdesk_convert_ticket_to_task.xml",

helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py

@@ -1,6 +1,5 @@
 from odoo import _, models, api
 
-
 class HelpdeskTicket(models.Model):
     _inherit = "helpdesk.ticket"
 
@@ -8,41 +7,42 @@ class HelpdeskTicket(models.Model):
         user_ids = [self.user_id.id]
         task_service_id, request_type_id = self._match_task_service_and_request_type(
             ticket_category_id=self.category_id.id,
-            ticket_request_type_id=self.request_type_id.id,
+            ticket_request_type_id=self.request_type_id.id
         )
 
-        task = self.env["project.task"].create(
-            {
-                "name": self.name,
-                "description": self.description,
-                "project_id": self.project_id.id,
-                "user_ids": user_ids,
-                "partner_id": self.partner_id.id,
-                "service_id": task_service_id,
-                "request_type_id": request_type_id,
-                "priority": self.priority,
-            }
-        )
+        task = self.env["project.task"].create({
+            "name": self.name,
+            "description": self.description,
+            "project_id": self.project_id.id,
+            "user_ids": user_ids,
+            "partner_id": self.partner_id.id,
+            "service_id": task_service_id,
+            "request_type_id": request_type_id,
+            "priority": self.priority
+        })
 
         # copy chatter
         for msg in reversed(self.message_ids):
-            msg.copy({"model": "project.task", "res_id": task.id})
+            msg.copy({
+                'model': 'project.task',
+                'res_id': task.id
+            })
 
             # copy attachments inserted in the messages
             for attach in msg.attachment_ids:
-                attach.copy(
-                    {
-                        "res_model": "project.task",
-                        "res_id": task.id,
-                        "res_name": task.name,
-                    }
-                )
+                attach.copy({
+                    'res_model': 'project.task',
+                    'res_id': task.id,
+                    'res_name': task.name
+                })
 
         # copy attachments not added in a message
         for attachment in self.attachment_ids:
-            attachment.copy(
-                {"res_model": "project.task", "res_id": task.id, "res_name": task.name}
-            )
+            attachment.copy({
+                'res_model': 'project.task',
+                'res_id': task.id,
+                'res_name': task.name
+            })
 
         # copy subscribers
         task.message_subscribe(partner_ids=self.message_partner_ids.ids)
@@ -52,7 +52,7 @@ class HelpdeskTicket(models.Model):
         ticket_url = f"{base_url}/web#id={self.id}&model=helpdesk.ticket&view_type=form"
         task_message = _(
             "This task has been converted from a ticket. You can find the original ticket <a href='%(ticket_url)s' target='_blank'>on this link</a>.",
-            ticket_url=ticket_url,
+            ticket_url=ticket_url
         )
         task.message_post(body=task_message)
 
@@ -60,12 +60,15 @@ class HelpdeskTicket(models.Model):
         task_url = f"{base_url}/web#id={task.id}&model=project.task&view_type=form"
         ticket_message = _(
             "This ticket has been converted into a task. You can find it <a href='%(task_url)s' target='_blank'>on this link</a>.",
-            task_url=task_url,
+            task_url=task_url
         )
         self.message_post(body=ticket_message)
 
         # archive the ticket
-        self.write({"active": False, "task_id": task.id})
+        self.write({
+            "active": False,
+            "task_id": task.id
+        })
         # transfer timesheets from ticket to task
         self._onchange_task_id()
 
@@ -78,23 +81,23 @@ class HelpdeskTicket(models.Model):
         }
 
     def _match_task_service_and_request_type(
-        self, ticket_category_id: int, ticket_request_type_id: int
+            self,
+            ticket_category_id: int,
+            ticket_request_type_id: int
     ) -> tuple[int, int]:
         """
         This function permits to match the task service_id and request_type from the ticket category and request type
         """
         helpdesk_ticket_category = self.env["helpdesk.ticket.category"].search(
-            [("id", "=", ticket_category_id)], limit=1
-        )
-        task_service = self.env["task.service"].search(
-            [("name", "=", helpdesk_ticket_category.name)]
+            [("id", "=", ticket_category_id)],
+            limit=1
         )
+        task_service = self.env["task.service"].search([("name", "=", helpdesk_ticket_category.name)])
 
         helpdesk_ticket_request_type = self.env["helpdesk.request.type"].search(
-            [("id", "=", ticket_request_type_id)], limit=1
-        )
-        task_request_type = self.env["request.type"].search(
-            [("name", "=", helpdesk_ticket_request_type.name)]
+            [("id", "=", ticket_request_type_id)],
+            limit=1
         )
+        task_request_type = self.env["request.type"].search([("name", "=", helpdesk_ticket_request_type.name)])
 
         return task_service.id, task_request_type.id

helpdesk_portal_extra_links/.gitignore

@@ -0,0 +1,2 @@
+*.*~
+*pyc

helpdesk_portal_extra_links/LICENSE

@@ -0,0 +1,661 @@
+                    GNU AFFERO GENERAL PUBLIC LICENSE
+                       Version 3, 19 November 2007
+
+ Copyright (C) 2007 Free Software Foundation, Inc. <https://fsf.org/>
+ Everyone is permitted to copy and distribute verbatim copies
+ of this license document, but changing it is not allowed.
+
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helpdesk_portal_extra_links/README.rst

@@ -0,0 +1,44 @@
+=========================
+helpdesk_portal_visio_url
+=========================
+
+add visio url to user portal view
+
+Installation
+============
+
+Use Odoo normal module installation procedure to install
+``helpdesk_portal_visio_url``.
+
+Known issues / Roadmap
+======================
+
+None yet.
+
+Bug Tracker
+===========
+
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk_portal_visio_url/issues>`_. In case of
+trouble, please check there if your issue has already been
+reported. If you spotted it first, help us smashing it by providing a
+detailed and welcomed feedback.
+
+Credits
+=======
+
+Contributors
+------------
+
+* `Boris Gallet <mailto:boris.gallet@elabore.coop>`
+
+Funders
+-------
+
+The development of this module has been financially supported by:
+* Elabore (https://elabore.coop)
+
+
+Maintainer
+----------
+
+This module is maintained by Elabore.

helpdesk_portal_extra_links/__init__.py

@@ -0,0 +1 @@
+from . import models

helpdesk_portal_extra_links/__manifest__.py

@@ -0,0 +1,32 @@
+# Copyright 2025 Boris Gallet ()
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+{
+    "name": "helpdesk_portal_extra_links",
+    "version": "16.0.1.0.0",
+    "author": "Elabore",
+    "website": "https://elabore.coop",
+    "maintainer": "Boris Gallet",
+    "license": "AGPL-3",
+    "category": "Tools",
+    "summary": "add extra links to user portal as visio url and wiki url",
+    # any module necessary for this one to work correctly
+    "depends": [
+        "base",
+    ],
+    "qweb": [],
+    "external_dependencies": {
+        "python": [],
+    },
+    # always loaded
+    "data": ["views/res_partner_views.xml", "views/portal_my_home_template.xml"],
+    # only loaded in demonstration mode
+    "demo": [],
+    "js": [],
+    "css": [],
+    "installable": True,
+    # Install this module automatically if all dependency have been previously
+    # and independently installed.  Used for synergetic or glue modules.
+    "auto_install": False,
+    "application": False,
+}

helpdesk_portal_extra_links/i18n/fr.po

@@ -0,0 +1,55 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_portal_extra_links
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 16.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2025-10-21 14:18+0000\n"
+"PO-Revision-Date: 2025-10-21 14:18+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: helpdesk_portal_extra_links
+#: model:ir.model,name:helpdesk_portal_extra_links.model_res_partner
+msgid "Contact"
+msgstr ""
+
+#. module: helpdesk_portal_extra_links
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_extra_links.portal_my_home_helpdesk_extra_links
+msgid "Gare centrale :"
+msgstr ""
+
+#. module: helpdesk_portal_extra_links
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_extra_links.portal_my_home_helpdesk_extra_links
+msgid "Salle de viso :"
+msgstr ""
+
+#. module: helpdesk_portal_extra_links
+#: model:ir.model.fields,help:helpdesk_portal_extra_links.field_res_partner__visio_url
+#: model:ir.model.fields,help:helpdesk_portal_extra_links.field_res_users__visio_url
+msgid "URL for Visio meetings associated with this company."
+msgstr "URL pour les réunions en visio associé à cette société"
+
+#. module: helpdesk_portal_extra_links
+#: model:ir.model.fields,help:helpdesk_portal_extra_links.field_res_partner__wiki_homepage_url
+#: model:ir.model.fields,help:helpdesk_portal_extra_links.field_res_users__wiki_homepage_url
+msgid "URL for the Wiki homepage associated with this company."
+msgstr "URL pour le lien vers la Gare centrale (wiki)"
+
+#. module: helpdesk_portal_extra_links
+#: model:ir.model.fields,field_description:helpdesk_portal_extra_links.field_res_partner__visio_url
+#: model:ir.model.fields,field_description:helpdesk_portal_extra_links.field_res_users__visio_url
+msgid "Visio URL"
+msgstr "URL visio"
+
+#. module: helpdesk_portal_extra_links
+#: model:ir.model.fields,field_description:helpdesk_portal_extra_links.field_res_partner__wiki_homepage_url
+#: model:ir.model.fields,field_description:helpdesk_portal_extra_links.field_res_users__wiki_homepage_url
+msgid "Wiki Homepage URL"
+msgstr "URL gare centrale"

helpdesk_portal_extra_links/models/__init__.py

@@ -0,0 +1 @@
+from . import res_partner

helpdesk_portal_extra_links/models/res_partner.py

@@ -0,0 +1,15 @@
+# -*- coding: utf-8 -*-
+from odoo import fields, models, api
+
+
+class ResPartner(models.Model):
+    _inherit = "res.partner"
+
+    visio_url = fields.Char(
+        string="Visio URL",
+        help="URL for Visio meetings associated with this company.",
+    )
+    wiki_homepage_url = fields.Char(
+        string="Wiki Homepage URL",
+        help="URL for the Wiki homepage associated with this company.",
+    )

helpdesk_portal_extra_links/views/portal_my_home_template.xml

@@ -0,0 +1,35 @@
+<?xml version="1.0" encoding="UTF-8"?>
+<odoo>
+
+    <!-- Template /my/home -->
+    <template id="portal_my_home_helpdesk_extra_links" name="Portal My Home: extra links" inherit_id="portal.portal_layout" priority="40">
+        <xpath expr="//div[hasclass('o_portal_my_details')]" position="inside">
+
+            <t t-if="user_id.partner_id.parent_id">
+                <t t-if="user_id.partner_id.parent_id.visio_url">
+                    <hr class="mt-1 mb-0"/>
+                    <div>
+                        Salle de visio : <br/>
+                        <a t-att-href="user_id.partner_id.parent_id.visio_url" target="_blank">
+                            <b><t t-out="user_id.partner_id.parent_id.visio_url" /></b>
+                        </a>
+                    </div>
+                </t>
+            </t>
+
+            <t t-if="user_id.partner_id.parent_id">
+                <t t-if="user_id.partner_id.parent_id.wiki_homepage_url">
+                    <hr class="mt-1 mb-0"/>
+                    <div>
+                        Gare centrale : <br/>
+                        <a t-att-href="user_id.partner_id.parent_id.wiki_homepage_url" target="_blank">
+                            <b><t t-out="user_id.partner_id.parent_id.wiki_homepage_url" /></b>
+                        </a>
+                    </div>
+                </t>
+            </t>
+
+        </xpath>
+    </template>
+
+</odoo>

helpdesk_portal_extra_links/views/res_partner_views.xml

@@ -0,0 +1,14 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<odoo>
+    <record id="view_partner_form" model="ir.ui.view">
+        <field name="name">res.partner.form.heldesk.extra.fields</field>
+        <field name="model">res.partner</field>
+        <field name="inherit_id" ref="base.view_partner_form" />
+        <field name="arch" type="xml">
+            <field name="category_id" position="after">
+                <field name="visio_url" attrs="{'invisible': [('is_company', '=', False)]}"/>
+                <field name="wiki_homepage_url" attrs="{'invisible': [('is_company', '=', False)]}"/>
+            </field>
+        </field>
+    </record>
+</odoo>

helpdesk_portal_ticket_custom/.gitignore

@@ -0,0 +1,2 @@
+*.*~
+*pyc

helpdesk_portal_ticket_custom/README.md

@@ -0,0 +1,37 @@
+====================================
+helpdesk_portal_ticket_custom
+====================================
+
+Customization for ticket portal view.
+
+# Installation
+
+Use Odoo normal module installation procedure to install
+`helpdesk_portal_ticket_custom`.
+
+# Known issues / Roadmap
+
+None yet.
+
+# Bug Tracker
+
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
+trouble, please check there if your issue has already been
+reported. If you spotted it first, help us smashing it by providing a
+detailed and welcomed feedback.
+
+# Credits
+
+## Contributors
+
+- Joris Scampucci
+
+## Funders
+
+The development of this module has been financially supported by:
+
+- Elabore (https://elabore.coop)
+
+## Maintainer
+
+This module is maintained by Elabore.

helpdesk_portal_ticket_custom/__init__.py

@@ -0,0 +1 @@
+from . import models

helpdesk_portal_ticket_custom/__manifest__.py

@@ -0,0 +1,35 @@
+# Copyright 2024 Joris Scampucci" (Elabore)
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+{
+    "name": "helpdesk_portal_ticket_custom",
+    "version": "16.0.1.0.0",
+    "author": "Elabore",
+    "website": "https://elabore.coop",
+    "maintainer": "Joris Scampucci",
+    "license": "AGPL-3",
+    "category": "Tools",
+    "summary": "Customization for ticket portal view.",
+    # any module necessary for this one to work correctly
+    "depends": [
+        "base",
+        "helpdesk_mgmt",
+    ],
+    "qweb": [],
+    "external_dependencies": {
+        "python": [],
+    },
+    # always loaded
+    "data": [
+        "views/portal_ticket_views.xml",
+    ],
+    # only loaded in demonstration mode
+    "demo": [],
+    "js": [],
+    "css": [],
+    "installable": True,
+    # Install this module automatically if all dependency have been previously
+    # and independently installed.  Used for synergetic or glue modules.
+    "auto_install": False,
+    "application": False,
+}

helpdesk_portal_ticket_custom/models/__init__.py

@@ -0,0 +1 @@
+from . import myaccount

helpdesk_portal_ticket_custom/models/myaccount.py

@@ -0,0 +1,149 @@
+from collections import OrderedDict
+from operator import itemgetter
+
+from odoo import _, http
+from odoo.http import request
+from odoo.osv.expression import AND
+from odoo.tools import groupby as groupbyelem
+
+from odoo.addons.portal.controllers.portal import CustomerPortal
+from odoo.addons.portal.controllers.portal import pager as portal_pager
+
+
+class CustomerPortalHelpdesk(CustomerPortal):
+    _inherit = "helpdesk_mgmt.myaccount"
+
+    @http.route(
+        ["/my/tickets", "/my/tickets/page/<int:page>"],
+        type="http",
+        auth="user",
+        website=True,
+    )
+    def portal_my_tickets(
+        self,
+        page=1,
+        date_begin=None,
+        date_end=None,
+        sortby=None,
+        filterby=None,
+        search=None,
+        search_in=None,
+        groupby=None,
+        **kw,
+    ):
+        HelpdeskTicket = request.env["helpdesk.ticket"]
+        # Avoid error if the user does not have access.
+        if not HelpdeskTicket.check_access_rights("read", raise_exception=False):
+            return request.redirect("/my")
+
+        values = self._prepare_portal_layout_values()
+
+        searchbar_sortings = self._ticket_get_searchbar_sortings()
+        searchbar_sortings = dict(
+            sorted(
+                self._ticket_get_searchbar_sortings().items(),
+                key=lambda item: item[1]["sequence"],
+            )
+        )
+
+        searchbar_filters = {
+            "all": {"label": _("All"), "domain": []},
+            "closed": {"label": _("Ouvert"), "domain": [("closed", "=", False)]},
+        }
+        for stage in request.env["helpdesk.ticket.stage"].search([]):
+            searchbar_filters[str(stage.id)] = {
+                "label": stage.name,
+                "domain": [("stage_id", "=", stage.id)],
+            }
+
+        searchbar_inputs = self._ticket_get_searchbar_inputs()
+        searchbar_groupby = self._ticket_get_searchbar_groupby()
+
+        if not sortby:
+            sortby = "date"
+        order = searchbar_sortings[sortby]["order"]
+
+        if not filterby:
+            filterby = "closed"
+        domain = searchbar_filters.get(filterby, searchbar_filters.get("all"))["domain"]
+
+        if not groupby:
+            groupby = "stage"
+
+        if date_begin and date_end:
+            domain += [
+                ("create_date", ">", date_begin),
+                ("create_date", "<=", date_end),
+            ]
+
+        if not search_in:
+            search_in = "all"
+        if search:
+            domain += self._ticket_get_search_domain(search_in, search)
+
+        domain = AND(
+            [
+                domain,
+                request.env["ir.rule"]._compute_domain(HelpdeskTicket._name, "read"),
+            ]
+        )
+
+        # count for pager
+        ticket_count = HelpdeskTicket.search_count(domain)
+        # pager
+        pager = portal_pager(
+            url="/my/tickets",
+            url_args={
+                "date_begin": date_begin,
+                "date_end": date_end,
+                "sortby": sortby,
+                "filterby": filterby,
+                "groupby": groupby,
+                "search": search,
+                "search_in": search_in,
+            },
+            total=ticket_count,
+            page=page,
+            step=self._items_per_page,
+        )
+
+        order = self._ticket_get_order(order, groupby)
+        tickets = HelpdeskTicket.search(
+            domain,
+            order=order,
+            limit=self._items_per_page,
+            offset=pager["offset"],
+        )
+        request.session["my_tickets_history"] = tickets.ids[:100]
+
+        groupby_mapping = self._ticket_get_groupby_mapping()
+        group = groupby_mapping.get(groupby)
+        if group:
+            grouped_tickets = [
+                request.env["helpdesk.ticket"].concat(*g) for k, g in groupbyelem(tickets, itemgetter(group))
+            ]
+        elif tickets:
+            grouped_tickets = [tickets]
+        else:
+            grouped_tickets = []
+
+        values.update(
+            {
+                "date": date_begin,
+                "date_end": date_end,
+                "grouped_tickets": grouped_tickets,
+                "page_name": "ticket",
+                "default_url": "/my/tickets",
+                "pager": pager,
+                "searchbar_sortings": searchbar_sortings,
+                "searchbar_groupby": searchbar_groupby,
+                "searchbar_inputs": searchbar_inputs,
+                "search_in": search_in,
+                "search": search,
+                "sortby": sortby,
+                "groupby": groupby,
+                "searchbar_filters": OrderedDict(sorted(searchbar_filters.items())),
+                "filterby": filterby,
+            }
+        )
+        return request.render("helpdesk_mgmt.portal_my_tickets", values)

helpdesk_portal_ticket_custom/views/portal_ticket_views.xml

@@ -0,0 +1,43 @@
+<?xml version="1.0" encoding="utf-8"?>
+<odoo>
+
+    <template id="ticket_priority_widget_template" name="Priority Widget Template">
+        <span t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= ticket_priority else '-o'}" t-attf-title="Priorité: {{'Très haute' if ticket.priority == '3' else 'Haute' if ticket.priority == '2' else 'Moyenne' if ticket.priority == '1' else 'Basse'}}" />
+    </template>
+
+    <template id="ticket_priority_3_stars_template" name="Priority 3 Stars Widget Template">
+        <t t-call="helpdesk_portal_ticket_custom.ticket_priority_widget_template">
+            <t t-set="ticket_priority" t-value="'1'"/>
+        </t>
+        <t t-call="helpdesk_portal_ticket_custom.ticket_priority_widget_template">
+            <t t-set="ticket_priority" t-value="'2'"/>
+        </t>
+        <t t-call="helpdesk_portal_ticket_custom.ticket_priority_widget_template">
+            <t t-set="ticket_priority" t-value="'3'"/>
+        </t>
+    </template>
+
+    <!-- Ticket portal list -->
+    <template id="portal_ticket_list_inherit" inherit_id="helpdesk_mgmt.portal_ticket_list" priority="1">
+        <!-- Add priority field -->
+        <xpath expr="//thead/tr/th[2]" position="after">
+            <th>Priorité</th>
+        </xpath>
+        <xpath expr="//tbody/t/tr/td[2]" position="after">
+            <td>
+                <t t-call="helpdesk_portal_ticket_custom.ticket_priority_3_stars_template">
+                </t>
+            </td>
+        </xpath>
+    </template>
+
+    <template id="portal_ticket_form_inherit" inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page">
+        <xpath expr="//div[@class='col-9']" position="before">
+            <div>
+                <t t-call="helpdesk_portal_ticket_custom.ticket_priority_3_stars_template">
+                </t>
+            </div>
+        </xpath>
+    </template>
+
+</odoo>

helpdesk_portal_ticket_enriched_description_form/.gitignore

@@ -0,0 +1,2 @@
+*.*~
+*pyc

helpdesk_portal_ticket_enriched_description_form/README.md

@@ -3,8 +3,8 @@ helpdesk_portal_ticket_enriched_description_form
 ================================================
 
 Add fieds in ticket creation portal form to enrich description content.
-
-# Installation
+Installation
+============
 
 Use Odoo normal module installation procedure to install
 `helpdesk_portal_ticket_enriched_description_form`.
@@ -12,13 +12,13 @@ Use Odoo normal module installation procedure to install
 # Known issues / Roadmap
 
 None yet.
+Bug Tracker
+===========
 
-# Bug Tracker
-
-Bugs are tracked on
-`our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case
-of trouble, please check there if your issue has already been reported. If you spotted
-it first, help us smashing it by providing a detailed and welcomed feedback.
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
+trouble, please check there if your issue has already been
+reported. If you spotted it first, help us smashing it by providing a
+detailed and welcomed feedback.
 
 # Credits
 

helpdesk_portal_ticket_enriched_description_form/__manifest__.py

@@ -5,11 +5,11 @@
     "name": "helpdesk_portal_ticket_enriched_description_form",
     "version": "16.0.1.0.1",
     "author": "Elabore",
-    "website": "https://github.com/elabore-coop/helpdesk-tools",
+    "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",
     "license": "AGPL-3",
     "category": "Tools",
-    "summary": "Add fieds in ticket creation portal form to enrich description data.",
+    "summary": "Add fieds in ticket creation portal form to enrich description content.",
     # any module necessary for this one to work correctly
     "depends": [
         "base",

helpdesk_portal_ticket_enriched_description_form/controllers/__init__.py

@@ -1 +1,2 @@
+
 from . import main

helpdesk_portal_ticket_enriched_description_form/controllers/main.py

@@ -1,3 +1,4 @@
+import odoo.http as http
 from odoo import _
 from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
 
@@ -8,21 +9,15 @@ class HelpdeskTicketControllerDescription(HelpdeskTicketController):
         description = ""
         if kw.get("small_description", False):
             description = (
-                description
-                + "<b>%s</b><br/>" % _("DESCRIPTION:")
-                + kw["small_description"]
+                description + "<b>%s</b><br/>" % _(u"DESCRIPTION:") + kw["small_description"]
             )
             del kw["small_description"]
         if kw.get("access", False):
-            description = (
-                description + "<br/><br/><b>%s</b><br/>" % _("ACCESS:") + kw["access"]
-            )
+            description = description + "<br/><br/><b>%s</b><br/>" % _(u"ACCESS:") + kw["access"]
             del kw["access"]
         if kw.get("bug_report", False):
             description = (
-                description
-                + "<br/><br/><b>%s</b><br/>" % _("BUG REPORT:")
-                + kw["bug_report"]
+                description + "<br/><br/><b>%s</b><br/>" % _(u"BUG REPORT:") + kw["bug_report"]
             )
             del kw["bug_report"]
         res.update({"description": description})

helpdesk_portal_ticket_enriched_description_form/views/helpdesk_ticket_templates.xml

@@ -1,11 +1,7 @@
-<?xml version="1.0" encoding="utf-8" ?>
+<?xml version="1.0" encoding="utf-8"?>
 <odoo>
-    <template
-        id="helpdesk_create_ticket_description"
-        name="Create Ticket: Description"
-        inherit_id="helpdesk_mgmt.portal_create_ticket"
-        priority="99"
-    >
+    <template id="helpdesk_create_ticket_description" name="Create Ticket: Description"
+        inherit_id="helpdesk_mgmt.portal_create_ticket" priority="40">
         <xpath expr="//textarea[@name='description']/../.." position="replace">
             <div class="form-group">
                 <label
@@ -21,20 +17,23 @@
                         required="True"
                     />
                 </div>
-                <span
-                    class="col-md-7 col-sm-8"
-                >Be precise. If there is a bug/error, please describe
+                <span class="col-md-7 col-sm-8">Be precise. If there is a bug/error, please describe
                     how to reproduce it</span>
             </div>
             <div class="form-group">
-                <label class="col-md-3 col-dm-4 control-label" for="access">Access
+                <label
+                    class="col-md-3 col-dm-4 control-label"
+                    for="access"
+                >Access
                 </label>
                 <div class="col-md-7 col-sm-8">
-                    <input class="form-control" type="text" name="access" />
+                    <input
+                        class="form-control"
+                        type="text"
+                        name="access"
+                    />
                 </div>
-                <span
-                    class="col-md-7 col-sm-8"
-                >Link toward error or additional information</span>
+                <span class="col-md-7 col-sm-8">Link toward error or additional information</span>
             </div>
             <div class="form-group">
                 <label
@@ -49,9 +48,7 @@
                         style="min-height: 120px"
                     />
                 </div>
-                <span
-                    class="col-md-7 col-sm-8"
-                >Paste here the complete error message (ex: error
+                <span class="col-md-7 col-sm-8">Paste here the complete error message (ex: error
                     code Odoo)</span>
             </div>
         </xpath>

helpdesk_portal_ticket_priority_form/.gitignore

@@ -0,0 +1,2 @@
+*.*~
+*pyc

helpdesk_portal_ticket_priority_form/README.md

@@ -1,4 +1,6 @@
-# helpdesk_portal_ticket_priority_form
+====================================
+helpdesk_portal_ticket_priority_form
+====================================
 
 Add fieds in ticket creation portal form for priority.
 
@@ -13,10 +15,10 @@ None yet.
 
 # Bug Tracker
 
-Bugs are tracked on
-`our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case
-of trouble, please check there if your issue has already been reported. If you spotted
-it first, help us smashing it by providing a detailed and welcomed feedback.
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
+trouble, please check there if your issue has already been
+reported. If you spotted it first, help us smashing it by providing a
+detailed and welcomed feedback.
 
 # Credits
 

helpdesk_portal_ticket_priority_form/__manifest__.py

@@ -5,7 +5,7 @@
     "name": "helpdesk_portal_ticket_priority_form",
     "version": "16.0.1.0.0",
     "author": "Elabore",
-    "website": "https://github.com/elabore-coop/helpdesk-tools",
+    "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",
     "license": "AGPL-3",
     "category": "Tools",

helpdesk_portal_ticket_priority_form/controllers/__init__.py

@@ -1 +1,2 @@
+
 from . import main

helpdesk_portal_ticket_priority_form/controllers/main.py

@@ -1,5 +1,4 @@
 import odoo.http as http
-
 from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
 
 
@@ -14,7 +13,7 @@ class HelpdeskTicketControllerPriority(HelpdeskTicketController):
 
     @http.route("/new/ticket", type="http", auth="user", website=True)
     def create_new_ticket(self, **kw):
-        res = super().create_new_ticket(**kw)
+        res = super(HelpdeskTicketControllerPriority, self).create_new_ticket(**kw)
         res.qcontext["priorities"] = self._get_ticket_priorities()
         return res
 

helpdesk_portal_ticket_priority_form/views/helpdesk_ticket_templates.xml

@@ -1,30 +1,20 @@
-<?xml version="1.0" encoding="utf-8" ?>
+<?xml version="1.0" encoding="utf-8"?>
 <odoo>
-    <template
-        id="portal_my_tickets_priority_widget_template"
-        name="Priority Widget Template"
-    >
-        <span
-            t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= '1' else '-o'}"
-        />
-        <span
-            t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= '2' else '-o'}"
-        />
-        <span
-            t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority == '3' else '-o'}"
-        />
+    <template id="portal_my_tickets_priority_widget_template" name="Priority Widget Template">
+        <span t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= '1' else '-o'}" />
+        <span t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= '2' else '-o'}" />
+        <span t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority == '3' else '-o'}" />
     </template>
 
     <!-- Ticket create form -->
-    <template
-        id="helptdesk_create_ticket_priority"
-        name="Create Ticket: Priority"
-        inherit_id="helpdesk_mgmt.portal_create_ticket"
-        priority="40"
-    >
+    <template id="helptdesk_create_ticket_priority" name="Create Ticket: Priority"
+        inherit_id="helpdesk_mgmt.portal_create_ticket" priority="40">
         <xpath expr="//form/div[2]" position="after">
             <div class="form-group">
-                <label class="col-md-3 col-sm-4 control-label" for="priority">Priority
+                <label
+                    class="col-md-3 col-sm-4 control-label"
+                    for="priority"
+                >Priority
                 </label>
                 <div class="col-md-7 col-sm-8">
                     <select name="priority" t-attf-class="form-control" required="True">
@@ -42,33 +32,25 @@
 
 
     <!-- Tickets portal list -->
-    <template
-        id="portal_ticket_list_priority"
-        name="Ticket Portal List Template : Priority"
-        inherit_id="helpdesk_mgmt.portal_ticket_list"
-    >
+    <template id="portal_ticket_list_priority" name="Ticket Portal List Template : Priority"
+        inherit_id="helpdesk_mgmt.portal_ticket_list">
         <xpath expr="//thead/tr/th[3]" position="after">
             <th t-if="groupby == 'none'">Priority</th>
         </xpath>
         <xpath expr="//tbody/t/tr/td[3]" position="after">
             <td>
                 <t
-                    t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template"
-                />
+                    t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template" />
             </td>
         </xpath>
     </template>
 
     <!-- Ticket portal page -->
-    <template
-        id="portal_helpdesk_ticket_page_priority"
-        name="Ticket Portal Template : Priority"
-        inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page"
-    >
+    <template id="portal_helpdesk_ticket_page_priority" name="Ticket Portal Template : Priority"
+        inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page">
         <xpath expr="//h5/div/span" position="before">
             <t
-                t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template"
-            />
+                t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template" />
         </xpath>
     </template>
 </odoo>

helpdesk_portal_timesheet/__init__.py

@@ -1 +1,2 @@
 
+

helpdesk_portal_timesheet/views/ticket_timesheet_portal_templates.xml

@@ -33,7 +33,7 @@
                 <tr>
                     <th colspan="3"></th>
                     <th class="text-end">
-                        <t t-set="timesheets_amount" t-value="round(sum(timesheets.mapped('unit_amount')), 2) or 0.0"></t>
+                        <t t-set="timesheets_amount" t-value="round(sum(timesheets.filtered(lambda t: not t.exclude_from_sale_order).mapped('unit_amount')), 2) or 0.0"></t>
                         <div t-if="is_uom_day">
                             <strong>Days Spent:</strong>
                             <span t-esc="timesheets._convert_hours_to_days(timesheets_amount)" t-options='{"widget": "timesheet_uom"}'/>

helpdesk_request_type/.gitignore

@@ -0,0 +1,2 @@
+*.*~
+*pyc

helpdesk_request_type/__init__.py

@@ -1,2 +1,3 @@
 from . import models
 from . import controllers
+

helpdesk_request_type/__manifest__.py

@@ -5,7 +5,7 @@
     "name": "helpdesk_request_type",
     "version": "16.0.1.0.1",
     "author": "Elabore",
-    "website": "https://github.com/elabore-coop/helpdesk-tools",
+    "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",
     "license": "AGPL-3",
     "category": "Tools",

helpdesk_request_type/controllers/main.py

@@ -1,12 +1,11 @@
 import odoo.http as http
-
 from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
 
-
 class HelpdeskTicketControllerRequestType(HelpdeskTicketController):
+
     @http.route("/new/ticket", type="http", auth="user", website=True)
     def create_new_ticket(self, **kw):
-        res = super().create_new_ticket(**kw)
+        res = super(HelpdeskTicketControllerRequestType, self).create_new_ticket(**kw)
         request_types = http.request.env["helpdesk.request.type"].search([])
         res.qcontext["request_types"] = request_types
         return res

helpdesk_request_type/models/helpdesk_request_type.py

@@ -1,9 +1,9 @@
-from odoo import fields, models
+from odoo import models, fields
 
 
 class RequestType(models.Model):
     _name = "helpdesk.request.type"
     _description = "Request Type"
 
-    name = fields.Char("name", required=True)
+    name = fields.Char('name', required=True)
     sequence = fields.Integer()

helpdesk_request_type/models/helpdesk_ticket.py

@@ -4,4 +4,4 @@ from odoo import fields, models
 class HelpdeskTicket(models.Model):
     _inherit = "helpdesk.ticket"
 
-    request_type_id = fields.Many2one("helpdesk.request.type", string="Request Type")
+    request_type_id = fields.Many2one('helpdesk.request.type', string='Request Type')

helpdesk_request_type/views/helpdesk_request_type.xml

@@ -1,11 +1,11 @@
-<?xml version="1.0" encoding="utf-8" ?>
+<?xml version="1.0" encoding="utf-8"?>
 <odoo>
 
     <record id="helpdesk_request_type_view_tree" model="ir.ui.view">
         <field name="name">helpdesk.request.type.view.tree</field>
         <field name="model">helpdesk.request.type</field>
         <field name="arch" type="xml">
-          <tree editable="top" default_order="sequence">
+            <tree string="Request Types" editable="top" default_order="sequence">
                 <field name="sequence" widget="handle" />
                 <field name="name" />
             </tree>
@@ -23,7 +23,6 @@
         action="act_helpdesk_request_types_list"
         parent="helpdesk_mgmt.helpdesk_ticket_config_main_menu"
         sequence="99"
-        name="Request Types"
-    />
+        name="Request Types" />
 
 </odoo>

helpdesk_request_type/views/helpdesk_ticket.xml

@@ -1,4 +1,4 @@
-<?xml version="1.0" encoding="UTF-8" ?>
+<?xml version="1.0" encoding="UTF-8"?>
 <odoo>
     <record id="ticket_view_form_request_type" model="ir.ui.view">
         <field name="name">helpdesk.ticket.form.request.type</field>

helpdesk_request_type/views/helpdesk_ticket_templates.xml

@@ -1,11 +1,7 @@
-<?xml version="1.0" encoding="utf-8" ?>
+<?xml version="1.0" encoding="utf-8"?>
 <odoo>
-    <template
-        id="portal_helpdesk_ticket_request_type"
-        name="My Ticket: Request Type"
-        inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page"
-        priority="40"
-    >
+    <template id="portal_helpdesk_ticket_request_type" name="My Ticket: Request Type"
+        inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page" priority="40">
         <xpath expr="//div[@name='portal_ticket_col_0']" position="inside">
             <div t-if="ticket.request_type_id">
                 <strong>Request type:</strong>
@@ -14,12 +10,8 @@
         </xpath>
     </template>
 
-    <template
-        id="portal_create_ticket_request-type"
-        name="Create Ticket: Request Type"
-        inherit_id="helpdesk_mgmt.portal_create_ticket"
-        priority="40"
-    >
+    <template id="portal_create_ticket_request-type" name="Create Ticket: Request Type"
+        inherit_id="helpdesk_mgmt.portal_create_ticket" priority="40">
         <xpath expr="//form/div[2]" position="after">
             <div class="form-group">
                 <label

helpdesk_timesheet_exclude_from_sale_order/__manifest__.py

@@ -8,7 +8,7 @@
     "website": "https://elabore.coop",
     "license": "LGPL-3",
     "category": "Helpdesk",
-    "depends": ["sale_timesheet_line_exclude", "helpdesk_mgmt_timesheet"],
+    "depends": ["sale_timesheet_line_exclude","helpdesk_mgmt_timesheet"],
     "data": ["views/helpdesk_ticket.xml"],
     "installable": True,
     "application": False,

helpdesk_transfer_timesheet_to_task/.gitignore

@@ -0,0 +1,2 @@
+*.*~
+*pyc

helpdesk_transfer_timesheet_to_task/README.md

@@ -1,7 +1,9 @@
-# helpdesk_transfer_timesheet_to_task
+===================================
+helpdesk_transfer_timesheet_to_task
+===================================
 
-This module assigns the field task of the timesheets' ticket to the task linked to the
-ticket. Exception : the timesheet is not transfered to the task linked to the ticket if
+This module assigns the field task of the timesheets' ticket to the task linked to the ticket.
+Exception : the timesheet is not transfered to the task linked to the ticket if
 it has already been invoiced (timesheet_invoice_id != False).
 
 # Installation
@@ -15,10 +17,10 @@ None.
 
 # Bug Tracker
 
-Bugs are tracked on
-`our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case
-of trouble, please check there if your issue has already been reported. If you spotted
-it first, help us smashing it by providing a detailed and welcomed feedback.
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
+trouble, please check there if your issue has already been
+reported. If you spotted it first, help us smashing it by providing a
+detailed and welcomed feedback.
 
 # Credits
 

helpdesk_transfer_timesheet_to_task/__manifest__.py

@@ -4,7 +4,7 @@
     "name": "helpdesk_transfer_timesheet_to_task",
     "version": "16.0.1.0.0",
     "author": "Elabore",
-    "website": "https://github.com/elabore-coop/helpdesk-tools",
+    "website": "https://elabore.coop",
     "maintainer": "Quentin Mondot",
     "license": "AGPL-3",
     "category": "Tools",
@@ -14,7 +14,7 @@
         "helpdesk_mgmt",
         "helpdesk_mgmt_project",
         "helpdesk_mgmt_timesheet",
-        "sale_timesheet",
+        "sale_timesheet"
     ],
     "data": [],
     "installable": True,

helpdesk_transfer_timesheet_to_task/models/helpdesk_ticket.py

@@ -1,4 +1,4 @@
-from odoo import Command, api, models
+from odoo import models, api, Command
 
 
 class HelpdeskTicket(models.Model):
@@ -8,9 +8,5 @@ class HelpdeskTicket(models.Model):
     def _onchange_task_id(self):
         for record in self:
             if record.timesheet_ids and record.task_id:
-                not_yet_invoiced_timesheet_ids = [
-                    t.id for t in record.timesheet_ids if not t.timesheet_invoice_id
-                ]
-                record.task_id.timesheet_ids = [
-                    Command.link(t_id) for t_id in not_yet_invoiced_timesheet_ids
-                ]
+                not_yet_invoiced_timesheet_ids = [t.id for t in record.timesheet_ids if not t.timesheet_invoice_id]
+                record.task_id.timesheet_ids = [Command.link(t_id) for t_id in not_yet_invoiced_timesheet_ids]

helpdesk_transfer_timesheet_to_task/tests/test_helpdesk_ticket.py

@@ -2,8 +2,9 @@ from odoo.tests.common import TransactionCase
 
 
 class TestHelpdeskTicket(TransactionCase):
+
     def setUp(self):
-        super().setUp()
+        super(TestHelpdeskTicket, self).setUp()
         self.HelpdeskTicket = self.env["helpdesk.ticket"]
         self.ProjectTask = self.env["project.task"]
         self.AccountAnalyticLine = self.env["account.analytic.line"]

helpdesk_user_default_ticket_team/.gitignore

@@ -0,0 +1,2 @@
+*.*~
+*pyc

helpdesk_user_default_ticket_team/__init__.py

@@ -1 +1,3 @@
+# -*- coding: utf-8 -*-
+
 from . import models

helpdesk_user_default_ticket_team/__manifest__.py

@@ -5,7 +5,7 @@
     "name": "helpdesk_user_default_ticket_team",
     "version": "16.0.1.1.0",
     "author": "Elabore",
-    "website": "https://github.com/elabore-coop/helpdesk-tools",
+    "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",
     "license": "AGPL-3",
     "category": "Tools",

helpdesk_user_default_ticket_team/models/helpdesk_ticket.py

@@ -1,5 +1,4 @@
-from odoo import api, models
-
+from odoo import  api, fields, models, tools
 
 class HelpdeskTicket(models.Model):
     _inherit = "helpdesk.ticket"

helpdesk_user_default_ticket_team/models/res_users.py

@@ -1,9 +1,6 @@
-from odoo import fields, models
-
+from odoo import _, api, fields, models
 
 class Users(models.Model):
     _inherit = "res.users"
 
-    default_helpdesk_ticket_team_id = fields.Many2one(
-        "helpdesk.ticket.team", string="Default Helpdesk Team"
-    )
+    default_helpdesk_ticket_team_id = fields.Many2one('helpdesk.ticket.team', string='Default Helpdesk Team')

helpdesk_user_default_ticket_team/views/res_users_views.xml

@@ -1,4 +1,4 @@
-<?xml version="1.0" encoding="UTF-8" ?>
+<?xml version="1.0" encoding="UTF-8"?>
 <odoo>
     <record id="view_users_form_inherit_default_helpdesk_team" model="ir.ui.view">
         <field name="name">view.users.form.inherit.default.helpdesk.team</field>