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helpdesk-tools/helpdesk_portal_timesheet/README.rst
2026-03-17 21:23:49 +01:00

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=========================
helpdesk_portal_timesheet
=========================
Show ticket timesheets in portal view.
This module extends the ``helpdesk_mgmt_timesheet`` module by displaying
timesheet entries directly on the portal ticket detail page. It provides:
* A "Timesheets" section on the ticket portal page showing all logged time
entries.
* A table displaying for each timesheet line:
* Date
* Employee name
* Description
* Time spent (in hours or days depending on the company UoM setting)
* A footer row showing the total time spent on the ticket.
* Automatic filtering of timesheet lines marked as "excluded from sale order"
(using the ``sale_timesheet_line_exclude`` module).
Installation
============
Use Odoo normal module installation procedure to install
``helpdesk_portal_timesheet``.
This module depends on:
* ``helpdesk_mgmt_timesheet``: provides the timesheet functionality on helpdesk
tickets.
* ``sale_timesheet_line_exclude``: provides the ability to exclude timesheet
lines from sale orders (excluded lines are not shown in the portal).
Known issues / Roadmap
======================
None yet.
Bug Tracker
===========
Bugs are tracked on `our issues website <https://git.elabore.coop/Elabore/helpdesk-tools/issues>`_. In case of
trouble, please check there if your issue has already been
reported. If you spotted it first, help us smashing it by providing a
detailed and welcomed feedback.
Credits
=======
Contributors
------------
* Elabore - `Email <mailto:contact@elabore.coop>`_
* Laetitia Da Costa - `Email <mailto:laetitia.dacosta@elabore.coop>`_
Funders
-------
The development of this module has been financially supported by:
* Elabore (https://elabore.coop)
Maintainer
----------
This module is maintained by Elabore.