[IMP] helpdesk_user_default_ticket_team: fill project field

if defined in the helpdesk team

helpdesk_convert_ticket_to_task/.gitignore

@@ -1,2 +0,0 @@
-*.*~
-*pyc

helpdesk_convert_ticket_to_task/README.md

@@ -1,42 +0,0 @@
-===============================
-helpdesk_convert_ticket_to_task
-===============================
-
-This module aims to convert a ticket into a task.
-For this, it adds a button in the ticket view "Convert to task".
-
-It automatically fills up many fields (check the function button_convert_to_task for details)
-
-# Installation
-
-Use Odoo normal module installation procedure to install
-`helpdesk_convert_ticket_to_task`.
-
-# Known issues / Roadmap
-
-A current limitation is that one task can be linked to many tickets.
-Thus, the above task fields are filled up at the creation of the task from a ticket form
-but are not updated when the linked tickets are updated.
-
-# Bug Tracker
-
-Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
-trouble, please check there if your issue has already been
-reported. If you spotted it first, help us smashing it by providing a
-detailed and welcomed feedback.
-
-# Credits
-
-## Contributors
-
-- Quentin Mondot
-
-## Funders
-
-The development of this module has been financially supported by:
-
-- Elabore (https://elabore.coop)
-
-## Maintainer
-
-This module is maintained by Elabore.

helpdesk_convert_ticket_to_task/__init__.py

@@ -1 +0,0 @@
-from . import models

helpdesk_convert_ticket_to_task/__manifest__.py

@@ -1,27 +0,0 @@
-# Copyright 2024 Quentin Mondot
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-{
-    "name": "helpdesk_convert_ticket_to_task",
-    "version": "16.0.1.0.0",
-    "author": "Elabore",
-    "website": "https://elabore.coop",
-    "maintainer": "Quentin Mondot",
-    "license": "AGPL-3",
-    "category": "Tools",
-    "summary": "This module adds a button to convert a ticket into a task.",
-    "depends": [
-        "base",
-        "helpdesk_mgmt",
-        "helpdesk_mgmt_project",
-        "helpdesk_request_type",  # to create the helpdesk.request.type model and have the field request_type_id in the helpdesk.ticket model
-        "project_request_data",  # to have the fields service_id and request_type_id in the project.task model
-        "project_task_add_very_high",  # to have priority values 2 and 3 on tasks
-        "helpdesk_transfer_timesheet_to_task"  # to copy timesheets from ticket to task
-    ],
-    "data": [
-        "views/helpdesk_convert_ticket_to_task.xml",
-    ],
-    "installable": True,
-    "auto_install": False,
-    "application": False,
-}

helpdesk_convert_ticket_to_task/i18n/fr.po

@@ -1,64 +0,0 @@
-# Translation of Odoo Server.
-# This file contains the translation of the following modules:
-# 	* helpdesk_convert_ticket_to_task
-#
-msgid ""
-msgstr ""
-"Project-Id-Version: Odoo Server 16.0\n"
-"Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-07-08 14:02+0000\n"
-"PO-Revision-Date: 2025-07-08 14:02+0000\n"
-"Last-Translator: \n"
-"Language-Team: \n"
-"MIME-Version: 1.0\n"
-"Content-Type: text/plain; charset=UTF-8\n"
-"Content-Transfer-Encoding: \n"
-"Plural-Forms: \n"
-
-#. module: helpdesk_convert_ticket_to_task
-#: model_terms:ir.ui.view,arch_db:helpdesk_convert_ticket_to_task.convert_to_task_helpdesk_ticket_view_form
-msgid ""
-"Are you sure you want to convert this ticket into a task ? You'll be "
-"redirected to the created task and the ticket will be archived."
-msgstr ""
-"Êtes-vous sûr de vouloir convertir ce ticket en tâche ? Vous allez être "
-"redirigé vers la tâche créée et ce ticket sera archivé."
-
-#. module: helpdesk_convert_ticket_to_task
-#: model_terms:ir.ui.view,arch_db:helpdesk_convert_ticket_to_task.convert_to_task_helpdesk_ticket_view_form
-msgid "Convert to task"
-msgstr "Convertir en tâche"
-
-#. module: helpdesk_convert_ticket_to_task
-#: model:ir.model,name:helpdesk_convert_ticket_to_task.model_helpdesk_ticket
-msgid "Helpdesk Ticket"
-msgstr "Ticket d'Assistance"
-
-#. module: helpdesk_convert_ticket_to_task
-#: model:ir.model.fields,field_description:helpdesk_convert_ticket_to_task.field_helpdesk_ticket__smart_search
-msgid "Smart Search"
-msgstr ""
-
-#. module: helpdesk_convert_ticket_to_task
-#. odoo-python
-#: code:addons/helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py:0
-#, python-format
-msgid ""
-"This task has been converted from a ticket. You can find the original ticket"
-" <a href='%(ticket_url)s' target='_blank'>on this link</a>."
-msgstr ""
-"Cette tâche a été convertie depuis un ticket. Vous trouverez le ticket "
-"original en cliquant <a href='%(ticket_url)s' target='_blank'>sur ce "
-"lien</a>."
-
-#. module: helpdesk_convert_ticket_to_task
-#. odoo-python
-#: code:addons/helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py:0
-#, python-format
-msgid ""
-"This ticket has been converted into a task. You can find it <a "
-"href='%(task_url)s' target='_blank'>on this link</a>."
-msgstr ""
-"Ce ticket a été convertie en tâche. Vous trouverez la tâche "
-"en cliquant <a href='%(task_url)s' target='_blank'>sur ce "
-"lien</a>."

helpdesk_convert_ticket_to_task/models/__init__.py

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-from . import helpdesk_ticket

helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py

@@ -1,103 +0,0 @@
-from odoo import _, models, api
-
-class HelpdeskTicket(models.Model):
-    _inherit = "helpdesk.ticket"
-
-    def button_convert_to_task(self):
-        user_ids = [self.user_id.id]
-        task_service_id, request_type_id = self._match_task_service_and_request_type(
-            ticket_category_id=self.category_id.id,
-            ticket_request_type_id=self.request_type_id.id
-        )
-
-        task = self.env["project.task"].create({
-            "name": self.name,
-            "description": self.description,
-            "project_id": self.project_id.id,
-            "user_ids": user_ids,
-            "partner_id": self.partner_id.id,
-            "service_id": task_service_id,
-            "request_type_id": request_type_id,
-            "priority": self.priority
-        })
-
-        # copy chatter
-        for msg in reversed(self.message_ids):
-            msg.copy({
-                'model': 'project.task',
-                'res_id': task.id
-            })
-
-            # copy attachments inserted in the messages
-            for attach in msg.attachment_ids:
-                attach.copy({
-                    'res_model': 'project.task',
-                    'res_id': task.id,
-                    'res_name': task.name
-                })
-
-        # copy attachments not added in a message
-        for attachment in self.attachment_ids:
-            attachment.copy({
-                'res_model': 'project.task',
-                'res_id': task.id,
-                'res_name': task.name
-            })
-
-        # copy subscribers
-        task.message_subscribe(partner_ids=self.message_partner_ids.ids)
-
-        # warn (in the chatter) that the task is a copy
-        base_url = self.env["ir.config_parameter"].sudo().get_param("web.base.url")
-        ticket_url = f"{base_url}/web#id={self.id}&model=helpdesk.ticket&view_type=form"
-        task_message = _(
-            "This task has been converted from a ticket. You can find the original ticket <a href='%(ticket_url)s' target='_blank'>on this link</a>.",
-            ticket_url=ticket_url
-        )
-        task.message_post(body=task_message)
-
-        # warn (in the chatter) that the ticket has been converted
-        task_url = f"{base_url}/web#id={task.id}&model=project.task&view_type=form"
-        ticket_message = _(
-            "This ticket has been converted into a task. You can find it <a href='%(task_url)s' target='_blank'>on this link</a>.",
-            task_url=task_url
-        )
-        self.message_post(body=ticket_message)
-
-        # archive the ticket
-        self.write({
-            "active": False,
-            "task_id": task.id
-        })
-        # transfer timesheets from ticket to task
-        self._onchange_task_id()
-
-        return {
-            "type": "ir.actions.act_window",
-            "view_mode": "form",
-            "target": "current",
-            "res_model": "project.task",
-            "res_id": task.id,
-        }
-
-    def _match_task_service_and_request_type(
-            self,
-            ticket_category_id: int,
-            ticket_request_type_id: int
-    ) -> tuple[int, int]:
-        """
-        This function permits to match the task service_id and request_type from the ticket category and request type
-        """
-        helpdesk_ticket_category = self.env["helpdesk.ticket.category"].search(
-            [("id", "=", ticket_category_id)],
-            limit=1
-        )
-        task_service = self.env["task.service"].search([("name", "=", helpdesk_ticket_category.name)])
-
-        helpdesk_ticket_request_type = self.env["helpdesk.request.type"].search(
-            [("id", "=", ticket_request_type_id)],
-            limit=1
-        )
-        task_request_type = self.env["request.type"].search([("name", "=", helpdesk_ticket_request_type.name)])
-
-        return task_service.id, task_request_type.id

helpdesk_convert_ticket_to_task/views/helpdesk_convert_ticket_to_task.xml

@@ -1,21 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<odoo>
-    <record id="convert_to_task_helpdesk_ticket_view_form" model="ir.ui.view">
-        <field name="name">timesheet.helpdesk.ticket.form.view</field>
-        <field name="model">helpdesk.ticket</field>
-        <field name="inherit_id" ref="helpdesk_mgmt.ticket_view_form" />
-        <field name="priority" eval="20" />
-        <field name="arch" type="xml">
-            <div name="button_box" position="inside">
-                <button
-                    name="button_convert_to_task"
-                    title="Convert to task"
-                    string="Convert to task"
-                    icon="fa-tasks text-success"
-                    type="object"
-                    confirm="Are you sure you want to convert this ticket into a task ? You'll be redirected to the newly created task and this ticket will be archived."
-                />
-            </div>
-        </field>
-    </record>
-</odoo>

helpdesk_transfer_timesheet_to_task/.gitignore

@@ -1,2 +0,0 @@
-*.*~
-*pyc

helpdesk_transfer_timesheet_to_task/README.md

@@ -1,39 +0,0 @@
-===================================
-helpdesk_transfer_timesheet_to_task
-===================================
-
-This module assigns the field task of the timesheets' ticket to the task linked to the ticket.
-Exception : the timesheet is not transfered to the task linked to the ticket if
-it has already been invoiced (timesheet_invoice_id != False).
-
-# Installation
-
-Use Odoo normal module installation procedure to install
-`helpdesk_transfer_timesheets_to_task`.
-
-# Known issues / Roadmap
-
-None.
-
-# Bug Tracker
-
-Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
-trouble, please check there if your issue has already been
-reported. If you spotted it first, help us smashing it by providing a
-detailed and welcomed feedback.
-
-# Credits
-
-## Contributors
-
-- Quentin Mondot
-
-## Funders
-
-The development of this module has been financially supported by:
-
-- Elabore (https://elabore.coop)
-
-## Maintainer
-
-This module is maintained by Elabore.

helpdesk_transfer_timesheet_to_task/__init__.py

@@ -1 +0,0 @@
-from . import models

helpdesk_transfer_timesheet_to_task/__manifest__.py

@@ -1,23 +0,0 @@
-# Copyright 2024 Quentin Mondot
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-{
-    "name": "helpdesk_transfer_timesheet_to_task",
-    "version": "16.0.1.0.0",
-    "author": "Elabore",
-    "website": "https://elabore.coop",
-    "maintainer": "Quentin Mondot",
-    "license": "AGPL-3",
-    "category": "Tools",
-    "summary": "This module assigns timesheets to the task linked to a ticket.",
-    "depends": [
-        "base",
-        "helpdesk_mgmt",
-        "helpdesk_mgmt_project",
-        "helpdesk_mgmt_timesheet",
-        "sale_timesheet"
-    ],
-    "data": [],
-    "installable": True,
-    "auto_install": False,
-    "application": False,
-}

helpdesk_transfer_timesheet_to_task/models/__init__.py

@@ -1 +0,0 @@
-from . import helpdesk_ticket

helpdesk_transfer_timesheet_to_task/models/helpdesk_ticket.py

@@ -1,12 +0,0 @@
-from odoo import models, api, Command
-
-
-class HelpdeskTicket(models.Model):
-    _inherit = "helpdesk.ticket"
-
-    @api.onchange("task_id")
-    def _onchange_task_id(self):
-        for record in self:
-            if record.timesheet_ids and record.task_id:
-                not_yet_invoiced_timesheet_ids = [t.id for t in record.timesheet_ids if not t.timesheet_invoice_id]
-                record.task_id.timesheet_ids = [Command.link(t_id) for t_id in not_yet_invoiced_timesheet_ids]

helpdesk_transfer_timesheet_to_task/tests/__init__.py

@@ -1 +0,0 @@
-from . import test_helpdesk_ticket

helpdesk_transfer_timesheet_to_task/tests/test_helpdesk_ticket.py

@@ -1,181 +0,0 @@
-from odoo.tests.common import TransactionCase
-
-
-class TestHelpdeskTicket(TransactionCase):
-
-    def setUp(self):
-        super(TestHelpdeskTicket, self).setUp()
-        self.HelpdeskTicket = self.env["helpdesk.ticket"]
-        self.ProjectTask = self.env["project.task"]
-        self.AccountAnalyticLine = self.env["account.analytic.line"]
-        self.AccountMove = self.env["account.move"]
-        self.Project = self.env["project.project"]
-
-        self.project = self.Project.create(
-            {"name": "Test project", "allow_timesheets": True}
-        )
-        self.analytic_account = self.project.analytic_account_id
-        # Create a sample task
-        self.task = self.ProjectTask.create(
-            {"name": "Sample Task", "project_id": self.project.id}
-        )
-
-    def test_timesheet_added_to_linked_task(self):
-        # Create a ticket
-        ticket = self.HelpdeskTicket.create(
-            {"name": "Test Ticket", "description": "My ticket"}
-        )
-
-        # Associate a task with the ticket
-        ticket.task_id = self.task.id
-
-        # Log time on the ticket
-        timesheet = self.AccountAnalyticLine.create(
-            {
-                "name": "Time Entry",
-                "ticket_id": ticket.id,
-                "unit_amount": 1.0,
-                "account_id": self.analytic_account.id,
-            }
-        )
-
-        timesheet.onchange_ticket_id()
-
-        # Check that timesheet is linked to the task
-        self.assertIn(timesheet, self.task.timesheet_ids)
-
-    def test_timesheet_added_to_new_task(self):
-        # Create a ticket
-        ticket = self.HelpdeskTicket.create(
-            {"name": "Test Ticket", "description": "My ticket"}
-        )
-
-        # Log time on the ticket
-        timesheet = self.AccountAnalyticLine.create(
-            {
-                "name": "Time Entry",
-                "ticket_id": ticket.id,
-                "unit_amount": 1.0,
-                "account_id": self.analytic_account.id,
-            }
-        )
-
-        # Associate a task with the ticket
-        ticket.task_id = self.task.id
-        ticket._onchange_task_id()
-
-        # Check that timesheet is linked to the task
-        self.assertIn(timesheet, self.task.timesheet_ids)
-
-    def test_timesheet_for_task_linked_to_several_tickets(self):
-        # Create a first ticket
-        ticket_1 = self.HelpdeskTicket.create(
-            {"name": "Test Ticket 1", "description": "My 1st ticket"}
-        )
-
-        # Log time on the first ticket
-        first_timesheet = self.AccountAnalyticLine.create(
-            {
-                "name": "First Time Entry",
-                "ticket_id": ticket_1.id,
-                "unit_amount": 1.0,
-                "account_id": self.analytic_account.id,
-            }
-        )
-        # Associate a task to the first ticket
-        ticket_1.task_id = self.task.id
-        ticket_1._onchange_task_id()
-        # Create a second ticket
-        ticket_2 = self.HelpdeskTicket.create(
-            {"name": "Test Ticket 2", "description": "My 2nd ticket"}
-        )
-        # Log time on the second ticket
-        second_timesheet = self.AccountAnalyticLine.create(
-            {
-                "name": "Second Time Entry",
-                "ticket_id": ticket_2.id,
-                "unit_amount": 2.0,
-                "account_id": self.analytic_account.id,
-            }
-        )
-        # Associate the same task to the second ticket
-        ticket_2.task_id = self.task.id
-        ticket_2._onchange_task_id()
-
-        # Check that both timesheets are linked to the task
-        self.assertIn(first_timesheet, self.task.timesheet_ids)
-        self.assertIn(second_timesheet, self.task.timesheet_ids)
-
-    def test_timesheet_moved_between_tasks(self):
-        # Create a second task
-        task_2 = self.ProjectTask.create(
-            {"name": "Second Task", "project_id": self.project.id}
-        )
-
-        # Create a ticket
-        ticket = self.HelpdeskTicket.create(
-            {"name": "Test Ticket", "description": "My ticket"}
-        )
-
-        # Log time on the ticket
-        timesheet = self.AccountAnalyticLine.create(
-            {
-                "name": "Time Entry for Moving",
-                "ticket_id": ticket.id,
-                "unit_amount": 1.0,
-                "account_id": self.analytic_account.id,
-            }
-        )
-
-        # Associate the first task with the ticket
-        ticket.task_id = self.task.id
-        ticket._onchange_task_id()
-
-        # Associate the second task with the ticket
-        ticket.task_id = task_2.id
-        ticket._onchange_task_id()
-
-        # Check if timesheet is moved to the second task
-        self.assertNotIn(timesheet, self.task.timesheet_ids)
-        self.assertIn(timesheet, task_2.timesheet_ids)
-
-    def test_timesheet_already_invoiced_are_not_moved(self):
-        journal = self.env["account.journal"].create(
-            {"name": "My journal", "code": "test", "type": "bank"}
-        )
-        account_move = self.AccountMove.create(
-            {"move_type": "entry", "journal_id": journal.id}
-        )
-        # Create a ticket
-        ticket = self.HelpdeskTicket.create(
-            {"name": "Test Ticket", "description": "My ticket"}
-        )
-
-        # Log already invoiced timesheet on the ticket
-        already_invoiced_timesheet = self.AccountAnalyticLine.create(
-            {
-                "name": "Already Invoiced Time Entry",
-                "ticket_id": ticket.id,
-                "unit_amount": 1.0,
-                "account_id": self.analytic_account.id,
-                "timesheet_invoice_id": account_move.id,
-            }
-        )
-
-        # Log not invoiced timesheet on the ticket
-        not_invoiced_timesheet = self.AccountAnalyticLine.create(
-            {
-                "name": "Not Invoiced Time Entry",
-                "ticket_id": ticket.id,
-                "unit_amount": 2.0,
-                "account_id": self.analytic_account.id,
-            }
-        )
-
-        # Associate a task with the ticket
-        ticket.task_id = self.task.id
-        ticket._onchange_task_id()
-
-        # Check already invoiced timesheet has not been moved
-        self.assertNotIn(already_invoiced_timesheet, self.task.timesheet_ids)
-        self.assertIn(not_invoiced_timesheet, self.task.timesheet_ids)