Compare commits
5 Commits
16.0-helpd
...
16.0-ci
| Author | SHA1 | Date | |
|---|---|---|---|
|
|
8c484adbdb | ||
|
|
fbf4914ed4 | ||
|
|
576947a423 | ||
|
|
2afa90260f | ||
|
|
76db335030 |
@@ -15,10 +15,10 @@ jobs:
|
|||||||
python-version: "3.11"
|
python-version: "3.11"
|
||||||
- name: Get python version
|
- name: Get python version
|
||||||
run: echo "PY=$(python -VV | sha256sum | cut -d' ' -f1)" >> $GITHUB_ENV
|
run: echo "PY=$(python -VV | sha256sum | cut -d' ' -f1)" >> $GITHUB_ENV
|
||||||
# - uses: actions/cache@v4
|
- uses: actions/cache@v4
|
||||||
# with:
|
with:
|
||||||
# path: ~/.cache/pre-commit
|
path: ~/.cache/pre-commit
|
||||||
# key: pre-commit|${{ env.PY }}|${{ hashFiles('.pre-commit-config.yaml') }}
|
key: pre-commit|${{ env.PY }}|${{ hashFiles('.pre-commit-config.yaml') }}
|
||||||
- name: Install pre-commit
|
- name: Install pre-commit
|
||||||
run: pip install pre-commit
|
run: pip install pre-commit
|
||||||
- name: Run pre-commit
|
- name: Run pre-commit
|
||||||
88
.gitignore
vendored
Normal file
88
.gitignore
vendored
Normal file
@@ -0,0 +1,88 @@
|
|||||||
|
# Byte-compiled / optimized / DLL files
|
||||||
|
__pycache__/
|
||||||
|
*.py[cod]
|
||||||
|
/.venv
|
||||||
|
/.pytest_cache
|
||||||
|
/.ruff_cache
|
||||||
|
|
||||||
|
# C extensions
|
||||||
|
*.so
|
||||||
|
|
||||||
|
# Distribution / packaging
|
||||||
|
.Python
|
||||||
|
env/
|
||||||
|
bin/
|
||||||
|
build/
|
||||||
|
develop-eggs/
|
||||||
|
dist/
|
||||||
|
eggs/
|
||||||
|
lib64/
|
||||||
|
parts/
|
||||||
|
sdist/
|
||||||
|
var/
|
||||||
|
*.egg-info/
|
||||||
|
.installed.cfg
|
||||||
|
*.egg
|
||||||
|
*.eggs
|
||||||
|
|
||||||
|
# Windows installers
|
||||||
|
*.msi
|
||||||
|
|
||||||
|
# Debian packages
|
||||||
|
*.deb
|
||||||
|
|
||||||
|
# Redhat packages
|
||||||
|
*.rpm
|
||||||
|
|
||||||
|
# MacOS packages
|
||||||
|
*.dmg
|
||||||
|
*.pkg
|
||||||
|
|
||||||
|
# Installer logs
|
||||||
|
pip-log.txt
|
||||||
|
pip-delete-this-directory.txt
|
||||||
|
|
||||||
|
# Unit test / coverage reports
|
||||||
|
htmlcov/
|
||||||
|
.tox/
|
||||||
|
.coverage
|
||||||
|
.cache
|
||||||
|
nosetests.xml
|
||||||
|
coverage.xml
|
||||||
|
|
||||||
|
# Translations
|
||||||
|
*.mo
|
||||||
|
|
||||||
|
# Pycharm
|
||||||
|
.idea
|
||||||
|
|
||||||
|
# Eclipse
|
||||||
|
.settings
|
||||||
|
|
||||||
|
# Visual Studio cache/options directory
|
||||||
|
.vs/
|
||||||
|
.vscode
|
||||||
|
|
||||||
|
# OSX Files
|
||||||
|
.DS_Store
|
||||||
|
|
||||||
|
# Django stuff:
|
||||||
|
*.log
|
||||||
|
|
||||||
|
# Mr Developer
|
||||||
|
.mr.developer.cfg
|
||||||
|
.project
|
||||||
|
.pydevproject
|
||||||
|
|
||||||
|
# Rope
|
||||||
|
.ropeproject
|
||||||
|
|
||||||
|
# Sphinx documentation
|
||||||
|
docs/_build/
|
||||||
|
|
||||||
|
# Backup files
|
||||||
|
*~
|
||||||
|
*.swp
|
||||||
|
|
||||||
|
# OCA rules
|
||||||
|
!static/lib/
|
||||||
@@ -44,19 +44,15 @@ repos:
|
|||||||
# update the NOT INSTALLABLE ADDONS section above
|
# update the NOT INSTALLABLE ADDONS section above
|
||||||
- id: oca-update-pre-commit-excluded-addons
|
- id: oca-update-pre-commit-excluded-addons
|
||||||
- id: oca-fix-manifest-website
|
- id: oca-fix-manifest-website
|
||||||
entry:
|
args: ["https://github.com/elabore-coop/helpdesk-tools"]
|
||||||
bash -c 'oca-fix-manifest-website "https://git.elabore.coop/elabore/$(basename
|
|
||||||
$(git rev-parse --show-toplevel))"'
|
|
||||||
- id: oca-gen-addon-readme
|
- id: oca-gen-addon-readme
|
||||||
entry:
|
args:
|
||||||
bash -c 'oca-gen-addon-readme
|
- --addons-dir=.
|
||||||
--addons-dir=.
|
- --branch=16.0
|
||||||
--branch=$(git symbolic-ref
|
- --org-name=OCA
|
||||||
refs/remotes/origin/HEAD | sed "s@^refs/remotes/origin/@@")
|
- --repo-name=helpdesk-tools
|
||||||
--repo-name=$(basename $(git rev-parse --show-toplevel))
|
- --if-source-changed
|
||||||
--org-name="Elabore"
|
- --keep-source-digest
|
||||||
--if-source-changed --keep-source-digest'
|
|
||||||
|
|
||||||
- repo: https://github.com/OCA/odoo-pre-commit-hooks
|
- repo: https://github.com/OCA/odoo-pre-commit-hooks
|
||||||
rev: v0.1.4
|
rev: v0.1.4
|
||||||
hooks:
|
hooks:
|
||||||
|
|||||||
2
helpdesk_convert_ticket_to_task/.gitignore
vendored
2
helpdesk_convert_ticket_to_task/.gitignore
vendored
@@ -1,2 +0,0 @@
|
|||||||
*.*~
|
|
||||||
*pyc
|
|
||||||
@@ -1,9 +1,7 @@
|
|||||||
===============================
|
# helpdesk_convert_ticket_to_task
|
||||||
helpdesk_convert_ticket_to_task
|
|
||||||
===============================
|
|
||||||
|
|
||||||
This module aims to convert a ticket into a task.
|
This module changes the behavior of the buttons "create" and "create and edit" of the
|
||||||
For this, it adds a button in the ticket view "Convert to task".
|
field `task` in a ticket form.
|
||||||
|
|
||||||
It automatically fills up many fields (check the function button_convert_to_task for details)
|
It automatically fills up many fields (check the function button_convert_to_task for details)
|
||||||
|
|
||||||
@@ -14,16 +12,16 @@ Use Odoo normal module installation procedure to install
|
|||||||
|
|
||||||
# Known issues / Roadmap
|
# Known issues / Roadmap
|
||||||
|
|
||||||
A current limitation is that one task can be linked to many tickets.
|
A current limitation is that one task can be linked to many tickets. Thus, the above
|
||||||
Thus, the above task fields are filled up at the creation of the task from a ticket form
|
task fields are filled up at the creation of the task from a ticket form but are not
|
||||||
but are not updated when the linked tickets are updated.
|
updated when the linked tickets are updated.
|
||||||
|
|
||||||
# Bug Tracker
|
# Bug Tracker
|
||||||
|
|
||||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
|
Bugs are tracked on
|
||||||
trouble, please check there if your issue has already been
|
`our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case
|
||||||
reported. If you spotted it first, help us smashing it by providing a
|
of trouble, please check there if your issue has already been reported. If you spotted
|
||||||
detailed and welcomed feedback.
|
it first, help us smashing it by providing a detailed and welcomed feedback.
|
||||||
|
|
||||||
# Credits
|
# Credits
|
||||||
|
|
||||||
|
|||||||
@@ -4,7 +4,7 @@
|
|||||||
"name": "helpdesk_convert_ticket_to_task",
|
"name": "helpdesk_convert_ticket_to_task",
|
||||||
"version": "16.0.1.0.0",
|
"version": "16.0.1.0.0",
|
||||||
"author": "Elabore",
|
"author": "Elabore",
|
||||||
"website": "https://elabore.coop",
|
"website": "https://github.com/elabore-coop/helpdesk-tools",
|
||||||
"maintainer": "Quentin Mondot",
|
"maintainer": "Quentin Mondot",
|
||||||
"license": "AGPL-3",
|
"license": "AGPL-3",
|
||||||
"category": "Tools",
|
"category": "Tools",
|
||||||
@@ -13,10 +13,13 @@
|
|||||||
"base",
|
"base",
|
||||||
"helpdesk_mgmt",
|
"helpdesk_mgmt",
|
||||||
"helpdesk_mgmt_project",
|
"helpdesk_mgmt_project",
|
||||||
"helpdesk_request_type", # to create the helpdesk.request.type model and have the field request_type_id in the helpdesk.ticket model
|
# to create the helpdesk.request.type model and have the field request_type_id
|
||||||
"project_request_data", # to have the fields service_id and request_type_id in the project.task model
|
# in the helpdesk.ticket model
|
||||||
|
"helpdesk_request_type",
|
||||||
|
# to have the fields service_id and request_type_id in the project.task model
|
||||||
|
"project_request_data",
|
||||||
"project_task_add_very_high", # to have priority values 2 and 3 on tasks
|
"project_task_add_very_high", # to have priority values 2 and 3 on tasks
|
||||||
"helpdesk_transfer_timesheet_to_task" # to copy timesheets from ticket to task
|
"helpdesk_transfer_timesheet_to_task", # to copy timesheets from ticket to task
|
||||||
],
|
],
|
||||||
"data": [
|
"data": [
|
||||||
"views/helpdesk_convert_ticket_to_task.xml",
|
"views/helpdesk_convert_ticket_to_task.xml",
|
||||||
|
|||||||
@@ -1,5 +1,6 @@
|
|||||||
from odoo import _, models, api
|
from odoo import _, models, api
|
||||||
|
|
||||||
|
|
||||||
class HelpdeskTicket(models.Model):
|
class HelpdeskTicket(models.Model):
|
||||||
_inherit = "helpdesk.ticket"
|
_inherit = "helpdesk.ticket"
|
||||||
|
|
||||||
@@ -7,42 +8,41 @@ class HelpdeskTicket(models.Model):
|
|||||||
user_ids = [self.user_id.id]
|
user_ids = [self.user_id.id]
|
||||||
task_service_id, request_type_id = self._match_task_service_and_request_type(
|
task_service_id, request_type_id = self._match_task_service_and_request_type(
|
||||||
ticket_category_id=self.category_id.id,
|
ticket_category_id=self.category_id.id,
|
||||||
ticket_request_type_id=self.request_type_id.id
|
ticket_request_type_id=self.request_type_id.id,
|
||||||
)
|
)
|
||||||
|
|
||||||
task = self.env["project.task"].create({
|
task = self.env["project.task"].create(
|
||||||
"name": self.name,
|
{
|
||||||
"description": self.description,
|
"name": self.name,
|
||||||
"project_id": self.project_id.id,
|
"description": self.description,
|
||||||
"user_ids": user_ids,
|
"project_id": self.project_id.id,
|
||||||
"partner_id": self.partner_id.id,
|
"user_ids": user_ids,
|
||||||
"service_id": task_service_id,
|
"partner_id": self.partner_id.id,
|
||||||
"request_type_id": request_type_id,
|
"service_id": task_service_id,
|
||||||
"priority": self.priority
|
"request_type_id": request_type_id,
|
||||||
})
|
"priority": self.priority,
|
||||||
|
}
|
||||||
|
)
|
||||||
|
|
||||||
# copy chatter
|
# copy chatter
|
||||||
for msg in reversed(self.message_ids):
|
for msg in reversed(self.message_ids):
|
||||||
msg.copy({
|
msg.copy({"model": "project.task", "res_id": task.id})
|
||||||
'model': 'project.task',
|
|
||||||
'res_id': task.id
|
|
||||||
})
|
|
||||||
|
|
||||||
# copy attachments inserted in the messages
|
# copy attachments inserted in the messages
|
||||||
for attach in msg.attachment_ids:
|
for attach in msg.attachment_ids:
|
||||||
attach.copy({
|
attach.copy(
|
||||||
'res_model': 'project.task',
|
{
|
||||||
'res_id': task.id,
|
"res_model": "project.task",
|
||||||
'res_name': task.name
|
"res_id": task.id,
|
||||||
})
|
"res_name": task.name,
|
||||||
|
}
|
||||||
|
)
|
||||||
|
|
||||||
# copy attachments not added in a message
|
# copy attachments not added in a message
|
||||||
for attachment in self.attachment_ids:
|
for attachment in self.attachment_ids:
|
||||||
attachment.copy({
|
attachment.copy(
|
||||||
'res_model': 'project.task',
|
{"res_model": "project.task", "res_id": task.id, "res_name": task.name}
|
||||||
'res_id': task.id,
|
)
|
||||||
'res_name': task.name
|
|
||||||
})
|
|
||||||
|
|
||||||
# copy subscribers
|
# copy subscribers
|
||||||
task.message_subscribe(partner_ids=self.message_partner_ids.ids)
|
task.message_subscribe(partner_ids=self.message_partner_ids.ids)
|
||||||
@@ -52,7 +52,7 @@ class HelpdeskTicket(models.Model):
|
|||||||
ticket_url = f"{base_url}/web#id={self.id}&model=helpdesk.ticket&view_type=form"
|
ticket_url = f"{base_url}/web#id={self.id}&model=helpdesk.ticket&view_type=form"
|
||||||
task_message = _(
|
task_message = _(
|
||||||
"This task has been converted from a ticket. You can find the original ticket <a href='%(ticket_url)s' target='_blank'>on this link</a>.",
|
"This task has been converted from a ticket. You can find the original ticket <a href='%(ticket_url)s' target='_blank'>on this link</a>.",
|
||||||
ticket_url=ticket_url
|
ticket_url=ticket_url,
|
||||||
)
|
)
|
||||||
task.message_post(body=task_message)
|
task.message_post(body=task_message)
|
||||||
|
|
||||||
@@ -60,15 +60,12 @@ class HelpdeskTicket(models.Model):
|
|||||||
task_url = f"{base_url}/web#id={task.id}&model=project.task&view_type=form"
|
task_url = f"{base_url}/web#id={task.id}&model=project.task&view_type=form"
|
||||||
ticket_message = _(
|
ticket_message = _(
|
||||||
"This ticket has been converted into a task. You can find it <a href='%(task_url)s' target='_blank'>on this link</a>.",
|
"This ticket has been converted into a task. You can find it <a href='%(task_url)s' target='_blank'>on this link</a>.",
|
||||||
task_url=task_url
|
task_url=task_url,
|
||||||
)
|
)
|
||||||
self.message_post(body=ticket_message)
|
self.message_post(body=ticket_message)
|
||||||
|
|
||||||
# archive the ticket
|
# archive the ticket
|
||||||
self.write({
|
self.write({"active": False, "task_id": task.id})
|
||||||
"active": False,
|
|
||||||
"task_id": task.id
|
|
||||||
})
|
|
||||||
# transfer timesheets from ticket to task
|
# transfer timesheets from ticket to task
|
||||||
self._onchange_task_id()
|
self._onchange_task_id()
|
||||||
|
|
||||||
@@ -81,23 +78,23 @@ class HelpdeskTicket(models.Model):
|
|||||||
}
|
}
|
||||||
|
|
||||||
def _match_task_service_and_request_type(
|
def _match_task_service_and_request_type(
|
||||||
self,
|
self, ticket_category_id: int, ticket_request_type_id: int
|
||||||
ticket_category_id: int,
|
|
||||||
ticket_request_type_id: int
|
|
||||||
) -> tuple[int, int]:
|
) -> tuple[int, int]:
|
||||||
"""
|
"""
|
||||||
This function permits to match the task service_id and request_type from the ticket category and request type
|
This function permits to match the task service_id and request_type from the ticket category and request type
|
||||||
"""
|
"""
|
||||||
helpdesk_ticket_category = self.env["helpdesk.ticket.category"].search(
|
helpdesk_ticket_category = self.env["helpdesk.ticket.category"].search(
|
||||||
[("id", "=", ticket_category_id)],
|
[("id", "=", ticket_category_id)], limit=1
|
||||||
limit=1
|
)
|
||||||
|
task_service = self.env["task.service"].search(
|
||||||
|
[("name", "=", helpdesk_ticket_category.name)]
|
||||||
)
|
)
|
||||||
task_service = self.env["task.service"].search([("name", "=", helpdesk_ticket_category.name)])
|
|
||||||
|
|
||||||
helpdesk_ticket_request_type = self.env["helpdesk.request.type"].search(
|
helpdesk_ticket_request_type = self.env["helpdesk.request.type"].search(
|
||||||
[("id", "=", ticket_request_type_id)],
|
[("id", "=", ticket_request_type_id)], limit=1
|
||||||
limit=1
|
)
|
||||||
|
task_request_type = self.env["request.type"].search(
|
||||||
|
[("name", "=", helpdesk_ticket_request_type.name)]
|
||||||
)
|
)
|
||||||
task_request_type = self.env["request.type"].search([("name", "=", helpdesk_ticket_request_type.name)])
|
|
||||||
|
|
||||||
return task_service.id, task_request_type.id
|
return task_service.id, task_request_type.id
|
||||||
|
|||||||
2
helpdesk_portal_extra_links/.gitignore
vendored
2
helpdesk_portal_extra_links/.gitignore
vendored
@@ -1,2 +0,0 @@
|
|||||||
*.*~
|
|
||||||
*pyc
|
|
||||||
@@ -1,661 +0,0 @@
|
|||||||
GNU AFFERO GENERAL PUBLIC LICENSE
|
|
||||||
Version 3, 19 November 2007
|
|
||||||
|
|
||||||
Copyright (C) 2007 Free Software Foundation, Inc. <https://fsf.org/>
|
|
||||||
Everyone is permitted to copy and distribute verbatim copies
|
|
||||||
of this license document, but changing it is not allowed.
|
|
||||||
|
|
||||||
Preamble
|
|
||||||
|
|
||||||
The GNU Affero General Public License is a free, copyleft license for
|
|
||||||
software and other kinds of works, specifically designed to ensure
|
|
||||||
cooperation with the community in the case of network server software.
|
|
||||||
|
|
||||||
The licenses for most software and other practical works are designed
|
|
||||||
to take away your freedom to share and change the works. By contrast,
|
|
||||||
our General Public Licenses are intended to guarantee your freedom to
|
|
||||||
share and change all versions of a program--to make sure it remains free
|
|
||||||
software for all its users.
|
|
||||||
|
|
||||||
When we speak of free software, we are referring to freedom, not
|
|
||||||
price. Our General Public Licenses are designed to make sure that you
|
|
||||||
have the freedom to distribute copies of free software (and charge for
|
|
||||||
them if you wish), that you receive source code or can get it if you
|
|
||||||
want it, that you can change the software or use pieces of it in new
|
|
||||||
free programs, and that you know you can do these things.
|
|
||||||
|
|
||||||
Developers that use our General Public Licenses protect your rights
|
|
||||||
with two steps: (1) assert copyright on the software, and (2) offer
|
|
||||||
you this License which gives you legal permission to copy, distribute
|
|
||||||
and/or modify the software.
|
|
||||||
|
|
||||||
A secondary benefit of defending all users' freedom is that
|
|
||||||
improvements made in alternate versions of the program, if they
|
|
||||||
receive widespread use, become available for other developers to
|
|
||||||
incorporate. Many developers of free software are heartened and
|
|
||||||
encouraged by the resulting cooperation. However, in the case of
|
|
||||||
software used on network servers, this result may fail to come about.
|
|
||||||
The GNU General Public License permits making a modified version and
|
|
||||||
letting the public access it on a server without ever releasing its
|
|
||||||
source code to the public.
|
|
||||||
|
|
||||||
The GNU Affero General Public License is designed specifically to
|
|
||||||
ensure that, in such cases, the modified source code becomes available
|
|
||||||
to the community. It requires the operator of a network server to
|
|
||||||
provide the source code of the modified version running there to the
|
|
||||||
users of that server. Therefore, public use of a modified version, on
|
|
||||||
a publicly accessible server, gives the public access to the source
|
|
||||||
code of the modified version.
|
|
||||||
|
|
||||||
An older license, called the Affero General Public License and
|
|
||||||
published by Affero, was designed to accomplish similar goals. This is
|
|
||||||
a different license, not a version of the Affero GPL, but Affero has
|
|
||||||
released a new version of the Affero GPL which permits relicensing under
|
|
||||||
this license.
|
|
||||||
|
|
||||||
The precise terms and conditions for copying, distribution and
|
|
||||||
modification follow.
|
|
||||||
|
|
||||||
TERMS AND CONDITIONS
|
|
||||||
|
|
||||||
0. Definitions.
|
|
||||||
|
|
||||||
"This License" refers to version 3 of the GNU Affero General Public License.
|
|
||||||
|
|
||||||
"Copyright" also means copyright-like laws that apply to other kinds of
|
|
||||||
works, such as semiconductor masks.
|
|
||||||
|
|
||||||
"The Program" refers to any copyrightable work licensed under this
|
|
||||||
License. Each licensee is addressed as "you". "Licensees" and
|
|
||||||
"recipients" may be individuals or organizations.
|
|
||||||
|
|
||||||
To "modify" a work means to copy from or adapt all or part of the work
|
|
||||||
in a fashion requiring copyright permission, other than the making of an
|
|
||||||
exact copy. The resulting work is called a "modified version" of the
|
|
||||||
earlier work or a work "based on" the earlier work.
|
|
||||||
|
|
||||||
A "covered work" means either the unmodified Program or a work based
|
|
||||||
on the Program.
|
|
||||||
|
|
||||||
To "propagate" a work means to do anything with it that, without
|
|
||||||
permission, would make you directly or secondarily liable for
|
|
||||||
infringement under applicable copyright law, except executing it on a
|
|
||||||
computer or modifying a private copy. Propagation includes copying,
|
|
||||||
distribution (with or without modification), making available to the
|
|
||||||
public, and in some countries other activities as well.
|
|
||||||
|
|
||||||
To "convey" a work means any kind of propagation that enables other
|
|
||||||
parties to make or receive copies. Mere interaction with a user through
|
|
||||||
a computer network, with no transfer of a copy, is not conveying.
|
|
||||||
|
|
||||||
An interactive user interface displays "Appropriate Legal Notices"
|
|
||||||
to the extent that it includes a convenient and prominently visible
|
|
||||||
feature that (1) displays an appropriate copyright notice, and (2)
|
|
||||||
tells the user that there is no warranty for the work (except to the
|
|
||||||
extent that warranties are provided), that licensees may convey the
|
|
||||||
work under this License, and how to view a copy of this License. If
|
|
||||||
the interface presents a list of user commands or options, such as a
|
|
||||||
menu, a prominent item in the list meets this criterion.
|
|
||||||
|
|
||||||
1. Source Code.
|
|
||||||
|
|
||||||
The "source code" for a work means the preferred form of the work
|
|
||||||
for making modifications to it. "Object code" means any non-source
|
|
||||||
form of a work.
|
|
||||||
|
|
||||||
A "Standard Interface" means an interface that either is an official
|
|
||||||
standard defined by a recognized standards body, or, in the case of
|
|
||||||
interfaces specified for a particular programming language, one that
|
|
||||||
is widely used among developers working in that language.
|
|
||||||
|
|
||||||
The "System Libraries" of an executable work include anything, other
|
|
||||||
than the work as a whole, that (a) is included in the normal form of
|
|
||||||
packaging a Major Component, but which is not part of that Major
|
|
||||||
Component, and (b) serves only to enable use of the work with that
|
|
||||||
Major Component, or to implement a Standard Interface for which an
|
|
||||||
implementation is available to the public in source code form. A
|
|
||||||
"Major Component", in this context, means a major essential component
|
|
||||||
(kernel, window system, and so on) of the specific operating system
|
|
||||||
(if any) on which the executable work runs, or a compiler used to
|
|
||||||
produce the work, or an object code interpreter used to run it.
|
|
||||||
|
|
||||||
The "Corresponding Source" for a work in object code form means all
|
|
||||||
the source code needed to generate, install, and (for an executable
|
|
||||||
work) run the object code and to modify the work, including scripts to
|
|
||||||
control those activities. However, it does not include the work's
|
|
||||||
System Libraries, or general-purpose tools or generally available free
|
|
||||||
programs which are used unmodified in performing those activities but
|
|
||||||
which are not part of the work. For example, Corresponding Source
|
|
||||||
includes interface definition files associated with source files for
|
|
||||||
the work, and the source code for shared libraries and dynamically
|
|
||||||
linked subprograms that the work is specifically designed to require,
|
|
||||||
such as by intimate data communication or control flow between those
|
|
||||||
subprograms and other parts of the work.
|
|
||||||
|
|
||||||
The Corresponding Source need not include anything that users
|
|
||||||
can regenerate automatically from other parts of the Corresponding
|
|
||||||
Source.
|
|
||||||
|
|
||||||
The Corresponding Source for a work in source code form is that
|
|
||||||
same work.
|
|
||||||
|
|
||||||
2. Basic Permissions.
|
|
||||||
|
|
||||||
All rights granted under this License are granted for the term of
|
|
||||||
copyright on the Program, and are irrevocable provided the stated
|
|
||||||
conditions are met. This License explicitly affirms your unlimited
|
|
||||||
permission to run the unmodified Program. The output from running a
|
|
||||||
covered work is covered by this License only if the output, given its
|
|
||||||
content, constitutes a covered work. This License acknowledges your
|
|
||||||
rights of fair use or other equivalent, as provided by copyright law.
|
|
||||||
|
|
||||||
You may make, run and propagate covered works that you do not
|
|
||||||
convey, without conditions so long as your license otherwise remains
|
|
||||||
in force. You may convey covered works to others for the sole purpose
|
|
||||||
of having them make modifications exclusively for you, or provide you
|
|
||||||
with facilities for running those works, provided that you comply with
|
|
||||||
the terms of this License in conveying all material for which you do
|
|
||||||
not control copyright. Those thus making or running the covered works
|
|
||||||
for you must do so exclusively on your behalf, under your direction
|
|
||||||
and control, on terms that prohibit them from making any copies of
|
|
||||||
your copyrighted material outside their relationship with you.
|
|
||||||
|
|
||||||
Conveying under any other circumstances is permitted solely under
|
|
||||||
the conditions stated below. Sublicensing is not allowed; section 10
|
|
||||||
makes it unnecessary.
|
|
||||||
|
|
||||||
3. Protecting Users' Legal Rights From Anti-Circumvention Law.
|
|
||||||
|
|
||||||
No covered work shall be deemed part of an effective technological
|
|
||||||
measure under any applicable law fulfilling obligations under article
|
|
||||||
11 of the WIPO copyright treaty adopted on 20 December 1996, or
|
|
||||||
similar laws prohibiting or restricting circumvention of such
|
|
||||||
measures.
|
|
||||||
|
|
||||||
When you convey a covered work, you waive any legal power to forbid
|
|
||||||
circumvention of technological measures to the extent such circumvention
|
|
||||||
is effected by exercising rights under this License with respect to
|
|
||||||
the covered work, and you disclaim any intention to limit operation or
|
|
||||||
modification of the work as a means of enforcing, against the work's
|
|
||||||
users, your or third parties' legal rights to forbid circumvention of
|
|
||||||
technological measures.
|
|
||||||
|
|
||||||
4. Conveying Verbatim Copies.
|
|
||||||
|
|
||||||
You may convey verbatim copies of the Program's source code as you
|
|
||||||
receive it, in any medium, provided that you conspicuously and
|
|
||||||
appropriately publish on each copy an appropriate copyright notice;
|
|
||||||
keep intact all notices stating that this License and any
|
|
||||||
non-permissive terms added in accord with section 7 apply to the code;
|
|
||||||
keep intact all notices of the absence of any warranty; and give all
|
|
||||||
recipients a copy of this License along with the Program.
|
|
||||||
|
|
||||||
You may charge any price or no price for each copy that you convey,
|
|
||||||
and you may offer support or warranty protection for a fee.
|
|
||||||
|
|
||||||
5. Conveying Modified Source Versions.
|
|
||||||
|
|
||||||
You may convey a work based on the Program, or the modifications to
|
|
||||||
produce it from the Program, in the form of source code under the
|
|
||||||
terms of section 4, provided that you also meet all of these conditions:
|
|
||||||
|
|
||||||
a) The work must carry prominent notices stating that you modified
|
|
||||||
it, and giving a relevant date.
|
|
||||||
|
|
||||||
b) The work must carry prominent notices stating that it is
|
|
||||||
released under this License and any conditions added under section
|
|
||||||
7. This requirement modifies the requirement in section 4 to
|
|
||||||
"keep intact all notices".
|
|
||||||
|
|
||||||
c) You must license the entire work, as a whole, under this
|
|
||||||
License to anyone who comes into possession of a copy. This
|
|
||||||
License will therefore apply, along with any applicable section 7
|
|
||||||
additional terms, to the whole of the work, and all its parts,
|
|
||||||
regardless of how they are packaged. This License gives no
|
|
||||||
permission to license the work in any other way, but it does not
|
|
||||||
invalidate such permission if you have separately received it.
|
|
||||||
|
|
||||||
d) If the work has interactive user interfaces, each must display
|
|
||||||
Appropriate Legal Notices; however, if the Program has interactive
|
|
||||||
interfaces that do not display Appropriate Legal Notices, your
|
|
||||||
work need not make them do so.
|
|
||||||
|
|
||||||
A compilation of a covered work with other separate and independent
|
|
||||||
works, which are not by their nature extensions of the covered work,
|
|
||||||
and which are not combined with it such as to form a larger program,
|
|
||||||
in or on a volume of a storage or distribution medium, is called an
|
|
||||||
"aggregate" if the compilation and its resulting copyright are not
|
|
||||||
used to limit the access or legal rights of the compilation's users
|
|
||||||
beyond what the individual works permit. Inclusion of a covered work
|
|
||||||
in an aggregate does not cause this License to apply to the other
|
|
||||||
parts of the aggregate.
|
|
||||||
|
|
||||||
6. Conveying Non-Source Forms.
|
|
||||||
|
|
||||||
You may convey a covered work in object code form under the terms
|
|
||||||
of sections 4 and 5, provided that you also convey the
|
|
||||||
machine-readable Corresponding Source under the terms of this License,
|
|
||||||
in one of these ways:
|
|
||||||
|
|
||||||
a) Convey the object code in, or embodied in, a physical product
|
|
||||||
(including a physical distribution medium), accompanied by the
|
|
||||||
Corresponding Source fixed on a durable physical medium
|
|
||||||
customarily used for software interchange.
|
|
||||||
|
|
||||||
b) Convey the object code in, or embodied in, a physical product
|
|
||||||
(including a physical distribution medium), accompanied by a
|
|
||||||
written offer, valid for at least three years and valid for as
|
|
||||||
long as you offer spare parts or customer support for that product
|
|
||||||
model, to give anyone who possesses the object code either (1) a
|
|
||||||
copy of the Corresponding Source for all the software in the
|
|
||||||
product that is covered by this License, on a durable physical
|
|
||||||
medium customarily used for software interchange, for a price no
|
|
||||||
more than your reasonable cost of physically performing this
|
|
||||||
conveying of source, or (2) access to copy the
|
|
||||||
Corresponding Source from a network server at no charge.
|
|
||||||
|
|
||||||
c) Convey individual copies of the object code with a copy of the
|
|
||||||
written offer to provide the Corresponding Source. This
|
|
||||||
alternative is allowed only occasionally and noncommercially, and
|
|
||||||
only if you received the object code with such an offer, in accord
|
|
||||||
with subsection 6b.
|
|
||||||
|
|
||||||
d) Convey the object code by offering access from a designated
|
|
||||||
place (gratis or for a charge), and offer equivalent access to the
|
|
||||||
Corresponding Source in the same way through the same place at no
|
|
||||||
further charge. You need not require recipients to copy the
|
|
||||||
Corresponding Source along with the object code. If the place to
|
|
||||||
copy the object code is a network server, the Corresponding Source
|
|
||||||
may be on a different server (operated by you or a third party)
|
|
||||||
that supports equivalent copying facilities, provided you maintain
|
|
||||||
clear directions next to the object code saying where to find the
|
|
||||||
Corresponding Source. Regardless of what server hosts the
|
|
||||||
Corresponding Source, you remain obligated to ensure that it is
|
|
||||||
available for as long as needed to satisfy these requirements.
|
|
||||||
|
|
||||||
e) Convey the object code using peer-to-peer transmission, provided
|
|
||||||
you inform other peers where the object code and Corresponding
|
|
||||||
Source of the work are being offered to the general public at no
|
|
||||||
charge under subsection 6d.
|
|
||||||
|
|
||||||
A separable portion of the object code, whose source code is excluded
|
|
||||||
from the Corresponding Source as a System Library, need not be
|
|
||||||
included in conveying the object code work.
|
|
||||||
|
|
||||||
A "User Product" is either (1) a "consumer product", which means any
|
|
||||||
tangible personal property which is normally used for personal, family,
|
|
||||||
or household purposes, or (2) anything designed or sold for incorporation
|
|
||||||
into a dwelling. In determining whether a product is a consumer product,
|
|
||||||
doubtful cases shall be resolved in favor of coverage. For a particular
|
|
||||||
product received by a particular user, "normally used" refers to a
|
|
||||||
typical or common use of that class of product, regardless of the status
|
|
||||||
of the particular user or of the way in which the particular user
|
|
||||||
actually uses, or expects or is expected to use, the product. A product
|
|
||||||
is a consumer product regardless of whether the product has substantial
|
|
||||||
commercial, industrial or non-consumer uses, unless such uses represent
|
|
||||||
the only significant mode of use of the product.
|
|
||||||
|
|
||||||
"Installation Information" for a User Product means any methods,
|
|
||||||
procedures, authorization keys, or other information required to install
|
|
||||||
and execute modified versions of a covered work in that User Product from
|
|
||||||
a modified version of its Corresponding Source. The information must
|
|
||||||
suffice to ensure that the continued functioning of the modified object
|
|
||||||
code is in no case prevented or interfered with solely because
|
|
||||||
modification has been made.
|
|
||||||
|
|
||||||
If you convey an object code work under this section in, or with, or
|
|
||||||
specifically for use in, a User Product, and the conveying occurs as
|
|
||||||
part of a transaction in which the right of possession and use of the
|
|
||||||
User Product is transferred to the recipient in perpetuity or for a
|
|
||||||
fixed term (regardless of how the transaction is characterized), the
|
|
||||||
Corresponding Source conveyed under this section must be accompanied
|
|
||||||
by the Installation Information. But this requirement does not apply
|
|
||||||
if neither you nor any third party retains the ability to install
|
|
||||||
modified object code on the User Product (for example, the work has
|
|
||||||
been installed in ROM).
|
|
||||||
|
|
||||||
The requirement to provide Installation Information does not include a
|
|
||||||
requirement to continue to provide support service, warranty, or updates
|
|
||||||
for a work that has been modified or installed by the recipient, or for
|
|
||||||
the User Product in which it has been modified or installed. Access to a
|
|
||||||
network may be denied when the modification itself materially and
|
|
||||||
adversely affects the operation of the network or violates the rules and
|
|
||||||
protocols for communication across the network.
|
|
||||||
|
|
||||||
Corresponding Source conveyed, and Installation Information provided,
|
|
||||||
in accord with this section must be in a format that is publicly
|
|
||||||
documented (and with an implementation available to the public in
|
|
||||||
source code form), and must require no special password or key for
|
|
||||||
unpacking, reading or copying.
|
|
||||||
|
|
||||||
7. Additional Terms.
|
|
||||||
|
|
||||||
"Additional permissions" are terms that supplement the terms of this
|
|
||||||
License by making exceptions from one or more of its conditions.
|
|
||||||
Additional permissions that are applicable to the entire Program shall
|
|
||||||
be treated as though they were included in this License, to the extent
|
|
||||||
that they are valid under applicable law. If additional permissions
|
|
||||||
apply only to part of the Program, that part may be used separately
|
|
||||||
under those permissions, but the entire Program remains governed by
|
|
||||||
this License without regard to the additional permissions.
|
|
||||||
|
|
||||||
When you convey a copy of a covered work, you may at your option
|
|
||||||
remove any additional permissions from that copy, or from any part of
|
|
||||||
it. (Additional permissions may be written to require their own
|
|
||||||
removal in certain cases when you modify the work.) You may place
|
|
||||||
additional permissions on material, added by you to a covered work,
|
|
||||||
for which you have or can give appropriate copyright permission.
|
|
||||||
|
|
||||||
Notwithstanding any other provision of this License, for material you
|
|
||||||
add to a covered work, you may (if authorized by the copyright holders of
|
|
||||||
that material) supplement the terms of this License with terms:
|
|
||||||
|
|
||||||
a) Disclaiming warranty or limiting liability differently from the
|
|
||||||
terms of sections 15 and 16 of this License; or
|
|
||||||
|
|
||||||
b) Requiring preservation of specified reasonable legal notices or
|
|
||||||
author attributions in that material or in the Appropriate Legal
|
|
||||||
Notices displayed by works containing it; or
|
|
||||||
|
|
||||||
c) Prohibiting misrepresentation of the origin of that material, or
|
|
||||||
requiring that modified versions of such material be marked in
|
|
||||||
reasonable ways as different from the original version; or
|
|
||||||
|
|
||||||
d) Limiting the use for publicity purposes of names of licensors or
|
|
||||||
authors of the material; or
|
|
||||||
|
|
||||||
e) Declining to grant rights under trademark law for use of some
|
|
||||||
trade names, trademarks, or service marks; or
|
|
||||||
|
|
||||||
f) Requiring indemnification of licensors and authors of that
|
|
||||||
material by anyone who conveys the material (or modified versions of
|
|
||||||
it) with contractual assumptions of liability to the recipient, for
|
|
||||||
any liability that these contractual assumptions directly impose on
|
|
||||||
those licensors and authors.
|
|
||||||
|
|
||||||
All other non-permissive additional terms are considered "further
|
|
||||||
restrictions" within the meaning of section 10. If the Program as you
|
|
||||||
received it, or any part of it, contains a notice stating that it is
|
|
||||||
governed by this License along with a term that is a further
|
|
||||||
restriction, you may remove that term. If a license document contains
|
|
||||||
a further restriction but permits relicensing or conveying under this
|
|
||||||
License, you may add to a covered work material governed by the terms
|
|
||||||
of that license document, provided that the further restriction does
|
|
||||||
not survive such relicensing or conveying.
|
|
||||||
|
|
||||||
If you add terms to a covered work in accord with this section, you
|
|
||||||
must place, in the relevant source files, a statement of the
|
|
||||||
additional terms that apply to those files, or a notice indicating
|
|
||||||
where to find the applicable terms.
|
|
||||||
|
|
||||||
Additional terms, permissive or non-permissive, may be stated in the
|
|
||||||
form of a separately written license, or stated as exceptions;
|
|
||||||
the above requirements apply either way.
|
|
||||||
|
|
||||||
8. Termination.
|
|
||||||
|
|
||||||
You may not propagate or modify a covered work except as expressly
|
|
||||||
provided under this License. Any attempt otherwise to propagate or
|
|
||||||
modify it is void, and will automatically terminate your rights under
|
|
||||||
this License (including any patent licenses granted under the third
|
|
||||||
paragraph of section 11).
|
|
||||||
|
|
||||||
However, if you cease all violation of this License, then your
|
|
||||||
license from a particular copyright holder is reinstated (a)
|
|
||||||
provisionally, unless and until the copyright holder explicitly and
|
|
||||||
finally terminates your license, and (b) permanently, if the copyright
|
|
||||||
holder fails to notify you of the violation by some reasonable means
|
|
||||||
prior to 60 days after the cessation.
|
|
||||||
|
|
||||||
Moreover, your license from a particular copyright holder is
|
|
||||||
reinstated permanently if the copyright holder notifies you of the
|
|
||||||
violation by some reasonable means, this is the first time you have
|
|
||||||
received notice of violation of this License (for any work) from that
|
|
||||||
copyright holder, and you cure the violation prior to 30 days after
|
|
||||||
your receipt of the notice.
|
|
||||||
|
|
||||||
Termination of your rights under this section does not terminate the
|
|
||||||
licenses of parties who have received copies or rights from you under
|
|
||||||
this License. If your rights have been terminated and not permanently
|
|
||||||
reinstated, you do not qualify to receive new licenses for the same
|
|
||||||
material under section 10.
|
|
||||||
|
|
||||||
9. Acceptance Not Required for Having Copies.
|
|
||||||
|
|
||||||
You are not required to accept this License in order to receive or
|
|
||||||
run a copy of the Program. Ancillary propagation of a covered work
|
|
||||||
occurring solely as a consequence of using peer-to-peer transmission
|
|
||||||
to receive a copy likewise does not require acceptance. However,
|
|
||||||
nothing other than this License grants you permission to propagate or
|
|
||||||
modify any covered work. These actions infringe copyright if you do
|
|
||||||
not accept this License. Therefore, by modifying or propagating a
|
|
||||||
covered work, you indicate your acceptance of this License to do so.
|
|
||||||
|
|
||||||
10. Automatic Licensing of Downstream Recipients.
|
|
||||||
|
|
||||||
Each time you convey a covered work, the recipient automatically
|
|
||||||
receives a license from the original licensors, to run, modify and
|
|
||||||
propagate that work, subject to this License. You are not responsible
|
|
||||||
for enforcing compliance by third parties with this License.
|
|
||||||
|
|
||||||
An "entity transaction" is a transaction transferring control of an
|
|
||||||
organization, or substantially all assets of one, or subdividing an
|
|
||||||
organization, or merging organizations. If propagation of a covered
|
|
||||||
work results from an entity transaction, each party to that
|
|
||||||
transaction who receives a copy of the work also receives whatever
|
|
||||||
licenses to the work the party's predecessor in interest had or could
|
|
||||||
give under the previous paragraph, plus a right to possession of the
|
|
||||||
Corresponding Source of the work from the predecessor in interest, if
|
|
||||||
the predecessor has it or can get it with reasonable efforts.
|
|
||||||
|
|
||||||
You may not impose any further restrictions on the exercise of the
|
|
||||||
rights granted or affirmed under this License. For example, you may
|
|
||||||
not impose a license fee, royalty, or other charge for exercise of
|
|
||||||
rights granted under this License, and you may not initiate litigation
|
|
||||||
(including a cross-claim or counterclaim in a lawsuit) alleging that
|
|
||||||
any patent claim is infringed by making, using, selling, offering for
|
|
||||||
sale, or importing the Program or any portion of it.
|
|
||||||
|
|
||||||
11. Patents.
|
|
||||||
|
|
||||||
A "contributor" is a copyright holder who authorizes use under this
|
|
||||||
License of the Program or a work on which the Program is based. The
|
|
||||||
work thus licensed is called the contributor's "contributor version".
|
|
||||||
|
|
||||||
A contributor's "essential patent claims" are all patent claims
|
|
||||||
owned or controlled by the contributor, whether already acquired or
|
|
||||||
hereafter acquired, that would be infringed by some manner, permitted
|
|
||||||
by this License, of making, using, or selling its contributor version,
|
|
||||||
but do not include claims that would be infringed only as a
|
|
||||||
consequence of further modification of the contributor version. For
|
|
||||||
purposes of this definition, "control" includes the right to grant
|
|
||||||
patent sublicenses in a manner consistent with the requirements of
|
|
||||||
this License.
|
|
||||||
|
|
||||||
Each contributor grants you a non-exclusive, worldwide, royalty-free
|
|
||||||
patent license under the contributor's essential patent claims, to
|
|
||||||
make, use, sell, offer for sale, import and otherwise run, modify and
|
|
||||||
propagate the contents of its contributor version.
|
|
||||||
|
|
||||||
In the following three paragraphs, a "patent license" is any express
|
|
||||||
agreement or commitment, however denominated, not to enforce a patent
|
|
||||||
(such as an express permission to practice a patent or covenant not to
|
|
||||||
sue for patent infringement). To "grant" such a patent license to a
|
|
||||||
party means to make such an agreement or commitment not to enforce a
|
|
||||||
patent against the party.
|
|
||||||
|
|
||||||
If you convey a covered work, knowingly relying on a patent license,
|
|
||||||
and the Corresponding Source of the work is not available for anyone
|
|
||||||
to copy, free of charge and under the terms of this License, through a
|
|
||||||
publicly available network server or other readily accessible means,
|
|
||||||
then you must either (1) cause the Corresponding Source to be so
|
|
||||||
available, or (2) arrange to deprive yourself of the benefit of the
|
|
||||||
patent license for this particular work, or (3) arrange, in a manner
|
|
||||||
consistent with the requirements of this License, to extend the patent
|
|
||||||
license to downstream recipients. "Knowingly relying" means you have
|
|
||||||
actual knowledge that, but for the patent license, your conveying the
|
|
||||||
covered work in a country, or your recipient's use of the covered work
|
|
||||||
in a country, would infringe one or more identifiable patents in that
|
|
||||||
country that you have reason to believe are valid.
|
|
||||||
|
|
||||||
If, pursuant to or in connection with a single transaction or
|
|
||||||
arrangement, you convey, or propagate by procuring conveyance of, a
|
|
||||||
covered work, and grant a patent license to some of the parties
|
|
||||||
receiving the covered work authorizing them to use, propagate, modify
|
|
||||||
or convey a specific copy of the covered work, then the patent license
|
|
||||||
you grant is automatically extended to all recipients of the covered
|
|
||||||
work and works based on it.
|
|
||||||
|
|
||||||
A patent license is "discriminatory" if it does not include within
|
|
||||||
the scope of its coverage, prohibits the exercise of, or is
|
|
||||||
conditioned on the non-exercise of one or more of the rights that are
|
|
||||||
specifically granted under this License. You may not convey a covered
|
|
||||||
work if you are a party to an arrangement with a third party that is
|
|
||||||
in the business of distributing software, under which you make payment
|
|
||||||
to the third party based on the extent of your activity of conveying
|
|
||||||
the work, and under which the third party grants, to any of the
|
|
||||||
parties who would receive the covered work from you, a discriminatory
|
|
||||||
patent license (a) in connection with copies of the covered work
|
|
||||||
conveyed by you (or copies made from those copies), or (b) primarily
|
|
||||||
for and in connection with specific products or compilations that
|
|
||||||
contain the covered work, unless you entered into that arrangement,
|
|
||||||
or that patent license was granted, prior to 28 March 2007.
|
|
||||||
|
|
||||||
Nothing in this License shall be construed as excluding or limiting
|
|
||||||
any implied license or other defenses to infringement that may
|
|
||||||
otherwise be available to you under applicable patent law.
|
|
||||||
|
|
||||||
12. No Surrender of Others' Freedom.
|
|
||||||
|
|
||||||
If conditions are imposed on you (whether by court order, agreement or
|
|
||||||
otherwise) that contradict the conditions of this License, they do not
|
|
||||||
excuse you from the conditions of this License. If you cannot convey a
|
|
||||||
covered work so as to satisfy simultaneously your obligations under this
|
|
||||||
License and any other pertinent obligations, then as a consequence you may
|
|
||||||
not convey it at all. For example, if you agree to terms that obligate you
|
|
||||||
to collect a royalty for further conveying from those to whom you convey
|
|
||||||
the Program, the only way you could satisfy both those terms and this
|
|
||||||
License would be to refrain entirely from conveying the Program.
|
|
||||||
|
|
||||||
13. Remote Network Interaction; Use with the GNU General Public License.
|
|
||||||
|
|
||||||
Notwithstanding any other provision of this License, if you modify the
|
|
||||||
Program, your modified version must prominently offer all users
|
|
||||||
interacting with it remotely through a computer network (if your version
|
|
||||||
supports such interaction) an opportunity to receive the Corresponding
|
|
||||||
Source of your version by providing access to the Corresponding Source
|
|
||||||
from a network server at no charge, through some standard or customary
|
|
||||||
means of facilitating copying of software. This Corresponding Source
|
|
||||||
shall include the Corresponding Source for any work covered by version 3
|
|
||||||
of the GNU General Public License that is incorporated pursuant to the
|
|
||||||
following paragraph.
|
|
||||||
|
|
||||||
Notwithstanding any other provision of this License, you have
|
|
||||||
permission to link or combine any covered work with a work licensed
|
|
||||||
under version 3 of the GNU General Public License into a single
|
|
||||||
combined work, and to convey the resulting work. The terms of this
|
|
||||||
License will continue to apply to the part which is the covered work,
|
|
||||||
but the work with which it is combined will remain governed by version
|
|
||||||
3 of the GNU General Public License.
|
|
||||||
|
|
||||||
14. Revised Versions of this License.
|
|
||||||
|
|
||||||
The Free Software Foundation may publish revised and/or new versions of
|
|
||||||
the GNU Affero General Public License from time to time. Such new versions
|
|
||||||
will be similar in spirit to the present version, but may differ in detail to
|
|
||||||
address new problems or concerns.
|
|
||||||
|
|
||||||
Each version is given a distinguishing version number. If the
|
|
||||||
Program specifies that a certain numbered version of the GNU Affero General
|
|
||||||
Public License "or any later version" applies to it, you have the
|
|
||||||
option of following the terms and conditions either of that numbered
|
|
||||||
version or of any later version published by the Free Software
|
|
||||||
Foundation. If the Program does not specify a version number of the
|
|
||||||
GNU Affero General Public License, you may choose any version ever published
|
|
||||||
by the Free Software Foundation.
|
|
||||||
|
|
||||||
If the Program specifies that a proxy can decide which future
|
|
||||||
versions of the GNU Affero General Public License can be used, that proxy's
|
|
||||||
public statement of acceptance of a version permanently authorizes you
|
|
||||||
to choose that version for the Program.
|
|
||||||
|
|
||||||
Later license versions may give you additional or different
|
|
||||||
permissions. However, no additional obligations are imposed on any
|
|
||||||
author or copyright holder as a result of your choosing to follow a
|
|
||||||
later version.
|
|
||||||
|
|
||||||
15. Disclaimer of Warranty.
|
|
||||||
|
|
||||||
THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY
|
|
||||||
APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT
|
|
||||||
HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY
|
|
||||||
OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
|
|
||||||
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
|
|
||||||
PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM
|
|
||||||
IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF
|
|
||||||
ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
|
|
||||||
|
|
||||||
16. Limitation of Liability.
|
|
||||||
|
|
||||||
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING
|
|
||||||
WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MODIFIES AND/OR CONVEYS
|
|
||||||
THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY
|
|
||||||
GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE
|
|
||||||
USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF
|
|
||||||
DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD
|
|
||||||
PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS),
|
|
||||||
EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF
|
|
||||||
SUCH DAMAGES.
|
|
||||||
|
|
||||||
17. Interpretation of Sections 15 and 16.
|
|
||||||
|
|
||||||
If the disclaimer of warranty and limitation of liability provided
|
|
||||||
above cannot be given local legal effect according to their terms,
|
|
||||||
reviewing courts shall apply local law that most closely approximates
|
|
||||||
an absolute waiver of all civil liability in connection with the
|
|
||||||
Program, unless a warranty or assumption of liability accompanies a
|
|
||||||
copy of the Program in return for a fee.
|
|
||||||
|
|
||||||
END OF TERMS AND CONDITIONS
|
|
||||||
|
|
||||||
How to Apply These Terms to Your New Programs
|
|
||||||
|
|
||||||
If you develop a new program, and you want it to be of the greatest
|
|
||||||
possible use to the public, the best way to achieve this is to make it
|
|
||||||
free software which everyone can redistribute and change under these terms.
|
|
||||||
|
|
||||||
To do so, attach the following notices to the program. It is safest
|
|
||||||
to attach them to the start of each source file to most effectively
|
|
||||||
state the exclusion of warranty; and each file should have at least
|
|
||||||
the "copyright" line and a pointer to where the full notice is found.
|
|
||||||
|
|
||||||
<one line to give the program's name and a brief idea of what it does.>
|
|
||||||
Copyright (C) <year> <name of author>
|
|
||||||
|
|
||||||
This program is free software: you can redistribute it and/or modify
|
|
||||||
it under the terms of the GNU Affero General Public License as published
|
|
||||||
by the Free Software Foundation, either version 3 of the License, or
|
|
||||||
(at your option) any later version.
|
|
||||||
|
|
||||||
This program is distributed in the hope that it will be useful,
|
|
||||||
but WITHOUT ANY WARRANTY; without even the implied warranty of
|
|
||||||
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
|
|
||||||
GNU Affero General Public License for more details.
|
|
||||||
|
|
||||||
You should have received a copy of the GNU Affero General Public License
|
|
||||||
along with this program. If not, see <https://www.gnu.org/licenses/>.
|
|
||||||
|
|
||||||
Also add information on how to contact you by electronic and paper mail.
|
|
||||||
|
|
||||||
If your software can interact with users remotely through a computer
|
|
||||||
network, you should also make sure that it provides a way for users to
|
|
||||||
get its source. For example, if your program is a web application, its
|
|
||||||
interface could display a "Source" link that leads users to an archive
|
|
||||||
of the code. There are many ways you could offer source, and different
|
|
||||||
solutions will be better for different programs; see section 13 for the
|
|
||||||
specific requirements.
|
|
||||||
|
|
||||||
You should also get your employer (if you work as a programmer) or school,
|
|
||||||
if any, to sign a "copyright disclaimer" for the program, if necessary.
|
|
||||||
For more information on this, and how to apply and follow the GNU AGPL, see
|
|
||||||
<https://www.gnu.org/licenses/>.
|
|
||||||
@@ -1,44 +0,0 @@
|
|||||||
=========================
|
|
||||||
helpdesk_portal_visio_url
|
|
||||||
=========================
|
|
||||||
|
|
||||||
add visio url to user portal view
|
|
||||||
|
|
||||||
Installation
|
|
||||||
============
|
|
||||||
|
|
||||||
Use Odoo normal module installation procedure to install
|
|
||||||
``helpdesk_portal_visio_url``.
|
|
||||||
|
|
||||||
Known issues / Roadmap
|
|
||||||
======================
|
|
||||||
|
|
||||||
None yet.
|
|
||||||
|
|
||||||
Bug Tracker
|
|
||||||
===========
|
|
||||||
|
|
||||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk_portal_visio_url/issues>`_. In case of
|
|
||||||
trouble, please check there if your issue has already been
|
|
||||||
reported. If you spotted it first, help us smashing it by providing a
|
|
||||||
detailed and welcomed feedback.
|
|
||||||
|
|
||||||
Credits
|
|
||||||
=======
|
|
||||||
|
|
||||||
Contributors
|
|
||||||
------------
|
|
||||||
|
|
||||||
* `Boris Gallet <mailto:boris.gallet@elabore.coop>`
|
|
||||||
|
|
||||||
Funders
|
|
||||||
-------
|
|
||||||
|
|
||||||
The development of this module has been financially supported by:
|
|
||||||
* Elabore (https://elabore.coop)
|
|
||||||
|
|
||||||
|
|
||||||
Maintainer
|
|
||||||
----------
|
|
||||||
|
|
||||||
This module is maintained by Elabore.
|
|
||||||
@@ -1 +0,0 @@
|
|||||||
from . import models
|
|
||||||
@@ -1,32 +0,0 @@
|
|||||||
# Copyright 2025 Boris Gallet ()
|
|
||||||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
|
||||||
|
|
||||||
{
|
|
||||||
"name": "helpdesk_portal_extra_links",
|
|
||||||
"version": "16.0.1.0.0",
|
|
||||||
"author": "Elabore",
|
|
||||||
"website": "https://elabore.coop",
|
|
||||||
"maintainer": "Boris Gallet",
|
|
||||||
"license": "AGPL-3",
|
|
||||||
"category": "Tools",
|
|
||||||
"summary": "add extra links to user portal as visio url and wiki url",
|
|
||||||
# any module necessary for this one to work correctly
|
|
||||||
"depends": [
|
|
||||||
"base",
|
|
||||||
],
|
|
||||||
"qweb": [],
|
|
||||||
"external_dependencies": {
|
|
||||||
"python": [],
|
|
||||||
},
|
|
||||||
# always loaded
|
|
||||||
"data": ["views/res_partner_views.xml", "views/portal_my_home_template.xml"],
|
|
||||||
# only loaded in demonstration mode
|
|
||||||
"demo": [],
|
|
||||||
"js": [],
|
|
||||||
"css": [],
|
|
||||||
"installable": True,
|
|
||||||
# Install this module automatically if all dependency have been previously
|
|
||||||
# and independently installed. Used for synergetic or glue modules.
|
|
||||||
"auto_install": False,
|
|
||||||
"application": False,
|
|
||||||
}
|
|
||||||
@@ -1,55 +0,0 @@
|
|||||||
# Translation of Odoo Server.
|
|
||||||
# This file contains the translation of the following modules:
|
|
||||||
# * helpdesk_portal_extra_links
|
|
||||||
#
|
|
||||||
msgid ""
|
|
||||||
msgstr ""
|
|
||||||
"Project-Id-Version: Odoo Server 16.0\n"
|
|
||||||
"Report-Msgid-Bugs-To: \n"
|
|
||||||
"POT-Creation-Date: 2025-10-21 14:18+0000\n"
|
|
||||||
"PO-Revision-Date: 2025-10-21 14:18+0000\n"
|
|
||||||
"Last-Translator: \n"
|
|
||||||
"Language-Team: \n"
|
|
||||||
"MIME-Version: 1.0\n"
|
|
||||||
"Content-Type: text/plain; charset=UTF-8\n"
|
|
||||||
"Content-Transfer-Encoding: \n"
|
|
||||||
"Plural-Forms: \n"
|
|
||||||
|
|
||||||
#. module: helpdesk_portal_extra_links
|
|
||||||
#: model:ir.model,name:helpdesk_portal_extra_links.model_res_partner
|
|
||||||
msgid "Contact"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_portal_extra_links
|
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_extra_links.portal_my_home_helpdesk_extra_links
|
|
||||||
msgid "Gare centrale :"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_portal_extra_links
|
|
||||||
#: model_terms:ir.ui.view,arch_db:helpdesk_portal_extra_links.portal_my_home_helpdesk_extra_links
|
|
||||||
msgid "Salle de viso :"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#. module: helpdesk_portal_extra_links
|
|
||||||
#: model:ir.model.fields,help:helpdesk_portal_extra_links.field_res_partner__visio_url
|
|
||||||
#: model:ir.model.fields,help:helpdesk_portal_extra_links.field_res_users__visio_url
|
|
||||||
msgid "URL for Visio meetings associated with this company."
|
|
||||||
msgstr "URL pour les réunions en visio associé à cette société"
|
|
||||||
|
|
||||||
#. module: helpdesk_portal_extra_links
|
|
||||||
#: model:ir.model.fields,help:helpdesk_portal_extra_links.field_res_partner__wiki_homepage_url
|
|
||||||
#: model:ir.model.fields,help:helpdesk_portal_extra_links.field_res_users__wiki_homepage_url
|
|
||||||
msgid "URL for the Wiki homepage associated with this company."
|
|
||||||
msgstr "URL pour le lien vers la Gare centrale (wiki)"
|
|
||||||
|
|
||||||
#. module: helpdesk_portal_extra_links
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_portal_extra_links.field_res_partner__visio_url
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_portal_extra_links.field_res_users__visio_url
|
|
||||||
msgid "Visio URL"
|
|
||||||
msgstr "URL visio"
|
|
||||||
|
|
||||||
#. module: helpdesk_portal_extra_links
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_portal_extra_links.field_res_partner__wiki_homepage_url
|
|
||||||
#: model:ir.model.fields,field_description:helpdesk_portal_extra_links.field_res_users__wiki_homepage_url
|
|
||||||
msgid "Wiki Homepage URL"
|
|
||||||
msgstr "URL gare centrale"
|
|
||||||
@@ -1 +0,0 @@
|
|||||||
from . import res_partner
|
|
||||||
@@ -1,15 +0,0 @@
|
|||||||
# -*- coding: utf-8 -*-
|
|
||||||
from odoo import fields, models, api
|
|
||||||
|
|
||||||
|
|
||||||
class ResPartner(models.Model):
|
|
||||||
_inherit = "res.partner"
|
|
||||||
|
|
||||||
visio_url = fields.Char(
|
|
||||||
string="Visio URL",
|
|
||||||
help="URL for Visio meetings associated with this company.",
|
|
||||||
)
|
|
||||||
wiki_homepage_url = fields.Char(
|
|
||||||
string="Wiki Homepage URL",
|
|
||||||
help="URL for the Wiki homepage associated with this company.",
|
|
||||||
)
|
|
||||||
@@ -1,35 +0,0 @@
|
|||||||
<?xml version="1.0" encoding="UTF-8"?>
|
|
||||||
<odoo>
|
|
||||||
|
|
||||||
<!-- Template /my/home -->
|
|
||||||
<template id="portal_my_home_helpdesk_extra_links" name="Portal My Home: extra links" inherit_id="portal.portal_layout" priority="40">
|
|
||||||
<xpath expr="//div[hasclass('o_portal_my_details')]" position="inside">
|
|
||||||
|
|
||||||
<t t-if="user_id.partner_id.parent_id">
|
|
||||||
<t t-if="user_id.partner_id.parent_id.visio_url">
|
|
||||||
<hr class="mt-1 mb-0"/>
|
|
||||||
<div>
|
|
||||||
Salle de visio : <br/>
|
|
||||||
<a t-att-href="user_id.partner_id.parent_id.visio_url" target="_blank">
|
|
||||||
<b><t t-out="user_id.partner_id.parent_id.visio_url" /></b>
|
|
||||||
</a>
|
|
||||||
</div>
|
|
||||||
</t>
|
|
||||||
</t>
|
|
||||||
|
|
||||||
<t t-if="user_id.partner_id.parent_id">
|
|
||||||
<t t-if="user_id.partner_id.parent_id.wiki_homepage_url">
|
|
||||||
<hr class="mt-1 mb-0"/>
|
|
||||||
<div>
|
|
||||||
Gare centrale : <br/>
|
|
||||||
<a t-att-href="user_id.partner_id.parent_id.wiki_homepage_url" target="_blank">
|
|
||||||
<b><t t-out="user_id.partner_id.parent_id.wiki_homepage_url" /></b>
|
|
||||||
</a>
|
|
||||||
</div>
|
|
||||||
</t>
|
|
||||||
</t>
|
|
||||||
|
|
||||||
</xpath>
|
|
||||||
</template>
|
|
||||||
|
|
||||||
</odoo>
|
|
||||||
@@ -1,14 +0,0 @@
|
|||||||
<?xml version="1.0" encoding="utf-8" ?>
|
|
||||||
<odoo>
|
|
||||||
<record id="view_partner_form" model="ir.ui.view">
|
|
||||||
<field name="name">res.partner.form.heldesk.extra.fields</field>
|
|
||||||
<field name="model">res.partner</field>
|
|
||||||
<field name="inherit_id" ref="base.view_partner_form" />
|
|
||||||
<field name="arch" type="xml">
|
|
||||||
<field name="category_id" position="after">
|
|
||||||
<field name="visio_url" attrs="{'invisible': [('is_company', '=', False)]}"/>
|
|
||||||
<field name="wiki_homepage_url" attrs="{'invisible': [('is_company', '=', False)]}"/>
|
|
||||||
</field>
|
|
||||||
</field>
|
|
||||||
</record>
|
|
||||||
</odoo>
|
|
||||||
2
helpdesk_portal_ticket_custom/.gitignore
vendored
2
helpdesk_portal_ticket_custom/.gitignore
vendored
@@ -1,2 +0,0 @@
|
|||||||
*.*~
|
|
||||||
*pyc
|
|
||||||
@@ -1,37 +0,0 @@
|
|||||||
====================================
|
|
||||||
helpdesk_portal_ticket_custom
|
|
||||||
====================================
|
|
||||||
|
|
||||||
Customization for ticket portal view.
|
|
||||||
|
|
||||||
# Installation
|
|
||||||
|
|
||||||
Use Odoo normal module installation procedure to install
|
|
||||||
`helpdesk_portal_ticket_custom`.
|
|
||||||
|
|
||||||
# Known issues / Roadmap
|
|
||||||
|
|
||||||
None yet.
|
|
||||||
|
|
||||||
# Bug Tracker
|
|
||||||
|
|
||||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
|
|
||||||
trouble, please check there if your issue has already been
|
|
||||||
reported. If you spotted it first, help us smashing it by providing a
|
|
||||||
detailed and welcomed feedback.
|
|
||||||
|
|
||||||
# Credits
|
|
||||||
|
|
||||||
## Contributors
|
|
||||||
|
|
||||||
- Joris Scampucci
|
|
||||||
|
|
||||||
## Funders
|
|
||||||
|
|
||||||
The development of this module has been financially supported by:
|
|
||||||
|
|
||||||
- Elabore (https://elabore.coop)
|
|
||||||
|
|
||||||
## Maintainer
|
|
||||||
|
|
||||||
This module is maintained by Elabore.
|
|
||||||
@@ -1 +0,0 @@
|
|||||||
from . import models
|
|
||||||
@@ -1,35 +0,0 @@
|
|||||||
# Copyright 2024 Joris Scampucci" (Elabore)
|
|
||||||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
|
||||||
|
|
||||||
{
|
|
||||||
"name": "helpdesk_portal_ticket_custom",
|
|
||||||
"version": "16.0.1.0.0",
|
|
||||||
"author": "Elabore",
|
|
||||||
"website": "https://elabore.coop",
|
|
||||||
"maintainer": "Joris Scampucci",
|
|
||||||
"license": "AGPL-3",
|
|
||||||
"category": "Tools",
|
|
||||||
"summary": "Customization for ticket portal view.",
|
|
||||||
# any module necessary for this one to work correctly
|
|
||||||
"depends": [
|
|
||||||
"base",
|
|
||||||
"helpdesk_mgmt",
|
|
||||||
],
|
|
||||||
"qweb": [],
|
|
||||||
"external_dependencies": {
|
|
||||||
"python": [],
|
|
||||||
},
|
|
||||||
# always loaded
|
|
||||||
"data": [
|
|
||||||
"views/portal_ticket_views.xml",
|
|
||||||
],
|
|
||||||
# only loaded in demonstration mode
|
|
||||||
"demo": [],
|
|
||||||
"js": [],
|
|
||||||
"css": [],
|
|
||||||
"installable": True,
|
|
||||||
# Install this module automatically if all dependency have been previously
|
|
||||||
# and independently installed. Used for synergetic or glue modules.
|
|
||||||
"auto_install": False,
|
|
||||||
"application": False,
|
|
||||||
}
|
|
||||||
@@ -1 +0,0 @@
|
|||||||
from . import myaccount
|
|
||||||
@@ -1,149 +0,0 @@
|
|||||||
from collections import OrderedDict
|
|
||||||
from operator import itemgetter
|
|
||||||
|
|
||||||
from odoo import _, http
|
|
||||||
from odoo.http import request
|
|
||||||
from odoo.osv.expression import AND
|
|
||||||
from odoo.tools import groupby as groupbyelem
|
|
||||||
|
|
||||||
from odoo.addons.portal.controllers.portal import CustomerPortal
|
|
||||||
from odoo.addons.portal.controllers.portal import pager as portal_pager
|
|
||||||
|
|
||||||
|
|
||||||
class CustomerPortalHelpdesk(CustomerPortal):
|
|
||||||
_inherit = "helpdesk_mgmt.myaccount"
|
|
||||||
|
|
||||||
@http.route(
|
|
||||||
["/my/tickets", "/my/tickets/page/<int:page>"],
|
|
||||||
type="http",
|
|
||||||
auth="user",
|
|
||||||
website=True,
|
|
||||||
)
|
|
||||||
def portal_my_tickets(
|
|
||||||
self,
|
|
||||||
page=1,
|
|
||||||
date_begin=None,
|
|
||||||
date_end=None,
|
|
||||||
sortby=None,
|
|
||||||
filterby=None,
|
|
||||||
search=None,
|
|
||||||
search_in=None,
|
|
||||||
groupby=None,
|
|
||||||
**kw,
|
|
||||||
):
|
|
||||||
HelpdeskTicket = request.env["helpdesk.ticket"]
|
|
||||||
# Avoid error if the user does not have access.
|
|
||||||
if not HelpdeskTicket.check_access_rights("read", raise_exception=False):
|
|
||||||
return request.redirect("/my")
|
|
||||||
|
|
||||||
values = self._prepare_portal_layout_values()
|
|
||||||
|
|
||||||
searchbar_sortings = self._ticket_get_searchbar_sortings()
|
|
||||||
searchbar_sortings = dict(
|
|
||||||
sorted(
|
|
||||||
self._ticket_get_searchbar_sortings().items(),
|
|
||||||
key=lambda item: item[1]["sequence"],
|
|
||||||
)
|
|
||||||
)
|
|
||||||
|
|
||||||
searchbar_filters = {
|
|
||||||
"all": {"label": _("All"), "domain": []},
|
|
||||||
"closed": {"label": _("Ouvert"), "domain": [("closed", "=", False)]},
|
|
||||||
}
|
|
||||||
for stage in request.env["helpdesk.ticket.stage"].search([]):
|
|
||||||
searchbar_filters[str(stage.id)] = {
|
|
||||||
"label": stage.name,
|
|
||||||
"domain": [("stage_id", "=", stage.id)],
|
|
||||||
}
|
|
||||||
|
|
||||||
searchbar_inputs = self._ticket_get_searchbar_inputs()
|
|
||||||
searchbar_groupby = self._ticket_get_searchbar_groupby()
|
|
||||||
|
|
||||||
if not sortby:
|
|
||||||
sortby = "date"
|
|
||||||
order = searchbar_sortings[sortby]["order"]
|
|
||||||
|
|
||||||
if not filterby:
|
|
||||||
filterby = "closed"
|
|
||||||
domain = searchbar_filters.get(filterby, searchbar_filters.get("all"))["domain"]
|
|
||||||
|
|
||||||
if not groupby:
|
|
||||||
groupby = "stage"
|
|
||||||
|
|
||||||
if date_begin and date_end:
|
|
||||||
domain += [
|
|
||||||
("create_date", ">", date_begin),
|
|
||||||
("create_date", "<=", date_end),
|
|
||||||
]
|
|
||||||
|
|
||||||
if not search_in:
|
|
||||||
search_in = "all"
|
|
||||||
if search:
|
|
||||||
domain += self._ticket_get_search_domain(search_in, search)
|
|
||||||
|
|
||||||
domain = AND(
|
|
||||||
[
|
|
||||||
domain,
|
|
||||||
request.env["ir.rule"]._compute_domain(HelpdeskTicket._name, "read"),
|
|
||||||
]
|
|
||||||
)
|
|
||||||
|
|
||||||
# count for pager
|
|
||||||
ticket_count = HelpdeskTicket.search_count(domain)
|
|
||||||
# pager
|
|
||||||
pager = portal_pager(
|
|
||||||
url="/my/tickets",
|
|
||||||
url_args={
|
|
||||||
"date_begin": date_begin,
|
|
||||||
"date_end": date_end,
|
|
||||||
"sortby": sortby,
|
|
||||||
"filterby": filterby,
|
|
||||||
"groupby": groupby,
|
|
||||||
"search": search,
|
|
||||||
"search_in": search_in,
|
|
||||||
},
|
|
||||||
total=ticket_count,
|
|
||||||
page=page,
|
|
||||||
step=self._items_per_page,
|
|
||||||
)
|
|
||||||
|
|
||||||
order = self._ticket_get_order(order, groupby)
|
|
||||||
tickets = HelpdeskTicket.search(
|
|
||||||
domain,
|
|
||||||
order=order,
|
|
||||||
limit=self._items_per_page,
|
|
||||||
offset=pager["offset"],
|
|
||||||
)
|
|
||||||
request.session["my_tickets_history"] = tickets.ids[:100]
|
|
||||||
|
|
||||||
groupby_mapping = self._ticket_get_groupby_mapping()
|
|
||||||
group = groupby_mapping.get(groupby)
|
|
||||||
if group:
|
|
||||||
grouped_tickets = [
|
|
||||||
request.env["helpdesk.ticket"].concat(*g) for k, g in groupbyelem(tickets, itemgetter(group))
|
|
||||||
]
|
|
||||||
elif tickets:
|
|
||||||
grouped_tickets = [tickets]
|
|
||||||
else:
|
|
||||||
grouped_tickets = []
|
|
||||||
|
|
||||||
values.update(
|
|
||||||
{
|
|
||||||
"date": date_begin,
|
|
||||||
"date_end": date_end,
|
|
||||||
"grouped_tickets": grouped_tickets,
|
|
||||||
"page_name": "ticket",
|
|
||||||
"default_url": "/my/tickets",
|
|
||||||
"pager": pager,
|
|
||||||
"searchbar_sortings": searchbar_sortings,
|
|
||||||
"searchbar_groupby": searchbar_groupby,
|
|
||||||
"searchbar_inputs": searchbar_inputs,
|
|
||||||
"search_in": search_in,
|
|
||||||
"search": search,
|
|
||||||
"sortby": sortby,
|
|
||||||
"groupby": groupby,
|
|
||||||
"searchbar_filters": OrderedDict(sorted(searchbar_filters.items())),
|
|
||||||
"filterby": filterby,
|
|
||||||
}
|
|
||||||
)
|
|
||||||
return request.render("helpdesk_mgmt.portal_my_tickets", values)
|
|
||||||
@@ -1,43 +0,0 @@
|
|||||||
<?xml version="1.0" encoding="utf-8"?>
|
|
||||||
<odoo>
|
|
||||||
|
|
||||||
<template id="ticket_priority_widget_template" name="Priority Widget Template">
|
|
||||||
<span t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= ticket_priority else '-o'}" t-attf-title="Priorité: {{'Très haute' if ticket.priority == '3' else 'Haute' if ticket.priority == '2' else 'Moyenne' if ticket.priority == '1' else 'Basse'}}" />
|
|
||||||
</template>
|
|
||||||
|
|
||||||
<template id="ticket_priority_3_stars_template" name="Priority 3 Stars Widget Template">
|
|
||||||
<t t-call="helpdesk_portal_ticket_custom.ticket_priority_widget_template">
|
|
||||||
<t t-set="ticket_priority" t-value="'1'"/>
|
|
||||||
</t>
|
|
||||||
<t t-call="helpdesk_portal_ticket_custom.ticket_priority_widget_template">
|
|
||||||
<t t-set="ticket_priority" t-value="'2'"/>
|
|
||||||
</t>
|
|
||||||
<t t-call="helpdesk_portal_ticket_custom.ticket_priority_widget_template">
|
|
||||||
<t t-set="ticket_priority" t-value="'3'"/>
|
|
||||||
</t>
|
|
||||||
</template>
|
|
||||||
|
|
||||||
<!-- Ticket portal list -->
|
|
||||||
<template id="portal_ticket_list_inherit" inherit_id="helpdesk_mgmt.portal_ticket_list" priority="1">
|
|
||||||
<!-- Add priority field -->
|
|
||||||
<xpath expr="//thead/tr/th[2]" position="after">
|
|
||||||
<th>Priorité</th>
|
|
||||||
</xpath>
|
|
||||||
<xpath expr="//tbody/t/tr/td[2]" position="after">
|
|
||||||
<td>
|
|
||||||
<t t-call="helpdesk_portal_ticket_custom.ticket_priority_3_stars_template">
|
|
||||||
</t>
|
|
||||||
</td>
|
|
||||||
</xpath>
|
|
||||||
</template>
|
|
||||||
|
|
||||||
<template id="portal_ticket_form_inherit" inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page">
|
|
||||||
<xpath expr="//div[@class='col-9']" position="before">
|
|
||||||
<div>
|
|
||||||
<t t-call="helpdesk_portal_ticket_custom.ticket_priority_3_stars_template">
|
|
||||||
</t>
|
|
||||||
</div>
|
|
||||||
</xpath>
|
|
||||||
</template>
|
|
||||||
|
|
||||||
</odoo>
|
|
||||||
@@ -1,2 +0,0 @@
|
|||||||
*.*~
|
|
||||||
*pyc
|
|
||||||
@@ -3,8 +3,8 @@ helpdesk_portal_ticket_enriched_description_form
|
|||||||
================================================
|
================================================
|
||||||
|
|
||||||
Add fieds in ticket creation portal form to enrich description content.
|
Add fieds in ticket creation portal form to enrich description content.
|
||||||
Installation
|
|
||||||
============
|
# Installation
|
||||||
|
|
||||||
Use Odoo normal module installation procedure to install
|
Use Odoo normal module installation procedure to install
|
||||||
`helpdesk_portal_ticket_enriched_description_form`.
|
`helpdesk_portal_ticket_enriched_description_form`.
|
||||||
@@ -12,13 +12,13 @@ Use Odoo normal module installation procedure to install
|
|||||||
# Known issues / Roadmap
|
# Known issues / Roadmap
|
||||||
|
|
||||||
None yet.
|
None yet.
|
||||||
Bug Tracker
|
|
||||||
===========
|
|
||||||
|
|
||||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
|
# Bug Tracker
|
||||||
trouble, please check there if your issue has already been
|
|
||||||
reported. If you spotted it first, help us smashing it by providing a
|
Bugs are tracked on
|
||||||
detailed and welcomed feedback.
|
`our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case
|
||||||
|
of trouble, please check there if your issue has already been reported. If you spotted
|
||||||
|
it first, help us smashing it by providing a detailed and welcomed feedback.
|
||||||
|
|
||||||
# Credits
|
# Credits
|
||||||
|
|
||||||
|
|||||||
@@ -5,11 +5,11 @@
|
|||||||
"name": "helpdesk_portal_ticket_enriched_description_form",
|
"name": "helpdesk_portal_ticket_enriched_description_form",
|
||||||
"version": "16.0.1.0.1",
|
"version": "16.0.1.0.1",
|
||||||
"author": "Elabore",
|
"author": "Elabore",
|
||||||
"website": "https://elabore.coop",
|
"website": "https://github.com/elabore-coop/helpdesk-tools",
|
||||||
"maintainer": "Stéphan Sainléger",
|
"maintainer": "Stéphan Sainléger",
|
||||||
"license": "AGPL-3",
|
"license": "AGPL-3",
|
||||||
"category": "Tools",
|
"category": "Tools",
|
||||||
"summary": "Add fieds in ticket creation portal form to enrich description content.",
|
"summary": "Add fieds in ticket creation portal form to enrich description data.",
|
||||||
# any module necessary for this one to work correctly
|
# any module necessary for this one to work correctly
|
||||||
"depends": [
|
"depends": [
|
||||||
"base",
|
"base",
|
||||||
|
|||||||
@@ -1,2 +1 @@
|
|||||||
|
|
||||||
from . import main
|
from . import main
|
||||||
|
|||||||
@@ -1,4 +1,3 @@
|
|||||||
import odoo.http as http
|
|
||||||
from odoo import _
|
from odoo import _
|
||||||
from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
|
from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
|
||||||
|
|
||||||
@@ -9,15 +8,21 @@ class HelpdeskTicketControllerDescription(HelpdeskTicketController):
|
|||||||
description = ""
|
description = ""
|
||||||
if kw.get("small_description", False):
|
if kw.get("small_description", False):
|
||||||
description = (
|
description = (
|
||||||
description + "<b>%s</b><br/>" % _(u"DESCRIPTION:") + kw["small_description"]
|
description
|
||||||
|
+ "<b>%s</b><br/>" % _("DESCRIPTION:")
|
||||||
|
+ kw["small_description"]
|
||||||
)
|
)
|
||||||
del kw["small_description"]
|
del kw["small_description"]
|
||||||
if kw.get("access", False):
|
if kw.get("access", False):
|
||||||
description = description + "<br/><br/><b>%s</b><br/>" % _(u"ACCESS:") + kw["access"]
|
description = (
|
||||||
|
description + "<br/><br/><b>%s</b><br/>" % _("ACCESS:") + kw["access"]
|
||||||
|
)
|
||||||
del kw["access"]
|
del kw["access"]
|
||||||
if kw.get("bug_report", False):
|
if kw.get("bug_report", False):
|
||||||
description = (
|
description = (
|
||||||
description + "<br/><br/><b>%s</b><br/>" % _(u"BUG REPORT:") + kw["bug_report"]
|
description
|
||||||
|
+ "<br/><br/><b>%s</b><br/>" % _("BUG REPORT:")
|
||||||
|
+ kw["bug_report"]
|
||||||
)
|
)
|
||||||
del kw["bug_report"]
|
del kw["bug_report"]
|
||||||
res.update({"description": description})
|
res.update({"description": description})
|
||||||
|
|||||||
@@ -1,7 +1,11 @@
|
|||||||
<?xml version="1.0" encoding="utf-8"?>
|
<?xml version="1.0" encoding="utf-8" ?>
|
||||||
<odoo>
|
<odoo>
|
||||||
<template id="helpdesk_create_ticket_description" name="Create Ticket: Description"
|
<template
|
||||||
inherit_id="helpdesk_mgmt.portal_create_ticket" priority="40">
|
id="helpdesk_create_ticket_description"
|
||||||
|
name="Create Ticket: Description"
|
||||||
|
inherit_id="helpdesk_mgmt.portal_create_ticket"
|
||||||
|
priority="99"
|
||||||
|
>
|
||||||
<xpath expr="//textarea[@name='description']/../.." position="replace">
|
<xpath expr="//textarea[@name='description']/../.." position="replace">
|
||||||
<div class="form-group">
|
<div class="form-group">
|
||||||
<label
|
<label
|
||||||
@@ -17,23 +21,20 @@
|
|||||||
required="True"
|
required="True"
|
||||||
/>
|
/>
|
||||||
</div>
|
</div>
|
||||||
<span class="col-md-7 col-sm-8">Be precise. If there is a bug/error, please describe
|
<span
|
||||||
|
class="col-md-7 col-sm-8"
|
||||||
|
>Be precise. If there is a bug/error, please describe
|
||||||
how to reproduce it</span>
|
how to reproduce it</span>
|
||||||
</div>
|
</div>
|
||||||
<div class="form-group">
|
<div class="form-group">
|
||||||
<label
|
<label class="col-md-3 col-dm-4 control-label" for="access">Access
|
||||||
class="col-md-3 col-dm-4 control-label"
|
|
||||||
for="access"
|
|
||||||
>Access
|
|
||||||
</label>
|
</label>
|
||||||
<div class="col-md-7 col-sm-8">
|
<div class="col-md-7 col-sm-8">
|
||||||
<input
|
<input class="form-control" type="text" name="access" />
|
||||||
class="form-control"
|
|
||||||
type="text"
|
|
||||||
name="access"
|
|
||||||
/>
|
|
||||||
</div>
|
</div>
|
||||||
<span class="col-md-7 col-sm-8">Link toward error or additional information</span>
|
<span
|
||||||
|
class="col-md-7 col-sm-8"
|
||||||
|
>Link toward error or additional information</span>
|
||||||
</div>
|
</div>
|
||||||
<div class="form-group">
|
<div class="form-group">
|
||||||
<label
|
<label
|
||||||
@@ -48,9 +49,11 @@
|
|||||||
style="min-height: 120px"
|
style="min-height: 120px"
|
||||||
/>
|
/>
|
||||||
</div>
|
</div>
|
||||||
<span class="col-md-7 col-sm-8">Paste here the complete error message (ex: error
|
<span
|
||||||
|
class="col-md-7 col-sm-8"
|
||||||
|
>Paste here the complete error message (ex: error
|
||||||
code Odoo)</span>
|
code Odoo)</span>
|
||||||
</div>
|
</div>
|
||||||
</xpath>
|
</xpath>
|
||||||
</template>
|
</template>
|
||||||
</odoo>
|
</odoo>
|
||||||
|
|||||||
@@ -1,2 +0,0 @@
|
|||||||
*.*~
|
|
||||||
*pyc
|
|
||||||
@@ -1,6 +1,4 @@
|
|||||||
====================================
|
# helpdesk_portal_ticket_priority_form
|
||||||
helpdesk_portal_ticket_priority_form
|
|
||||||
====================================
|
|
||||||
|
|
||||||
Add fieds in ticket creation portal form for priority.
|
Add fieds in ticket creation portal form for priority.
|
||||||
|
|
||||||
@@ -15,10 +13,10 @@ None yet.
|
|||||||
|
|
||||||
# Bug Tracker
|
# Bug Tracker
|
||||||
|
|
||||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
|
Bugs are tracked on
|
||||||
trouble, please check there if your issue has already been
|
`our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case
|
||||||
reported. If you spotted it first, help us smashing it by providing a
|
of trouble, please check there if your issue has already been reported. If you spotted
|
||||||
detailed and welcomed feedback.
|
it first, help us smashing it by providing a detailed and welcomed feedback.
|
||||||
|
|
||||||
# Credits
|
# Credits
|
||||||
|
|
||||||
|
|||||||
@@ -5,7 +5,7 @@
|
|||||||
"name": "helpdesk_portal_ticket_priority_form",
|
"name": "helpdesk_portal_ticket_priority_form",
|
||||||
"version": "16.0.1.0.0",
|
"version": "16.0.1.0.0",
|
||||||
"author": "Elabore",
|
"author": "Elabore",
|
||||||
"website": "https://elabore.coop",
|
"website": "https://github.com/elabore-coop/helpdesk-tools",
|
||||||
"maintainer": "Stéphan Sainléger",
|
"maintainer": "Stéphan Sainléger",
|
||||||
"license": "AGPL-3",
|
"license": "AGPL-3",
|
||||||
"category": "Tools",
|
"category": "Tools",
|
||||||
|
|||||||
@@ -1,2 +1 @@
|
|||||||
|
|
||||||
from . import main
|
from . import main
|
||||||
|
|||||||
@@ -1,4 +1,5 @@
|
|||||||
import odoo.http as http
|
import odoo.http as http
|
||||||
|
|
||||||
from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
|
from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
|
||||||
|
|
||||||
|
|
||||||
@@ -13,7 +14,7 @@ class HelpdeskTicketControllerPriority(HelpdeskTicketController):
|
|||||||
|
|
||||||
@http.route("/new/ticket", type="http", auth="user", website=True)
|
@http.route("/new/ticket", type="http", auth="user", website=True)
|
||||||
def create_new_ticket(self, **kw):
|
def create_new_ticket(self, **kw):
|
||||||
res = super(HelpdeskTicketControllerPriority, self).create_new_ticket(**kw)
|
res = super().create_new_ticket(**kw)
|
||||||
res.qcontext["priorities"] = self._get_ticket_priorities()
|
res.qcontext["priorities"] = self._get_ticket_priorities()
|
||||||
return res
|
return res
|
||||||
|
|
||||||
|
|||||||
@@ -1,20 +1,30 @@
|
|||||||
<?xml version="1.0" encoding="utf-8"?>
|
<?xml version="1.0" encoding="utf-8" ?>
|
||||||
<odoo>
|
<odoo>
|
||||||
<template id="portal_my_tickets_priority_widget_template" name="Priority Widget Template">
|
<template
|
||||||
<span t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= '1' else '-o'}" />
|
id="portal_my_tickets_priority_widget_template"
|
||||||
<span t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= '2' else '-o'}" />
|
name="Priority Widget Template"
|
||||||
<span t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority == '3' else '-o'}" />
|
>
|
||||||
|
<span
|
||||||
|
t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= '1' else '-o'}"
|
||||||
|
/>
|
||||||
|
<span
|
||||||
|
t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= '2' else '-o'}"
|
||||||
|
/>
|
||||||
|
<span
|
||||||
|
t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority == '3' else '-o'}"
|
||||||
|
/>
|
||||||
</template>
|
</template>
|
||||||
|
|
||||||
<!-- Ticket create form -->
|
<!-- Ticket create form -->
|
||||||
<template id="helptdesk_create_ticket_priority" name="Create Ticket: Priority"
|
<template
|
||||||
inherit_id="helpdesk_mgmt.portal_create_ticket" priority="40">
|
id="helptdesk_create_ticket_priority"
|
||||||
|
name="Create Ticket: Priority"
|
||||||
|
inherit_id="helpdesk_mgmt.portal_create_ticket"
|
||||||
|
priority="40"
|
||||||
|
>
|
||||||
<xpath expr="//form/div[2]" position="after">
|
<xpath expr="//form/div[2]" position="after">
|
||||||
<div class="form-group">
|
<div class="form-group">
|
||||||
<label
|
<label class="col-md-3 col-sm-4 control-label" for="priority">Priority
|
||||||
class="col-md-3 col-sm-4 control-label"
|
|
||||||
for="priority"
|
|
||||||
>Priority
|
|
||||||
</label>
|
</label>
|
||||||
<div class="col-md-7 col-sm-8">
|
<div class="col-md-7 col-sm-8">
|
||||||
<select name="priority" t-attf-class="form-control" required="True">
|
<select name="priority" t-attf-class="form-control" required="True">
|
||||||
@@ -32,25 +42,33 @@
|
|||||||
|
|
||||||
|
|
||||||
<!-- Tickets portal list -->
|
<!-- Tickets portal list -->
|
||||||
<template id="portal_ticket_list_priority" name="Ticket Portal List Template : Priority"
|
<template
|
||||||
inherit_id="helpdesk_mgmt.portal_ticket_list">
|
id="portal_ticket_list_priority"
|
||||||
|
name="Ticket Portal List Template : Priority"
|
||||||
|
inherit_id="helpdesk_mgmt.portal_ticket_list"
|
||||||
|
>
|
||||||
<xpath expr="//thead/tr/th[3]" position="after">
|
<xpath expr="//thead/tr/th[3]" position="after">
|
||||||
<th t-if="groupby == 'none'">Priority</th>
|
<th t-if="groupby == 'none'">Priority</th>
|
||||||
</xpath>
|
</xpath>
|
||||||
<xpath expr="//tbody/t/tr/td[3]" position="after">
|
<xpath expr="//tbody/t/tr/td[3]" position="after">
|
||||||
<td>
|
<td>
|
||||||
<t
|
<t
|
||||||
t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template" />
|
t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template"
|
||||||
|
/>
|
||||||
</td>
|
</td>
|
||||||
</xpath>
|
</xpath>
|
||||||
</template>
|
</template>
|
||||||
|
|
||||||
<!-- Ticket portal page -->
|
<!-- Ticket portal page -->
|
||||||
<template id="portal_helpdesk_ticket_page_priority" name="Ticket Portal Template : Priority"
|
<template
|
||||||
inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page">
|
id="portal_helpdesk_ticket_page_priority"
|
||||||
|
name="Ticket Portal Template : Priority"
|
||||||
|
inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page"
|
||||||
|
>
|
||||||
<xpath expr="//h5/div/span" position="before">
|
<xpath expr="//h5/div/span" position="before">
|
||||||
<t
|
<t
|
||||||
t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template" />
|
t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template"
|
||||||
|
/>
|
||||||
</xpath>
|
</xpath>
|
||||||
</template>
|
</template>
|
||||||
</odoo>
|
</odoo>
|
||||||
|
|||||||
@@ -1,2 +1 @@
|
|||||||
|
|
||||||
|
|
||||||
|
|||||||
@@ -33,7 +33,7 @@
|
|||||||
<tr>
|
<tr>
|
||||||
<th colspan="3"></th>
|
<th colspan="3"></th>
|
||||||
<th class="text-end">
|
<th class="text-end">
|
||||||
<t t-set="timesheets_amount" t-value="round(sum(timesheets.filtered(lambda t: not t.exclude_from_sale_order).mapped('unit_amount')), 2) or 0.0"></t>
|
<t t-set="timesheets_amount" t-value="round(sum(timesheets.mapped('unit_amount')), 2) or 0.0"></t>
|
||||||
<div t-if="is_uom_day">
|
<div t-if="is_uom_day">
|
||||||
<strong>Days Spent:</strong>
|
<strong>Days Spent:</strong>
|
||||||
<span t-esc="timesheets._convert_hours_to_days(timesheets_amount)" t-options='{"widget": "timesheet_uom"}'/>
|
<span t-esc="timesheets._convert_hours_to_days(timesheets_amount)" t-options='{"widget": "timesheet_uom"}'/>
|
||||||
|
|||||||
2
helpdesk_request_type/.gitignore
vendored
2
helpdesk_request_type/.gitignore
vendored
@@ -1,2 +0,0 @@
|
|||||||
*.*~
|
|
||||||
*pyc
|
|
||||||
@@ -1,3 +1,2 @@
|
|||||||
from . import models
|
from . import models
|
||||||
from . import controllers
|
from . import controllers
|
||||||
|
|
||||||
|
|||||||
@@ -5,7 +5,7 @@
|
|||||||
"name": "helpdesk_request_type",
|
"name": "helpdesk_request_type",
|
||||||
"version": "16.0.1.0.1",
|
"version": "16.0.1.0.1",
|
||||||
"author": "Elabore",
|
"author": "Elabore",
|
||||||
"website": "https://elabore.coop",
|
"website": "https://github.com/elabore-coop/helpdesk-tools",
|
||||||
"maintainer": "Stéphan Sainléger",
|
"maintainer": "Stéphan Sainléger",
|
||||||
"license": "AGPL-3",
|
"license": "AGPL-3",
|
||||||
"category": "Tools",
|
"category": "Tools",
|
||||||
@@ -35,4 +35,4 @@
|
|||||||
# and independently installed. Used for synergetic or glue modules.
|
# and independently installed. Used for synergetic or glue modules.
|
||||||
"auto_install": False,
|
"auto_install": False,
|
||||||
"application": False,
|
"application": False,
|
||||||
}
|
}
|
||||||
|
|||||||
@@ -1 +1 @@
|
|||||||
from . import main
|
from . import main
|
||||||
|
|||||||
@@ -1,11 +1,12 @@
|
|||||||
import odoo.http as http
|
import odoo.http as http
|
||||||
|
|
||||||
from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
|
from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
|
||||||
|
|
||||||
class HelpdeskTicketControllerRequestType(HelpdeskTicketController):
|
|
||||||
|
|
||||||
|
class HelpdeskTicketControllerRequestType(HelpdeskTicketController):
|
||||||
@http.route("/new/ticket", type="http", auth="user", website=True)
|
@http.route("/new/ticket", type="http", auth="user", website=True)
|
||||||
def create_new_ticket(self, **kw):
|
def create_new_ticket(self, **kw):
|
||||||
res = super(HelpdeskTicketControllerRequestType, self).create_new_ticket(**kw)
|
res = super().create_new_ticket(**kw)
|
||||||
request_types = http.request.env["helpdesk.request.type"].search([])
|
request_types = http.request.env["helpdesk.request.type"].search([])
|
||||||
res.qcontext["request_types"] = request_types
|
res.qcontext["request_types"] = request_types
|
||||||
return res
|
return res
|
||||||
@@ -16,4 +17,4 @@ class HelpdeskTicketControllerRequestType(HelpdeskTicketController):
|
|||||||
int(kw.get("request_type"))
|
int(kw.get("request_type"))
|
||||||
)
|
)
|
||||||
res.update({"request_type_id": request_type.id})
|
res.update({"request_type_id": request_type.id})
|
||||||
return res
|
return res
|
||||||
|
|||||||
@@ -1,2 +1,2 @@
|
|||||||
from . import helpdesk_request_type
|
from . import helpdesk_request_type
|
||||||
from . import helpdesk_ticket
|
from . import helpdesk_ticket
|
||||||
|
|||||||
@@ -1,9 +1,9 @@
|
|||||||
from odoo import models, fields
|
from odoo import fields, models
|
||||||
|
|
||||||
|
|
||||||
class RequestType(models.Model):
|
class RequestType(models.Model):
|
||||||
_name = "helpdesk.request.type"
|
_name = "helpdesk.request.type"
|
||||||
_description = "Request Type"
|
_description = "Request Type"
|
||||||
|
|
||||||
name = fields.Char('name', required=True)
|
name = fields.Char("name", required=True)
|
||||||
sequence = fields.Integer()
|
sequence = fields.Integer()
|
||||||
|
|||||||
@@ -4,4 +4,4 @@ from odoo import fields, models
|
|||||||
class HelpdeskTicket(models.Model):
|
class HelpdeskTicket(models.Model):
|
||||||
_inherit = "helpdesk.ticket"
|
_inherit = "helpdesk.ticket"
|
||||||
|
|
||||||
request_type_id = fields.Many2one('helpdesk.request.type', string='Request Type')
|
request_type_id = fields.Many2one("helpdesk.request.type", string="Request Type")
|
||||||
|
|||||||
@@ -1,3 +1,3 @@
|
|||||||
id,name,model_id/id,group_id/id,perm_read,perm_write,perm_create,perm_unlink
|
id,name,model_id/id,group_id/id,perm_read,perm_write,perm_create,perm_unlink
|
||||||
access_helpdesk_request_type_user,helpdesk.request_type.user,model_helpdesk_request_type,,1,0,0,0
|
access_helpdesk_request_type_user,helpdesk.request_type.user,model_helpdesk_request_type,,1,0,0,0
|
||||||
access_helpdesk_request_type_manager,helpdesk.request_type.manager,model_helpdesk_request_type,base.group_user,1,1,1,1
|
access_helpdesk_request_type_manager,helpdesk.request_type.manager,model_helpdesk_request_type,base.group_user,1,1,1,1
|
||||||
|
|||||||
|
@@ -1,11 +1,11 @@
|
|||||||
<?xml version="1.0" encoding="utf-8"?>
|
<?xml version="1.0" encoding="utf-8" ?>
|
||||||
<odoo>
|
<odoo>
|
||||||
|
|
||||||
<record id="helpdesk_request_type_view_tree" model="ir.ui.view">
|
<record id="helpdesk_request_type_view_tree" model="ir.ui.view">
|
||||||
<field name="name">helpdesk.request.type.view.tree</field>
|
<field name="name">helpdesk.request.type.view.tree</field>
|
||||||
<field name="model">helpdesk.request.type</field>
|
<field name="model">helpdesk.request.type</field>
|
||||||
<field name="arch" type="xml">
|
<field name="arch" type="xml">
|
||||||
<tree string="Request Types" editable="top" default_order="sequence">
|
<tree editable="top" default_order="sequence">
|
||||||
<field name="sequence" widget="handle" />
|
<field name="sequence" widget="handle" />
|
||||||
<field name="name" />
|
<field name="name" />
|
||||||
</tree>
|
</tree>
|
||||||
@@ -23,6 +23,7 @@
|
|||||||
action="act_helpdesk_request_types_list"
|
action="act_helpdesk_request_types_list"
|
||||||
parent="helpdesk_mgmt.helpdesk_ticket_config_main_menu"
|
parent="helpdesk_mgmt.helpdesk_ticket_config_main_menu"
|
||||||
sequence="99"
|
sequence="99"
|
||||||
name="Request Types" />
|
name="Request Types"
|
||||||
|
/>
|
||||||
|
|
||||||
</odoo>
|
</odoo>
|
||||||
|
|||||||
@@ -1,4 +1,4 @@
|
|||||||
<?xml version="1.0" encoding="UTF-8"?>
|
<?xml version="1.0" encoding="UTF-8" ?>
|
||||||
<odoo>
|
<odoo>
|
||||||
<record id="ticket_view_form_request_type" model="ir.ui.view">
|
<record id="ticket_view_form_request_type" model="ir.ui.view">
|
||||||
<field name="name">helpdesk.ticket.form.request.type</field>
|
<field name="name">helpdesk.ticket.form.request.type</field>
|
||||||
@@ -46,4 +46,4 @@
|
|||||||
</xpath>
|
</xpath>
|
||||||
</field>
|
</field>
|
||||||
</record>
|
</record>
|
||||||
</odoo>
|
</odoo>
|
||||||
|
|||||||
@@ -1,7 +1,11 @@
|
|||||||
<?xml version="1.0" encoding="utf-8"?>
|
<?xml version="1.0" encoding="utf-8" ?>
|
||||||
<odoo>
|
<odoo>
|
||||||
<template id="portal_helpdesk_ticket_request_type" name="My Ticket: Request Type"
|
<template
|
||||||
inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page" priority="40">
|
id="portal_helpdesk_ticket_request_type"
|
||||||
|
name="My Ticket: Request Type"
|
||||||
|
inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page"
|
||||||
|
priority="40"
|
||||||
|
>
|
||||||
<xpath expr="//div[@name='portal_ticket_col_0']" position="inside">
|
<xpath expr="//div[@name='portal_ticket_col_0']" position="inside">
|
||||||
<div t-if="ticket.request_type_id">
|
<div t-if="ticket.request_type_id">
|
||||||
<strong>Request type:</strong>
|
<strong>Request type:</strong>
|
||||||
@@ -10,8 +14,12 @@
|
|||||||
</xpath>
|
</xpath>
|
||||||
</template>
|
</template>
|
||||||
|
|
||||||
<template id="portal_create_ticket_request-type" name="Create Ticket: Request Type"
|
<template
|
||||||
inherit_id="helpdesk_mgmt.portal_create_ticket" priority="40">
|
id="portal_create_ticket_request-type"
|
||||||
|
name="Create Ticket: Request Type"
|
||||||
|
inherit_id="helpdesk_mgmt.portal_create_ticket"
|
||||||
|
priority="40"
|
||||||
|
>
|
||||||
<xpath expr="//form/div[2]" position="after">
|
<xpath expr="//form/div[2]" position="after">
|
||||||
<div class="form-group">
|
<div class="form-group">
|
||||||
<label
|
<label
|
||||||
@@ -36,4 +44,4 @@
|
|||||||
</div>
|
</div>
|
||||||
</xpath>
|
</xpath>
|
||||||
</template>
|
</template>
|
||||||
</odoo>
|
</odoo>
|
||||||
|
|||||||
@@ -8,9 +8,9 @@
|
|||||||
"website": "https://elabore.coop",
|
"website": "https://elabore.coop",
|
||||||
"license": "LGPL-3",
|
"license": "LGPL-3",
|
||||||
"category": "Helpdesk",
|
"category": "Helpdesk",
|
||||||
"depends": ["sale_timesheet_line_exclude","helpdesk_mgmt_timesheet"],
|
"depends": ["sale_timesheet_line_exclude", "helpdesk_mgmt_timesheet"],
|
||||||
"data": ["views/helpdesk_ticket.xml"],
|
"data": ["views/helpdesk_ticket.xml"],
|
||||||
"installable": True,
|
"installable": True,
|
||||||
"application": False,
|
"application": False,
|
||||||
"auto_install": False,
|
"auto_install": False,
|
||||||
}
|
}
|
||||||
|
|||||||
@@ -1,2 +0,0 @@
|
|||||||
*.*~
|
|
||||||
*pyc
|
|
||||||
@@ -1,9 +1,7 @@
|
|||||||
===================================
|
# helpdesk_transfer_timesheet_to_task
|
||||||
helpdesk_transfer_timesheet_to_task
|
|
||||||
===================================
|
|
||||||
|
|
||||||
This module assigns the field task of the timesheets' ticket to the task linked to the ticket.
|
This module assigns the field task of the timesheets' ticket to the task linked to the
|
||||||
Exception : the timesheet is not transfered to the task linked to the ticket if
|
ticket. Exception : the timesheet is not transfered to the task linked to the ticket if
|
||||||
it has already been invoiced (timesheet_invoice_id != False).
|
it has already been invoiced (timesheet_invoice_id != False).
|
||||||
|
|
||||||
# Installation
|
# Installation
|
||||||
@@ -17,10 +15,10 @@ None.
|
|||||||
|
|
||||||
# Bug Tracker
|
# Bug Tracker
|
||||||
|
|
||||||
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
|
Bugs are tracked on
|
||||||
trouble, please check there if your issue has already been
|
`our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case
|
||||||
reported. If you spotted it first, help us smashing it by providing a
|
of trouble, please check there if your issue has already been reported. If you spotted
|
||||||
detailed and welcomed feedback.
|
it first, help us smashing it by providing a detailed and welcomed feedback.
|
||||||
|
|
||||||
# Credits
|
# Credits
|
||||||
|
|
||||||
|
|||||||
@@ -4,7 +4,7 @@
|
|||||||
"name": "helpdesk_transfer_timesheet_to_task",
|
"name": "helpdesk_transfer_timesheet_to_task",
|
||||||
"version": "16.0.1.0.0",
|
"version": "16.0.1.0.0",
|
||||||
"author": "Elabore",
|
"author": "Elabore",
|
||||||
"website": "https://elabore.coop",
|
"website": "https://github.com/elabore-coop/helpdesk-tools",
|
||||||
"maintainer": "Quentin Mondot",
|
"maintainer": "Quentin Mondot",
|
||||||
"license": "AGPL-3",
|
"license": "AGPL-3",
|
||||||
"category": "Tools",
|
"category": "Tools",
|
||||||
@@ -14,7 +14,7 @@
|
|||||||
"helpdesk_mgmt",
|
"helpdesk_mgmt",
|
||||||
"helpdesk_mgmt_project",
|
"helpdesk_mgmt_project",
|
||||||
"helpdesk_mgmt_timesheet",
|
"helpdesk_mgmt_timesheet",
|
||||||
"sale_timesheet"
|
"sale_timesheet",
|
||||||
],
|
],
|
||||||
"data": [],
|
"data": [],
|
||||||
"installable": True,
|
"installable": True,
|
||||||
|
|||||||
@@ -1,4 +1,4 @@
|
|||||||
from odoo import models, api, Command
|
from odoo import Command, api, models
|
||||||
|
|
||||||
|
|
||||||
class HelpdeskTicket(models.Model):
|
class HelpdeskTicket(models.Model):
|
||||||
@@ -8,5 +8,9 @@ class HelpdeskTicket(models.Model):
|
|||||||
def _onchange_task_id(self):
|
def _onchange_task_id(self):
|
||||||
for record in self:
|
for record in self:
|
||||||
if record.timesheet_ids and record.task_id:
|
if record.timesheet_ids and record.task_id:
|
||||||
not_yet_invoiced_timesheet_ids = [t.id for t in record.timesheet_ids if not t.timesheet_invoice_id]
|
not_yet_invoiced_timesheet_ids = [
|
||||||
record.task_id.timesheet_ids = [Command.link(t_id) for t_id in not_yet_invoiced_timesheet_ids]
|
t.id for t in record.timesheet_ids if not t.timesheet_invoice_id
|
||||||
|
]
|
||||||
|
record.task_id.timesheet_ids = [
|
||||||
|
Command.link(t_id) for t_id in not_yet_invoiced_timesheet_ids
|
||||||
|
]
|
||||||
|
|||||||
@@ -2,9 +2,8 @@ from odoo.tests.common import TransactionCase
|
|||||||
|
|
||||||
|
|
||||||
class TestHelpdeskTicket(TransactionCase):
|
class TestHelpdeskTicket(TransactionCase):
|
||||||
|
|
||||||
def setUp(self):
|
def setUp(self):
|
||||||
super(TestHelpdeskTicket, self).setUp()
|
super().setUp()
|
||||||
self.HelpdeskTicket = self.env["helpdesk.ticket"]
|
self.HelpdeskTicket = self.env["helpdesk.ticket"]
|
||||||
self.ProjectTask = self.env["project.task"]
|
self.ProjectTask = self.env["project.task"]
|
||||||
self.AccountAnalyticLine = self.env["account.analytic.line"]
|
self.AccountAnalyticLine = self.env["account.analytic.line"]
|
||||||
|
|||||||
2
helpdesk_user_default_ticket_team/.gitignore
vendored
2
helpdesk_user_default_ticket_team/.gitignore
vendored
@@ -1,2 +0,0 @@
|
|||||||
*.*~
|
|
||||||
*pyc
|
|
||||||
@@ -1,3 +1 @@
|
|||||||
# -*- coding: utf-8 -*-
|
|
||||||
|
|
||||||
from . import models
|
from . import models
|
||||||
|
|||||||
@@ -5,7 +5,7 @@
|
|||||||
"name": "helpdesk_user_default_ticket_team",
|
"name": "helpdesk_user_default_ticket_team",
|
||||||
"version": "16.0.1.1.0",
|
"version": "16.0.1.1.0",
|
||||||
"author": "Elabore",
|
"author": "Elabore",
|
||||||
"website": "https://elabore.coop",
|
"website": "https://github.com/elabore-coop/helpdesk-tools",
|
||||||
"maintainer": "Stéphan Sainléger",
|
"maintainer": "Stéphan Sainléger",
|
||||||
"license": "AGPL-3",
|
"license": "AGPL-3",
|
||||||
"category": "Tools",
|
"category": "Tools",
|
||||||
|
|||||||
@@ -1,4 +1,5 @@
|
|||||||
from odoo import api, fields, models, tools
|
from odoo import api, models
|
||||||
|
|
||||||
|
|
||||||
class HelpdeskTicket(models.Model):
|
class HelpdeskTicket(models.Model):
|
||||||
_inherit = "helpdesk.ticket"
|
_inherit = "helpdesk.ticket"
|
||||||
|
|||||||
@@ -1,6 +1,9 @@
|
|||||||
from odoo import _, api, fields, models
|
from odoo import fields, models
|
||||||
|
|
||||||
|
|
||||||
class Users(models.Model):
|
class Users(models.Model):
|
||||||
_inherit = "res.users"
|
_inherit = "res.users"
|
||||||
|
|
||||||
default_helpdesk_ticket_team_id = fields.Many2one('helpdesk.ticket.team', string='Default Helpdesk Team')
|
default_helpdesk_ticket_team_id = fields.Many2one(
|
||||||
|
"helpdesk.ticket.team", string="Default Helpdesk Team"
|
||||||
|
)
|
||||||
|
|||||||
@@ -1,4 +1,4 @@
|
|||||||
<?xml version="1.0" encoding="UTF-8"?>
|
<?xml version="1.0" encoding="UTF-8" ?>
|
||||||
<odoo>
|
<odoo>
|
||||||
<record id="view_users_form_inherit_default_helpdesk_team" model="ir.ui.view">
|
<record id="view_users_form_inherit_default_helpdesk_team" model="ir.ui.view">
|
||||||
<field name="name">view.users.form.inherit.default.helpdesk.team</field>
|
<field name="name">view.users.form.inherit.default.helpdesk.team</field>
|
||||||
|
|||||||
Reference in New Issue
Block a user