[REM] helpdesk_create_task_from_ticket: replaced by helpdesk_convert_task_to_ticket

helpdesk_create_task_from_ticket/.gitignore

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-*.*~
-*pyc

helpdesk_create_task_from_ticket/README.md

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-================================
-helpdesk_create_task_from_ticket
-================================
-
-This module changes the behavior of the buttons "create" and "create and edit" of the field `task` in a ticket form.
-
-It automatically fills up these tasks fields
-
-```
-Ticket (helpdesk.ticke)     /   Tâche (project.task)
-
-Intitulé (name)                 --> Titre (name)
-Utilisateur assigné (user_id)   --> Assignés (user_ids)
-Projet (project_id)             --> Projet (project_id)
-Contact (partner_id)            --> Client (partner_id)
-Catégorie (category_id)         --> service (service_id)
-Request Type (request_type_id)  --> Type de demande (request_type_id)
-Priorité (priority)             --> Priorité (priority)
-```
-
-# Installation
-
-Use Odoo normal module installation procedure to install
-`helpdesk_create_task_from_ticket`.
-
-# Known issues / Roadmap
-
-A current limitation is that one task can be linked to many tickets.
-Thus, the above task fields are filled up at the creation of the task from a ticket form
-but are not updated when the linked tickets are updated.
-
-# Bug Tracker
-
-Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
-trouble, please check there if your issue has already been
-reported. If you spotted it first, help us smashing it by providing a
-detailed and welcomed feedback.
-
-# Credits
-
-## Contributors
-
-- Quentin Mondot
-
-## Funders
-
-The development of this module has been financially supported by:
-
-- Elabore (https://elabore.coop)
-
-## Maintainer
-
-This module is maintained by Elabore.

helpdesk_create_task_from_ticket/__init__.py

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-from . import models

helpdesk_create_task_from_ticket/__manifest__.py

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-# Copyright 2024 Quentin Mondot
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-{
-    "name": "helpdesk_create_task_from_ticket",
-    "version": "16.0.1.0.0",
-    "author": "Elabore",
-    "website": "https://elabore.coop",
-    "maintainer": "Quentin Mondot",
-    "license": "AGPL-3",
-    "category": "Tools",
-    "summary": "This module enriches task information when creating it from a ticket form.",
-    "depends": [
-        "base",
-        "helpdesk_mgmt",
-        "helpdesk_mgmt_project",
-        "helpdesk_request_type",  # to create the helpdesk.request.type model and have the field request_type_id in the helpdesk.ticket model
-        "project_request_data",  # to have the fields service_id and request_type_id in the project.task model
-        "project_task_add_very_high"  # to have priority values 2 and 3 on tasks
-    ],
-    "data": [
-        "views/helpdesk_create_task_from_ticket.xml",
-    ],
-    "installable": True,
-    "auto_install": False,
-    "application": False,
-}

helpdesk_create_task_from_ticket/models/__init__.py

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-from . import project_task

helpdesk_create_task_from_ticket/models/project_task.py

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-from odoo import models, api
-
-
-class ProjectTask(models.Model):
-    """
-    The function "create" is overloaded to adapt the field "user_ids" from the context of helpdesk.ticket to the one of project.task
-    This function is called when the user clicks on the button "create" in the task field of the ticket form
-    The function "onchange" is overloaded to adapt the field "user_ids" from the context of helpdesk.ticket to the one of project.task
-    This function is called when the user clicks on the button "create and modify" in the task field of the ticket form
-    """
-    _inherit = "project.task"
-
-    @api.model
-    def create(self, vals_list):
-        if all(key in self.env.context for key in (
-                "default_user_id",
-                "default_ticket_category_id",
-                "default_ticket_request_type_id"
-        )):
-            user_ids = [self.env.context["default_user_id"]]
-            task_service_id, request_type_id = self._match_task_service_and_request_type(
-                ticket_category_id=self.env.context["default_ticket_category_id"],
-                ticket_request_type_id=self.env.context["default_ticket_request_type_id"]
-            )
-
-            return super(ProjectTask, self.with_context(
-                default_user_ids=user_ids,
-                default_service_id=task_service_id,
-                default_request_type_id=request_type_id
-            )).create(vals_list)
-
-        return super(ProjectTask, self).create(vals_list)
-
-    def onchange(self, values, field_name, field_onchange):
-        if all(key in self.env.context for key in (
-                "default_user_id",
-                "default_ticket_category_id",
-                "default_ticket_request_type_id"
-        )):
-            user_ids = [self.env.context["default_user_id"]]
-            task_service_id, request_type_id = self._match_task_service_and_request_type(
-                ticket_category_id=self.env.context["default_ticket_category_id"],
-                ticket_request_type_id=self.env.context["default_ticket_request_type_id"]
-            )
-
-            return super(ProjectTask, self.with_context(
-                default_user_ids=user_ids,
-                default_service_id=task_service_id,
-                default_request_type_id=request_type_id
-            )).onchange(values, field_name, field_onchange)
-
-        return super(ProjectTask, self).onchange(values, field_name, field_onchange)
-
-    def _match_task_service_and_request_type(
-            self,
-            ticket_category_id: int,
-            ticket_request_type_id: int
-    ) -> tuple[int, int]:
-        helpdesk_ticket_category = self.env["helpdesk.ticket.category"].search(
-            [("id", "=", ticket_category_id)],
-            limit=1
-        )
-        task_service = self.env["task.service"].search([("name", "=", helpdesk_ticket_category.name)])
-
-        helpdesk_ticket_request_type = self.env["helpdesk.request.type"].search(
-            [("id", "=", ticket_request_type_id)],
-            limit=1
-        )
-        task_request_type = self.env["request.type"].search([("name", "=", helpdesk_ticket_request_type.name)])
-
-        return task_service.id, task_request_type.id

helpdesk_create_task_from_ticket/views/helpdesk_create_task_from_ticket.xml

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-<?xml version="1.0" encoding="UTF-8"?>
-<odoo>
-    <record id="ticket_view_form_create_task_from_ticket" model="ir.ui.view">
-        <field name="name">helpdesk.ticket.form.task.from.ticket</field>
-        <field name="model">helpdesk.ticket</field>
-        <field name="inherit_id" ref="helpdesk_mgmt_project.ticket_view_form" />
-        <field name="priority" eval="99" />
-        <field name="arch" type="xml">
-            <xpath expr="//field[@name='task_id'][2]" position="attributes">
-                <attribute name="context">
-                    {
-                      'default_project_id': project_id,
-                      'default_user_id': user_id,
-                      'default_partner_id': partner_id,
-                      'default_ticket_category_id': category_id,
-                      'default_ticket_request_type_id': request_type_id,
-                      'default_priority': priority
-                    }
-                </attribute>
-            </xpath>
-        </field>
-    </record>
-</odoo>