[NEW] helpdesk_portal_ticket_priority_form: create add-on

helpdesk_portal_ticket_priority_form/.gitignore

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+*.*~
+*pyc

helpdesk_portal_ticket_priority_form/README.md

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+====================================
+helpdesk_portal_ticket_priority_form
+====================================
+
+Add fieds in ticket creation portal form for priority.
+
+# Installation
+
+Use Odoo normal module installation procedure to install
+`helpdesk_portal_ticket_enriched_description_form`.
+
+# Known issues / Roadmap
+
+None yet.
+
+# Bug Tracker
+
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
+trouble, please check there if your issue has already been
+reported. If you spotted it first, help us smashing it by providing a
+detailed and welcomed feedback.
+
+# Credits
+
+## Contributors
+
+- Stéphan Sainléger
+
+## Funders
+
+The development of this module has been financially supported by:
+
+- Elabore (https://elabore.coop)
+
+## Maintainer
+
+This module is maintained by Elabore.

helpdesk_portal_ticket_priority_form/__init__.py

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+from . import controllers

helpdesk_portal_ticket_priority_form/__manifest__.py

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+# Copyright 2024 Stéphan Sainléger (Elabore)
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+{
+    "name": "helpdesk_portal_ticket_priority_form",
+    "version": "14.0.1.1.0",
+    "author": "Elabore",
+    "website": "https://elabore.coop",
+    "maintainer": "Stéphan Sainléger",
+    "license": "AGPL-3",
+    "category": "Tools",
+    "summary": "Add fieds in ticket creation portal form for priority.",
+    # any module necessary for this one to work correctly
+    "depends": [
+        "base",
+        "helpdesk_mgmt",
+    ],
+    "qweb": [],
+    "external_dependencies": {
+        "python": [],
+    },
+    # always loaded
+    "data": [
+        "views/helpdesk_ticket_templates.xml",
+    ],
+    # only loaded in demonstration mode
+    "demo": [],
+    "js": [],
+    "css": [],
+    "installable": True,
+    # Install this module automatically if all dependency have been previously
+    # and independently installed.  Used for synergetic or glue modules.
+    "auto_install": False,
+    "application": False,
+}

helpdesk_portal_ticket_priority_form/controllers/__init__.py

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+# -*- coding: utf-8 -*-
+
+from . import main

helpdesk_portal_ticket_priority_form/controllers/main.py

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+import odoo.http as http
+from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
+
+
+class HelpdeskTicketControllerPriority(HelpdeskTicketController):
+    def _get_ticket_priorities(self):
+        priorities = []
+        for id, name in (
+            http.request.env["helpdesk.ticket"]._fields["priority"].selection
+        ):
+            priorities.append({"id": id, "name": name})
+        return priorities
+
+    @http.route("/new/ticket", type="http", auth="user", website=True)
+    def create_new_ticket(self, **kw):
+        res = super(HelpdeskTicketControllerPriority, self).create_new_ticket(**kw)
+        res.qcontext["priorities"] = self._get_ticket_priorities()
+        return res
+
+    def _prepare_submit_ticket_vals(self, **kw):
+        res = super()._prepare_submit_ticket_vals(**kw)
+        request_type = http.request.env["helpdesk.request.type"].browse(
+            int(kw.get("request_type"))
+        )
+        res.update({"request_type_id": request_type.id})
+        return res

helpdesk_portal_ticket_priority_form/i18n/fr.po

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+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_portal_ticket_priority_form
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 14.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2024-10-03 21:48+0000\n"
+"PO-Revision-Date: 2024-10-03 21:48+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: helpdesk_portal_ticket_priority_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_priority_form.helptdesk_create_ticket_priority
+msgid "<option value=\"\">Choose a priority...</option>"
+msgstr "<option value=\"\">Choisir une priorité...</option>"
+
+#. module: helpdesk_portal_ticket_priority_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_priority_form.helptdesk_create_ticket_priority
+msgid "Priority"
+msgstr "Priorité"

helpdesk_portal_ticket_priority_form/i18n/helpdesk_portal_ticket_priority_form.pot

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+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_portal_ticket_priority_form
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 14.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2024-10-03 21:43+0000\n"
+"PO-Revision-Date: 2024-10-03 21:43+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: helpdesk_portal_ticket_priority_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_priority_form.helptdesk_create_ticket_priority
+msgid "<option value=\"\">Choose a priority...</option>"
+msgstr ""
+
+#. module: helpdesk_portal_ticket_priority_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_priority_form.helptdesk_create_ticket_priority
+msgid "Priority"
+msgstr ""

helpdesk_portal_ticket_priority_form/views/helpdesk_ticket_templates.xml

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+<?xml version="1.0" encoding="utf-8"?>
+<odoo>
+    <template id="portal_my_tickets_priority_widget_template" name="Priority Widget Template">
+        <span t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= '1' else '-o'}" />
+        <span t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority >= '2' else '-o'}" />
+        <span t-attf-class="o_priority_star fa fa-star#{'' if ticket.priority == '3' else '-o'}" />
+    </template>
+
+    <!-- Ticket create form -->
+    <template id="helptdesk_create_ticket_priority" name="Create Ticket: Priority"
+        inherit_id="helpdesk_mgmt.portal_create_ticket" priority="40">
+        <xpath expr="//form/div[2]" position="after">
+            <div class="form-group">
+                <label
+                    class="col-md-3 col-sm-4 control-label"
+                    for="priority"
+                >Priority
+                </label>
+                <div class="col-md-7 col-sm-8">
+                    <select name="priority" t-attf-class="form-control" required="True">
+                        <option value="">Choose a priority...</option>
+                        <t t-foreach="priorities or []" t-as="priority">
+                            <option t-att-value="priority['id']">
+                                <t t-esc="priority['name']" />
+                            </option>
+                        </t>
+                    </select>
+                </div>
+            </div>
+        </xpath>
+    </template>
+
+
+    <!-- Tickets portal list -->
+    <template id="portal_ticket_list_priority" name="Ticket Portal List Template : Priority"
+        inherit_id="helpdesk_mgmt.portal_ticket_list">
+        <xpath expr="//thead/tr/th[3]" position="after">
+            <th t-if="groupby == 'none'">Priority</th>
+        </xpath>
+        <xpath expr="//tbody/t/tr/td[3]" position="after">
+            <td>
+                <t
+                    t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template" />
+            </td>
+        </xpath>
+    </template>
+
+    <!-- Ticket portal page -->
+    <template id="portal_helpdesk_ticket_page_priority" name="Ticket Portal Template : Priority"
+        inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page">
+        <xpath expr="//h5/div/span" position="before">
+            <t
+                t-call="helpdesk_portal_ticket_priority_form.portal_my_tickets_priority_widget_template" />
+        </xpath>
+    </template>
+</odoo>