Elabore/helpdesk-tools
8
0
Fork 0
Code Issues Pull Requests 4 Actions Packages Activity

[ADD] helpdesk_convert_ticket_to_task: add new button in ticket to convert into task with many informations

Browse Source
This commit is contained in:
Quentin Mondot
2025-07-08 12:32:01 +02:00
committed by Quentin Mondot
parent 63a2c8f28f
commit a6da3de63a
8 changed files with 261 additions and 0 deletions
Download Patch File Download Diff File Expand all files Collapse all files

27
helpdesk_convert_ticket_to_task/__manifest__.py Normal file
View File

@@ -0,0 +1,27 @@
# Copyright 2024 Quentin Mondot
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
{
"name": "helpdesk_convert_ticket_to_task",
"version": "16.0.1.0.0",
"author": "Elabore",
"website": "https://elabore.coop",
"maintainer": "Quentin Mondot",
"license": "AGPL-3",
"category": "Tools",
"summary": "This module adds a button to convert a ticket into a task.",
"depends": [
"base",
"helpdesk_mgmt",
"helpdesk_mgmt_project",
"helpdesk_request_type", # to create the helpdesk.request.type model and have the field request_type_id in the helpdesk.ticket model
"project_request_data", # to have the fields service_id and request_type_id in the project.task model
"project_task_add_very_high", # to have priority values 2 and 3 on tasks
"helpdesk_transfer_timesheet_to_task" # to copy timesheets from ticket to task
],
"data": [
"views/helpdesk_convert_ticket_to_task.xml",
],
"installable": True,
"auto_install": False,
"application": False,
}