[ADD] helpdesk_convert_ticket_to_task: add new button in ticket to convert into task with many informations

This commit is contained in:
2025-07-08 12:32:01 +02:00
committed by Quentin Mondot
parent 63a2c8f28f
commit a6da3de63a
8 changed files with 261 additions and 0 deletions

View File

@@ -0,0 +1,42 @@
===============================
helpdesk_convert_ticket_to_task
===============================
This module aims to convert a ticket into a task.
For this, it adds a button in the ticket view "Convert to task".
It automatically fills up many fields (check the function button_convert_to_task for details)
# Installation
Use Odoo normal module installation procedure to install
`helpdesk_convert_ticket_to_task`.
# Known issues / Roadmap
A current limitation is that one task can be linked to many tickets.
Thus, the above task fields are filled up at the creation of the task from a ticket form
but are not updated when the linked tickets are updated.
# Bug Tracker
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
trouble, please check there if your issue has already been
reported. If you spotted it first, help us smashing it by providing a
detailed and welcomed feedback.
# Credits
## Contributors
- Quentin Mondot
## Funders
The development of this module has been financially supported by:
- Elabore (https://elabore.coop)
## Maintainer
This module is maintained by Elabore.