20 lines
728 B
Python
20 lines
728 B
Python
from odoo import api, fields, models, tools
|
|
|
|
class HelpdeskTicket(models.Model):
|
|
_inherit = "helpdesk.ticket"
|
|
|
|
@api.model_create_multi
|
|
def create(self, vals_list):
|
|
for vals in vals_list:
|
|
if not vals.get("team_id") and vals.get("partner_id"):
|
|
partner = self.env["res.partner"].browse(vals.get("partner_id"))
|
|
if not partner:
|
|
continue
|
|
user = self.env["res.users"].browse(partner.user_ids[0].id)
|
|
if not user:
|
|
continue
|
|
if user.default_helpdesk_ticket_team_id:
|
|
vals["team_id"] = user.default_helpdesk_ticket_team_id.id
|
|
|
|
return super().create(vals_list)
|