Files
helpdesk-tools/helpdesk_create_task_from_ticket/models/project_task.py

62 lines
2.6 KiB
Python

from odoo import models, api
class ProjectTask(models.Model):
"""
The function "create" is overloaded to adapt the field "user_ids" from the context of helpdesk.ticket to the one of project.task
This function is called when the user clicks on the button "create" in the task field of the ticket form
The function "onchange" is overloaded to adapt the field "user_ids" from the context of helpdesk.ticket to the one of project.task
This function is called when the user clicks on the button "create and modify" in the task field of the ticket form
"""
_inherit = "project.task"
@api.model
def create(self, vals_list):
user_ids = [self.env.context["default_user_id"]]
task_service_id, request_type_id = self._match_task_service_and_request_type(
ticket_category_id=self.env.context["default_ticket_category_id"],
ticket_request_type_id=self.env.context["default_ticket_request_type_id"]
)
result = super(ProjectTask, self.with_context(
default_user_ids=user_ids,
default_service_id=task_service_id,
default_request_type_id=request_type_id
)).create(vals_list)
return result
def onchange(self, values, field_name, field_onchange):
user_ids = [self.env.context["default_user_id"]]
task_service_id, request_type_id = self._match_task_service_and_request_type(
ticket_category_id=self.env.context["default_ticket_category_id"],
ticket_request_type_id=self.env.context["default_ticket_request_type_id"]
)
result = super(ProjectTask, self.with_context(
default_user_ids=user_ids,
default_service_id=task_service_id,
default_request_type_id=request_type_id
)).onchange(values, field_name, field_onchange)
return result
def _match_task_service_and_request_type(
self,
ticket_category_id: int,
ticket_request_type_id: int
) -> tuple[int, int]:
helpdesk_ticket_category = self.env["helpdesk.ticket.category"].search(
[("id", "=", ticket_category_id)],
limit=1
)
task_service = self.env["task.service"].search([("name", "=", helpdesk_ticket_category.name)])
helpdesk_ticket_request_type = self.env["helpdesk.request.type"].search(
[("id", "=", ticket_request_type_id)],
limit=1
)
task_request_type = self.env["request.type"].search([("name", "=", helpdesk_ticket_request_type.name)])
return task_service.id, task_request_type.id