Elabore/helpdesk-tools
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Code Issues Pull Requests 4 Actions Packages Activity

[FIX] helpdesk_request_type: corrected bug on attachments in new ticket form #1

Merged
mondot merged 1 commits from correct-bug-about-attachments into 16.0 2025-02-07 09:27:10 +00:00
Conversation 2 Commits 1 Files Changed 1 +3 -15
1 changed files with 3 additions and 15 deletions
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18
helpdesk_request_type/controllers/main.py
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@@ -5,22 +5,10 @@ class HelpdeskTicketControllerRequestType(HelpdeskTicketController):
@http.route("/new/ticket", type="http", auth="user", website=True) @http.route("/new/ticket", type="http", auth="user", website=True)
def create_new_ticket(self, **kw): def create_new_ticket(self, **kw):
categories = http.request.env["helpdesk.ticket.category"].search( res = super(HelpdeskTicketControllerRequestType, self).create_new_ticket(**kw)
[("active", "=", True)]
)
request_types = http.request.env["helpdesk.request.type"].search([]) request_types = http.request.env["helpdesk.request.type"].search([])
email = http.request.env.user.email res.qcontext["request_types"] = request_types
name = http.request.env.user.name return res
return http.request.render(
"helpdesk_mgmt.portal_create_ticket",
{
"categories": categories,
"teams": self._get_teams(),
"email": email,
"name": name,
"request_types": request_types
},
)
def _prepare_submit_ticket_vals(self, **kw): def _prepare_submit_ticket_vals(self, **kw):
res = super()._prepare_submit_ticket_vals(**kw) res = super()._prepare_submit_ticket_vals(**kw)