Elabore/helpdesk-tools
8
0
Fork 0
Code Issues Pull Requests 4 Actions Packages Activity

[ADD] helpdesk_create_task_from_ticket: this module enriches task information when creating it from a ticket form

Browse Source
This commit is contained in:
Quentin Mondot
2025-01-31 17:10:10 +01:00
parent 7b695b51dd
commit d89f13dfb6
7 changed files with 134 additions and 0 deletions
Download Patch File Download Diff File Expand all files Collapse all files

26
helpdesk_create_task_from_ticket/__manifest__.py Normal file
View File

@@ -0,0 +1,26 @@
# Copyright 2024 Quentin Mondot
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
{
"name": "helpdesk_create_task_from_ticket",
"version": "16.0.1.0.0",
"author": "Elabore",
"website": "https://elabore.coop",
"maintainer": "Quentin Mondot",
"license": "AGPL-3",
"category": "Tools",
"summary": "This module enriches task information when creating it from a ticket form.",
"depends": [
"base",
"helpdesk_mgmt",
"helpdesk_mgmt_project",
"helpdesk_request_type", # to create the helpdesk.request.type model and have the field request_type_id in the helpdesk.ticket model
"project_request_data", # to have the fields service_id and request_type_id in the project.task model
"project_task_add_very_high" # to have priority values 2 and 3 on tasks
],
"data": [
"views/helpdesk_create_task_from_ticket.xml",
],
"installable": True,
"auto_install": False,
"application": False,
}