[MIG] helpdesk_convert_ticket_to_task: migrate to 18.0

helpdesk_convert_ticket_to_task/README.md

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+===============================
+helpdesk_convert_ticket_to_task
+===============================
+
+This module aims to convert a ticket into a task.
+
+It adds a "Convert to task" button in the ticket form view (in the button box).
+When clicked, a confirmation dialog appears, then the conversion process:
+
+* Creates a new task with the following fields copied from the ticket:
+
+  * Name
+  * Description
+  * Project
+  * Assigned user
+  * Partner
+  * Priority
+
+* Matches the task's service and request type based on the ticket's category
+  and request type (by name matching).
+* Copies all chatter messages and their attachments to the new task.
+* Copies all attachments from the ticket to the task.
+* Copies all followers (subscribers) to the new task.
+* Posts a message in the new task's chatter with a link to the original ticket.
+* Posts a message in the ticket's chatter with a link to the new task.
+* Archives the ticket and links it to the new task.
+* Transfers all timesheets from the ticket to the task.
+* Redirects the user to the newly created task form.
+
+# Installation
+
+Use Odoo normal module installation procedure to install
+`helpdesk_convert_ticket_to_task`.
+
+This module depends on:
+
+* `helpdesk_mgmt`: provides the base helpdesk ticket functionality.
+* `helpdesk_mgmt_project`: provides the link between tickets and projects.
+* `helpdesk_request_type`: provides the request type field on tickets.
+* `project_request_data`: provides the service and request type fields on tasks.
+* `project_task_add_very_high`: provides extended priority values (2 and 3) on
+  tasks to match ticket priorities.
+* `helpdesk_transfer_timesheet_to_task`: provides the timesheet transfer
+  functionality from ticket to task.
+
+# Known issues / Roadmap
+
+A current limitation is that one task can be linked to many tickets.
+Thus, the above task fields are filled up at the creation of the task from a ticket form
+but are not updated when the linked tickets are updated.
+
+# Bug Tracker
+
+Bugs are tracked on [our issues website](https://git.elabore.coop/Elabore/helpdesk-tools/issues). In case of
+trouble, please check there if your issue has already been
+reported. If you spotted it first, help us smashing it by providing a
+detailed and welcomed feedback.
+
+# Credits
+
+## Contributors
+
+- Quentin Mondot
+
+## Funders
+
+The development of this module has been financially supported by:
+
+- Elabore (https://elabore.coop)
+
+## Maintainer
+
+This module is maintained by Elabore.