[CLN] global: apply ruff

This commit is contained in:
Stéphan Sainléger
2025-06-25 15:57:21 +02:00
parent 76db335030
commit 2afa90260f
32 changed files with 194 additions and 159 deletions

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@@ -1,9 +1,7 @@
===============================
helpdesk_convert_ticket_to_task
===============================
# helpdesk_convert_ticket_to_task
This module aims to convert a ticket into a task.
For this, it adds a button in the ticket view "Convert to task".
This module changes the behavior of the buttons "create" and "create and edit" of the
field `task` in a ticket form.
It automatically fills up many fields (check the function button_convert_to_task for details)
@@ -14,16 +12,16 @@ Use Odoo normal module installation procedure to install
# Known issues / Roadmap
A current limitation is that one task can be linked to many tickets.
Thus, the above task fields are filled up at the creation of the task from a ticket form
but are not updated when the linked tickets are updated.
A current limitation is that one task can be linked to many tickets. Thus, the above
task fields are filled up at the creation of the task from a ticket form but are not
updated when the linked tickets are updated.
# Bug Tracker
Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
trouble, please check there if your issue has already been
reported. If you spotted it first, help us smashing it by providing a
detailed and welcomed feedback.
Bugs are tracked on
`our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case
of trouble, please check there if your issue has already been reported. If you spotted
it first, help us smashing it by providing a detailed and welcomed feedback.
# Credits

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@@ -13,10 +13,13 @@
"base",
"helpdesk_mgmt",
"helpdesk_mgmt_project",
"helpdesk_request_type", # to create the helpdesk.request.type model and have the field request_type_id in the helpdesk.ticket model
"project_request_data", # to have the fields service_id and request_type_id in the project.task model
# to create the helpdesk.request.type model and have the field request_type_id
# in the helpdesk.ticket model
"helpdesk_request_type",
# to have the fields service_id and request_type_id in the project.task model
"project_request_data",
"project_task_add_very_high", # to have priority values 2 and 3 on tasks
"helpdesk_transfer_timesheet_to_task" # to copy timesheets from ticket to task
"helpdesk_transfer_timesheet_to_task", # to copy timesheets from ticket to task
],
"data": [
"views/helpdesk_convert_ticket_to_task.xml",

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@@ -1,5 +1,6 @@
from odoo import _, models, api
class HelpdeskTicket(models.Model):
_inherit = "helpdesk.ticket"
@@ -7,42 +8,41 @@ class HelpdeskTicket(models.Model):
user_ids = [self.user_id.id]
task_service_id, request_type_id = self._match_task_service_and_request_type(
ticket_category_id=self.category_id.id,
ticket_request_type_id=self.request_type_id.id
ticket_request_type_id=self.request_type_id.id,
)
task = self.env["project.task"].create({
"name": self.name,
"description": self.description,
"project_id": self.project_id.id,
"user_ids": user_ids,
"partner_id": self.partner_id.id,
"service_id": task_service_id,
"request_type_id": request_type_id,
"priority": self.priority
})
task = self.env["project.task"].create(
{
"name": self.name,
"description": self.description,
"project_id": self.project_id.id,
"user_ids": user_ids,
"partner_id": self.partner_id.id,
"service_id": task_service_id,
"request_type_id": request_type_id,
"priority": self.priority,
}
)
# copy chatter
for msg in reversed(self.message_ids):
msg.copy({
'model': 'project.task',
'res_id': task.id
})
msg.copy({"model": "project.task", "res_id": task.id})
# copy attachments inserted in the messages
for attach in msg.attachment_ids:
attach.copy({
'res_model': 'project.task',
'res_id': task.id,
'res_name': task.name
})
attach.copy(
{
"res_model": "project.task",
"res_id": task.id,
"res_name": task.name,
}
)
# copy attachments not added in a message
for attachment in self.attachment_ids:
attachment.copy({
'res_model': 'project.task',
'res_id': task.id,
'res_name': task.name
})
attachment.copy(
{"res_model": "project.task", "res_id": task.id, "res_name": task.name}
)
# copy subscribers
task.message_subscribe(partner_ids=self.message_partner_ids.ids)
@@ -52,7 +52,7 @@ class HelpdeskTicket(models.Model):
ticket_url = f"{base_url}/web#id={self.id}&model=helpdesk.ticket&view_type=form"
task_message = _(
"This task has been converted from a ticket. You can find the original ticket <a href='%(ticket_url)s' target='_blank'>on this link</a>.",
ticket_url=ticket_url
ticket_url=ticket_url,
)
task.message_post(body=task_message)
@@ -60,15 +60,12 @@ class HelpdeskTicket(models.Model):
task_url = f"{base_url}/web#id={task.id}&model=project.task&view_type=form"
ticket_message = _(
"This ticket has been converted into a task. You can find it <a href='%(task_url)s' target='_blank'>on this link</a>.",
task_url=task_url
task_url=task_url,
)
self.message_post(body=ticket_message)
# archive the ticket
self.write({
"active": False,
"task_id": task.id
})
self.write({"active": False, "task_id": task.id})
# transfer timesheets from ticket to task
self._onchange_task_id()
@@ -81,23 +78,23 @@ class HelpdeskTicket(models.Model):
}
def _match_task_service_and_request_type(
self,
ticket_category_id: int,
ticket_request_type_id: int
self, ticket_category_id: int, ticket_request_type_id: int
) -> tuple[int, int]:
"""
This function permits to match the task service_id and request_type from the ticket category and request type
"""
helpdesk_ticket_category = self.env["helpdesk.ticket.category"].search(
[("id", "=", ticket_category_id)],
limit=1
[("id", "=", ticket_category_id)], limit=1
)
task_service = self.env["task.service"].search(
[("name", "=", helpdesk_ticket_category.name)]
)
task_service = self.env["task.service"].search([("name", "=", helpdesk_ticket_category.name)])
helpdesk_ticket_request_type = self.env["helpdesk.request.type"].search(
[("id", "=", ticket_request_type_id)],
limit=1
[("id", "=", ticket_request_type_id)], limit=1
)
task_request_type = self.env["request.type"].search(
[("name", "=", helpdesk_ticket_request_type.name)]
)
task_request_type = self.env["request.type"].search([("name", "=", helpdesk_ticket_request_type.name)])
return task_service.id, task_request_type.id