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[IMP]helpdesk_portal_ticket_list:hidde Create Date, Last Stage Update and Close Date in ticket portal view

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Laetitia Da Costa
2025-02-19 08:59:18 +01:00
parent 5d7978729e
commit 1891321073
2 changed files with 82 additions and 9 deletions
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2
helpdesk_portal_ticket_list/__manifest__.py
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@@ -3,7 +3,7 @@
{ {
"name": "helpdesk_portal_ticket_list", "name": "helpdesk_portal_ticket_list",
"version": "16.0.1.0.0", "version": "16.0.1.1.0",
"author": "Elabore", "author": "Elabore",
"website": "https://elabore.coop", "website": "https://elabore.coop",
"maintainer": "Laetitia Da Costa", "maintainer": "Laetitia Da Costa",

87
helpdesk_portal_ticket_list/views/portal_ticket_view.xml
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@@ -1,15 +1,88 @@
<?xml version="1.0" encoding="utf-8"?> <?xml version="1.0" encoding="utf-8"?>
<odoo> <odoo>
<template id="portal_ticket_list_inherit" inherit_id="helpdesk_mgmt.portal_ticket_list"> <template id="portal_ticket_list_inherit" inherit_id="helpdesk_mgmt.portal_ticket_list">
<xpath expr="//td[a[contains(@t-attf-href, '/my/ticket/')]]" position="attributes"> <xpath expr="." position="replace">
<attribute name="style">max-width: 30rem;</attribute> <t t-if="grouped_tickets">
</xpath> <t t-call="portal.portal_table">
<xpath expr="//td/span[@t-esc='ticket.stage_id.name']" position="attributes"> <t t-foreach="grouped_tickets" t-as="tickets">
<attribute name="t-attf-class">badge #{'text-bg-primary' if ticket.stage_id.fold else 'text-bg-light'}</attribute> <thead>
<tr
t-attf-class="{{'thead-light' if not groupby == 'none' else ''}}"
>
<th class="text-left">By</th>
<th class="text-left">Number</th>
<th t-if="groupby == 'none'">Title</th>
<th t-if="groupby == 'category'">
<em
class="font-weight-normal text-muted"
>Tickets in category:</em>
<span
class="text-truncate"
t-field="tickets[0].sudo().category_id.name"
/>
</th>
<th t-if="groupby == 'stage'">
<em
class="font-weight-normal text-muted"
>Tickets in stage:</em>
<span
class="text-truncate"
t-field="tickets[0].sudo().stage_id.name"
/>
</th>
<th t-if="groupby != 'category'">Category</th>
<th t-if="groupby != 'stage'">Stage</th>
<th name="Create Date" style="display: none;" >Create Date</th>
<th name="Last Stage Update" style="display: none;">Last Stage Update</th>
<th name="Close Date" style="display: none;">Close Date</th>
</tr>
</thead>
<tbody>
<t t-foreach="tickets" t-as="ticket">
<tr>
<td class="text-left">
<span t-esc="ticket.partner_id.name" />
</td>
<td class="text-left">
<span t-esc="ticket.number" />
</td>
<td style="max-width: 30rem;">
<a
t-attf-href="/my/ticket/#{ticket.id}?{{ keep_query() }}"
>
<span t-field="ticket.name" />
</a>
</td>
<td t-if="groupby != 'category'">
<span t-esc="ticket.category_id.name" />
</td>
<td t-if="groupby != 'stage'">
<span
class="badge badge-pill badge-info"
title="Current stage of the ticket"
t-esc="ticket.stage_id.name"
t-attf-class="badge #{'text-bg-primary' if ticket.stage_id.fold else
'text-bg-light'}"
/>
</td>
<td style="display: none;">
<span t-field="ticket.create_date"/>
</td>
<td style="display: none;">
<span t-field="ticket.last_stage_update"/>
</td>
<td style="display: none;">
<span t-field="ticket.closed_date"/>
</td>
</tr>
</t>
</tbody>
</t>
</t>
</t>
</xpath> </xpath>
</template> </template>
<template id="portal__my_tickets_inherit" inherit_id="helpdesk_mgmt.portal_my_tickets"> <template id="portal_my_tickets_inherit" inherit_id="helpdesk_mgmt.portal_my_tickets">
<xpath expr="//form/button[@name='create_new_ticket']" position="attributes"> <xpath expr="//form/button[@name='create_new_ticket']" position="attributes">
<attribute name="style">margin-right: 0px; margin-bottom: 5px; display: inline-block;</attribute> <attribute name="style">margin-right: 0px; margin-bottom: 5px; display: inline-block;</attribute>
</xpath> </xpath>