from odoo import api, fields, models class HelpdeskTicket(models.Model): _inherit = "helpdesk.ticket" date_deadline = fields.Date( string="Deadline", tracking=True, help="Target date by which the ticket should be resolved.", ) deadline_overdue = fields.Boolean( string="Overdue", compute="_compute_deadline_overdue", help="True when the deadline is strictly before today.", ) @api.depends("date_deadline") def _compute_deadline_overdue(self): """Flag tickets whose deadline is strictly before today. A ticket without a deadline is never overdue. The comparison uses the current user's timezone so the flag flips at local midnight. """ today = fields.Date.context_today(self) for ticket in self: ticket.deadline_overdue = bool( ticket.date_deadline and ticket.date_deadline < today )