================================ helpdesk_create_task_from_ticket ================================ This module changes the behavior of the buttons "create" and "create and edit" of the field `task` in a ticket form. It automatically fills up these tasks fields ``` Ticket (helpdesk.ticke) / Tâche (project.task) Intitulé (name) --> Titre (name) Utilisateur assigné (user_id) --> Assignés (user_ids) Projet (project_id) --> Projet (project_id) Contact (partner_id) --> Client (partner_id) Catégorie (category_id) --> service (service_id) Request Type (request_type_id) --> Type de demande (request_type_id) Priorité (priority) --> Priorité (priority) ``` # Installation Use Odoo normal module installation procedure to install `helpdesk_create_task_from_ticket`. # Known issues / Roadmap A current limitation is that one task can be linked to many tickets. Thus, the above task fields are filled up at the creation of the task from a ticket form but are not updated when the linked tickets are updated. # Bug Tracker Bugs are tracked on `our issues website `\_. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed feedback. # Credits ## Contributors - Quentin Mondot ## Funders The development of this module has been financially supported by: - Elabore (https://elabore.coop) ## Maintainer This module is maintained by Elabore.