From 63a2c8f28feb8f6f692065eca86aef8026eecab7 Mon Sep 17 00:00:00 2001
From: Laetitia Da Costa <laetitia.dacosta@elabore.coop>
Date: Tue, 8 Jul 2025 11:15:49 +0200
Subject: [PATCH 1/6] [ADD]helpdesk_portal_timesheet

---
 helpdesk_portal_timesheet/.gitignore          |   2 +
 helpdesk_portal_timesheet/LICENSE             | 661 ++++++++++++++++++
 helpdesk_portal_timesheet/README.rst          |  45 ++
 helpdesk_portal_timesheet/__init__.py         |   2 +
 helpdesk_portal_timesheet/__manifest__.py     |  34 +
 helpdesk_portal_timesheet/i18n/fr.po          |  61 ++
 .../i18n/helpdesk_portal_timesheet.pot        |  61 ++
 .../ticket_timesheet_portal_templates.xml     |  48 ++
 8 files changed, 914 insertions(+)
 create mode 100644 helpdesk_portal_timesheet/.gitignore
 create mode 100644 helpdesk_portal_timesheet/LICENSE
 create mode 100644 helpdesk_portal_timesheet/README.rst
 create mode 100644 helpdesk_portal_timesheet/__init__.py
 create mode 100644 helpdesk_portal_timesheet/__manifest__.py
 create mode 100644 helpdesk_portal_timesheet/i18n/fr.po
 create mode 100644 helpdesk_portal_timesheet/i18n/helpdesk_portal_timesheet.pot
 create mode 100644 helpdesk_portal_timesheet/views/ticket_timesheet_portal_templates.xml

diff --git a/helpdesk_portal_timesheet/.gitignore b/helpdesk_portal_timesheet/.gitignore
new file mode 100644
index 0000000..df8a896
--- /dev/null
+++ b/helpdesk_portal_timesheet/.gitignore
@@ -0,0 +1,2 @@
+*.*~
+*pyc
\ No newline at end of file
diff --git a/helpdesk_portal_timesheet/LICENSE b/helpdesk_portal_timesheet/LICENSE
new file mode 100644
index 0000000..0ad25db
--- /dev/null
+++ b/helpdesk_portal_timesheet/LICENSE
@@ -0,0 +1,661 @@
+                    GNU AFFERO GENERAL PUBLIC LICENSE
+                       Version 3, 19 November 2007
+
+ Copyright (C) 2007 Free Software Foundation, Inc. <https://fsf.org/>
+ Everyone is permitted to copy and distribute verbatim copies
+ of this license document, but changing it is not allowed.
+
+                            Preamble
+
+  The GNU Affero General Public License is a free, copyleft license for
+software and other kinds of works, specifically designed to ensure
+cooperation with the community in the case of network server software.
+
+  The licenses for most software and other practical works are designed
+to take away your freedom to share and change the works.  By contrast,
+our General Public Licenses are intended to guarantee your freedom to
+share and change all versions of a program--to make sure it remains free
+software for all its users.
+
+  When we speak of free software, we are referring to freedom, not
+price.  Our General Public Licenses are designed to make sure that you
+have the freedom to distribute copies of free software (and charge for
+them if you wish), that you receive source code or can get it if you
+want it, that you can change the software or use pieces of it in new
+free programs, and that you know you can do these things.
+
+  Developers that use our General Public Licenses protect your rights
+with two steps: (1) assert copyright on the software, and (2) offer
+you this License which gives you legal permission to copy, distribute
+and/or modify the software.
+
+  A secondary benefit of defending all users' freedom is that
+improvements made in alternate versions of the program, if they
+receive widespread use, become available for other developers to
+incorporate.  Many developers of free software are heartened and
+encouraged by the resulting cooperation.  However, in the case of
+software used on network servers, this result may fail to come about.
+The GNU General Public License permits making a modified version and
+letting the public access it on a server without ever releasing its
+source code to the public.
+
+  The GNU Affero General Public License is designed specifically to
+ensure that, in such cases, the modified source code becomes available
+to the community.  It requires the operator of a network server to
+provide the source code of the modified version running there to the
+users of that server.  Therefore, public use of a modified version, on
+a publicly accessible server, gives the public access to the source
+code of the modified version.
+
+  An older license, called the Affero General Public License and
+published by Affero, was designed to accomplish similar goals.  This is
+a different license, not a version of the Affero GPL, but Affero has
+released a new version of the Affero GPL which permits relicensing under
+this license.
+
+  The precise terms and conditions for copying, distribution and
+modification follow.
+
+                       TERMS AND CONDITIONS
+
+  0. Definitions.
+
+  "This License" refers to version 3 of the GNU Affero General Public License.
+
+  "Copyright" also means copyright-like laws that apply to other kinds of
+works, such as semiconductor masks.
+
+  "The Program" refers to any copyrightable work licensed under this
+License.  Each licensee is addressed as "you".  "Licensees" and
+"recipients" may be individuals or organizations.
+
+  To "modify" a work means to copy from or adapt all or part of the work
+in a fashion requiring copyright permission, other than the making of an
+exact copy.  The resulting work is called a "modified version" of the
+earlier work or a work "based on" the earlier work.
+
+  A "covered work" means either the unmodified Program or a work based
+on the Program.
+
+  To "propagate" a work means to do anything with it that, without
+permission, would make you directly or secondarily liable for
+infringement under applicable copyright law, except executing it on a
+computer or modifying a private copy.  Propagation includes copying,
+distribution (with or without modification), making available to the
+public, and in some countries other activities as well.
+
+  To "convey" a work means any kind of propagation that enables other
+parties to make or receive copies.  Mere interaction with a user through
+a computer network, with no transfer of a copy, is not conveying.
+
+  An interactive user interface displays "Appropriate Legal Notices"
+to the extent that it includes a convenient and prominently visible
+feature that (1) displays an appropriate copyright notice, and (2)
+tells the user that there is no warranty for the work (except to the
+extent that warranties are provided), that licensees may convey the
+work under this License, and how to view a copy of this License.  If
+the interface presents a list of user commands or options, such as a
+menu, a prominent item in the list meets this criterion.
+
+  1. Source Code.
+
+  The "source code" for a work means the preferred form of the work
+for making modifications to it.  "Object code" means any non-source
+form of a work.
+
+  A "Standard Interface" means an interface that either is an official
+standard defined by a recognized standards body, or, in the case of
+interfaces specified for a particular programming language, one that
+is widely used among developers working in that language.
+
+  The "System Libraries" of an executable work include anything, other
+than the work as a whole, that (a) is included in the normal form of
+packaging a Major Component, but which is not part of that Major
+Component, and (b) serves only to enable use of the work with that
+Major Component, or to implement a Standard Interface for which an
+implementation is available to the public in source code form.  A
+"Major Component", in this context, means a major essential component
+(kernel, window system, and so on) of the specific operating system
+(if any) on which the executable work runs, or a compiler used to
+produce the work, or an object code interpreter used to run it.
+
+  The "Corresponding Source" for a work in object code form means all
+the source code needed to generate, install, and (for an executable
+work) run the object code and to modify the work, including scripts to
+control those activities.  However, it does not include the work's
+System Libraries, or general-purpose tools or generally available free
+programs which are used unmodified in performing those activities but
+which are not part of the work.  For example, Corresponding Source
+includes interface definition files associated with source files for
+the work, and the source code for shared libraries and dynamically
+linked subprograms that the work is specifically designed to require,
+such as by intimate data communication or control flow between those
+subprograms and other parts of the work.
+
+  The Corresponding Source need not include anything that users
+can regenerate automatically from other parts of the Corresponding
+Source.
+
+  The Corresponding Source for a work in source code form is that
+same work.
+
+  2. Basic Permissions.
+
+  All rights granted under this License are granted for the term of
+copyright on the Program, and are irrevocable provided the stated
+conditions are met.  This License explicitly affirms your unlimited
+permission to run the unmodified Program.  The output from running a
+covered work is covered by this License only if the output, given its
+content, constitutes a covered work.  This License acknowledges your
+rights of fair use or other equivalent, as provided by copyright law.
+
+  You may make, run and propagate covered works that you do not
+convey, without conditions so long as your license otherwise remains
+in force.  You may convey covered works to others for the sole purpose
+of having them make modifications exclusively for you, or provide you
+with facilities for running those works, provided that you comply with
+the terms of this License in conveying all material for which you do
+not control copyright.  Those thus making or running the covered works
+for you must do so exclusively on your behalf, under your direction
+and control, on terms that prohibit them from making any copies of
+your copyrighted material outside their relationship with you.
+
+  Conveying under any other circumstances is permitted solely under
+the conditions stated below.  Sublicensing is not allowed; section 10
+makes it unnecessary.
+
+  3. Protecting Users' Legal Rights From Anti-Circumvention Law.
+
+  No covered work shall be deemed part of an effective technological
+measure under any applicable law fulfilling obligations under article
+11 of the WIPO copyright treaty adopted on 20 December 1996, or
+similar laws prohibiting or restricting circumvention of such
+measures.
+
+  When you convey a covered work, you waive any legal power to forbid
+circumvention of technological measures to the extent such circumvention
+is effected by exercising rights under this License with respect to
+the covered work, and you disclaim any intention to limit operation or
+modification of the work as a means of enforcing, against the work's
+users, your or third parties' legal rights to forbid circumvention of
+technological measures.
+
+  4. Conveying Verbatim Copies.
+
+  You may convey verbatim copies of the Program's source code as you
+receive it, in any medium, provided that you conspicuously and
+appropriately publish on each copy an appropriate copyright notice;
+keep intact all notices stating that this License and any
+non-permissive terms added in accord with section 7 apply to the code;
+keep intact all notices of the absence of any warranty; and give all
+recipients a copy of this License along with the Program.
+
+  You may charge any price or no price for each copy that you convey,
+and you may offer support or warranty protection for a fee.
+
+  5. Conveying Modified Source Versions.
+
+  You may convey a work based on the Program, or the modifications to
+produce it from the Program, in the form of source code under the
+terms of section 4, provided that you also meet all of these conditions:
+
+    a) The work must carry prominent notices stating that you modified
+    it, and giving a relevant date.
+
+    b) The work must carry prominent notices stating that it is
+    released under this License and any conditions added under section
+    7.  This requirement modifies the requirement in section 4 to
+    "keep intact all notices".
+
+    c) You must license the entire work, as a whole, under this
+    License to anyone who comes into possession of a copy.  This
+    License will therefore apply, along with any applicable section 7
+    additional terms, to the whole of the work, and all its parts,
+    regardless of how they are packaged.  This License gives no
+    permission to license the work in any other way, but it does not
+    invalidate such permission if you have separately received it.
+
+    d) If the work has interactive user interfaces, each must display
+    Appropriate Legal Notices; however, if the Program has interactive
+    interfaces that do not display Appropriate Legal Notices, your
+    work need not make them do so.
+
+  A compilation of a covered work with other separate and independent
+works, which are not by their nature extensions of the covered work,
+and which are not combined with it such as to form a larger program,
+in or on a volume of a storage or distribution medium, is called an
+"aggregate" if the compilation and its resulting copyright are not
+used to limit the access or legal rights of the compilation's users
+beyond what the individual works permit.  Inclusion of a covered work
+in an aggregate does not cause this License to apply to the other
+parts of the aggregate.
+
+  6. Conveying Non-Source Forms.
+
+  You may convey a covered work in object code form under the terms
+of sections 4 and 5, provided that you also convey the
+machine-readable Corresponding Source under the terms of this License,
+in one of these ways:
+
+    a) Convey the object code in, or embodied in, a physical product
+    (including a physical distribution medium), accompanied by the
+    Corresponding Source fixed on a durable physical medium
+    customarily used for software interchange.
+
+    b) Convey the object code in, or embodied in, a physical product
+    (including a physical distribution medium), accompanied by a
+    written offer, valid for at least three years and valid for as
+    long as you offer spare parts or customer support for that product
+    model, to give anyone who possesses the object code either (1) a
+    copy of the Corresponding Source for all the software in the
+    product that is covered by this License, on a durable physical
+    medium customarily used for software interchange, for a price no
+    more than your reasonable cost of physically performing this
+    conveying of source, or (2) access to copy the
+    Corresponding Source from a network server at no charge.
+
+    c) Convey individual copies of the object code with a copy of the
+    written offer to provide the Corresponding Source.  This
+    alternative is allowed only occasionally and noncommercially, and
+    only if you received the object code with such an offer, in accord
+    with subsection 6b.
+
+    d) Convey the object code by offering access from a designated
+    place (gratis or for a charge), and offer equivalent access to the
+    Corresponding Source in the same way through the same place at no
+    further charge.  You need not require recipients to copy the
+    Corresponding Source along with the object code.  If the place to
+    copy the object code is a network server, the Corresponding Source
+    may be on a different server (operated by you or a third party)
+    that supports equivalent copying facilities, provided you maintain
+    clear directions next to the object code saying where to find the
+    Corresponding Source.  Regardless of what server hosts the
+    Corresponding Source, you remain obligated to ensure that it is
+    available for as long as needed to satisfy these requirements.
+
+    e) Convey the object code using peer-to-peer transmission, provided
+    you inform other peers where the object code and Corresponding
+    Source of the work are being offered to the general public at no
+    charge under subsection 6d.
+
+  A separable portion of the object code, whose source code is excluded
+from the Corresponding Source as a System Library, need not be
+included in conveying the object code work.
+
+  A "User Product" is either (1) a "consumer product", which means any
+tangible personal property which is normally used for personal, family,
+or household purposes, or (2) anything designed or sold for incorporation
+into a dwelling.  In determining whether a product is a consumer product,
+doubtful cases shall be resolved in favor of coverage.  For a particular
+product received by a particular user, "normally used" refers to a
+typical or common use of that class of product, regardless of the status
+of the particular user or of the way in which the particular user
+actually uses, or expects or is expected to use, the product.  A product
+is a consumer product regardless of whether the product has substantial
+commercial, industrial or non-consumer uses, unless such uses represent
+the only significant mode of use of the product.
+
+  "Installation Information" for a User Product means any methods,
+procedures, authorization keys, or other information required to install
+and execute modified versions of a covered work in that User Product from
+a modified version of its Corresponding Source.  The information must
+suffice to ensure that the continued functioning of the modified object
+code is in no case prevented or interfered with solely because
+modification has been made.
+
+  If you convey an object code work under this section in, or with, or
+specifically for use in, a User Product, and the conveying occurs as
+part of a transaction in which the right of possession and use of the
+User Product is transferred to the recipient in perpetuity or for a
+fixed term (regardless of how the transaction is characterized), the
+Corresponding Source conveyed under this section must be accompanied
+by the Installation Information.  But this requirement does not apply
+if neither you nor any third party retains the ability to install
+modified object code on the User Product (for example, the work has
+been installed in ROM).
+
+  The requirement to provide Installation Information does not include a
+requirement to continue to provide support service, warranty, or updates
+for a work that has been modified or installed by the recipient, or for
+the User Product in which it has been modified or installed.  Access to a
+network may be denied when the modification itself materially and
+adversely affects the operation of the network or violates the rules and
+protocols for communication across the network.
+
+  Corresponding Source conveyed, and Installation Information provided,
+in accord with this section must be in a format that is publicly
+documented (and with an implementation available to the public in
+source code form), and must require no special password or key for
+unpacking, reading or copying.
+
+  7. Additional Terms.
+
+  "Additional permissions" are terms that supplement the terms of this
+License by making exceptions from one or more of its conditions.
+Additional permissions that are applicable to the entire Program shall
+be treated as though they were included in this License, to the extent
+that they are valid under applicable law.  If additional permissions
+apply only to part of the Program, that part may be used separately
+under those permissions, but the entire Program remains governed by
+this License without regard to the additional permissions.
+
+  When you convey a copy of a covered work, you may at your option
+remove any additional permissions from that copy, or from any part of
+it.  (Additional permissions may be written to require their own
+removal in certain cases when you modify the work.)  You may place
+additional permissions on material, added by you to a covered work,
+for which you have or can give appropriate copyright permission.
+
+  Notwithstanding any other provision of this License, for material you
+add to a covered work, you may (if authorized by the copyright holders of
+that material) supplement the terms of this License with terms:
+
+    a) Disclaiming warranty or limiting liability differently from the
+    terms of sections 15 and 16 of this License; or
+
+    b) Requiring preservation of specified reasonable legal notices or
+    author attributions in that material or in the Appropriate Legal
+    Notices displayed by works containing it; or
+
+    c) Prohibiting misrepresentation of the origin of that material, or
+    requiring that modified versions of such material be marked in
+    reasonable ways as different from the original version; or
+
+    d) Limiting the use for publicity purposes of names of licensors or
+    authors of the material; or
+
+    e) Declining to grant rights under trademark law for use of some
+    trade names, trademarks, or service marks; or
+
+    f) Requiring indemnification of licensors and authors of that
+    material by anyone who conveys the material (or modified versions of
+    it) with contractual assumptions of liability to the recipient, for
+    any liability that these contractual assumptions directly impose on
+    those licensors and authors.
+
+  All other non-permissive additional terms are considered "further
+restrictions" within the meaning of section 10.  If the Program as you
+received it, or any part of it, contains a notice stating that it is
+governed by this License along with a term that is a further
+restriction, you may remove that term.  If a license document contains
+a further restriction but permits relicensing or conveying under this
+License, you may add to a covered work material governed by the terms
+of that license document, provided that the further restriction does
+not survive such relicensing or conveying.
+
+  If you add terms to a covered work in accord with this section, you
+must place, in the relevant source files, a statement of the
+additional terms that apply to those files, or a notice indicating
+where to find the applicable terms.
+
+  Additional terms, permissive or non-permissive, may be stated in the
+form of a separately written license, or stated as exceptions;
+the above requirements apply either way.
+
+  8. Termination.
+
+  You may not propagate or modify a covered work except as expressly
+provided under this License.  Any attempt otherwise to propagate or
+modify it is void, and will automatically terminate your rights under
+this License (including any patent licenses granted under the third
+paragraph of section 11).
+
+  However, if you cease all violation of this License, then your
+license from a particular copyright holder is reinstated (a)
+provisionally, unless and until the copyright holder explicitly and
+finally terminates your license, and (b) permanently, if the copyright
+holder fails to notify you of the violation by some reasonable means
+prior to 60 days after the cessation.
+
+  Moreover, your license from a particular copyright holder is
+reinstated permanently if the copyright holder notifies you of the
+violation by some reasonable means, this is the first time you have
+received notice of violation of this License (for any work) from that
+copyright holder, and you cure the violation prior to 30 days after
+your receipt of the notice.
+
+  Termination of your rights under this section does not terminate the
+licenses of parties who have received copies or rights from you under
+this License.  If your rights have been terminated and not permanently
+reinstated, you do not qualify to receive new licenses for the same
+material under section 10.
+
+  9. Acceptance Not Required for Having Copies.
+
+  You are not required to accept this License in order to receive or
+run a copy of the Program.  Ancillary propagation of a covered work
+occurring solely as a consequence of using peer-to-peer transmission
+to receive a copy likewise does not require acceptance.  However,
+nothing other than this License grants you permission to propagate or
+modify any covered work.  These actions infringe copyright if you do
+not accept this License.  Therefore, by modifying or propagating a
+covered work, you indicate your acceptance of this License to do so.
+
+  10. Automatic Licensing of Downstream Recipients.
+
+  Each time you convey a covered work, the recipient automatically
+receives a license from the original licensors, to run, modify and
+propagate that work, subject to this License.  You are not responsible
+for enforcing compliance by third parties with this License.
+
+  An "entity transaction" is a transaction transferring control of an
+organization, or substantially all assets of one, or subdividing an
+organization, or merging organizations.  If propagation of a covered
+work results from an entity transaction, each party to that
+transaction who receives a copy of the work also receives whatever
+licenses to the work the party's predecessor in interest had or could
+give under the previous paragraph, plus a right to possession of the
+Corresponding Source of the work from the predecessor in interest, if
+the predecessor has it or can get it with reasonable efforts.
+
+  You may not impose any further restrictions on the exercise of the
+rights granted or affirmed under this License.  For example, you may
+not impose a license fee, royalty, or other charge for exercise of
+rights granted under this License, and you may not initiate litigation
+(including a cross-claim or counterclaim in a lawsuit) alleging that
+any patent claim is infringed by making, using, selling, offering for
+sale, or importing the Program or any portion of it.
+
+  11. Patents.
+
+  A "contributor" is a copyright holder who authorizes use under this
+License of the Program or a work on which the Program is based.  The
+work thus licensed is called the contributor's "contributor version".
+
+  A contributor's "essential patent claims" are all patent claims
+owned or controlled by the contributor, whether already acquired or
+hereafter acquired, that would be infringed by some manner, permitted
+by this License, of making, using, or selling its contributor version,
+but do not include claims that would be infringed only as a
+consequence of further modification of the contributor version.  For
+purposes of this definition, "control" includes the right to grant
+patent sublicenses in a manner consistent with the requirements of
+this License.
+
+  Each contributor grants you a non-exclusive, worldwide, royalty-free
+patent license under the contributor's essential patent claims, to
+make, use, sell, offer for sale, import and otherwise run, modify and
+propagate the contents of its contributor version.
+
+  In the following three paragraphs, a "patent license" is any express
+agreement or commitment, however denominated, not to enforce a patent
+(such as an express permission to practice a patent or covenant not to
+sue for patent infringement).  To "grant" such a patent license to a
+party means to make such an agreement or commitment not to enforce a
+patent against the party.
+
+  If you convey a covered work, knowingly relying on a patent license,
+and the Corresponding Source of the work is not available for anyone
+to copy, free of charge and under the terms of this License, through a
+publicly available network server or other readily accessible means,
+then you must either (1) cause the Corresponding Source to be so
+available, or (2) arrange to deprive yourself of the benefit of the
+patent license for this particular work, or (3) arrange, in a manner
+consistent with the requirements of this License, to extend the patent
+license to downstream recipients.  "Knowingly relying" means you have
+actual knowledge that, but for the patent license, your conveying the
+covered work in a country, or your recipient's use of the covered work
+in a country, would infringe one or more identifiable patents in that
+country that you have reason to believe are valid.
+
+  If, pursuant to or in connection with a single transaction or
+arrangement, you convey, or propagate by procuring conveyance of, a
+covered work, and grant a patent license to some of the parties
+receiving the covered work authorizing them to use, propagate, modify
+or convey a specific copy of the covered work, then the patent license
+you grant is automatically extended to all recipients of the covered
+work and works based on it.
+
+  A patent license is "discriminatory" if it does not include within
+the scope of its coverage, prohibits the exercise of, or is
+conditioned on the non-exercise of one or more of the rights that are
+specifically granted under this License.  You may not convey a covered
+work if you are a party to an arrangement with a third party that is
+in the business of distributing software, under which you make payment
+to the third party based on the extent of your activity of conveying
+the work, and under which the third party grants, to any of the
+parties who would receive the covered work from you, a discriminatory
+patent license (a) in connection with copies of the covered work
+conveyed by you (or copies made from those copies), or (b) primarily
+for and in connection with specific products or compilations that
+contain the covered work, unless you entered into that arrangement,
+or that patent license was granted, prior to 28 March 2007.
+
+  Nothing in this License shall be construed as excluding or limiting
+any implied license or other defenses to infringement that may
+otherwise be available to you under applicable patent law.
+
+  12. No Surrender of Others' Freedom.
+
+  If conditions are imposed on you (whether by court order, agreement or
+otherwise) that contradict the conditions of this License, they do not
+excuse you from the conditions of this License.  If you cannot convey a
+covered work so as to satisfy simultaneously your obligations under this
+License and any other pertinent obligations, then as a consequence you may
+not convey it at all.  For example, if you agree to terms that obligate you
+to collect a royalty for further conveying from those to whom you convey
+the Program, the only way you could satisfy both those terms and this
+License would be to refrain entirely from conveying the Program.
+
+  13. Remote Network Interaction; Use with the GNU General Public License.
+
+  Notwithstanding any other provision of this License, if you modify the
+Program, your modified version must prominently offer all users
+interacting with it remotely through a computer network (if your version
+supports such interaction) an opportunity to receive the Corresponding
+Source of your version by providing access to the Corresponding Source
+from a network server at no charge, through some standard or customary
+means of facilitating copying of software.  This Corresponding Source
+shall include the Corresponding Source for any work covered by version 3
+of the GNU General Public License that is incorporated pursuant to the
+following paragraph.
+
+  Notwithstanding any other provision of this License, you have
+permission to link or combine any covered work with a work licensed
+under version 3 of the GNU General Public License into a single
+combined work, and to convey the resulting work.  The terms of this
+License will continue to apply to the part which is the covered work,
+but the work with which it is combined will remain governed by version
+3 of the GNU General Public License.
+
+  14. Revised Versions of this License.
+
+  The Free Software Foundation may publish revised and/or new versions of
+the GNU Affero General Public License from time to time.  Such new versions
+will be similar in spirit to the present version, but may differ in detail to
+address new problems or concerns.
+
+  Each version is given a distinguishing version number.  If the
+Program specifies that a certain numbered version of the GNU Affero General
+Public License "or any later version" applies to it, you have the
+option of following the terms and conditions either of that numbered
+version or of any later version published by the Free Software
+Foundation.  If the Program does not specify a version number of the
+GNU Affero General Public License, you may choose any version ever published
+by the Free Software Foundation.
+
+  If the Program specifies that a proxy can decide which future
+versions of the GNU Affero General Public License can be used, that proxy's
+public statement of acceptance of a version permanently authorizes you
+to choose that version for the Program.
+
+  Later license versions may give you additional or different
+permissions.  However, no additional obligations are imposed on any
+author or copyright holder as a result of your choosing to follow a
+later version.
+
+  15. Disclaimer of Warranty.
+
+  THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY
+APPLICABLE LAW.  EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT
+HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY
+OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
+THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
+PURPOSE.  THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM
+IS WITH YOU.  SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF
+ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
+
+  16. Limitation of Liability.
+
+  IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING
+WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MODIFIES AND/OR CONVEYS
+THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY
+GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE
+USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF
+DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD
+PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS),
+EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF
+SUCH DAMAGES.
+
+  17. Interpretation of Sections 15 and 16.
+
+  If the disclaimer of warranty and limitation of liability provided
+above cannot be given local legal effect according to their terms,
+reviewing courts shall apply local law that most closely approximates
+an absolute waiver of all civil liability in connection with the
+Program, unless a warranty or assumption of liability accompanies a
+copy of the Program in return for a fee.
+
+                     END OF TERMS AND CONDITIONS
+
+            How to Apply These Terms to Your New Programs
+
+  If you develop a new program, and you want it to be of the greatest
+possible use to the public, the best way to achieve this is to make it
+free software which everyone can redistribute and change under these terms.
+
+  To do so, attach the following notices to the program.  It is safest
+to attach them to the start of each source file to most effectively
+state the exclusion of warranty; and each file should have at least
+the "copyright" line and a pointer to where the full notice is found.
+
+    <one line to give the program's name and a brief idea of what it does.>
+    Copyright (C) <year>  <name of author>
+
+    This program is free software: you can redistribute it and/or modify
+    it under the terms of the GNU Affero General Public License as published
+    by the Free Software Foundation, either version 3 of the License, or
+    (at your option) any later version.
+
+    This program is distributed in the hope that it will be useful,
+    but WITHOUT ANY WARRANTY; without even the implied warranty of
+    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+    GNU Affero General Public License for more details.
+
+    You should have received a copy of the GNU Affero General Public License
+    along with this program.  If not, see <https://www.gnu.org/licenses/>.
+
+Also add information on how to contact you by electronic and paper mail.
+
+  If your software can interact with users remotely through a computer
+network, you should also make sure that it provides a way for users to
+get its source.  For example, if your program is a web application, its
+interface could display a "Source" link that leads users to an archive
+of the code.  There are many ways you could offer source, and different
+solutions will be better for different programs; see section 13 for the
+specific requirements.
+
+  You should also get your employer (if you work as a programmer) or school,
+if any, to sign a "copyright disclaimer" for the program, if necessary.
+For more information on this, and how to apply and follow the GNU AGPL, see
+<https://www.gnu.org/licenses/>.
diff --git a/helpdesk_portal_timesheet/README.rst b/helpdesk_portal_timesheet/README.rst
new file mode 100644
index 0000000..26a2c27
--- /dev/null
+++ b/helpdesk_portal_timesheet/README.rst
@@ -0,0 +1,45 @@
+=========================
+helpdesk_portal_timesheet
+=========================
+
+Show ticket timesheets in portal view
+
+Installation
+============
+
+Use Odoo normal module installation procedure to install
+``helpdesk_portal_timesheet``.
+
+Known issues / Roadmap
+======================
+
+None yet.
+
+Bug Tracker
+===========
+
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk_portal_timesheet/issues>`_. In case of
+trouble, please check there if your issue has already been
+reported. If you spotted it first, help us smashing it by providing a
+detailed and welcomed feedback.
+
+Credits
+=======
+
+Contributors
+------------
+
+* `Elabore <mailto:contact@elabore.coop>`
+* `Laetitia Da Costa <mailto: laetitia.dacosta@elabore.coop>`
+
+Funders
+-------
+
+The development of this module has been financially supported by:
+* Elabore (https://elabore.coop)
+
+
+Maintainer
+----------
+
+This module is maintained by Elabore.
\ No newline at end of file
diff --git a/helpdesk_portal_timesheet/__init__.py b/helpdesk_portal_timesheet/__init__.py
new file mode 100644
index 0000000..139597f
--- /dev/null
+++ b/helpdesk_portal_timesheet/__init__.py
@@ -0,0 +1,2 @@
+
+
diff --git a/helpdesk_portal_timesheet/__manifest__.py b/helpdesk_portal_timesheet/__manifest__.py
new file mode 100644
index 0000000..aea5c07
--- /dev/null
+++ b/helpdesk_portal_timesheet/__manifest__.py
@@ -0,0 +1,34 @@
+# Copyright 2025 Elabore ()
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+{
+    "name": "helpdesk_portal_timesheet",
+    "version": "16.0.1.0.0",
+    "author": "Elabore",
+    "website": "https://elabore.coop",
+    "maintainer": "Elabore",
+    "license": "AGPL-3",
+    "category": "Helpdesk",
+    "summary": "Show ticket timesheets in portal view",
+    # any module necessary for this one to work correctly
+    "depends": [
+        "helpdesk_mgmt_timesheet"
+    ],
+    "qweb": [],
+    "external_dependencies": {
+        "python": [],
+    },
+    # always loaded
+    "data": [
+        "views/ticket_timesheet_portal_templates.xml",
+    ],
+    # only loaded in demonstration mode
+    "demo": [],
+    "js": [],
+    "css": [],
+    "installable": True,
+    # Install this module automatically if all dependency have been previously
+    # and independently installed.  Used for synergetic or glue modules.
+    "auto_install": False,
+    "application": False,
+}
\ No newline at end of file
diff --git a/helpdesk_portal_timesheet/i18n/fr.po b/helpdesk_portal_timesheet/i18n/fr.po
new file mode 100644
index 0000000..b4d97e5
--- /dev/null
+++ b/helpdesk_portal_timesheet/i18n/fr.po
@@ -0,0 +1,61 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_portal_timesheet
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 16.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2025-07-08 09:11+0000\n"
+"PO-Revision-Date: 2025-07-08 09:11+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: helpdesk_portal_timesheet
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
+msgid "#{timesheet.employee_id.name}"
+msgstr ""
+
+#. module: helpdesk_portal_timesheet
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
+msgid "<strong>Days Spent:</strong>"
+msgstr "<strong>Jours saisis :</strong>"
+
+#. module: helpdesk_portal_timesheet
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
+msgid "<strong>Hours Spent:</strong>"
+msgstr "<strong>Heures saisies :</strong>"
+
+#. module: helpdesk_portal_timesheet
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
+msgid "Date"
+msgstr "Date"
+
+#. module: helpdesk_portal_timesheet
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
+msgid "Days Spent"
+msgstr "Jours saisis"
+
+#. module: helpdesk_portal_timesheet
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
+msgid "Description"
+msgstr "Description"
+
+#. module: helpdesk_portal_timesheet
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
+msgid "Employee"
+msgstr "Employé"
+
+#. module: helpdesk_portal_timesheet
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
+msgid "Hours Spent"
+msgstr "Heures saisies"
+
+#. module: helpdesk_portal_timesheet
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_helpdesk_ticket_page_inherit_timesheet
+msgid "Timesheets"
+msgstr "Feuilles de temps"
diff --git a/helpdesk_portal_timesheet/i18n/helpdesk_portal_timesheet.pot b/helpdesk_portal_timesheet/i18n/helpdesk_portal_timesheet.pot
new file mode 100644
index 0000000..c7bc8bf
--- /dev/null
+++ b/helpdesk_portal_timesheet/i18n/helpdesk_portal_timesheet.pot
@@ -0,0 +1,61 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_portal_timesheet
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 16.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2025-07-08 09:11+0000\n"
+"PO-Revision-Date: 2025-07-08 09:11+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: helpdesk_portal_timesheet
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
+msgid "#{timesheet.employee_id.name}"
+msgstr ""
+
+#. module: helpdesk_portal_timesheet
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
+msgid "<strong>Days Spent:</strong>"
+msgstr ""
+
+#. module: helpdesk_portal_timesheet
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
+msgid "<strong>Hours Spent:</strong>"
+msgstr ""
+
+#. module: helpdesk_portal_timesheet
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
+msgid "Date"
+msgstr ""
+
+#. module: helpdesk_portal_timesheet
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
+msgid "Days Spent"
+msgstr ""
+
+#. module: helpdesk_portal_timesheet
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
+msgid "Description"
+msgstr ""
+
+#. module: helpdesk_portal_timesheet
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
+msgid "Employee"
+msgstr ""
+
+#. module: helpdesk_portal_timesheet
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_timesheet_table
+msgid "Hours Spent"
+msgstr ""
+
+#. module: helpdesk_portal_timesheet
+#: model_terms:ir.ui.view,arch_db:helpdesk_portal_timesheet.portal_helpdesk_ticket_page_inherit_timesheet
+msgid "Timesheets"
+msgstr ""
diff --git a/helpdesk_portal_timesheet/views/ticket_timesheet_portal_templates.xml b/helpdesk_portal_timesheet/views/ticket_timesheet_portal_templates.xml
new file mode 100644
index 0000000..d356c93
--- /dev/null
+++ b/helpdesk_portal_timesheet/views/ticket_timesheet_portal_templates.xml
@@ -0,0 +1,48 @@
+<?xml version="1.0" encoding="utf-8"?>
+<odoo>
+    <!-- Template to display the timesheet table on the portal -->
+    <template id="portal_timesheet_table" name="Portal Timesheet Table">
+        <table class="o_portal_my_doc_table table table-sm">
+            <thead>
+              <tr>
+                <th>Date</th>
+                <th>Employee</th>
+                <th>Description</th>
+                <th t-if="is_uom_day" class="text-end">Days Spent</th>
+                <th t-else="" class="text-end">Hours Spent</th>
+              </tr>
+            </thead>
+            <tr t-foreach="timesheets" t-as="timesheet">
+                <td><t t-esc="timesheet.date" t-options='{"widget": "date"}'/></td>
+                <td t-attf-title="#{timesheet.employee_id.name}"><t t-esc="timesheet.employee_id.name"/></td>
+                <td><t t-esc="timesheet.name"/></td>
+                <td class="text-end">
+                    <span t-if="is_uom_day" t-esc="timesheet._get_timesheet_time_day()" t-options='{"widget": "timesheet_uom"}'/>
+                    <span t-else="" t-field="timesheet.unit_amount" t-options='{"widget": "float_time"}'/>
+                </td>
+            </tr>
+            <tfoot>
+                <tr>
+                    <th colspan="3"></th>
+                    <th class="text-end">
+                        <t t-set="timesheets_amount" t-value="round(sum(timesheets.mapped('unit_amount')), 2) or 0.0"></t>
+                        <div t-if="is_uom_day"><strong>Days Spent:</strong> <span t-esc="timesheets._convert_hours_to_days(timesheets_amount)" t-options='{"widget": "timesheet_uom"}'/></div>
+                        <div t-else=""><strong>Hours Spent:</strong> <span t-esc="timesheets_amount" t-options='{"widget": "float_time"}'/></div>
+                    </th>
+                </tr>
+            </tfoot>
+        </table>
+    </template>
+    <!-- Inheritance to display timesheets on the ticket portal page -->
+    <template id="portal_helpdesk_ticket_page_inherit_timesheet" inherit_id="helpdesk_mgmt.portal_helpdesk_ticket_page" name="Ticket Portal Template with Timesheets">
+        <xpath expr="//t[@t-set='card_body']" position="inside">
+            <div class="container mt-4" t-if="ticket.timesheet_ids">
+                <hr class="mt-4 mb-1"/>
+                <h5 id="ticket_timesheets" class="mt-2 mb-2" data-anchor="true">Timesheets</h5>
+                <t t-set="timesheets" t-value="ticket.timesheet_ids"/>
+                <t t-set="is_uom_day" t-value="timesheets._is_timesheet_encode_uom_day()"/>
+                <t t-call="helpdesk_portal_timesheet.portal_timesheet_table"/>
+            </div>
+        </xpath>
+    </template>
+</odoo>
-- 
2.49.1


From a6da3de63abad698617e28ef6c5a7c5a5d60629b Mon Sep 17 00:00:00 2001
From: Quentin Mondot <quentin.mondot@elabore.coop>
Date: Tue, 8 Jul 2025 12:32:01 +0200
Subject: [PATCH 2/6] [ADD] helpdesk_convert_ticket_to_task: add new button in
 ticket to convert into task with many informations

---
 helpdesk_convert_ticket_to_task/.gitignore    |   2 +
 helpdesk_convert_ticket_to_task/README.md     |  42 +++++++
 helpdesk_convert_ticket_to_task/__init__.py   |   1 +
 .../__manifest__.py                           |  27 +++++
 helpdesk_convert_ticket_to_task/i18n/fr.po    |  64 +++++++++++
 .../models/__init__.py                        |   1 +
 .../models/helpdesk_ticket.py                 | 103 ++++++++++++++++++
 .../views/helpdesk_convert_ticket_to_task.xml |  21 ++++
 8 files changed, 261 insertions(+)
 create mode 100644 helpdesk_convert_ticket_to_task/.gitignore
 create mode 100644 helpdesk_convert_ticket_to_task/README.md
 create mode 100644 helpdesk_convert_ticket_to_task/__init__.py
 create mode 100644 helpdesk_convert_ticket_to_task/__manifest__.py
 create mode 100644 helpdesk_convert_ticket_to_task/i18n/fr.po
 create mode 100644 helpdesk_convert_ticket_to_task/models/__init__.py
 create mode 100644 helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py
 create mode 100644 helpdesk_convert_ticket_to_task/views/helpdesk_convert_ticket_to_task.xml

diff --git a/helpdesk_convert_ticket_to_task/.gitignore b/helpdesk_convert_ticket_to_task/.gitignore
new file mode 100644
index 0000000..6da5887
--- /dev/null
+++ b/helpdesk_convert_ticket_to_task/.gitignore
@@ -0,0 +1,2 @@
+*.*~
+*pyc
diff --git a/helpdesk_convert_ticket_to_task/README.md b/helpdesk_convert_ticket_to_task/README.md
new file mode 100644
index 0000000..dde6ce8
--- /dev/null
+++ b/helpdesk_convert_ticket_to_task/README.md
@@ -0,0 +1,42 @@
+===============================
+helpdesk_convert_ticket_to_task
+===============================
+
+This module aims to convert a ticket into a task.
+For this, it adds a button in the ticket view "Convert to task".
+
+It automatically fills up many fields (check the function button_convert_to_task for details)
+
+# Installation
+
+Use Odoo normal module installation procedure to install
+`helpdesk_convert_ticket_to_task`.
+
+# Known issues / Roadmap
+
+A current limitation is that one task can be linked to many tickets.
+Thus, the above task fields are filled up at the creation of the task from a ticket form
+but are not updated when the linked tickets are updated.
+
+# Bug Tracker
+
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
+trouble, please check there if your issue has already been
+reported. If you spotted it first, help us smashing it by providing a
+detailed and welcomed feedback.
+
+# Credits
+
+## Contributors
+
+- Quentin Mondot
+
+## Funders
+
+The development of this module has been financially supported by:
+
+- Elabore (https://elabore.coop)
+
+## Maintainer
+
+This module is maintained by Elabore.
diff --git a/helpdesk_convert_ticket_to_task/__init__.py b/helpdesk_convert_ticket_to_task/__init__.py
new file mode 100644
index 0000000..0650744
--- /dev/null
+++ b/helpdesk_convert_ticket_to_task/__init__.py
@@ -0,0 +1 @@
+from . import models
diff --git a/helpdesk_convert_ticket_to_task/__manifest__.py b/helpdesk_convert_ticket_to_task/__manifest__.py
new file mode 100644
index 0000000..d0ce9f7
--- /dev/null
+++ b/helpdesk_convert_ticket_to_task/__manifest__.py
@@ -0,0 +1,27 @@
+# Copyright 2024 Quentin Mondot
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+{
+    "name": "helpdesk_convert_ticket_to_task",
+    "version": "16.0.1.0.0",
+    "author": "Elabore",
+    "website": "https://elabore.coop",
+    "maintainer": "Quentin Mondot",
+    "license": "AGPL-3",
+    "category": "Tools",
+    "summary": "This module adds a button to convert a ticket into a task.",
+    "depends": [
+        "base",
+        "helpdesk_mgmt",
+        "helpdesk_mgmt_project",
+        "helpdesk_request_type",  # to create the helpdesk.request.type model and have the field request_type_id in the helpdesk.ticket model
+        "project_request_data",  # to have the fields service_id and request_type_id in the project.task model
+        "project_task_add_very_high",  # to have priority values 2 and 3 on tasks
+        "helpdesk_transfer_timesheet_to_task"  # to copy timesheets from ticket to task
+    ],
+    "data": [
+        "views/helpdesk_convert_ticket_to_task.xml",
+    ],
+    "installable": True,
+    "auto_install": False,
+    "application": False,
+}
diff --git a/helpdesk_convert_ticket_to_task/i18n/fr.po b/helpdesk_convert_ticket_to_task/i18n/fr.po
new file mode 100644
index 0000000..890d356
--- /dev/null
+++ b/helpdesk_convert_ticket_to_task/i18n/fr.po
@@ -0,0 +1,64 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_convert_ticket_to_task
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 16.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2025-07-08 14:02+0000\n"
+"PO-Revision-Date: 2025-07-08 14:02+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: helpdesk_convert_ticket_to_task
+#: model_terms:ir.ui.view,arch_db:helpdesk_convert_ticket_to_task.convert_to_task_helpdesk_ticket_view_form
+msgid ""
+"Are you sure you want to convert this ticket into a task ? You'll be "
+"redirected to the created task and the ticket will be archived."
+msgstr ""
+"Êtes-vous sûr de vouloir convertir ce ticket en tâche ? Vous allez être "
+"redirigé vers la tâche créée et ce ticket sera archivé."
+
+#. module: helpdesk_convert_ticket_to_task
+#: model_terms:ir.ui.view,arch_db:helpdesk_convert_ticket_to_task.convert_to_task_helpdesk_ticket_view_form
+msgid "Convert to task"
+msgstr "Convertir en tâche"
+
+#. module: helpdesk_convert_ticket_to_task
+#: model:ir.model,name:helpdesk_convert_ticket_to_task.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr "Ticket d'Assistance"
+
+#. module: helpdesk_convert_ticket_to_task
+#: model:ir.model.fields,field_description:helpdesk_convert_ticket_to_task.field_helpdesk_ticket__smart_search
+msgid "Smart Search"
+msgstr ""
+
+#. module: helpdesk_convert_ticket_to_task
+#. odoo-python
+#: code:addons/helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py:0
+#, python-format
+msgid ""
+"This task has been converted from a ticket. You can find the original ticket"
+" <a href='%(ticket_url)s' target='_blank'>on this link</a>."
+msgstr ""
+"Cette tâche a été convertie depuis un ticket. Vous trouverez le ticket "
+"original en cliquant <a href='%(ticket_url)s' target='_blank'>sur ce "
+"lien</a>."
+
+#. module: helpdesk_convert_ticket_to_task
+#. odoo-python
+#: code:addons/helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py:0
+#, python-format
+msgid ""
+"This ticket has been converted into a task. You can find it <a "
+"href='%(task_url)s' target='_blank'>on this link</a>."
+msgstr ""
+"Ce ticket a été convertie en tâche. Vous trouverez la tâche "
+"en cliquant <a href='%(task_url)s' target='_blank'>sur ce "
+"lien</a>."
diff --git a/helpdesk_convert_ticket_to_task/models/__init__.py b/helpdesk_convert_ticket_to_task/models/__init__.py
new file mode 100644
index 0000000..8e082e7
--- /dev/null
+++ b/helpdesk_convert_ticket_to_task/models/__init__.py
@@ -0,0 +1 @@
+from . import helpdesk_ticket
diff --git a/helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py b/helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py
new file mode 100644
index 0000000..a76cb79
--- /dev/null
+++ b/helpdesk_convert_ticket_to_task/models/helpdesk_ticket.py
@@ -0,0 +1,103 @@
+from odoo import _, models, api
+
+class HelpdeskTicket(models.Model):
+    _inherit = "helpdesk.ticket"
+
+    def button_convert_to_task(self):
+        user_ids = [self.user_id.id]
+        task_service_id, request_type_id = self._match_task_service_and_request_type(
+            ticket_category_id=self.category_id.id,
+            ticket_request_type_id=self.request_type_id.id
+        )
+
+        task = self.env["project.task"].create({
+            "name": self.name,
+            "description": self.description,
+            "project_id": self.project_id.id,
+            "user_ids": user_ids,
+            "partner_id": self.partner_id.id,
+            "service_id": task_service_id,
+            "request_type_id": request_type_id,
+            "priority": self.priority
+        })
+
+        # copy chatter
+        for msg in reversed(self.message_ids):
+            msg.copy({
+                'model': 'project.task',
+                'res_id': task.id
+            })
+
+            # copy attachments inserted in the messages
+            for attach in msg.attachment_ids:
+                attach.copy({
+                    'res_model': 'project.task',
+                    'res_id': task.id,
+                    'res_name': task.name
+                })
+
+        # copy attachments not added in a message
+        for attachment in self.attachment_ids:
+            attachment.copy({
+                'res_model': 'project.task',
+                'res_id': task.id,
+                'res_name': task.name
+            })
+
+        # copy subscribers
+        task.message_subscribe(partner_ids=self.message_partner_ids.ids)
+
+        # warn (in the chatter) that the task is a copy
+        base_url = self.env["ir.config_parameter"].sudo().get_param("web.base.url")
+        ticket_url = f"{base_url}/web#id={self.id}&model=helpdesk.ticket&view_type=form"
+        task_message = _(
+            "This task has been converted from a ticket. You can find the original ticket <a href='%(ticket_url)s' target='_blank'>on this link</a>.",
+            ticket_url=ticket_url
+        )
+        task.message_post(body=task_message)
+
+        # warn (in the chatter) that the ticket has been converted
+        task_url = f"{base_url}/web#id={task.id}&model=project.task&view_type=form"
+        ticket_message = _(
+            "This ticket has been converted into a task. You can find it <a href='%(task_url)s' target='_blank'>on this link</a>.",
+            task_url=task_url
+        )
+        self.message_post(body=ticket_message)
+
+        # archive the ticket
+        self.write({
+            "active": False,
+            "task_id": task.id
+        })
+        # transfer timesheets from ticket to task
+        self._onchange_task_id()
+
+        return {
+            "type": "ir.actions.act_window",
+            "view_mode": "form",
+            "target": "current",
+            "res_model": "project.task",
+            "res_id": task.id,
+        }
+
+    def _match_task_service_and_request_type(
+            self,
+            ticket_category_id: int,
+            ticket_request_type_id: int
+    ) -> tuple[int, int]:
+        """
+        This function permits to match the task service_id and request_type from the ticket category and request type
+        """
+        helpdesk_ticket_category = self.env["helpdesk.ticket.category"].search(
+            [("id", "=", ticket_category_id)],
+            limit=1
+        )
+        task_service = self.env["task.service"].search([("name", "=", helpdesk_ticket_category.name)])
+
+        helpdesk_ticket_request_type = self.env["helpdesk.request.type"].search(
+            [("id", "=", ticket_request_type_id)],
+            limit=1
+        )
+        task_request_type = self.env["request.type"].search([("name", "=", helpdesk_ticket_request_type.name)])
+
+        return task_service.id, task_request_type.id
diff --git a/helpdesk_convert_ticket_to_task/views/helpdesk_convert_ticket_to_task.xml b/helpdesk_convert_ticket_to_task/views/helpdesk_convert_ticket_to_task.xml
new file mode 100644
index 0000000..7d5adce
--- /dev/null
+++ b/helpdesk_convert_ticket_to_task/views/helpdesk_convert_ticket_to_task.xml
@@ -0,0 +1,21 @@
+<?xml version="1.0" encoding="UTF-8"?>
+<odoo>
+    <record id="convert_to_task_helpdesk_ticket_view_form" model="ir.ui.view">
+        <field name="name">timesheet.helpdesk.ticket.form.view</field>
+        <field name="model">helpdesk.ticket</field>
+        <field name="inherit_id" ref="helpdesk_mgmt.ticket_view_form" />
+        <field name="priority" eval="20" />
+        <field name="arch" type="xml">
+            <div name="button_box" position="inside">
+                <button
+                    name="button_convert_to_task"
+                    title="Convert to task"
+                    string="Convert to task"
+                    icon="fa-tasks text-success"
+                    type="object"
+                    confirm="Are you sure you want to convert this ticket into a task ? You'll be redirected to the newly created task and this ticket will be archived."
+                />
+            </div>
+        </field>
+    </record>
+</odoo>
-- 
2.49.1


From 63af539ba69533e02e3697d5ac99b0a83c7576c8 Mon Sep 17 00:00:00 2001
From: Quentin Mondot <quentin.mondot@elabore.coop>
Date: Wed, 9 Jul 2025 12:25:34 +0200
Subject: [PATCH 3/6] [REM] helpdesk_create_task_from_ticket: replaced by
 helpdesk_convert_task_to_ticket

---
 helpdesk_create_task_from_ticket/.gitignore   |  2 -
 helpdesk_create_task_from_ticket/README.md    | 53 --------------
 helpdesk_create_task_from_ticket/__init__.py  |  1 -
 .../__manifest__.py                           | 26 -------
 .../models/__init__.py                        |  1 -
 .../models/project_task.py                    | 71 -------------------
 .../helpdesk_create_task_from_ticket.xml      | 23 ------
 7 files changed, 177 deletions(-)
 delete mode 100644 helpdesk_create_task_from_ticket/.gitignore
 delete mode 100644 helpdesk_create_task_from_ticket/README.md
 delete mode 100644 helpdesk_create_task_from_ticket/__init__.py
 delete mode 100644 helpdesk_create_task_from_ticket/__manifest__.py
 delete mode 100644 helpdesk_create_task_from_ticket/models/__init__.py
 delete mode 100644 helpdesk_create_task_from_ticket/models/project_task.py
 delete mode 100644 helpdesk_create_task_from_ticket/views/helpdesk_create_task_from_ticket.xml

diff --git a/helpdesk_create_task_from_ticket/.gitignore b/helpdesk_create_task_from_ticket/.gitignore
deleted file mode 100644
index 6da5887..0000000
--- a/helpdesk_create_task_from_ticket/.gitignore
+++ /dev/null
@@ -1,2 +0,0 @@
-*.*~
-*pyc
diff --git a/helpdesk_create_task_from_ticket/README.md b/helpdesk_create_task_from_ticket/README.md
deleted file mode 100644
index db74184..0000000
--- a/helpdesk_create_task_from_ticket/README.md
+++ /dev/null
@@ -1,53 +0,0 @@
-================================
-helpdesk_create_task_from_ticket
-================================
-
-This module changes the behavior of the buttons "create" and "create and edit" of the field `task` in a ticket form.
-
-It automatically fills up these tasks fields
-
-```
-Ticket (helpdesk.ticke)     /   Tâche (project.task)
-
-Intitulé (name)                 --> Titre (name)
-Utilisateur assigné (user_id)   --> Assignés (user_ids)
-Projet (project_id)             --> Projet (project_id)
-Contact (partner_id)            --> Client (partner_id)
-Catégorie (category_id)         --> service (service_id)
-Request Type (request_type_id)  --> Type de demande (request_type_id)
-Priorité (priority)             --> Priorité (priority)
-```
-
-# Installation
-
-Use Odoo normal module installation procedure to install
-`helpdesk_create_task_from_ticket`.
-
-# Known issues / Roadmap
-
-A current limitation is that one task can be linked to many tickets.
-Thus, the above task fields are filled up at the creation of the task from a ticket form
-but are not updated when the linked tickets are updated.
-
-# Bug Tracker
-
-Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
-trouble, please check there if your issue has already been
-reported. If you spotted it first, help us smashing it by providing a
-detailed and welcomed feedback.
-
-# Credits
-
-## Contributors
-
-- Quentin Mondot
-
-## Funders
-
-The development of this module has been financially supported by:
-
-- Elabore (https://elabore.coop)
-
-## Maintainer
-
-This module is maintained by Elabore.
diff --git a/helpdesk_create_task_from_ticket/__init__.py b/helpdesk_create_task_from_ticket/__init__.py
deleted file mode 100644
index 0650744..0000000
--- a/helpdesk_create_task_from_ticket/__init__.py
+++ /dev/null
@@ -1 +0,0 @@
-from . import models
diff --git a/helpdesk_create_task_from_ticket/__manifest__.py b/helpdesk_create_task_from_ticket/__manifest__.py
deleted file mode 100644
index ce87f58..0000000
--- a/helpdesk_create_task_from_ticket/__manifest__.py
+++ /dev/null
@@ -1,26 +0,0 @@
-# Copyright 2024 Quentin Mondot
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-{
-    "name": "helpdesk_create_task_from_ticket",
-    "version": "16.0.1.0.0",
-    "author": "Elabore",
-    "website": "https://elabore.coop",
-    "maintainer": "Quentin Mondot",
-    "license": "AGPL-3",
-    "category": "Tools",
-    "summary": "This module enriches task information when creating it from a ticket form.",
-    "depends": [
-        "base",
-        "helpdesk_mgmt",
-        "helpdesk_mgmt_project",
-        "helpdesk_request_type",  # to create the helpdesk.request.type model and have the field request_type_id in the helpdesk.ticket model
-        "project_request_data",  # to have the fields service_id and request_type_id in the project.task model
-        "project_task_add_very_high"  # to have priority values 2 and 3 on tasks
-    ],
-    "data": [
-        "views/helpdesk_create_task_from_ticket.xml",
-    ],
-    "installable": True,
-    "auto_install": False,
-    "application": False,
-}
diff --git a/helpdesk_create_task_from_ticket/models/__init__.py b/helpdesk_create_task_from_ticket/models/__init__.py
deleted file mode 100644
index edf2d36..0000000
--- a/helpdesk_create_task_from_ticket/models/__init__.py
+++ /dev/null
@@ -1 +0,0 @@
-from . import project_task
diff --git a/helpdesk_create_task_from_ticket/models/project_task.py b/helpdesk_create_task_from_ticket/models/project_task.py
deleted file mode 100644
index 0ccb842..0000000
--- a/helpdesk_create_task_from_ticket/models/project_task.py
+++ /dev/null
@@ -1,71 +0,0 @@
-from odoo import models, api
-
-
-class ProjectTask(models.Model):
-    """
-    The function "create" is overloaded to adapt the field "user_ids" from the context of helpdesk.ticket to the one of project.task
-    This function is called when the user clicks on the button "create" in the task field of the ticket form
-    The function "onchange" is overloaded to adapt the field "user_ids" from the context of helpdesk.ticket to the one of project.task
-    This function is called when the user clicks on the button "create and modify" in the task field of the ticket form
-    """
-    _inherit = "project.task"
-
-    @api.model
-    def create(self, vals_list):
-        if all(key in self.env.context for key in (
-                "default_user_id",
-                "default_ticket_category_id",
-                "default_ticket_request_type_id"
-        )):
-            user_ids = [self.env.context["default_user_id"]]
-            task_service_id, request_type_id = self._match_task_service_and_request_type(
-                ticket_category_id=self.env.context["default_ticket_category_id"],
-                ticket_request_type_id=self.env.context["default_ticket_request_type_id"]
-            )
-
-            return super(ProjectTask, self.with_context(
-                default_user_ids=user_ids,
-                default_service_id=task_service_id,
-                default_request_type_id=request_type_id
-            )).create(vals_list)
-
-        return super(ProjectTask, self).create(vals_list)
-
-    def onchange(self, values, field_name, field_onchange):
-        if all(key in self.env.context for key in (
-                "default_user_id",
-                "default_ticket_category_id",
-                "default_ticket_request_type_id"
-        )):
-            user_ids = [self.env.context["default_user_id"]]
-            task_service_id, request_type_id = self._match_task_service_and_request_type(
-                ticket_category_id=self.env.context["default_ticket_category_id"],
-                ticket_request_type_id=self.env.context["default_ticket_request_type_id"]
-            )
-
-            return super(ProjectTask, self.with_context(
-                default_user_ids=user_ids,
-                default_service_id=task_service_id,
-                default_request_type_id=request_type_id
-            )).onchange(values, field_name, field_onchange)
-
-        return super(ProjectTask, self).onchange(values, field_name, field_onchange)
-
-    def _match_task_service_and_request_type(
-            self,
-            ticket_category_id: int,
-            ticket_request_type_id: int
-    ) -> tuple[int, int]:
-        helpdesk_ticket_category = self.env["helpdesk.ticket.category"].search(
-            [("id", "=", ticket_category_id)],
-            limit=1
-        )
-        task_service = self.env["task.service"].search([("name", "=", helpdesk_ticket_category.name)])
-
-        helpdesk_ticket_request_type = self.env["helpdesk.request.type"].search(
-            [("id", "=", ticket_request_type_id)],
-            limit=1
-        )
-        task_request_type = self.env["request.type"].search([("name", "=", helpdesk_ticket_request_type.name)])
-
-        return task_service.id, task_request_type.id
diff --git a/helpdesk_create_task_from_ticket/views/helpdesk_create_task_from_ticket.xml b/helpdesk_create_task_from_ticket/views/helpdesk_create_task_from_ticket.xml
deleted file mode 100644
index 324a410..0000000
--- a/helpdesk_create_task_from_ticket/views/helpdesk_create_task_from_ticket.xml
+++ /dev/null
@@ -1,23 +0,0 @@
-<?xml version="1.0" encoding="UTF-8"?>
-<odoo>
-    <record id="ticket_view_form_create_task_from_ticket" model="ir.ui.view">
-        <field name="name">helpdesk.ticket.form.task.from.ticket</field>
-        <field name="model">helpdesk.ticket</field>
-        <field name="inherit_id" ref="helpdesk_mgmt_project.ticket_view_form" />
-        <field name="priority" eval="99" />
-        <field name="arch" type="xml">
-            <xpath expr="//field[@name='task_id'][2]" position="attributes">
-                <attribute name="context">
-                    {
-                      'default_project_id': project_id,
-                      'default_user_id': user_id,
-                      'default_partner_id': partner_id,
-                      'default_ticket_category_id': category_id,
-                      'default_ticket_request_type_id': request_type_id,
-                      'default_priority': priority
-                    }
-                </attribute>
-            </xpath>
-        </field>
-    </record>
-</odoo>
-- 
2.49.1


From 217cafe0e50dfdb95ffdbbcf278396fa295229de Mon Sep 17 00:00:00 2001
From: Boris Gallet <boris.gallet@gmail.com>
Date: Tue, 8 Jul 2025 12:01:12 +0200
Subject: [PATCH 4/6] [ADD]helpdesk_timesheet_exclude_from_sale_order

---
 .../.gitignore                                |  2 +
 .../README.md                                 | 38 +++++++++++++++++++
 .../__init__.py                               |  0
 .../__manifest__.py                           | 16 ++++++++
 .../views/helpdesk_ticket.xml                 | 13 +++++++
 5 files changed, 69 insertions(+)
 create mode 100644 helpdesk_timesheet_exclude_from_sale_order/.gitignore
 create mode 100644 helpdesk_timesheet_exclude_from_sale_order/README.md
 create mode 100644 helpdesk_timesheet_exclude_from_sale_order/__init__.py
 create mode 100644 helpdesk_timesheet_exclude_from_sale_order/__manifest__.py
 create mode 100644 helpdesk_timesheet_exclude_from_sale_order/views/helpdesk_ticket.xml

diff --git a/helpdesk_timesheet_exclude_from_sale_order/.gitignore b/helpdesk_timesheet_exclude_from_sale_order/.gitignore
new file mode 100644
index 0000000..6da5887
--- /dev/null
+++ b/helpdesk_timesheet_exclude_from_sale_order/.gitignore
@@ -0,0 +1,2 @@
+*.*~
+*pyc
diff --git a/helpdesk_timesheet_exclude_from_sale_order/README.md b/helpdesk_timesheet_exclude_from_sale_order/README.md
new file mode 100644
index 0000000..329c5b0
--- /dev/null
+++ b/helpdesk_timesheet_exclude_from_sale_order/README.md
@@ -0,0 +1,38 @@
+==========================================
+helpdesk_timesheet_exclude_from_sale_order
+==========================================
+
+Add exclude_from_sale_order field in ticket's timesheets
+
+# Installation
+
+Use Odoo normal module installation procedure to install
+`helpdesk_timesheet_exclude_from_sale_order`.
+
+# Known issues / Roadmap
+
+None yet.
+
+# Bug Tracker
+
+Bugs are tracked on `our issues website <https://github.com/elabore-coop/helpdesk-tools/issues>`\_. In case of
+trouble, please check there if your issue has already been
+reported. If you spotted it first, help us smashing it by providing a
+detailed and welcomed feedback.
+
+# Credits
+
+## Contributors
+
+- Boris Gallet
+- Laetitia Da Costa
+
+## Funders
+
+The development of this module has been financially supported by:
+
+- Elabore (https://elabore.coop)
+
+## Maintainer
+
+This module is maintained by Elabore.
diff --git a/helpdesk_timesheet_exclude_from_sale_order/__init__.py b/helpdesk_timesheet_exclude_from_sale_order/__init__.py
new file mode 100644
index 0000000..e69de29
diff --git a/helpdesk_timesheet_exclude_from_sale_order/__manifest__.py b/helpdesk_timesheet_exclude_from_sale_order/__manifest__.py
new file mode 100644
index 0000000..a113459
--- /dev/null
+++ b/helpdesk_timesheet_exclude_from_sale_order/__manifest__.py
@@ -0,0 +1,16 @@
+# Copyright 2025 Boris Gallet (Elabore)
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+{
+    "name": "helpdesk_timesheet_exclude_from_sale_order",
+    "version": "16.0.1.0.0",
+    "summary": "Exclude tickets from sale timesheets",
+    "author": "Boris Gallet, Elabore Coop",
+    "website": "https://elabore.coop",
+    "license": "LGPL-3",
+    "category": "Helpdesk",
+    "depends": ["sale_timesheet_line_exclude","helpdesk_mgmt_timesheet"],
+    "data": ["views/helpdesk_ticket.xml"],
+    "installable": True,
+    "application": False,
+    "auto_install": False,
+}
\ No newline at end of file
diff --git a/helpdesk_timesheet_exclude_from_sale_order/views/helpdesk_ticket.xml b/helpdesk_timesheet_exclude_from_sale_order/views/helpdesk_ticket.xml
new file mode 100644
index 0000000..27db30e
--- /dev/null
+++ b/helpdesk_timesheet_exclude_from_sale_order/views/helpdesk_ticket.xml
@@ -0,0 +1,13 @@
+<?xml version="1.0" encoding="UTF-8" ?>
+<odoo>
+    <record id="timesheet_helpdesk_ticket_view_form_exclude_from_sale_order" model="ir.ui.view">
+        <field name="name">timesheet.helpdesk.ticket.view.form.exclude.from.sale.order</field>
+        <field name="model">helpdesk.ticket</field>
+        <field name="inherit_id" ref="helpdesk_mgmt_timesheet.timesheet_helpdesk_ticket_view_form"/>
+        <field name="arch" type="xml">
+            <xpath expr="//field[@name='unit_amount']" position="before">
+                <field name="exclude_from_sale_order" />
+            </xpath>
+        </field>
+    </record>
+</odoo>
-- 
2.49.1


From cdab2cbadff911311fddf627547e4ab9a439f29a Mon Sep 17 00:00:00 2001
From: Laetitia Da Costa <laetitia.dacosta@elabore.coop>
Date: Tue, 8 Jul 2025 14:35:24 +0200
Subject: [PATCH 5/6] [I18N]helpdesk_request_type

---
 helpdesk_request_type/__manifest__.py         |  2 +-
 helpdesk_request_type/i18n/fr.po              | 94 +++++++++++++++++++
 .../i18n/helpdesk_request_type.po             |  0
 .../i18n/helpdesk_request_type.pot            | 85 +++++++++++++++++
 4 files changed, 180 insertions(+), 1 deletion(-)
 delete mode 100644 helpdesk_request_type/i18n/helpdesk_request_type.po
 create mode 100644 helpdesk_request_type/i18n/helpdesk_request_type.pot

diff --git a/helpdesk_request_type/__manifest__.py b/helpdesk_request_type/__manifest__.py
index a383318..b0f827b 100644
--- a/helpdesk_request_type/__manifest__.py
+++ b/helpdesk_request_type/__manifest__.py
@@ -3,7 +3,7 @@
 
 {
     "name": "helpdesk_request_type",
-    "version": "16.0.1.0.0",
+    "version": "16.0.1.0.1",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",
diff --git a/helpdesk_request_type/i18n/fr.po b/helpdesk_request_type/i18n/fr.po
index e69de29..22c296b 100644
--- a/helpdesk_request_type/i18n/fr.po
+++ b/helpdesk_request_type/i18n/fr.po
@@ -0,0 +1,94 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_request_type
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 16.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2025-07-08 12:09+0000\n"
+"PO-Revision-Date: 2025-07-08 12:09+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: helpdesk_request_type
+#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_helpdesk_ticket_request_type
+msgid "<strong>Request type:</strong>"
+msgstr "<strong>Type de demande:</strong>"
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model,name:helpdesk_request_type.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr "Ticket d'assistance"
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__id
+msgid "ID"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model,name:helpdesk_request_type.model_helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__request_type_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_create_ticket_request-type
+msgid "Request Type"
+msgstr "Type de demande"
+
+#. module: helpdesk_request_type
+#: model:ir.actions.act_window,name:helpdesk_request_type.act_helpdesk_request_types_list
+#: model:ir.ui.menu,name:helpdesk_request_type.menu_helpdesk_request_types
+#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.helpdesk_request_type_view_tree
+msgid "Request Types"
+msgstr "Types de demande"
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__sequence
+msgid "Sequence"
+msgstr "Séquence"
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__name
+msgid "name"
+msgstr "nom"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid ""
+"<strong>Attachments:</strong>\n"
+"                            <br/>"
+msgstr ""
+"<strong>Pièces jointes:</strong>\n"
+"                            <br/>"
\ No newline at end of file
diff --git a/helpdesk_request_type/i18n/helpdesk_request_type.po b/helpdesk_request_type/i18n/helpdesk_request_type.po
deleted file mode 100644
index e69de29..0000000
diff --git a/helpdesk_request_type/i18n/helpdesk_request_type.pot b/helpdesk_request_type/i18n/helpdesk_request_type.pot
new file mode 100644
index 0000000..0692c6c
--- /dev/null
+++ b/helpdesk_request_type/i18n/helpdesk_request_type.pot
@@ -0,0 +1,85 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_request_type
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 16.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2025-07-08 12:08+0000\n"
+"PO-Revision-Date: 2025-07-08 12:08+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: helpdesk_request_type
+#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_helpdesk_ticket_request_type
+msgid "<strong>Request type:</strong>"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model,name:helpdesk_request_type.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__id
+msgid "ID"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model,name:helpdesk_request_type.model_helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_ticket__request_type_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.portal_create_ticket_request-type
+msgid "Request Type"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.actions.act_window,name:helpdesk_request_type.act_helpdesk_request_types_list
+#: model:ir.ui.menu,name:helpdesk_request_type.menu_helpdesk_request_types
+#: model_terms:ir.ui.view,arch_db:helpdesk_request_type.helpdesk_request_type_view_tree
+msgid "Request Types"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: helpdesk_request_type
+#: model:ir.model.fields,field_description:helpdesk_request_type.field_helpdesk_request_type__name
+msgid "name"
+msgstr ""
-- 
2.49.1


From 1ce986b2848efbf72b62d9dc943fb0c9b0b36f98 Mon Sep 17 00:00:00 2001
From: Laetitia Da Costa <laetitia.dacosta@elabore.coop>
Date: Tue, 8 Jul 2025 14:36:48 +0200
Subject: [PATCH 6/6] [I18N]helpdesk_portal_ticket_enriched_description_form

---
 .../__manifest__.py                           |  2 +-
 .../controllers/main.py                       |  7 +++--
 .../i18n/fr.po                                | 29 ++++++++++++++++---
 ...ortal_ticket_enriched_description_form.pot | 29 ++++++++++++++++---
 4 files changed, 55 insertions(+), 12 deletions(-)

diff --git a/helpdesk_portal_ticket_enriched_description_form/__manifest__.py b/helpdesk_portal_ticket_enriched_description_form/__manifest__.py
index 2f1664e..45484e4 100644
--- a/helpdesk_portal_ticket_enriched_description_form/__manifest__.py
+++ b/helpdesk_portal_ticket_enriched_description_form/__manifest__.py
@@ -3,7 +3,7 @@
 
 {
     "name": "helpdesk_portal_ticket_enriched_description_form",
-    "version": "16.0.1.0.0",
+    "version": "16.0.1.0.1",
     "author": "Elabore",
     "website": "https://elabore.coop",
     "maintainer": "Stéphan Sainléger",
diff --git a/helpdesk_portal_ticket_enriched_description_form/controllers/main.py b/helpdesk_portal_ticket_enriched_description_form/controllers/main.py
index 6a71bc5..4c734ec 100644
--- a/helpdesk_portal_ticket_enriched_description_form/controllers/main.py
+++ b/helpdesk_portal_ticket_enriched_description_form/controllers/main.py
@@ -1,4 +1,5 @@
 import odoo.http as http
+from odoo import _
 from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
 
 
@@ -8,15 +9,15 @@ class HelpdeskTicketControllerDescription(HelpdeskTicketController):
         description = ""
         if kw.get("small_description", False):
             description = (
-                description + "<b>DESCRIPTION:</b><br/>" + kw["small_description"]
+                description + "<b>%s</b><br/>" % _(u"DESCRIPTION:") + kw["small_description"]
             )
             del kw["small_description"]
         if kw.get("access", False):
-            description = description + "<br/><br/><b>ACCESS:</b><br/>" + kw["access"]
+            description = description + "<br/><br/><b>%s</b><br/>" % _(u"ACCESS:") + kw["access"]
             del kw["access"]
         if kw.get("bug_report", False):
             description = (
-                description + "<br/><br/><b>BUG REPORT:</b><br/>" + kw["bug_report"]
+                description + "<br/><br/><b>%s</b><br/>" % _(u"BUG REPORT:") + kw["bug_report"]
             )
             del kw["bug_report"]
         res.update({"description": description})
diff --git a/helpdesk_portal_ticket_enriched_description_form/i18n/fr.po b/helpdesk_portal_ticket_enriched_description_form/i18n/fr.po
index 0af852c..53d486e 100644
--- a/helpdesk_portal_ticket_enriched_description_form/i18n/fr.po
+++ b/helpdesk_portal_ticket_enriched_description_form/i18n/fr.po
@@ -4,10 +4,10 @@
 #
 msgid ""
 msgstr ""
-"Project-Id-Version: Odoo Server 14.0\n"
+"Project-Id-Version: Odoo Server 16.0\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-03 21:50+0000\n"
-"PO-Revision-Date: 2024-10-03 21:50+0000\n"
+"POT-Creation-Date: 2025-07-08 12:26+0000\n"
+"PO-Revision-Date: 2025-07-08 12:26+0000\n"
 "Last-Translator: \n"
 "Language-Team: \n"
 "MIME-Version: 1.0\n"
@@ -42,17 +42,38 @@ msgstr ""
 "<span class=\"col-md-7 col-sm-8\">Copier ici le message d'erreur complet (ex: code\n"
 "                    d'erreur Odoo)</span>"
 
+#. module: helpdesk_portal_ticket_enriched_description_form
+#. odoo-python
+#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
+#, python-format
+msgid "ACCESS:"
+msgstr "ACCÈS :"
+
 #. module: helpdesk_portal_ticket_enriched_description_form
 #: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
 msgid "Access"
 msgstr "Accès"
 
+#. module: helpdesk_portal_ticket_enriched_description_form
+#. odoo-python
+#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
+#, python-format
+msgid "BUG REPORT:"
+msgstr "RAPPORT DE BUG :"
+
 #. module: helpdesk_portal_ticket_enriched_description_form
 #: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
 msgid "Bug report"
 msgstr "Rapport de bug"
 
+#. module: helpdesk_portal_ticket_enriched_description_form
+#. odoo-python
+#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
+#, python-format
+msgid "DESCRIPTION:"
+msgstr "DESCRIPTION :"
+
 #. module: helpdesk_portal_ticket_enriched_description_form
 #: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
 msgid "Description"
-msgstr ""
+msgstr ""
\ No newline at end of file
diff --git a/helpdesk_portal_ticket_enriched_description_form/i18n/helpdesk_portal_ticket_enriched_description_form.pot b/helpdesk_portal_ticket_enriched_description_form/i18n/helpdesk_portal_ticket_enriched_description_form.pot
index 1cbe4f5..4ef7dcb 100644
--- a/helpdesk_portal_ticket_enriched_description_form/i18n/helpdesk_portal_ticket_enriched_description_form.pot
+++ b/helpdesk_portal_ticket_enriched_description_form/i18n/helpdesk_portal_ticket_enriched_description_form.pot
@@ -4,10 +4,10 @@
 #
 msgid ""
 msgstr ""
-"Project-Id-Version: Odoo Server 14.0\n"
+"Project-Id-Version: Odoo Server 16.0\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-03 21:44+0000\n"
-"PO-Revision-Date: 2024-10-03 21:44+0000\n"
+"POT-Creation-Date: 2025-07-08 12:29+0000\n"
+"PO-Revision-Date: 2025-07-08 12:29+0000\n"
 "Last-Translator: \n"
 "Language-Team: \n"
 "MIME-Version: 1.0\n"
@@ -36,17 +36,38 @@ msgid ""
 "                    code Odoo)</span>"
 msgstr ""
 
+#. module: helpdesk_portal_ticket_enriched_description_form
+#. odoo-python
+#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
+#, python-format
+msgid "ACCESS:"
+msgstr ""
+
 #. module: helpdesk_portal_ticket_enriched_description_form
 #: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
 msgid "Access"
 msgstr ""
 
+#. module: helpdesk_portal_ticket_enriched_description_form
+#. odoo-python
+#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
+#, python-format
+msgid "BUG REPORT:"
+msgstr ""
+
 #. module: helpdesk_portal_ticket_enriched_description_form
 #: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
 msgid "Bug report"
 msgstr ""
 
+#. module: helpdesk_portal_ticket_enriched_description_form
+#. odoo-python
+#: code:addons/helpdesk_portal_ticket_enriched_description_form/controllers/main.py:0
+#, python-format
+msgid "DESCRIPTION:"
+msgstr ""
+
 #. module: helpdesk_portal_ticket_enriched_description_form
 #: model_terms:ir.ui.view,arch_db:helpdesk_portal_ticket_enriched_description_form.helpdesk_create_ticket_description
 msgid "Description"
-msgstr ""
+msgstr ""
\ No newline at end of file
-- 
2.49.1