diff --git a/helpdesk_user_default_ticket_team/models/helpdesk_ticket.py b/helpdesk_user_default_ticket_team/models/helpdesk_ticket.py
index dddd1fc..dd7dd0e 100644
--- a/helpdesk_user_default_ticket_team/models/helpdesk_ticket.py
+++ b/helpdesk_user_default_ticket_team/models/helpdesk_ticket.py
@@ -7,10 +7,10 @@ class HelpdeskTicket(models.Model):
     @api.depends("team_id")
     def _compute_user_id(self):
         for ticket in self:
-            if ticket.team_id:
-                if ticket.user_id not in ticket.team_id.user_ids:
-                    if ticket.team_id.user_id:
-                        ticket.user_id = ticket.team_id.user_id
+            ticket.user_id = self._define_user_id(
+                ticket.team_id,
+                ticket.user_id,
+            )
 
     @api.model_create_multi
     def create(self, vals_list):
@@ -35,4 +35,20 @@ class HelpdeskTicket(models.Model):
                 if team.default_project_id:
                     vals["project_id"] = team.default_project_id.id
 
+                # Set the user_id to which the ticket is assigned
+                user_id = self._define_user_id(team, None)
+                if user_id:
+                    vals["user_id"] = user_id.id
         return super().create(vals_list)
+
+    def _define_user_id(self, team_id=None, ticket_user_id=None):
+        if not team_id:
+            return ticket_user_id
+
+        if not ticket_user_id:
+            return team_id.user_id
+
+        if ticket_user_id not in team_id.user_ids:
+            return team_id.user_id
+
+        return ticket_user_id